美国汽车工程师的汽车工具选择：2021 年

本报告考察了美国汽车工具市场，并根据电话采访提供了独立汽车售后市场车辆服务技术人员选择工具的系统信息。.

内容

研究目的与研究方法

成长环境

• 主要发现：2021 年
• 自动工具购买费
• 采购决策过程中影响最大的因素
• 领先品牌与领先竞争对手：产品类别之间的所有权差距概述
• 最受欢迎的采购渠道趋势：移动工具经销商
• 自动化工具采购渠道趋势

Electric tools（电动工具）

• 自动工具选择驱动程序矩阵指南
• 推动电动工具选择的因素
• 重要见解：电动工具选择的驱动因素
• 购买电动工具：2020 年
• 电动工具市场表现指数
• 顶级品牌的份额变化：电动工具
• 品牌声誉差距：电动工具
• 词云解读：最常说的是什么
• 词云：电动工具
• 分销渠道趋势：电动工具

Hand tools（手工具）

• 手动工具选择的驱动因素
• 关键见解：手动工具选择的驱动因素
• 购买手动工具：2020 年
• 手动工具市场表现指数
• 顶级品牌的份额变化：手动工具
• 品牌声誉差距：手动工具
• 词云：手动工具
• 分销渠道的变化：手动工具

手持诊断工具

• 促使选择手持式诊断工具的因素
• 关键洞察：手持诊断工具选择的驱动因素
• 购买的手持式诊断工具数量：2020 年
• 手持诊断工具的市场表现指标
• 顶级品牌的份额变化：手持诊断工具
• 品牌声誉差距：手持式诊断工具
• 词云：手持诊断工具
• 分销渠道趋势：手持诊断工具

气动/气动工具

• 驱动气动和气动工具选择的因素
• 关键见解：气动/气动工具选择的驱动因素
• 气动和气动工具的采购数量：2020 年
• 气动和气动工具的市场绩效指标
• 顶级品牌的份额趋势：气动工具
• 品牌评估差距：气动/气动工具
• 词云：气动和气动工具
• 分销渠道趋势：气动/气动工具

工具存放

• 推动工具存储用品选择的因素
• 关键见解：工具存储选择的驱动因素
• 购买工具存储用品：2020 年
• 工具收纳产品的市场表现指标
• 顶级品牌的份额变化：工具存储产品
• 品牌声誉差距：工具收纳用品
• 词云：工具存储用品
• 分销渠道趋势：工具存储用品

简介

• 商店和技术人员资料
• 自动工具采购决策流程
• 汽车维修店的角色

附录

Competitive Intensity to Become the Second-most Preferred Auto Tool Brand is Expected to Increase as Snap-on Remains the Segment Leader

The study covers the following key tool categories:

• Power tool
• Hand tool
• Handheld diagnostic tool
• Pneumatic or air tool

Qualitative areas covered as part of this research include the following:

• Quality: Relates to original equipment (OE) fit, form, and function; the closer something matches the original part, the higher the perceived quality

• Reliability: Relates to service life; a reliable product is one that is less susceptible to premature failure and has comparatively low warranty claims

• Innovation: Relates to new ideas or products and continual improvements

In addition to the above trends, tool purchase rate, purchase decision factors, dominant brand, key challengers (brands), strategic drivers, performance index, brand ownership trends, and brand reputation gap have also been covered in this research deliverable.

Research Scope:

This study covers the survey of the independent automotive aftermarket vehicle service technicians' choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2021. In total, 414 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician had to be working at least 32 hours per week and physically working on vehicles on at least a weekly basis. Respondents represent automotive repair shops throughout the United States. Shop types include new-vehicle dealership service departments, franchised auto repair shops, and independent auto repair shops. Frost & Sullivan has been tracking the automotive repair tool industry through automotive technicians since 2008. When applicable, this research compares data trending as far back as 2008.

Table of Contents

Research Objectives and Methodology

• Research Objectives and Methodology
• Methodology
• Respondent Profile-Automotive Technician Profile: Shop Type and Region

Growth Environment

• Key 2021 Survey Findings
• Auto Tool Purchase Rates
• Most Influential Factors in the Purchase Decision-making Process
• Dominant Brand vs. Key Challengers-Summary of the Ownership Gap across Product Categories
• Most Prevalent Purchase Channel Trends-Mobile Tool Distributor
• Auto Tool Purchase Channel Trends

Power Tools

• A Matrix Guide to Auto Tool Selection Drivers
• Power Tool Selection Drivers
• Key Insights-Power Tool Selection Drivers
• 2020 Power Tool Purchases
• Power Tool Market Performance Index
• Top Brand Share Ownership over Time-Power Tools
• Brand Reputation Gap-Power Tools
• Interpreting Word Clouds-What is Most Commonly Said
• Word Cloud-Power Tools
• Distribution Channels over Time-Power Tools

Hand Tools

• Hand Tool Selection Drivers
• Key Insights-Hand Tool Selection Drivers
• 2020 Hand Tool Purchases
• Hand Tool Market Performance Index
• Top Brand Share Ownership over Time-Hand Tools
• Brand Reputation Gap-Hand Tools
• Word Cloud-Hand Tools
• Distribution Channels over Time-Hand Tools

Handheld Diagnostic Tools

• Handheld Diagnostic Tool Selection Drivers
• Key Insights-Handheld Diagnostic Tool Selection Drivers
• 2020 Handheld Diagnostic Tool Purchases
• Handheld Diagnostic Tool Market Performance Index
• Top Brand Share Ownership over Time-Handheld Diagnostic Tools
• Brand Reputation Gap-Handheld Diagnostic Tools
• Word Cloud-Handheld Diagnostic Tools
• Distribution Channels over Time-Handheld Diagnostic Tools

Pneumatic/Air Tools

• Pneumatic/Air Tool Selection Drivers
• Key Insights-Pneumatic/Air Tool Selection Drivers
• 2020 Pneumatic/Air Tools Purchases
• Pneumatic/Air Tool Market Performance Index
• Top Brand Share Ownership over Time-Pneumatic/Air Tools
• Brand Reputation Gap-Pneumatic/Air Tools
• Word Cloud-Pneumatic/Air Tools
• Distribution Channels over Time-Pneumatic/Air Tools

Tool Storage Devices

• Tool Storage Device Selection Drivers
• Key Insights-Tool Storage Device Selection Drivers
• 2020 Purchases of Tool Storage Devices
• Tool Storage Device Market Performance Index
• Top Brand Share Ownership over Time-Tool Storage Devices
• Brand Reputation Gap-Tool Storage Devices
• Word Cloud-Tool Storage Devices
• Distribution Channels over Time-Tool Storage Devices

Profile

• Shop and Technician Profiles
• Shop and Technician Profiles (continued)
• Purchase Decision Process by Auto Tool
• Role by Automotive Garage

Appendix

• Study Definitions
• Growth Opportunities Fuel the Growth Pipeline Engine™
• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• List of Exhibits
• List of Exhibits (continued)
• List of Exhibits (continued)
• Legal Disclaimer