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市场调查报告书
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1527289

全球对话式人工智慧市场规模研究（按组件、类型、部署、技术、最终用户和 2022-2032 年区域预测）

Global Conversational AI Market Size Study, by Component, by Type, by Deployment, by Technology, by End User, and Regional Forecasts 2022-2032
出版日期: | 出版商: Bizwit Research & Consulting LLP | 英文 285 Pages | 商品交期: 2-3个工作天内

价格
简介目录

2023 年，全球对话式人工智慧市场价值约为 33.4 亿美元，预计在 2024-2032 年预测期内将以超过 20.0% 的健康成长率成长。对话式人工智慧代表了一种增强用户与技术互动的变革性方法，使应用程式能够自然地处理、理解和回应语音和文字命令。这种先进形式的人工智慧整合了机器学习和自然语言处理（NLP），确保回应品质和使用者体验的持续改进。

对人工智慧驱动的客户支援服务的需求不断增长以及基于人工智慧的聊天机器人解决方案的不断实施推动了市场的快速成长。这些技术由于能够提供高效、可靠和个人化的用户互动而受到关注。对全通路部署的大量投资进一步提振了市场，确保各种平台和设备的无缝整合。然而，对对话式人工智慧解决方案缺乏认识对市场扩张构成了挑战。

全球对话式人工智慧市场研究考虑的关键区域包括亚太地区、北美、欧洲、拉丁美洲和世界其他地区。从地区来看，由于新兴技术的广泛采用以及对人工智慧驱动的客户支援的需求不断增加，北美地区到 2023 年将占据超过 25% 的主导收入份额。该地区强劲的医疗保健产业越来越多地融入扩增实境 (AR)、虚拟实境 (VR)、机器人技术和人工智慧，也刺激了需求。同时，在创新客户支援技术意识不断增强、电子商务产业扩张和互联网普及率不断提高的推动下，亚太地区有望实现最快的成长。

目录

第 1 章：全球对话式人工智慧市场执行摘要

  • 全球对话式人工智慧市场规模及预测（2022-2032）
  • 区域概要
  • 分部摘要
    • 按组件
    • 按类型
    • 按部署
    • 依技术
    • 按最终用户
  • 主要趋势
  • 经济衰退的影响
  • 分析师推荐与结论

第 2 章：全球对话式人工智慧市场定义与研究假设

  • 研究目的
  • 市场定义
  • 研究假设
    • 包容与排除
    • 限制
    • 供给侧分析
      • 可用性
      • 基础设施
      • 监管环境
      • 市场竞争
      • 经济可行性（消费者的角度）
    • 需求面分析
      • 监理框架
      • 技术进步
      • 环境考虑
      • 消费者意识和接受度
  • 估算方法
  • 研究考虑的年份
  • 货币兑换率

第 3 章：全球对话式人工智慧市场动态

  • 市场驱动因素
    • 对人工智慧驱动的客户支援服务的需求不断增长
    • 全通路方法的不断部署
    • 增加对基于人工智慧的聊天机器人解决方案的投资
  • 市场挑战
    • 对对话式人工智慧解决方案缺乏认识
    • 实施成本高
  • 市场机会
    • 透过社群媒体平台的客户参与度激增
    • 人工智慧和机器学习的技术进步
    • 新兴市场的扩张

第 4 章：全球对话式人工智慧市场产业分析

  • 波特的五力模型
    • 供应商的议价能力
    • 买家的议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争竞争
    • 波特五力模型的未来方法
    • 波特的 5 力影响分析
  • PESTEL分析
    • 政治的
    • 经济
    • 社会的
    • 技术性
    • 环境的
    • 合法的
  • 顶级投资机会
  • 最佳制胜策略
  • 颠覆性趋势
  • 产业专家视角
  • 分析师推荐与结论

第 5 章：全球对话式人工智慧市场规模与预测：按组成部分 - 2022-2032

  • 细分仪表板
  • 全球对话式人工智慧市场：2022 年和 2032 年组件收入趋势分析
    • 解决方案
    • 管理服务
    • 专业的服务

第 6 章：全球对话式人工智慧市场规模与预测：按类型 - 2022-2032

  • 细分仪表板
  • 全球对话式人工智慧市场：类型收入趋势分析，2022 年和 2032 年
    • 聊天机器人
    • 智慧虚拟助理（IVA）

第 7 章：全球对话式 AI 市场规模与预测：按部署划分 - 2022-2032 年

  • 细分仪表板
  • 全球对话式人工智慧市场：2022 年和 2032 年部署收入趋势分析
    • 本地
    • 云

第 8 章：全球对话式人工智慧市场规模及预测：按技术分类 - 2022-2032

  • 细分仪表板
  • 全球对话式人工智慧市场：2022 年和 2032 年技术收入趋势分析
    • 自然语言处理（NLP）
    • 机器学习和深度学习
    • 自动语音辨识 (ASR)

第 9 章：全球对话式 AI 市场规模与预测：按最终用户划分 - 2022-2032 年

  • 细分仪表板
  • 全球对话式人工智慧市场：2022 年和 2032 年最终用户收入趋势分析
    • BFSI
    • 卫生保健
    • 资讯科技与电信
    • 零售与电子商务
    • 教育
    • 媒体与娱乐
    • 汽车
    • 其他（政府、旅馆业、製造业等）

第 10 章：全球对话式人工智慧市场规模及预测：按地区划分 - 2022-2032

  • 北美洲
    • 我们
    • 加拿大
  • 欧洲
    • 英国
    • 德国
    • 法国
    • 西班牙
    • 义大利
    • 欧洲其他地区
  • 亚太
    • 中国
    • 印度
    • 日本
    • 澳洲
    • 韩国
    • 亚太地区其他地区
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 拉丁美洲其他地区
  • 中东和非洲
    • 沙乌地阿拉伯
    • 南非
    • 中东和非洲其他地区

第 11 章：竞争情报

  • 重点企业SWOT分析
  • 顶级市场策略
  • 公司简介
    • Google
      • 关键讯息
      • 概述
      • 财务（视数据可用性而定）
      • 产品概要
      • 市场策略
    • Microsoft
    • Amazon Web Services, Inc.
    • IBM
    • Oracle
    • Nuance Communications, Inc.
    • FIS
    • SAP SE
    • Artificial Solutions
    • Kore.ai, Inc.
    • Avaamo
    • Conversica, Inc.
    • Jio Haptik Technologies Ltd.
    • Rasa Technologies Inc.
    • Pypestream Inc.

第 12 章：研究过程

  • 研究过程
    • 资料探勘
    • 分析
    • 市场预测
    • 验证
    • 出版
  • 研究属性
简介目录

Global Conversational AI Market is valued approximately at USD 3.34 billion in 2023 and is anticipated to grow with a healthy growth rate of more than 20.0% over the forecast period 2024-2032. Conversational AI represents a transformative approach to enhancing user interaction with technology, enabling applications to process, understand, and respond to voice and text commands naturally. This advanced form of artificial intelligence integrates machine learning and natural language processing (NLP), ensuring continuous improvement in response quality and user experience.

The market's rapid growth is driven by increasing demand for AI-powered customer support services and the rising implementation of AI-based chatbot solutions. These technologies are gaining traction due to their ability to provide efficient, reliable, and personalized user interactions. Significant investments in omnichannel deployment further bolster the market, ensuring seamless integration across various platforms and devices. Nevertheless, the lack of awareness regarding conversational AI solutions poses a challenge to market expansion.

The key regions considered for the Global Conversational AI Market study include Asia Pacific, North America, Europe, Latin America, and Rest of the World. Regionally, North America holds a dominant revenue share of over 25% in 2023, attributed to the widespread adoption of emerging technologies and the escalating need for AI-powered customer support. The region's robust healthcare sector, increasingly incorporating augmented reality (AR), virtual reality (VR), robotics, and AI, also fuels demand. Meanwhile, the Asia Pacific region is poised to witness the fastest growth, driven by growing awareness of innovative customer support technologies, e-commerce sector expansion, and rising internet penetration.

Major market players included in this report are:

  • Google
  • Microsoft
  • Amazon Web Services, Inc.
  • IBM
  • Oracle
  • Nuance Communications, Inc.
  • FIS
  • SAP SE
  • Artificial Solutions
  • Kore.ai, Inc.
  • Avaamo
  • Conversica, Inc.
  • Jio Haptik Technologies Ltd.
  • Rasa Technologies Inc.
  • Pypestream Inc.

The detailed segments and sub-segment of the market are explained below:

By Component:

  • Solutions
  • Managed Services
  • Professional Services

By Type:

  • Chatbots
  • Intelligent Virtual Assistant (IVA)

By Deployment:

  • On-premises
  • Cloud

By Technology:

  • Natural Language Processing (NLP)
  • ML and Deep Learning
  • Automatic Speech Recognition (ASR)

By End User:

  • BFSI
  • Healthcare
  • IT & Telecom
  • Retail & eCommerce
  • Education
  • Media & Entertainment
  • Automotive
  • Others (Government, Hospitality, Manufacturing, etc.)

By Region:

  • North America
  • U.S.
  • Canada
  • Europe
  • UK
  • Germany
  • France
  • Spain
  • Italy
  • ROE
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • RoAPAC
  • Latin America
  • Brazil
  • Mexico
  • RoLA
  • Middle East & Africa
  • Saudi Arabia
  • South Africa
  • RoMEA

Years considered for the study are as follows:

  • Historical year - 2022
  • Base year - 2023
  • Forecast period - 2024 to 2032

Key Takeaways:

  • Market Estimates & Forecast for 10 years from 2022 to 2032.
  • Annualized revenues and regional level analysis for each market segment.
  • Detailed analysis of geographical landscape with Country level analysis of major regions.
  • Competitive landscape with information on major players in the market.
  • Analysis of key business strategies and recommendations on future market approach.
  • Analysis of competitive structure of the market.
  • Demand side and supply side analysis of the market.

Table of Contents

Chapter 1. Global Conversational AI Market Executive Summary

  • 1.1. Global Conversational AI Market Size & Forecast (2022-2032)
  • 1.2. Regional Summary
  • 1.3. Segmental Summary
    • 1.3.1. By Component
    • 1.3.2. By Type
    • 1.3.3. By Deployment
    • 1.3.4. By Technology
    • 1.3.5. By End User
  • 1.4. Key Trends
  • 1.5. Recession Impact
  • 1.6. Analyst Recommendation & Conclusion

Chapter 2. Global Conversational AI Market Definition and Research Assumptions

  • 2.1. Research Objective
  • 2.2. Market Definition
  • 2.3. Research Assumptions
    • 2.3.1. Inclusion & Exclusion
    • 2.3.2. Limitations
    • 2.3.3. Supply Side Analysis
      • 2.3.3.1. Availability
      • 2.3.3.2. Infrastructure
      • 2.3.3.3. Regulatory Environment
      • 2.3.3.4. Market Competition
      • 2.3.3.5. Economic Viability (Consumer's Perspective)
    • 2.3.4. Demand Side Analysis
      • 2.3.4.1. Regulatory frameworks
      • 2.3.4.2. Technological Advancements
      • 2.3.4.3. Environmental Considerations
      • 2.3.4.4. Consumer Awareness & Acceptance
  • 2.4. Estimation Methodology
  • 2.5. Years Considered for the Study
  • 2.6. Currency Conversion Rates

Chapter 3. Global Conversational AI Market Dynamics

  • 3.1. Market Drivers
    • 3.1.1. Rising Demand for AI-powered Customer Support Services
    • 3.1.2. Growing Deployment of Omnichannel Methods
    • 3.1.3. Increasing Investment in AI-based Chatbot Solutions
  • 3.2. Market Challenges
    • 3.2.1. Lack of Awareness about Conversational AI Solutions
    • 3.2.2. High Implementation Costs
  • 3.3. Market Opportunities
    • 3.3.1. Surge in Customer Engagement through Social Media Platforms
    • 3.3.2. Technological Advancements in AI and Machine Learning
    • 3.3.3. Expansion in Emerging Markets

Chapter 4. Global Conversational AI Market Industry Analysis

  • 4.1. Porter's 5 Force Model
    • 4.1.1. Bargaining Power of Suppliers
    • 4.1.2. Bargaining Power of Buyers
    • 4.1.3. Threat of New Entrants
    • 4.1.4. Threat of Substitutes
    • 4.1.5. Competitive Rivalry
    • 4.1.6. Futuristic Approach to Porter's 5 Force Model
    • 4.1.7. Porter's 5 Force Impact Analysis
  • 4.2. PESTEL Analysis
    • 4.2.1. Political
    • 4.2.2. Economical
    • 4.2.3. Social
    • 4.2.4. Technological
    • 4.2.5. Environmental
    • 4.2.6. Legal
  • 4.3. Top investment opportunity
  • 4.4. Top winning strategies
  • 4.5. Disruptive Trends
  • 4.6. Industry Expert Perspective
  • 4.7. Analyst Recommendation & Conclusion

Chapter 5. Global Conversational AI Market Size & Forecasts by Component 2022-2032

  • 5.1. Segment Dashboard
  • 5.2. Global Conversational AI Market: Component Revenue Trend Analysis, 2022 & 2032 (USD Billion)
    • 5.2.1. Solutions
    • 5.2.2. Managed Services
    • 5.2.3. Professional Services

Chapter 6. Global Conversational AI Market Size & Forecasts by Type 2022-2032

  • 6.1. Segment Dashboard
  • 6.2. Global Conversational AI Market: Type Revenue Trend Analysis, 2022 & 2032 (USD Billion)
    • 6.2.1. Chatbots
    • 6.2.2. Intelligent Virtual Assistant (IVA)

Chapter 7. Global Conversational AI Market Size & Forecasts by Deployment 2022-2032

  • 7.1. Segment Dashboard
  • 7.2. Global Conversational AI Market: Deployment Revenue Trend Analysis, 2022 & 2032 (USD Billion)
    • 7.2.1. On-premises
    • 7.2.2. Cloud

Chapter 8. Global Conversational AI Market Size & Forecasts by Technology 2022-2032

  • 8.1. Segment Dashboard
  • 8.2. Global Conversational AI Market: Technology Revenue Trend Analysis, 2022 & 2032 (USD Billion)
    • 8.2.1. Natural Language Processing (NLP)
    • 8.2.2. ML and Deep Learning
    • 8.2.3. Automatic Speech Recognition (ASR)

Chapter 9. Global Conversational AI Market Size & Forecasts by End User 2022-2032

  • 9.1. Segment Dashboard
  • 9.2. Global Conversational AI Market: End User Revenue Trend Analysis, 2022 & 2032 (USD Billion)
    • 9.2.1. BFSI
    • 9.2.2. Healthcare
    • 9.2.3. IT & Telecom
    • 9.2.4. Retail & eCommerce
    • 9.2.5. Education
    • 9.2.6. Media & Entertainment
    • 9.2.7. Automotive
    • 9.2.8. Others (Government, Hospitality, Manufacturing, etc.)

Chapter 10. Global Conversational AI Market Size & Forecasts by Region 2022-2032

  • 10.1. North America Conversational AI Market
    • 10.1.1. U.S. Conversational AI Market
      • 10.1.1.1. Component breakdown size & forecasts, 2022-2032
      • 10.1.1.2. Type breakdown size & forecasts, 2022-2032
      • 10.1.1.3. Deployment breakdown size & forecasts, 2022-2032
      • 10.1.1.4. Technology breakdown size & forecasts, 2022-2032
      • 10.1.1.5. End User breakdown size & forecasts, 2022-2032
    • 10.1.2. Canada Conversational AI Market
  • 10.2. Europe Conversational AI Market
    • 10.2.1. UK Conversational AI Market
    • 10.2.2. Germany Conversational AI Market
    • 10.2.3. France Conversational AI Market
    • 10.2.4. Spain Conversational AI Market
    • 10.2.5. Italy Conversational AI Market
    • 10.2.6. Rest of Europe Conversational AI Market
  • 10.3. Asia-Pacific Conversational AI Market
    • 10.3.1. China Conversational AI Market
    • 10.3.2. India Conversational AI Market
    • 10.3.3. Japan Conversational AI Market
    • 10.3.4. Australia Conversational AI Market
    • 10.3.5. South Korea Conversational AI Market
    • 10.3.6. Rest of Asia Pacific Conversational AI Market
  • 10.4. Latin America Conversational AI Market
    • 10.4.1. Brazil Conversational AI Market
    • 10.4.2. Mexico Conversational AI Market
    • 10.4.3. Rest of Latin America Conversational AI Market
  • 10.5. Middle East & Africa Conversational AI Market
    • 10.5.1. Saudi Arabia Conversational AI Market
    • 10.5.2. South Africa Conversational AI Market
    • 10.5.3. Rest of Middle East & Africa Conversational AI Market

Chapter 11. Competitive Intelligence

  • 11.1. Key Company SWOT Analysis
  • 11.2. Top Market Strategies
  • 11.3. Company Profiles
    • 11.3.1. Google
      • 11.3.1.1. Key Information
      • 11.3.1.2. Overview
      • 11.3.1.3. Financial (Subject to Data Availability)
      • 11.3.1.4. Product Summary
      • 11.3.1.5. Market Strategies
    • 11.3.2. Microsoft
    • 11.3.3. Amazon Web Services, Inc.
    • 11.3.4. IBM
    • 11.3.5. Oracle
    • 11.3.6. Nuance Communications, Inc.
    • 11.3.7. FIS
    • 11.3.8. SAP SE
    • 11.3.9. Artificial Solutions
    • 11.3.10. Kore.ai, Inc.
    • 11.3.11. Avaamo
    • 11.3.12. Conversica, Inc.
    • 11.3.13. Jio Haptik Technologies Ltd.
    • 11.3.14. Rasa Technologies Inc.
    • 11.3.15. Pypestream Inc.

Chapter 12. Research Process

  • 12.1. Research Process
    • 12.1.1. Data Mining
    • 12.1.2. Analysis
    • 12.1.3. Market Estimation
    • 12.1.4. Validation
    • 12.1.5. Publishing
  • 12.2. Research Attributes