美国汽车技术员选拔调查：2022 年

US Automotive Technicians' Choice Survey, 2022

出版日期: 2023年12月22日 | 出版商:

Frost & Sullivan | 英文 72 Pages | 商品交期: 最快1-2个工作天内

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简介目录

实耐宝在所有产品线中保持主导品牌

这项关于汽车售后市场汽车服务技术人员工具选择的研究于 2022 年采用电脑辅助电话访谈法进行。这项调查总合针对 400 名汽车工程师。要合格受访者资格，技术人员必须每週工作至少 32 小时，并且至少每週亲自参与车辆操作。受访者代表了美国的汽车维修店：经销商（新车）服务部门、专利权汽车维修店和独立汽车维修店。 Frost & Sullivan 自 2008 年以来一直透过汽车技术人员追踪汽车维修工具产业。在适用的情况下，本研究比较了 2008 年的趋势。

本研究涵盖以下工具类别：

电动工具
手动工具
手持式诊断工具
气动/风动工具
工具储存装置

本研究涵盖的定性领域包括：

品质：原厂零件的配合、形状和功能的衡量。零件越接近正品零件，品质越高。
可靠性：与使用寿命有关。可靠的产品不易过早失效，保固申请也相对较少。
创新：製造商创造新的想法和产品并不断改进它们。

也调查了2021年工具采购趋势、采购决策因素、主导品牌、主要挑战者（品牌）、策略驱动因素、绩效指标、品牌所有权趋势和品牌估值差距。

This survey of automotive aftermarket vehicle service technicians' tool choices was conducted in 2022 using a computer-assisted telephone interview methodology. In total, 400 automotive technicians were surveyed for this research. To qualify as a respondent, a technician had to be working at least 32 hours per week and physically working on vehicles on at least a weekly basis. Respondents represent automotive repair shops throughout the United States: dealership (new vehicle) service departments, franchised auto repair shops, and independent auto repair shops. Frost & Sullivan has been tracking the automotive repair tool industry through automotive technicians since 2008. When applicable, this research compares data trending as far back as 2008.

This survey covers the following tool categories:

Power tools
Hand tools
Handheld diagnostic tools
Pneumatic/air tools
Tool storage devices

Qualitative areas covered in this research include the following:

Quality: A measure of original equipment fit, form, and function; the closer something matches the original part, the higher the perceived quality.
Reliability: Relates to service life. A reliable product is less susceptible to premature failure and has comparatively low warranty claims.
Innovation: Manufacturers coming up with new ideas or products and making continual improvements.

Tool purchases in 2021, purchase decision factors, dominant brands, key challengers (brands), strategic drivers, performance index, brand ownership trends, and brand reputation gap are also explored.