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市场调查报告书
商品编码
1725002
客户之声 - 企业网路服务,2024 年Voice of the Customer-Enterprise Network Services, 2024 |
网路存取洞察和偏好
本次「客户之声」调查的主要目的是收集网路和 IT 决策者的见解,并了解偏好。该调查由 Frost & Sullivan 每年针对 ICT 领域进行,并专注于网路技术。它采取全面的全球方法,吸引了来自北美、拉丁美洲、欧洲和亚洲 19 个国家的参与者。总体而言,该调查涉及 1,285 名受访者,来自加拿大和新加坡的受访者将于 2024 年加入。值得注意的是,鑑于美国的规模,16% 的受访者代表了美国。受访者代表各种规模的企业,从员工人数少于 100 人的小型企业到员工人数超过 5,000 人的大型企业。
为了确保获得适当的回应,参与者必须回答一系列筛检问题才能获得资格。调查本身由几个旨在探索具体细节的部分组成。在适当情况下,我们会提供与 2023 年调查结果的比较。
有关网路即服务、SD-WAN/SASE 和託管服务的更多报告将于 2025 年发布。
Network Access Insights and Preferences
The primary objective of this Voice of the Customer survey was to gather insights from network and IT decision-makers and understand their preferences regarding network and related services. Conducted annually by Frost & Sullivan across the ICT practice, the survey focuses on network technologies. It takes a comprehensive, global approach, with participants from 19 countries across North America, Latin America, Europe, and Asia. The survey included 1,285 respondents overall, with representation from Canada and Singapore added in 2024. Notably, 16% of the respondents represented the United States, given its size. Respondents represented companies of all sizes, ranging from small businesses with fewer than 100 employees to large enterprises with at least 5,000 employees.
To ensure relevant responses, participants were required to answer a series of screening questions before qualifying. The survey itself consisted of several sections designed to explore specific details. Comparisons to 2023 survey results are included where appropriate.
Additional reports on network-as-a-service, SD-WAN/SASE, and managed services will be published in 2025.