市场调查报告书
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1471187
订阅/定期收费管理市场:按产品、支付模式、产业、部署 - 2024-2030 年全球预测Subscription/Recurring Billing Management Market by Product (Service, Solution), Payment Mode (Fixed Payments, Variable Payments), Industry, Deployment - Global Forecast 2024-2030 |
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订阅/定期收费管理市场规模预计到 2023 年为 79.9 亿美元,到 2024 年达到 92.8 亿美元,预计到 2030 年将达到 227.6 亿美元,复合年增长率为 16.11%。
订阅/经常性收费管理包括企业用来监督和简化订阅或经常性收益模式的收费週期的流程、工具和技术。此管理系统自动化并管理收费流程,从订阅设定、申请、付款到订阅变更和取消。确保为您的企业和客户提供无缝且一致的收费体验。订阅/定期收费管理市场主要是由软体、媒体、娱乐和电子商务等各行业越来越多地采用基于订阅的经营模式所推动的。消费者对弹性、个人化体验和自动更新便利性的偏好进一步推动了这一趋势。此外,对高效且可扩展的收费解决方案来处理大量交易的需求以及最大限度地减少收费错误和提高客户满意度的愿望也在 Masu 的市场成长中发挥着重要作用。儘管市场成长,市场面临满足不同地区不同付款法规、管理客户流失、确保付款资料安全等挑战。然而,付款技术的创新以及用于预测分析和自动化决策的人工智慧(AI)和机器学习(ML)的整合将进一步提高效率和客户体验,为市场成长开闢新的途径。
主要市场统计 | |
---|---|
基准年[2023] | 79.9亿美元 |
预测年份 [2024] | 92.8亿美元 |
预测年份 [2030] | 227.6亿美元 |
复合年增长率(%) | 16.11% |
支付方式:对于服务需求波动的客户来说,可变的支付方式有很大的好处。
固定付款是客户同意在一段时间内为产品或服务支付的一致的、经常性的费用。这种付款方式的特点是可预测且稳定,因为金额在整个认购期间内不会改变。固定付款是软体授权、会员费和服务合约等长期订阅的热门选择,因为客户重视成本透明度和易于控制。相比之下,可变付款会根据使用情况和消费水平而变化,提供灵活的申请方法,使您的费用与您收到的实际价值保持一致。这种支付方式可以涵盖广泛的服务和产品,包括公共服务、通讯和云端处理资源。这使得企业能够根据个人客户的需求客製化定价策略,并提供更个人化的服务体验。对于客户来说,他们只需为他们使用的内容付费,从而降低成本并提高满意度。
资讯科技和娱乐产业对订阅/定期收费管理模式的需求不断增长
航太和国防产业越来越多地转向订阅/定期收费管理模式,特别是在 SaaS(软体即服务)和用于设计、模拟和製造流程的 MRO(维护、维修、大修)服务等领域。它正在变得一体化。在汽车和交通领域,汽车租赁、共乘服务以及网路连线和娱乐等汽车服务正在考虑采用订阅模式。银行、金融服务和保险业越来越多地采用订阅模式来提供高级财务咨询、投资平台和保险产品等服务,从而增加了对订阅/定期收费管理解决方案的需求。这些解决方案透过持续参与和客製化服务为客户创造价值,并为企业提供稳定的收入和交叉销售机会。建筑、建造和房地产行业的订阅/收费管理模式正在见证用于计划管理、设计和物业管理服务的软体解决方案的增加。在消费品和零售业,订阅/定期收费管理越来越多地用于产品交付和会员专属福利。这种方法可以帮助企业建立忠诚的客户群并收集有关客户偏好的有价值的资料。教育机构和服务供应商正在采用线上课程、辅导服务和教育软体的订阅模式,转向订阅/定期收费管理实践。这种转变为学习者提供了更大的可及性和弹性,并为提供者提供了可预测的收益和提升销售附加服务的机会。订阅服务正在能源和公共事业行业兴起,重点是可再生能源供应和能源管理服务。这些模型需要订阅/定期收费管理,为提供者提供稳定的收益和客户参与机会。政府和公共部门越来越多地在行政软体服务、监控和基础设施维护等领域采用订阅模式,进一步增加了对订阅/定期收费管理的需求。这种方法还可以带来更好的预算管理和持续的服务改进,从而使公共服务和公民受益。在医疗保健和生命科学领域,远端医疗、个人化医疗和健康计画等服务越来越多地采用订阅模式。这些模型需要高效的订阅/定期收费管理,以帮助提供者确保经常性收益并提高病人参与。资讯科技产业是订阅/定期收费管理的着名最终用户,提供从云端运算和资料储存到软体和平台存取的广泛服务。这种方法透过持续的服务和支援促进创新、扩充性和客户维繫。製造商正在采用设备即服务 (EaaS)、软体和维护服务的订阅模式。这使得从传统的资本支出模型过渡到营运支出模型,为客户提供成本效率和弹性,同时确保提供者的可预测收益。订阅/定期收费管理在媒体和娱乐产业中越来越受欢迎,适用于音乐、视讯和游戏等基于订阅的串流媒体服务。这些模式透过以固定的经常性费用提供丰富的内容库,培养长期的客户关係和稳定的收益流,彻底改变了内容消费。电信业者长期以来依赖订阅模式来提供语音、资料和多媒体服务。现在,越来越多的公司正在对基于订阅的新附加价值服务(例如云端储存、设备保险和独家内容)采用订阅/定期收费管理,以提高客户忠诚度和收益。旅游和酒店业对基于订阅的服务(例如独家旅行计划、忠诚度计画和住宿设施升级)采用订阅/定期收费管理。这些模式为客户提供便利和个人化的体验,同时为企业提供经常性收入和更深层的客户参与机会。
区域洞察
在美洲,订阅/定期收费管理市场正在经历强劲成长,这主要是由于基于订阅的经营模式在技术、媒体和通讯等各个行业的快速采用。由于其先进的技术基础设施和主要市场参与者的强大影响力,美国已成为该区域市场的主要贡献者。此外,对付款系统的更严格监管和灵活付款解决方案的出现正在推动订阅经济的扩张,刺激了对有效收费管理解决方案的需求。在欧洲、中东和非洲地区,欧洲对订阅/定期收费管理的需求很高,这主要是由于围绕资料隐私和消费者权利的严格监管要求,迫使企业实施高效的订阅管理系统。在中东和非洲,由于其早期阶段、数位化转型努力、互联网普及不断提高以及专注于 Masu 产品的新兴企业生态系统不断发展,该市场正在逐步增长。这些地区消费者对 OTT 平台、数位新闻和健身订阅的需求不断增长也促进了市场成长。在庞大的消费群、可支配收入的增加以及数位服务日益普及的推动下,亚太地区的订阅/定期收费管理市场正在快速成长。在电子商务领域不断扩大、中小企业数量增加以及 COVID-19 大流行后向订阅模式转变的推动下,包括中国、印度和日本在内的国家的普及正在大幅提高。
FPNV定位矩阵
FPNV 定位矩阵对于评估订阅/定期收费管理市场至关重要。我们检视与业务策略和产品满意度相关的关键指标,以对供应商进行全面评估。这种深入的分析使用户能够根据自己的要求做出明智的决策。根据评估,供应商被分为四个成功程度不同的像限:前沿(F)、探路者(P)、利基(N)和重要(V)。
市场占有率分析
市场占有率分析是一个综合工具,可以对订阅/定期收费管理市场中供应商的现状进行深入而深入的研究。全面比较和分析供应商在整体收益、基本客群和其他关键指标方面的贡献,以便更好地了解公司的绩效及其在争夺市场占有率时面临的挑战。此外,该分析还提供了对该行业竞争特征的宝贵见解,包括在研究基准年观察到的累积、分散主导地位和合併特征等因素。详细程度的提高使供应商能够做出更明智的决策并制定有效的策略,从而在市场上获得竞争优势。
1. 市场渗透率:提供有关主要企业所服务的市场的全面资讯。
2. 市场开拓:我们深入研究利润丰厚的新兴市场,并分析其在成熟细分市场的渗透率。
3. 市场多元化:提供有关新产品发布、开拓地区、最新发展和投资的详细资讯。
4. 竞争评估和情报:对主要企业的市场占有率、策略、产品、认证、监管状况、专利状况和製造能力进行全面评估。
5. 产品开发与创新:提供对未来技术、研发活动和突破性产品开发的见解。
1.订阅/定期收费管理市场的市场规模和预测是多少?
2.在订阅/定期收费管理市场的预测期内,需要考虑投资哪些产品、细分市场、应用程式和领域?
3. 订阅/定期收费管理市场的技术趋势和法规结构是什么?
4.订阅/定期收费管理市场主要供应商的市场占有率为何?
5.进入订阅/定期收费管理市场的适当型态或策略手段是什么?
[190 Pages Report] The Subscription/Recurring Billing Management Market size was estimated at USD 7.99 billion in 2023 and expected to reach USD 9.28 billion in 2024, at a CAGR 16.11% to reach USD 22.76 billion by 2030.
Subscription/recurring billing management encompasses the processes, tools, and technologies used by businesses to oversee and streamline the billing cycle for subscription-based or recurring revenue models. This management system automates and manages the billing process, from subscription setup, invoicing, and payments to subscription changes and cancellations. It ensures a seamless, consistent billing experience for both the business and its customers. The subscription/recurring billing management market is primarily driven by the increasing adoption of the subscription-based business model across various industries, including software, media, entertainment, and e-commerce. This trend is further propelled by consumer preferences for flexibility, personalized experiences, and the convenience of automatic renewals. Additionally, the need for efficient, scalable billing solutions to handle large volumes of transactions and the desire to minimize billing errors and enhance customer satisfaction has a crucial role in market growth. Despite its growth, the market faces challenges such as compliance with diverse payment regulations across regions, managing customer churn, and ensuring the security of payment data. However, innovations in payment technologies and the integration of Artificial Intelligence (AI) and Machine Learning (ML) for predictive analytics and automated decision-making can further enhance efficiency and customer experience and open up new avenues for market growth.
KEY MARKET STATISTICS | |
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Base Year [2023] | USD 7.99 billion |
Estimated Year [2024] | USD 9.28 billion |
Forecast Year [2030] | USD 22.76 billion |
CAGR (%) | 16.11% |
Payment Mode: Significant benefits of variable payment methods for customers with fluctuating service needs
Fixed payments refer to a consistent, recurring charge that a customer agrees to pay for a product or service over a certain period. This payment mode is characterized by its predictability and stability, as the amount remains unchanged throughout the duration of the subscription. Customers appreciate the transparency and ease of managing their expenses, making fixed payments a popular choice for long-term subscriptions, such as software licenses, membership fees, and service contracts. Variable payments, in contrast, fluctuate based on usage or consumption levels, providing a flexible billing approach that aligns charges with the actual value received. This payment mode can accommodate a wide range of services and products, including utility services, telecommunication, and cloud computing resources. It allows businesses to tailor their pricing strategies to individual customer needs, offering a more personalized service experience. For customers, variable payments ensure that they only pay for what they use, which can lead to cost savings and higher satisfaction levels.
Industry: Growing demand for subscription/recurring billing management models in information technology and entertainment industry
The aerospace & defense industry is gradually integrating subscription/recurring billing management models, particularly in areas such as software-as-a-service (SaaS) for design, simulation, and manufacturing processes, as well as for maintenance, repair, and overhaul (MRO) services. In the automotive & transportation sector, subscription models are being explored for vehicle leasing, ridesharing services, and in-vehicle services, such as internet connectivity and entertainment. The banking, financial services & insurance sectors are increasingly adopting subscription models for services such as premium financial advisory, access to investment platforms, and insurance products, creating a need for subscription/recurring billing management solutions. These solutions offer clients value through ongoing engagement and tailored services while providing firms with steady income and opportunities for cross-selling. Subscription/recurring billing management models in building, construction & real estate are seeing an uptake in software solutions for project management, design, and real estate management services. The consumer goods & retail industry is increasingly leveraging subscription/recurring billing management for product delivery and exclusive member benefits. This approach helps businesses build loyal customer bases and gather valuable data on customer preferences. Educational institutions and service providers are adopting subscription models for online courses, tutoring services, and educational software, thus shifting to subscription/recurring billing management methods. This shift allows for increased accessibility and flexibility for learners while providing predictable revenue and opportunities for providers to upsell additional services. Subscription services in the energy & utilities industry are emerging, particularly in renewable energy offerings and energy management services. These models require subscription/recurring billing management, giving providers stable revenue and customer engagement opportunities. The government & public sector are seeing the adoption of subscription models in areas including software services for public administration, surveillance, and infrastructure maintenance, further creating a demand for subscription/recurring billing management. This approach can lead to improved budget management and continuous service improvement, benefiting public services and citizens alike. Subscription models are being increasingly employed in healthcare & life sciences for services such as telemedicine, personalized medicine, and wellness programs. These models require efficient subscription/recurring billing management, enabling providers to secure recurrent revenue and enhance patient engagement. The information technology sector is among the notable end users of subscription/recurring billing management, offering a wide range of services from cloud computing and data storage to software and platform access. This approach facilitates innovation, scalability, and customer retention through ongoing services and support. Manufacturers are adopting subscription models for equipment-as-a-service (EaaS), software, and maintenance services. This allows firms to transition from traditional capital expenditure models to operating expenditure models, providing customers with cost-effectiveness and flexibility while ensuring predictable revenue for providers. Subscription/recurring billing management is getting popular in the media & entertainment industry, with subscription-based streaming services for music, video, and gaming. These models have revolutionized content consumption by offering extensive libraries of content for a fixed recurring fee, fostering long-term customer relationships and consistent revenue streams. Telecommunication companies have long relied on subscription models for providing voice, data, and multimedia services. Increasingly, these firms are adopting subscription/recurring billing management for their newer subscription-based value-added services, such as cloud storage, device insurance, and exclusive content, enhancing customer loyalty and revenue. The travel & hospitality industry is adopting subscription/recurring billing management for subscription-based services, including exclusive travel deals, loyalty programs, and accommodation upgrades. These models offer customers convenience and personalized experiences while providing businesses with recurring income and opportunities for deeper customer engagement.
Regional Insights
In the Americas, the subscription/recurring billing management market is witnessing robust growth, driven primarily by the rapid adoption of subscription-based business models across various industries, including technology, media, and telecommunications. The United States stands out as the major contributor to the regional market, owing to advanced technological infrastructure and a strong presence of major market players. Additionally, regulatory advancements in payment systems and the emergence of flexible payment solutions are facilitating the expansion of the subscription economy, thereby fueling the demand for effective billing management solutions. In the EMEA, Europe shows a higher demand for subscription/recurring billing management, primarily owing to stringent regulatory requirements around data privacy and consumer rights that compel businesses to deploy efficient subscription management systems. In the Middle East and Africa, although the market is in its nascent stages, it is gradually showing growth, attributed to digital transformation efforts, increasing internet penetration, and a growing startup ecosystem focusing on SaaS products. The rise in consumer demand for OTT platforms, digital news, and fitness subscriptions in these regions is also contributing to market growth. Asia-Pacific is exhibiting rapid growth in the subscription/recurring billing management market, attributed to the vast consumer base, rising disposable incomes, and increasing adoption of digital services. Countries including China, India, and Japan are showcasing robust adoption, buoyed by the expanding e-commerce sector, a growing number of SMEs, and a shift towards subscription models in the aftermath of the COVID-19 pandemic.
FPNV Positioning Matrix
The FPNV Positioning Matrix is pivotal in evaluating the Subscription/Recurring Billing Management Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
Market Share Analysis
The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Subscription/Recurring Billing Management Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Key Company Profiles
The report delves into recent significant developments in the Subscription/Recurring Billing Management Market, highlighting leading vendors and their innovative profiles. These include 2Checkout.com, Inc. by VeriFone Holdings, Inc., ActivePlatform, Amazon.com, Inc., Aria Systems, Inc., Billwerk+ Germany GmbH, BluSynergy, Braintree by PayPal Holdings, Inc., Cerillion PLC, ChargeBee, Inc., Cleverbridge AG, Conga, DXC Technology Company, FastSpring, FreshBooks, Gotransverse LLC, LogiSense Corporation, MoonClerk LLC, Oracle Corporation, Recurly, Inc., Salesforce.com, Inc., SAP SE, SOFTRAX by TELUS Agriculture Solutions Inc., Stripe, Zoho Corporation Pvt. Ltd., and Zuora, Inc..
Market Segmentation & Coverage
1. Market Penetration: It presents comprehensive information on the market provided by key players.
2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.
1. What is the market size and forecast of the Subscription/Recurring Billing Management Market?
2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Subscription/Recurring Billing Management Market?
3. What are the technology trends and regulatory frameworks in the Subscription/Recurring Billing Management Market?
4. What is the market share of the leading vendors in the Subscription/Recurring Billing Management Market?
5. Which modes and strategic moves are suitable for entering the Subscription/Recurring Billing Management Market?