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亚太地区队列管理系统市场预测至 2030 年 - 区域分析 - 按类型、组件和应用
市场调查报告书
商品编码
1494381

亚太地区队列管理系统市场预测至 2030 年 - 区域分析 - 按类型、组件和应用

Asia Pacific Queue Management System Market Forecast to 2030 - Regional Analysis - By Type, Component, and Application
出版日期: | 出版商: The Insight Partners | 英文 82 Pages | 订单完成后即时交付

价格

2022年亚太排队管理系统市场价值为1.1508亿美元，预计2030年将达到1.9658亿美元；预计2022年至2030年复合年增长率为6.9%。

在队列管理系统中实施人工智慧推动亚太队列管理系统市场

客户对时间的期望不断提高，影响服务提供者采用伫列管理系统。最常见的客户投诉包括银行、零售商店、机场、医院和其他公共场所排长队，尤其是在高峰时段或假日。为了获得公共设施的服务，消费者往往不耐烦、压力重重，需要排队等候。此外，据世界卫生组织称，老年人口比例预计将从2015年的12%增加到2050年的22%。根据美国国家健康数据研究所的数据，到 2022 年，印度约 21% 的老年人口患有至少一种慢性疾病，如阿兹海默症、关节炎、气喘和癌症。同样，高血压和糖尿病约占所有慢性病的 68%；这些疾病增加了病人到医院就诊的次数。因此，医疗机构的长队对他们来说可能是一种身体负担，这就产生了对基于人工智慧的队列管理软体的需求。

使用基于人工智慧的队列管理系统支援医疗保健和其他设施解决客户的问题。基于人工智慧的队列管理系统利用人工智慧来最大限度地减少等待时间、管理队列并改善患者体验。它使用即时资料来预测客户流量并透过为客户提供无缝且无忧的体验来相应地分配资源。基于人工智慧的队列管理系统有助于减少客户的挫折感并提高客户的整体满意度。它能够即时监控客流量和排队长度，为企业主提供准确的资料以做出明智的决策。因此，基于人工智慧的队列管理系统的实施可能会在预测期内为市场参与者带来一些成长机会。

亚太地区排队管理系统市场概况

由于业界认可的队列管理系统製造商致力于开发队列管理系统，亚太地区的队列管理系统可能会在 2022 年至 2030 年期间成长。亚太地区许多科技新创公司都致力于在业务中实施人工智慧，以提高营运效率。根据国际数据公司（IDC）最近的报告，2023 年9 月，亚太地区（包括日本）有26% 的公司已经投资了生成式人工智慧（GenAI），而44% 的公司在投资GenAI 之前进行了初步探索。这些公司主要在产品开发/设计、研发、销售和行销以及客户参与等领域受到人工智慧技术的影响。将人工智慧整合到队列管理系统中有助于减少顾客的等待时间。此外，亚太地区的医院、银行和零售店数量正在强劲增长，从而促进了该地区的排队管理系统市场。

亚太地区队列管理系统市场收入及 2030 年预测（百万美元）

亚太地区队列管理系统市场细分

亚太地区队列管理系统市场根据类型、组件、应用程式和国家/地区进行细分。

根据类型，亚太排队管理系统市场分为虚拟排队和线性排队。 2022 年，虚拟排队细分市场将占更大份额。

按组件划分，亚太地区队列管理系统市场分为解决方案和服务。 2022 年，解决方案领域将占据更大份额。

按应用划分，亚太地区队列管理系统市场分为 BFSI、医院、零售店、公用事业服务提供者以及机场、餐厅、政府办公室等。 BFSI 细分市场在 2022 年占据最大份额。

根据国家/地区，亚太地区队列管理系统市场分为澳洲、中国、印度、日本、韩国和亚太地区其他地区。 2022年，中国在亚太排队管理系统市场占据主导地位。

Q-MATIC Group AB、Qminder Ltd、Q-nomy Inc、Aurionpro Solutions Ltd 和 Advantech Co Ltd 是亚太地区队列管理系统市场上的一些领先公司。

目录

第 1 章：简介

第 2 章：执行摘要

  • 重要见解
  • 市场吸引力

第 3 章：研究方法

  • 覆盖范围
  • 二次研究
  • 初步研究

第 4 章：亚太地区队列管理系统市场格局

  • 概述
  • 生态系分析
    • 价值链供应商名单：

第 5 章：亚太地区队列管理系统市场 - 主要产业动态

  • 司机
    • 各行业日益重视提升服务品质
    • 医疗保健产业的需求不断增加
    • 提高管理客户流量和留住客户的采用率
  • 市场限制
    • 全球电子商务的巨大成长
    • BFSI 部门行动应用程式的演变
  • 市场机会
    • 在排队管理系统中实施人工智慧
  • 未来的趋势
    • 虚拟排队系统的需求不断增加
  • 驱动因素和限制的影响：

第 6 章：队列管理系统市场 - 亚太地区市场分析

  • 亚太地区排队管理系统市场收入，2022 - 2030
  • 亚太地区队列管理系统市场预测与分析

第 7 章：亚太地区队列管理系统市场分析 - 类型

  • 虚拟排队
    • 概述
    • 虚拟排队市场收入与 2030 年预测
  • 线性排队
    • 概述
    • 线性排队市场收入与 2030 年预测

第 8 章：亚太地区队列管理系统市场分析 - 组件

  • 解决方案
    • 概述
    • 2030 年解决方案市场收入与预测
  • 服务
    • 概述
    • 2030 年服务市场收入与预测

第 9 章：亚太地区排队管理系统市场分析 - 应用

  • BFSI
    • 概述
    • BFSI 市场收入与 2030 年预测
  • 医院
    • 概述
    • 到 2030 年医院市场收入和预测
  • 零售点
    • 概述
    • 零售店市场收入与 2030 年预测
  • 公用事业服务提供者和机场
    • 概述
    • 公用事业服务提供者及机场市场收入及 2030 年预测
  • 餐厅
    • 概述
    • 2030 年餐厅市场收入与预测
  • 政府机关
    • 概述
    • 政府办公大楼市场收入和 2030 年预测
  • 其他的
    • 概述
    • 其他市场收入和 2030 年预测

第 10 章：亚太地区队列管理系统市场 - 国家分析

  • 澳洲
  • 中国
  • 印度
  • 日本
  • 韩国
  • 亚太地区其他地区

第 11 章：竞争格局

  • 关键参与者的热图分析
  • 公司定位与专注

第 12 章：排队管理系统市场产业格局

  • 概述
  • 市场主动性
  • 产品开发

第 13 章：公司简介

  • Q-MATIC Group AB
  • Qminder Ltd
  • Q-nomy Inc
  • Aurionpro Solutions Ltd
  • Advantech Co Ltd

第 14 章：附录

Product Code: TIPRE00012181

The Asia Pacific queue management system market was valued at US$ 115.08 million in 2022 and is expected to reach US$ 196.58 million by 2030; it is estimated to grow at a CAGR of 6.9% from 2022 to 2030.

Implementing Artificial Intelligence in Queue Management System Drives Asia Pacific Queue Management System Market

The rise in customer expectations associated with their time influences service providers to adopt queue management systems. The most common customer complaints include long queues at banks, retail stores, airports, hospitals, and other public places, especially during peak hours or holidays. In order to access services in public facilities, consumers are often impatient and stressed and progress through queues. Moreover, according to the World Health Organization, the proportion of the geriatric population is expected to increase from 12% in 2015 to 22% by 2050. Older people suffering from cardiovascular disease, osteoporosis, and dementia require frequent visits to hospitals. Per the National Institute of Health Data, in 2022, approximately 21% of the geriatric population in India have at least one chronic disease such as Alzheimer's, arthritis, asthma, and cancer. Similarly, hypertension and diabetes account for ~68% of all chronic diseases; these diseases increase the number of patient visits to hospitals. Hence, long queues at medical facilities can be a physical burden to them, which generates the demand for AI-based queue management software.

The use of an AI-based queue management system supports healthcare and other facilities to solve their customer's problems. An AI-based queue management system leverages artificial intelligence to minimize wait times, manage queues, and improve patient experience. It uses real-time data to predict customer traffic and allocate resources accordingly by providing customers with a seamless and hassle-free experience. AI-based queue management systems help reduce customer frustration and improve overall customer's satisfaction. It is capable of monitoring customer traffic and queue length in real time, providing business owners with accurate data to make informed decisions. Thus, the implementation of AI-based queue management systems is likely to generate several growth opportunities for the market players during the forecast period.

Asia Pacific Queue Management System Market Overview

The queue management system in Asia Pacific is likely to grow during 2022-2030 attributed to the presence of industry-recognized queue management system manufacturers that are engaged in developing queue management systems. Numerous technology startups in Asia Pacific are focusing on implementing AI in business to improve operational efficiency. Per the recent International Data Corporation (IDC) report, in September 2023, 26% of companies in Asia Pacific (including Japan) had already made investments in Generative AI (GenAI), while 44% of companies underwent initial exploration before investing in GenAI. These companies are primarily impacted by AI technology in the areas of product development/design, research and development, sales and marketing, and customer engagement. The integration of AI in queue management systems helps reduce the customer's waiting time. In addition, APAC is experiencing strong growth in the number of hospitals, banks, and retail outlets, catalyzing the queue management system market in the region.

Asia Pacific Queue Management System Market Revenue and Forecast to 2030 (US$ Million)

Asia Pacific Queue Management System Market Segmentation

The Asia Pacific queue management system market is segmented based on type, component, application, and country.

Based on type, the Asia Pacific queue management system market is bifurcated into virtual queuing and linear queuing. The virtual queuing segment held a larger share in 2022.

By component, the Asia Pacific queue management system market is bifurcated into solution and services. The solution segment held a larger share in 2022.

By application, the Asia Pacific queue management system market is segmented into BFSI, hospitals, retail outlets, utility service providers and airports, restaurants, government offices, and others. The BFSI segment held the largest share in 2022.

Based on country, the Asia Pacific queue management system market is segmented into Australia, China, India, Japan, South Korea, and the Rest of Asia Pacific. China dominated the Asia Pacific queue management system market in 2022.

Q-MATIC Group AB, Qminder Ltd, Q-nomy Inc, Aurionpro Solutions Ltd, and Advantech Co Ltd are some of the leading companies operating in the Asia Pacific queue management system market.

Table Of Contents

1. Introduction

  • 1.1 The Insight Partners Research Report Guidance
  • 1.2 Market Segmentation

2. Executive Summary

  • 2.1 Key Insights
  • 2.2 Market Attractiveness

3. Research Methodology

  • 3.1 Coverage
  • 3.2 Secondary Research
  • 3.3 Primary Research

4. Asia Pacific Queue Management System Market Landscape

  • 4.1 Overview
  • 4.2 Ecosystem Analysis
    • 4.2.1 List of Vendors in Value Chain:

5. Asia Pacific Queue Management System Market - Key Industry Dynamics

  • 5.1 Drivers
    • 5.1.1 Rising Focus on Service Quality Enhancement in Various Sectors
    • 5.1.2 Increasing Demand in Healthcare Sector
    • 5.1.3 Increasing Adoption to Manage Customer Traffic and Retain Customers
  • 5.2 Market Restraints
    • 5.2.1 Tremendous Growth in E-commerce Worldwide
    • 5.2.2 Evolution of Mobile Apps by BFSI Sector
  • 5.3 Market Opportunities
    • 5.3.1 Implementing Artificial Intelligence in Queue Management System
  • 5.4 Future Trends
    • 5.4.1 Escalating Demand for Virtual Queue System
  • 5.5 Impact of Drivers and Restraints:

6. Queue Management System Market - Asia Pacific Market Analysis

  • 6.1 Asia Pacific Queue Management System Market Revenue (US$ Million), 2022 - 2030
  • 6.2 Asia Pacific Queue Management System Market Forecast and Analysis

7. Asia Pacific Queue Management System Market Analysis - Type

  • 7.1 Virtual Queuing
    • 7.1.1 Overview
    • 7.1.2 Virtual Queuing Market Revenue and Forecasts to 2030 (US$ Million)
  • 7.2 Linear Queuing
    • 7.2.1 Overview
    • 7.2.2 Linear Queuing Market Revenue and Forecasts to 2030 (US$ Million)

8. Asia Pacific Queue Management System Market Analysis - Component

  • 8.1 Solution
    • 8.1.1 Overview
    • 8.1.2 Solution Market Revenue and Forecasts to 2030 (US$ Million)
  • 8.2 Services
    • 8.2.1 Overview
    • 8.2.2 Services Market Revenue and Forecasts to 2030 (US$ Million)

9. Asia Pacific Queue Management System Market Analysis - Application

  • 9.1 BFSI
    • 9.1.1 Overview
    • 9.1.2 BFSI Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.2 Hospitals
    • 9.2.1 Overview
    • 9.2.2 Hospitals Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.3 Retail Outlets
    • 9.3.1 Overview
    • 9.3.2 Retail Outlets Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.4 Utility Service Providers and Airports
    • 9.4.1 Overview
    • 9.4.2 Utility Service Providers and Airports Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.5 Restaurants
    • 9.5.1 Overview
    • 9.5.2 Restaurants Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.6 Government Offices
    • 9.6.1 Overview
    • 9.6.2 Government Offices Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.7 Others
    • 9.7.1 Overview
    • 9.7.2 Others Market Revenue and Forecasts to 2030 (US$ Million)

10. Asia Pacific Queue Management System Market - Country Analysis

  • 10.1 Overview
    • 10.1.1 Asia Pacific Queue Management System Market Breakdown by Countries
      • 10.1.1.1 Australia: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.1.1 Australia: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.1.2 Australia: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.1.3 Australia: Asia Pacific Queue Management System Market Breakdown by Application
      • 10.1.1.2 China: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.2.1 China: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.2.2 China: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.2.3 China: Asia Pacific Queue Management System Market Breakdown by Application
      • 10.1.1.3 India: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.3.1 India: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.3.2 India: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.3.3 India: Asia Pacific Queue Management System Market Breakdown by Application
      • 10.1.1.4 Japan: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.4.1 Japan: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.4.2 Japan: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.4.3 Japan: Asia Pacific Queue Management System Market Breakdown by Application
      • 10.1.1.5 South Korea: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.5.1 South Korea: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.5.2 South Korea: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.5.3 South Korea: Asia Pacific Queue Management System Market Breakdown by Application
      • 10.1.1.6 Rest of Asia Pacific: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.6.1 Rest of Asia Pacific: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.6.2 Rest of Asia Pacific: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.6.3 Rest of Asia Pacific: Asia Pacific Queue Management System Market Breakdown by Application

11. Competitive Landscape

  • 11.1 Heat Map Analysis by Key Players
  • 11.2 Company Positioning & Concentration

12. Queue Management System Market Industry Landscape

  • 12.1 Overview
  • 12.2 Market Initiative
  • 12.3 Product Development

13. Company Profiles

  • 13.1 Q-MATIC Group AB
    • 13.1.1 Key Facts
    • 13.1.2 Business Description
    • 13.1.3 Products and Services
    • 13.1.4 Financial Overview
    • 13.1.5 SWOT Analysis
    • 13.1.6 Key Developments
  • 13.2 Qminder Ltd
    • 13.2.1 Key Facts
    • 13.2.2 Business Description
    • 13.2.3 Products and Services
    • 13.2.4 Financial Overview
    • 13.2.5 SWOT Analysis
    • 13.2.6 Key Developments
  • 13.3 Q-nomy Inc
    • 13.3.1 Key Facts
    • 13.3.2 Business Description
    • 13.3.3 Products and Services
    • 13.3.4 Financial Overview
    • 13.3.5 SWOT Analysis
    • 13.3.6 Key Developments
  • 13.4 Aurionpro Solutions Ltd
    • 13.4.1 Key Facts
    • 13.4.2 Business Description
    • 13.4.3 Products and Services
    • 13.4.4 Financial Overview
    • 13.4.5 SWOT Analysis
    • 13.4.6 Key Developments
  • 13.5 Advantech Co Ltd
    • 13.5.1 Key Facts
    • 13.5.2 Business Description
    • 13.5.3 Products and Services
    • 13.5.4 Financial Overview
    • 13.5.5 SWOT Analysis
    • 13.5.6 Key Developments

14. Appendix

  • 14.1 Word Index

List Of Tables

  • Table 1. Asia Pacific Queue Management System Market Segmentation
  • Table 2. Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Million)
  • Table 3. Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Type
  • Table 4. Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Component
  • Table 5. Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Application
  • Table 6. Asia Pacific Asia Pacific Queue Management System Market, by Country - Revenue and Forecast to 2030 (USD Million)
  • Table 7. Australia: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 8. Australia: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 9. Australia: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 10. China: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 11. China: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 12. China: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 13. India: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 14. India: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 15. India: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 16. Japan: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 17. Japan: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 18. Japan: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 19. South Korea: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 20. South Korea: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 21. South Korea: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 22. Rest of Asia Pacific: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 23. Rest of Asia Pacific: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 24. Rest of Asia Pacific: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 25. Company Positioning & Concentration
  • Table 26. List of Abbreviation

List Of Figures

  • Figure 1. Asia Pacific Queue Management System Market Segmentation, By Country
  • Figure 2. Ecosystem: Asia Pacific Queue Management System Market
  • Figure 3. Asia Pacific Queue Management System Market - Key Industry Dynamics
  • Figure 4. Impact Analysis of Drivers and Restraints
  • Figure 5. Asia Pacific Queue Management System Market Revenue (US$ Million), 2022 & 2030
  • Figure 6. Asia Pacific Queue Management System Market Share (%) - Type, 2022 and 2030
  • Figure 7. Virtual Queuing Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 8. Linear Queuing Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 9. Asia Pacific Queue Management System Market Share (%) - Component, 2022 and 2030
  • Figure 10. Solution Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 11. Services Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 12. Asia Pacific Queue Management System Market Share (%) - Application, 2022 and 2030
  • Figure 13. BFSI Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 14. Hospitals Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 15. Retail Outlets Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 16. Utility Service Providers and Airports Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 17. Restaurants Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 18. Government Offices Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 19. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 20. Asia Pacific Queue Management System Market Breakdown by Key Countries - Revenue (2022) (US$ Million)
  • Figure 21. Asia Pacific Queue Management System Market Breakdown by Key Countries, 2022 And 2030 (%)
  • Figure 22. Australia: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 23. China: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 24. India: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 25. Japan: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 26. South Korea: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 27. Rest of Asia Pacific: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 28. Heat Map Analysis By Key Players