全球知识流程外包市场研究报告 - 2023 年至 2030 年行业分析、规模、份额、增长、趋势和预测

知识流程外包（KPO）是一个术语，用于描述对公司竞争地位至关重要或对其价值链至关重要的核心信息相关业务活动的外包。知识流程外包需要高度专业的专业知识以及先进的分析和技术技能。知识流程外包是将数据驱动的知识密集型活动外包出去，包括收集、管理和分析数据以及提供对业务的公正见解。通过KPO，组织可以快速添加特定领域的专家，以增加收入、提高竞争力或完成特殊任务。 KPO 需要将任务分配给通常在专业领域拥有高级学位和专业知识的个人。

市场动态：

知识流程外包市场发展的关键驱动力之一是需要处理、处理和分析的大量数据。当今世界，几乎所有组织都是由数据或信息驱动的，这使得他们能够更有效地开发新产品并为客户提供服务。随着数据重要性的增加，零售行业对知识流程外包的需求也在不断增长。此外，由于对服务级别协议 (SLA) 更好的灵活性和变更管理程序的便利性的需求不断增长，预计知识流程外包 (KPO) 行业在未来几年将呈现强劲增长。

该研究报告涵盖波特五力模型、市场吸引力分析和价值链分析。这些工具有助于清晰地了解行业结构并评估全球范围内的竞争吸引力。此外，这些工具还对全球知识流程外包市场的各个细分市场进行了包容性评估。知识流程外包行业的增长和趋势为本研究提供了整体方法。

区域分析：

本节涵盖区域展望，重点介绍北美、欧洲、亚太地区、拉丁美洲以及中东和非洲知识流程外包市场当前和未来的需求。此外，该报告重点关注所有主要地区各个应用领域的需求、估计和预测。

该研究报告还涵盖了市场主要参与者的全面概况以及对全球竞争格局的深入了解。知识流程外包市场的主要参与者包括埃森哲、EXL Services、简柏特、麦肯锡公司、穆迪投资者服务公司、Mphasis、RR Donnelley & Sons Company、Wipro Limited、HCL。本节包含竞争格局的整体视图，包括各种战略发展，例如关键併购、未来产能、合作伙伴关係、财务概况、合作、新产品开发、新产品发布和其他发展。

如果您有任何定制要求，请写信给我们。我们的研究团队可以根据您的需求提供定制报告。

目录

第一章：前言

• 报告说明
  • 客观的
  • 目标受众
  • 独特的销售主张 (USP) 和产品
• 研究范围
• 研究方法论
  • 市场研究过程
  • 市场研究方法论

第 2 章：执行摘要

• 市场亮点
• 全球市场概况

第 3 章：知识流程外包 - 行业分析

• 简介 - 市场动态
• 市场驱动因素
• 市场限制
• 机会
• 行业动态
• 波特五力分析
• 市场吸引力分析
  • 按服务分類的市场吸引力分析
  • 市场吸引力分析：按应用分类
  • 市场吸引力分析：按地区

第 4 章：价值链分析

• 价值链分析
• 原材料分析
  • 原材料清单
  • 原料厂商清单
  • 主要原材料价格走势
• 潜在买家名单
• 营销渠道
  • 直效行销
  • 间接营销
  • 营销渠道发展趋势

第 5 章：COVID-19 爆发的影响分析

第 6 章：全球知识流程外包市场分析：按服务分类

• 按服务概览
• 历史和预测数据
• 按服务分析
• 分析和市场研究（客户和营销分析、运营和供应链分析、竞争情报和行业分析）
• 工程设计
• 财务流程外包
• 法律流程外包
• 出版外包
• 研发外包
• 其他的

第 7 章：全球知识流程外包市场分析：按应用分类

• 概述：按应用
• 历史和预测数据
• 分析：按应用
• BFSI
• 卫生保健
• 信息技术与电信
• 製造业
• 製药
• 零售
• 其他的

第 8 章：全球知识流程外包市场分析：按地理位置

• 区域展望
• 介绍
• 北美销售分析
  • 概述、历史和预测销售分析
  • 北美按细分市场销售分析
  • 北美按国家/地区销售分析
  • 美国销售分析
  • 加拿大销售分析
  • 墨西哥销售分析
• 欧洲销售分析
  • 概述、历史和预测销售分析
  • 欧洲按细分市场销售分析
  • 欧洲按国家/地区销售分析
  • 英国销售分析
  • 法国销售分析
  • 德国销售分析
  • 意大利销售分析
  • 俄罗斯销售分析
  • 欧洲其他地区销售分析
• 亚太地区销售分析
  • 概述、历史和预测销售分析
  • 亚太地区按细分市场销售分析
  • 亚太地区国家/地区销售分析
  • 中国销售分析
  • 印度销售分析
  • 日本销售分析
  • 韩国销售分析
  • 澳大利亚销售分析
  • 亚太地区其他地区销售分析
• 拉丁美洲销售分析
  • 概述、历史和预测销售分析
  • 拉丁美洲按细分市场销售分析
  • 拉丁美洲按国家/地区销售分析
  • 巴西销售分析
  • 阿根廷销售分析
  • 秘鲁销售分析
  • 智利销售分析
  • 拉丁美洲其他地区销售分析
• 中东和非洲销售分析
  • 概述、历史和预测销售分析
  • 中东和非洲按细分市场销售分析
  • 中东和非洲国家销售分析
  • 沙特阿拉伯销售分析
  • 阿联酋销售分析
  • 以色列销售分析
  • 南非销售分析
  • 中东其他地区和非洲销售分析

第 9 章：知识流程外包公司的竞争格局

• 知识流程外包市场竞争
• 伙伴关係/协作/协议
• 併购
• 新产品发布
• 其他发展

第 10 章：公司简介

• 顶级公司市场份额分析
• 市场集中度
• Accenture
• 公司简介
• 公司收入
• 产品
• 最近的发展
• EXL Services
• 公司简介
• 公司收入
• 产品
• 最近的发展
• Genpact
• 公司简介
• 公司收入
• 产品
• 最近的发展
• McKinsey and Company
• 公司简介
• 公司收入
• 产品
• 最近的发展
• Moody's Investors Service Inc.
• 公司简介
• 公司收入
• 产品
• 最近的发展
• Mphasis
• 公司简介
• 公司收入
• 产品
• 最近的发展
• RR Donnelley & Sons Company
• 公司简介
• 公司收入
• 产品
• 最近的发展
• Wipro Limited HCL
• 公司简介
• 公司收入
• 产品
• 最近的发展

注意 - 在公司概况中，财务详细信息和近期发展视情况而定，或者如果是私营公司，则可能不包括在内

Knowledge process outsourcing (KPO) is a term used to characterize the outsourcing of core information-related business activities that are pivotal to a company's competitive position or are essential to its value chain. Knowledge process outsourcing requires highly specialist expertise and advanced analytical and technical skills. Knowledge process outsourcing is contracting out data-driven, knowledge-intensive activities that include gathering, managing, and analyzing data and delivering unbiased insights into the business. Through KPO, an organization can quickly add experts in particular fields to increase earnings and improve competitiveness or achieve special tasks. KPO entails assigning tasks to individuals who often have advanced degrees and expertise in a specialized area.

MARKET DYNAMICS:

One of the key drivers in the advancement of the knowledge process outsourcing market is the huge availability of data that is needed to be handled, processed, and analyzed. In the present world, practically all organizations are driven by data or information, which enables them to develop new products and provide services to customers more effectively. The demand for knowledge process outsourcing in the retail industry is rising as the importance of data is increasing. Moreover, the knowledge process outsourcing (KPO) industry is estimated to show robust growth in upcoming years due to the rising demand for better flexibility in Service Level Agreements (SLAs) and convenience in change management procedures.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of knowledge process outsourcing. The growth and trends of knowledge process outsourcing industry provide a holistic approach to this study.

MARKET SEGMENTATION:

This section of the knowledge process outsourcing market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By Service

• Analytics & Market Research (Customer & Marketing Analytics, Operations & Supply Chain Analytics, Competitive Intelligence & Industry Analysis)
• Engineering & Design
• Financial Process Outsourcing
• Legal Process Outsourcing
• Publishing Outsourcing
• Research & Development Outsourcing
• Others

By Application

• BFSI
• Healthcare
• IT & Telecom
• Manufacturing
• Pharmaceutical
• Retail
• Others

REGIONAL ANALYSIS:

This section covers the regional outlook, which accentuates current and future demand for the Knowledge Process Outsourcing market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the knowledge process outsourcing market include Accenture, EXL Services, Genpact, McKinsey and Company, Moody's Investors Service Inc., Mphasis, RR Donnelley & Sons Company, Wipro Limited, HCL. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

TABLE OF CONTENTS

1 . PREFACE

• 1.1. Report Description
  • 1.1.1. Objective
  • 1.1.2. Target Audience
  • 1.1.3. Unique Selling Proposition (USP) & offerings
• 1.2. Research Scope
• 1.3. Research Methodology
  • 1.3.1. Market Research Process
  • 1.3.2. Market Research Methodology

2 . EXECUTIVE SUMMARY

• 2.1. Highlights of Market
• 2.2. Global Market Snapshot

3 . KNOWLEDGE PROCESS OUTSOURCING - INDUSTRY ANALYSIS

• 3.1. Introduction - Market Dynamics
• 3.2. Market Drivers
• 3.3. Market Restraints
• 3.4. Opportunities
• 3.5. Industry Trends
• 3.6. Porter's Five Force Analysis
• 3.7. Market Attractiveness Analysis
  • 3.7.1 Market Attractiveness Analysis By Service
  • 3.7.2 Market Attractiveness Analysis By Application
  • 3.7.3 Market Attractiveness Analysis By Region

4 . VALUE CHAIN ANALYSIS

• 4.1. Value Chain Analysis
• 4.2. Raw Material Analysis
  • 4.2.1. List of Raw Materials
  • 4.2.2. Raw Material Manufactures List
  • 4.2.3. Price Trend of Key Raw Materials
• 4.3. List of Potential Buyers
• 4.4. Marketing Channel
  • 4.4.1. Direct Marketing
  • 4.4.2. Indirect Marketing
  • 4.4.3. Marketing Channel Development Trend

5 . IMPACT ANALYSIS OF COVID-19 OUTBREAK

6 . GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET ANALYSIS BY SERVICE

• 6.1 Overview by Service
• 6.2 Historical and Forecast Data
• 6.3 Analysis by Service
• 6.4 Analytics & Market Research (Customer & Marketing Analytics, Operations & Supply Chain Analytics, Competitive Intelligence & Industry Analysis) Historic and Forecast Sales by Regions
• 6.5 Engineering & Design Historic and Forecast Sales by Regions
• 6.6 Financial Process Outsourcing Historic and Forecast Sales by Regions
• 6.7 Legal Process Outsourcing Historic and Forecast Sales by Regions
• 6.8 Publishing Outsourcing Historic and Forecast Sales by Regions
• 6.9 Research & Development Outsourcing Historic and Forecast Sales by Regions
• 6.10. Others Historic and Forecast Sales by Regions

7 . GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET ANALYSIS BY APPLICATION

• 7.1 Overview by Application
• 7.2 Historical and Forecast Data
• 7.3 Analysis by Application
• 7.4 BFSI Historic and Forecast Sales by Regions
• 7.5 Healthcare Historic and Forecast Sales by Regions
• 7.6 IT & Telecom Historic and Forecast Sales by Regions
• 7.7 Manufacturing Historic and Forecast Sales by Regions
• 7.8 Pharmaceutical Historic and Forecast Sales by Regions
• 7.9 Retail Historic and Forecast Sales by Regions
• 7.10. Others Historic and Forecast Sales by Regions

8 . GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET ANALYSIS BY GEOGRAPHY

• 8.1. Regional Outlook
• 8.2. Introduction
• 8.3. North America Sales Analysis
  • 8.3.1. Overview, Historic and Forecast Sales Analysis
  • 8.3.2. North America By Segment Sales Analysis
  • 8.3.3. North America By Country Sales Analysis
  • 8.3.4. United State Sales Analysis
  • 8.3.5. Canada Sales Analysis
  • 8.3.6. Mexico Sales Analysis
• 8.4. Europe Sales Analysis
  • 8.4.1. Overview, Historic and Forecast Sales Analysis
  • 8.4.2. Europe by Segment Sales Analysis
  • 8.4.3. Europe by Country Sales Analysis
  • 8.4.4. United Kingdom Sales Analysis
  • 8.4.5. France Sales Analysis
  • 8.4.6. Germany Sales Analysis
  • 8.4.7. Italy Sales Analysis
  • 8.4.8. Russia Sales Analysis
  • 8.4.9. Rest Of Europe Sales Analysis
• 8.5. Asia Pacific Sales Analysis
  • 8.5.1. Overview, Historic and Forecast Sales Analysis
  • 8.5.2. Asia Pacific by Segment Sales Analysis
  • 8.5.3. Asia Pacific by Country Sales Analysis
  • 8.5.4. China Sales Analysis
  • 8.5.5. India Sales Analysis
  • 8.5.6. Japan Sales Analysis
  • 8.5.7. South Korea Sales Analysis
  • 8.5.8. Australia Sales Analysis
  • 8.5.9. Rest Of Asia Pacific Sales Analysis
• 8.6. Latin America Sales Analysis
  • 8.6.1. Overview, Historic and Forecast Sales Analysis
  • 8.6.2. Latin America by Segment Sales Analysis
  • 8.6.3. Latin America by Country Sales Analysis
  • 8.6.4. Brazil Sales Analysis
  • 8.6.5. Argentina Sales Analysis
  • 8.6.6. Peru Sales Analysis
  • 8.6.7. Chile Sales Analysis
  • 8.6.8. Rest of Latin America Sales Analysis
• 8.7. Middle East & Africa Sales Analysis
  • 8.7.1. Overview, Historic and Forecast Sales Analysis
  • 8.7.2. Middle East & Africa by Segment Sales Analysis
  • 8.7.3. Middle East & Africa by Country Sales Analysis
  • 8.7.4. Saudi Arabia Sales Analysis
  • 8.7.5. UAE Sales Analysis
  • 8.7.6. Israel Sales Analysis
  • 8.7.7. South Africa Sales Analysis
  • 8.7.8. Rest Of Middle East And Africa Sales Analysis

9 . COMPETITIVE LANDSCAPE OF THE KNOWLEDGE PROCESS OUTSOURCING COMPANIES

• 9.1. Knowledge Process Outsourcing Market Competition
• 9.2. Partnership/Collaboration/Agreement
• 9.3. Merger And Acquisitions
• 9.4. New Product Launch
• 9.5. Other Developments

10 . COMPANY PROFILES OF KNOWLEDGE PROCESS OUTSOURCING INDUSTRY

• 10.1. Top Companies Market Share Analysis
• 10.2. Market Concentration Rate
• 10.3. Accenture
  • 10.3.1. Company Overview
  • 10.3.2. Company Revenue
  • 10.3.3. Products
  • 10.3.4. Recent Developments
• 10.4. EXL Services
  • 10.4.1. Company Overview
  • 10.4.2. Company Revenue
  • 10.4.3. Products
  • 10.4.4. Recent Developments
• 10.5. Genpact
  • 10.5.1. Company Overview
  • 10.5.2. Company Revenue
  • 10.5.3. Products
  • 10.5.4. Recent Developments
• 10.6. McKinsey and Company
  • 10.6.1. Company Overview
  • 10.6.2. Company Revenue
  • 10.6.3. Products
  • 10.6.4. Recent Developments
• 10.7. Moody's Investors Service Inc.
  • 10.7.1. Company Overview
  • 10.7.2. Company Revenue
  • 10.7.3. Products
  • 10.7.4. Recent Developments
• 10.8. Mphasis
  • 10.8.1. Company Overview
  • 10.8.2. Company Revenue
  • 10.8.3. Products
  • 10.8.4. Recent Developments
• 10.9. RR Donnelley & Sons Company
  • 10.9.1. Company Overview
  • 10.9.2. Company Revenue
  • 10.9.3. Products
  • 10.9.4. Recent Developments
• 10.10. Wipro Limited HCL
  • 10.10.1. Company Overview
  • 10.10.2. Company Revenue
  • 10.10.3. Products
  • 10.10.4. Recent Developments

Note - in company profiling, financial details and recent development are subject to availability or might not be covered in case of private companies

LIST OF TABLES

• Market Snapshot
• Drivers : Impact Analysis
• Restraints : Impact Analysis
• List of Raw Material
• List of Raw Material Manufactures
• List of Potential Buyers
• Analysis by Service (USD MN)
• Analytics & Market Research (Customer & Marketing Analytics, Operations & Supply Chain Analytics, Competitive Intelligence & Industry Analysis) Market Sales by Geography (USD MN)
• Engineering & Design Market Sales by Geography (USD MN)
• Financial Process Outsourcing Market Sales by Geography (USD MN)
• Legal Process Outsourcing Market Sales by Geography (USD MN)
• Publishing Outsourcing Market Sales by Geography (USD MN)
• Research & Development Outsourcing Market Sales by Geography (USD MN)
• Others Market Sales by Geography (USD MN)
• Analysis Market by Application (USD MN)
• BFSI Market Sales by Geography (USD MN)
• Healthcare Market Sales by Geography (USD MN)
• IT & Telecom Market Sales by Geography (USD MN)
• Manufacturing Market Sales by Geography (USD MN)
• Pharmaceutical Market Sales by Geography (USD MN)
• Retail Market Sales by Geography (USD MN)
• Others Market Sales by Geography (USD MN)
• Global Knowledge Process Outsourcing Market Sales by Geography (USD MN)
• North America Market Analysis (USD MN)
• United State Market Analysis (USD MN)
• Canada Market Analysis (USD MN)
• Mexico Market Analysis (USD MN)
• Europe Market Analysis (USD MN)
• Europe Market Estimate by Country (USD MN)
• United Kingdom Market Analysis (USD MN)
• France Market Analysis (USD MN)
• Germany Market Analysis (USD MN)
• Italy Market Analysis (USD MN)
• Russia Market Analysis (USD MN)
• Spain Market Analysis (USD MN)
• Rest of Europe Market Analysis (USD MN)
• Asia Pacific Market Analysis (USD MN)
• China Market Analysis (USD MN)
• Japan Market Analysis (USD MN)
• India Market Analysis (USD MN)
• South Korea Market Analysis (USD MN)
• Australia Market Analysis (USD MN)
• Rest of Asia Pacific Market Analysis (USD MN)
• Latin America Market Analysis (USD MN)
• Brazil Market Analysis (USD MN)
• Argentina Market Analysis (USD MN)
• Peru Market Analysis (USD MN)
• Chile Market Analysis (USD MN)
• Rest of Latin America Market Analysis (USD MN)
• Middle East & Africa Market Analysis (USD MN)
• Saudi Arabia Market Analysis (USD MN)
• UAE Market Analysis (USD MN)
• Israel Market Analysis (USD MN)
• South Africa Market Analysis (USD MN)
• Rest of Middle East and Africa Market Analysis (USD MN)
• Partnership/Collaboration/Agreement
• Mergers And Acquisition

LIST OF FIGURES

• Research Scope of Knowledge Process Outsourcing Report
• Market Research Process
• Market Research Methodology
• Global Knowledge Process Outsourcing Market Size, by Region (USD MN)
• Porters Five Forces Analysis
• Market Attractiveness Analysis by Service
• Market Attractiveness Analysis by Application
• Market Attractiveness Analysis by Region
• Value Chain Analysis
• Global Market Analysis by Service (USD MN)
• Analytics & Market Research (Customer & Marketing Analytics, Operations & Supply Chain Analytics, Competitive Intelligence & Industry Analysis) Market Sales by Geography (USD MN)
• Engineering & Design Market Sales by Geography (USD MN)
• Financial Process Outsourcing Market Sales by Geography (USD MN)
• Legal Process Outsourcing Market Sales by Geography (USD MN)
• Publishing Outsourcing Market Sales by Geography (USD MN)
• Research & Development Outsourcing Market Sales by Geography (USD MN)
• Others Market Sales by Geography (USD MN)
• Global Market Analysis by Application (USD MN)
• BFSI Market Sales by Geography (USD MN)
• Healthcare Market Sales by Geography (USD MN)
• IT & Telecom Market Sales by Geography (USD MN)
• Manufacturing Market Sales by Geography (USD MN)
• Pharmaceutical Market Sales by Geography (USD MN)
• Retail Market Sales by Geography (USD MN)
• Others Market Sales by Geography (USD MN)
• Global Market by Revenue
• North America Market by Revenue
• Europe Market by Revenue
• Asia Pacific Market by Revenue
• Latin America Market by Revenue
• Middle East & Africa Market by Revenue
• Recent Development in Industry
• Top Companies Market Share Analysis

Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.