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市场调查报告书
商品编码
1914667
託管列印服务市场 - 全球产业规模、份额、趋势、机会和预测:按部署模式、类型、组织规模、通路类型、最终用户产业、地区和竞争格局预测,2021-2031 年Managed Print Service, Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Deployment Mode, By Type, By Organization Size, By Channel Type, By End User Industry, By Region & Competition, 2021-2031F |
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全球託管列印服务 (MPS) 市场预计将从 2025 年的 473.1 亿美元成长到 2031 年的 847.8 亿美元,复合年增长率达到 10.21%。
该市场代表企业对其纸本库和文件工作流程的外部管理,旨在最大限度地提高生产力、提升效率并降低营运成本。推动这一市场成长的关键因素包括数位转型的迫切性、支持分散式混合办公模式的需求,以及企业为最大限度减少纸张废弃物和能源消耗而提出的严格永续性要求。这些因素促使企业采用集中式列印管理解决方案,以便对其整个文件基础架构进行详细的可视性和控制。
| 市场概览 | |
|---|---|
| 预测期 | 2027-2031 |
| 市场规模:2025年 | 473.1亿美元 |
| 市场规模:2031年 | 847.8亿美元 |
| 复合年增长率:2026-2031年 | 10.21% |
| 成长最快的细分市场 | 云 |
| 最大的市场 | 亚太地区 |
市场扩张的主要障碍之一是针对连网列印设备的网路安全威胁日益复杂,这使得这些设备成为物联网终端,极易遭受资料外洩。这些安全风险通常迫使供应商实施严格的身份验证和监控通讯协定,从而增加了部署难度。根据商业机器和资讯系统工业协会 (JBMIA) 预测,2024 年第一季影印机和多功能印表机的出货量将达到 851,602 台,这凸显了在管理列印服务 (MPS) 合约中,对硬体进行强大且安全的管理的需求将持续增长。
全球託管列印服务 (MPS) 市场正经历根本性的重塑,这主要得益于企业加速向云端和混合列印基础设施的转型。这种转型源自于企业在支援分散式办公室的同时,努力降低本地部署成本。企业正越来越多地采用云端原生列印管理解决方案,实现随时随地安全列印,几乎无需复杂的 VPN 和维护成本高的本地伺服器。这种转变提高了营运柔软性,并提升了整合数位工作流程服务提供者的收入。例如,根据理光集团于 2024 年 10 月发布的《2024 年综合报告》,理光办公服务部门的经常性收入预计将达到 3975 亿日元,同比增长 14%,凸显了从传统硬体模式向灵活的云端中心架构的快速转变。
第二个关键驱动因素是企业日益重视资料安全性和合规性,迫使其利用管理列印服务 (MPS) 来强化易受攻击的列印终端,抵御进阶网路威胁。随着连网印表机成为常见的攻击途径,供应商在其合约中强制要求采用严格的零信任架构和自动威胁侦测,以降低自身责任风险。惠普公司于 2024 年 5 月发布的《HP Wolf 安全威胁洞察报告 2024 年第一季》凸显了这一重要性的迫切性。该报告发现,11% 的已识别恶意软体威胁是透过 PDF 文件传播的,因此强大的内容分析至关重要。在此背景下,由 MPS主导的大规模硬体市场得以维持。佳能印刷部门预计 2024 年净销售额将达到 2.5227 兆日元,这证实了庞大的基础设施需要专业管理。
全球託管列印服务 (MPS) 市场的扩张面临许多挑战,其中最主要的原因是针对连网列印设备的网路安全威胁日益复杂。随着多功能印表机向先进的物联网 (IoT) 终端演进,它们也越来越容易成为恶意攻击者入侵企业网路的潜在入口。漏洞的增加迫使企业对 MPS 提供者进行严格的安全审查,导致销售週期显着延长,合约执行也随之延迟。提供者必须展现出强大的防御能力,以抵御韧体入侵和资料洩露,这项需求已超越了传统的效率优势,令那些规避风险的企业犹豫不决。
近期产业数据印证了这项担忧,凸显了互联基础设施面临的威胁之严重性。根据电脑产业协会 (CompTIA) 发布的《2024 年网路安全状况报告》,31% 的企业认为基于物联网的攻击和韧体破解是威胁其安全态势的主要领域。这项数据强化了人们对网路连接印表机等设备的具体担忧,迫使企业优先考虑风险缓解而非託管列印解决方案的成本节约效益,从而直接阻碍了市场成长。因此,由于潜在客户在将第三方託管设备整合到其生态系统之前要求获得全面的安全保障,市场成长举步维艰。
将人工智慧 (AI) 整合到预测性车队分析中,正在革新全球管理维护服务 (MPS) 市场,将维护模式从被动式转变为主动式。供应商正在部署 AI 驱动的演算法,以即时监控设备健康状况,在组件故障影响营运之前进行预测,并自动触发维修工作流程。这项技术进步显着减少了设备停机时间和与现场服务介入相关的营运成本,从而提升了管理合约的整体价值。根据施乐公司于 2024 年 9 月发布的《2024 年全球企业社会责任 (CSR) 报告》,该公司利用 AI 驱动的远端支援和预测分析,在 2023 年避免了 93,400 次现场技术人员访问,直接优化了车队的运作和效率。
同时,永续性和绿色列印方式的兴起正在重塑服务等级协定 (SLA)。企业要求其列印基础设施遵循循环经济原则,而管理列印服务 (MPS) 供应商则优先采用翻新硬体、节能设备和闭合迴路回收计划,以配合客户的脱碳目标。这一趋势不仅限于简单的节能,还涵盖了全面的生命週期管理以及在设备製造中大量整合消费后回收材料 (PCR)。根据惠普公司于 2024 年 8 月发布的《2024 年永续发展影响报告》,该公司在 2023 年在其产品中使用了 34,400 公吨消费后塑胶。这表明,供应商正在大力采用永续材料,以满足不断变化的市场需求。
The Global Managed Print Service (MPS) Market is projected to expand from USD 47.31 Billion in 2025 to USD 84.78 Billion by 2031, achieving a CAGR of 10.21%. This market involves the external administration of an organization's hardcopy device fleet and document workflows, designed to maximize output, enhance efficiency, and lower operational expenses. Key drivers supporting this growth include the urgent need for digital transformation, the necessity to support distributed hybrid workforces, and strict corporate sustainability mandates focused on minimizing paper waste and energy use. These factors compel enterprises to implement centralized print management solutions that provide detailed visibility and control over their entire document infrastructure.
| Market Overview | |
|---|---|
| Forecast Period | 2027-2031 |
| Market Size 2025 | USD 47.31 Billion |
| Market Size 2031 | USD 84.78 Billion |
| CAGR 2026-2031 | 10.21% |
| Fastest Growing Segment | Cloud |
| Largest Market | Asia Pacific |
One significant obstacle hindering market expansion is the rising complexity of cybersecurity threats aimed at network-connected print devices, which have become vulnerable IoT endpoints for potential data breaches. These security risks oblige providers to enforce strict authentication and monitoring protocols, often complicating deployment processes. According to the Japan Business Machine and Information System Industries Association (JBMIA), copier and multifunction device shipments reached 851,602 units in the first quarter of 2024, highlighting the massive and continuous influx of hardware that requires robust, secure management within MPS contracts.
Market Driver
The Global Managed Print Service (MPS) Market is being fundamentally reshaped by an accelerating shift toward cloud-based and hybrid print infrastructures, as organizations seek to support distributed workforces while minimizing on-premises costs. Enterprises are increasingly embracing cloud-native print management solutions that enable secure printing from any location, effectively removing the need for complex VPNs and high-maintenance local servers. This transition improves operational flexibility and boosts revenue for providers offering integrated digital workflow services. For instance, the 'Ricoh Group Integrated Report 2024' from October 2024 noted that recurring revenues for Ricoh's Office Services segment rose by 14% year-on-year to 397.5 billion yen, underscoring the rapid pace at which businesses are replacing legacy hardware models with flexible, cloud-centric architectures.
A second critical driver is the heightened focus on data security and regulatory compliance, which pushes organizations to leverage MPS to fortify vulnerable print endpoints against sophisticated cyber threats. As network-connected printers become common entry points for attacks, providers are mandating rigorous zero-trust architectures and automated threat detection within contracts to mitigate liability. The urgency of this imperative is highlighted by HP's 'HP Wolf Security Threat Insights Report Q1 2024' from May 2024, which found that 11% of identified malware threats were delivered via PDF documents, requiring robust content analysis. This environment sustains the large-scale hardware market governed by MPS, evidenced by Canon's Printing Business Unit generating net sales of 2,522.7 billion yen in 2024, affirming the massive infrastructure base necessitating professional management.
Market Challenge
The expansion of the Global Managed Print Service (MPS) Market faces a significant barrier due to the complexity of cybersecurity threats targeting network-connected print devices. As multifunction printers evolve into sophisticated Internet of Things (IoT) endpoints, they increasingly serve as potential entry points for malicious actors to infiltrate corporate networks. This escalated vulnerability compels organizations to subject MPS providers to rigorous security scrutiny, significantly prolonging sales cycles and delaying contract implementation. The necessity for providers to demonstrate impenetrable defenses against firmware breaches and data exfiltration often overrides traditional efficiency arguments, causing hesitation among risk-averse enterprises.
This apprehension is supported by recent industry data highlighting the severity of the threat landscape surrounding connected infrastructure. According to the Computing Technology Industry Association (CompTIA) in its 'State of Cybersecurity 2024' report, 31% of organizations identified IoT-based attacks and firmware hacking as key threat areas challenging their security posture. This statistic validates the specific anxiety regarding devices like networked printers, directly impeding market growth by forcing businesses to prioritize risk mitigation over the cost-saving benefits of managed print solutions. Consequently, the market struggles to accelerate as potential clients pause to demand exhaustive security guarantees before integrating third-party managed devices into their ecosystems.
Market Trends
The integration of artificial intelligence (AI) for predictive fleet analytics is revolutionizing the Global Managed Print Service (MPS) Market by shifting maintenance models from reactive to proactive. Providers are deploying AI-driven algorithms to monitor device health in real-time, forecasting component failures before they disrupt operations and automatically triggering remediation workflows. This technological advancement significantly reduces device downtime and operational costs associated with physical service interventions, enhancing the overall value of managed contracts. According to Xerox's '2024 Global Corporate Social Responsibility (CSR) Report' from September 2024, the use of AI-driven remote support and predictive analytics enabled the company to avoid 93,400 engineer site visits in 2023, directly optimizing fleet uptime and efficiency.
Simultaneously, the proliferation of sustainability-centric green printing practices is reshaping service level agreements as enterprises demand circular economy principles within their print infrastructure. MPS providers are increasingly prioritizing the deployment of remanufactured hardware, energy-efficient devices, and closed-loop recycling programs to align with client decarbonization goals. This trend extends beyond simple energy savings to include comprehensive lifecycle management and the mass integration of post-consumer recycled (PCR) materials into device manufacturing. As reported in HP's '2024 Sustainable Impact Report' in August 2024, the organization incorporated 34,400 tonnes of post-consumer recycled plastic into its products in 2023, illustrating the scale at which vendors are embedding sustainable materials to meet evolving market expectations.
Report Scope
In this report, the Global Managed Print Service (MPS) Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Company Profiles: Detailed analysis of the major companies present in the Global Managed Print Service (MPS) Market.
Global Managed Print Service (MPS) Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report: