市场调查报告书
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1295397
快递、快递和包裹 (CEP) 市场 - 2023 年至 2028 年预测Courier, Express, and Parcel (CEP) Market - Forecasts from 2023 to 2028 |
由于城市化进程的加快和中产阶级人口的扩大,特别是在世界新兴经济体中,预计该市场将大幅增长。 市场进入者之间不断增加的併购(M&A)活动也是在预测期内扩大业务领域和加速市场增长的机会。 电子商务行业的扩张正在推动CEP服务的市场需求。 国内和国际贸易的扩大正在为市场参与者在未来六年的发展创造更多机会。
此外,颠覆性初创公司的出现为预测期内市场的蓬勃发展提供了机会。 此外,劳动力成本上升和利用自动驾驶汽车送货等技术进步预计将在预测期内推动市场增长。 按地区划分,北美估计占据最大的市场份额,其次是欧洲。 与此同时,预计亚太地区将成为预测期内全球 CEP 市场增长最快的地区之一。
电商行业持续增长,进一步推动快递服务增长。 此外,随着电子商务零售的日益普及和数字化程度的提高,包裹数量也随着时间的推移而增加,因为客户对更快、更灵活的交付的期望不断提高。 为了实现这一目标,我们将改进当前的交付模式,并利用高级分析、动态路线优化和人工智能等先进技术来提供更高效的交付速度和灵活性。
消费者对更短的交货时间和特定时间交货的期望越来越高。 零售商和 CEP 提供商通过提供当日或次日送达选项来响应这一需求,从而推动市场增长。 例如,最后一英里配送,即从配送中心到客户家门口的配送过程的最后一步,已成为零售商关注的重点。 高效的最后一英里交付对于客户满意度和忠诚度至关重要,可推动 CEP 市场的投资和创新。
智能手机等移动设备的高普及率创造了精通技术的客户群,随着电子商务的发展,进一步增加了市场的增长潜力。 例如,精通技术的客户正在寻找专注于控制其交付体验的附加功能。 这增加了添加新功能的前景,例如选择和更改送货窗口、设置送货窗口、实时监控送货状态以及在必要时与司机通信的能力。
领先的电子商务公司为其会员提供的激励和折扣进一步为市场增长提供了必要的动力。 例如,如果您成为亚马逊 Prime 会员,亚马逊将为所有商品提供免费两日送达服务,并为选定商品提供免费当日送达服务。 迄今为止,该公司拥有超过 1 亿订阅者。 该公司独特的交付依赖于垂直整合的网络,使这家电子商务巨头在零售、履行和物流方面取得优势。
按最终用户划分,快递、快递和包裹 (CEP) 市场分为医疗、零售、製造、食品和饮料等。 由于印度和中国等新兴国家可支配收入的增加和电子商务行业的增长,预计零售业将占据重要的市场份额。 由于按时交付药品和医疗产品的重要性日益增加,医疗行业预计将快速增长。 此外,预计食品和饮料行业在预测期内将大幅增长,从而增加对快速高效的 CEP 服务的需求。
技术进步和数位化程度的提高正在扩大美国电子商务活动的规模,也是该国 CEP 服务需求的主要驱动力。 例如,根据美国商务部的数据,2023年第一季度美国零售电商销售额达到2726亿美元,比2022年第一季度电商销售额2528亿美元增长7.8%。 电子商务销售额的增长将对美国的快递、快递和包裹(CEP)服务产生积极影响,鼓励零售商优化其供应链以改善配送服务。
FedEx、Aramex、DHL 和 ShipBob 等主要快递、快递和包裹服务提供商的存在是推动美国 CEP 市场增长的另一个因素。
高科技航运解决方案的引入将进一步增加预测期内的市场需求。 例如,京东是中国第二大电子商务运营商,被认为是电子产品和家电销售领域的先驱。 该公司对其物流网络进行了投资,以创建市场领先的供应链。 这进一步使该公司从其主要竞争对手阿里巴巴旗下天猫那里获得了市场份额。 京东一直在测试各种无人机、自动驾驶汽车和机器人,以满足消费者对快速、及时送货的需求。
The market is projected to grow at a significant pace with the growing urbanization and expanding middle-class population, especially in the emerging economies of the world. The growing mergers & acquisition (M & A) activities among the market players are further providing an opportunity for extending the business's scope and burgeoning the market growth in the forecast period. The expanding e-commerce industry is propelling the market demand for CEP services. The growing national and international trade is further creating more opportunities for the market players to grow over the next six years.
Furthermore, the emergence of disruptive start-ups is providing an opportunity for the market to thrive in the forecast period. Additionally, with the growing labor costs, the market is predicted to grow with technological advancements, such as the utilization of autonomous vehicles for deliveries, surging the market growth in the forecast period. Geographically, North America, followed by Europe, is estimated to hold a significant market share. In contrast, the Asia Pacific is estimated to be among the fastest-growing in the global CEP market in the forecast period.
There is continuous growth observed in the e-commerce industry that has further raised the growth of parcel delivery as well. Additionally, with the growing adoption of e-commerce retailing and the increase in digitization, the volume of parcels has also increased with time, owing to the evolving customer expectations for faster and more flexible delivery. To achieve this, it is required for current delivery models to evolve and use advanced technologies like advanced analytics, dynamic route optimization, and artificial intelligence to provide a greater and more efficient delivery speed and flexibility.
Consumer expectations for faster delivery times and time-definite deliveries have grown. Retailers and CEP providers are adapting to meet these demands by offering same-day or next-day delivery options, resulting in market growth. For instance, last-mile delivery, the final leg of the delivery process from the distribution center to the customer's doorstep, has become a key focus for retailers. Efficient last-mile delivery is crucial for customer satisfaction and loyalty, driving investment and innovation in the CEP market.
The presence of tech-savvy customers, with high penetration of mobile devices like smartphones, has further raised the chances of enhanced market growth with growing e-commerce. For example, tech-savvy customers demand additional features with a large focus on control over the delivery experience. This has further raised prospects for adding novel features like the ability to select and modify delivery windows, i.e., the delivery period, keeping track of the deliveries in real-time, and communicating with drivers when needed.
The incentives and discounts being offered by big e-commerce organizations in response to their membership further provide the necessary impetus to market growth. For example, Amazon offers free 2-day shipping on all items and free same-day delivery on the specified items to the customers buying their Amazon Prime membership. The company has over 100 million subscribers to date. The company's unique delivery relies on its vertically integrated network positioning the e-commerce giant to achieve dominance across all the retail, fulfillment, and logistics.
By the end-user, the courier, express, and parcel (CEP) market is segmented into healthcare, retail, manufacturing, food and beverages, and others. The retail segment is expected to hold a significant market share due to the growing e-commerce industry coupled with rising disposable income in developing countries like India and China. The healthcare industry is anticipated to witness exponential growth due to the increasing importance of on-time delivery of pharmaceutical and healthcare products. Further, the food and beverage industry is expected to grow significantly over the forecast period, augmenting the demand for fast and efficient CEP services.
The growing technological advancements and digitization have increased the scale of e-commerce activities in the United States, majorly driving the demand for CEP services in the country. For instance, according to the data by the US Department of Commerce, in Q1 of 2023, retail e-commerce sales in the US reached US$272.6 billion, representing a 7.8% increase over 2022's e-commerce sales figure of US$252.8 billion for Q1. Such an increase in e-commerce sales will make retailers optimize their supply chains for improving their delivery service, thereby providing a positive scope to courier, express, and parcel (CEP) services in the United States.
The presence of major courier, express, and parcel service providers such as FedEx, Aramex, DHL, and ShipBob is also an additional driving factor for the CEP market growth in the US.
The introduction of high-tech delivery solutions is further augmenting the market demand during the forecast period. For example, JD.com is the second-largest e-commerce business in China and is considered a pioneer in the sales of electronics and home appliances. The company invested in its logistics network for developing a market-leading supply chain. This has further enabled the company to gain market share from its main competitor Alibaba's Tmall. The company, JD.com, has tested various drones, autonomous vehicles, and robots to fulfill consumer demands for fast and timely delivery.