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封面
市场调查报告书
商品编码
1950779

全球B2C电子商务与线上支付创新趋势：2026

Global Trends in B2C E-Commerce & Innovations in Online Payments 2026
出版日期: | 出版商: yStats.com | 英文 1583 Pages | 商品交期: 最快1-2个工作天内

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简介目录

全球B2C和B2B电子商务的扩张、数位支付的创新以及人工智慧的应用加速全球商业生态系统的结构性转型。

本报告分析了全球B2C和B2B电子商务的扩张、数位支付的创新、人工智慧的应用以及新兴数位资产的整合如何塑造全球商业生态系统的演变。报告中还深入分析了全球市场消费者需求趋势、市场发展、支付基础设施转型、企业人工智慧应用以及数位交易创新。

主要预测亮点

  • 全球B2C电子商务的扩张受到价格敏感型消费者行为、社群电商参与度以及日益成长的跨境市场活动的影响。
  • 随着即时支付、数位钱包和自动化支付系统在全球的普及，预计到2028年，全球非现金交易将接近 2.8 兆美元。
  • 人工智慧（AI）的应用各组织中迅速扩展，但治理、技能发展和员工准备仍然是关键的限制因素。
  • B2B 市场和数位支付领域的创新持续推动企业数位转型，支援中小企业参与并实现财务工作流程自动化。

全球 B2C 电子商务由使用者互动和平台动态驱动

消费者需求、产品发现和社交管道持续影响全球 B2C 电子商务活动。线上市场仍然是成长的核心，因为消费者优先考虑便利性、价格竞争力和丰富的产品选择。跨境购物并非独立驱动因素，而是反映了更广泛的数位互动趋势，进一步凸显了平台生态系统的重要性。

数位支付基础设施消费者和企业环境中不断扩展

随着数位钱包和即时支付系统的普及，支付生态系统正持续转型为即时、非现金解决方案。虽然自动化和行动优先的金融基础设施支援着不断成长的交易量，但创新越来越注重效率和用户体验，而不是基本的普及应用。

人工智慧整合推进，但组织挑战依然存在。

随着企业追求自动化和个人化策略，人工智慧的应用商业、行销和营运领域不断扩展。然而，培训计画和治理架构的不均衡仍限制着企业的准备程度，凸显了系统化实施方法的必要性。

B2B市场和支付创新加速企业转型。

数位化B2B平台提高采购流程的透明度，使中小企业能够更有效率地进入全球市场。虚拟支付解决方案、自动化工具和分析技术重塑金融工作流程，使市场生态系统成为企业数位转型的关键驱动力。

目录

第1章 要点总结

第2章 全球B2C与B2B电子商务、支付与人工智慧概述

  • 全球要点总结
  • 全球管理概要
  • 全球B2C电子商务
    • 电子商务市场规模、成长与销售管道
    • 零售与电子商务销售：市场概览
    • 零售与电子商务占有率
    • 零售与电子商务销售额
    • 线上零售销售：市场概览
    • 线上零售销售额占零售总额的百分比
    • 线上零售销售预测
    • 购物者体验与数位行为
    • 电子商务购物趋势
    • 线上购物不满意度（受访者百分比）
    • 改善线上购物体验（受访者百分比）
    • 线上购物者的主要优势（受访者百分比）
    • 线上购物者使用的社群媒体平台（受访者百分比）
    • 各社群媒体平台上最受欢迎的购物国家/地区
    • 线上市场使用情况（受访者百分比）
    • 线上购物者建立帐户的偏好（受访者百分比）
    • 放弃购物车的原因（受访者百分比）
    • 配送承运商在线上购物决策中的重要性（依国家/地区划分，受访者百分比）
    • 社群电商与跨境购物
    • 透过社群电商购物的社群媒体使用者百分比
    • 使用社群媒体进行品牌发现的婴儿潮世代百分比
    • 千禧世代在TikTok上的购买率（%）
    • 最热门的海外购物国家（受访者百分比）
    • 向零售商购买商品的线上购物者百分比其他国家（受访者百分比）
    • 在其他国家/地区零售商购物的社群媒体使用者百分比（受访者百分比）
    • 在其他国家零售商购物的45岁以下购物者百分比（受访者百分比）
    • 社群媒体购物频率（受访者百分比）
    • 跨国购物目的地（跨国购物者百分比）
    • 跨国购物的主要类别（跨国购物者百分比）
    • 国际购物者的原因（受访者百分比）
    • 非国际购物者的原因（受访者百分比）
  • 全球数位支付
    • 数位支付市场概况及收入洞察
    • 数位支付的普及、创新及消费者偏好
    • 数位行动支付及市场成长概览
    • 趋势非现金交易总量趋势及预测
    • B2B 非现金交易总量趋势及预测
    • 支付收入趋势及预测
    • 依地区划分的交易相关支付收入及年复合成长率
    • 数位支付市场概况及收入洞察
    • 支付收入（依类型、企业/消费者划分）
    • 支付收入（依类型、企业/消费者、地区、支付类型划分）
    • 支付收入预测
    • 消费者首选的线上付款方式（受访者百分比）
    • 支付组合：新型支付方式与传统支付方式、交易量及预测
    • 接受支付方式的机构（依类型划分）
    • 按季划分的支付类型交易数量（年比变动）
    • 人工智慧驱动的支付转型
    • 人工智慧在支付领域的应用概览（6月）
    • 人工智慧驱动的金融诈欺预防和风险管理服务
    • 人工智慧最佳化支付、风险管理与客户体验
    • 人工智慧协作与支付领域的未来创新
    • 人工智慧和机器学习在支付领域的概述
    • Visa 人工智慧在代币化支付、数位身分和代理商商务的应用案例
    • 人工智慧和加密应用消除购物车放弃和数位结帐摩擦
    • 人工智慧在 B2C 电子商务和线上支付行业的挑战和风险
    • 人工智慧和机器学习在支付领域的应用案例（支付专业人士占比）
    • 生成式人工智慧在银行业实施的挑战（高阶主管占比）
    • 人工智慧在支付领域的价值与预测
  • 全球人工智慧与自动化
    • 人工智慧应用与投资现状
    • 人工智慧驱动的转型：创造机会，应对挑战
    • 技术市场规模及年比变动成长率/预测
    • 金融科技市场人工智慧成长及预测
    • 生成式人工智慧市场规模及预测
    • 人工智慧投资意愿（按支出金额和公司占比）
    • 依策略重点领域划分的人工智慧投资占有率（主要公司占比）
    • 依策略重点领域划分的人工智慧投资占有率（受访者占比）
    • 新科技采用率（高阶主管受访者占比）
    • 依组织规模划分的人工智慧实施团队（受访者占比）
    • 依组织规模划分的推动生成式人工智慧应用的高阶领导者（受访者占比）
    • 所有权清晰生成式人工智慧应用路线图的组织（依组织规模划分，受访者占比）
    • 银行在生成式人工智慧方面的支出预测
    • 金融服务公司使用人工智慧和机器学习的关键策略分析
    • 金融机构占比考虑使用生成式人工智慧进行诈欺预防
    • 将人工智慧整合到企业营运中
    • 利用自主人工智慧和整合技术推动创新
    • 推动未来支付的关键趋势
    • 在一个或多个业务职能中使用人工智慧（受访组织的百分比）
    • 组织中使用人工智慧的情况（以任务整合程度划分的员工百分比）
    • 有意使用人工智慧工具的频率（受访者百分比）
    • 在工作场所有意使用的人工智慧工具类型（使用率）
    • 报告在工作场所使用人工智慧的员工和组织百分比（受访者百分比）
    • 工作场所人工智慧采用趋势、生产力效益和治理风险
    • 人口结构变化、被动使用和对人工智慧的认知有限
    • 依产业划分的人工智慧成熟度、区域采用模式和策略性业务转型
    • 提升支付安全性和效率
    • 人工智慧在企业营运中的整合
    • 人工智慧在交易监控、身份验证和支付最佳化中的应用
    • 基于嵌入式金融、API、人工智慧和信用工具的B2B支付
    • 金融领域采用人工智慧的主要障碍
    • 基于代理和生成式人工智慧在银行业的主要发展
    • 消费者对购物中生成式人工智慧的接受度（消费者百分比）
    • 消费者对人工智慧电子商务功能的兴趣（受访者百分比）
    • 人工智慧在亚马逊物流营运的关键应用
    • 利用基于代理的人工智慧实现效率、个人化和信任
    • 生成式人工智慧的应用趋势、创新影响与伦理风险
    • 关键技术与支付平台对模型情境协定的采用情况
    • 将生成式人工智慧整合到业务流程中组织规模（受访者百分比）
    • 人工智慧训练采用率（员工百分比）
    • 人工智慧训练参与及自我评估知识程度（受访者百分比）
    • 依组织规模划分的角色为基础的生成式人工智慧培训课程采用率（受访者百分比）
    • 生成式人工智慧市场规模及预测
    • 生成式人工智慧带来的生产力提升（受访者百分比）
    • 零售行销人员关注的关键客户趋势（零售行销人员百分比）
    • 生成式人工智慧的关键商业应用案例（零售员工百分比）
    • 人工智慧在嵌入式金融生态系统的应用概述
    • 人工智慧在B2C电子商务中的应用概述
    • 希望人工智慧在整个购物体验中辅助的购物者活动（受访者百分比）
    • 人工智慧功能的应用领域在购买软体时 "非常重要" （依软体类型划分）
    • 购买具有人工智慧功能的软体被认为 "非常重要" 的领域（依软体类型划分）
    • 软体人工智慧功能在软体采购中 "比较重要" 的领域（依软体类型划分）
    • 认为人工智慧功能在软体采购中 "完全不重要" 的受访者比例（依软体类型划分）
    • 人工智慧对收入和成本的影响
    • 以组织规模划分的将生成式人工智慧融入业务流程的比例（受访者比例）
    • 策略与公司财务领域中，生成式人工智慧带来的收入成长（受访者比例）
    • 供应链与库存管理领域中，生成式人工智慧带来的收入成长（受访者比例）
    • 行销与销售领域中，生成式人工智慧带来的收入成长（受访者比例）
    • 服务营运领域中，生成式人工智慧带来的收入成长（受访者比例）
    • 在软体工程领域中，生成式人工智慧带来的收入成长（受访者比例）受访者）
    • 产品或服务开发中因生成式人工智慧带来的收入成长（受访者百分比）
    • 供应链和库存管理中因生成式人工智慧带来的成本节约（受访者百分比）
    • 服务运作中因生成式人工智慧带来的成本节约（受访者百分比）
    • 策略与公司财务中因生成式人工智慧所带来的成本降低等级（受访者百分比）
    • 人力资源中因生成式人工智慧所带来的成本降低等级（受访者百分比）
    • 软体工程中因生成式人工智慧所带来的成本降低等级（受访者百分比）
    • 风险、法律和合规中因生成式人工智慧带来的成本降低等级（受访者百分比）
    • 行销与销售中因生成式人工智慧所带来的成本降低等级（受访者百分比）
    • IT中因生成式人工智慧所带来的成本降低等级（受访者百分比）
    • 成本降低等级产品和服务开发中的生成式人工智慧（受访者百分比）
    • 人工智慧治理、风险与策略一致性
    • 人工智慧治理挑战、集中式策略以及支付公司领导层的角色
    • 人工智慧治理、策略一致性和高阶主管所有权的趋势
    • 人工智慧采用的集中化程度（受访者百分比）
    • 企业中人工智慧的采用及其对业务的影响
    • 主要的人工智慧风险类别（受访者百分比）
    • 人工智慧采用的信任差距、对可解释性的担忧以及组织差距
    • 人工智慧在工作场所使用的正面、中性和负面影响（员工百分比）
    • 机器学习市场区隔（依最终使用者产业划分）
    • 与人工智慧和机器学习相关的主要风险（支付处理商百分比）
  • 全球区块链与加密货币
    • 区块链市场概况
    • 百分比拥有和使用数位货币的人口比例
    • 加密货币与区块链：市场概览
    • 区块链：市场概览
    • 加密货币持有者数量
    • 北美：加密货币持有者数量
    • 欧洲：加密货币持有者数量
    • 亚洲：加密货币持有者数量
    • 大洋洲：加密货币持有者数量
    • 南美洲：加密货币持有者数量
    • 非洲：加密货币持有者数量
    • 各国加密货币持有人口比例
    • 依性别划分的加密货币持有率（依国家/地区划分）
    • 六个月前退出市场的加密货币持有者比例
    • 前持有者出售加密货币的时间分布（依国家/地区划分）
    • 因投资损失而出售加密货币的前持有者比例（依国家/地区划分）国家/地区）
    • 过去持有加密货币且认为未来一年内有很高可能购买加密货币的人比例
    • 过去持有加密货币的人购买加密货币的可能性以国家/地区划分
    • 区块链市场现状
    • 过去持有加密货币的人购买加密货币的可能性以国家/地区划分
    • 目前开发或学习开发区块链应用程式的开发者比例（依类型划分）
    • 在美国或加拿大上市的主要区块链公司
    • 区块链应用程式（不包括加密货币）的开发者现状
    • 比特币和其他加密货币的开发者现状
    • 非同质化代币（NFT）开发者格局分析
    • 已开始探索区块链技术的美国、加拿大和欧洲银行的比例
    • 加密货币用例（占加密货币应用程式的百分比）持有者）
    • 24-35岁加密货币持有者比例
    • 使用区块链进行加密货币交易的人口比例
    • 重大地缘政治事件对标普500指数、黄金和比特币10天收益的影响
    • 区块链机构投资与避险基金活动
    • 过去一年持有加密货币的人购买加密货币的可能性（依国家/地区划分）
    • 投资数位资产的传统避险基金占有率
    • 避险基金数位资产交易方式（依避险基金类型划分）
    • 使用稳定币投资数位资产的避险基金比例
    • 参与或考虑代币化的避险基金比例
    • 专注于数位资产的避险基金投资代币化资产的比例
    • 现货比特币ETF的核准如何改变了避险基金受访者对推出新数位资产产品的看法
    • 比特币使用计画细分ETF 作为数位资产投资策略的一部分
    • 避险基金投资的数位资产类型（依避险基金类型划分）
    • 使用稳定币的主要原因（依避险基金类型划分）
    • 加密货币消费者行为
    • 受访者有兴趣使用加密货币购买的商品类型（受访者百分比）
    • 表示会选择接受加密货币的线上商店而非不接受加密货币的线上商店的受访者百分比
    • 如果他们最喜欢的线上商店接受加密货币，会更频繁购物的受访者百分比
    • 愿意使用数位货币支付的受访者百分比
    • 如果接受加密货币，会增加线上消费的受访者百分比
    • 愿意将加密货币作为其投资组合重要组成部分的加密货币持有者百分比
    • 购买加密货币作为通膨对冲工具的成年人百分比（依国家/地区划分，成年人百分比）
    • 希望获得工作或业务加密货币报酬的受访者百分比
    • 提及监管问题的加密货币持有者和非持有者百分比阻碍加密货币投资的因素（依国家/地区划分，前加密货币持有者和非持有者的百分比）
  • 全球 B2B 电子商务
    • 市场格局与买家决策过程
    • B2B 电子商务市场趋势概述
    • B2B 电子商务商品交易总额（GMV）
    • 购买前进行线上研究的B2B 买家百分比
    • 影响 B2B 采购决策的社群媒体平台（企业买家百分比）
    • 价格敏感度对 B2B 采购选择的影响（企业买家百分比，依地区划分）
    • 因各种原因延迟 B2B 采购的企业买家百分比
    • 延迟或放弃 B2B 采购的主要原因（企业买家百分比）
    • 面临延迟采购挑战的千禧世代与 Z 世代企业买家百分比决策
    • 买家体验、线上行为与平台偏好
    • B2B采购的主要障碍（依地区划分的企业买家百分比）
    • 认为其B2B电子商务体验 "优秀" 的B2B买家百分比
    • 更倾向于透过供应商网站线上订购的B2B买家百分比
    • 如果其他B2B网店提供更好的体验，会更换供应商的B2B买家百分比
    • 认为糟糕的采购体验会对其供应商关係产生一定影响的B2B买家百分比
    • 计划在未来一年增加线上采购支出的中小企业百分比
    • 可能更换供应商的B2B买家百分比（按买家细分市场划分）
    • 预计未来一年线上支出将增加的中小型企业B2B买家百分比（依行业划分，中小企业买家估计百分比）
    • 认为便利准确的线上网店体验重要的B2B买家百分比
    • 更倾向于线上重复下单的B2B买家百分比
    • B2B网店订单错误率
    • 更倾向于线上下单复杂、高价值商品的B2B买家百分比
    • 因订单错误而犹豫是否在线上下单的B2B买家百分比
    • 透过网路商店下单的B2B订单错误率（依买家细分，企业买家百分比）
    • 线上下单时需要供应商提供的约定资讯/资料（企业买家百分比）
    • 线上下单时需要供应商提供的资讯/资料（企业买家百分比）
    • 至少有一个原因导致无法在线上下单的B2B买家百分比
    • 线上采购的主要障碍（企业买家百分比）买家）
    • 线上消费成长的主要原因（企业买家预测百分比）
    • 线上采购最重要的方面（企业买家百分比）
    • 支付、平台、市场和技术的影响
    • B2B采购的主要障碍（企业买家百分比）
    • B2B支付市场趋势（7月）
    • 人工智慧在B2B支付市场的应用
    • B2B支付量预测
    • B2B银行卡支付量预测
    • B2B虚拟卡支付量预测
    • 2028年B2B支付通路成长率预测
    • 计划全面改造其数位化业务的B2B经销商百分比
    • 依国家/地区划分的B2B发票付款时间细分（占B2B发票总额的百分比）
    • 2023年及2024年（1/2）
    • 依国家/地区划分的B2B 发票付款时间细分（占 B2B 发票总额的百分比）
    • 2023年和2024年（2/2）
    • 未来 12个月 B2B 客户付款方式变化预期细分
    • 最有效的销售管道（受访者百分比）
    • 用于研究和评估供应商的销售管道（公司百分比）
    • 参与第三方市场最多的产业（公司百分比）
    • 市场占有率成长型公司的销售通路策略（公司百分比）
    • 市场成长策略的影响（依公司类型划分的公司百分比）
    • 透过行业特定市场获得市场占有率的公司百分比
    • 透过产业特定市场失去市场占有率的公司百分比
    • 透过第三方市场线上销售产品并获得市场占有率的公司百分比占有率
    • 透过第三方市场线上销售产品但市场占有率下降的公司比例
    • 线上市场的采用率（赢家和输家的百分比）
    • 企业买家更倾向于使用市场而非传统 B2C 电子商务平台的领域（企业买家的百分比）
    • 支付、平台和市场设备和技术的影响
    • 积极愿意在製造商市场和通用 B2B 市场购物的B2B 买家比例
    • 对在製造商市场和通用 B2B 市场购物漠不关心的B2B 买家预测比例
    • B2B 市场创投较去年同期变化
    • 创投金额和轮次细分（依产业市场和横向市场划分）
    • 市场创投细分（依市场类型划分）
    • 亚马逊企业购：B2B 电子商务市场概况
    • B2B 软体买家考虑服务提供者的百分比（B2B 软体买家）
    • B2B 软体买家的投资报酬率等待时间
    • 认为服务提供者/实施商是其软体决策因素的B2B 软体买家百分比决策流程
    • 最终软体采购决策者组成（依职位/部门划分）
    • 认为软体采购选择总是或经常基于共识的B2B 软体买家比例
    • 担任财务长（CFO）的B2B 高阶主管在软体选择过程中总是或经常拥有最终决策权的比例
    • 2025年前软体采购支出预测变化构成

第3章 亚太地区 B2C 和 B2B 电子商务、支付和人工智慧概述

  • 亚太地区主要结论
  • 亚太地区管理总结
  • 亚太地区 B2C 电子商务
  • 亚太地区数位支付
简介目录
Product Code: 1713

Global B2C & B2B E-Commerce Expansion, Digital Payment Innovation, and AI Adoption Accelerate Structural Transformation Across Global Commerce Ecosystems

Hamburg-based secondary market research firm yStats.com analyzes how global B2C and B2B E-Commerce expansion, digital payment innovation, artificial intelligence adoption, and emerging digital asset integration are shaping the evolution of global commerce ecosystems in its latest publication, Global Trends in B2C E-Commerce & Innovations in Online Payments 2026, providing in-depth coverage of consumer demand dynamics, marketplace development, payment infrastructure transformation, enterprise AI adoption, and digital transaction innovation across global markets.

Key Forecast Highlights

    • Global B2C E-Commerce expansion is increasingly shaped by price-sensitive consumer behavior, social commerce engagement, and growing cross-border marketplace activity.
    • Worldwide non-cash transactions are forecast to approach 2.8 trillion by 2028 as instant payments, digital wallets, and automated payment systems scale globally.
    • Artificial intelligence adoption is expanding rapidly across organizations, though governance, skills development, and workforce readiness remain key constraints.
    • B2B marketplaces and digital payment innovation continue to drive enterprise digitization, supporting SME participation and automated financial workflows.

Global B2C E-Commerce Is Driven by Engagement and Platform Dynamics

Consumer demand, product discovery, and social channels continue to shape global B2C E-Commerce activity. Online marketplaces remain central to growth as shoppers prioritize convenience, competitive pricing, and wider product selection. Cross-border purchasing reflects broader digital engagement trends rather than a standalone driver, reinforcing the importance of platform ecosystems.

Digital Payments Infrastructure Expands Across Consumer and Business Environments

The payments ecosystem continues to shift toward real-time and non-cash solutions as digital wallets and instant payment systems gain traction. Automation and mobile-first financial infrastructure are supporting transaction growth, while innovation increasingly focuses on efficiency and user experience rather than basic adoption.

Artificial Intelligence Integration Advances, Yet Organizational Gaps Remain

AI deployment is expanding across commerce, marketing, and operations as businesses pursue automation and personalization strategies. However, uneven training programs and governance frameworks continue to limit enterprise readiness, highlighting the need for structured implementation approaches.

B2B Marketplaces and Payment Innovation Accelerate Enterprise Transformation

Digital B2B platforms are improving procurement transparency and enabling SMEs to access global markets more efficiently. Virtual payment solutions, automation tools, and analytics are reshaping financial workflows, positioning marketplace ecosystems as key drivers of enterprise digital transformation.

Table of Contents

1. Executive Key Takeaways

2. Global B2C & B2B E-Commerce, Payments, and AI Overview

  • 2.1. Global Key Takeaways
  • 2.2. Global Management Summary
  • 2.3. Global B2C E-Commerce
    • 2.3.1. E-Commerce Market Size, Growth & Sales Channels
    • Global: Overview of Retail & E-Commerce Sales Market, January 2025
    • Global: Retail E-Commerce Share, in % of Total Retail Sales, 2021-2027f
    • Global: Retail E-Commerce Sales, in USD trillion, in % Year-on-Year Change, 2021-2027f
    • Global: Retail E-Commerce Share, in % of Total Retail Sales, 2022-2028f
    • Global: Retail E-Commerce Sales, in USD trillion, in % Year-on-Year Change, 2022-2028f
    • Global: Overview of Online Retail Sales Market, January 2025
    • Global: Online Retail Sales as a Share of Total Retail Sales, in %, 2028f
    • Global: Online Retail Sales, in USD trillion, 2023 & 2028f
    • 2.3.2. Shopper Experience & Digital Behavior
    • Global: E-Commerce Shopping Trends, January 2025
    • Global: Online Shopper Frustrations, in % of Respondents, 2024
    • Global: Online Shopper Experience Improvements, in % of Respondents, 2024
    • Global: Important Benefits for Online Shoppers, in % of Respondents, 2024
    • Global: Social Media Platforms Purchased From, by Online Shoppers, in % of Respondents, 2024
    • Global: Most Popular Countries for Shopping on Each Social Media Platform, February 2023
    • Global: Online Marketplace Usage, in % of Respondents, 2024
    • 2.3.2. Shopper Experience & Digital Behavior (Cont.)
    • Global: Online Shopper Preferences for Account Creation, in % of Respondents, 2024
    • Global: Reasons for Online Shopping Cart Abandonment, in % of Respondents, 2024
    • Global: Importance of Delivery Providers in Online Shopping Decisions, by Country, in % of Respondents, 2024 (1 of 2)
    • Global: Importance of Delivery Providers in Online Shopping Decisions, by Country, in % of Respondents, 2024 (2 of 2)
    • 2.3.3. Social Commerce & Cross-Border Shopping
    • Global: Social Media Users Making A Purchase Through Social Commerce, in %, 2024
    • Global: Baby Boomers Using Social Media For Brand Discovery, in %, 2024
    • Global: Millennials Making Purchases on TikTok, in %, November 2024
    • Global: Most Popular Countries for Buying Items from Abroad, in % of Respondents, 2024
    • Global: Share of Online Shoppers Buying from Retailers in Other Countries, in % of Respondents, 2024
    • Global: Share of Social Media Shoppers Buying From Retailers In Other Countries, in % of Respondents, 2024
    • Global: Share of Shoppers Under 45 Buying From Retailers In Other Countries, in % of Respondents, 2024
    • Global: Social Media Shopping Frequency, in % of Respondents, 2024
    • Global: Cross-Border Shopping Destinations, in % of Cross-Border Shoppers, 2024
    • Global: Top Categories for Cross-Border Purchases, in % of Cross-Border Shoppers, 2024
    • Global: Shoppers Reasons for Buying from Abroad, in % of Respondents, 2024
    • Global: Shoppers Reasons for Not Buying from Abroad, in % of Respondents, 2024
  • 2.4. Global Digital Payments
    • 2.4.1. Digital Payments Market Overview & Revenue Insights
    • Global: Digital Payments Adoption, Innovations and Consumer Preferences, January 2025 (Part 1 of 2)
    • Global: Digital Payments Adoption, Innovations and Consumer Preferences, January 2025 (Part 2 of 2)
    • Global: Digital Mobility Payments and Market Growth Overview, January 2025
    • Global: Total Non-cash Transactions Volume, in volume trillions, 2018 & 2021-2024e & 2028f
    • Global: Total B2B Non-cash Transactions Volume, in volume billions, 2018 & 2021-2024e & 2028f
    • Global: Payments Revenue Value, in USD trillion, 2013, 2018, 2020- 2023, 2028f
    • Global: Transaction-Related Payments Revenue, by Region, in USD billion, and Compound Annual Growth Rate, 2019, 2024 & 2029f
    • 2.4.1. Digital Payments Market Overview & Revenue Insights (Cont.)
    • Global: Payments Revenue by Type, Commercial & Consumer in %, 2023
    • Global: Payments Revenue by Type, Commercial & Consumer in %, by Region, 2023
    • Global: Payments Revenue by Type, Commercial & Consumer in %, by Region, by Payment Type, 2023
    • Global: Payment Revenue Value, in USD trillion, 2027f
    • Global: Online Payment Methods Preferred by Shoppers, in % of Respondents, 2024
    • Global: Payment Mix: New Payments vs Traditional Payments, In % of transaction volume, 2023 & 2028f
    • Global: Organizations Accepting Payment Methods, by Type, in %, 2022 & 2024
    • Global: Payment Type Transactions, by Quarter, in % Year-Over-Year Change, Q4 2022 - Q3 2023
    • 2.4.2. AI-Driven Transformation in Payments
    • Global: Overview of AI Use in Payments, June 2024 (1 of 3)
    • Global: Overview of AI Use in Payments, December 2023 (2 of 3)
    • Global: Overview of AI Use in Payments, December 2023 (3 of 3)
    • Global: Overview of AI and Machine Learning in Payments, December 2023 (1 of 2)
    • Global: AI-Driven Fraud Prevention and Risk Management in Financial Services, January 2025
    • Global: AI-Optimized Payments, Risk Management, and Customer Experience, January 2025
    • Global: AI Collaboration and Future Innovations in Payments, January 2025
    • Global: Overview of AI and Machine Learning in Payments, December 2023 (2 of 2)
    • Global: Visa AI Use Cases in Tokenized Payments, Digital Identity & Agentic Commerce, June 2025
    • Global: AI and Crypto Applications Tackle Cart Abandonment and Digital Checkout Friction, June 2025
    • Global: Challenges And Risks of AI Use in the B2C E-Commerce And Online Payments Industry, June 2024
    • Global: Use Cases of AI and Machine Learning in Payments, in % of Payment Professionals, 2023e
    • Global: Top Challenges With Applying Generative AI in Banking, in % of C-Suite Executives, October 2023
    • Global: Value of AI in Payments, in USD billion, 2023 & 2031f
  • 2.5. Global AI & Automation
    • 2.5.1. AI Adoption & Investment Landscape
    • Global: AI-Driven Transformation, Unlocking Opportunities and Addressing Challenges, June 2025
    • Global: Technology Market Size and Year-over-Year Growth, in USD trillions, 2024 & 2025f
    • Global: Growth of AI in Fintech Market, in USD billions, 2025 & 2030f
    • Global: Generative AI Market Size, in USD billions, 2025 & 2030f
    • Global: AI Investment Intentions by Spending Range, in % of Companies, 2025
    • Global: Share of AI Investment by Strategic Focus Area, in % of Leading Companies, 2024
    • Global: Share of AI Investment by Strategic Focus Area, in % of Respondents, 2024
    • Global: Adoption of New Technologies, in % of C-Suite Respondents, 2024
    • Global: Gen AI Adoption Teams by Organization Size, in % of Respondents, 2024
    • Global: Senior Leaders Driving Gen AI Adoption by Organization Size, in % of Respondents, 2024
    • Global: Organizations With Defined Roadmaps for Gen AI Adoption by Organization Size, in % of Respondents, 2024
    • Global: Spend by Banks on Generative AI, in USD billion, 2024e & 2030f
    • Global: Breakdown of Financial Service Companies' Primary Strategy for Use of AI and ML, in %, Q1 2023
    • Global: Share of Financial Institutions Eyeing Generative AI Use For Fighting Fraud, in %, 2024e
    • 2.5.2. AI Integration in Enterprise Operations
    • Global: Driving Innovation Through Autonomous AI and Integrated Technologies, June 2025
    • Global: Key Trends Driving the Future of Payments, June 2025
    • Global: AI Use in One or More Business Functions, in % of Respondent Organizations, 2021 & 2H 2024
    • Global: Organizational Use of AI by Extent of Task Integration, in % of Employees, 2025
    • Global: Frequency of Intentional Use of AI Tools, in % of respondents, 2025
    • Global: Types of AI Tools Intentionally Used at Work, in % of usage, 2025
    • Global: Share of Employees and Organizations Reporting AI Use at Work, in % of Respondents, 2022 & 2024
    • Global: Workplace Adoption Trends, Productivity Benefits, and Governance Risks in AI Use, June 2025
    • Global: Demographic Variation, Passive Use, and Limited Recognition of AI, June 2025
    • Global: Sector AI Maturity, Regional Adoption Patterns, and Strategic Business Transformation, June 2025
    • Global: Advancing Payment Security and Efficiency, June 2025
    • 2.5.2. AI Integration in Enterprise Operations (Cont.)
    • Global: AI in Transaction Monitoring, Identity Verification, and Payment Optimization, June 2025
    • Global: B2B Payments with Embedded Finance, APIs, AI, and Credit Tools, June 2025
    • Global: Key Barriers to AI Implementation in Finance, June 2025
    • Global: Key Developments in Agentic and Generative AI across Banking Segments, June 2025
    • Global: Consumer Openness to Generative AI in Shopping, in % of Consumers, 2024
    • Global: Consumer Openness to Generative AI in Shopping, in % of Consumers, 2024
    • Global: Consumer Interest in AI E-Commerce Features, in % of Respondents, 2025
    • Global: Key Applications of AI in Amazon's Logistics Operations, June 2025
    • Global: Enabling Efficiency, Personalization, and Trust with Agentic AI, June 2025
    • Global: Adoption Trends, Innovation Impact, and Ethical Risks in Generative AI, June 2025
    • Global: Adoption of Model Context Protocol by Major Tech and Payment Platforms, June 2025
    • Global: Embedding of Gen AI into Business Processes by Organization Size, in % of Respondents, 2024
    • Global: Adoption of AI Training, in % of Workforce, 2025
    • Global: AI Training Participation and Self-Assessed Knowledge Levels, in % of Respondents, 2025
    • Global: Adoption of Role-Based Gen AI Training Courses by Organization Size, in % of Respondents, 2024
    • Global: Generative AI Market Size, in USD billion, 2023e & 2027f
    • Global: Productivity Gains Through Generative AI, in % of Respondents, 2023e
    • Global: Top Customer Trends That Retail Marketers Are Watching For in 2024, in % of Retail Marketers, November 2023
    • Global: Top Commerce Use Cases For Generative AI, in % of Retail Professionals, June 2023
    • Global: Overview of AI Use in the Embedded Finance Ecosystem, January 2024 (1 of 2)
    • Global: Overview of AI Use in the Embedded Finance Ecosystem, January 2024 (2 of 2)
    • Global: Overview of AI Use in B2C E-Commerce, June 2024 (1 of 2)
    • Global: Overview of AI Use in B2C E-Commerce, June 2023 (2 of 2)
    • Global: Activities That Shoppers Desire AI Assistance With Throughout Their Shopping Experience, in % of Respondents, October 2023
    • Global: Areas in Which Software Purchases Having AI Functionality Is "Very Important", by Software Type, in %, March 2024
    • Global: Areas in Which Software Purchases Having AI Functionality Is "Important", by Software Type, in %, March 2024
    • Global: Areas in Which Software Purchases Having AI Functionality Is "Somewhat Important", by Software Type, in %, March 2024
    • Global: Areas in Which Software Purchases Having AI Functionality Is "Not At all Important", by Software Type, in %, March 2024
    • 2.5.3. AI Revenue & Cost Impacts
    • Global: Embedding of Gen AI into Business Processes by Organization Size, in % of Respondents, 2024
    • Global: Revenue Increases from Generative AI in Strategy and Corporate Finance, in % of Resp., 2024
    • Global: Revenue Increases from Generative AI in Supply Chain and Inventory Management, in % of Respondents, 2024
    • Global: Revenue Increases from Generative AI in Marketing and Sales, in % of Respondents, 2024
    • Global: Revenue Increases from Generative AI in Service Operations, in % of Respondents, 2024
    • Global: Revenue Increases from Generative AI in Software Engineering, in % of Respondents, 2024
    • Global: Revenue Increases from Generative AI in Product or Service Development, in % of Respondents, 2024
    • Global: Cost Reduction Levels from Generative in Supply Chain and Inventory Management, in % of Respondents, 2024
    • Global: Cost Reduction Levels from Generative AI in Service Operations, in % of Respondents, 2024
    • Global: Cost Reduction Levels from Generative AI in Strategy and Corporate Finance, in % of Respondents, 2024
    • Global: Cost Reduction Levels from Generative AI in HR, in % of Respondents, 2024
    • Global: Cost Reduction Levels from Generative AI in Software Engineering, in % of Respondents, 2024
    • Global: Cost Reduction Levels from Generative AI in Risk, Legal, and Compliance, in % of Respondents, 2024
    • Global: Cost Reduction Levels from Generative AI in Marketing and Sales, in % of Respondents, 2024
    • Global: Cost Reduction Levels from Generative AI in IT, in % of Respondents, 2024
    • Global: Cost Reduction Levels from Generative AI in Product or Service Development, in % of Respondents, 2024
    • 2.5.4. AI Governance, Risks, & Strategic Alignment
    • Global: AI Governance Challenges, Centralized Strategies, and Leadership Roles in Payment Firms, June 2025
    • Global: AI Governance, Strategic Alignment, and Executive Ownership Trends, June 2025
    • Global: Degree of Centralization of AI Deployment, in % of Respondents, 2024
    • Global: AI Adoption Across Enterprises and Its Business Impact, June 2025
    • Global: Key AI Risk Categories, in % of Respondents, 2025
    • Global: Trust Disparities, Explainability Concerns, and Organizational Gaps in AI Adoption, June 2025
    • Global: Positive, Neutral, or Negative Impacts of AI Use in the Workplace, in % of Employees, 2025
    • Global: Breakdown of Machine Learning Market, by End-Use Industry, in %, 2022
    • Global: Top Risks Associated With AI and Machine Learning, in % of Payment Professionals, 2023e
  • 2.6. Global Blockchain & Cryptocurrency
    • 2.6.1. Blockchain Market Landscape
    • Global: Share of Population That Owns And Uses Digital Currency, in %, 2024e
    • Global: Overview of the Cryptocurrency And Blockchain Market, January 2025
    • Global: Overview of the Blockchain Market, January 2025
    • Global: Number of Cryptocurrency Owners, in millions, 2023 & 2024e
    • North America: Number of Cryptocurrency Owners, in millions, 2023 & 2024e
    • Europe: Number of Cryptocurrency Owners, in millions, 2023 & 2024e
    • Asia: Number of Cryptocurrency Owners, in millions, 2023 & 2024e
    • Oceania: Number of Cryptocurrency Owners, in millions, 2023 & 2024e
    • South America: Number of Cryptocurrency Owners, in millions, 2023 & 2024e
    • Africa: Number of Cryptocurrency Owners, in millions, 2023 & 2024e
    • Global: Share of Population That Owns Cryptocurrency, by Country, in % of Population, 2024e (1 of 3)
    • Global: Share of Population That Owns Cryptocurrency, by Country, in % of Population, 2024e (2 of 3)
    • Global: Share of Population That Owns Cryptocurrency, by Country, in % of Population, 2024e (3 of 3)
    • Global: Breakdown of Cryptocurrency Ownership, by Gender, in %, February 2022 & June 2024
    • Global: Breakdown of Gender of Cryptocurrency Owners, by Country, in %, June 2024 (1 of 2)
    • Global: Breakdown of Gender of Cryptocurrency Owners, by Country, in %, June 2024 (2 of 2)
    • Global: Breakdown of Cryptocurrency Ownership Status, by Country, in %, June 2024 (1 of 2)
    • Global: Breakdown of Cryptocurrency Ownership Status, by Country, in %, June 2024 (2 of 2)
    • Global: Share of Past Cryptocurrency Owners Exiting the Market More than 6 Months Ago, in %, June 2024
    • Global: Breakdown of Timeframes When Past Owners Sold Off Their Cryptocurrency Holdings, by Country, in %, June 2024 (1 of 2)
    • Global: Breakdown of Timeframes When Past Owners Sold Off Their Cryptocurrency Holdings, by Country, in %, June 2024 (2 of 2)
    • Global: Share of Past Cryptocurrency Owners Who Sold Their Crypto due to Lost Money on their Investment, in %, June 2024
    • Global: Share of Past Cryptocurrency Owners Who Sold Their Crypto due to Lost Money on their Investment, by Country, in % of Past Cryptocurrency Owners, June 2024
    • Global: Share of Past Cryptocurrency Owners Who Say That They Are Likely to Buy Cryptocurrency in the Next Year, in %, June 2024
    • Global: Breakdown of Likelihood of Past Owners to Buy Cryptocurrency in the Next Year, by Country, in %, June 2024 (1 of 2)
    • 2.6.1. Blockchain Market Landscape (Cont.)
    • Global: Breakdown of Likelihood of Past Owners to Buy Cryptocurrency in the Next Year, by Country, in %, June 2024 (2 of 2)
    • Global: Share of Developers Currently Working on Or Learning About Blockchain Applications, by Type, in % of Developers, Q3 2022 (1 of 2)
    • Global: Share of Developers Currently Working on Or Learning About Blockchain Applications, by Type, in % of Developers, Q3 2022 (2 of 2)
    • Global: Biggest Blockchain Companies That Are Publicly Traded Either in the U.S. Or Canada, by Type, Revenue, and Market Cap, in USD billion/million, December 2022
    • Global: Breakdown of Developers' Status On Blockchain Applications, Excluding Cryptocurrencies, in %, Q3 2022
    • Global: Breakdown of Developers' Status On Cryptocurrencies, e.g. Bitcoin, in %, Q3 2022
    • Global: Breakdown of Developers' Status On Non-Fungible Tokens (NFTs), in %, Q3 2022
    • Global: Share of U.S., Canadian And European Banks That Have Started Exploring Blockchain Technology, in %, December 2022
    • Global: Use Cases of Cryptocurrency, in % of Cryptocurrency Owners, June 2024
    • Global: Share of Population Aged 24-35 That Own Cryptocurrency, in %, 2024e
    • Global: Share of Population That Uses Blockchain For Cryptocurrency, in %, December 2022
    • Global: Influence of Major Geopolitical Events on 10 Day Return of S&P 500, Gold, And Bitcoin, September 2024
    • Global: Influence of Major Geopolitical Events on 60 Day Return of S&P 500, Gold, And Bitcoin, September 2024
    • 2.6.2. Blockchain Institutional Investment & Hedge Fund Activity
    • Global: Breakdown of Likelihood of Past Owners to Buy Cryptocurrency in the Next Year, by Country, in %, June 2024 (2 of 2)
    • Global: Share of Traditional Hedge Funds That Have Exposure to Digital Assets, in % of Hedge Funds, 2022, 2023, 2024e
    • Global: Ways in Which Hedge Funds Are Trading Digital Assets in, by Type of Hedge Fund, in % of Hedge Funds, Q2 2024
    • Global: Share of Hedge Funds Investing In Digital Assets That Are Using Stablecoins, in %, Q2 2024
    • Global: Share of Hedge Funds That Are Either Committed to Or Exploring Tokenization, in %, Q2 2024
    • Global: Share of Digital Asset Focused Hedge Funds That Are Investing in Tokenized Assets, in %, Q2 2024
    • Global: Breakdown Of How The Approval Of Spot Bitcoin ETFs Changed Hedge Fund Respondents' Perspective On Launching New Digital Assets Products, in %, Q2 2024
    • Global: Breakdown of Plan to Use Bitcoin ETFs as Part of Digital Asset Investment Strategy, in %, Q2 2024
    • Global: Types of Digital Assets That Hedge Funds Are Invested in, by Type of Hedge Fund, in % of Hedge Funds, Q2 2024
    • Global: Top Reasons For Using Stablecoins, by Type of Hedge Fund, in % of Hedge Funds, Q2 2024
    • 2.6.3. Crypto Consumer Behavior
    • Global: Type of Purchases Respondents Are Interested in Making With Crypto, in % of Respondents, 2023
    • Global: Share of Respondents Who Would Choose an Online Store That Accepts Cryptocurrencies Over One That Does Not, in %, 2023
    • Global: Share of Respondents Who Would Shop More Frequently at Their Preferred Online Stores If They Accepted Cryptocurrencies, in %, 2023
    • Global: Share of Respondents Who Would Like to Be Able to Make Payments in Digital Currencies, in %, 2023
    • Global: Share of Respondents Who Would Spend More Online If Cryptocurrencies Were Accepted, in %, 2023
    • Global: Share of Cryptocurrency Owners Who Are Comfortable Making Crypto a Significant Part of Their Investment Portfolio, in %, June 2024
    • Global: Share of Adults Who Buy Crypto to Hedge Against Inflation, by Country, in % of Adults, June 2024
    • Global: Cryptocurrencies Respondents Would Choose to Be Paid in for Their work Or Business If Possible, in % of Respondents, 2023
    • Global: Share of Past Cryptocurrency Owners And Non-Owners Citing Regulatory Concerns as a Barrier to Investing in Crypto, by Country, in % of Past Cryptocurrency Owners And Non-Owners , June 2024
  • 2.7. Global B2B E-Commerce
    • 2.7.1. Market Landscape & Buyer Decision Journeys
    • Global: Overview of B2B E-Commerce Market Trends, July 2024 (1 of 2)
    • Global: Overview of B2B E-Commerce Market Trends, July 2024 (2 of 2)
    • Global: B2B E-Commerce GMV, in USD trillion, 2022 & 2026f
    • Global: Share of B2B Buyers Who Conduct Research Online Before Purchasing, in %, 2023e
    • Global: Social Media Platforms Informing B2B Purchase Decisions, in % of Business Buyers, December 2022
    • Global: Price Sensitivity Affecting B2B Buying Choices, by Region, in % of Business Buyers, 2023e
    • Global: Share of Business Buyers Whose B2B Purchase Was Postponed Due to Various Reasons, in %, 2023e
    • Global: Top Reasons Causing a Delay or Discontinuation in a B2B Purchase, in % of Business Buyers, 2023e
    • Global: Share of Millennial And Gen Z Business Buyers Who Face Challenges That Prolong Their Purchasing Decision, in %, 2023e
    • 2.7.2. Buyer Experience, Online Behavior, & Platform Preferences
    • Global: Top B2B Purchase Obstructions, in % of Business Buyers, 2023e
    • Global: Share of B2B Buyers Who Grade Their B2B E-Commerce Experience as "Excellent", in %, 2023
    • Global: Share of B2B Buyers Who Prefer to Place Orders Online Through Suppliers' Websites, in %, 2023
    • Global: Share of B2B Buyers Who Would Switch Suppliers If Another B2B Web Store Offered a Better Experience, in %, 2023
    • Global: Share of B2B Buyers Who Believe That a Bad Buying Experience Impacts Their Relationship With the Supplier to Some Extent, in %, 2023
    • Global: Share of SMBs That Plan to Boost Their Online Procurement Spending in the Coming Year, in %, 2023
    • Global: Share of B2B Buyers Who Are Likely to Switch to Another Supplier, by Buyer Segments, in % of Business Buyers, 2023
    • Global: Share of SMB B2B Buyers Who Expect Their Online Spend to Increase in the Next Year, by Industry, in % of SMB Business Buyers, 2024e
    • Global: Share of B2B Buyers Who Believe That an Easy And Accurate Online Web Store Experience Is Important, in %, 2023
    • Global: Share of B2B Buyers Who Say That They Prefer to Place Repeat Orders Online, in %, 2023
    • Global: Share of Web Store B2B Orders Experiencing Order Errors, in %, 2023
    • Global: Share of B2B Buyers Who Prefer to Place Complex And High Value Orders Online, in %, 2023
    • Global: Share of B2B Buyers Reporting Being Put Off From Ordering Online Due to Order Errors, in %, 2023
    • Global: Share of B2B Orders Placed Via Web Stores Experiencing Order Errors, by Buyer Segments, in % of Business Buyers, 2023*
    • Global: Agreed Information/Data Needed From Supplier When Ordering Online, in % of Business Buyers, 2023
    • Global: Information/Data Needed From Supplier When Ordering Online, in % of Business Buyers, 2023
    • Global: Share of B2B Buyers Who Have at Least One Reason That Prevents Them From Placing Orders Online, in %, 2023*
    • Global: Top Hurdles to Online Purchasing, in % of Business Buyers, 2023
    • Global: Top Reasons to Increase Online Spend, in % of Business Buyers, 2024e
    • Global: Most Important Aspects When Purchasing Online, in % of Business Buyers, 2024e
    • 2.7.3. Payments, Platforms, Marketplaces, & Technology Influence
    • Global: Top B2B Purchase Obstructions, in % of Business Buyers, 2023e
    • Global: B2B Payment Market Trends, July 2024
    • Global: AI Use in the B2B Payments Market, July 2024
    • Global: B2B Payment Value, in USD trillion, 2024e & 2028f
    • Global: B2B Card Payment Value, in USD trillion, 2024e & 2028f
    • Global: B2B Virtual Card Payment Value, in USD trillion, 2024e & 2028f
    • Global: B2B Payment Channel Growth by 2028, in %, 2024e
    • Global: Share of B2B Distributors Who Plan to Overhaul Their Digital Presence, in %, 2022
    • Global: Breakdown of B2B Invoice Payment Time, by Country, in % of Total Value of B2B Invoices,
    • Q2 2023 & 2024 (Part 1 of 2)
    • Global: Breakdown of B2B Invoice Payment Time, by Country, in % of Total Value of B2B Invoices,
    • Q2 2023 & 2024 (Part 2 of 2)
    • Global: Breakdown of Expectation of Change in B2B Customer Payment Practices Over the Next 12 Months, in % of Companies, Q2 2023 & 2024 (Part 1 of 2)
    • Global: Breakdown of Expectation of Change in B2B Customer Payment Practices Over the Next 12 Months, in % of Companies, Q2 2023 & 2024 (Part 2 of 2)
    • Global: Most Effective Sales Channels, in % of Respondents, 2022
    • Global: Sales Channels Used to Research And Evaluate Suppliers, in % of Companies, 2019 & 2022
    • Global: Most Present Sectors on Third-Party Marketplaces, in % of Companies, December 2022
    • Global: Companies' That Are Winning Market Share Approach to Sales Channels, in % of Companies, December 2022
    • Global: Impact of Market Growth Strategies, by Company Type, in % of Companies, 2022
    • Global: Share of Companies That Are Winning Market Share That Are on Industry-Specific Marketplaces, in %, December 2022
    • Global: Share of Companies That Are Losing Market Share That Are on Industry-Specific Marketplaces, in %, December 2022
    • Global: Share of Companies That Are Winning Market Share That Are Selling Their Products Online Through a Third-Party Marketplace, in %, December 2022
    • Global: Share of Companies That Are Losing Market Share That Are Selling Their Products Online Through a Third-Party Marketplace, in %, December 2022
    • Global: Implementation Level of Online Marketplaces of Winning vs. Losing Companies, in % of Companies, December 2022
    • Global: Areas in Which a Marketplace is Preferred Over a Traditional B2C E-Commerce Platform, in % of Business Buyers, 2024e
    • 2.7.3. Payments, Platforms, Marketplaces, & Technology Influence (Cont.)
    • Global: Share of B2B Buyers Who Would Actively Prefer to Shop On a Manufacturer's Marketplace vs. a General Purpose B2B Marketplace, in %, 2024e
    • Global: Share of B2B Buyers Who Are Indifferent About Shopping On a Manufacturer's Marketplace vs. a General Purpose B2B Marketplace, in %, 2024e
    • Global: B2B Marketplaces VC Funding Value, in USD billion, in % of Year-on-Year Change, 2020-2023
    • Global: Breakdown of VC Funding Amount And Round Count, by Vertical vs. Horizontal Marketplaces, in %, 2020-2023
    • Global: Breakdown of Marketplace VC Funding, by Type of Marketplace, in %, January 2024
    • Amazon Business: B2B E-Commerce Marketplace Profile, October 2024 (1 of 2)
    • Amazon Business: B2B E-Commerce Marketplace Profile, October 2024 (2 of 2)
    • Global: Time When B2B Software Buyers Consider Service Providers, in % of B2B Software Buyers, March 2024
    • Global: ROI Expectations, in % of B2B Software Buyers, March 2024
    • Global: Share of B2B Software Buyers Who Say That Service Providers/Implementers Are a Factor in Their Software Decision-Making Process, in %, March 2024
    • Global: Breakdown of Who Has Final Software Purchase Decision-Making Power, by Position/Department, in %, March 2024
    • Global: Share of B2B Software Buyers Who Report That The Selection of Software Purchases Is Always or Frequently Consensus-Based, in %, March 2024
    • Global: Share of B2B Executives Being CFOs That Always or Frequently Hold the Final Decision-Making Power in the Software Selection Process, in %, March 2024
    • Global: Breakdown of Anticipated Change in Software Purchase Spend by 2025, in %, March 2024

3. Asia-Pacific B2C & B2B E-Commerce, Payments, and AI Overview

  • 3.1. Asia-Pacific Key Takeaways
  • 3.2. Asia-Pacific Management Summary
  • 3.3. Asia-Pacific B2C E-Commerce
    • 3.3.1. Market Size and Regional Growth Trends
    • Asia-Pacific: Retail E-Commerce Sales, in USD trillion, & in % of Year-on-Year Change, in %, 2022-2028f
    • China, South Korea, Japan, India, and Australia: Online Retail Sales, in USD trillion, 2023 & 2028f
    • Indonesia, Thailand, Vietnam, Malaysia, the Philippines, and Singapore: Retail E-Commerce Sales, n USD billion, 2023 & 2028f
    • 3.3.2. China: Digital Consumer Landscape
    • China: Number of Internet Users, in millions and Internet Penetration, in %, Dec. 2020 - Dec. 2024
    • China: Number of Online Shoppers, in millions, and Internet Penetration, in %, Dec. 2020 - Dec. 2024
    • China: Share of Online Physical Goods Sales, in % of Total Retail Sales of Consumer Goods, Q1 2025
    • China: Breakdown of Total Internet Users by Urban & Rural Areas, in %, Dec. 2023 & Dec. 2024
    • 3.3.3. China: Cross-Border and Luxury Shopping Behavior
    • China: Top 5 Global Origins for Cross-Border Online Purchases, % of International Shoppers, 2024
    • China: Share of International Cross-Border Online Purchases, in %, 2018-2024
    • China: Top 3 Source Markets for Most Recent Cross-Border Online Purchase by Chinese Shop., in %, 2024
    • China: Willingness to Purchase Luxury or Designer Products Online Without Seeing Them First, in %, 2024
    • 3.3.4. China: E-Commerce Platform Shifts & Policy Environment
    • China: BNPL Market Growth, Key Platforms, and Sectoral Integration, June 2025
    • China: E-Commerce Platforms Shift Strategies Amid USA Tariff Pressures, April 2025
    • China: Adapting to Tariffs and Domestic Shifts in E-Commerce, April 2025
  • 3.4. Asia Pacific Digital Payments
    • 3.4.1. Infrastructure, Revenue, and Payment Method Trends
    • Asia-Pacific: Total Non-cash Transactions Volume, in volume billions, 2018 & 2021-2024e & 2028f
    • Asia-Pacific: Total B2B Non-cash Transactions Volume, in volume billions, 2018 & 2021-2024e & 2028f
    • Asia-Pacific: Payments Revenue Value, in USD trillion, 2013, 2018, 2020- 2023
    • Asia-Pacific: Payments Revenue by Type, Commercial & Consumer in %, 2018 & 2023
    • APAC: Payment Mix: New Payments vs Traditional Payments, In % of Transaction Volume, 2023
    • Asia-Pacific: Top Point-of-Sales Payment Methods, in % of Transaction Value, 2023 - 2027f
    • Asia-Pacific: Share of Payment Revenue Value, in %, 2027f
    • 3.4.2. Merchant Acceptance and Business Strategy Tools
    • 3.4.2.1. Indonesia
    • Indonesia: Acceptance of Payment Methods Among Merchants, in % of Merchants, 2024
    • Indonesia: Payment Trends Observed by Merchants, in % of Merchants, 2024
    • Indonesia: Payment Initiatives Identified as Critical to Business Strategy, in % of Merchants, 2024
    • 3.4.2.2. Thailand
    • Thailand: Acceptance of Payment Methods Among Merchants, in % of Merchants, 2024
    • Thailand: Payment Trends Observed by Merchants, in % of Merchants, 2024
    • Thailand: Payment Initiatives Identified as Critical to Business Strategy, in % of Merchants, 2024
    • 3.4.2.3. Philippines
    • Philippines: Acceptance of Payment Methods Among Merchants, in % of Merchants, 2024
    • Philippines: Payment Trends Observed by Merchants, in % of Merchants, 2024
    • Philippines: Payment Initiatives Identified as Critical to Business Strategy, in % of Merchants, 2024
    • 3.4.2.4. Vietnam
    • Vietnam: Acceptance of Payment Methods Among Merchants, in % of Merchants, 2024
    • Vietnam: Payment Trends Observed by Merchants, in % of Merchants, 2024
    • Vietnam: Payment Initiatives Identified as Critical to Business Strategy, in % of Merchants, 2024
    • 3.4.2.5. Singapore
    • Singapore: Acceptance of Payment Methods Among Merchants, in % of Merchants, 2024
    • Singapore: Payment Trends Observed by Merchants, in % of Merchants, 2024
    • Singapore: Payment Initiatives Identified as Critical to Business Strategy, in % of Merchants, 2024
    • 3.4.2.6. Hong Kong
    • Hong Kong: Operational Localization, Consumer Preferences, and Regulatory Compliance, July 2025
    • Hong Kong: Payment Integration, Merchant Adoption, and Digital Innovation, July 2025
    • 3.4.3. Country-Level Payment Ecosystems and Method Preferences
    • 3.4.3.1. China
    • China: Forecasted Payment Market Size, in USD trillions, 2025e & 2030f
    • China: Share of Consumer Transactions by Payment Method, in %, 2024
    • China: Share of Consumers Using WeChat Pay Daily, in %, 2023
    • China: WeChat Pay & Alipay Market Share in % and Ecosystem Penetration in Mobile Payments, 2023
    • China: Mobile Wallet Penetration among Adult Consumers, in %, Q2 2023
    • China: Mobile Wallet Ownership and Usage, in %, Q2 2023
    • China: Mobile Wallet Penetration, Digital Infrastructure, and Consumer Adoption, June 2025
    • China: Development of Online Payment Usage and User Penetration, Dec. 2020 - Dec. 2024
    • China: Card Transaction Value, in USD trillion, 2024 & 2028f
    • China: Debit Card Transaction Value, in CNY trillions, 2020 - 2028f
    • China: Credit and Charge Card Transaction Value, in CNY trillions, 2020 - 2028f
    • China: Growth of Cross-Border Payments via Acquisitions and Global Partnerships, June 2025
    • China: Alipay and WeChat Pay Global Expansion and Cross-Border Usage Trends, June 2025
    • 3.4.3.2.