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市场调查报告书
商品编码
1575225

个案管理软体市场规模、份额、趋势分析报告：按组件、按部署类型、按企业规模、按最终用途、按地区、细分市场预测，2024-2030 年

Case Management Software Market Size, Share & Trends Analysis Report By Component (Solution, Services), By Deployment Mode, By Enterprise Size, By End-use, By Region, And Segment Forecasts, 2024 - 2030
出版日期: | 出版商: Grand View Research | 英文 120 Pages | 商品交期: 2-10个工作天内

价格

个案管理软体市场趋势：

预计 2023 年全球案例管理软体市场规模将达到 73.2 亿美元，2024 年至 2030 年复合年增长率预计为 11.2%。

由于医疗保健领域越来越多地采用数位工具以及各行业对简化工作流程解决方案的需求不断增长，该市场正在经历显着增长。对高效医疗案例管理解决方案来处理复杂患者案例和监管合规性的需求日益增长，以及企业对自动化工作流程以增强客户服务并降低营运成本的需求不断增长，我们正在授权组织采用先进的案例管理软体，增加创新以及全球市场的扩张。

人工智慧 (AI) 和机器学习 (ML) 在案例管理解决方案中的日益整合正在改善决策流程并提高效率。银行、保险和政府等行业的监管压力不断增加，越来越多的公司实施案例管理系统以加强合规和风险管理。

由于对社会服务、法律事务和公共行政等复杂事务的高效和透明管理的需求日益增长，公共部门市场正在经历显着增长。公共部门经常处理大量公民请求、福利案件和合规要求，因此他们部署案件管理解决方案来简化业务并确保及时提供服务。加强责任制、加强公民参与和遵守法规的压力正在推动政府采用数位工具来集中案件资讯并促进部门之间的无缝沟通。 2023 年 12 月，圭亚那司法机构与美国国务院国际麻醉药品和执法局 (INL) 合作实施了法庭案件管理系统 (CCMS)。该系统由国家法院中心与圭亚那司法部门合作开发，旨在透过从手动案件管理转向自动化案件管理，以实现法院业务现代化。实施 CCMS 将提高法院的效率、透明度和有效性，减少案件积压和延误，同时增强公众对司法系统的信任和信心。

目录

第一章调查方法与范围

第 2 章执行摘要

第 3 章案例管理软体变数、趋势与范围

  • 市场介绍/系统展望
  • 产业价值链分析
  • 市场动态
    • 市场驱动因素分析
    • 市场限制因素分析
    • 行业机会
  • 个案管理软体分析工具
    • 波特的分析
    • PESTEL分析

第 4 章 个案管理软体：成分估计/趋势分析

  • 细分仪表板
  • 案例管理软体：组件变化分析，2023 年和 2030 年
  • 解决方案
    • 2018-2030年市场规模估算与预测
  • 服务
    • 2018-2030年市场规模估算与预测

第 5 章 个案管理软体：发展估算/趋势分析

  • 细分仪表板
  • 个案管理软体：部署变化分析，2023 年和 2030 年
  • 本地
    • 2018-2030年市场规模估算与预测
  • 云
    • 2018-2030年市场规模估算与预测

第 6 章 个案管理软体：估算公司规模并分析趋势

  • 细分仪表板
  • 个案管理软体：2023 年和 2030 年企业规模变化分析
  • 小型企业
    • 2018-2030年市场规模估算与预测
  • 大公司
    • 2018-2030年市场规模估算与预测

第 7 章 个案管理软体：最终用途估算/趋势分析

  • 细分仪表板
  • 2023年及2030年个案管理软体的产业份额
  • 通讯/IT
    • 2018-2030年市场规模估算与预测
  • 零售
    • 2018-2030年市场规模估算与预测
  • 政府
    • 2018-2030年市场规模估算与预测
  • 卫生保健
    • 2018-2030年市场规模估算与预测
  • BFSI
    • 2018-2030年市场规模估算与预测
  • 製造业
    • 2018-2030年市场规模估算与预测
  • 其他的
    • 2018-2030年市场规模估算与预测

第八章案例管理软体市场：区域估计和趋势分析

  • 2023 年及 2030 年按地区分類的个案管理软体市场占有率
  • 北美洲
    • 按组成部分，2018-2030
    • 依发展情况，2018-2030
    • 按公司规模划分，2018-2030
    • 按最终用途划分，2018-2030
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 按组成部分，2018-2030
    • 依发展情况，2018-2030
    • 按公司规模划分，2018-2030
    • 按最终用途划分，2018-2030
    • 英国
    • 德国
    • 法国
  • 亚太地区
    • 按组成部分，2018-2030
    • 依发展情况，2018-2030
    • 按公司规模划分，2018-2030
    • 按最终用途划分，2018-2030
    • 中国
    • 印度
    • 日本
    • 澳洲
    • 韩国
  • 拉丁美洲
    • 按组成部分，2018-2030
    • 依发展情况，2018-2030
    • 按公司规模划分，2018-2030
    • 按最终用途划分，2018-2030
    • 巴西
  • 中东/非洲
    • 按组成部分，2018-2030
    • 依发展情况，2018-2030
    • 按公司规模划分，2018-2030
    • 按最终用途划分，2018-2030
    • 阿拉伯聯合大公国
    • 沙乌地阿拉伯
    • 南非

第9章 竞争格局

  • 主要市场参与企业的最新趋势和影响分析
  • 公司分类
  • 公司市场占有率分析
  • 企业热力图分析
  • 策略规划
    • 扩张
    • 併购
    • 伙伴关係与协作
    • 新产品发布
    • 研究与开发
  • 公司简介
    • AINS, LLC, DBA OPEXUS
    • Appian
    • IBM
    • Hyland Software, Inc.
    • Microsoft
    • Newgen Software Technologies Limited
    • Pegasystems Inc.
    • Salesforce, Inc.
    • SAS Institute Inc.
    • ServiceNow.
Product Code: GVR-4-68040-439-7

Case Management Software Market Trends:

The global case management software market size was estimated at USD 7.32 billion in 2023 and is anticipated to grow at a CAGR of 11.2% from 2024 to 2030. The market is experiencing significant growth, driven by the increasing adoption of digital tools in healthcare and the rise in demand for streamlined workflow solutions across industries. The growing need for efficient healthcare case management solutions to handle complex patient cases and regulatory compliance and the surge in demand from enterprises for automated workflows to enhance customer service and reduce operational costs are pushing organizations to adopt advanced case management software, raising innovation and expansion in the global market.

The increasing integration of artificial intelligence (AI) and machine learning (ML) in case management solutions is improving decision-making processes and boosting efficiency. Rising regulatory pressures across sectors such as banking, insurance, and government are pushing organizations to adopt case management systems for better compliance and risk management.

The market in the public sector is witnessing substantial growth, driven by the increasing need for efficient and transparent management of complex cases such as social services, legal matters, and public administration. Public sector organizations, often dealing with large volumes of citizens' requests, welfare cases, and compliance requirements, are adopting case management solutions to streamline their operations and ensure timely service delivery. The pressure to improve accountability, enhance citizen engagement, and meet regulatory demands is pushing governments to implement digital tools that centralize case information and facilitate seamless communication across departments. In December 2023, in partnership with the U.S. Department of State's Bureau of International Narcotics and Law Enforcement Affairs (INL), the Judiciary of Guyana introduced the Court Case Management System (CCMS). Developed by the National Center for State Courts in collaboration with Guyana's Judiciary, this system aims to modernize court operations by shifting from manual to automated case management. Implementing CCMS will enhance magistrates' courts' efficiency, transparency, and effectiveness, reducing case backlogs and delays while boosting public trust and confidence in the justice system.

Global Case Management Software Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global case management software market report based on component, enterprise size, end-use, and region.

  • Component Outlook (Revenue, USD Billion, 2018 - 2030)
  • Solution
  • Service
    • Managed Services
    • Professional Services
  • Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
  • On-premise
  • Cloud
  • Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
  • SMEs
  • Large Enterprises
  • End-use Outlook (Revenue, USD Billion, 2018 - 2030)
  • Telecom and IT
  • Retail
  • Government
  • Healthcare
  • BFSI
  • Manufacturing
  • Other
  • Regional Outlook (Revenue, USD Billion, 2018 - 2030)
  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • France
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Australia
  • Latin America
    • Brazil
  • Middle East & Africa
    • UAE
    • Kingdom of Saudi Arabia
    • South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Case management software Variables, Trends, & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Drivers Analysis
    • 3.3.2. Market Restraints Analysis
    • 3.3.3. Industry Opportunities
  • 3.4. Case management software Analysis Tools
    • 3.4.1. Porter's Analysis
      • 3.4.1.1. Bargaining power of the suppliers
      • 3.4.1.2. Bargaining power of the buyers
      • 3.4.1.3. Threats of substitution
      • 3.4.1.4. Threats from new entrants
      • 3.4.1.5. Competitive rivalry
    • 3.4.2. PESTEL Analysis
      • 3.4.2.1. Political landscape
      • 3.4.2.2. Economic and Social landscape
      • 3.4.2.3. Technological landscape
      • 3.4.2.4. Environmental landscape
      • 3.4.2.5. Legal landscape

Chapter 4. Case Management Software: Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Case Management Software: Component Movement Analysis, 2023 & 2030 (USD Billion)
  • 4.3. Solution
    • 4.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 4.4. Services
    • 4.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
      • 4.4.1.1. Managed Services
        • 4.4.1.1.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
      • 4.4.1.2. Professional Services
        • 4.4.1.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Case Management Software: Deployment Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Case Management Software: Deployment Movement Analysis, 2023 & 2030 (USD Billion)
  • 5.3. On-premise
    • 5.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 5.4. Cloud
    • 5.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Case Management Software: Enterprise Size Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Case Management Software: Enterprise Size Movement Analysis, 2023 & 2030 (USD Billion)
  • 6.3. SMEs
    • 6.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 6.4. Large Enterprises
    • 6.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Case Management Software: End Use Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Case Management Software Share by Industry 2023 & 2030 (USD Billion)
  • 7.3. Telecom and IT
    • 7.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.4. Retail
    • 7.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.5. Government
    • 7.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.6. Healthcare
    • 7.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.7. BFSI
    • 7.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.8. Manufacturing
    • 7.8.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.9. Others
    • 7.9.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Case Management Software Market: Regional Estimates & Trend Analysis

  • 8.1. Case management software Market Share, By Region, 2023 & 2030 (USD Billion)
  • 8.2. North America
    • 8.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.2.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.6. U.S.
      • 8.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.2.6.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.6.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.6.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.6.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.7. Canada
      • 8.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.2.7.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.7.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.7.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.7.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.8. Mexico
      • 8.2.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.2.8.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.8.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.8.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.8.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
  • 8.3. Europe
    • 8.3.1. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.2. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.3. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.4. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.5. UK
      • 8.3.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.3.5.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.5.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.5.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.5.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.6. Germany
      • 8.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.3.6.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.6.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.6.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.6.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.7. France
      • 8.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.3.7.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.7.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.7.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.7.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
  • 8.4. Asia Pacific
    • 8.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.6. China
      • 8.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.6.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.6.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.6.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.6.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.7. India
      • 8.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.7.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.7.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.7.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.7.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.8. Japan
      • 8.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.8.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.8.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.8.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.8.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.9. Australia
      • 8.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.9.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.9.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.9.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.9.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.10. South Korea
      • 8.4.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.10.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.10.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.10.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.10.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
  • 8.5. Latin America
    • 8.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.5.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.6. Brazil
      • 8.5.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.5.6.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.5.6.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.5.6.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.5.6.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
  • 8.6. Middle East & Africa
    • 8.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.6.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.6. UAE
      • 8.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.6.6.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.6.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.6.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.6.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.7. Saudi Arabia
      • 8.6.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.6.7.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.7.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.7.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.7.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.8. South Africa
      • 8.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.6.8.2. Market estimates and forecast, by component, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.8.3. Market estimates and forecast, by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.8.4. Market estimates and forecast, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.8.5. Market estimates and forecast, by end use, 2018 - 2030 (Revenue, USD Billion)

Chapter 9. Competitive Landscape

  • 9.1. Recent Developments & Impact Analysis by Key Market Participants
  • 9.2. Company Categorization
  • 9.3. Company Market Share Analysis
  • 9.4. Company Heat Map Analysis
  • 9.5. Strategy Mapping
    • 9.5.1. Expansion
    • 9.5.2. Mergers & Acquisition
    • 9.5.3. Partnerships & Collaborations
    • 9.5.4. New Product Launches
    • 9.5.5. Research And Development
  • 9.6. Company Profiles
    • 9.6.1. AINS, LLC, DBA OPEXUS
      • 9.6.1.1. Participant's Overview
      • 9.6.1.2. Financial Performance
      • 9.6.1.3. Product Benchmarking
      • 9.6.1.4. Recent Developments
    • 9.6.2. Appian
      • 9.6.2.1. Participant's Overview
      • 9.6.2.2. Financial Performance
      • 9.6.2.3. Product Benchmarking
      • 9.6.2.4. Recent Developments
    • 9.6.3. IBM
      • 9.6.3.1. Participant's Overview
      • 9.6.3.2. Financial Performance
      • 9.6.3.3. Product Benchmarking
      • 9.6.3.4. Recent Developments
    • 9.6.4. Hyland Software, Inc.
      • 9.6.4.1. Participant's Overview
      • 9.6.4.2. Financial Performance
      • 9.6.4.3. Product Benchmarking
      • 9.6.4.4. Recent Developments
    • 9.6.5. Microsoft
      • 9.6.5.1. Participant's Overview
      • 9.6.5.2. Financial Performance
      • 9.6.5.3. Product Benchmarking
      • 9.6.5.4. Recent Developments
    • 9.6.6. Newgen Software Technologies Limited
      • 9.6.6.1. Participant's Overview
      • 9.6.6.2. Financial Performance
      • 9.6.6.3. Product Benchmarking
      • 9.6.6.4. Recent Developments
    • 9.6.7. Pegasystems Inc.
      • 9.6.7.1. Participant's Overview
      • 9.6.7.2. Financial Performance
      • 9.6.7.3. Product Benchmarking
      • 9.6.7.4. Recent Developments
    • 9.6.8. Salesforce, Inc.
      • 9.6.8.1. Participant's Overview
      • 9.6.8.2. Financial Performance
      • 9.6.8.3. Product Benchmarking
      • 9.6.8.4. Recent Developments
    • 9.6.9. SAS Institute Inc.
      • 9.6.9.1. Participant's Overview
      • 9.6.9.2. Financial Performance
      • 9.6.9.3. Product Benchmarking
      • 9.6.9.4. Recent Developments
    • 9.6.10. ServiceNow.
      • 9.6.10.1. Participant's Overview
      • 9.6.10.2. Financial Performance
      • 9.6.10.3. Product Benchmarking
      • 9.6.10.4. Recent Developments

List of Tables

  • Table 1 Case management software market, 2018 - 2030 (USD Billion)
  • Table 2 Global case management software market estimates and forecasts by region, 2018 - 2030 (USD Billion)
  • Table 3 Global case management software market estimates and forecasts by component, 2018 - 2030 (USD Billion)
  • Table 4 Global case management software market estimates and forecasts by deployment, 2018 - 2030 (USD Billion)
  • Table 5 Global case management software market estimates and forecasts by enterprise size, 2018 - 2030 (USD Billion)
  • Table 6 Global case management software market estimates and forecasts by end use, 2018 - 2030 (USD Billion)
  • Table 7 Components market by region, 2018 - 2030 (USD Billion)
  • Table 8 Solution market by region, 2018 - 2030 (USD Billion)
  • Table 9 Services market by region, 2018 - 2030 (USD Billion)
  • Table 10 Deployment market by region, 2018 - 2030 (USD Billion)
  • Table 11 On-premise market by region, 2018 - 2030 (USD Billion)
  • Table 12 Cloud market by region, 2018 - 2030 (USD Billion)
  • Table 13 Enterprise Size market by region, 2018 - 2030 (USD Billion)
  • Table 14 SMEs market by region, 2018 - 2030 (USD Billion)
  • Table 15 Large enterprises market by region, 2018 - 2030 (USD Billion)
  • Table 16 End use market by region, 2018 - 2030 (USD Billion)
  • Table 17 Telecom and IT market by region, 2018 - 2030 (USD Billion)
  • Table 18 Retail market by region, 2018 - 2030 (USD Billion)
  • Table 19 Government market by region, 2018 - 2030 (USD Billion)
  • Table 20 Healthcare market by region, 2018 - 2030 (USD Billion)
  • Table 21 BFSI market by region, 2018 - 2030 (USD Billion)
  • Table 22 Manufacturing market by region, 2018 - 2030 (USD Billion)
  • Table 23 Other market by region, 2018 - 2030 (USD Billion)
  • Table 24 North America case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 25 North America case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 26 North America case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 27 North America case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 28 U.S. case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 29 U.S. case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 30 U.S. case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 31 U.S. case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 32 Canada case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 33 Canada case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 34 Canada case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 35 Canada case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 36 Mexico case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 37 Mexico case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 38 Mexico case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 39 Mexico case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 40 Europe case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 41 Europe case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 42 Europe case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 43 Europe case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 44 UK case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 45 UK case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 46 UK case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 47 UK case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 48 Germany case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 49 Germany case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 50 Germany case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 51 Germany case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 52 France case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 53 France case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 54 France case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 55 France case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 56 Asia Pacific case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 57 Asia Pacific case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 58 Asia Pacific case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 59 Asia Pacific case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 60 China case management software market, by component, 2018 - 2030 (Revenue,USD Billion)
  • Table 61 China case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 62 China case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 63 China case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 64 India management market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 65 India case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 66 India case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 67 India case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 68 Japan case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 69 Japan case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 70 Japan case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 71 Japan case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 72 Australia case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 73 Australia case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 74 Australia case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 75 Australia case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 76 South Korea case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 77 South Korea case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 78 South Korea case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 79 South Korea case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 80 Latin America case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 81 Latin America case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 82 Latin America case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 83 Latin America case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 84 Brazil case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 85 Brazil case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 86 Brazil case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 87 Brazil case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 88 MEA case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 89 MEA case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 90 MEA case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 91 MEA case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 92 UAE case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 93 UAE case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 94 UAE case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 95 UAE case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 96 Saudi Arabia case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 97 Saudi Arabia case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 98 Saudi Arabia case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 99 Saudi Arabia case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)
  • Table 100 South Africa case management software market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 101 South Africa case management software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 102 South Africa case management software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 103 South Africa case management software market, by end use, 2018 - 2030 (Revenue, USD Billion)

List of Figures

  • Fig. 1 Case Management Software Market Segmentation
  • Fig. 2 Market landscape
  • Fig. 3 Information Procurement
  • Fig. 4 Data Analysis Models
  • Fig. 5 Market Formulation and Validation
  • Fig. 6 Data Validating & Publishing
  • Fig. 7 Market Snapshot
  • Fig. 8 Segment Snapshot (1/3)
  • Fig. 9 Segment Snapshot (2/3)
  • Fig. 10 Segment Snapshot (3/3)
  • Fig. 11 Competitive Landscape Snapshot
  • Fig. 12 Case Management Software: Industry Value Chain Analysis
  • Fig. 13 Case Management Software: Market Dynamics
  • Fig. 14 Case Management Software: PORTER's Analysis
  • Fig. 15 Case Management Software: PESTEL Analysis
  • Fig. 16 Case Management SoftwareShare by Component, 2023 & 2030 (USD Billion)
  • Fig. 17 Case Management Software, by Component: Market Share, 2023 & 2030
  • Fig. 18 Solution Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 19 Services Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 20 Managed Services Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 21 Professional Services Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 22 Case Management Software Share by Deployment, 2023 & 2030 (USD Billion)
  • Fig. 23 Case Management Software Market, by Deployment: Market Share, 2023 & 2030
  • Fig. 24 On-premise Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 25 Cloud Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 26 Case Management Software Share by Enterprise Size, 2023 & 2030 (USD Billion)
  • Fig. 27 Case Management Software, by Enterprise Size: Market Share, 2023 & 2030
  • Fig. 28 SMEs Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 29 Large Enterprises Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 30 Case Management Software Share by End Use, 2023 & 2030 (USD Billion)
  • Fig. 31 Case Management Software, by End Use: Market Share, 2023 & 2030
  • Fig. 32 Telecom and IT Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 33 Retail Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 34 Government Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 35 Healthcare Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 36 BFSI Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 37 Manufacturing Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 38 Other Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 39 Regional Market place: Key Takeaways
  • Fig. 40 North America Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 41 U.S. Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 42 Canada Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 43 Mexico Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 44 Europe Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 45 UK Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 46 Germany Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 47 France Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 48 Asia Pacific Case Management Software Market Estimates and Forecast, 2018 - 2030 (USD Billion)
  • Fig. 49 China Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 50 India Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 51 Japan Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 52 Australia Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 53 South Korea Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 54 Latin America Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 55 Brazil Case Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 56 MEA Case Management SoftwareMarket Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 57 Saudi Arabia Case Management SoftwareMarket Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 58 UAE Case Management SoftwareMarket Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 59 South Africa Case Management SoftwareMarket Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 60 Key Company Categorization
  • Fig. 61 Company Market Positioning
  • Fig. 62 Key Company Market Share Analysis, 2023
  • Fig. 63 Strategic Framework