售后服务中的扩增实境：了解製造业、AEC 和房地产以及物流中的市场趋势、见解和策略应用

本报告调查了售后服务中扩增实境（XR）的市场，包括使用 XR 的售后服务趋势、售后服务 XR 出货量预测、XR 实施策略以及已使用 XR 的公司的案例研究成功实施了XR 、对生态系统和主要提供者的分析等等。

实际好处：

• 利用扩增实境（XR）了解售后服务趋势
• 了解使用 XR 在售后服务、顾客满意度和顾客忠诚度的优势
• 最佳化实施策略和技术实施

关键问题的答案：

• XR 将如何影响各行业的售后服务？
• 未来 6年售后将出货多少台 XR？
• 在售后领域推动 XR 发展的关键案例研究、生态系统和实施策略有哪些？

研究亮点：

• 有关售后 XR 的主要调查结果、公司和建议的详细分析
• 专门从事售后服务的 XR 的出货预测：依行业
• 售后XR实施策略及成功企业综合分析

目录

主要发现

建议

主要预测

主要公司与生态系

启用实施策略与技术

个案研究

AEC 和製造业的 XR 售后支援提供者

零售和医疗保健领域的 XR 售后支援提供者

Actionable Benefits:

• Identify trends in after-sales services using Extended Reality (XR).
• Understand the benefits of using XR for after-sales services, customer satisfaction, and customer loyalty.
• Optimize implementation strategies and technology enablement.

Critical Questions Answered:

• How does XR affect after-sales services in different verticals?
• How many shipments are there for XR, specifically in after-sales for the next 6 years?
• What are the key case studies, ecosystems, and implementation strategies that will drive XR in after-sales?

Research Highlights:

• A detailed breakdown of key findings, companies, and recommendations for XR in after-sales.
• Forecasts of XR shipments by vertical, specific to after-sales services.
• Comprehensive analysis of implementation strategies and companies that have successfully adopted XR for after-sales.

Who Should Read This?

• XR technology enablers that have the tools to help adopt XR within after-sales.
• Innovation leaders for XR who need to understand the benefits of implementing XR for after-sales alongside their offerings.
• Product managers and developers to gain insight into current trends and forecasts, helping align product development with marketing needs.
• Customer service and support managers to explore and enhance customer support through XR.

TABLE OF CONTENTS

Key Findings

Recommendations

Key Forecasts

Key Companies and Ecosystems

Implementation Strategies and Technology Enablement

Case Studies

XR After-Sales Support Providers for AEC and Manufacturing

XR After-Sales Support Providers for Retail and Healthcare