全球设施管理 (FM) 市场：增长机会

本研究将设施管理 (FM) 市场收入定义为外包 FM 服务中的最终用户合同，不包括内部 FM 服务和小规模 FM。 本研究中分析的外包 FM 也称为“FM 市场”。

本报告研究和分析了全球外包设施管理 (FM) 市场，提供了市场增长驱动因素和製约因素、趋势和预测、竞争格局以及增长机会分析。

关键问题

• FM 市场前景和塑造未来的大趋势的影响
• 到 2027 年 FM 市场的变革趋势
• 到 2027 年的全球 FM 市场预测
• 成长型市场的变革趋势带来的新商机
• 2027 年 FM 市场展望：按交付模式和客户群分类
• 到 2027 年 FM 市场关键技术和服务的商机

内容

战略要务

• 为什么增长变得越来越困难？
• 战略要务 8 (TM)
• 三大战略要务对全球设施管理 (FM) 行业的影响
• 增长机会推动增长管道 Engein(TM)

成长环境

• CEO 的 360 度视角
• 全球 FM 市场数量
• 全球 FM 市场细分
• 全球 FM 市场增长：按细分
• 主要增长机会
• 全球 FM 市场的主要预测
• 结论

调查范围、目的、调查方法、背景

• 市场定义
• FM 服务的价值范围
• 调查目的

增长机会分析

• 全球 FM 市场增长前景概览
• FM 开发前 5 名
• FM 的未来趋势
• 全球 FM 市场的演变
• FM 的主要转型趋势
• 世界调频宇宙
• 主要增长指标
• 增长动力
• 抑制增长的因素
• 全球经济不确定性 - FM 中的影响领域
• 收入预测
• 收入预测分析
• 收入预测：按合同类型
• 收入预测分析：按合同类型
• 收入预测：按客户部门分类
• 收入预测分析：按客户部门
• COVID-1 大流行 - 市场復苏概况：按客户细分
• 按服务类型预测收入
• 收入预测分析：按服务类型
• COVID-19 大流行 - 按服务类型划分的市场復苏概况
• 收入预测：按地区
• FM Universe：按地区和服务交付模式
• FM 市场收入份额：按地区和合同类型
• 按地区和服务类型划分的 FM 市场收入份额
• 按地区和客户类型划分的 FM 市场收入份额
• FM 市场收入份额：按地区和国家/地区
• 收入预测分析：按地区
• 短期增长机会
• 中期增长机会
• 长期发展机会

增长机会分析：按地区

• 北美 - FM 市场动态
• 北美 - 盈利预测：按合同类型
• 北美 - 按国家/地区划分的盈利预测
• 北美 - FM 市场细分
• 北美 - 竞争环境
• 欧洲 - FM 市场动态
• 欧洲 - 收益预测：按合同类型
• 欧洲 - 各国收益预测
• 欧洲 - FM 市场细分
• 欧洲 - 竞争环境
• 亚洲 - FM 市场动态
• 亚洲 - 盈利预测：按合同类型
• 亚洲 - 各国盈利预测
• 亚洲 - FM 市场细分
• 亚洲 - 竞争环境
• 世界其他地区 - FM 市场动态
• 世界其他地区 - 按合同类型划分的收益预测
• 世界其他地区 - 各国收入预测
• 世界其他地区 - FM 市场细分
• 世界其他地区 - 竞争格局

竞争分析

• FM 竞争力展望
• 全球 FM 市场的主要竞争对手：按地区
• FM 环境中的主要公司：按公司背景分类
• 竞争环境
• 收益分成

增长机会领域 - 短期机会

• 增长机会 1：高生产率的混合劳动力
• 增长机会 2：健康建筑
• 成长机会 3：新的工作环境
• 增长机会 4：与客户合作
• 增长机会 5：远程服务

增长机会领域 - 中期机会

• 增长机会 1：组织弹性
• 增长机会 2：可持续性
• 增长机会 3：健康安全的建筑
• 增长机会 4：加强运营
• 增长机会 5：非接触式服务

增长机会领域 - 长期机会

• 增长机会 1：工作场所优化和 WCM
• 增长机会 2：能源管理
• 增长机会 3：数据分析
• 成长机会 4：艰苦的服务
• 增长机会 5：服务集成

下一步

Technology, Sustainability, Workplace Optimization, and User Experience are Key FM Growth Strategies

Frost & Sullivan defines the facility management (FM) market revenue as end-user contracts in outsourced FM services and exclude in-house FM services and small FM. Outsourced FM that this study analyzed is termed as 'FM market'.

From now until 2027 will be the defining period for next-generation solutions in the FM market. As the market rebounds from the pandemic's disruption and adapts to new working patterns, first movers will have new opportunities to redefine customer relationships, change the industry's language, and set new boundaries for workplace optimization services in the coming decade. The trend toward service integration means that integrated FM (IFM) will be the fastest-growing FM market segment. IFM will increase its share of the total outsourced FM market from 11.7% in 2022 to 13.8% in 2027.

Recent market trends, including the COVID-19 pandemic, have forced the FM world to move beyond the total cost of ownership and building efficiency. Next-generation solutions focus on the convergence of digital technology and services to deliver value propositions that enhance total business productivity and user experience with sustainability at the heart. Partnerships, collaboration, and the co-creation of services will be crucial to meeting customers' growth objectives and sustainability visions. The factors defining productivity are unique to each customer, and success depends on the definition, capture, management, and optimization of core performance data across end users.

KEY ISSUES ADDRESSED:

• What is the FM market outlook and what will be the impact of the Mega Trends shaping the future?
• What are the transformational trends in the FM market until 2027?
• What is the global FM market forecast until 2027?
• How will the transformational trends yield new business opportunities in growth markets?
• What is the FM market's vision for 2027 by delivery model and customer segment?
• What are the top technology and service opportunities in the FM market until 2027?

Table of Contents

Strategic Imperatives

• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• The Impact of the Top 3 Strategic Imperatives on the Global Facility Management (FM) Industry
• Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Environment

• Chief Executive Officers' 360-degree Perspectives
• Global FM Market in Numbers
• Global FM Market Segmentations
• Global FM Market Growth by Segment
• Top Growth Opportunities
• Top Predictions for the Global FM Market
• Conclusions

Research Scope, Objectives, Methodology, and Background

• Market Definitions
• Value Spectrum of FM Services
• Questions this Study will Answer

Growth Opportunity Analysis

• Summary of the Global FM Market's Growth Outlook
• Top 5 FM Developments
• Future FM Trends
• Global FM Market Evolution
• Top Transformational Trends in FM
• Global FM Universe
• Key Growth Metrics
• Growth Drivers
• Growth Restraints
• Global Economic Uncertainty-Areas of Impact in FM
• Revenue Forecast
• Revenue Forecast Analysis
• Revenue Forecast by Contract Type
• Revenue Forecast Analysis by Contract Type
• Revenue Forecast by Customer Sector
• Revenue Forecast Analysis by Customer Sector
• COVID-19 Pandemic-Market Recovery Profile by Customer Sector
• Revenue Forecast by Service Type
• Revenue Forecast Analysis by Service Type
• COVID-19 Pandemic-Market Recovery Profile by Service Type
• Revenue Forecast by Region
• FM Universe by Region and Service Delivery Model
• FM Market Revenue Share by Region and Contract Type
• FM Market Revenue Share by Region and Service Type
• FM Market Revenue Share by Region and Customer Type
• FM Market Revenue Share by Region and Country
• Revenue Forecast Analysis by Region
• Short-term Growth Opportunities
• Medium-term Growth Opportunities
• Long-term Growth Opportunities

Growth Opportunity Analysis by Region

• FM Market Dynamics-North America
• Revenue Forecast by Contract Type-North America
• Revenue Forecast by Country-North America
• FM Market Segmentation-North America
• Competitive -North America
• FM Market Dynamics-Europe
• Revenue Forecast by Contract Type-Europe
• Revenue Forecast by Country-Europe
• FM Market Segmentation-Europe
• Competitive -Europe
• FM Market Dynamics-Asia
• Revenue Forecast by Contract Type-Asia
• Revenue Forecast by Country-Asia
• FM Market Segmentation-Asia
• Competitive Environment-Asia
• FM Market Dynamics-RoW
• Revenue Forecast by Contract Type-RoW
• Revenue Forecast by Country-RoW
• FM Market Segmentation-RoW
• Competitive

Competition Analysis

• Competitive Outlook for FM
• Key Competitors in the Global FM Market by Region
• Key Companies in the FM Environment by Company Background
• Competitive Environment
• Revenue Share

Growth Opportunity Universe-Short-term Opportunities

• Growth Opportunity 1: Productive Hybrid Workforces
• Growth Opportunity 2: Healthy Buildings
• Growth Opportunity 3: New Work Environments
• Growth Opportunity 4: Customer Alignment
• Growth Opportunity 5: Remote Services

Growth Opportunity Universe-Medium-term Opportunities

• Growth Opportunity 1: Organizational Resilience
• Growth Opportunity 2: Sustainability
• Growth Opportunity 3: Healthy and Safe Buildings
• Growth Opportunity 4: Augmented Operations
• Growth Opportunity 5: Contactless Services

Growth Opportunity Universe-Long-term Opportunities

• Growth Opportunity 1: Workplace Optimization and WCM
• Growth Opportunity 2: Energy Management
• Growth Opportunity 3: Data Analytics
• Growth Opportunity 4: Hard Services
• Growth Opportunity 5: Service Integration

Next Steps

• Your Next Steps
• Why Frost, Why Now?
• List of Exhibits
• Legal Disclaimer