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市场调查报告书
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1849143

2025年语音和语音分析全球市场报告

Voice And Speech Analytics Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 250 Pages | 商品交期: 2-10个工作天内

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简介目录

近年来，语音和语音分析市场快速扩张，规模从2024年的25.4亿美元成长至2025年的30.2亿美元，复合年增长率达19.0%。预测期内的成长可归因于对话式人工智慧的快速普及、产业专用的解决方案的扩展、与高级分析平台的整合、人工智慧主导的个人化以及对情绪和情感分析的日益关注。

语音和语音分析市场预计将在未来几年快速成长，到2029年将达到56.2亿美元，复合年增长率为16.8%。预测期内成长的主要驱动力包括云端运算的普及、对提升客户经验日益增长的需求、多通路通讯的兴起、对诈欺预防和安全的关注以及巨量资料可用性的提高。预测期内的主要趋势包括多管道分析、即时情绪分析、情绪识别技术、对合规性和道德人工智慧的关注以及客户行为的预测分析。

语音和语言分析涵盖了专注于分析和解读各种形式（包括录音电话）口语的技术和流程。其主要目标是提取有价值的洞察、模式和资讯。语音和语言分析的应用多种多样，包括客户服务优化、诈欺侦测和数据主导的决策。该技术在客服中心、市场研究和商业智慧都有实用化，为寻求从语音互动中获取有意义资讯的组织提供了宝贵的工具。

语音和语音分析的关键组成部分是解决方案和服务。语音和语音分析解决方案包括专门设计用于解决特定问题的产品、服务和流程。这些解决方案广泛应用于各行各业，旨在从客户互动中提取有价值的洞察，提升客户满意度并改善营运效率。这些解决方案可以部署在本地或云端，并适用于各种规模的组织，包括大型企业和中小型企业。语音和语音分析应用于各种应用领域，包括客户体验管理、呼叫监控和摘要、座席绩效监控、销售和行销管理、风险与合规管理、情绪分析以及其他相关领域。

2025年春季美国突然提高关税以及由此引发的贸易摩擦对资讯科技产业产生了重大影响，尤其是硬体製造、资料基础设施和软体部署。对进口半导体、电路基板和网路设备征收更高的关税，并推高了高科技公司、云端服务供应商和资料中心的生产和营运成本。在全球范围内采购笔记型电脑、伺服器和消费电子产品零件的公司面临更长的前置作业时间和价格压力。同时，对专业软体征收的关税以及主要国际市场的报復性措施扰乱了全球IT供应链，减少了海外对美国製造技术的需求。作为应对措施，该行业正在增加对国内晶片生产的投资，扩大供应商网络，并利用人工智慧驱动的自动化来提高弹性并更有效地管理成本。

语音和语音分析研究报告是商业研究公司最新报告系列的一部分，该系列提供语音和语音分析市场统计数据，例如全球市场规模、区域份额、竞争对手的市场份额、详细的语音和语音分析细分市场、市场趋势以及语音和语音分析行业的商机。这份语音和语音分析市场研究报告对该行业的现状和未来趋势进行了详细分析，为您提供所需的一切观点。

未来五年16.8%的成长率预测比我们先前的预测略有下降，下降了0.2%。这一下降主要源自于美国与其他国家之间关税的影响。关税可能会增加先进语音辨识引擎的授权成本，并影响多语言语音资料集的全球采购，进而影响美国的采用。由于互惠关税以及贸易紧张局势和限制加剧对全球经济和贸易的负面影响，关税的影响也将更加广泛。

预计影片内容行销将迎来爆发式成长，这将推动语音和语音分析市场的成长。影片内容行销涉及策略性地创作和使用影片进行行销，以有效地向目标受众推广和传达讯息。语音和语音分析在影片内容行销中发挥关键作用，有助于数据驱动的决策、受众理解以及优化影片内容，从而提高参与度和影响力。 2023年2月，英国影片行销代理商和软体公司Wyzowl的一项调查显示，企业采用影片内容行销的比例将从2022年的86%上升至91%。预计不断增长的影片内容行销需求将成为语音和语音分析市场成长的主要驱动力。

语音和语音分析市场的主要企业在策略上专注于合作，以开发技术先进的产品。战略合作是营业单位之间为实现使相关人员受益的通用目标而共同努力的正式协议。例如，2023 年 2 月，印度通讯服务公司 Bharti Airtel Limited 与美国科技公司 Nvidia Corporation 合作推出了基于人工智慧的语音分析解决方案。 Airtel 使用 Nvidia 的对话式 AI套件包 Nvidia NeMo 和多框架推理服务软体 Triton Inference Server 开发了客製化的语音应用程式。此次合作旨在将 Airtel 基于深度学习的自动语音辨识(ASR) 模型与 Nvidia 的复杂软体结合，从而实现语言分析和操作的实际调整。这种方法预计以平均计算成本的 30% 产生结果，同时减少碳足迹和温室气体排放。

2024年6月，以先进的语音转文字和语音智慧解决方案而闻名的美国人工智慧公司DeepGram收购了Poised，收购金额未披露。此次收购旨在透过为用户提供个人化回馈和工具来改善他们的虚拟会议体验，从而改变即时语音人工智慧通讯。 Poised是一家总部位于美国的科技公司，专注于透过科技增强沟通和参与度，专注于语音和语音分析。

语音和语音分析市场报告中介绍的关键参与者包括 Google LLC、Amazon Web Services Inc.、Hewlett Packard Enterprise Development LP、Micro Focus International PLC、Avaya Inc.、NICE Systems Ltd.、Genesys Telecommunications Laboratories Inc.、Qualtrics、Vonage、AlmavivATalkA、Verint System、Five Inc.、Qualtrics、Vonage、AlmavivATalkA、Verint System、Five Inc.、Girhouse Inc. Inc.、Uniphore、Calabrio Inc.、CallMiner、Marchex Inc.、Sabio Group、Clarabridge、Nexidia Inc.、CallTrackingMetrics、Castel Communications LLC、VoiceBase Inc.、3CLogic Inc.、Beyond Verbal、Voci Technologies Inc.、RankMiner 和 Zoom Speech Analytics。

2024年，北美是语音和语音分析市场最大的地区。预计亚太地区将成为预测期内成长最快的地区。语音和语音分析市场报告涵盖亚太地区、西欧、中欧和东欧、北美、南美以及中东和非洲。

语音和语音分析市场报告涵盖澳洲、巴西、中国、法国、德国、印度、印尼、日本、俄罗斯、韩国、英国、美国、加拿大、义大利和西班牙。

语音和语音分析市场由提供即时分析、客户洞察、品质保证以及语音转录和分析等服务的营业单位所赚取的收益构成。市场价值包括服务供应商销售或包含在其服务产品中的相关商品的价值。语音和语音分析市场还包括麦克风、储存设备、计算硬体和语音辨识设备的销售。该市场的价值是指“出厂价”，即製造商或生产商向其他营业单位（包括下游製造商、批发商、经销商和零售商）或直接向最终客户销售的商品价值。该市场中的商品价值还包括商品製造商销售的任何相关服务。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场：宏观经济情景，包括利率、通膨、地缘政治、贸易战和关税，以及新冠疫情和復苏对市场的影响

第五章 全球成长分析与策略分析框架

  • 全球语音和言语分析：PESTEL分析（政治、社会、技术、环境、法律、驱动因素和限制因素）
  • 最终用途产业分析
  • 全球语音与语音分析市场：成长率分析
  • 全球语音与语音分析市场表现：规模与成长，2019-2024
  • 全球语音和语音分析市场预测：规模与成长，2024-2029 年，2034 年
  • 全球语音和语音分析：总目标市场（TAM）

第六章 市场细分

  • 全球语音和语音分析市场：按组成部分、实际和预测，2019-2024 年、2024-2029 年、2034 年
  • 解决方案
  • 服务
  • 全球语音和语音分析市场（按部署模式、实际情况和预测），2019-2024 年、2024-2029 年、2034 年
  • 本地部署
  • 云
  • 全球语音和语音分析市场：按组织规模、实际和预测，2019-2024 年、2024-2029 年、2034 年
  • 大公司
  • 小型企业
  • 全球语音和语音分析市场：按应用、实际情况和预测，2019-2024 年、2024-2029 年、2034 年
  • 客户经验管理
  • 呼叫监控和摘要
  • 代理绩效监控
  • 销售和行销管理
  • 风险与合规管理
  • 情绪分析
  • 其他用途
  • 全球语音和语音分析市场：按解决方案类型、实际和预测细分，2019-2024 年、2024-2029 年、2034 年
  • 云端基础的解决方案
  • 本地解决方案
  • 语音辨识软体
  • 自然语言处理（NLP）工具
  • 全球语音和语音分析市场：按服务类型细分，实际及预测，2019-2024 年、2024-2029 年、2034 年
  • 咨询服务
  • 实施服务
  • 支援和维护服务
  • 培训和教育服务

第七章 区域和国家分析

  • 全球语音和语音分析市场：按地区、实际和预测，2019-2024 年、2024-2029 年、2034 年
  • 全球语音和语音分析市场：按国家/地区划分、实际和预测，2019-2024 年、2024-2029 年、2034 年

第八章 亚太市场

第九章：中国市场

第十章 印度市场

第十一章 日本市场

第十二章：澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章：西欧市场

第十六章英国市场

第十七章：德国市场

第18章：法国市场

第十九章：义大利市场

第20章：西班牙市场

第21章 东欧市场

第22章：俄罗斯市场

第23章 北美市场

第24章美国市场

第25章：加拿大市场

第26章 南美洲市场

第27章：巴西市场

第28章 中东市场

第29章：非洲市场

第30章：竞争格局与公司概况

  • 语音与语音分析市场：竞争格局
  • 语音和语音分析市场：公司简介
    • Google LLC Overview, Products and Services, Strategy and Financial Analysis
    • Amazon Web Services Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Hewlett Packard Enterprise Development LP Overview, Products and Services, Strategy and Financial Analysis
    • Micro Focus International PLC Overview, Products and Services, Strategy and Financial Analysis
    • Avaya Inc. Overview, Products and Services, Strategy and Financial Analysis

第31章：其他领先和创新企业

  • NICE Systems Ltd.
  • Genesys Telecommunications Laboratories Inc
  • Qualtrics
  • Vonage
  • AlmavivA SpA
  • Verint System Inc.
  • Five9 Inc.
  • Enghouse Interactive Inc.
  • Talkdesk Inc.
  • ThoughtSpot Inc.
  • Uniphore
  • Calabrio Inc
  • CallMiner
  • Marchex Inc.
  • Sabio Group

第 32 章全球市场竞争基准化分析与仪表板

第33章 重大併购

第34章近期市场趋势

第 35 章：高潜力市场国家、细分市场与策略

  • 2029 年语音和语音分析市场：提供新机会的国家
  • 2029 年语音和语音分析市场：细分领域带来新机会
  • 2029 年语音与语音分析市场：成长策略
    • 基于市场趋势的策略
    • 竞争对手策略

第36章 附录

简介目录
Product Code: r29254u

Voice and speech analytics encompass the technology and processes focused on the analysis and interpretation of spoken language, often found in various forms such as recorded calls. The primary goal is to extract valuable insights, patterns, and information. The applications of voice and speech analytics are diverse and include optimizing customer service, detecting fraud, and enabling data-driven decision-making. This technology finds practical use in call centers, market research, and business intelligence, providing a valuable tool for organizations seeking to derive meaningful information from spoken interactions.

The primary components of voice and speech analytics consist of solutions and services. Voice and speech analytics solutions include products, services, or procedures specifically designed to address particular issues. They are applied across diverse industries to extract valuable insights from customer interactions, elevate customer satisfaction, and enhance operational efficiency. These solutions can be deployed in on-premises and cloud modes and cater to organizations of different sizes, including large enterprises and small and medium-sized enterprises (SMEs). Voice and speech analytics find application in various scenarios such as customer experience management, call monitoring and summarization, agent performance monitoring, sales and marketing management, risk and compliance management, sentiment analysis, and other related areas.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The voice and speech analytics research report is one of a series of new reports from The Business Research Company that provides voice and speech analytics market statistics, including the voice and speech analytics industry's global market size, regional shares, competitors with an voice and speech analytics market share, detailed voice and speech analytics market segments, market trends and opportunities, and any further data you may need to thrive in the voice and speech analytics industry. This voice and speech analytics market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The voice and speech analytics market size has grown rapidly in recent years. It will grow from $2.54 billion in 2024 to $3.02 billion in 2025 at a compound annual growth rate (CAGR) of 19.0%. The growth in the historic period can be attributed to rapid adoption of conversational ai, expansion of industry-specific solutions, integration with advanced analytics platforms, ai-driven personalization, emphasis on emotional and sentiment analysis.

The voice and speech analytics market size is expected to see rapid growth in the next few years. It will grow to $5.62 billion in 2029 at a compound annual growth rate (CAGR) of 16.8%. The growth in the forecast period can be attributed to increased adoption of cloud computing, growing need for customer experience improvement, rise of multichannel communication, focus on fraud prevention and security, increased availability of big data. Major trends in the forecast period include multi-channel analytics, real-time sentiment analysis, emotion recognition technology, focus on compliance and ethical ai, predictive analytics for customer behavior.

The forecast of 16.8% growth over the next five years reflects a slight reduction of 0.2% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. US adoption could be affected if tariffs inflate licensing costs for advanced speech recognition engines and affect the sourcing of multilingual voice datasets globally. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The anticipated surge in video content marketing is poised to drive the growth of the voice and speech analytics market. Video content marketing involves the creation and strategic utilization of videos for marketing purposes, aiming to promote or communicate messages effectively to a target audience. Voice and speech analytics play a crucial role in video content marketing, facilitating data-driven decision-making, audience understanding, and the optimization of video content for enhanced engagement and impact. In February 2023, a survey by Wyzowl, a UK-based video marketing agency and software company, revealed that the adoption of video content marketing by businesses increased to 91%, indicating a rise from the 86% usage rate observed in 2022. The escalating demand for video content marketing is expected to be a key driver for the growth of the voice and speech analytics market.

Prominent companies in the voice and speech analytics market are strategically focusing on collaborations to develop technologically advanced products. Strategic collaborations involve formalized agreements between entities to work together towards shared goals, benefiting all parties involved. For instance, in February 2023, Bharti Airtel Limited, an India-based telecommunications services company, collaborated with Nvidia Corporation, a US-based technology company, to launch an artificial intelligence-based speech analytics solution. Airtel developed a customized voice application using Nvidia's conversational AI toolkit NvidiaNeMo and the multi-framework inference-serving software Triton Inference Server. The collaboration aims to integrate Airtel's deep learning-based automated speech recognition (ASR) models with Nvidia's sophisticated software, enabling language analysis and practical adjustments to operations. This approach promises results at 30% of the average computation cost, with a smaller carbon footprint and reduced greenhouse gas emissions.

In June 2024, Deepgram, a US-based AI company known for its advanced speech-to-text and audio-intelligence solutions, acquired Poised, Inc. for an undisclosed amount. This acquisition is intended to transform real-time voice AI communication by equipping users with personalized feedback and tools to improve their virtual meeting experiences. Poised, Inc. is a US-based technology company that specializes in voice and speech analytics, emphasizing the enhancement of communication and engagement through technology.

Major companies operating in the voice and speech analytics market report are Google LLC, Amazon Web Services Inc., Hewlett Packard Enterprise Development LP, Micro Focus International PLC, Avaya Inc., NICE Systems Ltd., Genesys Telecommunications Laboratories Inc., Qualtrics, Vonage, AlmavivA S.p.A., Verint System Inc., Five9 Inc., Enghouse Interactive Inc., Talkdesk Inc., ThoughtSpot Inc., Uniphore, Calabrio Inc., CallMiner, Marchex Inc., Sabio Group, Clarabridge, Nexidia Inc., CallTrackingMetrics, Castel Communications LLC, VoiceBase Inc., 3CLogic Inc., Beyond Verbal, Voci Technologies Inc., RankMiner, Zoom Speech Analytics

North America was the largest region in the voice and speech analytics market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the voice and speech analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the voice and speech analytics market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain

The voice and speech analytics market consists of revenues earned by entities by providing services such as real-time analysis, customer insights, quality assurance, and voice transcription and analysis. The market value includes the value of related goods sold by the service provider or included within the service offering. The voice and speech analytics market also includes sales of microphones, storage devices, computing hardware, and speech recognition devices. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Voice And Speech Analytics Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on voice and speech analytics market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for voice and speech analytics ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The voice and speech analytics market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Component: Solutions; Services
  • 2) By Deployment Mode: On-Premises; Cloud
  • 3) By Organization Size: Large Enterprises; Small And Medium-Sized Enterprises (SMEs)
  • 4) By Application: Customer Experience Management; Call Monitoring And Summarization; Agent Performance Monitoring; Sales And Marketing Management; Risk And Compliance Management; Sentiment Analysis; Other Applications
  • Subsegments:
  • 1) By Solutions: Cloud-Based Solutions; On-premises Solutions; Speech Recognition Software; Natural Language Processing (NLP) Tools
  • 2) By Services: Consulting Services; Implementation Services; Support And Maintenance Services; Training And Education Services
  • Companies Mentioned: Google LLC; Amazon Web Services Inc.; Hewlett Packard Enterprise Development LP; Micro Focus International PLC; Avaya Inc.; NICE Systems Ltd.; Genesys Telecommunications Laboratories Inc; Qualtrics; Vonage; AlmavivA S.p.A.; Verint System Inc.; Five9 Inc.; Enghouse Interactive Inc.; Talkdesk Inc.; ThoughtSpot Inc.; Uniphore; Calabrio Inc; CallMiner; Marchex Inc.; Sabio Group; Clarabridge; Nexidia Inc.; CallTrackingMetrics; Castel Communications LLC; VoiceBase Inc.; 3CLogic Inc; Beyond Verbal; Voci Technologies Inc; RankMiner; Zoom Speech Analytics
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time Series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery Format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Voice And Speech Analytics Market Characteristics

3. Voice And Speech Analytics Market Trends And Strategies

4. Voice And Speech Analytics Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

  • 4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Voice And Speech Analytics Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Voice And Speech Analytics PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Voice And Speech Analytics Market Growth Rate Analysis
  • 5.4. Global Voice And Speech Analytics Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Voice And Speech Analytics Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Voice And Speech Analytics Total Addressable Market (TAM)

6. Voice And Speech Analytics Market Segmentation

  • 6.1. Global Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Solutions
  • Services
  • 6.2. Global Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • On-Premises
  • Cloud
  • 6.3. Global Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Large Enterprises
  • Small And Medium-Sized Enterprises (SMEs)
  • 6.4. Global Voice And Speech Analytics Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Customer Experience Management
  • Call Monitoring And Summarization
  • Agent Performance Monitoring
  • Sales And Marketing Management
  • Risk And Compliance Management
  • Sentiment Analysis
  • Other Applications
  • 6.5. Global Voice And Speech Analytics Market, Sub-Segmentation Of Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Cloud-Based Solutions
  • On-premises Solutions
  • Speech Recognition Software
  • Natural Language Processing (NLP) Tools
  • 6.6. Global Voice And Speech Analytics Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Consulting Services
  • Implementation Services
  • Support And Maintenance Services
  • Training And Education Services

7. Voice And Speech Analytics Market Regional And Country Analysis

  • 7.1. Global Voice And Speech Analytics Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Voice And Speech Analytics Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Voice And Speech Analytics Market

  • 8.1. Asia-Pacific Voice And Speech Analytics Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Voice And Speech Analytics Market

  • 9.1. China Voice And Speech Analytics Market Overview
  • 9.2. China Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Voice And Speech Analytics Market

  • 10.1. India Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Voice And Speech Analytics Market

  • 11.1. Japan Voice And Speech Analytics Market Overview
  • 11.2. Japan Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Voice And Speech Analytics Market

  • 12.1. Australia Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Voice And Speech Analytics Market

  • 13.1. Indonesia Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Voice And Speech Analytics Market

  • 14.1. South Korea Voice And Speech Analytics Market Overview
  • 14.2. South Korea Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Voice And Speech Analytics Market

  • 15.1. Western Europe Voice And Speech Analytics Market Overview
  • 15.2. Western Europe Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Voice And Speech Analytics Market

  • 16.1. UK Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Voice And Speech Analytics Market

  • 17.1. Germany Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Voice And Speech Analytics Market

  • 18.1. France Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Voice And Speech Analytics Market

  • 19.1. Italy Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Voice And Speech Analytics Market

  • 20.1. Spain Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Voice And Speech Analytics Market

  • 21.1. Eastern Europe Voice And Speech Analytics Market Overview
  • 21.2. Eastern Europe Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Voice And Speech Analytics Market

  • 22.1. Russia Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Voice And Speech Analytics Market

  • 23.1. North America Voice And Speech Analytics Market Overview
  • 23.2. North America Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Voice And Speech Analytics Market

  • 24.1. USA Voice And Speech Analytics Market Overview
  • 24.2. USA Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Voice And Speech Analytics Market

  • 25.1. Canada Voice And Speech Analytics Market Overview
  • 25.2. Canada Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Voice And Speech Analytics Market

  • 26.1. South America Voice And Speech Analytics Market Overview
  • 26.2. South America Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Voice And Speech Analytics Market

  • 27.1. Brazil Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Voice And Speech Analytics Market

  • 28.1. Middle East Voice And Speech Analytics Market Overview
  • 28.2. Middle East Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Voice And Speech Analytics Market

  • 29.1. Africa Voice And Speech Analytics Market Overview
  • 29.2. Africa Voice And Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Voice And Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Voice And Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Voice And Speech Analytics Market Competitive Landscape And Company Profiles

  • 30.1. Voice And Speech Analytics Market Competitive Landscape
  • 30.2. Voice And Speech Analytics Market Company Profiles
    • 30.2.1. Google LLC Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Amazon Web Services Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Hewlett Packard Enterprise Development LP Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. Micro Focus International PLC Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Avaya Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Voice And Speech Analytics Market Other Major And Innovative Companies

  • 31.1. NICE Systems Ltd.
  • 31.2. Genesys Telecommunications Laboratories Inc
  • 31.3. Qualtrics
  • 31.4. Vonage
  • 31.5. AlmavivA S.p.A.
  • 31.6. Verint System Inc.
  • 31.7. Five9 Inc.
  • 31.8. Enghouse Interactive Inc.
  • 31.9. Talkdesk Inc.
  • 31.10. ThoughtSpot Inc.
  • 31.11. Uniphore
  • 31.12. Calabrio Inc
  • 31.13. CallMiner
  • 31.14. Marchex Inc.
  • 31.15. Sabio Group

32. Global Voice And Speech Analytics Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Voice And Speech Analytics Market

34. Recent Developments In The Voice And Speech Analytics Market

35. Voice And Speech Analytics Market High Potential Countries, Segments and Strategies

  • 35.1 Voice And Speech Analytics Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Voice And Speech Analytics Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Voice And Speech Analytics Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer