市场调查报告书
商品编码
1277015
全球建筑技术 B2B 电子商务市场:增长机会Global Building Technology B2B eCommerce Growth Opportunities |
B2B 电子商务是 BT 公司全渠道营销战略中的一个额外的重要工具,它建立了一个集成的现代销售方法来增强客户体验。 然而,购买过程是混合的,购买超过一定数量或需要线下交易和销售代表建议的广泛要求。 未来,随着人工智能 (AI) 等技术进步增加虚拟仿真的引入,B2B 电子商务对产品和服务的定制可能会得到改善。
本报告审视了全球建筑技术 B2B 电子商务市场,并提供了市场概览以及战略要务、增长机会等。
The Advancement of B2B Online Sales is Crucial to Distribution Channel Optimization
This Frost & Sullivan research service focuses on B2B eCommerce in the building technology (BT) industry and its related business growth opportunities. Frost & Sullivan segments the BT industry into building automation systems (BAS); light-emitting diode (LED) lighting; heating, ventilation, and air conditioning (HVAC) equipment; and facility management (FM). The study examines B2B eCommerce as an independent online sales channel owned proprietarily by BT industry participants. Third-party online channels or third-party marketplaces are excluded from the scope of the study.
B2B eCommerce acts as an additional and important avenue in BT companies' omnichannel marketing strategies, which establish an integrated and modern sales method that enhances the customer experience. However, the buying process is a hybrid one, and purchases above a certain value or with extensive requirements will require offline transactions and advice from sales personnel. In addition, customers expect a B2C experience when buying from BT companies. Virtual tours are trending alongside the online simulation of select products and services. Moving forward, product and service customization through B2B eCommerce is likely to see improvement with the increased adoption of virtual simulation due to technological advancements, including artificial intelligence (AI).
Companies with B2B eCommerce channels or digital service offerings mentioned in this study include: Siemens, Schneider Electric, Carrier, Trane, Signify, Acuity Brands, JLL Technologies, and Edgenta NXT. Six growth opportunities are identified, and they cover 3 major strategic imperatives, that is, Customer Value Chain Compression, Innovative Business Models, and Disruptive Technologies.