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全球智慧办公市场 - 2023-2030Global Smart Office Market - 2023-2030 |
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全球智慧办公市场2022年达到323亿美元,预计2030年将达904亿美元,2023-2030年预测期间复合年增长率为11.3%。
物联网在智慧办公中扮演重要角色。物联网设备和感测器的激增使得收集资料和自动化各种办公室功能变得更加容易且更具成本效益。智慧办公室可以透过节能係统、优化的空间利用率和预测性维护显着降低营运成本。企业被这些潜在的成本节省所吸引。
智慧办公室技术可以简化任务、自动化重复流程,并为员工提供更有效工作并提高生产力的工具。改善工作环境可以提高员工士气和满意度。智慧办公室通常配备可客製化的照明、舒适的温度控制甚至健康计画等设施,这些设施可以吸引和留住顶尖人才。思科的一份报告显示,95% 的公司表示,他们透过智慧工作场所技术提供了良好的工作环境。
预测期内,亚太地区预计将成为全球智慧办公市场复合年增长率最高的地区,占1/4。该地区国家正在迅速城市化,这增加了对办公空间的需求。在人口密集的地方,智慧办公室有助于有效利用空间。作为主要的技术中心,该地区见证了创新和製造业的发展,促进了市场的成长和发展。
维护员工的健康和安全是公司的重要关注点。为了保护员工免受潜在威胁和事件的影响,智慧办公室解决方案可能包括各种安全措施,例如存取控制系统、安全摄影机和紧急应变系统。智慧办公系统有助于保护宝贵的资产,包括设备、资料和智慧财产权。生物辨识存取控制和即时资产追踪等安全措施有助于保护资产免于窃盗或损坏。
根据 Microsoft Security 2023 的说法,微软的 Edge Secured-Core 计划作为设备认证计划推出,将安全原则纳入设备要求中。它旨在使设备製造商更容易实现设计安全和预设安全实践。可以在 Azure 认证装置目录中找到符合 Edge Secured-Core 需求的装置。
微软提倡对物联网安全采取零信任方法,其中涉及验证每个请求,并且预设不信任任何内容,这种方法涵盖安全性身分、端点、应用程式、资料、基础设施和网路。
智慧办公室中的物联网设备和感测器可以自动执行日常任务,优化资源分配并提高工作流程效率,从而提高生产力并节省成本。物联网解决方案可协助组织降低能源消耗、优化空间利用率并最大限度地减少营运费用,这种成本效益对于希望提高利润的企业来说是一个引人注目的因素。
例如,2020年8月5日,联想推出了针对中国企业的端到端物联网智慧建筑和工作场所解决方案,旨在透过提供客製化、快速部署、全面运维。它解决了办公空间利用不断变化的趋势,包括敏捷工作和远端工作,并利用 5G、大资料和人工智慧等技术来实现智慧办公大楼。
人工智慧驱动的解决方案在智慧办公室中变得越来越普遍。人工智慧可以透过预测分析、自动化和个人化用户体验来提高生产力。它可以优化能源消耗、自动化日常任务并提供资料洞察。边缘运算透过处理更接近来源的资料来补充云端运算,从而减少延迟并增强即时决策,使其对于智慧办公室中的安全和自动化等应用至关重要。
例如,2023年8月29日,AIS和电信设备供应商中兴通讯在泰国曼谷的AZ中心在毫米波(mmWave)网路中进行了全球首次动态可重构智慧表面(RIS)试验。中兴通讯与AIS的合作是毫米波通讯领域的里程碑,动态RIS技术可望为全球通讯产业带来革命性的变化。将为智慧城市、工业物联网等领域的发展奠定更坚实的网路基础。
建立智慧办公室基础设施的成本可能很高。感测器、物联网设备、连接和软体的成本对企业来说可能是一笔巨大的前期投资。整合各种设备、系统和平台可能很复杂。确保不同技术之间的兼容性和顺畅沟通是一项挑战。随着连接设备的增多,智慧办公室成为网路攻击的潜在目标。
智慧办公室中的资料收集引起了员工的隐私担忧。企业必须对资料使用保持透明并遵守隐私法规。智慧型设备需要定期维护和更新。过时的技术会导致相容性问题和安全漏洞。员工需要接受培训以有效地使用智慧办公室技术,这种培训可能非常耗时,并且可能会面临一些员工的抵制。
Global Smart Office Market reached US$ 32.3 billion in 2022 and is expected to reach US$ 90.4 billion by 2030, growing with a CAGR of 11.3% during the forecast period 2023-2030.
The Internet of Things plays a major role in smart offices. The proliferation of IoT devices and sensors has made it easier and more cost-effective to collect data and automate various office functions. Smart offices can significantly reduce operational costs through energy-efficient systems, optimized space utilization and predictive maintenance. Businesses are drawn to these potential cost savings.
Smart office technologies can streamline tasks, automate repetitive processes and provide employees with tools to work more efficiently and lead to increased productivity. Improving the work environment boosts employee morale and satisfaction. Smart offices often feature amenities like customizable lighting, comfortable temperature control and even wellness programs, which can attract and retain top talent. A Report by Cisco as 95% of companies say that they provide a good work environment with intelligent workplace technology.
During the forecast period, Asia-Pacific is expected to have the highest CAGR in the global smart office market covering less than 1/4th of the market. The region's countries are rapidly urbanising, which is increasing demand for office space. In densely crowded places, smart offices aid in the efficient use of space. As a major hub for technology the region witnessed innovations and manufacturing which fosters the growth and development in the market.
Maintaining employees well and secure is an important concern for companies. To safeguard workers from potential threats and incidents, smart office solutions may include a variety of safety measures like access control systems, security cameras and emergency response systems. Smart office systems help protect valuable assets, including equipment, data and intellectual property. Security measures like biometric access control and real-time asset tracking contribute to safeguarding assets against theft or damage.
According to Microsoft Security in 2023, Microsoft's Edge Secured-Core program is introduced as a device certification program that incorporates security principles into device requirements. It aims to make secure-by-design and secure-by-default practices more accessible to device manufacturers. Devices meeting Edge Secured-Core requirements can be found in the Azure Certified Device Catalog.
Microsoft promotes a Zero Trust approach to IoT security, which involves verifying every request and not trusting anything by default and this approach encompasses secure identity, endpoints, applications, data, infrastructure and networks.
IoT devices and sensors in smart offices can automate routine tasks, optimize resource allocation and improve workflow efficiency and this leads to increased productivity and cost savings. IoT solutions help organizations reduce energy consumption, optimize space utilization and minimize operational expenses, this cost-effectiveness is a compelling factor for businesses looking to enhance their bottom line.
For instance, on 5 August 2020, Lenovo unveiled an end-to-end IoT Smart Building and Workplace Solution aimed at businesses in China and this solution is designed to assist companies in creating more intelligent and efficient workplaces by offering digital services such as customization, rapid deployment and comprehensive operation and maintenance. It addresses the evolving trends in office space utilization, including agile working and remote work and leverages technologies like 5G, big data and AI to enable smart office buildings.
AI-powered solutions are becoming more prevalent in smart offices. AI can enhance productivity through predictive analytics, automation and personalized user experiences. It can optimize energy consumption, automate routine tasks and provide insights from data. Edge computing complements cloud computing by processing data closer to the source and this reduces latency and enhances real-time decision-making, making it vital for applications like security and automation in smart offices.
For instance, on 29 August 2023, AIS and ZTE, a telecommunications equipment provider, conducted the world's first dynamic Reconfigurable Intelligent Surface (RIS) trial in a millimeter-wave (mmWave) network at the AZ center in Bangkok, Thailand. The collaboration between ZTE and AIS represents a milestone in millimeter-wave communication, with dynamic RIS technology expected to bring revolutionary changes to the global communication industry. It will establish a stronger network foundation for the development of smart cities, industrial IoT and other domains.
Setting up a smart office infrastructure can be expensive. The cost of sensors, IoT devices, connectivity and software can be a significant upfront investment for businesses. Integrating various devices, systems and platforms can be complex. Ensuring compatibility and smooth communication between different technologies is a challenge. As more connected devices, smart offices become potential targets for cyberattacks.
The collection of data in smart offices raises privacy concerns among employees. Businesses must be transparent about data usage and comply with privacy regulations. Smart devices require regular maintenance and updates. Outdated technology lead to compatibility problems and security vulnerabilities. Employees need to be trained to use smart office technology effectively and this training can be time-consuming and may face resistance from some staff members.
The global smart office market is segmented based on offering, product, connectivity technology, end-user and region.
Energy management is expected to be the dominant segment with about 1/3rd of the global market in 2022. Given its improved focus and ease of use, Energy Management Systems are widely employed all over the world. Furthermore, their growing use for energy usage tracking is gaining acceptance in a variety of businesses. It contributes to increased productivity, convenience, and efficiency for both businesses and employees.
Edge AI has grown increasingly popular in both industrialised and developing countries, owing mostly to the onset of the COVID-19 pandemic. The popularity of flexible work environments and rotating class schedules aided the establishment of the intelligent building management movement. Edge AI has also highlighted building management systems (BMS) in order to improve occupant comfort, minimise energy consumption, and increase safety.
Furthermore, increased advancements by global technology leaders are expected to drive market expansion during the forecast period. For example, in April 2022, Samsung Electronics announced a collaboration with ABB to expand the use of Samsung SmartThings in homes and other structures.
North America is the dominant growing region in the global smart office market covering more than 1/3rd of the market during the forecast period. The region is a hub for technology innovation, with many leading tech companies headquartered here. The environment fosters the development and adoption of cutting-edge smart office technologies and these factors boosts the growth of the market.
For instance, on 29 Wednesday 2022, in London UK Huawei is set to launch its new HUAWEI Matebook and Smart Office. As a leading global provider of information and communications technology infrastructure and smart devices, Huawei continues to innovate in the tech industry. The MateBook range will introduce two new products aimed at providing users with enhanced capabilities for expressing their ideas.
The major global players in the market include: ABB Ltd., Harvatek Corporation, Cisco Systems Inc., Honeywell International Inc., Legrand SA, Johnson Controls International Plc, Lutron Electronics Co. Inc., Siemens AG, Philips Lighting Holding B.V. (Signify Holding) and Schneider Electric S.E.
The pandemic forced many businesses to rapidly adopt remote work and digital solutions to ensure business continuity and this accelerated digital transformation efforts, including the adoption of smart office technologies, to support remote collaboration and communication. Smart offices, equipped with technologies like video conferencing, cloud-based collaboration tools and IoT devices, became essential to enable remote work and maintain productivity.
The pandemic highlighted the importance of employee health and safety in the workplace. Smart offices incorporated features such as touchless access control, occupancy monitoring and air quality sensors to create safer and healthier work environments. As businesses adapted to remote work, they reconsidered their office space needs. Many adopted flexible office arrangements, including hot-desking and hoteling, which were facilitated by smart office solutions for space management and desk booking.
The use of IoT sensors for monitoring occupancy, temperature and air quality in smart offices became critical for ensuring compliance with health guidelines and these sensors also provided valuable data for optimizing office resources. The economic impact of the pandemic led to cost-cutting measures and energy efficiency became a priority. Smart offices integrated energy management systems to reduce energy consumption and operating costs.
AI-powered automation streamlines routine tasks, such as scheduling meetings, managing emails and controlling environmental systems like lighting and HVAC and this efficiency frees up employees to focus on higher-value tasks, ultimately increasing productivity. Automation and optimization of energy consumption, resource allocation and maintenance tasks can lead to substantial cost savings for businesses. AI-driven predictive maintenance can reduce downtime and extend the lifespan of office equipment.
AI-driven personalization can customize office environments for individual employees, optimizing factors like lighting, temperature and workspace arrangements and this enhances comfort and overall job satisfaction. AI collects and analyzes data from various sensors and devices within the smart office environment, this data-driven approach provides valuable insights that can inform strategic decisions about workspace design, resource allocation and employee well-being.
According to a report from Spiceworks, in June 2023, MLOps uses AI to automate procedures, increase productivity and minimize human error. Retail, logistics, financial services and healthcare are represented by some of the domains where it is used. By increasing productivity and cost-effectiveness, hyper-automation elevates automation to a new level. While integration of tools plays a major role for connecting different devices within organizations.
The war can disrupt supply chains, leading to fluctuations in the availability and cost of hardware components and data storage and this could affect the implementation and maintenance of Smart Office solutions. In regions directly affected by the conflict, data collection and reporting may be disrupted. Smart Office relies on high-quality data, so any disruptions can hinder insights generation.
During times of geopolitical instability, there is often an uptick in cyberattacks and espionage. Smart Office platforms may need to strengthen their security measures to protect sensitive data. Organizations and governments may prioritize resources for immediate humanitarian and security needs, potentially diverting investments away from AI and analytics initiatives, including Smart Office.
The global smart office market report would provide approximately 69 tables, 69 figures and 201 pages.
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