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市场调查报告书
商品编码
1843561
2025年全球服务业人工智慧市场报告AI As A Service Global Market Report 2025 |
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近年来,人工智慧即服务(AIaaS)的市场规模呈指数级增长,从2024年的140.3亿美元增长到2025年的200.8亿美元,复合年增长率高达43.1%。这段时期的成长归功于云端运算的进步、数据的可用性和规模、经济高效的解决方案、演算法的进步以及特定产业应用的发展。
预计未来几年人工智慧即服务(AIaaS)市场规模将呈指数级增长,到2029年将达到761.8亿美元,年复合成长率(CAGR)高达39.6%。预测期内的成长主要受以下因素驱动:人工智慧在永续性的应用、人工智慧赋能的客户体验、对人工智慧主导的洞察的需求、人工智慧伦理与监管,以及对可解释人工智慧的关注。预测期内的关键趋势包括人工智慧的普及化、人工智慧与物联网的融合、人工智慧赋能的自动化、增强型分析以及对话式人工智慧的兴起。
AIaaS(人工智慧即服务)是指商业化的AI解决方案,使公司能够利用和部署AI技术,而无需建立大规模的内部AI基础设施,从而使个人和企业能够以更少的初始投资和更低的风险探索和实施AI的各种用途。
人工智慧即服务 (AIaaS) 的关键组成部分是解决方案和服务。 AI 解决方案是预先建立或可自订的程序,旨在解决特定用例和应对特定业务挑战。这些 AI 技术利用结构化和非结构化资料来预测事件、发出警报并识别对企业有用的趋势。 AIaaS 涵盖基础设施即服务 (IaaS)、平台即服务 (PaaS) 和软体即服务 (SaaS),可以公共、私人或混合模式部署,既能满足大型企业的需求,也能满足中小企业的需求。可从 AIaaS 中受益的行业包括银行、金融服务和保险 (BFSI)、IT 和通讯、零售、製造、公共公共产业、医疗保健等等。
美国关税的突然上调以及由此引发的贸易摩擦,在2025年春季对资讯科技产业,尤其是硬体製造、资料基础设施和软体部署领域,产生了重大影响。进口半导体、电路基板和网路设备的关税提高,并推高了高科技公司、云端服务供应商和资料中心的生产和营运成本。在全球范围内采购笔记型电脑、伺服器和消费电子产品零件的公司面临更长的前置作业时间和价格压力。同时,对专用软体征收的关税以及主要国际市场的报復性措施,扰乱了全球IT供应链,并降低了海外对美国製造技术的需求。为了应对这些挑战,该行业正在加大对国内晶片生产的投资,扩大供应商网络,并利用人工智慧驱动的自动化技术来增强韧性并简化成本管理。
本研究报告是商业研究公司(The Business Research Company)最新系列报告的一部分,该系列报告提供人工智慧服务行业的市场统计数据,包括全球市场规模、区域份额、人工智慧服务市场份额竞争对手、详细的人工智慧服务市场细分、市场趋势和商业机会,为您提供在人工智慧服务行业取得成功所需的数据。这份人工智慧服务市场研究报告对该行业的现状和未来发展趋势进行了详细分析,为您提供全面观点该行业所需的一切资讯。
我们预测未来五年该市场将成长39.6%,较先前预测略微下调0.2%。这一下调主要归因于美国与其他国家之间的关税影响。由于资料中心GPU和TPU主要来自台湾和美国(依赖海外供应链),关税可能直接推高美国云端AI订阅价格。此外,由于相互关税以及贸易紧张局势和限制加剧对全球经济和贸易的负面影响,关税的影响范围也将更加广泛。
人工智慧的日益普及预计将推动未来人工智慧服务市场的扩张。人工智慧是指机器(尤其是电脑系统)模拟人类认知功能。这项技术使个人和组织能够以较低的初始投资和最小的风险尝试将人工智慧应用于各种领域。例如,总部位于比利时的统计机构欧盟统计局(Eurostat)在2024年5月发布的报告显示,使用人工智慧技术的大型企业比例将从2021年的28.4%上升至2023年的30.4%,凸显了这些组织采用人工智慧解决方案的显着增长。因此,人工智慧的日益普及正在推动人工智慧服务市场的未来成长。
云端运算技术的日益普及预计将加速人工智慧即服务(AIaaS)市场的成长。云端运算由可透过网际网路存取的远端伺服器网路组成,用于储存、管理和交付资料、应用程式和服务给使用者和组织。云端运算对于人工智慧即服务至关重要,因为它提供了可扩展的基础设施,支援高效处理和储存大型资料集,提高了人工智慧资源的可存取性,并促进了各种应用程式的顺利整合和部署。例如,总部位于比利时的欧盟委员会在2024年4月发布的报告显示,到2023年,77.6%的大型企业将使用云端处理服务,比2021年成长了6个百分点。同样,中型企业的云端运算使用率将从2021年的53%成长到2023年的59%,而中小企业的云端运算使用率将达到41.7%,成长了3.8个百分点。因此,云端运算服务的普及正在推动人工智慧即服务市场的成长。
技术进步已成为人工智慧即服务(AIaaS)市场的主要趋势,各公司积极采用新技术来巩固其市场地位。 2023年3月,美国软体公司英伟达(Nvidia Corporation)发布了DGX Cloud,一项提供GPU超级电脑即服务的全新云端超级运算服务技术。该服务使企业能够同时利用硬体和软体开发生成式人工智慧等高阶模型,展现了人工智慧即服务领域持续不断的技术创新。
人工智慧服务市场的主要企业正致力于推出创新产品以获得竞争优势。安永全球有限公司于2023年9月推出的EY.ai就是一个显着的例子。 EY.ai是一个整合平台,利用人工智慧简化和优化业务流程,为企业提供数据分析、自动化和智慧决策的全面解决方案。安永全球有限公司已在该平台上投资14亿美元,整合了安永领先的技术平台和人工智慧能力以及深厚的行业专业知识。 EY.ai旨在透过提供广泛的人工智慧生态系统,帮助企业自信且负责任地采用人工智慧,该生态系统包括与创新组织的合作以及名为EY.ai EYQ的安全、大规模语言模型。
2022年7月,美国跨国科技公司国际商业机器公司(IBM)以1.5亿美元收购了Databand.AI。透过此次策略性收购,IBM增强了其在混合云和人工智慧领域的能力,尤其是在数据品质、管道健康监控和高级数据运维流程自动化方面。 Databand.AI是一家总部位于以色列的科技公司,专注于数据品质追踪、管道健康监控和数据维运流程自动化,这与IBM致力于加强其在这些领域的能力不谋而合。
人工智慧即服务市场的主要参与者包括亚马逊网路服务公司、Salesforce公司、国际商业机器公司、微软公司、Google公司、SAP SE、英特尔公司、BigML公司、Fair Isaac公司、SAS研究所、西门子、苹果公司、CognitiveScale、Dataiku SAS、甲骨文公司、H2O.AI、Craft. LP、百度公司、英伟达公司、通用电气公司、Infosys有限公司、Wipro有限公司、塔塔咨询服务有限公司、埃森哲公司、CloudMinds Technology公司、Palantir Technologies、C3.ai和Databricks。
2024年,北美是人工智慧即服务市场最大的区域。预计在预测期内,亚太地区将成为全球人工智慧即服务市场报告中成长最快的区域。该人工智慧即服务市场报告涵盖亚太地区、西欧、中东欧、北美、南美以及中东和非洲。
人工智慧服务市场报告涵盖以下国家:澳洲、巴西、中国、法国、德国、印度、印尼、日本、俄罗斯、韩国、英国、美国、加拿大、义大利和西班牙。
人工智慧即服务市场包括企业透过支援其人工智慧未来规划,并在可扩展、可适应的云端环境中提供人工智慧工具和技能而获得的收入。市场价值还包括服务供应商销售的或包含在其服务产品中的相关商品的价值。它仅包括企业之间交易或销售给最终消费者的商品和服务。人工智慧即服务市场包括反应式机器人工智慧、有限记忆体人工智慧、心智理论人工智慧和自我认知人工智慧的销售。该市场的价值是“出厂价”,即商品製造商或创造者向其他营业单位(包括下游製造商、批发商、经销商和零售商)或直接向最终消费者销售的商品价值。该市场中的商品价值也包括商品创造者销售的相关服务。
Artificial Intelligence as a Service (AIaaS) refers to commercially available AI solutions that enable businesses to leverage and deploy AI methods without the need to build an extensive in-house AI infrastructure. This allows individuals and businesses to explore and implement AI for various applications with a smaller initial investment and reduced risk.
The main components of AI as a service include solutions and services. AI solutions are pre-built or adaptable programs designed to address specific use cases and tackle particular business challenges. These AI technologies can leverage both structured and unstructured data to predict events, issue warnings, or identify trends beneficial to enterprises. AI as a service encompasses infrastructure as a service, platform as a service, and software as a service, which can be deployed for public, private, and hybrid types of deployments, catering to both small and medium-sized enterprises as well as large enterprises. The sectors benefiting from AI as a service include banking, financial services, and insurance (BFSI), information technology and telecom, retail, manufacturing, public sector, energy and utilities, healthcare, and various other industries.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.
The AI as a service market research report is one of a series of new reports from The Business Research Company that provides AI as a service market statistics including AI as a service industry global market size, regional shares, competitors with an AI as a service market share, detailed AI as a service market segments, market trends and opportunities, and any further data you may need to thrive in the AI as a service industry. This AI as a service market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The ai as a service market size has grown exponentially in recent years. It will grow from $14.03 billion in 2024 to $20.08 billion in 2025 at a compound annual growth rate (CAGR) of 43.1%. The growth in the historic period can be attributed to cloud computing advancements, data availability and volume, cost-effective solutions, algorithmic advances, industry-specific applications.
The ai as a service market size is expected to see exponential growth in the next few years. It will grow to $76.18 billion in 2029 at a compound annual growth rate (CAGR) of 39.6%. The growth in the forecast period can be attributed to AI for sustainability, ai-powered customer experience, demand for ai-driven insights, AI ethics and regulations, focus on explainable ai. Major trends in the forecast period include democratization of ai, AI integration in IoT, AI-enabled automation, augmented analytics, conversational AI expansion.
The forecast of 39.6% growth over the next five years reflects a modest reduction of 0.2% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. This is likely to directly affect the US by raising cloud AI subscription prices, as data center GPUs and TPUs are sourced from Taiwan and the U.S. (with foreign supply chain dependencies). The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.
The growing adoption of artificial intelligence is anticipated to drive the expansion of the AI as a Service market in the future. Artificial intelligence involves the simulation of human cognitive functions by machines, especially computer systems. This technology allows individuals and organizations to experiment with AI for various applications while requiring a lower initial investment and minimizing risk. For example, in May 2024, Eurostat, a Belgium-based governing body, reported that in 2023, the percentage of large enterprises utilizing AI technologies rose to 30.4%, an increase from 28.4% in 2021, highlighting significant growth in AI solution adoption among these organizations. Thus, the increasing use of artificial intelligence is fueling the growth of the AI as a Service market moving forward.
The increasing adoption of cloud technology is projected to accelerate the growth of the AI as a Service market in the future. The cloud comprises a network of remote servers accessible via the Internet that are used to store, manage, and deliver data, applications, and services to users and organizations. Cloud computing is essential for AI as a Service as it offers scalable infrastructure, supports efficient processing and storage of large datasets, enhances accessibility to AI resources, and promotes smooth integration and deployment across various applications. For example, in April 2024, the European Commission, a Belgium-based governmental body, reported that 77.6% of large enterprises utilized cloud computing services in 2023, representing a 6 percentage point increase since 2021. Similarly, the uptake among medium-sized enterprises rose to 59% in 2023, up from 53% in 2021, while small businesses saw an increase of 3.8 percentage points, reaching 41.7% during the same timeframe. Consequently, the rising adoption of cloud services is fueling the growth of the AI as a Service market.
Technology advancements have emerged as a key trend in the AI as a service market, with companies actively adopting new technologies to strengthen their market positions. In March 2023, Nvidia Corporation, a US-based software company, launched the "DGX Cloud," a new cloud supercomputing service technology that provides GPU supercomputers-as-a-Service. This offering allows businesses to access both hardware and software for developing advanced models for generative AI and other applications, showcasing the ongoing technological innovations in the AI as a service sector.
Major companies in the AI as a service market are placing a heightened focus on introducing innovative products to gain a competitive edge. EY.ai, launched by Ernst & Young Global Limited in September 2023, is a notable example. EY.ai is a unifying platform that leverages artificial intelligence to streamline and enhance business processes, offering a comprehensive solution for data analytics, automation, and intelligent decision-making within enterprises. Ernst & Young Global Limited has invested $1.4 billion in the platform, which integrates leading EY technology platforms and AI capabilities with deep expertise in various domains. EY.ai aims to help companies confidently and responsibly adopt AI by providing an extensive AI ecosystem, including alliances with innovative organizations and a secure, large language model called EY.ai EYQ.
In July 2022, International Business Machines Corporation (IBM), a US-based multinational technology company, acquired Databand.AI for $150 million. This strategic acquisition strengthens IBM's capabilities in hybrid cloud and AI, particularly in the areas of data quality, monitoring pipeline health, and automating advanced DataOps processes. Databand.AI, an Israel-based technology company, focuses on enabling individuals to track data quality, monitor pipeline health, and automate DataOps processes, aligning with IBM's commitment to enhancing its capabilities in these domains.
Major companies operating in the AI as a service market include Amazon Web Services Inc., Salesforce Inc., International Business Machines Corporation, Microsoft Corporation, Google Inc., SAP SE, Intel Corporation, BigML Inc., Fair Isaac Corporation, SAS Institute Inc., Siemens, Apple Inc., CognitiveScale Inc., Dataiku SAS, Oracle Corporation, H2O.AI Inc., Craft.AI, DataRobot Inc., OpenAI LP, Baidu Inc., NVIDIA Corporation, General Electric Company, Infosys Limited, Wipro Limited, Tata Consultancy Services Limited, Accenture plc, CloudMinds Technology Inc., Palantir Technologies, C3.ai, Databricks
North America was the largest region in the AI as a service market in 2024. Asia-Pacific is expected to be the fastest-growing region in the global AI as a service market report during the forecast period. The regions covered in the ai as a service market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
The countries covered in the ai as a service market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain
The AI as a service market includes revenues earned by entities by assisting businesses with their AI future planning and providing them with AI tools and skills in a scalable and adaptable cloud environment. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The AI as a service market consists of sales of reactive machines AI, limited memory AI, theory of mind AI, and self-aware AI. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
AI As A Service Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on ai as a service market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for ai as a service ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The ai as a service market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.