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市场调查报告书
商品编码
1637699
北美 BFSI 市场到 2031 年的收入保证预测 - 区域分析 - 按组件(解决方案和服务)、部署(云端和本地)和组织规模(大型企业和中小企业)North America Revenue Assurance for BFSI Market Forecast to 2031 - Regional Analysis - by Component (Solution and Services), Deployment (Cloud and On-Premise), and Organization Size (Large Enterprises and SMEs) |
2023年北美BFSI市场收入保证值为1.4683亿美元,预计到2031年将达到3.4503亿美元;预计2023年至2031年复合年增长率为11.3%。
复杂的银行环境中对收入洩漏预防的需求不断增加,推动了北美 BFSI 市场的收入保证
收入洩漏是指组织已赚取但尚未收回的金额。也就是说,来自客户的资金已被处理,但由于各种原因并未记入公司帐户。收入流失的原因之一是组织内部缺乏意识。
银行关係变得越来越复杂,大多数企业客户跨越多个地区、货币、公司和业务开展业务。客户关係经理必须对客户跨接触点的参与情况有一致且综合的看法,并对他们的行为有深入的洞察,才能有效地提供超个性化、专业化的定价方案和促销活动。如果缺乏同理心和及时的讨论,客户的不和谐、不满和程序效率低下就会增加,从而导致收入流失。低效率的计费和发票系统,加上容易出错的申报流程,增加了收入流失的风险。收入流失最典型的原因包括定价不正确、退款问题、未开立发票交易、向同一客户提供大量免费赠品、折扣计算错误、收费不足以及服务降级期间的不准确。它也可能是由于可避免的文书错误造成的,例如未发送发票、不准确的资料输入、未追踪的付款以及汇率造成的兑换损失。
银行希望收入管理解决方案能为客户提供透明度、改善客户体验并阻塞收入漏洞。能够打破孤岛并跨渠道和接触点整合资料的数位平台是旨在堵塞收入洩漏的金融机构/企业银行的必备条件。许多银行正在与可以安装中间件解决方案的第三方提供者合作,以改善收入保证和客户体验。
BFSI 北美收入保证市场概述
各公司正在策略性地拓展北美业务,这增强了该地区 BFSI 市场的收入保证。例如,2023 年 10 月,全球领先的能源 SaaS 解决方案供应商 ESG 宣布策略性收购 Phidex,后者是定价、结算和收入保证软体以及能源咨询服务的尖端提供者。 ESG 为能源供应商提供全面的软体平台,为英国和北美的市场、客户、再生能源和资产基础设施资料管理提供重要的解决方案。 ESG 的客户群涵盖300 多家领先能源公司,为全球超过4000 万最终用户提供服务,ESG 将SaaS 架构、适应性整合和持续创新与能源领域的丰富经验相结合,使其成为全球采用最广泛的软体平台能源零售市场。同时,Phidex 专注于顶级资料和定价服务。 ESG 的这项策略收购可能会对BFSI 市场的收入保证产生重大影响,因为它将提供增强的分析工具和软体解决方案,使能源公司能够做出数据驱动的决策,这可能会对各行业产生连锁反应,包括 BFSI。
北美 BFSI 市场收入保证及 2031 年预测(百万美元)
BFSI 市场区隔的北美收入保证
BFSI 市场的北美收入保证分为组件、部署、组织规模和国家。
根据组件,BFSI 市场的北美收入保证分为解决方案和服务。 2023 年,解决方案领域将占据更大的市场份额。
根据部署,BFSI 市场的北美收入保证分为云端和本地。 2023 年,云端细分市场将占据更大的市场份额。
根据组织规模,北美 BFSI 市场的收入保证分为大型企业和中小企业。 2023年,大型企业细分市场占据更大的市场份额。
按国家/地区划分,BFSI 市场的北美收入保证分为美国、加拿大和墨西哥。美国在 2023 年北美 BFSI 市场份额的收入保证中占据主导地位。
Claptek Private Limited、Oracle Corp、Subex Ltd 和 SunTec Business Solutions 是北美 BFSI 市场收入保证领域的一些领先公司。
The North America revenue assurance for BFSI market was valued at US$ 146.83 million in 2023 and is expected to reach US$ 345.03 million by 2031; it is estimated to register a CAGR of 11.3% from 2023 to 2031.
Increasing Need for Revenue Leakage Prevention in Complex Banking Environment Fuels North America Revenue Assurance for BFSI Market
Revenue leakage is the amount of money an organization has earned but has not collected. That is, money from the clients is processed but not credited to the company's account for a variety of reasons. One of the causes of revenue leakage is the lack of awareness within an organization.
Banking relationships are becoming more complicated, with most corporate customers operating across several geographies, currencies, companies, and engagements. Relationship managers must have a consistent and consolidated view of client involvement across touchpoints, as well as sophisticated insights into their behavior, to effectively offer hyper-personalized, specialized pricing alternatives and promotions. In the absence of empathic and timely discussions, there is increased customer dissonance, unhappiness, and procedural inefficiencies, which result in revenue leakages. Inefficient billing and invoicing systems, coupled with error-prone reporting processes, increase the risk of revenue leakage. The most typical causes of revenue leakage include incorrect pricing, refund problems, unbilled transactions, numerous freebies to the same client, faults in the discount calculation, undercharging, and inaccuracies during service downgrades. It could also result from avoidable clerical errors such as unsent invoices, inaccurate data entry, untracked payments, and conversion loss owing to exchange rates.
Banks want a revenue management solution that provides transparency to clients, improves customer experience, and plugs revenue leaks. A digital platform that can break down silos and integrate data across channels and touchpoints is a must-have for financial institutions/corporate banks aiming to plug revenue leaks. Many banks are partnering with third-party providers who can install middleware solutions to improve revenue assurance and client experience.
North America Revenue Assurance for BFSI Market Overview
Companies are strategically expanding their businesses in North America, which is boosting the revenue assurance for BFSI market in the region. For instance, in October 2023, ESG-a prominent global player in energy SaaS Solutions-announced its strategic acquisition of Phidex, a cutting-edge provider of pricing, settlement, and revenue assurance software, as well as energy consultancy services. ESG offers a comprehensive software platform for energy providers, delivering essential solutions for market, customer, renewables, and asset infrastructure data management in both the UK and North America. With a client base encompassing over 300 leading energy companies and serving more than 40 million end users worldwide, ESG integrates a SaaS architecture, adaptable integration, and continuous innovation with extensive experience in the energy sector, making it the most widely adopted software platform in global energy retail markets. Meanwhile, Phidex specializes in top-tier data and pricing services. This strategic acquisition by ESG is likely to have a significant impact on the revenue assurance for BFSI market, as it will provide enhanced analytics tools and software solutions that empower energy companies to make data-driven decisions, which can have ripple effects across various industries, including BFSI.
North America Revenue Assurance for BFSI Market Revenue and Forecast to 2031 (US$ Million)
North America Revenue Assurance for BFSI Market Segmentation
The North America revenue assurance for BFSI market is categorized into component, deployment, organization size, and country.
Based on component, the North America revenue assurance for BFSI market is bifurcated into solution and services. The solution segment held a larger market share in 2023.
Based on deployment, the North America revenue assurance for BFSI market is bifurcated into cloud and on-premise. The cloud segment held a larger market share in 2023.
Based on organization size, the North America revenue assurance for BFSI market is bifurcated into large enterprises and SMEs. The large enterprises segment held a larger market share in 2023.
By country, the North America revenue assurance for BFSI market is segmented into the US, Canada, and Mexico. The US dominated the North America revenue assurance for BFSI market share in 2023.
Claptek Private Limited, Oracle Corp, Subex Ltd, and SunTec Business Solutions are some of the leading companies operating in the North America revenue assurance for BFSI market.