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市场调查报告书
商品编码
1790286
美国医疗保健人员配备和排程软体市场规模、份额和趋势分析报告:按部署类型、应用、最终用途和细分预测,2025 年至 2033 年U.S. Healthcare Staffing And Scheduling Software Market Size, Share & Trends Analysis Report By Deployment Mode, By Application, By End Use, And Segment Forecasts, 2025 - 2033 |
美国医疗保健人员配备和排程软体市场规模预计在 2024 年为 11.4 亿美元,预计到 2033 年将达到 31.2 亿美元,2025 年至 2033 年的复合年增长率为 11.86%。
对业务效率和成本控制的需求不断增长、预测性调度和人工智慧驱动调度的兴起正在推动市场成长,同时对合规性和资格认证的日益关注以及与核心医疗保健 IT 系统的整合也在推动市场成长。
美国持续存在的护理人员短缺是医疗保健人员配备和排班软体市场成长的驱动力。人口老化、患者数量增加以及临床医生倦怠加剧了这种短缺,给医疗机构带来了普遍的压力,迫使它们在保持护理品质和合规性的同时,更好地管理有限的人力资源。例如,根据美国护理学院协会 (AACN) 发布的数据,联邦政府预计,2025 年全职註册护理师 (RN) 的缺口将达到 78,610 名,2030 年将达到 63,720 名。
医疗保健机构始终面临着提供卓越患者照护的压力。高效率的劳动力调度可以显着降低人事费用,最大限度地减少加班时间,并减少对昂贵人力资源代理机构的使用。能够提高人员配置准确性、实现调度自动化、验证执照和认证以及确保遵守劳动法的软体解决方案,有助于医疗保健机构解决护理人员运转率不足的问题。此类系统透过减轻人工管理负担并实现动态调度,减少了加班时间,并防止护理人员倦怠。例如,2022年4月,BookJane与俄亥俄州医疗保健协会合作,以解决俄亥俄州的人员短缺问题并提高护理品质。
自动轮班分配和自主排班功能(目前大多数主要供应商都提供)使管理人员能够优化劳动力部署,同时确保轮班覆盖的连续性。例如,Connecteam 于 2023 年 3 月推出了一款一体化劳动力管理应用程序,专门用于提高无办公桌员工的业务。该应用程式提供考勤管理、排班和清单等工具,简化了沟通流程,并提高了护理机构的劳动力管理效率。
此外,我们看到市场正显着转向人工智慧平台,这些平台能够根据历史趋势、人口普查数据和业务强度预测人员需求。 Medecipher(Snapcare 旗下公司)、Oracle HCM、Aya Healthcare, Inc 和 OnShift 等公司凭藉其预测分析和基于工作量的人员配置模型脱颖而出。这些功能提高了规划的准确性,并减少了最后一刻的人员缺口,这在医疗保健环境中是一个重大的成本和安全隐患。
此外,与现有医院系统(EHR、HRIS、薪资核算、时间追踪工具等)的无缝整合也是采购决策的关键因素。 Oracle、QGenda 和 Symplr 等供应商透过提供强大的整合功能(支援平台间即时资料交换)脱颖而出。这确保了员工决策是基于最新的临床和管理数据。
以下的比较基准研究评估了市场参与企业,并根据关键领域(例如用于更智慧调度的人工智慧和预测分析;为员工提供便利的行动可访问性;与人力资源、电子病历和参与企业系统的整合;以及即时通讯和合规支援)确定了领导者、创新者和新兴进入者。
The U.S. healthcare staffing and scheduling software market size was estimated at USD 1.14 billion in 2024 and is projected to reach USD 3.12 billion by 2033, growing at a CAGR of 11.86% from 2025 to 2033. Growing demand for operational efficiency and cost containment, and rise of predictive and AI-drive scheduling are factors contributing to market growth. In addition, growing emphasis on compliance & credentialing and integration with core health IT systems are other factors propelling market growth further.
The ongoing nursing shortage in the U.S. is a significant driver of the growth of the healthcare staffing and scheduling software market. This shortage-driven by an aging population, rising patient volumes, and clinician burnout is creating widespread pressure on healthcare facilities to manage limited staff resources better while maintaining care quality and compliance. For instance, according to the data published by the American Association of Colleges of Nursing (AACN), federal authorities project a shortage of 78,610 full-time registered nurses (RNs) in 2025 and 63,720 in 2030.
Healthcare providers are constantly under pressure to deliver enhanced patient care. Efficient workforce scheduling significantly reduces labor costs, minimizes overtime, and limits the use of expensive staffing agencies. Software solutions that improve staffing accuracy, automate scheduling, verify licensure and credentials, and ensure compliance with labor laws help healthcare organizations cope with the limited nurse availability. Such systems reduce manual administrative burdens and enable dynamic scheduling that reduces overtime and prevents nurse fatigue, which is critical in retaining nurses and sustaining care standards. For instance, in April 2022, BookJane partnered with the Ohio Healthcare Association to address staffing shortages and improve care quality in Ohio.
Automated shift assignment and self-scheduling functionalities-now offered by the majority of leading vendors-enable administrators to optimize workforce deployment while ensuring shift coverage continuity. For instance, in March 2023, Connecteam introduced its all-in-one workforce management app, focusing on enhancing operations for deskless employees. The app features tools for time and attendance management, scheduling, and checklists, aiming to streamline communication and improve efficiency in workforce management for care organizations.
Moreover, there is a substantial market shift toward AI-enabled platforms capable of forecasting staffing needs based on historical trends, census data, and workload intensity. Companies such as Medecipher (a Snapcare company), Oracle HCM, Aya Healthcare, Inc., and OnShift stand out for their predictive analytics and workload-based staffing models. These capabilities improve planning accuracy and reduce last-minute staffing gaps, a significant cost and safety concern in healthcare settings.
Furthermore, seamless integration with existing hospital systems-such as EHRs, HRIS, payroll, and time-tracking tools-is a key factor in purchasing decisions. Vendors like Oracle, QGenda, and Symplr set themselves apart by providing strong integration features that allow real-time data exchange across platforms. This guarantees workforce decisions are based on current clinical and administrative data.
The following comparative benchmarking study evaluates market players to identify leaders, innovators, and emerging players based on key areas such as: AI and predictive analytics for smarter scheduling, mobile accessibility for staff convenience, integration with HR, EHR, and payroll systems, and real-time communication and compliance support.
U.S. Healthcare Staffing And Scheduling Software Market Report Segmentation
This report forecasts revenue growth at country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the U.S. healthcare staffing and scheduling market report based on deployment mode, application, and end use: