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市场调查报告书
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1971025

IP电话市场－全球产业规模、份额、趋势、机会、预测：按组件、类型、最终用户、地区和竞争对手划分，2021-2031年

IP Phones Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Component (Software, Hardware), By Type (Wired, DECT, Wi-Fi), By End User (Corporate Consumers, Individual Consumers), By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 185 Pages | 商品交期: 2-3个工作天内

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简介目录

全球 IP 电话市场预计将从 2025 年的 41.5 亿美元成长到 2031 年的 59.4 亿美元，复合年增长率为 6.16%。

IP电话是一种利用网际网路通讯协定进行语音和影像传输的先进通讯工具，它正在有效地取代传统的公共交换电话网路（PSTN）基础设施。推动其成长的主要因素是企业向整合通讯即服务（UCaaS）平台的广泛迁移，与传统系统相比，这些平台具有更优异的扩充性和成本效益。此外，市场对适用于混合办公环境的高度适应性通讯终端的需求也在持续增长，美国联邦通讯委员会（FCC）的数据也印证了这一趋势，该委员会预测到2024年，美国将有6500万份互联的VoIP合约。

市场概览
预测期 2027-2031
市场规模：2025年 41.5亿美元
市场规模：2031年 59.4亿美元
复合年增长率：2026-2031年 6.16%
成长最快的细分市场 硬体
最大的市场 北美洲

儘管取得了这些积极进展，但在网路安全和基础设施可靠性方面，市场扩张仍面临许多重大障碍。由于这些设备严重依赖网路连接，因此极易受到窃听和拒绝服务攻击等网路风险的影响。这种脆弱性要求实施强大的加密和网路防御通讯协定，这不仅使部署过程复杂化，还可能阻碍资料隐私至关重要的监管行业的采用。

市场驱动因素

通讯业正经历着从传统模拟系统向 VoIP 基础设施的快速转型，这推动了对基于 IP 的硬体的需求。随着传统铜缆网路的劣化，企业被迫升级到数位替代方案，以确保业务连续性并利用公共交换电话网路 (PSTN) 线路无法提供的先进功能。传统基础设施可靠性的下降进一步凸显了这项需求。例如，英国通讯管理局 (Ofcom) 于 2024 年 12 月发布的《互联国家 2024》报告指出，PSTN 上报告的容错事件数量同比增长了 45%，这加速了类比线路的退役，并增加了对 IP 电话作为关键替代方案的需求。

同时，企业转型为基于云端的通讯生态系统正成为市场成长的主要驱动力。现代IP电话正日益被设计为整合通讯与协作（UC&C）平台的关键终端，透过无缝应用整合实现混合办公模式。这一发展动能也体现在主要云端服务供应商的财务表现。例如，RingCentral在2024年11月宣布其订阅收入已达5.83亿美元，年增10%，显示企业对云端语音通信的投入强劲。此外，根据国际电信联盟（ITU）的估计，到2024年，全球将有55亿人使用互联网，证实了IP电话广泛应用所需的高速宽频将在全球普及。

市场挑战

全球IP电话市场面临许多挑战，其中网路安全漏洞持续存在，基础设施可靠性也令人担忧。由于IP电话本质上依赖互联网连接，因此系统仍然容易受到窃听、拒绝服务攻击和服务中断等网路威胁。这些风险构成了IP电话普及应用的主要障碍，尤其是在金融、医疗保健和政府等监管严格的行业，因为这些行业对资料隐私和业务连续性要求极高。因此，这些产业的组织往往因为担心安全漏洞和网路中断可能造成的财务和声誉损失，而对从旧有系统迁移到基于IP的解决方案犹豫不决。

因此，对严格且往往高成本的防御机制的需求，使得部署过程变得复杂，削弱了IP电话通常具有的成本效益优势。近期产业数据也印证了这种不稳定性加剧的趋势。欧盟网路安全局（ENISA）在2025年的报告中指出，2024年该产业共发生188起重大通讯安全事件，较去年同期成长20.5%。这些数据凸显了阻碍市场广泛采用和减缓整体成长动能的风险日益增加。

市场趋势

与主流整合通讯服务 (UCaaS) 平台的原生相容性正成为硬体选择的决定性因素，并从根本上改变产品开发策略。製造商正逐渐放弃通用的基于 SIP 的设备，转而专注于生产经过特定生态系统（例如 Microsoft Teams 和 Zoom）认证的终端设备，以确保无缝互通性。这一趋势源自于企业对桌面用户端和实体硬体之间功能相容性的需求，这要求设备支援同步状态、集中式目录管理和一键式会议存取等进阶功能。 AudioCode 在 2024 年 11 月发布的报告也印证了这种对专用基础设施日益增长的需求：其 Live Teams 业务收入同比增长 21%，证实了市场正向与 Microsoft 环境集成的专用语音解决方案转变。

同时，支援视讯功能的桌面终端的兴起，正将传统的桌面电话转变为多模态通讯中心。为了确保在混合办公模式下公平的会议体验，企业正在部署配备高清摄影机和触控萤幕的桌面终端，从而实现无需依赖个人电脑的面对面互动。这种转变提高了可靠性和使用者体验，因为无论是在办公室还是远距办公的员工，都可以透过独立的硬体设备保持视讯互动，从而减轻笔记型电脑的处理负担。惠普公司在截至2024年11月的财年财报电话会议上，充分展现了这项转变的财务意义。财报显示，营收成长主要得益于周边设备、语音和视讯协作业务的强劲表现，并强调了公司​​在采购中对视讯功能的重视。

目录

第一章概述

第二章：调查方法

第三章执行摘要

第四章：客户心声

第五章：全球IP电话市场展望

  • 市场规模及预测
    • 按金额
  • 市占率及预测
    • 依组件（软体、硬体）
    • 按类型（有线、DECT、Wi-Fi）
    • 依最终用户（企业客户、个人客户）划分
    • 按地区
    • 按公司（2025 年）
  • 市场地图

第六章：北美IP电话市场展望

  • 市场规模及预测
  • 市占率及预测
  • 北美洲：国别分析
    • 我们
    • 加拿大
    • 墨西哥

第七章：欧洲IP电话市场展望

  • 市场规模及预测
  • 市占率及预测
  • 欧洲：国别分析
    • 德国
    • 法国
    • 英国
    • 义大利
    • 西班牙

第八章：亚太地区IP电话市场展望

  • 市场规模及预测
  • 市占率及预测
  • 亚太地区：国别分析
    • 中国
    • 印度
    • 日本
    • 韩国
    • 澳洲

第九章：中东和非洲IP电话市场展望

  • 市场规模及预测
  • 市占率及预测
  • 中东与非洲：国别分析
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 南非

第十章：南美IP电话市场展望

  • 市场规模及预测
  • 市占率及预测
  • 南美洲：国别分析
    • 巴西
    • 哥伦比亚
    • 阿根廷

第十一章 市场动态

  • 促进因素
  • 任务

第十二章 市场趋势与发展

  • 併购
  • 产品发布
  • 近期趋势

第十三章：全球IP电话市场：SWOT分析

第十四章：波特五力分析

  • 产业竞争
  • 新进入者的潜力
  • 供应商的议价能力
  • 顾客权力
  • 替代品的威胁

第十五章 竞争格局

  • Cisco Systems, Inc.
  • Poly, Inc.
  • Yealink Network Technology Co., Ltd.
  • Grandstream Networks, Inc.
  • Mitel Networks Corporation
  • Avaya Inc.
  • Snom Technology GmbH
  • Unify GmbH & Co. KG
  • Aastra Technologies Limited
  • Zycoo Co., Ltd.

第十六章 策略建议

第十七章：关于研究公司及免责声明

简介目录
Product Code: 21739

The Global IP Phones Market is projected to expand from USD 4.15 Billion in 2025 to USD 5.94 Billion by 2031, registering a CAGR of 6.16%. IP phones serve as advanced telecommunication tools that utilize Internet Protocols for voice and video transmission, effectively superseding traditional Public Switched Telephone Network infrastructures. Growth is primarily fueled by the widespread enterprise shift toward cloud-based Unified Communications as a Service platforms, which offer enhanced scalability and cost-effectiveness compared to legacy systems. Additionally, the demand for adaptable communication endpoints suitable for hybrid work settings continues to drive the market, a trend supported by Federal Communications Commission data showing 65 million interconnected VoIP subscriptions in the United States in 2024.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 4.15 Billion
Market Size 2031USD 5.94 Billion
CAGR 2026-20316.16%
Fastest Growing SegmentHardware
Largest MarketNorth America

Despite this positive trajectory, market expansion faces significant hurdles regarding network security and infrastructure dependability. Because these devices rely heavily on internet connectivity, they are susceptible to cyber risks such as eavesdropping and Denial of Service attacks. This vulnerability mandates the implementation of stringent encryption and network defense protocols, which can complicate the deployment process and discourage adoption within highly regulated industries where data privacy is a top priority.

Market Driver

The telecommunications landscape is being reshaped by a rapid transition from legacy analog systems to VoIP infrastructure, driving the necessary procurement of IP-based hardware. As traditional copper networks deteriorate, businesses are forced to upgrade to digital alternatives to ensure operational continuity and access advanced features lacking in Public Switched Telephone Network (PSTN) lines. This need is emphasized by the declining reliability of older infrastructure; for instance, Ofcom's 'Connected Nations 2024' report from December 2024 noted a 45% increase in reported resilience incidents on the PSTN compared to the prior year, accelerating the decommissioning of analog lines and fueling the demand for IP phones as critical replacements.

Concurrently, the corporate migration toward cloud-based communication ecosystems acts as a major catalyst for market growth. Modern IP phones are increasingly engineered as essential endpoints within Unified Communications and Collaboration (UC&C) platforms, facilitating hybrid work through seamless application integration. This momentum is reflected in the financial results of major cloud providers, such as RingCentral, which announced a 10% year-over-year increase in subscription revenue to $583 million in November 2024, signaling strong enterprise investment in cloud telephony. Furthermore, the International Telecommunication Union (ITU) estimated that 5.5 billion people utilized the internet in 2024, confirming the global availability of high-speed broadband required for widespread IP phone adoption.

Market Challenge

The Global IP Phones Market faces significant impediments due to persistent network security vulnerabilities and concerns regarding infrastructure reliability. Since IP telephony is intrinsically dependent on internet connectivity, systems remain prone to cyber threats, including eavesdropping, Denial of Service attacks, and service interruptions. These risks create substantial obstacles to adoption, especially within regulated industries such as finance, healthcare, and government, where data privacy and uninterrupted operations are essential. Consequently, organizations in these sectors often hesitate to transition from legacy systems to IP-based solutions, fearing the potential financial and reputational consequences of security breaches or network downtime.

As a result, the requirement for rigorous and often costly defense mechanisms complicates the deployment process and diminishes the cost-efficiency benefits typically linked to IP phones. This rising instability is highlighted by recent industry data; the European Union Agency for Cybersecurity (ENISA) reported in 2025 that the sector experienced 188 significant telecom security incidents during 2024, marking a 20.5% increase from the previous year. These statistics emphasize the escalating risks that discourage widespread market implementation and slow the overall growth momentum.

Market Trends

Native compatibility with leading Unified Communications as a Service platforms has become a decisive factor in hardware selection, fundamentally shifting product development strategies. Manufacturers are moving away from generic SIP-based devices to produce endpoints certified for specific ecosystems, such as Microsoft Teams and Zoom, to guarantee seamless interoperability. This trend stems from the enterprise need for feature parity between desktop clients and physical hardware, requiring devices that support advanced capabilities like synchronized presence, centralized directories, and one-touch meeting access. The growing demand for such specialized infrastructure is illustrated by AudioCodes, which reported a 21% year-over-year increase in its Live Teams business in November 2024, underscoring the market's pivot toward dedicated voice solutions integrated with Microsoft environments.

Simultaneously, the rise of video-enabled desktop endpoints for visual collaboration is evolving the traditional desk phone into a multimodal communication hub. To ensure equitable meeting experiences in hybrid work models, enterprises are adopting desktop devices featuring high-definition cameras and touchscreens, enabling face-to-face interaction without depending on a personal computer. This shift allows both on-site and remote employees to maintain visual engagement via standalone hardware that offloads processing tasks from laptops, thereby improving reliability and user experience. The financial significance of this transition is evident in HP's November 2024 earnings presentation, where revenue growth was attributed to strong performance in peripherals, voice, and video collaboration, highlighting the corporate priority on visual capabilities in procurement.

Key Market Players

  • Cisco Systems, Inc.
  • Poly, Inc.
  • Yealink Network Technology Co., Ltd.
  • Grandstream Networks, Inc.
  • Mitel Networks Corporation
  • Avaya Inc.
  • Snom Technology GmbH
  • Unify GmbH & Co. KG
  • Aastra Technologies Limited
  • Zycoo Co., Ltd.

Report Scope

In this report, the Global IP Phones Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

IP Phones Market, By Component

  • Software
  • Hardware

IP Phones Market, By Type

  • Wired
  • DECT
  • Wi-Fi

IP Phones Market, By End User

  • Corporate Consumers
  • Individual Consumers

IP Phones Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global IP Phones Market.

Available Customizations:

Global IP Phones Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global IP Phones Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Component (Software, Hardware)
    • 5.2.2. By Type (Wired, DECT, Wi-Fi)
    • 5.2.3. By End User (Corporate Consumers, Individual Consumers)
    • 5.2.4. By Region
    • 5.2.5. By Company (2025)
  • 5.3. Market Map

6. North America IP Phones Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Component
    • 6.2.2. By Type
    • 6.2.3. By End User
    • 6.2.4. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States IP Phones Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Component
        • 6.3.1.2.2. By Type
        • 6.3.1.2.3. By End User
    • 6.3.2. Canada IP Phones Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Component
        • 6.3.2.2.2. By Type
        • 6.3.2.2.3. By End User
    • 6.3.3. Mexico IP Phones Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Component
        • 6.3.3.2.2. By Type
        • 6.3.3.2.3. By End User

7. Europe IP Phones Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Component
    • 7.2.2. By Type
    • 7.2.3. By End User
    • 7.2.4. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany IP Phones Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Component
        • 7.3.1.2.2. By Type
        • 7.3.1.2.3. By End User
    • 7.3.2. France IP Phones Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Component
        • 7.3.2.2.2. By Type
        • 7.3.2.2.3. By End User
    • 7.3.3. United Kingdom IP Phones Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Component
        • 7.3.3.2.2. By Type
        • 7.3.3.2.3. By End User
    • 7.3.4. Italy IP Phones Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Component
        • 7.3.4.2.2. By Type
        • 7.3.4.2.3. By End User
    • 7.3.5. Spain IP Phones Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Component
        • 7.3.5.2.2. By Type
        • 7.3.5.2.3. By End User

8. Asia Pacific IP Phones Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Component
    • 8.2.2. By Type
    • 8.2.3. By End User
    • 8.2.4. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China IP Phones Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Component
        • 8.3.1.2.2. By Type
        • 8.3.1.2.3. By End User
    • 8.3.2. India IP Phones Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Component
        • 8.3.2.2.2. By Type
        • 8.3.2.2.3. By End User
    • 8.3.3. Japan IP Phones Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Component
        • 8.3.3.2.2. By Type
        • 8.3.3.2.3. By End User
    • 8.3.4. South Korea IP Phones Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Component
        • 8.3.4.2.2. By Type
        • 8.3.4.2.3. By End User
    • 8.3.5. Australia IP Phones Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Component
        • 8.3.5.2.2. By Type
        • 8.3.5.2.3. By End User

9. Middle East & Africa IP Phones Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Component
    • 9.2.2. By Type
    • 9.2.3. By End User
    • 9.2.4. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia IP Phones Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Component
        • 9.3.1.2.2. By Type
        • 9.3.1.2.3. By End User
    • 9.3.2. UAE IP Phones Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Component
        • 9.3.2.2.2. By Type
        • 9.3.2.2.3. By End User
    • 9.3.3. South Africa IP Phones Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Component
        • 9.3.3.2.2. By Type
        • 9.3.3.2.3. By End User

10. South America IP Phones Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Component
    • 10.2.2. By Type
    • 10.2.3. By End User
    • 10.2.4. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil IP Phones Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Component
        • 10.3.1.2.2. By Type
        • 10.3.1.2.3. By End User
    • 10.3.2. Colombia IP Phones Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Component
        • 10.3.2.2.2. By Type
        • 10.3.2.2.3. By End User
    • 10.3.3. Argentina IP Phones Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Component
        • 10.3.3.2.2. By Type
        • 10.3.3.2.3. By End User

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global IP Phones Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. Cisco Systems, Inc.
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. Poly, Inc.
  • 15.3. Yealink Network Technology Co., Ltd.
  • 15.4. Grandstream Networks, Inc.
  • 15.5. Mitel Networks Corporation
  • 15.6. Avaya Inc.
  • 15.7. Snom Technology GmbH
  • 15.8. Unify GmbH & Co. KG
  • 15.9. Aastra Technologies Limited
  • 15.10. Zycoo Co., Ltd.

16. Strategic Recommendations

17. About Us & Disclaimer