Global A2P & P2A Messaging Market is valued at approximately USD 3.99 billion in 2023 and is anticipated to grow with a healthy growth rate of more than 11.77% over the forecast period 2024-2032. Application-to-Person (A2P) messaging refers to the transmission of messages from an application, that is generally managed by businesses or organizations, to an individual's mobile device. This method is extensively used for sending notifications, alerts, marketing messages, one-time passwords (OTPs), and promotional content via SMS, MMS, or in-app push notifications. Conversely, Person-to-Application (P2A) messaging allows individuals to initiate communication towards an application, commonly used for responding to A2P messages, confirming appointments, requesting information, or participating in surveys and votes.
The A2P & P2A messaging market encompasses all business sectors leveraging mobile messaging services to reach customers globally, focusing on various platforms, services, and technological advancements to optimize SMS delivery and reception. The market's growth is driven by the need to engage consumers to drive profitability, increased mobile marketing and omnichannel advertising, and the adoption of customer communication services in sectors like banking, healthcare, retail, and eCommerce. However, challenges such as local regulations, country-specific guidelines, and gray route abuse affecting telecom operators' revenue that is hindering the market growth across the globe.
Opportunities for growth include the integration of rich communication services (RCS) in the A2P messaging space, AI and machine learning for personalized messaging campaigns, and collaborations between telecom operators and over-the-top (OTT) players. The increasing demand for A2P messaging among businesses to expand their reach and the rising preference for Cloud API messaging platforms due to their flexibility and speed further support the market's expansion.
The key regions considered for the global A2P & P2A messaging market study include Asia Pacific, North America, Europe, Latin America, and Rest of the World. North America is accounted as the dominating region in A2P & P2A messaging services due to higher smartphone penetration, a robust e-commerce sector, and advanced adoption of technologies. Whereas, the Asia Pacific region is witnessing high growth due to technological innovation, increasing mobile usage, rapid growth in mobile subscriptions, and digital inclusion initiatives. Additionally, the evolution of advanced communication services and businesses transitioning to omnichannel communication strategies are further leveraging various growth opportunities for market expansion over the forecast period of 2024-2032.
Major market players included in this report are:
- Tata Communications Limited
- China Telecom Global Limited
- ClearSky Technologies, Inc.
- Comviva Technologies Limited
- Telnyx LLC
- Global Message Services AG
- Infobip Ltd.
- LINK Mobility Group Holding ASA
- Mavenir Systems, Inc.
- MessageBird B.V.
The detailed segments and sub-segment of the market are explained below:
By Type:
By Traffic:
By Messaging Platform:
- Cloud API Messaging Platform
- Traditional & Managed Messaging Platform
By Industry:
- Aerospace & Defense
- Automotive & Transportation
- Banking, Financial Services & Insurance
- Building, Construction & Real Estate
- Consumer Goods & Retail
- Education
- Energy & Utilities
- Government & Public Sector
- Healthcare & Life Sciences
- Information Technology
- Manufacturing
- Media & Entertainment
- Telecommunication
- Travel & Hospitality
By Application:
- Authentication Services
- Customer Relationship Management Services
- Inquiry & Search Related Services
- Interactive Messages
- Notifications & Alerts
- Promotional & Marketing Services
- Pushed Content Services
- Voting & Entertainment
By Region:
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Spain
- Italy
- ROE
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- RoAPAC
- Latin America
- Brazil
- Mexico
- Middle East & Africa
- Saudi Arabia
- South Africa
- RoMEA
Years considered for the study are as follows:
- Historical year - 2022
- Base year - 2023
- Forecast period - 2024 to 2032
Key Takeaways:
- Market Estimates & Forecast for 10 years from 2022 to 2032.
- Annualized revenues and regional level analysis for each market segment.
- Detailed analysis of geographical landscape with Country level analysis of major regions.
- Competitive landscape with information on major players in the market.
- Analysis of key business strategies and recommendations on future market approach.
- Analysis of competitive structure of the market.
- Demand side and supply side analysis of the market.
Table of Contents
Chapter 1. Global A2P & P2A Messaging Market Executive Summary
- 1.1. Global A2P & P2A Messaging Market Size & Forecast (2022-2032)
- 1.2. Regional Summary
- 1.3. Segmental Summary
- 1.3.1. By Type
- 1.3.2. By Traffic
- 1.3.3. By Messaging Platform
- 1.3.4. By Industry
- 1.3.5. By Application
- 1.4. Key Trends
- 1.5. Recession Impact
- 1.6. Analyst Recommendation & Conclusion
Chapter 2. Global A2P & P2A Messaging Market Definition and Research Assumptions
- 2.1. Research Objective
- 2.2. Market Definition
- 2.3. Research Assumptions
- 2.3.1. Inclusion & Exclusion
- 2.3.2. Limitations
- 2.3.3. Supply Side Analysis
- 2.3.3.1. Availability
- 2.3.3.2. Infrastructure
- 2.3.3.3. Regulatory Environment
- 2.3.3.4. Market Competition
- 2.3.3.5. Economic Viability (Consumer's Perspective)
- 2.3.4. Demand Side Analysis
- 2.3.4.1. Regulatory frameworks
- 2.3.4.2. Technological Advancements
- 2.3.4.3. Environmental Considerations
- 2.3.4.4. Consumer Awareness & Acceptance
- 2.4. Estimation Methodology
- 2.5. Years Considered for the Study
- 2.6. Currency Conversion Rates
Chapter 3. Global A2P & P2A Messaging Market Dynamics
- 3.1. Market Drivers
- 3.1.1. Growing need for consumer engagement to drive profitability
- 3.1.2. Increased mobile marketing and omnichannel advertising
- 3.1.3. Rising adoption of customer communication services in banking, healthcare, retail, and eCommerce
- 3.2. Market Challenges
- 3.2.1. Local regulations and country-specific guidelines
- 3.2.2. Identifying and preventing gray route abuse
- 3.3. Market Opportunities
- 3.3.1. High communication services (RCS) in A2P messaging
- 3.3.2. Integration of AI and machine learning for personalized messaging campaigns
- 3.3.3. Collaboration between telecom operators and over-the-top (OTT) players
Chapter 4. Global A2P & P2A Messaging Market Industry Analysis
- 4.1. Porter's 5 Force Model
- 4.1.1. Bargaining Power of Suppliers
- 4.1.2. Bargaining Power of Buyers
- 4.1.3. Threat of New Entrants
- 4.1.4. Threat of Substitutes
- 4.1.5. Competitive Rivalry
- 4.1.6. Futuristic Approach to Porter's 5 Force Model
- 4.1.7. Porter's 5 Force Impact Analysis
- 4.2. PESTEL Analysis
- 4.2.1. Political
- 4.2.2. Economical
- 4.2.3. Social
- 4.2.4. Technological
- 4.2.5. Environmental
- 4.2.6. Legal
- 4.3. Top investment opportunity
- 4.4. Top winning strategies
- 4.5. Disruptive Trends
- 4.6. Industry Expert Perspective
- 4.7. Analyst Recommendation & Conclusion
Chapter 5. Global A2P & P2A Messaging Market Size & Forecasts by Type 2022-2032
- 5.1. Segment Dashboard
- 5.2. Global A2P & P2A Messaging Market: Type Revenue Trend Analysis, 2022 & 2032 (USD Billion)
Chapter 6. Global A2P & P2A Messaging Market Size & Forecasts by Traffic 2022-2032
- 6.1. Segment Dashboard
- 6.2. Global A2P & P2A Messaging Market: Traffic Revenue Trend Analysis, 2022 & 2032 (USD Billion)
- 6.2.1. Multi-Country
- 6.2.2. National
Chapter 7. Global A2P & P2A Messaging Market Size & Forecasts by Messaging Platform 2022-2032
- 7.1. Segment Dashboard
- 7.2. Global A2P & P2A Messaging Market: Messaging Platform Revenue Trend Analysis, 2022 & 2032 (USD Billion)
- 7.2.1. Cloud API Messaging Platform
- 7.2.2. Traditional & Managed Messaging Platform
Chapter 8. Global A2P & P2A Messaging Market Size & Forecasts by Industry 2022-2032
- 8.1. Segment Dashboard
- 8.2. Global A2P & P2A Messaging Market: Industry Revenue Trend Analysis, 2022 & 2032 (USD Billion)
- 8.2.1. Aerospace & Defense
- 8.2.2. Automotive & Transportation
- 8.2.3. Banking, Financial Services & Insurance
- 8.2.4. Building, Construction & Real Estate
- 8.2.5. Consumer Goods & Retail
- 8.2.6. Education
- 8.2.7. Energy & Utilities
- 8.2.8. Government & Public Sector
- 8.2.9. Healthcare & Life Sciences
- 8.2.10. Information Technology
- 8.2.11. Manufacturing
- 8.2.12. Media & Entertainment
- 8.2.13. Telecommunication
- 8.2.14. Travel & Hospitality
Chapter 9. Global A2P & P2A Messaging Market Size & Forecasts by Application 2022-2032
- 9.1. Segment Dashboard
- 9.2. Global A2P & P2A Messaging Market: Application Revenue Trend Analysis, 2022 & 2032 (USD Billion)
- 9.2.1. Authentication Services
- 9.2.2. Customer Relationship Management Services
- 9.2.3. Inquiry & Search Related Services
- 9.2.4. Interactive Messages
- 9.2.5. Notifications & Alerts
- 9.2.6. Promotional & Marketing Services
- 9.2.7. Pushed Content Services
- 9.2.8. Voting & Entertainment
Chapter 10. Global A2P & P2A Messaging Market Size & Forecasts by Region 2022-2032
- 10.1. North America A2P & P2A Messaging Market
- 10.1.1. U.S. A2P & P2A Messaging Market
- 10.1.1.1. Type breakdown size & forecasts, 2022-2032
- 10.1.1.2. Traffic breakdown size & forecasts, 2022-2032
- 10.1.1.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.1.1.4. Industry breakdown size & forecasts, 2022-2032
- 10.1.1.5. Application breakdown size & forecasts, 2022-2032
- 10.1.2. Canada A2P & P2A Messaging Market
- 10.1.2.1. Type breakdown size & forecasts, 2022-2032
- 10.1.2.2. Traffic breakdown size & forecasts, 2022-2032
- 10.1.2.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.1.2.4. Industry breakdown size & forecasts, 2022-2032
- 10.1.2.5. Application breakdown size & forecasts, 2022-2032
- 10.2. Europe A2P & P2A Messaging Market
- 10.2.1. UK A2P & P2A Messaging Market
- 10.2.1.1. Type breakdown size & forecasts, 2022-2032
- 10.2.1.2. Traffic breakdown size & forecasts, 2022-2032
- 10.2.1.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.2.1.4. Industry breakdown size & forecasts, 2022-2032
- 10.2.1.5. Application breakdown size & forecasts, 2022-2032
- 10.2.2. Germany A2P & P2A Messaging Market
- 10.2.2.1. Type breakdown size & forecasts, 2022-2032
- 10.2.2.2. Traffic breakdown size & forecasts, 2022-2032
- 10.2.2.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.2.2.4. Industry breakdown size & forecasts, 2022-2032
- 10.2.2.5. Application breakdown size & forecasts, 2022-2032
- 10.2.3. France A2P & P2A Messaging Market
- 10.2.3.1. Type breakdown size & forecasts, 2022-2032
- 10.2.3.2. Traffic breakdown size & forecasts, 2022-2032
- 10.2.3.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.2.3.4. Industry breakdown size & forecasts, 2022-2032
- 10.2.3.5. Application breakdown size & forecasts, 2022-2032
- 10.2.4. Spain A2P & P2A Messaging Market
- 10.2.4.1. Type breakdown size & forecasts, 2022-2032
- 10.2.4.2. Traffic breakdown size & forecasts, 2022-2032
- 10.2.4.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.2.4.4. Industry breakdown size & forecasts, 2022-2032
- 10.2.4.5. Application breakdown size & forecasts, 2022-2032
- 10.2.5. Italy A2P & P2A Messaging Market
- 10.2.5.1. Type breakdown size & forecasts, 2022-2032
- 10.2.5.2. Traffic breakdown size & forecasts, 2022-2032
- 10.2.5.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.2.5.4. Industry breakdown size & forecasts, 2022-2032
- 10.2.5.5. Application breakdown size & forecasts, 2022-2032
- 10.2.6. Rest of Europe A2P & P2A Messaging Market
- 10.2.6.1. Type breakdown size & forecasts, 2022-2032
- 10.2.6.2. Traffic breakdown size & forecasts, 2022-2032
- 10.2.6.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.2.6.4. Industry breakdown size & forecasts, 2022-2032
- 10.2.6.5. Application breakdown size & forecasts, 2022-2032
- 10.3. Asia-Pacific A2P & P2A Messaging Market
- 10.3.1. China A2P & P2A Messaging Market
- 10.3.1.1. Type breakdown size & forecasts, 2022-2032
- 10.3.1.2. Traffic breakdown size & forecasts, 2022-2032
- 10.3.1.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.3.1.4. Industry breakdown size & forecasts, 2022-2032
- 10.3.1.5. Application breakdown size & forecasts, 2022-2032
- 10.3.2. India A2P & P2A Messaging Market
- 10.3.2.1. Type breakdown size & forecasts, 2022-2032
- 10.3.2.2. Traffic breakdown size & forecasts, 2022-2032
- 10.3.2.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.3.2.4. Industry breakdown size & forecasts, 2022-2032
- 10.3.2.5. Application breakdown size & forecasts, 2022-2032
- 10.3.3. Japan A2P & P2A Messaging Market
- 10.3.3.1. Type breakdown size & forecasts, 2022-2032
- 10.3.3.2. Traffic breakdown size & forecasts, 2022-2032
- 10.3.3.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.3.3.4. Industry breakdown size & forecasts, 2022-2032
- 10.3.3.5. Application breakdown size & forecasts, 2022-2032
- 10.3.4. Australia A2P & P2A Messaging Market
- 10.3.4.1. Type breakdown size & forecasts, 2022-2032
- 10.3.4.2. Traffic breakdown size & forecasts, 2022-2032
- 10.3.4.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.3.4.4. Industry breakdown size & forecasts, 2022-2032
- 10.3.4.5. Application breakdown size & forecasts, 2022-2032
- 10.3.5. South Korea A2P & P2A Messaging Market
- 10.3.5.1. Type breakdown size & forecasts, 2022-2032
- 10.3.5.2. Traffic breakdown size & forecasts, 2022-2032
- 10.3.5.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.3.5.4. Industry breakdown size & forecasts, 2022-2032
- 10.3.5.5. Application breakdown size & forecasts, 2022-2032
- 10.3.6. Rest of Asia-Pacific A2P & P2A Messaging Market
- 10.3.6.1. Type breakdown size & forecasts, 2022-2032
- 10.3.6.2. Traffic breakdown size & forecasts, 2022-2032
- 10.3.6.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.3.6.4. Industry breakdown size & forecasts, 2022-2032
- 10.3.6.5. Application breakdown size & forecasts, 2022-2032
- 10.4. Latin America A2P & P2A Messaging Market
- 10.4.1. Brazil A2P & P2A Messaging Market
- 10.4.1.1. Type breakdown size & forecasts, 2022-2032
- 10.4.1.2. Traffic breakdown size & forecasts, 2022-2032
- 10.4.1.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.4.1.4. Industry breakdown size & forecasts, 2022-2032
- 10.4.1.5. Application breakdown size & forecasts, 2022-2032
- 10.4.2. Mexico A2P & P2A Messaging Market
- 10.4.2.1. Type breakdown size & forecasts, 2022-2032
- 10.4.2.2. Traffic breakdown size & forecasts, 2022-2032
- 10.4.2.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.4.2.4. Industry breakdown size & forecasts, 2022-2032
- 10.4.2.5. Application breakdown size & forecasts, 2022-2032
- 10.4.3. Rest of Latin America A2P & P2A Messaging Market
- 10.4.3.1. Type breakdown size & forecasts, 2022-2032
- 10.4.3.2. Traffic breakdown size & forecasts, 2022-2032
- 10.4.3.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.4.3.4. Industry breakdown size & forecasts, 2022-2032
- 10.4.3.5. Application breakdown size & forecasts, 2022-2032
- 10.5. Middle East & Africa A2P & P2A Messaging Market
- 10.5.1. Saudi Arabia A2P & P2A Messaging Market
- 10.5.1.1. Type breakdown size & forecasts, 2022-2032
- 10.5.1.2. Traffic breakdown size & forecasts, 2022-2032
- 10.5.1.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.5.1.4. Industry breakdown size & forecasts, 2022-2032
- 10.5.1.5. Application breakdown size & forecasts, 2022-2032
- 10.5.2. South Africa A2P & P2A Messaging Market
- 10.5.2.1. Type breakdown size & forecasts, 2022-2032
- 10.5.2.2. Traffic breakdown size & forecasts, 2022-2032
- 10.5.2.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.5.2.4. Industry breakdown size & forecasts, 2022-2032
- 10.5.2.5. Application breakdown size & forecasts, 2022-2032
- 10.5.3. Rest of Middle East & Africa A2P & P2A Messaging Market
- 10.5.3.1. Type breakdown size & forecasts, 2022-2032
- 10.5.3.2. Traffic breakdown size & forecasts, 2022-2032
- 10.5.3.3. Messaging Platform breakdown size & forecasts, 2022-2032
- 10.5.3.4. Industry breakdown size & forecasts, 2022-2032
- 10.5.3.5. Application breakdown size & forecasts, 2022-2032
Chapter 11. Competitive Intelligence
- 11.1. Key Company SWOT Analysis
- 11.2. Top Market Strategies
- 11.3. Company Profiles
- 11.3.1. Tata Communications Limited
- 11.3.1.1. Key Information
- 11.3.1.2. Overview
- 11.3.1.3. Financial (Subject to Data Availability)
- 11.3.1.4. Product Summary
- 11.3.1.5. Market Strategies
- 11.3.2. China Telecom Global Limited
- 11.3.3. ClearSky Technologies, Inc.
- 11.3.4. Comviva Technologies Limited
- 11.3.5. Telnyx LLC
- 11.3.6. Global Message Services AG
- 11.3.7. Infobip Ltd.
- 11.3.8. LINK Mobility Group Holding ASA
- 11.3.9. Mavenir Systems, Inc.
- 11.3.10. MessageBird B.V.
Chapter 12. Research Process
- 12.1. Research Process
- 12.1.1. Data Mining
- 12.1.2. Analysis
- 12.1.3. Market Estimation
- 12.1.4. Validation
- 12.1.5. Publishing
- 12.2. Research Attributes