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市场调查报告书
商品编码
1388266
资讯科技服务管理市场规模 - 按技术、按组件、企业规模、部署模型和预测 2023 - 2032Information Technology Service Management Market Size-By Technology (Configuration Management, Performance Management, Network Management, Database Management System), By Component, Enterprise Size, Deployment Model & Forecast 2023-2032 |
在人工智慧和自动化技术高度整合的推动下,资讯科技服务管理市场规模从2023年到2032年将以超过10%的CAGR扩大。
随着人工智慧和自动化的涌入,资讯技术服务管理 (ITSM) 平台日益增强,可实现日常任务自动化、缩短事件解决时间并优化资源利用率。这些技术支援预测分析,以确保主动解决问题并最大限度地减少停机时间。分析大量资料集和自学以改进决策的能力也正在将 ITSM 转变为更智慧和响应迅速的系统。组织对效率和数位转型的日益重视也将有利于市场成长。
资讯科技服务管理产业分为技术、企业规模、部署模型、组件、产业垂直和区域。
在技术方面,预计 2023 年至 2032 年资料库管理系统领域的市场份额将获得显着成长。这是由于组织越来越依赖强大的 IT 基础设施以及对有效资料库管理的需求不断增加。随着各行业资料量的不断增加,多个企业正在转向云端运算和储存解决方案,进一步刺激了ITSM框架内先进资料库管理系统的发展。例如,2022 年 12 月,ClickHouse, Inc. 推出了 ClickHouse Cloud,这是一个闪电般快速的基于云端的资料库,可加速现代数位企业的分析和洞察。
从产业垂直角度来看,在全球快速数位转型的推动下,IT和电信领域的ITMS产业预计将在2023年至2032年间实现强劲成长。 IT 和电信组织致力于透过投资先进的解决方案来优化服务交付和管理复杂的 IT 流程,从而提高营运敏捷性和客户满意度。确保监管合规性的不断增长的需求也将有助于该细分市场的成长。
从区域来看,亚太资讯科技服务管理市场在2022 年占据了相当大的收入份额,并有望在2032 年之前呈现强劲的成长速度。这可以归因于组织中ITSM 解决方案的大量采用,以与IT 服务保持一致,以提供数位策略、自动化流程并提高数位环境中的营运效率。印度、中国和日本等国家正在经历快速的技术发展,进一步推动了对高效 IT 服务交付和管理的需求。动态的商业环境加上 IT 基础设施投资的增加预计也将增强产业前景。
Information Technology Service Management Market size is set to expand at over 10% CAGR from 2023 to 2032, driven by the higher integration of AI and automation technologies.
With the influx of AI and automation, information technology service management (ITSM) platforms are increasingly enhanced for automating routine tasks, improving incident resolution times, and optimizing resource utilization. These technologies enable predictive analytics for ensuring proactive issue resolution and minimizing downtime. The ability to analyze vast datasets and self-learn for improved decision-making is also transforming ITSM into a more intelligent and responsive system. The rising prioritization of efficiency and digital transformation in organizations will also prove favorable for the market growth.
The information technology service management industry is segmented into technology, enterprise size, deployment model, component, industry vertical, and region.
In terms of technology, the market share from the database management system segment is projected to gain significant traction from 2023-2032. This is attributed to the increasing reliance of organizations on robust IT infrastructure and the surging need for effective database management. With the expanding volumes of data in diverse industries, multiple businesses are shifting towards cloud computing and storage solutions, further spurring the development of advanced database management systems within ITSM frameworks. For instance, in December 2022, ClickHouse, Inc. launched ClickHouse Cloud, a lightning-fast cloud-based database to accelerate analytics and insights for modern digital enterprises.
Based on industry vertical, the ITMS industry from the IT and telecom segment is expected to witness strong growth between 2023 and 2032 driven by the rapid digital transformation across the globe. IT and telecom organizations are focusing on enhancing operational agility and customer satisfaction by investing in advanced solutions to optimize service delivery and manage complex IT processes. The rising need for ensuring regulatory compliance will also contribute to the segment growth.
Regionally, the Asia Pacific information technology service management market held sizable revenue share in 2022 and is poised to exhibit robust growth rate through 2032. This can be ascribed to the surging adoption of ITSM solutions in organizations to align with IT services to offer digital strategies, automate processes, and enhance operational efficiency in the digital landscape. Countries such as India, China, and Japan are experiencing rapid technological evolution, further driving the need for efficient IT service delivery and management. The dynamic business landscape coupled with the increasing investments in IT infrastructure is also expected to augment the industry outlook.