封面
市场调查报告书
商品编码
1725002

客户之声 - 企业网路服务,2024 年

Voice of the Customer-Enterprise Network Services, 2024

出版日期: | 出版商: Frost & Sullivan | 英文 17 Pages | 商品交期: 最快1-2个工作天内

价格
简介目录

网路存取洞察和偏好

本次「客户之声」调查的主要目的是收集网路和 IT 决策者的见解,并了解偏好。该调查由 Frost & Sullivan 每年针对 ICT 领域进行,并专注于网路技术。它采取全面的全球方法,吸引了来自北美、拉丁美洲、欧洲和亚洲 19 个国家的参与者。总体而言,该调查涉及 1,285 名受访者,来自加拿大和新加坡的受访者将于 2024 年加入。值得注意的是,鑑于美国的规模,16% 的受访者代表了美国。受访者代表各种规模的企业,从员工人数少于 100 人的小型企业到员工人数超过 5,000 人的大型企业。

为了确保获得适当的回应,参与者必须回答一系列筛检问题才能获得资格。调查本身由几个旨在探索具体细节的部分组成。在适当情况下,我们会提供与 2023 年调查结果的比较。

有关网路即服务、SD-WAN/SASE 和託管服务的更多报告将于 2025 年发布。

目录

研究目标和调查方法

  • 研究目标和调查方法
  • 受访者概况

客户之声 - 企业网路服务,2024 年

  • 主要发现
  • 企业投资技术以提高流程效率
  • 网路决策主要由网路主管做出
  • 安全是最重要的技术投资
  • 供应商和多样性偏好
  • 备份技术偏好设置
  • 使用网路技术
  • PSTN的使用和运营商的观点
  • 5G和私人无线

附录

  • 推动成长Growth Pipeline Engine(TM)机会
  • 为何成长变得越来越困难?
  • The Strategic Imperative 8

后续步骤Next steps

  • 成长机会的益处和影响
  • 后续步骤Next steps
  • 免责声明
简介目录
Product Code: KAFA-65

Network Access Insights and Preferences

The primary objective of this Voice of the Customer survey was to gather insights from network and IT decision-makers and understand their preferences regarding network and related services. Conducted annually by Frost & Sullivan across the ICT practice, the survey focuses on network technologies. It takes a comprehensive, global approach, with participants from 19 countries across North America, Latin America, Europe, and Asia. The survey included 1,285 respondents overall, with representation from Canada and Singapore added in 2024. Notably, 16% of the respondents represented the United States, given its size. Respondents represented companies of all sizes, ranging from small businesses with fewer than 100 employees to large enterprises with at least 5,000 employees.

To ensure relevant responses, participants were required to answer a series of screening questions before qualifying. The survey itself consisted of several sections designed to explore specific details. Comparisons to 2023 survey results are included where appropriate.

Additional reports on network-as-a-service, SD-WAN/SASE, and managed services will be published in 2025.

Table of Contents

Research Objectives and Methodology

  • Research Objectives and Methodology
  • Respondent Profiles

Voice of the Customer-Enterprise Network Services, 2024

  • Key Findings
  • Businesses Invest in Technology to Improve Process Efficiency
  • Network Directors Primarily Make Network Decisions
  • Security Tops List of Technology Investments
  • Provider and Diversity Preferences
  • Backup Technology Preferences
  • Network Technology Usage
  • View of PSTN Usage and Who Manages Lines
  • 5G and Private Wireless

Appendix

  • Growth Opportunities Fuel the Growth Pipeline Engine
  • Why is it Increasingly Difficult to Grow?
  • The Strategic Imperative 8

Next Steps

  • Benefits and Impacts of Growth Opportunities
  • Next Steps
  • Legal Disclaimer