零售自动化的全球市场规模:各产品，实行，各终端用户，各地区，范围及预测

零售自动化市场规模及预测

对改善客户体验和营运效率的需求日益增长。零售商正在部署自助结帐系统、智慧自动贩卖机和人工智慧库存管理等自动化解决方案，以降低劳动力成本、消除错误并简化运营，到2024 年，销售额将超过184.7 亿美元，到2031 年将达到369.8 亿美元。

此外，电子商务和全通路零售的兴起迫使传统零售商采用自动化来保持竞争力。 COVID-19 大流行正在加速消费者对更快、非接触式和个人化购买体验的渴望，推动零售自动化解决方案的采用，预计将以复合年增长率成长。

零售自动化市场定义/概述

零售自动化是指利用科技和自动化流程来简化零售营运、减少体力劳动并改善消费者体验。它由自助结帐、自动售货亭终端、智慧货架、人工智慧库存管理等组成。这些计划帮助零售商简化营运、降低营运费用并提高库存管理和客户服务等领域的准确性。随着人工智慧、机器学习和物联网的进步，零售自动化的未来看起来很乐观。随着对个人化、无摩擦购物体验和零售效率的需求不断增加，自动化可能在行业现代化中发挥关键作用，使其更具适应性和以客户为中心。

越来越多采用人工智慧驱动的库存管理会推动零售自动化市场吗？

随着人工智慧库存管理的广泛采用，零售自动化产业预计将显着成长。人工智慧驱动的技术透过实现即时追踪、需求预测和库存水准优化，正在彻底改变零售商管理库存的方式。该技术减少了人为错误，防止缺货，并确保供应链更有效率。随着公司寻求提高营运效率并满足不断增长的客户期望，整合人工智慧技术变得越来越重要。因为这些系统分析大量数据并提供可行见解的能力使商家能够降低成本、改进决策并提高消费者的幸福感，这是它变得更受欢迎的一个重要原因。

根据美国人口普查局2023 年8 月发布的报告，2023 年第二季电子商务销售额占零售总额的15.4%，高于去年同期的14.9%，显示电子商务销售额占零售总额的15.4%。

2024 年7 月，美国商务部发布了一份文件，呼吁在零售业扩大使用人工智慧，指出人工智慧驱动的解决方案可以帮助零售商更有效地适应市场趋势和消费者需求，凸显了其提供帮助的潜力。这些改进得到了私营部门投资和政府鼓励的支持，表明人工智慧在库存管理中的使用将继续推动零售自动化市场，提高生产力并简化整个行业的运作。

自动化系统的高实施成本会阻碍零售自动化市场的成长吗？

引进自动化系统的高昂成本是扩大零售自动化业务的主要障碍。采用人工智慧、机器人和物联网等新技术可能需要在硬体、软体和系统整合方面进行大量初始投资。许多商家，尤其是小型企业，可能很难证明这些成本是合理的，尤其是在权衡短期营运需求与长期回报时。此外，随着技术环境的进步，维护和改进自动化系统的成本也会增加。这种财务限制可能会阻碍零售自动化的普遍采用，特别是在低利润地区或预算紧张的商店。

将自动化技术融入现有零售基础设施的复杂性也会增加与成本相关的问题。零售公司必须应对课题，例如确保与遗留系统的兼容性、培训员工使用新技术以及管理过渡期间的中断。这些课题可能会减缓自动化的采用并降低人们对自动化的热情，特别是在投资回报 (ROI) 并不明显的情况下。虽然自动化带来了显着的长期效益，但财务和营运课题可能会限制某些细分市场的成长，并减缓整个零售自动化业务的崛起。

目录

第1章 全球零售自动化市场简介

• 市场概要
• 调查范围
• 前提条件

第2章 摘要整理

第3章 VERIFIED MARKET RESEARCH的调查手法

• 资料探勘
• 检验
• 主要采访
• 资料来源一览

第4章 全球零售自动化市场展望

• 概要
• 市场动态
  • 促进因素
  • 阻碍因素
  • 机会
• 波特的五力分析
• 价值链分析

第5章 零售自动化的全球市场:各产品

• 概要
• 销售时刻资讯管理(POS)
• 相机
• 条码和RFID
• 其他

第6章 零售自动化的全球市场:实行

• 概要
• 商店内
• 仓库内

第7章 零售自动化的全球市场:各终端用户

• 概要
• 大卖场
• 超级市场
• 单品商店
• 加油站
• 医疗·零售药局

第8章 零售自动化的全球市场:各地区

• 概要
• 北美
  • 美国
  • 加拿大
  • 墨西哥
• 欧洲
  • 德国
  • 英国
  • 法国
  • 其他欧洲
• 亚太地区
  • 中国
  • 日本
  • 印度
  • 其他亚太地区
• 全球其他地区
  • 南美
  • 中东·非洲

第9章 全球零售自动化市场:竞争情形

• 概要
• 各公司的市场排行榜
• 主要的发展策略

第10章 企业简介

• Datalogic S.P.A
• First Data Corporation
• Fujitsu Limited
• Honeywell Scanning & Mobility
• NCR Corp.
• Toshiba Global Commerce Solutions Inc.
• Wincor Nixdorf AG
• Posiflex Technology Inc.
• Pricer
• Zebra Technologies Corp.

第11章 主要发展

• 产品上市/开发
• 合併和收购
• 事业扩大
• 伙伴关係和合作

第12章 附录

• 相关调查

Retail Automation Market Size And Forecast

There is a rising desire for improved client experiences and operational efficiency. Retailers are implementing automated solutions such as self-checkout systems, smart vending machines, and AI-powered inventory management to cut labor costs, eliminate errors, and streamline operations is surpassing USD 18.47 Billion in 2024 and reachingUSD 36.98 Billion by 2031.

Furthermore, the rise of e-commerce and omnichannel retail tactics has compelled conventional merchants to engage in automation to remain competitive. The COVID-19 epidemic has accelerated consumers' thirst for speedier, contactless, and personalized purchasing experiences, which is driving the implementation of retail automation solutions is expected to grow at aCAGR of about 10% from 2024 to 2031.

Retail Automation Market: Definition/ Overview

Retail automation is the use of technology and automated processes to simplify retail operations, reduce manual labor, and improve consumer experiences. It comprises self-checkout systems, automated kiosks, smart shelves, and AI-powered inventory management. These programs assist retailers in streamlining operations, lowering operational expenses, and improving accuracy in areas such as stock management and customer service. The future of retail automation seems optimistic, thanks to advances in AI, machine learning, and IoT. With rising demand for personalized, frictionless shopping experiences and retail efficiency, automation is likely to play an important role in modernizing the industry, making it more adaptable and customer-centric.

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Will Increasing Adoption of AI-Powered Inventory Management Drive the Retail Automation Market?

The retail automation industry is expected to develop significantly as AI-powered inventory management becomes more widely adopted. AI-powered technologies are revolutionizing the way merchants manage inventory by allowing for real-time tracking, demand forecasting, and stock level optimization. This technology lowers human mistake, prevents stockouts, and assures a more efficient supply chain. As businesses seek to increase operational efficiency and satisfy rising customer expectations, the integration of AI-powered technologies is becoming increasingly important. The ability of these systems to analyze massive amounts of data and give actionable insights is a major reason for their growing popularity, as it enables merchants to decrease costs, improve decision-making, and improve consumer happiness.

According to a report released by the United States Census Bureau in August 2023, e-commerce sales in the second quarter of 2023 accounted for 15.4% of total retail sales, up from 14.9% in the same quarter the previous year, indicating a growing need for sophisticated inventory management solutions to handle omnichannel retail operations.

In July 2024, the United States Department of Commerce issued a paper calling for the wider use of AI in retail, emphasizing how AI-powered solutions may help retailers adapt more effectively to market trends and consumer requests. These improvements, backed up by both private-sector investments and government encouragement, suggest that the use of AI in inventory management will continue to drive the retail automation market, increasing productivity and streamlining operations across industries.

Will High Implementation Costs for Automated Systems Hamper the Growth of the Retail Automation Market?

High implementation costs for automated systems provide a significant impediment to the expansion of the retail automation business. Adoption of new technologies such as AI, robots, and IoT sometimes necessitates significant initial investments in hardware, software, and system integration. Many merchants, particularly small and medium-sized enterprises, may struggle to justify these costs, especially when weighing short-term operational needs against long-term rewards. Furthermore, as the technology environment advances, the cost of maintaining and improving these automated systems rises. These financial constraints can hinder the general adoption of retail automation, particularly in areas with small margins and shops operating on tight budgets.

The complexity of incorporating automated technologies into existing retail infrastructures can add to the cost-related problems. Retailers must deal with difficulties such assuring compatibility with legacy systems, training employees to use new technology, and managing interruptions throughout the transition period. These difficulties may result in delayed adoption and decreased excitement for automation, particularly if the return on investment (ROI) is not immediately apparent. While automation provides major long-term benefits, financial and operational challenges may limit its growth in specific market segments, delaying the overall rise of the retail automation business.

Category-Wise Acumens

Will Rising Usage of Point-of- Sale (POS) the Growth of Retail Automation Market?

The growing use of Point-of-Sale (POS) systems is accelerating the expansion of the retail automation market. POS systems simplify transactions, provide real-time inventory tracking, and improve customer experience by enabling faster and more convenient payment methods, such as mobile and contactless payments. The shift to digital payments and e-commerce integration has expedited the adoption of POS solutions in retail, making them an essential tool for firms aiming to improve operational efficiency and consumer happiness. This increased reliance on POS systems is also motivated by retailers' desire to acquire greater insights into consumer behavior and improve inventory management through data analytics.

In August 2024, Square announced the release of a new AI-integrated POS system built Designed to increase the efficiency of small and medium-sized enterprises through powerful analytics and customer engagement technologies. Similarly, in July 2024, the European Commission issued a study supporting the use of digital payment technologies, particularly point-of-sale (POS), to modernize retail operations and boost economic growth. Governments are progressively encouraging the use of digital and automated technologies to boost retail sector growth and competitiveness. These reasons show that the increased use of POS systems is a major driver of retail automation, assisting retailers in optimizing their operations and meeting the changing demands of modern consumers.

POS, or automated kiosks, is the second fastest-growing market sector. Automated kiosks are becoming popular because they provide self-service options that shorten wait times and improve the entire customer experience. These kiosks are becoming more popular in a variety of retail settings, including quick-service restaurants, convenience stores, and airports, fueling their rapid expansion. The growing emphasis on client autonomy and operational efficiency helps to fuel the growth of both the POS and automated kiosk industries.

Will Rising Sales through In-Store Premises Boosting the Retail Automation Market?

Rising in-store sales are considerably boosting the retail automation market, generating demand for innovative in-store technologies. As merchants strive to improve the shopping experience in order to attract and retain customers, automated solutions such as self-checkout kiosks, digital signage, and interactive customer support systems are increasingly being adopted. These technologies optimize processes, shorten wait times, and provide individualized shopping experiences, resulting in enhanced consumer satisfaction and sales. The increased emphasis on omnichannel retail and the integration of digital solutions into physical stores increases the demand for advanced in-store automation systems.

In September 2024, Walmart stated that it would be deploying new self-checkout and interactive kiosks throughout its U.S. shops to increase operational efficiency and customer service. This approach mirrors a broader trend of major retailers investing in automation to increase sales and improve the shopping experience. Furthermore, in July 2024, the United States Department of Commerce issued a report outlining the role of in-store automation in supporting retail growth, stating that technological advancements in physical stores are critical for fulfilling changing consumer expectations and growing sales. These developments show that increased in-store sales are driving the growth of the retail automation market by encouraging the deployment of innovative technologies that improve retail operations and customer engagement.

The In-Warehouse market is the second fastest growing, driven by the demand for automation in inventory management, order fulfillment, and logistics. With the advent of e-commerce and omnichannel retail tactics, warehouses are progressively implementing robotics, AI-powered inventory systems, and automated sorting technologies to increase operational efficiency and fulfill rising customer demand. Both areas are quickly growing, but in-store premise automation is ahead due to its direct impact on customer experience.

Country/Region-wise

Will Rising Adoption of Advanced Technological Infrastructure in North America Drive the Retail Automation Market?

The growing deployment of advanced technical infrastructure in North America is a significant driver of the retail automation market. North America, including the United States and Canada, has been at the forefront of incorporating advanced technologies into retail operations. The region's strong emphasis on innovation, combined with significant investments in automation technologies such as AI, IoT, and machine learning, is changing the retail scene. This includes the widespread use of self-checkout systems, smart shelves, and powerful data analytics platforms to increase operational efficiency and the consumer experience. The integration of these technologies is critical for merchants looking to remain competitive in an increasingly digital economy.

According to a report released by the United States Department of Commerce in March 2024, investments in retail IT infrastructure climbed by 18% year on year in 2023, totaling USD 32.7 Billion. This significant investment is accelerating the development and deployment of a variety of automation technologies, such as AI-powered inventory management systems, self-checkout kiosks, and robotic warehouse solutions.

In June 2024, the United States Department of Commerce issued a report emphasizing the importance of modern technical infrastructure in fostering retail innovation and growth. The survey emphasized that merchants who use cutting-edge technologies are better positioned to fulfill changing consumer needs and streamline operations. These developments in technology infrastructure highlight North America's leadership in retail automation and its significance in driving market expansion.

Will Rising Rapid Urbanization in Asia-Pacific Propel the Retail Automation Market?

Rising rapid urbanization in Asia-Pacific is expected to considerably drive the retail automation industry. As cities around the region see explosive expansion, there is an increase in demand for modernized retail solutions to meet the growing urban population. Automation technologies, such as self-checkout systems, digital payment solutions, and AI-powered inventory management, are becoming increasingly important in meeting consumers' demands for efficiency and convenience. Densely populated urban locations necessitate more streamlined and automated retail operations to manage high transaction volumes and provide better customer experiences, which drives technology adoption.

In July 2024, Alibaba announced a significant expansion of its smart retail initiatives in China, implementing advanced automated technology in new urban locations to improve shopping experiences and successfully manage enormous client flows. Furthermore, in August 2024, the Asia-Pacific Economic Cooperation (APEC) released a report highlighting the impact of rapid urbanization on retail technology adoption, stating that urban growth is increasing the demand for automation solutions to keep up with changing consumer behaviors and high-density retail environments. These developments demonstrate how urbanization is generating demand for retail automation in Asia-Pacific, resulting in market growth as merchants adjust to the needs of quickly developing cities.

Competitive Landscape

The competitive landscape of the retail automation market is marked by the presence of a wide range of regional and global players, including technology providers, solution integrators, and software developers. Companies are competing by offering innovative solutions such as self-checkout systems, automated kiosks, and smart shelves to improve the efficiency of retail operations. With advancements in artificial intelligence, machine learning, and IoT, firms are focusing on enhancing customer experiences through personalized and automated services. Moreover, partnerships and collaborations with retailers, as well as investments in R&D for cutting-edge automation technologies, are key strategies employed to gain a competitive edge in this fast-evolving market.

Some of the prominent players operating in the retail automation market include:

Datalogic S.P.A

First Data Corporation

Fujitsu Limited

Honeywell Scanning & Mobility

NCR Corp.

Toshiba Global Commerce Solutions, Inc.

Wincor Nixdorf AG

Posiflex Technology, Inc.

Pricer

Zebra Technologies Corp.

Latest Developments

In May 2024, Kroger has introduced new in-store robotics for shelf scanning and restocking in its major supermarkets. The robots are intended to assure precise inventory and lower labor costs.

April 2024, IKEA installed interactive digital kiosks in its stores to help consumers with product information and in-store navigation, seeking to improve the shopping experience and expedite customer service.

In March 2024, Best Buy launched a new AI-powered customer service chatbot on its website and in-store tablets to provide tailored shopping assistance and answer frequent questions, hence increasing customer support and engagement.

TABLE OF CONTENTS

1 INTRODUCTION OF GLOBAL RETAIL AUTOMATION MARKET

• 1.1 Overview of the Market
• 1.2 Scope of Report
• 1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

• 3.1 Data Mining
• 3.2 Validation
• 3.3 Primary Interviews
• 3.4 List of Data Sources

4 GLOBAL RETAIL AUTOMATION MARKET OUTLOOK

• 4.1 Overview
• 4.2 Market Dynamics
  • 4.2.1 Drivers
  • 4.2.2 Restraints
  • 4.2.3 Opportunities
• 4.3 Porters Five Force Model
• 4.4 Value Chain Analysis

5 GLOBAL RETAIL AUTOMATION MARKET, BY PRODUCT

• 5.1 Overview
• 5.2 Point-of-Sale (POS)
• 5.3 Camera
• 5.4 Barcode and RFID
• 5.5 Others

6 GLOBAL RETAIL AUTOMATION MARKET, BY IMPLEMENTATION

• 6.1 Overview
• 6.2 In-Store Premise
• 6.3 In-Warehouse

7 GLOBAL RETAIL AUTOMATION MARKET, BY END-USER

• 7.1 Overview
• 7.2 Hypermarkets
• 7.3 Supermarkets
• 7.4 Single-Item Stores
• 7.5 Petrol Pumps/Fuel Stations
• 7.6 Health and Retail Pharmacy

8 GLOBAL RETAIL AUTOMATION MARKET, BY GEOGRAPHY

• 8.1 Overview
• 8.2 North America
  • 8.2.1 U.S.
  • 8.2.2 Canada
  • 8.2.3 Mexico
• 8.3 Europe
  • 8.3.1 Germany
  • 8.3.2 U.K.
  • 8.3.3 France
  • 8.3.4 Rest of Europe
• 8.4 Asia Pacific
  • 8.4.1 China
  • 8.4.2 Japan
  • 8.4.3 India
  • 8.4.4 Rest of Asia Pacific
• 8.5 Rest of the World
  • 8.5.1 Latin America
  • 8.5.2 Middle East & Africa

9 GLOBAL RETAIL AUTOMATION MARKET COMPETITIVE LANDSCAPE

• 9.1 Overview
• 9.2 Company Market Ranking
• 9.3 Key Development Strategies

10 COMPANY PROFILES

• 10.1 Datalogic S.P.A
  • 10.1.1 Overview
  • 10.1.2 Financial Performance
  • 10.1.3 Product Outlook
  • 10.1.4 Key Developments
• 10.2 First Data Corporation
  • 10.2.1 Overview
  • 10.2.2 Financial Performance
  • 10.2.3 Product Outlook
  • 10.2.4 Key Developments
• 10.3 Fujitsu Limited
  • 10.3.1 Overview
  • 10.3.2 Financial Performance
  • 10.3.3 Product Outlook
  • 10.3.4 Key Developments
• 10.4 Honeywell Scanning & Mobility
  • 10.4.1 Overview
  • 10.4.2 Financial Performance
  • 10.4.3 Product Outlook
  • 10.4.4 Key Developments
• 10.5 NCR Corp.
  • 10.5.1 Overview
  • 10.5.2 Financial Performance
  • 10.5.3 Product Outlook
  • 10.5.4 Key Developments
• 10.6 Toshiba Global Commerce Solutions Inc.
  • 10.6.1 Overview
  • 10.6.2 Financial Performance
  • 10.6.3 Product Outlook
  • 10.6.4 Key Developments
• 10.7 Wincor Nixdorf AG
  • 10.7.1 Overview
  • 10.7.2 Financial Performance
  • 10.7.3 Product Outlook
  • 10.7.4 Key Developments
• 10.8 Posiflex Technology Inc.
  • 10.8.1 Overview
  • 10.8.2 Financial Performance
  • 10.8.3 Product Outlook
  • 10.8.4 Key Developments
• 10.9 Pricer
  • 10.9.1 Overview
  • 10.9.2 Financial Performance
  • 10.9.3 Product Outlook
  • 10.9.4 Key Developments
• 10.10 Zebra Technologies Corp.
  • 10.10.1 Overview
  • 10.10.2 Financial Performance
  • 10.10.3 Product Outlook
  • 10.10.4 Key Developments

11 KEY DEVELOPMENTS

• 11.1 Product Launches/Developments
• 11.2 Mergers and Acquisitions
• 11.3 Business Expansions
• 11.4 Partnerships and Collaborations

12 Appendix

• 12.1 Related Research