![]() |
市场调查报告书
商品编码
1951235
语音生物识别市场 - 全球产业规模、份额、趋势、机会及预测(按类型、部署模式、产业垂直领域、应用、地区和竞争格局划分,2021-2031年)Voice Biometrics Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Type, By Deployment Model, By Industry Vertical, By Application, By Region & Competition, 2021-2031F |
||||||
全球语音生物识别市场预计将从 2025 年的 35.8 亿美元大幅成长至 2031 年的 86.7 亿美元,复合年增长率为 15.88%。
这项透过分析节奏、音调和音色等独特语音特征来验证身份的技术,主要受安全远端银行服务和在保持用户便利性的同时降低诈欺需求的推动。金融机构和通讯业者正积极采用这项技术,以取代传统的知识为基础的安全问题,从而简化身分验证流程。註册舞弊审查师协会 (ACFE) 的一项调查也支持了这一趋势,该调查预测,到 2024 年,40% 的机构会将包括语音特征在内的生物生物识别纳入其防欺诈策略,这标誌着安全防护正朝着使用生理特征的方向发展。
| 市场概览 | |
|---|---|
| 预测期 | 2027-2031 |
| 市场规模:2025年 | 35.8亿美元 |
| 市场规模:2031年 | 86.7亿美元 |
| 复合年增长率:2026-2031年 | 15.88% |
| 成长最快的细分市场 | 说话者验证 |
| 最大的市场 | 北美洲 |
儘管取得了这些进展,但该行业仍面临着一项重大挑战:合成媒体的日益复杂化。生成式人工智慧的兴起使得创建逼真的音讯深度造假造成可能,这些伪造内容可以绕过标准的身份验证方法,从而威胁到人们对这项技术的信任。这种漏洞需要不断改进活体检测通讯协定,而这又需要投入高成本,这为高安全领域的市场应用带来了重大障碍。
金融诈骗和身分盗窃的猖獗是推动全球语音生物识别普及的主要因素。随着恶意行为者越来越多地绕过传统的安全屏障,例如基于知识的答案和静态密码,各组织机构正转向语音特征,将其作为一种更安全、更防篡改的身份验证方法。鑑于日益增长的金融风险,这种转变至关重要。根据美国联邦贸易委员会 (FTC) 消费者哨兵网路资料辑2024 年 2 月发布的报告,2023 年消费者诈骗损失将超过 100 亿美元,凸显了加强防御的必要性。语音生物识别利用独特的生物特征标记来应对这项挑战,这些标记比字母数位凭证更难复製,从而有效地加强了网路基地台防御,防止未授权存取的存取。
同时,市场格局正因对便利、非接触式身分验证日益增长的需求而重塑,尤其是在客户服务领域。现代消费者追求无缝互动,他们抛弃了耗时的安全问题和PIN码验证流程,转而选择语音验证,后者可在自然对话中即时确认身分。 Experian于2024年8月发布的《2024年美国身分诈骗报告》显示,81%的消费者对提供便利准确身分验证服务的公司表示更信任。即使威胁不断演变,这种偏好仍在推动投资。 Pindrop于2024年5月发布的《2024年语音智慧与安全报告》指出,过去两年客服中心诈欺案件增加了60%,凸显了生物识别的必要性,它既便捷又安全。
全球语音生物识别市场面临的一项关键挑战是生成式人工智慧的快速发展,这项技术催生了被称为「深度造假)的高精度合成语音媒体。这项技术进步直接威胁到语音生物识别的核心提案,使其作为独立身分验证方法的可靠性受到质疑。随着这些人工智慧工具能够更精确地复製语音特征,并使其更容易被恶意行为者利用,原本考虑采用语音身份验证的组织机构由于担心高超的冒名顶替风险而犹豫不决,导致采用延迟和销售週期延长。
这种漏洞对企业领域的影响尤其显着。身分定义安全联盟 (IDSA) 发布的《2025 年报告》显示,20% 的受访企业曾遭受利用人工智慧身分的攻击。人工智慧驱动的诈骗行为日益猖獗,迫使供应商投入大量资源开发先进的活体侦测系统,而非扩展其核心功能;同时,潜在客户也面临更高的成本,以确保拥有足够的防御机制。因此,对深度造假入侵的担忧正在造成摩擦,并减缓医疗保健和金融等敏感行业的市场接受度。
为了抵御生成式人工智慧的威胁,供应商正积极开发能够区分合成语音和真人语音的活体侦测技术。这项创新至关重要,因为攻击者越来越多地利用语音克隆来绕过传统的安全措施,从而引发了一场区分真人语音和演算法复製语音的技术竞赛。 Pindrop 于 2025 年 6 月发布的《语音智慧与安全报告》印证了这一趋势的迫切性。该报告指出,2024 年深度造假活动将年增 680%,凸显了市场对强大的防冒用能力以维护语音认证系统完整性的迫切需求。
语音生物识别正日益成为多模态安全框架中的关键组成部分,而非独立解决方案。这种策略整合使得语音认证能够与行为分析和脸部辨识协同工作,从而增强多因素认证 (MFA) 并解决单模态系统中存在的安全漏洞。这项转变的驱动力在于诈骗的日益复杂化。根据 Sumsub 于 2025 年 11 月发布的《2025-2026 年身分诈骗报告》,到 2025 年,多阶段诈骗攻击将占所有身分诈骗案件的 28%,迫使各组织采用整合式多层身分模型,以全面抵御高阶威胁。
The Global Voice Biometrics Market is projected to expand significantly, rising from USD 3.58 Billion in 2025 to USD 8.67 Billion by 2031 at a CAGR of 15.88%. This technology authenticates identity by analyzing distinct vocal traits like cadence, pitch, and tone, and is largely propelled by the need for secure remote banking and fraud reduction that preserves user convenience. Financial institutions and telecommunications providers are actively adopting these systems to replace traditional knowledge-based security questions, thereby streamlining the verification process. This trend is corroborated by the Association of Certified Fraud Examiners, which noted in 2024 that 40% of organizations incorporated physical biometrics, including vocal features, into their anti-fraud strategies, signaling a shift toward physiological markers for robust security.
| Market Overview | |
|---|---|
| Forecast Period | 2027-2031 |
| Market Size 2025 | USD 3.58 Billion |
| Market Size 2031 | USD 8.67 Billion |
| CAGR 2026-2031 | 15.88% |
| Fastest Growing Segment | Speaker Verification |
| Largest Market | North America |
Despite these advancements, the industry confronts a significant obstacle regarding the increasing sophistication of synthetic media. The rise of generative artificial intelligence has facilitated the production of realistic voice deepfakes that can circumvent standard authentication methods, thereby undermining trust in the technology. This vulnerability necessitates continuous, expensive improvements to liveness detection protocols and poses a major barrier that could hinder wider market adoption in high-security sectors.
Market Driver
The rising frequency of financial fraud and identity theft serves as a major catalyst for the global adoption of voice biometrics. As malicious actors increasingly evade traditional security barriers such as knowledge-based answers and static passwords, organizations are turning to vocal characteristics as a more secure, immutable verification method. This transition is vital given the escalating financial damages; the Federal Trade Commission's Consumer Sentinel Network Data Book 2023 reported in February 2024 that consumers lost over $10 billion to fraud in 2023, highlighting the critical need for stronger defenses. Voice biometrics addresses this by utilizing unique biological markers that are far more difficult to duplicate than alphanumeric credentials, effectively hardening access points against unauthorized entry.
Simultaneously, the market is being reshaped by a growing demand for frictionless and contactless authentication, especially within customer service operations. Modern consumers demand seamless interactions and reject the time-consuming processes associated with security questions and PINs, favoring voice authentication that verifies identity instantly during natural conversation. According to the 2024 U.S. Identity and Fraud Report by Experian in August 2024, 81% of consumers express greater trust in businesses that provide easy and accurate identification. This preference drives investment even amidst evolving threats, as Pindrop's 2024 Voice Intelligence and Security Report from May 2024 notes a 60% increase in contact center fraud over the last two years, emphasizing the need for biometrics to provide both convenience and advanced security.
Market Challenge
The principal challenge obstructing the Global Voice Biometrics Market is the swift advancement of generative artificial intelligence, which enables the creation of high-fidelity synthetic voice media known as deepfakes. This technological progression directly threatens the core value proposition of voice biometrics by casting doubt on the reliability of voice prints as a standalone authentication method. As these AI tools become more capable of precisely cloning vocal attributes and more accessible to bad actors, organizations that were previously ready to implement voice verification are now hesitating due to the risks of sophisticated spoofing, resulting in delayed implementations and extended sales cycles.
The ramifications of this vulnerability are substantial within the enterprise sector, as evidenced by the Identity Defined Security Alliance's 2025 report, which found that 20% of surveyed businesses were targeted by attacks using AI-based identities. This prevalence of AI-driven fraud forces vendors to divert significant resources toward developing advanced liveness detection systems rather than expanding core functionalities, while prospective buyers encounter higher costs to ensure adequate defense mechanisms. Consequently, the apprehension surrounding deepfake intrusions creates friction that decelerates broader market adoption in sensitive industries such as healthcare and finance.
Market Trends
To enable defense against generative AI threats, vendors are aggressively creating liveness detection technologies designed to differentiate between synthetic voices and live human speech. This innovation is essential as attackers increasingly utilize cloned audio to circumvent traditional security measures, necessitating a technological arms race to separate organic speech from algorithmic replications. The urgency of this trend is underscored by Pindrop's June 2025 Voice Intelligence + Security Report, which recorded a 680% year-over-year increase in deepfake activity in 2024, highlighting the critical market requirement for robust anti-spoofing capabilities to maintain the integrity of voice verification systems.
Voice biometrics is increasingly being implemented as a crucial component within multimodal security frameworks rather than as a standalone solution. This strategic convergence sees vocal verification operating alongside behavioral analysis or facial recognition to bolster Multi-Factor Authentication (MFA) and address security vulnerabilities found in single-modality systems. This shift is driven by the rising complexity of fraud; according to Sumsub's Identity Fraud Report 2025-2026 released in November 2025, the proportion of multi-step fraud attacks increased to 28% of all identity fraud cases in 2025, compelling organizations to adopt unified, layered identity models for comprehensive protection against sophisticated threats.
Report Scope
In this report, the Global Voice Biometrics Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Company Profiles: Detailed analysis of the major companies present in the Global Voice Biometrics Market.
Global Voice Biometrics Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report: