自助服务终端市场规模 - 按类型、按行业、按地点（室内和室外）、按支付模式（现金支付和非现金支付）、按地区和全球预测，2023 - 2032 年

预计从 2023 年到 2032 年，自助服务终端市场规模将以 5.5% 的CAGR扩大。消费者对非接触式高效服务的日益偏好，加上不断进步的技术进步，正在推动各行业采用自助服务终端。

最近，酒店、零售和医疗保健行业广泛采用自助服务亭，以改善客户体验和营运效率。例如，2023年5月，三星电子有限公司在全球发布了KMC-W，这是三星Kiosk的Windows版本更新。疫情加剧了人们对社交距离和卫生习惯的日益重视，进一步增加了对非接触式自助服务解决方案的需求。此外，企业的成本节省和等待时间的缩短也增强了自助服务终端提高订单准确性的能力。用于改善自助服务终端功能的不断涌现的技术创新也将推动市场成长。

自助服务终端产业按类型、垂直领域、位置、支付方式和区域划分。

根据类型，在各行业对精简高效票务流程的需求不断增长的推动下，票务领域的市场价值预计从 2023 年到 2032 年的CAGR为 6.1%。自助服务亭为用户提供了便利，因为它们减少了排队时间，并提供了用户友好的购票介面。交通、娱乐和其他票务应用的广泛采用也将有利于该细分市场的成长。

预计 2023 年至 2032 年间，娱乐垂直领域的自助服务亭产业份额将创下 6.5% 的CAGR。这可归因于对增强客户体验以及购买门票、食品和商品的便利性的需求不断增长。娱乐场所的自助服务亭可减少等待时间、提高营运效率并提高客户满意度。

从地区来看，亚太地区自助服务终端市场预计在 2023 年至 2032 年间将以 6.9% 的CAGR扩张。这一增长可归因于快速城市化、消费者对便利性和非接触式服务的日益偏好以及更高的技术进步。此外，零售、酒店和医疗保健等各个领域越来越多地采用自助服务终端，这将推动该区域市场的发展。

目录

第 1 章：方法与范围

第 2 章：执行摘要

第 3 章：自助服务终端产业洞察

• 产业生态系统分析
• 产业影响力
  • 成长动力
  • 产业陷阱与挑战
• 成长潜力分析
• COVID-19 影响分析
• 监管环境
• 2022 年定价分析
• 技术景观
• 未来市场趋势
• 波特的分析
• PESTEL分析

第 4 章：竞争格局

• 介绍
• 公司矩阵分析
• 全球公司市占率分析
• 竞争定位矩阵
• 战略仪表板

第 5 章：自助服务终端市场规模与预测：按类型 2018 - 2032

• 资讯
• 交易
• 售票处
• 报到
• 自助订购
• 其他（冲印、互动等）

第 6 章：自助服务终端市场规模与预测：按垂直产业 2018 - 2032 年

• 银行、金融服务和保险
• 交通、旅行和酒店
• 零售和快餐店
• 娱乐
• 医疗保健板块
• 其他（教育机构、政府机关等）

第 7 章：自助服务终端市场规模与预测：按地区划分 2018 - 2032

• 室内的
• 户外的

第 8 章：自助服务终端市场规模与预测：依支付模式 2018 - 2032 年

• 现金支付
• 非现金支付

第 9 章：自助服务终端市场规模与预测：按地区 2018 - 2032 年

• 主要动向：按地区
• 北美洲
  • 我们
  • 加拿大
  • 墨西哥
• 欧洲
  • 德国
  • 英国
  • 法国
  • 西班牙
  • 义大利
• 亚太地区
  • 日本
  • 中国
  • 印度
  • 澳洲
  • 韩国
  • 印尼
• 中美洲和南美洲
  • 巴西
  • 阿根廷
• 中东和非洲
  • 海湾合作委员会
  • 南非

第 10 章：公司简介

• Azkoyen SA
• Diebold Nixdorf, Incorporated.
• Embross Systems Pvt
• Fuji Electric Co., Ltd.
• Thales Group
• GRGBanking
• Hitachi Payment Services Pvt. Ltd.
• KIOSK Information Systems
• Olea Kiosks Inc
• NCR Corporation
• Meridian Kiosk
• Redyref
• Zebra Technology
• Thales Group
• Frank Mayer and Associates, Inc.

Self service kiosk market size is projected to expand at 5.5% CAGR from 2023 to 2032. The increasing consumer preference for contactless and efficient services coupled with the rising technological advancements are driving the adoption of self-service kiosks across various industries.

Lately, the hospitality, retail, and healthcare sectors are extensively adopting self service kiosks for improved customer experience and operational efficiency. For instance, in May 2023, Samsung Electronics Co., Ltd. globally released KMC-W, a Windows version update of the Samsung Kiosk. The surging emphasis on social distancing and hygiene practices, accelerated by the pandemic has further boosted the demand for touchless self-service solutions. Additionally, cost savings for businesses, and reduced wait times is reinforcing the ability of self-service kiosks to enhance order accuracy. The rising technological innovations for improving kiosk functionalities will also drive the market growth.

The self service kiosk industry is segregated into type, vertical, location, payment mode, and region.

Based on type, the market value from the ticketing segment is projected to depict 6.1% CAGR from 2023 to 2032, driven by the growing demand for streamlined and efficient ticketing processes in various industries. Self-service kiosks provide convenience to users as they reduce queuing times and offer a user-friendly interface for purchasing tickets. The widespread adoption in transportation, entertainment, and other ticketing applications will also favor the segment growth.

Self service kiosk industry share from the entertainment vertical segment is estimated to record 6.5% CAGR between 2023 and 2032. This can be attributed to the growing demand for enhanced customer experience and convenience in purchasing tickets, food, and merchandise. Self-service kiosks in entertainment venues deliver reduced wait times, improved operational efficiency, and increased customer satisfaction.

Regionally, the Asia Pacific self-service kiosks market is projected to expand at 6.9% CAGR between 2023 and 2032. The growth can be ascribed to the rapid urbanization, the increasing consumer preference for convenient and contactless services, and higher technological advancements. Additionally, the growing adoption of self-service kiosks in various sectors, including retail, hospitality, and healthcare will boost the regional market.

Table of Contents

Chapter 1 Methodology & Scope

• 1.1 Industry coverage
• 1.2 Market scope & definition
• 1.3 Base estimates & calculations
  • 1.3.1 Data collection
• 1.4 Forecast parameters
• 1.5 COVID-19 impact analysis at global level
• 1.6 Data validation
• 1.7 Data Sources
  • 1.7.1 Primary
  • 1.7.2 Secondary
    • 1.7.2.1 Paid sources
    • 1.7.2.2 Unpaid sources

Chapter 2 Executive Summary

• 2.1 Self Service Kiosk industry 360 degree synopsis, 2018 - 2032
• 2.2 Business trends
• 2.3 Type trends
• 2.4 Verticals trends
• 2.5 Location trends
• 2.6 Payment Mode trends
• 2.7 Regional trends

Chapter 3 Self Service Kiosk Industry Insights

• 3.1 Industry ecosystem analysis
• 3.2 Industry impact forces
  • 3.2.1 Growth drivers
  • 3.2.2 Industry pitfalls & challenges
• 3.3 Growth potential analysis
• 3.4 COVID- 19 impact analysis
• 3.5 Regulatory landscape
• 3.6 Pricing analysis, 2022
• 3.7 Technology landscape
• 3.8 Future market trends
• 3.9 Porter's analysis
• 3.10 PESTEL analysis

Chapter 4 Competitive Landscape, 2022

• 4.1 Introduction
• 4.2 Company matrix analysis, 2022
• 4.3 Global company market share analysis, 2022
• 4.4 Competitive positioning matrix
• 4.5 Strategy dashboard

Chapter 5 Self Service Kiosk Market Size and Forecast, By Type 2018 - 2032

• 5.1 Information
• 5.2 Transcation
• 5.3 Ticketing
• 5.4 Check in
• 5.5 Self Order
• 5.6 Others (Photoprinting, interative etc.)

Chapter 6 Self Service Kiosk Market Size and Forecast, By Vertical 2018 - 2032

• 6.1 Banking, Financial Service, & Insurance
• 6.2 Transportation, Travel, & Hospitality
• 6.3 Retail and quick servie restaurants
• 6.4 Entertainment
• 6.5 Health care segment
• 6.6 Others (Educational institute, Government offices etc.)

Chapter 7 Self Service Kiosk Market Size and Forecast, By Location 2018 - 2032

• 7.1 Indoor
• 7.2 Outdoor

Chapter 8 Self Service Kiosk Market Size and Forecast, By Payment Mode 2018 - 2032

• 8.1 Cash Payment
• 8.2 Non Cash Payment

Chapter 9 Self Service Kiosk Market Size and Forecast, By Region 2018 - 2032

• 9.1 Key trends, by region
• 9.2 North America
  • 9.2.1 U.S.
  • 9.2.2 Canada
  • 9.2.3 Mexico
• 9.3 Europe
  • 9.3.1 Germany
  • 9.3.2 UK
  • 9.3.3 France
  • 9.3.4 Spain
  • 9.3.5 Italy
• 9.4 Asia Pacific
  • 9.4.1 Japan
  • 9.4.2 China
  • 9.4.3 India
  • 9.4.4 Australia
  • 9.4.5 South Korea
  • 9.4.6 Indonesia
• 9.5 Central and South America
  • 9.5.1 Brazil
  • 9.5.2 Argentina
• 9.6 Middle East and Africa
  • 9.6.1 GCC
  • 9.6.2 South Africa

Chapter 10 Company Profiles

• 10.1 Azkoyen SA
• 10.2 Diebold Nixdorf, Incorporated.
• 10.3 Embross Systems Pvt
• 10.4 Fuji Electric Co., Ltd.
• 10.5 Thales Group
• 10.6 GRGBanking
• 10.7 Hitachi Payment Services Pvt. Ltd.
• 10.8 KIOSK Information Systems
• 10.9 Olea Kiosks Inc
• 10.10 NCR Corporation
• 10.11 Meridian Kiosk
• 10.12 Redyref
• 10.13 Zebra Technology
• 10.14 Thales Group
• 10.15 Frank Mayer and Associates, Inc.

Data Table

• Table 1 Market revenue, by Type (2022)
• Table 2 Market revenue, by Vertical (2022)
• Table 3 Market revenue, by Location (2022)
• Table 4 Market revenue, by Payment Mode (2022)
• Table 5 Global Self Service Kiosk market size, by Region, 2018 -2032, (USD Billion)
• Table 6 Global Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 7 Global Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 8 Global Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 9 Global Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 10 North America Self Service Kiosk market size, by Country, 2018 -2032, (USD Billion)
• Table 11 North America Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 12 North America Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 13 North America Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 14 North America Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 15 U.S. Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 16 U.S. Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 17 U.S. Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 18 U.S. Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 19 Canada Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 20 Canada Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 21 Canada Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 22 Canada Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 23 Mexico Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 24 Mexico Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 25 Mexico Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 26 Mexico Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 27 Europe Self Service Kiosk market size, by Country, 2018 -2032, (USD Billion)
• Table 28 Europe Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 29 Europe Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 30 Europe Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 31 Europe Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 32 Germany Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 33 Germany Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 34 Germany Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 35 Germany Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 36 UK Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 37 UK Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 38 UK Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 39 UK Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 40 France Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 41 France Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 42 France Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 43 France Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 44 Italy Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 45 Italy Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 46 Italy Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 47 Italy Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 48 Spain Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 49 Spain Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 50 Spain Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 51 Spain Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 52 Poland Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 53 Poland Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 54 Poland Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 55 Poland Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 56 Asia Pacific Self Service Kiosk market size, by Country, 2018 -2032, (USD Billion)
• Table 57 Asia Pacific Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 58 Asia Pacific Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 59 Asia Pacific Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 60 Asia Pacific Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 61 China Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 62 China Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 63 China Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 64 China Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 65 Japan Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 66 Japan Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 67 Japan Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 68 Japan Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 69 India Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 70 India Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 71 India Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 72 India Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 73 South Korea Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 74 South Korea Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 75 South Korea Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 76 South Korea Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 77 Australia Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 78 Australia Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 79 Australia Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 80 Australia Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 81 Indonesia Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 82 Indonesia Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 83 Indonesia Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 84 Indonesia Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 85 South & Central America Self Service Kiosk market size, by Country, 2018 -2032, (USD Billion)
• Table 86 South & Central America Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 87 South & Central America Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 88 South & Central America Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 89 South & Central America Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 90 Brazil Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 91 Brazil Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 92 Brazil Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 93 Brazil Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 94 Argentina Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 95 Argentina Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 96 Argentina Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 97 Argentina Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 98 Middle East and Africa Self Service Kiosk market size, by Country, 2018 -2032, (USD Billion)
• Table 99 Middle East and Africa Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 100 Middle East and Africa Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 101 Middle East and Africa Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 102 Middle East and Africa Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 103 GCC Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 104 GCC Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 105 GCC Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 106 GCC Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)
• Table 107 South Africa Self Service Kiosk market size, by Type, 2018 -2032, (USD Billion)
• Table 108 South Africa Self Service Kiosk market size, by Verticals, 2018 -2032, (USD Billion)
• Table 109 South Africa Self Service Kiosk market size, by Location, 2018 -2032, (USD Billion)
• Table 110 South Africa Self Service Kiosk market size, by Payment Mode, 2018 -2032, (USD Billion)

Charts & Figures

• FIG. 1 Industry segmentation
• FIG. 2 Market estimation and forecast methodology.
• FIG. 3 Breakdown of primary participants
• FIG. 4 Self Service Kiosk Market industry, 360o synopsis, 2018 - 2032
• FIG. 5 Industry landscape, 2018-2032 (USD Billion)
• FIG. 6 Growth potential analysis
• FIG. 7 Porter's analysis
• FIG. 8 PESTEL analysis
• FIG. 9 Company matrix analysis, 2022
• FIG. 10 Strategy dashboard, 2022