市场调查报告书
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1466515
POS 设备市场:按产品类型、组件、部署、应用划分 - 2024-2030 年全球预测Point of Sale Equipment Market by Product Type (Fixed POS Terminals, Mobile POS Terminals, Pocket POS Terminals), Component (Hardware, Software), Deployment, Application - Global Forecast 2024-2030 |
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预计2023年POS设备市场规模为971.9亿美元,预估2024年将达1,043.8亿美元,2030年将达1,626.3亿美元,复合年增长率为7.63%。
销售点 (POS) 设备市场包括用于处理卡片付款和管理零售、饭店、医疗保健和其他以客户为中心的行业的销售交易的硬体系统和电子设备。这包括传统暂存器、卡片付款终端、条码扫描器、收据印表机、触控萤幕显示器和各种自助服务亭。 POS设备是商家与顾客交易过程中互动的中心。 POS设备的应用广泛且多元。在零售业,POS 系统对于付款支付、管理库存和追踪消费行为至关重要。在酒店业,它促进了桌边点餐和分割申请等操作。 POS 系统在医疗保健领域对于管理病患申请和服务也至关重要。 POS 设备市场的推动因素包括都市化的加快和有组织零售业的成长、数位化的提高和对无缝和非接触式付款的偏好、行动 POS普及的提高以及对电子商务友好型POS系统的需求不断增长。然而,设备升级和标准化的高成本、对 POS 系统的网路安全攻击的威胁日益增加,以及将新 POS 系统整合到现有基础设施的复杂性,阻碍了 POS 设备的扩展。同时,POS设备市场的最新潜在机会包括非接触式付款技术的整合、分析能力增强的智慧POS系统的出现、中小型企业对POS解决方案的兴趣日益浓厚以及云端基础的POS系统。 (AI) 整合到POS 系统中。结合客户关係管理 (CRM) 工具、忠诚度计画管理和即时库存追踪的 POS 系统也呈现成长趋势,这可能会开闢新的市场成长途径。
主要市场统计 | |
---|---|
基准年[2023] | 971.9亿美元 |
预测年份 [2024] | 1043.8亿美元 |
预测年份 [2030] | 1626.3亿美元 |
复合年增长率(%) | 7.63% |
对比产品类型具有更高功能和更高整合度的固定 POS 终端的需求正在增加。
固定 POS 终端机是安装在收银台的传统系统。这些终端通常坚固耐用且功能丰富,可与条码扫描器、现金抽屉和收据印表机等各种周边设备整合。固定 POS 终端机是拥有指定结帐区域并处理大量交易的企业的首选,例如超级市场、餐厅和实体店。行动 POS 终端机是一种手持设备,可在店内或现场的任何地方处理付款。例如配备 POS 软体的平板电脑和智慧型手机。这些终端非常适合需要移动性的企业,例如食品卡车、市场摊贩或零售商店过道结帐服务,以减少客户等待时间。袖珍 POS 终端机是紧凑型可携式终端,可放入您的口袋并处理付款。它们通常以无线方式连接到您的智慧型手机或平板电脑。此类终端专为具有行动服务需求的企业量身定制,例如送货服务、快闪店和贸易展览供应商,在这些企业中,空间和快速交易处理至关重要。 POS GPS/GPRS 终端内建 GPS 和 GPRS 技术,用于即时追踪和连接。它适合需要随时随地接受付款的企业,并且还具有位置追踪的优点。非常适合需要同时管理车队和交易的企业,例如运输服务、送货企业和户外服务供应商。与行动和袖珍 POS 终端机相比,固定 POS 终端弹性较差,但提供更多功能和整合特性。适合需要广泛的软体应用程式和硬体连接的办公室。
应用 扩大POS设备在零售业库存管理与客户关係管理的应用
在娱乐领域,POS系统的使用延伸到门票销售、商品销售、食品和饮料服务以及忠诚度计画。娱乐场所的 POS 系统需求通常围绕着高交易量、服务速度以及与各种服务和库存系统的整合。首选 POS 功能包括行动付款选项、非接触式交易和强大的销售报告功能。医疗保健 POS 系统专门用于满足特定需求,例如检查患者、处理共付额以及管理药房和礼品店的库存。医疗保健中使用的硬体和软体必须符合法规,以确保病患资料的安全。电子健康记录(EHR) 整合、申请和保险申请处理等功能受到高度讚扬。零售 POS 系统作为销售交易、库存管理、客户关係管理和分析的中心,在市场中至关重要。零售公司优先考虑用户友好的介面、多通路销售整合和库存追踪。在仓库和配送领域,需要 POS 系统来促进资产追踪、出货/收货和仓库管理业务。该系统应该是强大的,并与库存资料库和供应链管理工具无缝整合。比较娱乐、医疗、零售、仓储配送等领域的 POS 应用,可以发现各自的核心要求和合规标准不同。娱乐和零售业务注重客户体验和交易效率。同时,由于病患资料敏感,医疗保健注重安全和隐私,仓储/配送注重物流和库存准确性。
区域洞察
在美国和加拿大,与其他商业管理软体无缝整合的智慧 POS 系统的到来改变了游戏规则。这些国家的客户倾向全通路零售,要求线上线下平台的无缝体验。零售商越来越多地投资先进的 POS 解决方案,用于库存追踪、客户关係管理和销售处理。在南美洲,零售业投资的增加和旅游业的发展导致对先进 POS 解决方案的需求不断增长。在欧洲,GDPR 合规性是 POS 系统的基本要求,重点是资料安全和隐私。法国、德国和英国等国家处于领先地位,对非接触式付款选项的高需求推动了现代 POS 终端的普及。欧洲越来越多地采用云端基础的POS 系统,反映出业务营运对弹性和扩充性的需求。中东和非洲 POS 市场的特点是快速现代化的基础设施和依赖现金交易的地区之间的权衡,从而形成了一个异质市场,特定地区的解决方案与国际供应商一起蓬勃发展。亚太地区具有丰富的多样性,既有中国和印度等高成长国家,也有日本等新兴市场。中国在行动付款解决方案创新方面处于领先,并被消费者广泛普及。在日本,非接触式付款技术已广受接受,并且大力推动 POS 系统中的物联网集成,以增强客户体验和业务分析。另一方面,印度是一个快速成长的市场,面临零售基础设施现代化和容纳大量多元化人口的双重挑战。
FPNV定位矩阵
FPNV定位矩阵对于评估POS设备市场至关重要。我们检视与业务策略和产品满意度相关的关键指标,以对供应商进行全面评估。这种深入的分析使用户能够根据自己的要求做出明智的决策。根据评估,供应商被分为四个成功程度不同的像限:前沿(F)、探路者(P)、利基(N)和重要(V)。
市场占有率分析
市场占有率分析是一种综合工具,可以对 POS 设备市场供应商的现状进行深入而详细的研究。全面比较和分析供应商在整体收益、基本客群和其他关键指标方面的贡献,以便更好地了解公司的绩效及其在争夺市场占有率时面临的挑战。此外,该分析还提供了对该行业竞争特征的宝贵见解,包括在研究基准年观察到的累积、分散主导地位和合併特征等因素。这种详细程度的提高使供应商能够做出更明智的决策并制定有效的策略,从而在市场上获得竞争优势。
1. 市场渗透率:提供有关主要企业所服务的市场的全面资讯。
2. 市场开拓:我们深入研究利润丰厚的新兴市场,并分析其在成熟细分市场的渗透率。
3. 市场多元化:提供有关新产品发布、开拓地区、最新发展和投资的详细资讯。
4. 竞争评估和情报:对主要企业的市场占有率、策略、产品、认证、监管状况、专利状况和製造能力进行全面评估。
5. 产品开发与创新:提供对未来技术、研发活动和突破性产品开发的见解。
1.POS设备市场的市场规模与预测为何?
2. POS 设备市场预测期间需要考虑投资的产品、细分市场、应用程式和领域有哪些?
3.POS设备市场的技术趋势和法规结构是什么?
4. POS设备市场主要厂商的市场占有率是多少?
5.进入POS设备市场合适的型态和策略手段是什么?
[198 Pages Report] The Point of Sale Equipment Market size was estimated at USD 97.19 billion in 2023 and expected to reach USD 104.38 billion in 2024, at a CAGR 7.63% to reach USD 162.63 billion by 2030.
The Point of Sale (POS) equipment market encompasses the hardware systems and electronic devices used to process card payments and manage sales transactions in retail, hospitality, healthcare, and other customer-centric industries. This includes traditional cash registers, card payment terminals, barcode scanners, receipt printers, touchscreen displays, and various self-service kiosks. POS equipment is a focal point for the merchant and customer interaction during a transaction. The application of POS equipment is expansive and varied. In retail, POS systems are essential to process payments, manage inventory, and track consumer behavior. In the hospitality industry, they facilitate operations such as table-side ordering and split billing. POS systems are also pivotal in healthcare for managing patient billing and services. The POS equipment market is growing due to rising urbanization and growth in the organized retail sector, expanding digitization and rising preference for seamless and contactless payments, increasing penetration of mobile POS, and demand for e-commerce-friendly POS systems. However, the expansion of POS equipment is hindered by the high cost of upgradation and standardization of equipment, the growing threat of cybersecurity attacks on POS systems, and the complexity of integrating new POS systems with existing infrastructure. On the other hand, the latest potential opportunities in the POS equipment market include the integration of contactless payment technologies, the emergence of smart POS systems with enhanced analytics capabilities, growing interest in POS solutions among small businesses, and rising adoption of cloud-based POS systems and integration of artificial intelligence (AI) in the POS systems. There is also a growing trend for POS systems to incorporate customer relationship management (CRM) tools, loyalty program management, and real-time inventory tracking, which can open up new avenues for market growth.
KEY MARKET STATISTICS | |
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Base Year [2023] | USD 97.19 billion |
Estimated Year [2024] | USD 104.38 billion |
Forecast Year [2030] | USD 162.63 billion |
CAGR (%) | 7.63% |
Product Type: Increasing demand for fixed POS terminals for greater functionality and integration capabilities
Fixed POS terminals are the traditional systems that are stationed at checkout counters. These terminals are generally robust, feature-rich, and can merge with various peripherals, including barcode scanners, cash drawers, and receipt printers. Fixed POS terminals are preferred by businesses with designated checkout areas and handle a high volume of transactions, such as supermarkets, restaurants, and brick-and-mortar stores. Mobile POS terminals are handheld devices that allow payments to be processed anywhere within the store or in the field. Examples include tablets or smartphones that are equipped with POS software. These terminals are ideal for businesses requiring mobility, such as food trucks, market vendors, or in-aisle checkout services in retail stores to reduce customer wait times. Pocket POS terminals are compact, portable devices that fit into a pocket and are capable of processing payments. They often connect wirelessly to smartphones or tablets. These terminals are tailored for businesses with on-the-go service needs, including delivery services, pop-up shops, and trade show vendors where space and quick transaction processing are paramount. POS GPS/GPRS terminals have built-in GPS and GPRS technology for real-time tracking and connectivity. They are suitable for businesses that need to accept payments on the go, with the added benefit of location tracking. It is best suited for businesses such as transportation services, delivery businesses, and outdoor service providers who need to manage fleets and transactions simultaneously. Compared to mobile or pocket POS terminals, fixed POS terminals are less flexible but provide greater functionality and integration capabilities. They are well-suited for establishments that require extensive software applications and hardware connectivity.
Application: Expanding application of POS equipments in retail industry for inventory management, and customer relationship management
In the entertainment sector, the utilization of point-of-sale (POS) systems encompasses ticketing, merchandise sales, food and beverage services, and loyalty programs. The need for POS systems in entertainment venues often revolves around high transaction volumes, speed of service, and integration with various services and inventory systems. Preferred POS features include mobile payment options, contactless transactions, and robust sales reporting capabilities. Healthcare POS systems pinpoint specific needs, including patient check-in, processing co-payments, and managing inventory for pharmacies and gift shops. The hardware and software used in healthcare must comply with regulations to ensure patient data security. Features, including electronic health record (EHR) integration, billing, and insurance claims processing, are highly valued. Retail POS systems are pivotal in markets, serving as the hub for sales transactions, inventory management, customer relationship management, and analytics. Retailers prioritize user-friendly interfaces, multichannel sales integration, and inventory tracking. The warehouse and distribution segment demands POS systems facilitating asset tracking, shipping/receiving, and warehouse management operations. The systems need to be robust, integrating seamlessly with inventory databases and supply chain management tools. When contrasting POS applications across entertainment, healthcare, retail, and warehouse/distribution sectors, it's evident that each has differing core requirements and compliance standards. Entertainment and retail emphasize customer experience and transaction efficiency. On the other hand, healthcare stresses security and privacy due to sensitive patient data, while Warehouse/Distribution focuses on logistics and inventory accuracy.
Regional Insights
In the United States and Canada, the advent of smart POS systems that integrate smoothly with other business management software has been a game changer. Customers in these countries are inclined towards omnichannel retailing, seeking seamless experiences across online and offline platforms. Retailers are increasingly investing in advanced POS solutions for inventory tracking, customer relationship management, and sales processing. In South America, more significant retail sector investment and expanding tourism contribute to the rising demand for advanced POS solutions. In Europe, GDPR compliance has become a cornerstone requirement for POS systems, with a significant focus on data security and privacy. Countries, including France, Germany, and the UK, are at the forefront, with high demand for contactless payment options enhancing the uptake of newer POS terminals. An increase in the adoption of cloud-based POS systems is observed in Europe, reflecting the need for flexibility and scalability in business operations. The POS market in the Middle East and Africa is characterized by a dichotomy of rapidly modernizing infrastructure and regions relying on cash transactions, resulting in a heterogeneous market with localized solutions thriving alongside international vendors. The APAC region is diverse, with high-growth countries such as China and India and developed markets, including Japan. In China, innovation in mobile payment solutions is ahead of the curve, with widespread consumer adoption. In Japan, contactless payment technology is widely accepted, and there's a strong push for IoT integration in POS systems to enhance customer experience and business analytics. Meanwhile, India presents a fast-growing market with the dual challenge of modernizing its retail infrastructure and catering to a massive and diverse population.
FPNV Positioning Matrix
The FPNV Positioning Matrix is pivotal in evaluating the Point of Sale Equipment Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
Market Share Analysis
The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Point of Sale Equipment Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Key Company Profiles
The report delves into recent significant developments in the Point of Sale Equipment Market, highlighting leading vendors and their innovative profiles. These include Agilysys, Inc., Aptos, LLC, Casio Computer Co., Ltd., Castles Technology, Cegid Group, Cisco Systems, Inc., CitiXsys Holdings Inc., Ctac N.V., Dell Technologies Inc., Diebold Nixdorf, Inc., Elavon, Inc., Epicor Software Corporation, Fujian Newland Payment Technology Co., Ltd., Fujitsu Limited, Hewlett Packard Enterprise Company, Honeywell International Inc., Infor Inc., INGENICO Group S.A., Intuit Inc., NCR Voyix Corporation, NEC Corporation, Panasonic Corporation, PAX Global Technology Limited, Seiko Epson Corporation, Square Inc., Toshiba Corporation, TouchBistro Inc., and VeriFone, Inc..
Market Segmentation & Coverage
1. Market Penetration: It presents comprehensive information on the market provided by key players.
2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.
1. What is the market size and forecast of the Point of Sale Equipment Market?
2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Point of Sale Equipment Market?
3. What are the technology trends and regulatory frameworks in the Point of Sale Equipment Market?
4. What is the market share of the leading vendors in the Point of Sale Equipment Market?
5. Which modes and strategic moves are suitable for entering the Point of Sale Equipment Market?