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语音生物辨识市场（按最终用途产业、组织规模、应用和地区划分），2026 年至 2032 年

Voice Biometrics Market By End-use Industry (Financial Services, Healthcare), Organization Size (Large Enterprises, Small and Medium-sized Enterprises (SMEs)), Application (Authentication, Fraud Prevention), & Region for 2026-2032

出版日期: 2025年04月30日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3个工作天内

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简介目录

语音生物辨识市场评估 - 2026-2032

由于密码和密码等传统方法容易受到骇客攻击和盗窃，语音生物辨识市场正在崛起。然而，语音生物辨识技术提供了更可靠、更方便的解决方案。透过检查一个人独特的声音特征（例如音调和音调）来验证其身份。这使得诈骗更难冒充真正的用户。预计2024年市场规模将超过22.7386亿美元，2032年将达到114.1814亿美元。

例如，金融公司越来越多地使用语音生物辨识技术来保护消费者帐户和交易。但这不仅仅与安全有关。语音生物辨识技术还可以实现更快、更顺畅的身份验证，进而改善消费者体验。随着越来越多的客户透过语音启动设备与企业联繫，这一点尤其重要。由于对经济高效的语音生物辨识技术的需求不断增长，预计 2026 年至 2032 年市场复合年增长率将达到 22.35%。

语音生物辨识市场定义/概述

语音生物辨识是一种安全技术，利用人的声音的独特特征来验证和认证其身分。与可能被遗忘或被盗的密码或密码不同，每个人的语音模式都是独一无二的。语音生物辨识技术着重这些特征，例如音调、声调，甚至发音方式。这项研究创造了类似于指纹的声纹，可以识别单一说话者。

这主要用于安全存取控制。当消费者致电顾客关怀或存取其线上帐户时，银行和其他金融机构使用语音认证来验证消费者。不仅银行，行动电话也可以使用语音生物识别来解锁设备和核准付款。甚至客厅里的智慧型扬声器也可能使用语音生物识别来区分使用者并个性化他们的体验。

增强的安全性将如何推动语音生物辨识市场的发展？

安全漏洞和诈骗事件的增加促使人们使用语音生物辨识技术作为更安全的身份验证机制。根据美国联邦贸易委员会 (FTC) 的数据，2021 年客户报告了 280 万起诈骗案件，其中身分诈骗是最常见的诈骗类型。语音生物辨识技术可以成为打击此类诈骗的工具，特别是在银行和医疗保健等安全身分验证至关重要的行业。

此外，金融业越来越多地使用语音生物辨识技术来增强安全性和客户体验。根据 Nuance Communications 的报告，自 2016 年以来，语音生物辨识技术已帮助全球防止了超过 20 亿美元的诈骗损失。调查发现，过去一年中，四分之一的人成为诈骗的受害者，凸显了金融交易迫切需要更安全的身份验证技术，例如语音生物辨识技术。

准确性和可靠性问题会影响语音生物辨识市场的成长吗？

准确性和可靠性问题是阻碍语音生物辨识市场扩张的主要障碍。儘管机器学习和人工智慧的进步提高了语音辨识能力，但障碍仍然存在，特别是在嘈杂的环境中以及说话者带有口音、言语障碍和情绪变化的情况下。在这种环境中，不一致的效能可能会导致身份验证问题和错误拒绝，从而破坏使用者体验和企业对系统的信任。

此外，语音生物辨识技术的不准确性可能会产生严重影响，尤其是在金融交易或安全存取敏感资讯等高风险情况下。为了保持安全和效率，组织和客户都重视可信任的身份验证技术。如果语音生物辨识技术无法一致地提供准确的结果，它将阻碍其广泛采用和投资，特别是在精确度和可靠性至关重要的行业。

The voice biometrics market is increasing due to traditional techniques, such as passwords and PINs, which are prone to hackers and theft. However, voice biometrics provide a more reliable and convenient solution. It examines a person's distinctive vocal traits, such as pitch and tone, to confirm their identity. This makes it more difficult for scammers to act like real users. The market size surpasses USD 2273.86 Million valued in 2024 to reach a valuation of around USD 11418.14 Million by 2032.

Financial companies, for instance, are increasingly using voice biometrics to protect consumer accounts and transactions. But it's more than just security. Voice biometrics can also enhance the consumer experience by enabling faster and more frictionless authentication. This is especially crucial as more customers connect with businesses via voice-activated devices. The rising demand for cost-effective and efficient voice biometrics is enabling the market to grow at a CAGR of 22.35% from 2026 to 2032.

Voice Biometrics Market: Definition/ Overview

Voice biometrics is a type of security technology that uses a person's unique voice features to identify or verify them. Unlike passwords and PINs, which may be forgotten or stolen, our voice patterns are unique to us. Voice biometrics examines these features, including pitch, tone, and even how we pronounce words. This study generates a voiceprint, akin to a fingerprint, which identifies a single speaker.

It is mostly used for secure access control. Banks and other financial institutions use voice authentication to verify consumers who phone customer care or access their online accounts. Beyond banking, cell phones can use voice biometrics to unlock devices or authorize payments. Even the smart speaker in your living room may utilize speech biometrics to differentiate between users and personalize their experiences.

How Does the Enhanced Security Drive the Voice Biometrics Market?

The growing number of security breaches and fraud events is encouraging the use of voice biometrics as a more secure authentication mechanism. According to the Federal Trade Commission (FTC), customers reported 2.8 million fraud cases in 2021, with impostor scams being the most common type of fraud. Voice biometrics could be a tool to counteract such fraud, particularly in industries like banking and healthcare where safe identity verification is critical.

Furthermore, the financial sector is increasingly using speech biometrics to boost security and customer experience. According to a Nuance Communications report, voice biometrics has helped avert more than USD 2 Billion in fraud losses worldwide since 2016. According to the same survey, one in every four persons has been a victim of fraud in the last year, underscoring the urgent need for more secure authentication techniques in financial transactions, such as voice biometrics.

Will Accuracy and Reliability Concerns Impact the Growth of the Voice Biometrics Market?

Accuracy and reliability issues represent significant obstacles that hinder the expansion of the voice biometrics market. While advances in machine learning and artificial intelligence have enhanced voice recognition capabilities, obstacles still exist, particularly in noisy situations or with speakers who have accents, speech impediments, or fluctuating emotional states. Inconsistent performance under these settings results in authentication problems or erroneous rejections, compromising the user experience and corporate faith in the system.

Furthermore, the inaccuracies in voice biometrics have serious effects, particularly in high-risk situations like financial transactions or secure access to sensitive information. To maintain security and efficiency, both organizations and customers place a premium on reliable authentication techniques. If speech biometrics technologies cannot consistently give accurate results, they discourage widespread adoption and investment, especially in industries where precision and dependability are critical.

Category-Wise Acumens

How does the Robust Security Accelerate the Financial Services Segments for the Market?

The financial services segment is estimated to dominate the market during the forecast period. The growing frequency of cyber risks and fraud in financial transactions needs enhanced authentication solutions that are more secure than old approaches such as passwords and PINs. Voice biometrics is a unique and highly secure approach to authenticate identity using an individual's voiceprint, which is difficult to reproduce or steal. This technology can considerably reduce the danger of unwanted access and fraudulent activity, safeguarding critical financial data and transactions.

The financial services industry is under constant pressure to meet severe regulatory standards and protect customer data. Implementing voice biometrics can help financial organizations meet legal requirements while also improving the overall client experience. Customers may safely access their accounts and make transactions using voice-based authentication, eliminating the need for complex passwords or physical tokens. This combination of increased security and improved user experience makes speech biometrics an appealing solution for financial services, accelerating its adoption and contributing to market growth.

Furthermore, the telecom sector is predicted to be the fastest-expanding market for voice biometrics. The proliferation of voice assistants embedded into smartphones and smart speakers is a major factor. These devices use voice recognition to comprehend user commands, and vocal biometrics may be a natural development of this technology. Consider using your voice to unlock your phone or authorize payments while preserving a level of security.

How does the High IT Infrastructure Propel the Large Enterprises in the Voice Biometrics Market?

The large enterprise segment is estimated to dominate the market during the forecast period. Large enterprises have complex IT infrastructures that necessitate strong and scalable security solutions to secure critical data and ensure smooth operations. Voice biometrics provides a sophisticated layer of protection by accurately and conveniently certifying users. With advanced IT infrastructures in place, large enterprises easily integrate voice biometrics into their existing systems, improving overall security and easing access control operations.

Furthermore, large enterprises manage enormous amounts of transactions and interactions, necessitating efficient and secure authentication techniques. Voice biometrics significantly increase operational efficiency by shortening the time and effort necessary for traditional authentication methods like passwords and security tokens. Large enterprises use their advanced IT infrastructures to apply voice biometrics at scale, taking advantage of the technology's capacity to quickly and securely authenticate identities. This not only improves security but also makes for a more seamless and user-friendly experience for employees and consumers, accelerating the adoption of voice biometrics in the large enterprise segment and supporting market growth.

Country/Region-wise Acumens

How Do the Leading Technology Companies Expand the Market in North America?

North America is estimated to dominate the voice biometrics market during the forecast period. North America, particularly the United States, leads the way in terms of voice biometrics use in the financial services industry. According to a Federal Reserve report, 76% of U.S. people utilized Internet banking in 2021, opening up a substantial possibility for speech biometric authentication. According to the American Bankers Association, 71% of Americans use mobile banking apps at least once a month, indicating a significant opportunity for speech biometric integration into mobile banking services.

Furthermore, governments in North America are increasingly using speech biometrics for a variety of purposes. The US Department of Homeland Security has been looking at speech biometrics for border control and immigration purposes. According to research from the National Institute of Standards and Technology (NIST), voice recognition accuracy has increased by 75% since 2013, making it a feasible alternative for government applications. The Canadian government has also been testing voice biometrics for telephone-based services, with intentions to expand its use to serve more than 12 million calls per year.

How does the High Rate of Adoption of Voice Biometrics Market Drive the Market in Asia Pacific?

The Asia-Pacific region is estimated to exhibit the highest growth within the market during the forecast period. The Asia Pacific region is experiencing an increase in mobile banking and digital payment use, producing a high demand for secure authentication technologies such as voice biometrics. According to a GSMA report, mobile money accounts in East Asia and the Pacific reached 183 million in 2021, representing a 14% growth over the previous year. In South Asia, the number of accounts increased by 11% to 305 million. Because of the growing rise of digital financial services, enhanced security measures, such as voice biometrics, are becoming increasingly important.

Furthermore, the growing frequency of cybersecurity incidents in the region is driving enterprises to use more secure authentication techniques. According to a Marsh and Microsoft analysis, 83% of Asia Pacific firms faced a cybersecurity incident in 2024. In India alone, the Indian Computer Emergency Response Team (CERT-In) reported over 1.4 million cybersecurity events in 2022, representing a 51% increase over 2021. The growing threat landscape is driving the adoption of speech biometrics as a more secure authentication mechanism.

Competitive Landscape

The voice biometrics market is a dynamic and competitive space, characterized by a diverse range of players vying for market share. These players are on the run for solidifying their presence through the adoption of strategic plans such as collaborations, mergers, acquisitions, and political support. The organizations are focusing on innovating their product line to serve the vast population in diverse regions.

Some of the prominent players operating in the voice biometrics market include:

Nuance Communications, Inc.
Verint Systems, Inc.
NEC Corporation
Phonexia
Voice Biometrics Group (VBG)
LumenVox LLC
Auraya Systems Pty Ltd.
ID R&D
Pindrop Security
Aculab PLC
NICE Ltd
BioCatch Ltd
Agnitio SL
One Vault
Uniphore Software Systems Pvt Ltd
In January 2024, Phonexia, a speech biometrics startup, released a new forensic voice comparison solution. Phonexia Voice Inspector 5.1 has been announced and is only meant for usage by forensic professionals. According to the Czech company, the program gives accurate voice comparison regardless of spoken language and can distinguish people after only three seconds of conversational speech.
In April 2024, Pindrop and three other smaller firms won the Federal Trade Commission's (FTC) Voice Cloning Challenge. The revelation of the challenge results coincided with investors in India receiving proposals for stock purchases from Ashishkumar Chauhan, MD and CEO of the National Stock Exchange (NSE). The false film, which was shared on social media, resembled the NSE logo as well as Chauhan's voice and appearance.
In May 2022, LexisNexis(R) Risk Solutions, a branch of RELX, acquired BehavioSec(R), a premier provider of advanced behavioral biometrics technology. The inclusion of BehavioSec's technologies will strengthen LexisNexis Risk Technologies' Business Services group and expand its range of device and digital identity-focused offerings, including the well-known LexisNexis(R) ThreatMetrix platform.
In February 2022, Nuance Communications, Inc. (NASDAQ: NUAN) expanded its strategic alliance with Genesys(R). This allows Genesys Cloud CX(TM) clients to seamlessly integrate Nuance Contact Center AI into their operations. This cooperation allows Genesys Cloud CX users to benefit from Nuance's advanced technologies, such as conversational virtual assistants for voice and digital channels, as well as biometrics-based authentication and fraud protection solutions, to improve their customer experience.

1. Introduction

Market Definition
Market Segmentation
Research Methodology

2. Executive Summary

Key Findings
Market Overview
Market Highlights

3. Market Overview

Market Size and Growth Potential
Market Trends
Market Drivers
Market Restraints
Market Opportunities
Porter's Five Forces Analysis

4. Voice Biometrics Market, By End-User Industry

Financial Services
Healthcare
Telecommunications

5. Voice Biometrics Market, By Organization Size

Big Businesses
Small and Medium-sized Enterprises (SMEs)

6. Voice Biometrics Market, By Application

Authentication
Fraud Prevention
Customer service

7. Regional Analysis

North America
United States
Canada
Mexico
Europe
United Kingdom
Germany
France
Italy
Asia-Pacific
China
Japan
India
Australia
Latin America
Brazil
Argentina
Chile
Middle East and Africa
South Africa
Saudi Arabia
UAE

8. Market Dynamics

Market Drivers
Market Restraints
Market Opportunities
Impact of COVID-19 on the Market

9. Competitive Landscape

Key Players
Market Share Analysis

10. Company Profiles

Nuance Communications, Inc.
Verint Systems, Inc.
NEC Corporation
Phonexia
Voice Biometrics Group (VBG)
LumenVox LLC
Auraya Systems Pty Ltd.
ID R&D
Pindrop Security
Aculab PLC
NICE Ltd
BioCatch Ltd
Agnitio SL
One Vault
Uniphore Software Systems Pvt Ltd

11. Market Outlook and Opportunities

Emerging Technologies
Future Market Trends
Investment Opportunities

12. Appendix

List of Abbreviations
Sources and References

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License/价格

语音生物辨识市场（按最终用途产业、组织规模、应用和地区划分），2026 年至 2032 年

Voice Biometrics Market By End-use Industry (Financial Services, Healthcare), Organization Size (Large Enterprises, Small and Medium-sized Enterprises (SMEs)), Application (Authentication, Fraud Prevention), & Region for 2026-2032

语音生物辨识市场评估 - 2026-2032

增强的安全性将如何推动语音生物辨识市场的发展？

准确性和可靠性问题会影响语音生物辨识市场的成长吗？

目录

第一章 引言

第二章执行摘要

第三章市场概述

第四章 语音生物辨识市场（依最终用途产业）

第五章语音生物辨识市场（依组织规模）

第六章 语音生物辨识市场（依应用）

第七章区域分析

第八章市场动态

第九章 竞争态势

第十章 公司简介

第十一章 市场展望与机会

第十二章 附录

Voice Biometrics Market Valuation - 2026-2032