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2024-2032 年按付款人服务、提供者服务、製药服务和地区分類的医疗保健 BPO 市场报告

Healthcare BPO Market Report by Payer Service, Provider Service, Pharmaceutical Service, and Region 2024-2032
出版日期: | 出版商: IMARC | 英文 137 Pages | 商品交期: 2-3个工作天内

价格

IMARC Group年，全球医疗保健BPO市场规模达到303亿美元。减少工作量和营运成本的需求日益增长、各种慢性病的盛行率不断上升，以及医疗机构越来越多地采用以创造更多利润率，是推动市场发展的一些关键因素。

对增强患者安全和健康的日益关注推动市场成长

对增强患者安全和健康的日益关注是促进市场成长的关键因素之一。对于医疗机构来说，高度照护患者并提供最佳治疗方案至关重要。医疗保健 BPO 协助管理组织中的非核心活动，减少员工和照护者的工作量，帮助他们更专注于病患健康。除此之外，由于维护重要患者记录以做出更好决策的需求不断增加，医疗保健 BPO 的就业不断增长，这提供了有利的市场前景。除此之外，全球患有各种急性和慢性疾病的患者越来越多地采用改进的患者安全解决方案。

什么是医疗保健 BPO？

医疗保健业务流程外包 (BPO) 包括僱用外部承包商来处理医疗保健组织的非临床活动。它包括多项活动，例如编码、计费服务、测试和实验室报告、资料输入、索​​赔处理、员工培训、财务和会计、客户关係管理(CRM)、人力资源管理(HRM)、病患保险详细信息和转录。它提供便利的服务，增强资料安全、资料储存和恢復，并改善工作流程管理。它有利于透过提高员工的生产力来为企业创造更多利润。它帮助组织专注于核心业务活动并更有效地治疗患者，而不是将时间浪费在非核心活动上。除此之外，它还有助于改善患者体验并以较低的成本提供医疗保健专家的服务。由于它减轻了提供者和现场支援人员的后台任务负担，全球对医疗保健 BPO 的需求正在上升。

医疗保健 BPO 市场趋势：

目前，由于癌症、关节炎、糖尿病和心血管疾病等各种慢性疾病在世界各地的大众中日益流行，医疗保健 BPO 的采用率不断上升，这是支持市场成长的关键因素之一。除此之外，对医疗保健 BPO 的需求不断增长，因为它们减少了文书工作并以电子方式提供患者的详细记录，正在对市场产生积极影响。与此一致的是，个人对多种健康保险计划和远距医疗服务的广泛可用性的认识不断提高，正在推动市场的成长。此外，医疗保健 BPO 的采用越来越多，因为它们可以轻鬆获得熟练的劳动力并降低出错和风险的机会，为行业投资者提供了利润丰厚的成长机会。除此之外，全球医疗机构对加强病患照护和安全的需求也在增加。再加上医疗保健 BPO 的日益普及，它们提供了增强的资料安全性并减少了组织中的工作量并管理耗时的任务，正在推动市场的成长。除此之外，基于机器学习（ML）和人工智慧（AI）的工具的不断出现有助于提高药物发现过程的效率，这也促进了市场的成长。此外，越来越多地利用医疗保健 BPO 来提高生产力和工作流程效率，这提供了良好的市场前景。此外，医疗保健 BPO 的就业不断增加，以在企业中创造更多的利润率，正在推动市场的成长。此外，各国管理机构都鼓励采用医疗保健 BPO，因为它们可以降低组织的医疗保健成本，从而推动市场的成长。

本报告回答的关键问题

  • 2023 年全球医疗保健 BPO 市场规模有多大？
  • 2024-2032年全球医疗保健BPO市场的预期成长率是多少？
  • COVID-19 对全球医疗保健 BPO 市场有何影响？
  • 推动全球医疗保健 BPO 市场的关键因素是什么？
  • 基于付款人服务的全球医疗保健 BPO 市场的细分情况如何？
  • 基于提供者服务的全球医疗保健 BPO 市场的细分情况如何？
  • 全球医疗保健 BPO 市场的关键区域有哪些？
  • 全球医疗保健 BPO 市场的主要参与者/公司有哪些？

目录

第一章：前言

第 2 章：范围与方法

  • 研究目的
  • 利害关係人
  • 资料来源
    • 主要资源
    • 二手资料
  • 市场预测
    • 自下而上的方法
    • 自上而下的方法
  • 预测方法

第 3 章：执行摘要

第 4 章：简介

  • 概述
  • 主要行业趋势

第 5 章：全球医疗保健 BPO 市场

  • 市场概况
  • 市场业绩
  • COVID-19 的影响
  • 市场预测

第 6 章：市场区隔：按付款服务

  • 人力资源管理
    • 市场走向
    • 市场预测
  • 理赔管理
    • 市场走向
    • 市场预测
  • 客户关係管理
    • 市场走向
    • 市场预测
  • 营运和行政管理
    • 市场走向
    • 市场预测
  • 护理管理
    • 市场走向
    • 市场预测
  • 供应商管理
    • 市场走向
    • 市场预测
  • 其他的
    • 市场走向
    • 市场预测

第 7 章：市场区隔：依提供者服务

  • 患者入组和策略规划
    • 市场走向
    • 市场预测
  • 病人照护服务
    • 市场走向
    • 市场预测
  • 收入周期管理
    • 市场走向
    • 市场预测

第 8 章：市场区隔：依医药服务

  • 製造服务
    • 市场走向
    • 市场预测
  • 研究与开发服务
    • 市场走向
    • 市场预测
  • 非临床服务
    • 市场走向
    • 市场预测

第 9 章：市场区隔：按地区

  • 北美洲
    • 美国
      • 市场走向
      • 市场预测
    • 加拿大
      • 市场走向
      • 市场预测
  • 亚太
    • 中国
      • 市场走向
      • 市场预测
    • 日本
      • 市场走向
      • 市场预测
    • 印度
      • 市场走向
      • 市场预测
    • 韩国
      • 市场走向
      • 市场预测
    • 澳洲
      • 市场走向
      • 市场预测
    • 印尼
      • 市场走向
      • 市场预测
    • 其他的
      • 市场走向
      • 市场预测
  • 欧洲
    • 德国
      • 市场走向
      • 市场预测
    • 法国
      • 市场走向
      • 市场预测
    • 英国
      • 市场走向
      • 市场预测
    • 义大利
      • 市场走向
      • 市场预测
    • 西班牙
      • 市场走向
      • 市场预测
    • 俄罗斯
      • 市场走向
      • 市场预测
    • 其他的
      • 市场走向
      • 市场预测
  • 拉丁美洲
    • 巴西
      • 市场走向
      • 市场预测
    • 墨西哥
      • 市场走向
      • 市场预测
    • 其他的
      • 市场走向
      • 市场预测
  • 中东和非洲
    • 市场走向
    • 市场细分：按国家/地区
    • 市场预测

第 10 章：SWOT 分析

  • 概述
  • 优势
  • 弱点
  • 机会
  • 威胁

第 11 章：价值链分析

第 12 章：波特五力分析

  • 概述
  • 买家的议价能力
  • 供应商的议价能力
  • 竞争程度
  • 新进入者的威胁
  • 替代品的威胁

第 13 章：价格分析

第14章：竞争格局

  • 市场结构
  • 关键参与者
  • 关键参与者简介
    • Accenture plc
    • Cognizant
    • GeBBS Healthcare Solutions
    • Genpact
    • International Business Machines Corporation
    • IQVIA
    • NTT Data Corporation
    • Omega Healthcare
    • Parexel International Corporation
    • Tata Consultancy Services
    • WNS (Holdings) Limited
    • Xerox Corporation
Product Code: SR112024A5135

The global healthcare BPO market size reached US$ 30.3 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 58.9 Billion by 2032, exhibiting a growth rate (CAGR) of 7.42% during 2024-2032. The growing need to reduce workload and operational costs, rising prevalence of various chronic diseases, and increasing adoption to generate more profit margins among healthcare facilities represent some of the key factors driving the market.

Rising Focus on Enhanced Patient Safety and Health Propelling Market Growth

The increasing focus on enhancing patient safety and health represents one of the key factors contributing to the growth of the market. It is essential for a healthcare facility to treat patients with high care and offer the best treatment options. Healthcare BPOs assist in managing non-core activities in an organization which reduces the workload of staff members and care providers to help them become more focused on patient health. In addition to this, the growing employment of healthcare BPOs due to the increasing demand for maintaining crucial patient records for better decision-making are offering a favorable market outlook. Besides this, there is a rise in the adoption of improved patient safety solutions among patients suffering from various acute and chronic diseases across the globe.

What is Healthcare BPO?

Healthcare business process outsourcing (BPO) comprises hiring an external contractor to handle the non-clinical activities of a healthcare organization. It comprises several activities, such as coding, billing services, tests and lab reports, data entry, claims processing, employee training, finance and accounting, customer relationship management (CRM), human resource management (HRM), patient insurance details, and transcription. It provides convenient services, enhances data security, data storage and recovery, and improves workflow management. It benefits in generating more profit in a business by increasing the productivity of staff members. It assists organizations in focusing on their core business activities and treating patients more efficiently rather than wasting time on non-core activities. Besides this, it aids in improving patient experience and providing access to healthcare specialists at a lower cost. As it reduces the burden of back-office tasks for providers and onsite support staff, the demand for healthcare BPO is rising across the globe.

Healthcare BPO Market Trends:

At present, the rising adoption of healthcare BPOs due to the increasing prevalence of various chronic diseases, such as cancer, arthritis, diabetes, and cardiovascular disorders, among the masses around the world represents one of the key factors supporting the growth of the market. Besides this, the growing demand for healthcare BPOs, as they reduce paperwork and provide record details of a patient electronically, is positively influencing the market. In line with this, the rising awareness among individuals about the wide availability of several health insurance plans and telehealth services is bolstering the growth of the market. Additionally, the increasing adoption of healthcare BPOs, as they provide easy access to skilled workforce and lowers the chances of errors and risks, is offering lucrative growth opportunities to industry investors. Apart from this, there is a rise in the demand for enhanced patient care and safety in healthcare facilities across the globe. This, coupled with the increasing adoption of healthcare BPOs, as they provide enhanced data security and reduce the workload and manage time-consuming tasks in an organization, is propelling the growth of the market. In addition to this, the rising emergence of machine learning (ML) and artificial intelligence (AI)-based tools that assist in making the drug discovery process more efficient is contributing to the growth of the market. Moreover, the growing utilization of healthcare BPOs to increase productivity and enhance workflow efficiency is offering a favorable market outlook. Additionally, the rising employment of healthcare BPOs to generate more profit margins in a business is impelling the growth of the market. Furthermore, governing agencies of various countries are encouraging the adoption of healthcare BPOs, as they reduce healthcare costs in an organization, which is impelling the growth of the market.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global healthcare BPO market report, along with forecasts at the global, regional and country level from 2024-2032. Our report has categorized the market based on payer service, provider service and pharmaceutical service.

Payer Service Insights:

Human Resource Management

Claims Management

Customer Relationship Management

Operational and Administrative Management

Care Management

Provider Management

Others

The report has provided a detailed breakup and analysis of the healthcare BPO market based on the payer service. This includes human resource management, claims management, customer relationship management, operational and administrative management, care management, provider management, and others. According to the report, claims management represented the largest segment as it provides compensation and minimizes expenses. It assists in simplifying the claiming process, recording claim data, and reducing the time of providers and customers. It reduces thefts and manages complaints while maintaining client satisfaction.

Human resource management comprises recruiting, hiring, and managing employees of an organization. It ensures the safety and welfare of employees and assists in making healthy relations among employers, employees, and business organizations. Moreover, it encourages team spirit and teamwork while providing plans to achieve goals.

Customer relationship management comprises the combination of practices, strategies, and technologies to manage and analyze customer relations. It is beneficial in managing external interactions with customers and optimizing sales in a business. Apart from this, it easily tracks performance goals and sales and improves customer retention.

Provider Service Insights:

Patient Enrollment and Strategic Planning

Patient Care Service

Revenue Cycle Management

A detailed breakup and analysis of the healthcare BPO market based on the provider service has also been provided in the report. This includes patient enrollment and strategic planning, patient care service, and revenue cycle management. According to the report, revenue cycle management accounted for the largest market share as they are utilized to track the financial dealings with patients from the initial appointment to the final payment of the balance associated with the healthcare systems. In addition to this, it assists in handling administrative functions through billing, payment processing, and electronic health record systems.

Patient care service is therapeutics and diagnostics services provided by the hospital to inpatients and outpatients suffering from various health problems. In addition, it focuses on enhanced safety, comfort, and the health of patients. Various healthcare organizations are offering enhanced patient care solutions and handling and answering numerous queries of them.

Patient enrollment and strategic planning is the process of registering a patient into a clinical trial by incorporating different suitable strategies. They assist in choosing the best patients for the trial and have a flexible outreach plan. Also, the right enrollment strategy will incorporate materials for pre-screening and aid in minimizing the trial costs.

Pharmaceutical Service Insights:

Manufacturing Services

Research and Development Services

Non-clinical Services

A detailed breakup and analysis of the healthcare BPO market based on the pharmaceutical service has also been provided in the report. This includes manufacturing services, research and development services, and non-clinical services. Manufacturing services refer to the process of outsourcing the work of manufacturing or producing numerous medications, such as pills, tablets, and capsules for consumption by a third party. They comprise drug development processes and regulatory support to reduce the lengthy approval procedure for a drug to be released in the market.

Research and development (R&D) services refer to the series of activities that are designed to reach the goal of discovering and delivering new medical drugs, devices, and therapies to market. They comprise pre-clinical research and discovery of innovative drugs, clinical testing of prescription drugs in trials, preparation and submission of applications for Food and drug administration (FDA) approval, designing production processes for the new product, and testing of a new drug against existing drug to ultimately show the superior benefits of the new drugs.

Non-clinical services comprise supply chain management and logistics, sales and marketing services, such as forecasting, performance reporting, analytics, research, and marketing in pharmaceuticals.

Regional Insights:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America (the United States and Canada) was the largest market for healthcare BPO. The growing adoption of healthcare BPO due to the strong reimbursement framework is propelling the growth of the market. Apart from this, the rising utilization of healthcare BPO to optimize operational costs and improve patient safety is bolstering the growth of the market. Moreover, the increasing emergence of artificial intelligence (AI) in disease diagnosis is contributing to the growth of the market in the region.

Competitive Landscape:

The report has also provided a comprehensive analysis of the competitive landscape in the global healthcare BPO market. Competitive analysis such as market structure, market share by key players, player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided. Some of the companies covered include:

Accenture plc

Cognizant

GeBBS Healthcare Solutions

Genpact

International Business Machines Corporation

IQVIA

NTT Data Corporation

Omega Healthcare

Parexel International Corporation

Tata Consultancy Services

WNS (Holdings) Limited

Xerox Corporation

Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.

Key Questions Answered in This Report

  • 1. What was the size of the global healthcare BPO market in 2023?
  • 2. What is the expected growth rate of the global healthcare BPO market during 2024-2032?
  • 3. What has been the impact of COVID-19 on the global healthcare BPO market?
  • 4. What are the key factors driving the global healthcare BPO market?
  • 5. What is the breakup of the global healthcare BPO market based on the payer service?
  • 6. What is the breakup of the global healthcare BPO market based on the provider service?
  • 7. What are the key regions in the global healthcare BPO market?
  • 8. Who are the key players/companies in the global healthcare BPO market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Healthcare BPO Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Payer Service

  • 6.1 Human Resource Management
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Claims Management
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast
  • 6.3 Customer Relationship Management
    • 6.3.1 Market Trends
    • 6.3.2 Market Forecast
  • 6.4 Operational and Administrative Management
    • 6.4.1 Market Trends
    • 6.4.2 Market Forecast
  • 6.5 Care Management
    • 6.5.1 Market Trends
    • 6.5.2 Market Forecast
  • 6.6 Provider Management
    • 6.6.1 Market Trends
    • 6.6.2 Market Forecast
  • 6.7 Others
    • 6.7.1 Market Trends
    • 6.7.2 Market Forecast

7 Market Breakup by Provider Service

  • 7.1 Patient Enrollment and Strategic Planning
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Patient Care Service
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast
  • 7.3 Revenue Cycle Management
    • 7.3.1 Market Trends
    • 7.3.2 Market Forecast

8 Market Breakup by Pharmaceutical Service

  • 8.1 Manufacturing Services
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Research and Development Services
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast
  • 8.3 Non-clinical Services
    • 8.3.1 Market Trends
    • 8.3.2 Market Forecast

9 Market Breakup by Region

  • 9.1 North America
    • 9.1.1 United States
      • 9.1.1.1 Market Trends
      • 9.1.1.2 Market Forecast
    • 9.1.2 Canada
      • 9.1.2.1 Market Trends
      • 9.1.2.2 Market Forecast
  • 9.2 Asia-Pacific
    • 9.2.1 China
      • 9.2.1.1 Market Trends
      • 9.2.1.2 Market Forecast
    • 9.2.2 Japan
      • 9.2.2.1 Market Trends
      • 9.2.2.2 Market Forecast
    • 9.2.3 India
      • 9.2.3.1 Market Trends
      • 9.2.3.2 Market Forecast
    • 9.2.4 South Korea
      • 9.2.4.1 Market Trends
      • 9.2.4.2 Market Forecast
    • 9.2.5 Australia
      • 9.2.5.1 Market Trends
      • 9.2.5.2 Market Forecast
    • 9.2.6 Indonesia
      • 9.2.6.1 Market Trends
      • 9.2.6.2 Market Forecast
    • 9.2.7 Others
      • 9.2.7.1 Market Trends
      • 9.2.7.2 Market Forecast
  • 9.3 Europe
    • 9.3.1 Germany
      • 9.3.1.1 Market Trends
      • 9.3.1.2 Market Forecast
    • 9.3.2 France
      • 9.3.2.1 Market Trends
      • 9.3.2.2 Market Forecast
    • 9.3.3 United Kingdom
      • 9.3.3.1 Market Trends
      • 9.3.3.2 Market Forecast
    • 9.3.4 Italy
      • 9.3.4.1 Market Trends
      • 9.3.4.2 Market Forecast
    • 9.3.5 Spain
      • 9.3.5.1 Market Trends
      • 9.3.5.2 Market Forecast
    • 9.3.6 Russia
      • 9.3.6.1 Market Trends
      • 9.3.6.2 Market Forecast
    • 9.3.7 Others
      • 9.3.7.1 Market Trends
      • 9.3.7.2 Market Forecast
  • 9.4 Latin America
    • 9.4.1 Brazil
      • 9.4.1.1 Market Trends
      • 9.4.1.2 Market Forecast
    • 9.4.2 Mexico
      • 9.4.2.1 Market Trends
      • 9.4.2.2 Market Forecast
    • 9.4.3 Others
      • 9.4.3.1 Market Trends
      • 9.4.3.2 Market Forecast
  • 9.5 Middle East and Africa
    • 9.5.1 Market Trends
    • 9.5.2 Market Breakup by Country
    • 9.5.3 Market Forecast

10 SWOT Analysis

  • 10.1 Overview
  • 10.2 Strengths
  • 10.3 Weaknesses
  • 10.4 Opportunities
  • 10.5 Threats

11 Value Chain Analysis

12 Porters Five Forces Analysis

  • 12.1 Overview
  • 12.2 Bargaining Power of Buyers
  • 12.3 Bargaining Power of Suppliers
  • 12.4 Degree of Competition
  • 12.5 Threat of New Entrants
  • 12.6 Threat of Substitutes

13 Price Analysis

14 Competitive Landscape

  • 14.1 Market Structure
  • 14.2 Key Players
  • 14.3 Profiles of Key Players
    • 14.3.1 Accenture plc
      • 14.3.1.1 Company Overview
      • 14.3.1.2 Product Portfolio
      • 14.3.1.3 Financials
      • 14.3.1.4 SWOT Analysis
    • 14.3.2 Cognizant
      • 14.3.2.1 Company Overview
      • 14.3.2.2 Product Portfolio
      • 14.3.2.3 Financials
      • 14.3.2.4 SWOT Analysis
    • 14.3.3 GeBBS Healthcare Solutions
      • 14.3.3.1 Company Overview
      • 14.3.3.2 Product Portfolio
    • 14.3.4 Genpact
      • 14.3.4.1 Company Overview
      • 14.3.4.2 Product Portfolio
      • 14.3.4.3 Financials
      • 14.3.4.4 SWOT Analysis
    • 14.3.5 International Business Machines Corporation
      • 14.3.5.1 Company Overview
      • 14.3.5.2 Product Portfolio
      • 14.3.5.3 Financials
      • 14.3.5.4 SWOT Analysis
    • 14.3.6 IQVIA
      • 14.3.6.1 Company Overview
      • 14.3.6.2 Product Portfolio
      • 14.3.6.3 Financials
      • 14.3.6.4 SWOT Analysis
    • 14.3.7 NTT Data Corporation
      • 14.3.7.1 Company Overview
      • 14.3.7.2 Product Portfolio
      • 14.3.7.3 Financials
      • 14.3.7.4 SWOT Analysis
    • 14.3.8 Omega Healthcare
      • 14.3.8.1 Company Overview
      • 14.3.8.2 Product Portfolio
    • 14.3.9 Parexel International Corporation
      • 14.3.9.1 Company Overview
      • 14.3.9.2 Product Portfolio
      • 14.3.9.3 SWOT Analysis
    • 14.3.10 Tata Consultancy Services
      • 14.3.10.1 Company Overview
      • 14.3.10.2 Product Portfolio
      • 14.3.10.3 Financials
      • 14.3.10.4 SWOT Analysis
    • 14.3.11 WNS (Holdings) Limited
      • 14.3.11.1 Company Overview
      • 14.3.11.2 Product Portfolio
      • 14.3.11.3 Financials
    • 14.3.12 Xerox Corporation
      • 14.3.12.1 Company Overview
      • 14.3.12.2 Product Portfolio
      • 14.3.12.3 Financials
      • 14.3.12.4 SWOT Analysis

List of Figures

  • Figure 1: Global: Healthcare BPO Market: Major Drivers and Challenges
  • Figure 2: Global: Healthcare BPO Market: Sales Value (in Billion US$), 2018-2023
  • Figure 3: Global: Healthcare BPO Market Forecast: Sales Value (in Billion US$), 2024-2032
  • Figure 4: Global: Healthcare BPO Market: Breakup by Payer Service (in %), 2023
  • Figure 5: Global: Healthcare BPO Market: Breakup by Provider Service (in %), 2023
  • Figure 6: Global: Healthcare BPO Market: Breakup by Pharmaceutical Service (in %), 2023
  • Figure 7: Global: Healthcare BPO Market: Breakup by Region (in %), 2023
  • Figure 8: Global: Healthcare BPO (Human Resource Management) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 9: Global: Healthcare BPO (Human Resource Management) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 10: Global: Healthcare BPO (Claims Management) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 11: Global: Healthcare BPO (Claims Management) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 12: Global: Healthcare BPO (Customer Relationship Management) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 13: Global: Healthcare BPO (Customer Relationship Management) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 14: Global: Healthcare BPO (Operational and Administrative Management) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 15: Global: Healthcare BPO (Operational and Administrative Management) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 16: Global: Healthcare BPO (Care Management) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 17: Global: Healthcare BPO (Care Management) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 18: Global: Healthcare BPO (Provider Management) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 19: Global: Healthcare BPO (Provider Management) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 20: Global: Healthcare BPO (Other Payer Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 21: Global: Healthcare BPO (Other Payer Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 22: Global: Healthcare BPO (Patient Enrollment and Strategic Planning) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 23: Global: Healthcare BPO (Patient Enrollment and Strategic Planning) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 24: Global: Healthcare BPO (Patient Care Service) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 25: Global: Healthcare BPO (Patient Care Service) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 26: Global: Healthcare BPO (Revenue Cycle Management) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 27: Global: Healthcare BPO (Revenue Cycle Management) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 28: Global: Healthcare BPO (Manufacturing Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 29: Global: Healthcare BPO (Manufacturing Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 30: Global: Healthcare BPO (Research and Development Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 31: Global: Healthcare BPO (Research and Development Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 32: Global: Healthcare BPO (Non-clinical Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 33: Global: Healthcare BPO (Non-clinical Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 34: North America: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 35: North America: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 36: United States: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 37: United States: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 38: Canada: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 39: Canada: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 40: Asia-Pacific: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 41: Asia-Pacific: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 42: China: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 43: China: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 44: Japan: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 45: Japan: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 46: India: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 47: India: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 48: South Korea: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 49: South Korea: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 50: Australia: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 51: Australia: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 52: Indonesia: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 53: Indonesia: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 54: Others: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 55: Others: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 56: Europe: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 57: Europe: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 58: Germany: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 59: Germany: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 60: France: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 61: France: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 62: United Kingdom: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 63: United Kingdom: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 64: Italy: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 65: Italy: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 66: Spain: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 67: Spain: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 68: Russia: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 69: Russia: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 70: Others: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 71: Others: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 72: Latin America: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 73: Latin America: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 74: Brazil: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 75: Brazil: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 76: Mexico: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 77: Mexico: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 78: Others: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 79: Others: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 80: Middle East and Africa: Healthcare BPO Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 81: Middle East and Africa: Healthcare BPO Market: Breakup by Country (in %), 2023
  • Figure 82: Middle East and Africa: Healthcare BPO Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 83: Global: Healthcare BPO Industry: SWOT Analysis
  • Figure 84: Global: Healthcare BPO Industry: Value Chain Analysis
  • Figure 85: Global: Healthcare BPO Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Healthcare BPO Market: Key Industry Highlights, 2023 and 2032
  • Table 2: Global: Healthcare BPO Market Forecast: Breakup by Payer Service (in Million US$), 2024-2032
  • Table 3: Global: Healthcare BPO Market Forecast: Breakup by Provider Service (in Million US$), 2024-2032
  • Table 4: Global: Healthcare BPO Market Forecast: Breakup by Pharmaceutical Service (in Million US$), 2024-2032
  • Table 5: Global: Healthcare BPO Market Forecast: Breakup by Region (in Million US$), 2024-2032
  • Table 6: Global: Healthcare BPO Market: Competitive Structure
  • Table 7: Global: Healthcare BPO Market: Key Players