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市场调查报告书
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1644210

全球资讯科技服务管理市场

Information Technology Service Management
出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 138 Pages | 商品交期: 最快1-2个工作天内

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简介目录

到 2030 年，全球资讯科技服务管理市场规模将达到 174 亿美元

2024 年全球资讯科技服务管理市场规模估计为 103 亿美元，预计到 2030 年将达到 174 亿美元，2024 年至 2030 年的复合年增长率为 9.2%。 ITSM 解决方案是报告中分析的细分市场之一，预计到分析期结束时复合年增长率为 8.4%，达到 128 亿美元。在分析期间内，ITSM 服务部门的复合年增长率预计为 11.5%。

美国市场规模将达到 27 亿美元；中国市场预计以 8.9% 的复合年增长率成长

预计 2024 年美国资讯科技服务管理市场价值将达 27 亿美元。中国是世界第二大经济体，预计到 2030 年市场规模将达到 28 亿美元，2024-2030 年分析期间的复合年增长率为 8.9%。其他值得注意的区域市场包括日本和加拿大，预计在分析期间的复合年增长率分别为 8.3% 和 7.9%。在欧洲，预计德国的复合年增长率约为 7.5%。

全球资讯科技服务管理市场 - 主要趋势与驱动因素摘要

ITSM将如何改变整个企业的IT营运？

资讯科技服务管理 (ITSM) 透过提供结构化框架和流程使服务交付更加高效、可靠和扩充性，彻底改变了 IT 营运。 ITSM 解决方案使公司能够将 IT 服务与业务目标结合，确保技术投资直接有助于实现业务目标。透过实施 ITIL（资讯技术基础架构库）等 ITSM 框架，企业可以标准化工作流程、改善服务交付、最大限度地减少停机时间并提高业务效率。

转型的一个关键领域是事件和问题管理，ITSM 工具使 IT 团队能够快速解决问题并防止将来中断。此外，变更和配置管理流程得到简化，从而降低了引入新技术或升级现有系统所带来的风险。自动化的工作流程、整合的分析和即时监控确保 IT 营运保持主动性并回应业务需求。随着企业越来越多地采用数位转型策略，ITSM已成为管理复杂IT生态系统和提供价值主导服务的基石。

企业为什么要投资ITSM解决方案？

企业正在投资 ITSM 解决方案以提高客户满意度、优化资源利用率并获得竞争优势。随着业务运作越来越依赖技术，确保 IT 服务不间断已成为企业的首要任务。 ITSM 平台提供集中服务台，协助您的 IT 团队有效率地管理和解决使用者查询。自助服务入口网站和自动票务系统透过缩短回应时间并授权员工独立解决小问题进一步改善了使用者体验。

除了改善服务交付之外，ITSM 工具还可以透过容量和效能管理来帮助优化 IT 资源分配。透过分析资源使用模式，您可以避免过度配置或利用不足，从而提高成本效益。 ITSM 在合规管理中也发挥关键作用，透过维护全面的审核追踪和实施强大的存取控制，帮助公司遵守行业法规和安全标准。简化 IT 营运、降低成本和提高服务品质的能力使得各行各业越来越多地采用 ITSM 解决方案。

科技如何推动ITSM的创新？

技术进步大大提高了 ITSM 解决方案的功能和有效性。人工智慧 (AI) 和机器学习 (ML) 正在透过自动执行事件分类、票证路由和根本原因分析等重复性任务来改变 ITSM。这些技术实现了预测分析，使 IT 团队能够在潜在问题升级为重大中断之前发现它们。人工智慧聊天机器人正在改善用户互动、提供即时支援并减轻服务台代理的负担。

云端处理是 ITSM 创新的另一个关键驱动力，使公司能够部署扩充性、灵活的解决方案，以适应不断变化的业务需求。云端基础的ITSM 平台有助于与其他公司係统（例如 ERP（企业资源规划）和 CRM（客户关係管理）工具）无缝集成，从而创建统一的 IT 环境。此外，先进的分析和视觉化工具为 IT 领导者提供有关服务效能的可行见解，以帮助做出资料主导的决策。这些技术进步使 ITSM 更有效率、更灵活并符合现代业务要求。

哪些因素推动了 ITSM 市场的成长？

ITSM市场的成长受到多种因素的推动，例如IT基础设施日益复杂、对业务效率的需求不断增长以及对以客户为中心的 IT 服务的日益重视。组织正在采用 ITSM 解决方案来管理由内部部署、云端和边缘运算资源组成的混合 IT 环境。这些不同系统的无缝整合和集中管理的需求正在推动对 ITSM 工具的需求。

此外，远距工作和数位优先策略的日益采用凸显了强大的 IT 支援系统的重要性。医疗保健、银行和零售等行业依靠 ITSM 来确保不间断的服务、满足合规性要求并改善客户体验。人工智慧、自动化和分析的进步进一步加强了 ITSM 解决方案的价值提案，鼓励企业投资这些技术。随着企业继续优先考虑数位转型和营运弹性，ITSM 市场将在未来几年实现持续成长。

部分

元件（管理解决方案、管理服务）；科技（网路管理技术、资料库管理系统技术、效能管理技术、组态管理技术、其他技术）

受访公司范例（值得关注的36家公司）

  • Atlassian Corporation Plc
  • Axelos Limited
  • BMC Software, Inc.
  • Broadcom, Inc.
  • Freshworks Inc.
  • Hewlett Packard Enterprise Development LP
  • IBM Corporation
  • IFS World Operations AB
  • Ivanti
  • OpenText Corporation

目录

第一章调查方法

第 2 章执行摘要

  • 市场概况
  • 主要企业
  • 市场趋势和驱动因素
  • 全球市场展望

第三章 市场分析

  • 美国
  • 加拿大
  • 日本
  • 中国
  • 欧洲
  • 法国
  • 德国
  • 义大利
  • 英国
  • 其他欧洲国家
  • 亚太地区
  • 其他地区

第四章 竞赛

简介目录
Product Code: MCP31619

Global Information Technology Service Management Market to Reach US$17.4 Billion by 2030

The global market for Information Technology Service Management estimated at US$10.3 Billion in the year 2024, is expected to reach US$17.4 Billion by 2030, growing at a CAGR of 9.2% over the analysis period 2024-2030. ITSM Solutions, one of the segments analyzed in the report, is expected to record a 8.4% CAGR and reach US$12.8 Billion by the end of the analysis period. Growth in the ITSM Services segment is estimated at 11.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$2.7 Billion While China is Forecast to Grow at 8.9% CAGR

The Information Technology Service Management market in the U.S. is estimated at US$2.7 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$2.8 Billion by the year 2030 trailing a CAGR of 8.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 8.3% and 7.9% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 7.5% CAGR.

Global Information Technology Service Management Market – Key Trends & Drivers Summarized

How Is ITSM Transforming IT Operations Across Enterprises?

Information Technology Service Management (ITSM) is revolutionizing IT operations by providing structured frameworks and processes that enhance efficiency, reliability, and scalability in service delivery. ITSM solutions enable organizations to align their IT services with business objectives, ensuring that technology investments directly contribute to operational goals. By implementing ITSM frameworks like ITIL (Information Technology Infrastructure Library), enterprises can standardize workflows, improve service delivery, and minimize downtime, driving greater operational efficiency.

A significant area of transformation lies in incident and problem management, where ITSM tools enable IT teams to resolve issues faster and prevent future disruptions. Furthermore, change and configuration management processes are streamlined, reducing the risks associated with deploying new technologies or upgrading existing systems. Automated workflows, integrated analytics, and real-time monitoring capabilities ensure that IT operations remain proactive and responsive to business needs. As organizations increasingly adopt digital transformation strategies, ITSM has become a cornerstone for managing complex IT ecosystems and delivering value-driven services.

Why Are Businesses Investing in ITSM Solutions?

Businesses are investing in ITSM solutions to enhance customer satisfaction, optimize resource utilization, and gain competitive advantages. With the increasing reliance on technology for business operations, ensuring uninterrupted IT services has become a top priority for organizations. ITSM platforms offer centralized service desks, enabling IT teams to manage and resolve user queries efficiently. Self-service portals and automated ticketing systems further improve user experiences by reducing response times and empowering employees to troubleshoot minor issues independently.

In addition to improving service delivery, ITSM tools help businesses optimize IT resource allocation through capacity and performance management. By analyzing resource usage patterns, organizations can avoid overprovisioning or underutilization, ensuring cost-effectiveness. ITSM also plays a vital role in compliance management, helping organizations adhere to industry regulations and security standards by maintaining comprehensive audit trails and implementing robust access controls. The ability to streamline IT operations, reduce costs, and improve service quality underscores the growing adoption of ITSM solutions across industries.

How Is Technology Driving Innovation in ITSM?

Technological advancements are significantly enhancing the capabilities and effectiveness of ITSM solutions. Artificial intelligence (AI) and machine learning (ML) are transforming ITSM by automating repetitive tasks, such as incident categorization, ticket routing, and root cause analysis. These technologies enable predictive analytics, allowing IT teams to identify potential issues before they escalate into major disruptions. AI-powered chatbots are improving user interactions, providing instant support, and reducing the burden on service desk agents.

Cloud computing is another key driver of innovation in ITSM, enabling organizations to implement scalable and flexible solutions that can adapt to changing business needs. Cloud-based ITSM platforms facilitate seamless integration with other enterprise systems, such as enterprise resource planning (ERP) and customer relationship management (CRM) tools, creating a unified IT environment. Moreover, advanced analytics and visualization tools provide IT leaders with actionable insights into service performance, helping them make data-driven decisions. These technological advancements are making ITSM more efficient, agile, and aligned with modern business requirements.

What Factors Are Driving the Growth of the ITSM Market?

The growth in the Information Technology Service Management (ITSM) market is driven by several factors, including the rising complexity of IT infrastructures, increasing demand for operational efficiency, and the growing emphasis on customer-centric IT services. Organizations are adopting ITSM solutions to manage hybrid IT environments comprising on-premises, cloud, and edge computing resources. The need for seamless integration and centralized management of these diverse systems has fueled the demand for ITSM tools.

Additionally, the increasing adoption of remote work and digital-first strategies has highlighted the importance of robust IT support systems. Industries such as healthcare, banking, and retail are leveraging ITSM to ensure uninterrupted services, meet compliance requirements, and enhance customer experiences. Advancements in AI, automation, and analytics have further enhanced the value proposition of ITSM solutions, encouraging businesses to invest in these technologies. As organizations continue to prioritize digital transformation and operational resilience, the ITSM market is poised for sustained growth in the coming years.

SCOPE OF STUDY:

The report analyzes the Information Technology Service Management market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Management Solutions, Management Services); Technology (Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology, Other Technologies)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 36 Featured) -

  • Atlassian Corporation Plc
  • Axelos Limited
  • BMC Software, Inc.
  • Broadcom, Inc.
  • Freshworks Inc.
  • Hewlett Packard Enterprise Development LP
  • IBM Corporation
  • IFS World Operations AB
  • Ivanti
  • OpenText Corporation

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Economic Frontiers: Trends, Trials & Transformations
    • Information Technology Service Management - Global Key Competitors Percentage Market Share in 2024 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Rising Demand for Seamless IT Operations Fuels Growth in IT Service Management Solutions
    • Digital Transformation Initiatives Propel Adoption of ITSM Frameworks Across Industries
    • AI and Machine Learning Integration Drives Innovation in IT Service Automation
    • Focus on Enhancing User Experience Expands Market for ITSM Tools
    • Cloud Migration Trends Accelerate Demand for Cloud-Based ITSM Platforms
    • Growth of Hybrid Work Models Boosts Need for Flexible IT Service Management Solutions
    • Increased Focus on Compliance and Risk Management Strengthens ITSM Adoption
    • Expansion of IoT Networks Creates New Opportunities for ITSM in Device Management
    • DevOps and Agile Practices Propel the Development of Integrated ITSM Tools
    • Focus on Cost Optimization Drives Demand for ITSM Solutions with Automation Features
    • Rising Cybersecurity Threats Enhance the Role of ITSM in Incident Management
    • Demand for Real-Time Monitoring and Analytics Spurs Innovation in ITSM Platforms
    • Integration of ITSM with AI Chatbots Streamlines Help Desk and Support Services
    • Increased Complexity in IT Infrastructure Expands the Market for Advanced ITSM Solutions
    • Focus on Sustainability in IT Operations Creates Opportunities for Green ITSM Practices
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Information Technology Service Management Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Information Technology Service Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Information Technology Service Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Management Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Management Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Management Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Management Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Network Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Network Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Database Management System Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for Database Management System Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Performance Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Performance Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Configuration Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for Configuration Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Other Technologies by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 17: World 6-Year Perspective for Other Technologies by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 18: USA Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 19: USA 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 20: USA Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: USA 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • CANADA
    • TABLE 22: Canada Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 23: Canada 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 24: Canada Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 25: Canada 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • JAPAN
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 26: Japan Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Japan 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 28: Japan Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 29: Japan 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • CHINA
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 30: China Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 31: China 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 32: China Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: China 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • EUROPE
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 34: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 35: Europe 6-Year Perspective for Information Technology Service Management by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 36: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 37: Europe 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 38: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: Europe 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • FRANCE
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 40: France Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 41: France 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 42: France Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 43: France 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • GERMANY
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 44: Germany Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Germany 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 46: Germany Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 47: Germany 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • ITALY
    • TABLE 48: Italy Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 49: Italy 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 50: Italy Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Italy 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • UNITED KINGDOM
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 52: UK Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 53: UK 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 54: UK Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 55: UK 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 56: Rest of Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: Rest of Europe 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 58: Rest of Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 59: Rest of Europe 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 60: Asia-Pacific Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 61: Asia-Pacific 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 62: Asia-Pacific Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Asia-Pacific 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 64: Rest of World Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Rest of World 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 66: Rest of World Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 67: Rest of World 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030

IV. COMPETITION