电信营运管理市场 - 全球产业规模、份额、趋势、机会和预测，按解决方案类型、服务类型、垂直产业、地区和竞争细分，2020-2030 年预测

2024 年全球电信营运管理市场价值为 137.3 亿美元，预计到 2030 年将达到 226.6 亿美元，复合年增长率为 8.71%。全球电信营运管理市场是指电信业中专注于管理、简化和优化电信服务供应商日常营运活动的部门。

这包括网路营运、客户服务、计费、收入保障和业务流程自动化的管理。电信营运管理可协助服务供应商确保网路效能不间断，管理复杂的基础设施，并提供无缝的客户体验。随着电信网路的不断发展和数据驱动服务需求的不断增长，高效的营运管理已成为维持获利能力和竞争优势的关键。

随着5G的推出、物联网设备的普及以及对云端服务的日益依赖等技术进步，电信网路将快速扩张，预计市场将大幅成长。这些发展增加了电信基础设施的复杂性，促使服务供应商采用提供自动化、预测分析和即时监控功能的先进营运管理解决方案。此外，客户对高品质、不间断服务的期望日益增长，也促使电信业者投资先进的营运管理平台，以提升网路效能和客户满意度。

电信公司在降低营运成本的同时保持服务品质的压力日益增大，这推动了对整合营运管理系统的需求。这些解决方案可协助电信业者简化工作流程、实现日常流程自动化、最佳化资源配置并确保合规性。新兴市场，尤其是亚太和拉丁美洲市场，由于数位转型的快速推进、行动普及率的不断提高以及电信基础设施投资的不断增加，带来了巨大的成长机会。随着全球互联互通的不断扩展和网路的日益复杂，对强大的电信营运管理解决方案的需求也将持续增长，这将为未来几年市场持续成长奠定基础。

关键市场驱动因素

对先进网路效能和服务品质管理的需求不断增长

主要市场挑战

管理多供应商和多技术环境的复杂性

主要市场趋势

人工智慧与机器学习在电信营运管理的融合

目录

第 1 章：产品概述

第二章：研究方法

第三章：执行摘要

第四章：顾客之声

第五章：全球电信营运管理市场展望

• 市场规模和预测
  • 按价值
• 市场占有率和预测
  • 依解决方案类型（网路管理、服务管理、安全管理、云端管理、其他）
  • 依服务类型（託管服务、专业服务、其他）
  • 按垂直产业（电信、IT 和 ITES、BFSI、医疗保健、製造、零售、政府和公共部门、其他）
  • 按地区（北美、欧洲、南美、中东和非洲、亚太地区）
• 按公司分类（2024）
• 市场地图

第六章：北美电信营运管理市场展望

• 市场规模和预测
• 市场占有率和预测
• 北美：国家分析
  • 美国
  • 加拿大
  • 墨西哥

第七章：欧洲电信营运管理市场展望

• 市场规模和预测
• 市场占有率和预测
• 欧洲：国家分析
  • 德国
  • 法国
  • 英国
  • 义大利
  • 西班牙

第八章：亚太电信营运管理市场展望

• 市场规模和预测
• 市场占有率和预测
• 亚太地区：国家分析
  • 中国
  • 印度
  • 日本
  • 韩国
  • 澳洲

第九章：中东和非洲电信营运管理市场展望

• 市场规模和预测
• 市场占有率和预测
• 中东和非洲：国家分析
  • 沙乌地阿拉伯
  • 阿联酋
  • 南非

第十章：南美电信营运管理市场展望

• 市场规模和预测
• 市场占有率和预测
• 南美洲：国家分析
  • 巴西
  • 哥伦比亚
  • 阿根廷

第 11 章：市场动态

• 驱动程式
• 挑战

第 12 章：市场趋势与发展

• 合併与收购（如有）
• 产品发布（如有）
• 最新动态

第十三章：公司简介

• IBM Corporation
• Cisco Systems, Inc.
• Huawei Technologies Co., Ltd.
• Oracle Corporation
• Nokia Corporation
• Amdocs Limited
• Accenture plc
• NEC Corporation

第 14 章：策略建议

第15章调查会社について・免责事项

Global Telecom Operations Management Market was valued at USD 13.73 Billion in 2024 and is expected to reach USD 22.66 Billion by 2030 with a CAGR of 8.71% through 2030. The Global Telecom Operations Management Market refers to the segment of the telecommunications industry focused on managing, streamlining, and optimizing the daily operational activities of telecom service providers.

This includes the management of network operations, customer services, billing, revenue assurance, and business process automation. Telecom operations management helps service providers ensure uninterrupted network performance, manage complex infrastructures, and offer seamless customer experiences. With the continuous evolution of telecom networks and increasing demand for data-driven services, efficient operations management has become critical for sustaining profitability and competitive advantage.

The market is expected to rise significantly due to the rapid expansion of telecom networks driven by technological advancements such as the rollout of 5G, the proliferation of Internet of Things devices, and the increasing reliance on cloud-based services. These developments have increased the complexity of telecom infrastructures, pushing service providers to adopt advanced operations management solutions that offer automation, predictive analytics, and real-time monitoring. Additionally, growing customer expectations for high-quality, uninterrupted services are compelling telecom operators to invest in sophisticated operations management platforms that enhance network performance and customer satisfaction.

The increasing pressure on telecom companies to reduce operational costs while maintaining service quality is driving demand for integrated operations management systems. These solutions help telecom providers streamline workflows, automate routine processes, optimize resource allocation, and ensure regulatory compliance. Emerging markets, particularly in Asia Pacific and Latin America, present significant growth opportunities due to rapid digital transformation, rising mobile penetration, and increased investments in telecom infrastructure. As global connectivity continues to expand and networks become more complex, the demand for robust telecom operations management solutions is set to rise, positioning the market for sustained growth in the coming years.

Key Market Drivers

Growing Demand for Advanced Network Performance and Service Quality Management

The expanding complexity of telecommunication networks worldwide has fueled a critical need for advanced network performance and service quality management solutions. Telecom service providers are under constant pressure to deliver seamless connectivity, uninterrupted service, and high-speed data transfer, especially in the era of fifth-generation wireless technology and the exponential growth of connected devices. Managing network efficiency and minimizing disruptions require robust telecom operations management systems that offer real-time monitoring, predictive analytics, automated fault resolution, and dynamic network optimization. These solutions ensure that telecom operators can proactively manage service delivery, anticipate issues before they affect customers, and maintain superior service quality in increasingly competitive markets.

With the rise of multi-service networks supporting everything from mobile broadband to enterprise-grade solutions, telecom providers require integrated operational platforms to manage diverse infrastructure within a unified control system. The transition toward intelligent network operation centers powered by artificial intelligence and machine learning further amplifies this need. These technologies help detect anomalies, predict outages, and streamline maintenance activities, ultimately improving customer satisfaction and operational efficiency. Emerging markets are also embracing these solutions to support their growing digital infrastructure, reflecting a global shift toward smarter network management. In 2024, global mobile data traffic surpassed 130 exabytes per month, marking a 25% annual increase, fueled by streaming services, IoT devices, and cloud applications. This surge highlights the critical necessity for efficient telecom operations management to ensure consistent network performance and service quality under escalating data demands.

Key Market Challenges

Complexity of Managing Multi-Vendor and Multi-Technology Environments

The global telecommunications landscape is marked by a highly diversified ecosystem of vendors, technologies, and service platforms. Telecom operators often source network components, software systems, and operational tools from multiple vendors, each with distinct standards, protocols, and integration requirements. This results in fragmented operational environments that are difficult to harmonize under a unified telecom operations management framework. Managing interoperability across these diverse systems becomes a significant operational challenge, particularly as new technologies such as fifth-generation wireless technology, cloud computing, and Internet of Things solutions are layered onto existing legacy infrastructures. The lack of standardized integration protocols further complicates efforts to streamline network monitoring, fault management, and performance optimization, making the operational landscape both costly and technically cumbersome.

The continuous evolution of telecommunications technologies demands that operations management systems remain flexible and scalable to accommodate new innovations without disrupting existing services. Integrating emerging technologies-such as software-defined networking, virtualized network functions, and edge computing-into legacy operational environments increases the complexity of network orchestration and control. Telecom operators often face delays in deployment and higher operational costs due to the need for custom integration, extensive testing, and ongoing system maintenance. This challenge is particularly acute for multinational operators managing networks across different regulatory jurisdictions, technological ecosystems, and vendor landscapes. Overcoming this fragmentation requires significant investment in adaptable operations management platforms, yet such investments are often constrained by budgetary pressures and the risk of vendor lock-in, further inhibiting seamless operational management and service delivery.

Key Market Trends

Integration of Artificial Intelligence and Machine Learning in Telecom Operations Management

Artificial intelligence and machine learning are reshaping telecom operations management by enabling intelligent automation, predictive maintenance, and advanced analytics. Telecom operators are increasingly integrating these technologies into their operations management platforms to enhance real-time decision-making, optimize network performance, and reduce human intervention in routine tasks. Artificial intelligence-driven analytics help operators identify patterns in vast datasets, predict potential network failures, and recommend proactive measures to prevent service disruptions. This shift toward intelligent automation significantly improves operational efficiency, accelerates problem resolution, and enhances the overall quality of service delivered to end-users.

Machine learning algorithms are enabling dynamic network optimization by continuously analyzing network traffic, user behavior, and performance metrics. This allows telecom operators to automatically adjust configurations, allocate resources effectively, and fine-tune service delivery in real time. The integration of artificial intelligence and machine learning not only reduces operational costs but also empowers telecom providers to offer personalized services and maintain a competitive edge in the market. As artificial intelligence technologies mature, their role within telecom operations management is expected to become even more critical, driving a fundamental shift in how telecom networks are monitored, maintained, and optimized.

Key Market Players

• IBM Corporation
• Cisco Systems, Inc.
• Huawei Technologies Co., Ltd.
• Oracle Corporation
• Nokia Corporation
• Amdocs Limited
• Accenture plc
• NEC Corporation

Report Scope:

In this report, the Global Telecom Operations Management Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Telecom Operations Management Market, By Solution Type:

• Network Management
• Service Management
• Security Management
• Cloud Management
• Others

Telecom Operations Management Market, By Service Type:

• Managed Services
• Professional Services
• Others

Telecom Operations Management Market, By Vertical:

• Telecommunications
• IT & ITES
• BFSI
• Healthcare
• Manufacturing
• Retail
• Government & Public Sector
• Others

Telecom Operations Management Market, By Region:

• North America
  • United States
  • Canada
  • Mexico
• Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • South Africa
• South America
  • Brazil
  • Colombia
  • Argentina

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Telecom Operations Management Market.

Available Customizations:

Global Telecom Operations Management Market report with the given market data, Tech Sci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

• 1.1. Market Definition
• 1.2. Scope of the Market
  • 1.2.1. Markets Covered
  • 1.2.2. Years Considered for Study
  • 1.2.3. Key Market Segmentations

2. Research Methodology

• 2.1. Objective of the Study
• 2.2. Baseline Methodology
• 2.3. Key Industry Partners
• 2.4. Major Association and Secondary Sources
• 2.5. Forecasting Methodology
• 2.6. Data Triangulation & Validation
• 2.7. Assumptions and Limitations

3. Executive Summary

• 3.1. Overview of the Market
• 3.2. Overview of Key Market Segmentations
• 3.3. Overview of Key Market Players
• 3.4. Overview of Key Regions/Countries
• 3.5. Overview of Market Drivers, Challenges, and Trends

4. Voice of Customer

5. Global Telecom Operations Management Market Outlook

• 5.1. Market Size & Forecast
  • 5.1.1. By Value
• 5.2. Market Share & Forecast
  • 5.2.1. By Solution Type (Network Management, Service Management, Security Management, Cloud Management, Others)
  • 5.2.2. By Service Type (Managed Services, Professional Services, Others)
  • 5.2.3. By Vertical (Telecommunications, IT & ITES, BFSI, Healthcare, Manufacturing, Retail, Government & Public Sector, Others)
  • 5.2.4. By Region (North America, Europe, South America, Middle East & Africa, Asia Pacific)
• 5.3. By Company (2024)
• 5.4. Market Map

6. North America Telecom Operations Management Market Outlook

• 6.1. Market Size & Forecast
  • 6.1.1. By Value
• 6.2. Market Share & Forecast
  • 6.2.1. By Solution Type
  • 6.2.2. By Service Type
  • 6.2.3. By Vertical
  • 6.2.4. By Country
• 6.3. North America: Country Analysis
  • 6.3.1. United States Telecom Operations Management Market Outlook
    • 6.3.1.1. Market Size & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share & Forecast
      • 6.3.1.2.1. By Solution Type
      • 6.3.1.2.2. By Service Type
      • 6.3.1.2.3. By Vertical
  • 6.3.2. Canada Telecom Operations Management Market Outlook
    • 6.3.2.1. Market Size & Forecast
      • 6.3.2.1.1. By Value
    • 6.3.2.2. Market Share & Forecast
      • 6.3.2.2.1. By Solution Type
      • 6.3.2.2.2. By Service Type
      • 6.3.2.2.3. By Vertical
  • 6.3.3. Mexico Telecom Operations Management Market Outlook
    • 6.3.3.1. Market Size & Forecast
      • 6.3.3.1.1. By Value
    • 6.3.3.2. Market Share & Forecast
      • 6.3.3.2.1. By Solution Type
      • 6.3.3.2.2. By Service Type
      • 6.3.3.2.3. By Vertical

7. Europe Telecom Operations Management Market Outlook

• 7.1. Market Size & Forecast
  • 7.1.1. By Value
• 7.2. Market Share & Forecast
  • 7.2.1. By Solution Type
  • 7.2.2. By Service Type
  • 7.2.3. By Vertical
  • 7.2.4. By Country
• 7.3. Europe: Country Analysis
  • 7.3.1. Germany Telecom Operations Management Market Outlook
    • 7.3.1.1. Market Size & Forecast
      • 7.3.1.1.1. By Value
    • 7.3.1.2. Market Share & Forecast
      • 7.3.1.2.1. By Solution Type
      • 7.3.1.2.2. By Service Type
      • 7.3.1.2.3. By Vertical
  • 7.3.2. France Telecom Operations Management Market Outlook
    • 7.3.2.1. Market Size & Forecast
      • 7.3.2.1.1. By Value
    • 7.3.2.2. Market Share & Forecast
      • 7.3.2.2.1. By Solution Type
      • 7.3.2.2.2. By Service Type
      • 7.3.2.2.3. By Vertical
  • 7.3.3. United Kingdom Telecom Operations Management Market Outlook
    • 7.3.3.1. Market Size & Forecast
      • 7.3.3.1.1. By Value
    • 7.3.3.2. Market Share & Forecast
      • 7.3.3.2.1. By Solution Type
      • 7.3.3.2.2. By Service Type
      • 7.3.3.2.3. By Vertical
  • 7.3.4. Italy Telecom Operations Management Market Outlook
    • 7.3.4.1. Market Size & Forecast
      • 7.3.4.1.1. By Value
    • 7.3.4.2. Market Share & Forecast
      • 7.3.4.2.1. By Solution Type
      • 7.3.4.2.2. By Service Type
      • 7.3.4.2.3. By Vertical
  • 7.3.5. Spain Telecom Operations Management Market Outlook
    • 7.3.5.1. Market Size & Forecast
      • 7.3.5.1.1. By Value
    • 7.3.5.2. Market Share & Forecast
      • 7.3.5.2.1. By Solution Type
      • 7.3.5.2.2. By Service Type
      • 7.3.5.2.3. By Vertical

8. Asia Pacific Telecom Operations Management Market Outlook

• 8.1. Market Size & Forecast
  • 8.1.1. By Value
• 8.2. Market Share & Forecast
  • 8.2.1. By Solution Type
  • 8.2.2. By Service Type
  • 8.2.3. By Vertical
  • 8.2.4. By Country
• 8.3. Asia Pacific: Country Analysis
  • 8.3.1. China Telecom Operations Management Market Outlook
    • 8.3.1.1. Market Size & Forecast
      • 8.3.1.1.1. By Value
    • 8.3.1.2. Market Share & Forecast
      • 8.3.1.2.1. By Solution Type
      • 8.3.1.2.2. By Service Type
      • 8.3.1.2.3. By Vertical
  • 8.3.2. India Telecom Operations Management Market Outlook
    • 8.3.2.1. Market Size & Forecast
      • 8.3.2.1.1. By Value
    • 8.3.2.2. Market Share & Forecast
      • 8.3.2.2.1. By Solution Type
      • 8.3.2.2.2. By Service Type
      • 8.3.2.2.3. By Vertical
  • 8.3.3. Japan Telecom Operations Management Market Outlook
    • 8.3.3.1. Market Size & Forecast
      • 8.3.3.1.1. By Value
    • 8.3.3.2. Market Share & Forecast
      • 8.3.3.2.1. By Solution Type
      • 8.3.3.2.2. By Service Type
      • 8.3.3.2.3. By Vertical
  • 8.3.4. South Korea Telecom Operations Management Market Outlook
    • 8.3.4.1. Market Size & Forecast
      • 8.3.4.1.1. By Value
    • 8.3.4.2. Market Share & Forecast
      • 8.3.4.2.1. By Solution Type
      • 8.3.4.2.2. By Service Type
      • 8.3.4.2.3. By Vertical
  • 8.3.5. Australia Telecom Operations Management Market Outlook
    • 8.3.5.1. Market Size & Forecast
      • 8.3.5.1.1. By Value
    • 8.3.5.2. Market Share & Forecast
      • 8.3.5.2.1. By Solution Type
      • 8.3.5.2.2. By Service Type
      • 8.3.5.2.3. By Vertical

9. Middle East & Africa Telecom Operations Management Market Outlook

• 9.1. Market Size & Forecast
  • 9.1.1. By Value
• 9.2. Market Share & Forecast
  • 9.2.1. By Solution Type
  • 9.2.2. By Service Type
  • 9.2.3. By Vertical
  • 9.2.4. By Country
• 9.3. Middle East & Africa: Country Analysis
  • 9.3.1. Saudi Arabia Telecom Operations Management Market Outlook
    • 9.3.1.1. Market Size & Forecast
      • 9.3.1.1.1. By Value
    • 9.3.1.2. Market Share & Forecast
      • 9.3.1.2.1. By Solution Type
      • 9.3.1.2.2. By Service Type
      • 9.3.1.2.3. By Vertical
  • 9.3.2. UAE Telecom Operations Management Market Outlook
    • 9.3.2.1. Market Size & Forecast
      • 9.3.2.1.1. By Value
    • 9.3.2.2. Market Share & Forecast
      • 9.3.2.2.1. By Solution Type
      • 9.3.2.2.2. By Service Type
      • 9.3.2.2.3. By Vertical
  • 9.3.3. South Africa Telecom Operations Management Market Outlook
    • 9.3.3.1. Market Size & Forecast
      • 9.3.3.1.1. By Value
    • 9.3.3.2. Market Share & Forecast
      • 9.3.3.2.1. By Solution Type
      • 9.3.3.2.2. By Service Type
      • 9.3.3.2.3. By Vertical

10. South America Telecom Operations Management Market Outlook

• 10.1. Market Size & Forecast
  • 10.1.1. By Value
• 10.2. Market Share & Forecast
  • 10.2.1. By Solution Type
  • 10.2.2. By Service Type
  • 10.2.3. By Vertical
  • 10.2.4. By Country
• 10.3. South America: Country Analysis
  • 10.3.1. Brazil Telecom Operations Management Market Outlook
    • 10.3.1.1. Market Size & Forecast
      • 10.3.1.1.1. By Value
    • 10.3.1.2. Market Share & Forecast
      • 10.3.1.2.1. By Solution Type
      • 10.3.1.2.2. By Service Type
      • 10.3.1.2.3. By Vertical
  • 10.3.2. Colombia Telecom Operations Management Market Outlook
    • 10.3.2.1. Market Size & Forecast
      • 10.3.2.1.1. By Value
    • 10.3.2.2. Market Share & Forecast
      • 10.3.2.2.1. By Solution Type
      • 10.3.2.2.2. By Service Type
      • 10.3.2.2.3. By Vertical
  • 10.3.3. Argentina Telecom Operations Management Market Outlook
    • 10.3.3.1. Market Size & Forecast
      • 10.3.3.1.1. By Value
    • 10.3.3.2. Market Share & Forecast
      • 10.3.3.2.1. By Solution Type
      • 10.3.3.2.2. By Service Type
      • 10.3.3.2.3. By Vertical

11. Market Dynamics

• 11.1. Drivers
• 11.2. Challenges

12. Market Trends and Developments

• 12.1. Merger & Acquisition (If Any)
• 12.2. Product Launches (If Any)
• 12.3. Recent Developments

13. Company Profiles

• 13.1. IBM Corporation
  • 13.1.1. Business Overview
  • 13.1.2. Key Revenue and Financials
  • 13.1.3. Recent Developments
  • 13.1.4. Key Personnel
  • 13.1.5. Key Product/Services Offered
• 13.2. Cisco Systems, Inc.
• 13.3. Huawei Technologies Co., Ltd.
• 13.4. Oracle Corporation
• 13.5. Nokia Corporation
• 13.6. Amdocs Limited
• 13.7. Accenture plc
• 13.8. NEC Corporation

14. Strategic Recommendations

15. About Us & Disclaimer