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市场调查报告书
商品编码
1892088

全球专业耳机市场，2024-2031年

Professional Headsets Market, Global, 2024-2031
出版日期: | 出版商: Frost & Sullivan | 英文 54 Pages | 商品交期: 最快1-2个工作天内

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简介目录

无线技术和主动降噪技术正在透过提高商用耳机的效用，推动变革性成长。

Frost & Sullivan的这份研究报告对影响全球专业耳机市场的关键转变进行了全面分析。软体通讯和协作平台的快速普及正在推动产业发生重大变革时期，促使市场需求从RJ介面耳机转向USB介面耳机。

推动这项变革的关键因素是微软Teams在企业环境中的日益普及，这为耳机製造商创造了新的成长机会。然而，儘管某些细分市场受益于这些趋势，但其他细分市场却面临停滞或萎缩。

本研究概述了影响市场成长的策略挑战和宏观经济因素。研究包含2025年至2031年预测期间（以2024年为基准年）的市场规模（全球及各细分市场）的估算与预测（包括基准估算）。报告详细解释了关键预测假设（包括美国于2025年实施的贸易关税的影响）。

此外，它还确定了市场参与企业的四个关键成长机会，并对整个市场和每个细分市场的市场趋势、驱动因素、阻碍因素和主要企业进行了详细分析。

报告摘要：专业耳机市场，2024-2031年

全球专业耳机市场正经历变革时期，其驱动力包括混合办公模式的兴起、无线技术和主动降噪技术的创新，以及对整合通讯需求的激增。预计到2024年，该市场规模将达到18亿美元，到2031年将成长至25.9亿美元，复合年增长率（CAGR）为5.3%。配备人工智慧降噪功能和符合人体工学设计的无线蓝牙和USB耳机在企业和客服中心中越来越受欢迎。随着专业耳机产业不断适应工作模式和协作平台的动态变化，技术供应商正将产品整合、远端管理和永续设计放在首位。

关键市场趋势与洞察

  • 对混合型、远端和办公室耳机的需求正在重塑全球筹资策略。
  • 受客服人员赋能与功能创新推动，客服中心耳机市场持续强劲成长。
  • 关税、通货膨胀和谨慎的消费模式正在影响出货量和采购週期。

市场规模及预测

  • 2024年营收：18亿美元
  • 2031年预测：25.9亿美元
  • 出货量（2024年）：3,410万台
  • 复合年增长率（2024-2031年）：5.3%

市场概况－专业耳机市场，2024-2031年

随着企业向混合办公室和云端协作模式转型，专业耳机市场成为成长和数位转型的重点。软体驱动型商务通讯平台的兴起，以及整合通讯和云端通话技术的日益普及，推动了对高效能、灵活且安全的耳机解决方案的需求。企业和客服中心需要专业级的音讯品质、无缝整合和更高的员工生产力，这促使耳机从基础语音硬体发展到智慧、功能丰富的耳机。

客服中心耳机的采购决策越来越主导无线行动性、主动降噪 (ANC) 以及与 Microsoft Teams 和 Zoom 等平台认证等因素的影响。随着企业中远端和行动员工（以及办公室知识工作者）对耳机的需求不断增长，关键的采购标准包括音质、原生蓝牙支援、人体工学舒适度和软体可管理性。

耳机市场面临的挑战包括零件成本上涨、区域关税的影响（尤其是美国自2025年起实施的关税）以及桌上型电话向云端解决方案的逐步过渡。供应商的策略重点在于永续性（可再生材料、环保包装）、产品创新（人工智慧驱动的降噪、长续航时间、免适配器蓝牙）以及在办公室和客服中心环境中提供卓越的用户体验。

专业耳机产业正经历着主要企业间日益加剧的整合、价格竞争的加剧，以及中价格分布主动降噪耳机和头戴式蓝牙耳机带来的新增长机会。随着市占率集中在顶级品牌手中，二、三线厂商面临越来越大的压力。

专业耳机市场收入预测（2024-2031 年）

全球专业耳机市场收入预计将从 2024 年的 18 亿美元成长到 2031 年的 25.9 亿美元，复合年增长率为 5.3%。

  • 出货量：从2024年的3,410万台增加至2031年的4,830万台（复合年增长率：5.1%）
  • 依成分：
    • 到 2024 年，无线蓝牙 PC USB 和 UCC 耳机将占销售额的 43.7%。
    • PC USB/UCC 耳机：39.6%；有线 RJ：2.7%；无线 DECT RJ/PC：总合14%。
  • 用途：
    • 办公室耳机在收入和出货量成长方面都超过了客服中心耳机市场（办公室耳机复合年增长率：6.3%；客服中心耳机复合年增长率：6.7%）。
  • 区域趋势：
    • 从营收来看，欧洲、中东和非洲地区以 47.6% 的份额领先，北美地区需求稳定，占 34.8%，亚太地区加速成长，占 13.7%，拉丁美洲占 3.9%。

考虑到连接性，具有主动降噪 (ANC) 功能的耳机在 2024 年的收入将成长 22.5%，目前占市场总值的 34.2%。

分析范围－专业耳机市场，2024-2031年

本分析涵盖全球专业耳机市场，细分为企业通讯和客服中心设备中使用的有线耳机和无线耳机。

  • 适用于桌上型电话的有线RJ专业耳机
  • 有线PC USB和整合通讯/协作（UCC）耳机
  • 适用于商务电话、电脑/软体电话和行动装置的无线（DECT 和蓝牙）耳机
  • 主动降噪 (ANC) 和多连接耳机

销售额的耳机、扩大机、转换器、直连线、适配器、充电底座、软体和配件。目标市场包括办公室、客服中心和混合办公环境。追踪区域：北美、欧洲、中东和非洲地区、亚太地区和拉丁美洲。基准年：2024年。预测期：2025-2031年。

不包括：消费级耳机、游戏/音乐/仅支援 3.5 毫米介面的耳机以及独立式 USB 扬声器

专业耳机市场区隔分析（2024-2031年）

耳机市场以三种方式细分：

依连接方式/技术：

  • PC USB/UCC耳机（有线和无线）
  • RJ耳机（有线和DECT无线，适用于桌上型电话）
  • 蓝牙电脑 USB/UCC 耳机
  • DECT 与多连接耳机（三重连接：RJ、PC、行动装置）

按最终用户使用：

  • 办公室耳机（整体商务/知识工作者）
  • 客服中心耳机市场（客户服务、客服中心营运）

依风格/功能性穿着：

  • 贴耳式、包耳式、入耳式单声道、颈挂式
  • ANC模型，非ANC模型
  • 立体声，单声道

在专业耳机产业，市场差异主要体现在以下几个关键面向：

  • 随着桌上型电话使用量的下降和协作应用程式在企业中成为常态，PC USB/UCC 耳机在收入和创新方面都处于主导。
  • 由于无线蓝牙解决方案适合行动办公和远距办公，因此目前主导成长。
  • 随着云端平台和 SIP 电话取代传统电话，仅支援 RJ 介面的耳机正迅速萎缩（年复合成长率 -9.7%）。
  • 预计到 2024 年，具有 ANC（主动降噪）功能的耳机的销售份额将达到 34.2%，比前一年大幅增长，这表明办公环境和客服中心对降噪的需求正在迅速扩大。
  • 领先的製造商透过提供人工智慧语音分离、原生蓝牙支援、长电池续航时间和生态系统认证等先进功能来脱颖而出。

成长要素－专业耳机市场，2024-2031年

  • 加速数位化并采用基于软体的通讯平台（统一通讯即服务、云端PBX）
  • 混合办公和远距办公的兴起，推动了对能够相容于各种职场环境的耳机的需求。
  • 对卓越音讯品质、人工智慧降噪功能以及与主流协作平台认证的设备相容性的需求日益增长
  • 向无线格式（尤其是蓝牙和DECT）的转变，使用户能够移动办公室和共用办公桌。
  • 永续性趋势推动了人们对可回收设计、可维修性和环保包装的日益关注。
  • 由于客服人员权限的提升、进阶分析以及在家工作的支持，对客服中心耳机的需求不断增长。

成长抑制因素－专业耳机市场，2024-2031年

  • 随着 SIP/云端技术迅速取代传统基础设施，仅支援 RJ 介面和传统桌上型电话耳机的需求正在下降。
  • 消费级耳机和耳塞正日益成为日常商用的替代品，尤其是在价格敏感地区。
  • 融合了人工智慧降噪和语音增强功能的先进云端平台的普及，正在降低硬体的「溢价」价值。
  • 关税导致物价上涨，通膨压力导致成本上升，这些因素正在降低企业的购买力，尤其是在大型采购项目中。
  • 客服中心耳机的高普及率，以及翻新产品和数位适配器的使用，将限制新硬体单元的成长。
  • 随着已开发地区市场的成熟，成长将由替换需求而非新安装需求所驱动。

竞争格局－专业耳机市场，2024-2031年

专业耳机市场竞争非常激烈，前五的公司占了全球 95% 以上的收入。

  • 市场领导（依2024年收入份额排序）：
    • GN Audio（Jabra）：约占 49.4%
    • HP Poly：27.7％
    • Logitech：9.6％
    • EPOS：4.5％
    • Yealink：4.1％
  • 市场动态：
    • GN Audio凭藉其广受欢迎的Evolve2和Perform 75系列产品以及对Microsoft Teams认证型号的专注，继续保持领先地位。
    • HP Poly推动连接创新、免适配器蓝牙和促销升级宣传活动
    • 罗技凭藉 Zone Wireless、Zone 305 和 H390 耳机实现了两位数的营收成长
    • Yehlink正在DECT和蓝牙领域迅速扩张，积极寻找通路合作伙伴并开发成熟市场。
  • 儘管中小厂商面临产业重组的压力，但新产品更注重人工智慧功能、长续航力和舒适性。
  • 分销通路正从间接通路（经销商、分销商）转向直接通路（电商、网店）买家，尤其是在全球市场。

常见问题 - 专业耳机市场，2024-2031 年

  • 全球专业耳机市场的当前规模和预测规模是多少？
    • 2024年，专业耳机市场价值18亿美元，出货量3,410万台。预计到2031年，市场收入将达到25.9亿美元，反映出先进的无线和主动降噪（ANC）解决方案的日益普及。
  • 哪些产品类型正在推动耳机市场的成长？
    • 到2024年，无线蓝牙PC USB及UCC耳机将占总收入的43.7%，超过所有其他类别。随着企业采用最新的整合通讯平台，PC USB/UCC耳机也正在推动市场扩张。
  • 客服中心耳机市场正在发生哪些变化？
    • 在客服中心耳机市场，收入下降速度比销量下降速度慢，因为 ANC（主动降噪）和客服人员赋能等高级功能吸引了用户，而且需求正在从一次性客服中心硬体转向多功能办公和混合使用模式。
  • 哪些因素正在推动专业耳机产业的需求？
    • 混合办公模式的普及、整合通讯以及对可靠噪音隔离的需求仍然是关键驱动因素，企业越来越希望在其设备组合中具备人工智慧驱动的降噪功能、连接柔软性和永续性。
  • 市场面临的最大阻碍因素是什么？
    • RJ介面耳机的衰退以及成熟市场的高渗透率限制了市场扩张。来自其他消费性产品的竞争和消费者对价格的高度敏感也减缓了成长前景。
  • 哪家公司在专业耳机市场占最大份额？
    • GN Audio（Jabra）、HP Poly 和 Logitech 是三大领先供应商，在 2024 年占全球收入的 86% 以上。这些公司以在办公室和客服中心耳机领域快速创新和强大的品牌影响力而闻名。
  • 区域趋势如何影响耳机市场？
    • 欧洲、中东和非洲地区持续保持领先地位，收入份额达47.6%，而亚太地区的出货量成长最快。在地化生产、关税影响以及分销通路的转变也对各地区的业绩产生了影响。
  • 哪些技术趋势将改变耳机市场？
    • 主动降噪 (ANC)、免适配器蓝牙、基于人工智慧的功能以及整合的永续性倡议是关键的创新趋势，供应商正越来越多地为全球云端语音和协作平台提供经过认证的设备。
  • 有线耳机和无线耳机的未来前景如何？
    • 无线耳机，尤其是蓝牙产品，预计将以最快的速度成长，到 2031 年复合年增长率达到 7.9%，而有线解决方案将保持稳定或下降，因为无线技术在混合和远端环境中提供了更大的柔软性。
  • 商用耳机产业的销售管道正在发生哪些变化？
    • 分销通路正从传统的间接通路转向线上直销（电商）和网店。企业现在优先考虑的是捆绑式支援、设备可管理性以及扩充性的采购方案，无论是在办公室还是客服中心部署方面。

目录

调查范围

  • 分析范围
  • 分割

成长环境：专业耳机市场的转型

  • 为什么成长变得越来越困难
  • The Strategic Imperative 8
  • 三大战略要务对专业耳机产业的影响

专业耳机市场生态系统

  • 竞争环境
  • 主要竞争对手

专业耳机市场的成长来源

  • 成长指标
  • 成长要素
  • 成长限制阻碍因素
  • 预测考量
  • 收入和出货量预测
  • 按配置类型分類的收入和出货量预测
  • 按耳机类型分類的收入和出货量预测
  • 按最终用户类型分類的收入和出货量预测
  • 按产品类型的销售比率
  • 以配戴方式（无线蓝牙耳机、PC USB耳机、UCC耳机）分類的销售情况
  • 按连接方式分類的销售额（无线DECT耳机）
  • 主动降噪 (ANC) 耳机销售比例（按类型划分）
  • 按地区分的销售额比例
  • 营收和销售预测分析
  • 区域预测分析
  • 价格趋势和预测分析
  • 收益分成
  • 收入份额分析

专业耳机市场的成长机会

  • 成长机会1：主动降噪耳机
  • 成长机会2：无线蓝牙头戴式耳机
  • 成长机会 3：云端通话、会议和团队合作服务
  • 成长机会 4：具有原生支援的蓝牙耳机

未来计划

  • 成长机会带来的益处和影响
  • 下一步
  • 附件清单
  • 免责声明
简介目录
Product Code: PFT9-64

Wireless and Active Noise Cancellation Technology is Driving Transformational Growth by Increasing Utility for Professional Headsets

This Frost & Sullivan study provides a comprehensive analysis of the key transformations shaping the global professional headsets market. The industry is undergoing significant disruption driven by the rapid adoption of software-based communication and collaboration platforms. This shift is transitioning demand from registered jack (RJ) connectivity headsets to USB-connected headsets.

A major catalyst for this change is the growing dominance of Microsoft Teams in enterprise environments, which is creating new growth opportunities for headset manufacturers. However, while certain market segments are benefiting from these developments, others are experiencing stagnation or decline.

The study outlines the strategic imperatives and macroeconomic factors influencing market growth. It includes global and segment-level market size estimates and forecasts, covering the base year 2024 and the forecast period from 2025 to 2031. Key forecast assumptions are detailed, including the impact of trade tariffs introduced by the United States in 2025.

Additionally, the analysis identifies 4 critical growth opportunities for market participants and provides an in-depth analysis of market trends, drivers, restraints, and notable companies across the overall market and its segments.

Report Summary: Professional Headset Market, 2024-2031

The global professional headset market is experiencing a transformation, driven by the shift to hybrid work, innovation in wireless and active noise cancellation, and surging demand for unified communications. Market revenue reached USD 1.80 billion in 2024 and is projected to grow to USD 2.59 billion by 2031, reflecting a CAGR of 5.3%. Cordless Bluetooth and USB headsets-featuring AI-enabled noise-cancellation and ergonomic designs-are increasingly favoured by both enterprises and contact centers. The Professional Headsets Industry is adjusting to dynamic changes in work styles and collaboration platforms, with technology vendors emphasizing product integration, remote manageability, and sustainable design.

Key Market Trends & Insights

  • Demand for hybrid, remote, and office-based headsets is reshaping global procurement strategies.
  • Growth in the contact center headset market remains robust, with agent empowerment and feature innovation.
  • Tariffs, inflation, and cautious spending patterns influence unit shipments and purchasing cycles.

Market Size & Forecast

  • 2024 Revenue: USD 1.80 Billion
  • 2031 Forecast: USD 2.59 Billion
  • Unit Shipments (2024): 34.1 Million
  • CAGR (2024-2031): 5.3%

Market Overview - Professional Headset Market, 2024-2031

The professional headset market has become a focal point for growth and digital transformation, as organizations transition to hybrid work and cloud-centric collaboration. The rise of software-based business communication platforms, enhanced by the growing adoption of unified communications and cloud calling, is fueling demand for high-performing, flexible, and secure headset solutions. Enterprises and contact centers seek professional-grade audio, seamless integration, and workforce productivity, driving the evolution from basic voice hardware to intelligent, feature-rich headsets.

Contact center headset market purchasing is increasingly led by requirements for wireless mobility, active noise cancellation (ANC), and certifications with platforms like Microsoft Teams and Zoom. Enterprise adoption of headsets for office knowledge workers as well as remote and mobile employees continues to expand, with key buying criteria including sound quality, native Bluetooth support, ergonomic comfort, and software manageability.

Challenges in the headset market include component cost inflation, regional tariff impacts (notably U.S. tariffs from 2025), and the gradual replacement of desktop phones with cloud-based solutions. Vendor strategies focus on sustainability (recyclable materials, eco packaging), product innovation (AI-driven noise-cancellation, longer battery life, dongle-less Bluetooth), and delivering excellent user experience across office and contact center environments.

The Professional Headsets Industry is seeing consolidation among leaders, increasing price competition, and new growth opportunities in mid-range ANC models and over-the-ear Bluetooth styles. Tier II/III vendors face mounting pressure as market share consolidates among top brands.

Revenue Forecast - Professional Headset Market, 2024-2031

The global professional headset market's revenue is forecasted to grow from USD 1.80 billion in 2024 to USD 2.59 billion by 2031, registering a CAGR of 5.3%.

  • Unit Shipments: From 34.1 million in 2024 to 48.3 million in 2031 (CAGR: 5.1%)
  • By Configuration:
    • Cordless Bluetooth PC USB & UCC headsets accounted for 43.7% of revenue in 2024.
    • PC USB/UCC headsets: 39.6%; Corded RJ: 2.7%; Cordless DECT RJ/PC: 14% combined.
  • By End-Use:
    • Office headsets outpace the contact center headset market in both revenue and unit shipment growth (Office CAGR: 6.3%; Contact Center CAGR: 6.7%).
  • Regional Trends:
    • EMEA leads by revenue (47.6%), North America shows stable demand (34.8%), Asia-Pacific accelerates (13.7%), while Latin America holds 3.9%.

Considering connectivity, ANC-enabled headsets grew by 22.5% in revenue during 2024, now comprising 34.2% of total market value.

Scope of Analysis - Professional Headset Market, 2024-2031

This analysis encompasses the global professional headset market, segmenting corded and cordless headsets used with enterprise communications and contact center endpoints. Included categories:

  • Corded RJ professional headsets for desk phones
  • Corded PC USB and unified communications/collaboration (UCC) headsets
  • Cordless (DECT and Bluetooth) headsets for business phones, PC/softphones, and mobile devices
  • ANC-enabled and multi-connectivity headsets

Revenues reflect manufacturer sales, including headsets, amplifiers, dongles, direct-connect cables, adapters, charging bases, software, and accessories. Markets covered include office, contact center, and hybrid work deployments. Regional tracking: North America, EMEA, Asia-Pacific, Latin America. Base year: 2024; forecast period: 2025-2031.

Excluded: consumer-specific headsets, gaming/music/3.5mm-only models, standalone USB speakers.

Segmentation Analysis - Professional Headset Market, 2024-2031

The headset market is segmented three ways:

By Connection/Technology:

  • PC USB/UCC headsets (corded and cordless)
  • RJ headsets (corded and DECT cordless for desk phones)
  • Bluetooth PC USB/UCC headsets
  • DECT and multi-connectivity headsets (triple-connect: RJ, PC, mobile)

By End-User Application:

  • Office headsets (all business/knowledge worker deployments)
  • Contact center headset market (customer service, call center operations)

By Wearing Style/Feature:

  • On-ear, over-the-ear, in-ear mono, neckband
  • ANC vs. non-ANC
  • Stereo vs. mono

The Professional Headsets Industry distinguishes markets in several key ways:

  • PC USB/UCC headsets lead in both revenue and innovation, especially as desktop phone use declines and enterprises standardize on collaboration apps.
  • Cordless Bluetooth solutions now dominate growth, favored for mobility and remote work.
  • RJ connectivity-only headsets are shrinking rapidly (CAGR: -9.7%), as cloud platforms and SIP phones replace legacy telephones.
  • ANC-enabled headsets grew to 34.2% revenue share in 2024, up strongly from the year prior, indicating rapid adoption for both office and contact center noise reduction.
  • Leaders are differentiating by offering advanced features: AI voice isolation, native Bluetooth support, longer battery life, and ecosystem certifications.

Growth Drivers - Professional Headset Market, 2024-2031

  • Accelerated digitalization and adoption of software-based communication platforms (UCaaS, cloud PBX)
  • Growing hybrid and remote workforce driving demand for headsets optimized for diverse work environments
  • Increased need for superior audio quality, AI-enabled noise cancellation, and certified device compatibility with major collaboration platforms
  • Shift to wireless form factors, especially Bluetooth and DECT, for user mobility and desk sharing
  • Sustainability trends fueling interest in recyclable designs, repairability, and eco-friendly packaging
  • Expansion of contact center headset market requirements due to agent empowerment, advanced analytics, and work-from-home support

Growth Restraints - Professional Headset Market, 2024-2031

  • Declining demand for RJ-only and traditional desk phone headsets as SIP/cloud quickly replace legacy infrastructure
  • Substitution by consumer-grade headphones and earbuds for everyday work, especially where price sensitivity prevails
  • Advanced cloud platforms embedding AI noise cancellation and voice enhancement, reducing hardware ""premium""
  • Tariff-induced price hikes and inflationary cost pressures reducing business purchasing power, especially in large procurement deals
  • High contact center headset penetration, plus refurbishment and digital adapters, limiting unit growth for new hardware
  • Market maturity in developed regions leading to growth driven by replacements, not new deployments

Competitive Landscape - Professional Headset Market, 2024-2031

Competition in the professional headset market is intense, with the top five players accounting for over 95% of global revenue.

  • Market Leaders (by 2024 revenue share):
    • GN Audio (Jabra): ~49.4%
    • HP Poly: 27.7%
    • Logitech: 9.6%
    • EPOS: 4.5%
    • Yealink: 4.1%
  • Market Dynamics:
    • GN Audio retains top position with popular Evolve2 and Perform 75 series, plus focus on certified Microsoft Teams models
    • HP Poly targets connectivity innovation, dongle-free Bluetooth, and promotional upgrade campaigns
    • Logitech sees double-digit revenue growth with Zone Wireless, Zone 305, and H390 headsets
    • Yealink rapidly expands in DECT and Bluetooth, aggressively recruiting channel partners and targeting mature markets
  • Smaller players face consolidation pressure, while new products emphasize AI features, longer battery life, and comfort
  • Distribution is shifting from indirect (resellers, distributors) to more direct (eTailers, webstores) purchasers, especially globally

FAQ - Professional Headset Market, 2024-2031

  • What is the current and projected size of the global professional headset market?
    • The professional headset market was valued at USD 1.80 billion in 2024, with unit shipments of 34.1 million. By 2031, revenue is expected to reach USD 2.59 billion, reflecting growing adoption of advanced wireless and ANC-enabled solutions.
  • Which product categories are leading growth in the headset market?
    • Cordless Bluetooth PC USB & UCC headsets captured 43.7% of revenue in 2024, outpacing all other categories. PC USB/UCC headsets also drive market expansion as businesses deploy modern unified communications platforms.
  • How is the contact center headset market evolving?
    • Contact center headset market revenue is declining more slowly than units, as premium features like ANC and agent empowerment attract users. Demand is shifting from single-purpose contact center hardware to versatile office and hybrid use models.
  • What is driving demand in the professional headsets industry?
    • Hybrid work adoption, unified communications, and the need for reliable noise isolation remain key drivers. Businesses increasingly seek AI-powered noise cancellation, connectivity flexibility, and sustainability in device portfolios.
  • What are the most significant restraints for the market?
    • The decline of RJ connectivity-only headsets and high penetration in mature segments constrain market expansion. Competition from consumer-grade alternatives and price sensitivity also dampen growth prospects.
  • Who holds the highest market share in the professional headset market?
    • GN Audio (Jabra), HP Poly, and Logitech are the three largest vendors, together commanding over 86% of 2024 global revenue. These companies are recognized for rapid innovation and strong branding in both office and contact center headset categories.
  • How are regional dynamics shaping the headset market?
    • EMEA continues to lead revenue with 47.6%, while Asia-Pacific marks the highest shipment growth. Local manufacturing, tariff effects, and distribution shifts to direct eTailing also influence regional performance.
  • Which technological trends are changing the headset market?
    • The integration of active noise cancellation (ANC), dongle-less Bluetooth, AI-based features, and sustainability initiatives are top innovation trends. Vendors are increasingly offering certified devices for global cloud voice and collaboration platforms.
  • What is the outlook for corded versus cordless headsets?
    • Cordless headsets, especially Bluetooth, are growing fastest with a 7.9% CAGR through 2031. In contrast, corded solutions are largely flat or declining, as wireless provides more flexibility for hybrid and remote environments.
  • How are headset sales channels evolving in the professional headsets industry?
    • Distribution is moving from traditional indirect channels to direct online (eTail) sales and webstores. Businesses now prioritize bundled support, device manageability, and scalable procurement options for both office and contact center deployments.

Table of Contents

Research Scope

  • Scope of Analysis
  • Segmentation

Growth Environment: Transformation in the Professional Headsets Market

  • Why is it Increasingly Difficult to Grow?
  • The Strategic Imperative 8
  • The Impact of the Top 3 Strategic Imperatives on the Professional Headsets Industry

Ecosystem in the Professional Headsets Market

  • Competitive Environment
  • Key Competitors

Growth Generator in the Professional Headsets Market

  • Growth Metrics
  • Growth Drivers
  • Growth Restraints
  • Forecast Considerations
  • Revenue and Unit Shipment Forecast
  • Revenue and Unit Shipment Forecast by Configuration Type
  • Revenue and Unit Shipment Forecast by Headset Type
  • Revenue and Unit Shipment Forecast by End-User Type
  • Percent Revenue by Product Category
  • Percent Revenue by Wearing Style, Cordless Bluetooth PC USB and UCC Headsets
  • Percent Revenue by Connectivity, Cordless DECT Headsets
  • Percent Revenue by Active-Noise-Cancelling ANC Headsets
  • Percent Revenue by Region
  • Revenue and Unit Forecast Analysis
  • Forecast Analysis by Region
  • Pricing Trends and Forecast Analysis
  • Revenue Share
  • Revenue Share Analysis

Growth Opportunity Universe in the Professional Headsets Market

  • Growth Opportunity 1: Active Noise Cancellation Headsets
  • Growth Opportunity 2: Cordless Bluetooth Over-the-Ear Headsets
  • Growth Opportunity 3: Cloud Calling, Meeting, and Team Collaboration Services
  • Growth Opportunity 4: Bluetooth Headsets with Native Support

Next Steps

  • Benefits and Impacts of Growth Opportunities
  • Next Steps
  • List of Exhibits
  • Legal Disclaimer