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2030 年全球客户资讯系统 (CIS) 市场按产品（计费和收益管理软体、仪表资料管理软体、客户自助服务入口网站）和应用程式（服务订单管理、需量反应分析）划分
市场调查报告书
商品编码
1695353

2030 年全球客户资讯系统 (CIS) 市场按产品（计费和收益管理软体、仪表资料管理软体、客户自助服务入口网站）和应用程式（服务订单管理、需量反应分析）划分

Customer Information System (CIS) Market by Offering (Billing & Revenue Management Software, Meter Data Management Software, Customer Self-service Portals), Application (Service Order Management, Demand Response Analytics) - Global Forecast to 2030
出版日期: | 出版商: MarketsandMarkets | 英文 380 Pages | 订单完成后即时交付

价格

客户资讯系统 (CIS) 市场规模预计将从 2025 年的 17.9 亿美元成长到 2030 年的 32.6 亿美元，预测期内的复合年增长率为 12.8%。

特别是，公用事业部门受到智慧电网技术、基于人工智慧的客户分析和云端基础的收费解决方案日益普及的推动。对即时资料处理、个人化客户参与和无缝全通路沟通的需求不断增长，推动组织投资 CIS 解决方案。此外，准确计费和追踪能源消耗的监管要求也推动了市场的成长。 CIS 中人工智慧和自动化的整合正在提高业务效率并提高客户满意度。然而，高昂的实施成本以及将 CIS 与传统IT基础设施整合的复杂性是成长的主要阻碍因素。由于预算限制和从旧系统迁移的技术困难，小型公用事业公司在采用先进解决方案时经常面临挑战。

研究范围
调查年份 2020-2030
基准年 2024
预测期 2025-2030
单元 美元
部分 依提供类别、部署模式、目的、最终使用者和地区
目标区域 北美、欧洲、亚太地区、中东和非洲、拉丁美洲

“根据产品供应，软体部门预计将在预测期内占据最大份额。”

由于对高阶客户资料管理解决方案的需求不断增加，预计软体产业将在预测期内占据市场主导地位。公用事业和企业依靠 CIS 软体进行计费、客户服务和分析，推动市场成长。云端基础的解决方案、人工智慧整合和自动化将进一步提高效率并促进采用。不断增长的数位转型倡议和法规遵循要求也促进了软体市场占有率的成长。此外，持续的升级和自订选项使软体解决方案更具吸引力。与服务和硬体相比，软体仍然是 CIS 市场创新、扩充性和成本效益的主要驱动力。

“根据应用，需量反应分析部分预计将在预测期内实现最高增长率。”

由于公用事业越来越多地采用需求响应分析来提高能源效率和优化电网，因此需量反应分析预计将实现最高成长。随着智慧电网和即时能源监控的扩展，公用事业公司依靠需量反应分析来管理消费模式、减少尖峰负载并提高客户参与。向动态定价模式和可再生能源整合的转变正在进一步加速采用。此外，监管要求和对资料主导决策的投资不断增加也促进了市场的快速扩张。

“根据最终用户来看，电力和配电部门预计将占据最大的份额。”

预计不断增长的能源需求、电网现代化和数位转型将推动电力和配电部门在预测期内占据市场主导地位。公用事业公司越来越多地采用 CIS 解决方案来增强客户参与、优化计费并改善停电管理。智慧电錶、可再生能源整合和法规遵循正在进一步推动采用。 CIS 可实现即时资料分析、无缝客户回应和高效的资源管理。随着对智慧电网和自动化的投资不断增加，公用事业公司优先考虑先进的 CIS 解决方案，以简化业务并提高服务可靠性，其中电力和配电部门是最大的细分市场。

“从地区来看，预计北美将在 2025 年占据最大份额，其次是亚太地区，预计在预测期内将出现最高的增长率。”

北美凭藉其先进的技术基础设施、数位转型策略的高度采用以及主要参与企业的存在，在 CIS 市场中占有最大的市场占有率。该地区对客户体验、资料主导决策和法规合规性的关注进一步推动了对 CIS 解决方案的需求。此外，北美的银行、公用事业和通讯等行业早期采用云端基础和人工智慧主导的客户资讯系统，进一步巩固了其市场优势。然而，预计亚太地区在预测期内将实现最快的成长率。这一快速扩张的动力源于数位化的提高、网路用户的增加以及中国、印度和日本等国家对智慧基础设施的投资不断增加。该地区的政府和企业正在采用人工智慧、物联网和巨量资料分析来增强客户参与，从而导致对 CIS 解决方案的需求激增。此外，该地区公用事业和电讯业的扩张，加上消费者对个人化服务的期望不断增长，正在加速 CIS 平台的采用。具有尚未开发市场潜力的新兴经济体的存在使该地区成为推动未来成长的关键市场。

本报告调查了全球客户资讯系统（CIS）市场，并提供了市场概况摘要、影响市场成长的各种因素分析、技术和专利趋势、法律制度、案例研究、市场规模趋势和预测、各个细分市场、地区和主要国家的详细分析、竞争格局以及主要企业的概况。

目录

目录

第一章 引言

第二章调查方法

第三章执行摘要

第四章重要考察

第五章 市场概况及产业趋势

  • 市场动态
    • 驱动程式
    • 限制因素
    • 机会
    • 任务
  • 客户资讯系统市场的发展
  • 供应链分析
  • 生态系分析
  • 投资金筹措场景
  • 生成式人工智慧将如何影响客户资讯系统市场
  • 案例研究分析
  • 技术分析
  • 监管状况
  • 专利分析
  • 定价分析
  • 重大会议及活动
  • 波特五力分析
  • 主要相关利益者和采购标准
  • 影响客户业务的趋势/中断

6. 客户资讯系统（CIS）市场（按服务细分）

  • 软体
    • 客户资料管理平台
    • 计费和收益管理软体
    • 客户分析平台
    • 工作流程自动化工具
    • 仪表资料管理系统
    • 客户自助服务门户
    • CRM整合软体
    • 其他的
  • 服务
    • 实施和整合服务
    • 咨询服务
    • 维护和支援服务
    • 託管服务

7. 依实施类型分類的客户资讯系统（CIS）市场

  • 本地
  • 云
    • 公共云端
    • 私有云端
    • 混合云端

8. 客户资讯系统（CIS）市场（按应用）

  • 储存和检索客户资料
  • 自动计费和付款
  • 测量资料集成
  • 服务订单管理
  • 使用情况分析和报告
  • 需量反应分析
  • 通讯工具
  • 其他的

9. 客户资讯系统 (CIS) 市场（按最终用户）

  • 电力及配电业务
    • 电力配送公司
    • 电力零售商
  • 水和污水管理设施
    • 饮用水供应业务
    • 污水处理厂
  • 瓦斯业务
  • 可再生能源公用事业
    • 太阳能
    • 风力发电
    • 水力发电
    • 生质能源利用
    • 其他的

10. 按地区分類的客户资讯系统 (CIS) 市场

  • 北美洲
    • 市场驱动因素
    • 宏观经济展望
    • 美国
    • 加拿大
  • 欧洲
    • 市场驱动因素
    • 宏观经济展望
    • 英国
    • 德国
    • 法国
    • 义大利
    • 西班牙
    • 其他的
  • 亚太地区
    • 市场驱动因素
    • 宏观经济展望
    • 中国
    • 印度
    • 日本
    • 韩国
    • 澳洲和纽西兰
    • 巴基斯坦
    • 东南亚国协
    • 其他的
  • 中东和非洲
    • 市场驱动因素
    • 宏观经济展望
    • UAE
    • 沙乌地阿拉伯
    • 南非
    • 其他的
  • 拉丁美洲
    • 市场驱动因素
    • 宏观经济展望
    • 巴西
    • 墨西哥
    • 阿根廷
    • 秘鲁
    • 哥伦比亚
    • 其他的

第十一章竞争格局

  • 概述
  • 主要企业/主要企业策略
  • 收益分析
  • 市场占有率分析
  • 产品比较
  • 公司估值与财务指标
  • 企业评估矩阵：主要企业
  • 公司估值矩阵：Start-Ups/小型企业
  • 竞争场景

第十二章 公司简介

  • 主要企业
    • GENTRACK
    • ORACLE
    • SAP
    • HANSEN TECHNOLOGIES
    • I3 VERTICALS
    • MINSAIT
    • CSG INTERNATIONAL
    • SOLTEQ
    • WIPRO
    • IBM
    • ASSECO UTILITY MANAGEMENT SOLUTIONS
    • EG
    • INHEMETER
    • ENGINEERING GROUP
    • ITINERIS
    • FLUENTGRID
    • MERIDIAN COOPERATIVE
    • KRAKEN TECHNOLOGIES
    • SMART ENERGY WATER
  • Start-Ups/中小企业
    • OPEN INTELLIGENCE
    • CAYENTA
    • ADVANCED UTILITY SYSTEMS
    • FERRANTI COMPUTER SYSTEMS
    • NORTHSTAR UTILITIES SOLUTIONS
    • VERTEXONE
    • TALLY GROUP
    • AVERTRA
    • COGSDALE
    • INHANCE UTILITIES SOLUTIONS
    • EFLUID
    • MILSOFT UTILITY SOLUTIONS
    • BYNRY
    • STARNIK
    • SPRYPOINT
    • CONTINENTAL UTILITY SOLUTIONS, INC.
    • MAXBILL
    • SKYBILL
    • KALUZA

第十三章 相邻及相关市场

第十四章 附录

Product Code: TC 6724

It is anticipated that the customer information system market will experience substantial growth, increasing from USD 1.79 billion in 2025 to USD 3.26 billion by 2030, with a CAGR of 12.8% throughout the forecast period. The market is driven by the growing adoption of smart grid technology, AI-powered customer analytics, and cloud-based billing solutions, particularly in the utility sector. Increasing demand for real-time data processing, personalized customer engagement, and seamless omnichannel communication is pushing organizations to invest in CIS solutions. Additionally, regulatory mandates for accurate billing and energy consumption tracking are fueling market growth. The integration of AI and automation in CIS enhances operational efficiency and improves customer satisfaction. However, a key restraint is the high implementation cost and complexity of integrating CIS with legacy IT infrastructures. Smaller utility providers often face challenges in adopting advanced solutions due to budget constraints and the technical difficulties of migrating from outdated systems.

Scope of the Report
Years Considered for the Study2020-2030
Base Year2024
Forecast Period2025-2030
Units ConsideredUSD (Billion)
SegmentsOffering, Deployment Mode, Application, End User, and Region
Regions coveredNorth America, Europe, Asia Pacific, Middle East & Africa, and Latin America

"By offering, software segment is expected to have the largest market share during the forecast period"

The software segment is projected to dominate the customer information system (CIS) market during the forecast period due to increasing demand for advanced customer data management solutions. Utilities and businesses rely on CIS software for billing, customer service, and analytics, driving market growth. Cloud-based solutions, AI integration, and automation further enhance efficiency, boosting adoption. Rising digital transformation initiatives and regulatory compliance requirements also contribute to software's market share. Additionally, ongoing upgrades and customization options make software solutions more attractive. Compared to services or hardware, software remains the primary driver of innovation, scalability, and cost-effectiveness in the CIS market.

"By application, demand response analytics is expected to register the fastest market growth rate during the forecast period."

Demand response analytics is projected to experience the fastest growth in the Customer Information System (CIS) market due to increasing adoption by utilities for energy efficiency and grid optimization. As smart grids and real-time energy monitoring expand, utilities rely on demand response analytics to manage consumption patterns, reduce peak loads, and enhance customer engagement. The shift toward dynamic pricing models and renewable energy integration further accelerates adoption. Additionally, regulatory mandates and growing investments in data-driven decision-making contribute to its rapid expansion, making it a crucial application in the CIS market during the forecast period.

"By end user, Electricity & Power Distribution is expected to have the largest market share during the forecast period."

The Electricity & Power Distribution sector is expected to dominate the Customer Information System (CIS) market during the forecast period due to rising energy demand, grid modernization, and digital transformation. Utilities increasingly adopt CIS solutions to enhance customer engagement, optimize billing, and improve outage management. Smart meters, renewable integration, and regulatory compliance further drive adoption. CIS enables real-time data analytics, seamless customer interactions, and efficient resource management. With increasing investments in smart grids and automation, power utilities prioritize advanced CIS solutions to streamline operations and improve service reliability, making Electricity & Power Distribution the largest segment in the market.

"By region, North America to have the largest market share in 2025 and Asia Pacific will account for fastest growth rate between 2025 to 2030."

North America holds the largest market share in the customer information system (CIS) market due to its advanced technological infrastructure, high adoption of digital transformation strategies, and the presence of key market players. The region's strong focus on customer experience, data-driven decision-making, and regulatory compliance further drives the demand for CIS solutions. Moreover, industries such as banking, utilities, and telecommunications in North America have been early adopters of cloud-based and AI-driven customer information systems, further solidifying their dominance in the market. Meanwhile, the Asia-Pacific region is projected to experience the fastest growth rate between 2025 and 2030. This rapid expansion is driven by increasing digitalization, a rising number of internet users, and growing investments in smart infrastructure across countries like China, India, and Japan. Governments and enterprises in APAC are adopting AI, IoT, and big data analytics to enhance customer engagement, leading to a surge in demand for CIS solutions. Additionally, the region's expanding utility and telecom sectors, coupled with rising consumer expectations for personalized services, are accelerating the adoption of CIS platforms. The presence of emerging economies with untapped market potential makes APAC a key driver of future growth.

Breakdown of primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the customer information system market.

  • By Company: Tier I - 23%, Tier II - 47%, and Tier III - 30%
  • By Designation: Directors- 38%, Managers - 48%, and others - 14%
  • By Region: North America - 42%, Europe - 30%, Asia Pacific - 15%, Middle East & Africa -5%, and Latin America- 8%

The report includes the study of key players offering customer information system solutions. It profiles major vendors in the customer information system market. The major players in the customer information system market include Oracle (US), SAP (Germany), IBM (US), Wipro (India), Hansen Technologies (Australia), Engineering Group (Italy), Gentrack (New Zealand), Minsait (Spain), CSG International (US), Solteq (Finland), EG (Denmark), Inhemeter (China), i3 Verticals (US), Itineris (Belgium), Fluentgrid (India), Asseco Group (Poland), Meridian Cooperative (US), Smart Energy Water (US), Open Intelligence (US), Cayenta (Canada), Advanced Utility Systems (Canada), Ferranti Computer Systems (Belgium), NorthStar Utilities Solutions (Canada), VertexOne (US), Tally Group (Australia), Avertra (US), Cogsdale (Canada), inHANCE Utilities Solutions (US), Efluid (France), Milsoft Utility Solutions (US), Bynry (US), Starnik (US), SpryPoint (Canada), Continental Utility Solutions, Inc. (US), MaxBill (UK), SkyBill (Latvia).

Research coverage

This research report categorizes the customer information system Market by offering (software and services), by application (customer data storage & retrieval, billing & payment automation, metering data integration, service order management, usage analytics & reporting, demand response analytics, communication tools, and other applications), by deployment mode (cloud and on-premises) by end user (electricity & power distribution utilities, water & wastewater management utilities, gas utilities, and renewable energy utilities) and by Region (North America, Europe, the Middle East and Africa, Asia Pacific, and Latin America). The scope of the report covers detailed information regarding the major factors, such as drivers, restraints, challenges, and opportunities, influencing the growth of the customer information system market. A detailed analysis of the key industry players has been done to provide insights into their business overview, solutions, and services; key strategies; contracts, partnerships, agreements, new product & service launches, mergers and acquisitions, and recent developments associated with the customer information system market. Competitive analysis of upcoming startups in the customer information system market ecosystem is covered in this report.

Key Benefits of Buying the Report

The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall customer information system market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

The report provides insights on the following pointers:

  • Analysis of key drivers (Regulatory compliance & government mandates, shift to smart grids & advanced metering infrastructure (AMI), digital transformation in utilities, rising utility customer expectations), restraints (High implementation & upgrade costs , limited customization in off-the-shelf CIS), opportunities (Integration with AI & data analytics, demand for personalized tariff structures, utility E-marketplace & value-added services), and challenges (Interoperability between legacy & modern systems, cybersecurity & compliance pressure).
  • Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the customer information system market.
  • Market Development: Comprehensive information about lucrative markets - the report analyses the customer information system market across varied regions.
  • Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the customer information system market.
  • Competitive Assessment: In-depth assessment of market shares, growth strategies and service offerings of leading players like Oracle (US), SAP (Germany), IBM (US), Wipro (India), Hansen Technologies (Australia), Engineering Group (Italy), Gentrack (New Zealand), Minsait (Spain), CSG International (US), Solteq (Finland), EG (Denmark), Inhemeter (China), i3 Verticals (US), Itineris (Belgium), Fluentgrid (India), Asseco Group (Poland), Meridian Cooperative (US), Smart Energy Water (US), Open Intelligence (US), Cayenta (Canada), Advanced Utility Systems (Canada), Ferranti Computer Systems (Belgium), NorthStar Utilities Solutions (Canada), VertexOne (US), Tally Group (Australia), Avertra (US), Cogsdale (Canada), inHANCE Utilities Solutions (US), Efluid (France), Milsoft Utility Solutions (US), Bynry (US), Starnik (US), SpryPoint (Canada), Continental Utility Solutions, Inc. (US), MaxBill (UK), SkyBill (Latvia) among others in the customer information system market. The report also helps stakeholders understand the pulse of the customer information system market and provides them with information on key market drivers, restraints, challenges, and opportunities.

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 STUDY OBJECTIVES
  • 1.2 MARKET DEFINITION
    • 1.2.1 INCLUSIONS AND EXCLUSIONS
  • 1.3 MARKET SCOPE
    • 1.3.1 MARKET SEGMENTATION
    • 1.3.2 YEARS CONSIDERED
  • 1.4 CURRENCY CONSIDERED
  • 1.5 STAKEHOLDERS
  • 1.6 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY

  • 2.1 RESEARCH DATA
    • 2.1.1 SECONDARY DATA
    • 2.1.2 PRIMARY DATA
      • 2.1.2.1 Breakup of primary profiles
      • 2.1.2.2 Key industry insights
  • 2.2 MARKET BREAKUP AND DATA TRIANGULATION
  • 2.3 MARKET SIZE ESTIMATION
    • 2.3.1 TOP-DOWN APPROACH
    • 2.3.2 BOTTOM-UP APPROACH
  • 2.4 MARKET FORECAST
  • 2.5 RESEARCH ASSUMPTIONS
  • 2.6 RESEARCH LIMITATIONS

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

  • 4.1 ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN CUSTOMER INFORMATION SYSTEM MARKET
  • 4.2 CUSTOMER INFORMATION SYSTEM MARKET: TOP THREE APPLICATIONS
  • 4.3 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE AND END USER
  • 4.4 CUSTOMER INFORMATION SYSTEM MARKET, BY REGION

5 MARKET OVERVIEW AND INDUSTRY TRENDS

  • 5.1 INTRODUCTION
  • 5.2 MARKET DYNAMICS
    • 5.2.1 DRIVERS
      • 5.2.1.1 Regulatory compliance and government mandates
      • 5.2.1.2 Shift to smart grids and advanced metering infrastructure
      • 5.2.1.3 Digital transformation in utilities
      • 5.2.1.4 Rising utility customer expectations
    • 5.2.2 RESTRAINTS
      • 5.2.2.1 High implementation and upgrade costs
      • 5.2.2.2 Limited customization in off-the-shelf CIS
    • 5.2.3 OPPORTUNITIES
      • 5.2.3.1 Integration with AI and data analytics
      • 5.2.3.2 Demand for personalized tariff structures
      • 5.2.3.3 Utility e-marketplace and value-added services
    • 5.2.4 CHALLENGES
      • 5.2.4.1 Interoperability between legacy and modern systems
      • 5.2.4.2 Cybersecurity and compliance pressure
  • 5.3 EVOLUTION OF CUSTOMER INFORMATION SYSTEM MARKET
  • 5.4 SUPPLY CHAIN ANALYSIS
  • 5.5 ECOSYSTEM ANALYSIS
    • 5.5.1 CUSTOMER DATA MANAGEMENT PLATFORM PROVIDERS
    • 5.5.2 BILLING & REVENUE MANAGEMENT SOFTWARE PROVIDERS
    • 5.5.3 CUSTOMER ANALYTICS PLATFORM PROVIDERS
    • 5.5.4 WORKFLOW AUTOMATION TOOLS PROVIDERS
    • 5.5.5 METER DATA MANAGEMENT SYSTEM PROVIDERS
    • 5.5.6 CUSTOMER SELF-SERVICE PORTAL PROVIDERS
    • 5.5.7 CRM INTEGRATION SOFTWARE PROVIDERS
    • 5.5.8 OTHER CIS SOFTWARE PROVIDERS
  • 5.6 INVESTMENT AND FUNDING SCENARIO
  • 5.7 IMPACT OF GENERATIVE AI ON CUSTOMER INFORMATION SYSTEM MARKET
    • 5.7.1 SMART BILLING & PAYMENT MANAGEMENT
    • 5.7.2 PROACTIVE OUTAGE & MAINTENANCE ALERTS
    • 5.7.3 PERSONALIZED ENERGY CONSUMPTION INSIGHTS
    • 5.7.4 VIRTUAL CUSTOMER ASSISTANTS
    • 5.7.5 FRAUD & ANOMALY DETECTION
    • 5.7.6 DYNAMIC DEMAND RESPONSE PROGRAMS
  • 5.8 CASE STUDY ANALYSIS
    • 5.8.1 CASE STUDY 1: SHELBY CITY AND NORTHSTAR UTILITIES SOLUTIONS TRANSFORM UTILITY MANAGEMENT WITH DIGITAL INNOVATION
    • 5.8.2 CASE STUDY 2: EFIGAS TRANSFORMS CUSTOMER SERVICE AND BUSINESS OPERATIONS WITH OPEN INTELLIGENCE'S SMARTFLEX
    • 5.8.3 CASE STUDY 3: SHELL ENERGY ENHANCES SMART BILLING AND CUSTOMER-CENTRIC SOLUTIONS WITH MAXBILL
    • 5.8.4 CASE STUDY 4: FIRST BUSINESS WATER TRANSFORMS BILLING EFFICIENCY WITH SKYBILL'S AUTOMATED AND INTEGRATED SOLUTION
    • 5.8.5 CASE STUDY 5: NDMC AND FLUENTGRID ACHIEVE INDIA'S FIRST 100% SMART METERED MUNICIPALITY FOR EFFICIENT POWER MANAGEMENT
  • 5.9 TECHNOLOGY ANALYSIS
    • 5.9.1 KEY TECHNOLOGIES
      • 5.9.1.1 Customer relationship management
      • 5.9.1.2 Enterprise resource planning
      • 5.9.1.3 Workforce management
      • 5.9.1.4 Geographic information systems
      • 5.9.1.5 Advanced metering infrastructure
    • 5.9.2 COMPLEMENTARY TECHNOLOGIES
      • 5.9.2.1 Data analytics & business intelligence
      • 5.9.2.2 Chatbots & virtual assistants
      • 5.9.2.3 Blockchain
      • 5.9.2.4 Cloud computing
      • 5.9.2.5 Demand response management systems
    • 5.9.3 ADJACENT TECHNOLOGIES
      • 5.9.3.1 IoT
      • 5.9.3.2 Edge computing
      • 5.9.3.3 Asset performance management
      • 5.9.3.4 Smart home & smart city technologies
  • 5.10 REGULATORY LANDSCAPE
    • 5.10.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
    • 5.10.2 KEY REGULATIONS
      • 5.10.2.1 North America
        • 5.10.2.1.1 Gramm-Leach-Bliley Act (GLBA (US)
        • 5.10.2.1.2 California Consumer Privacy Act (CCPA) (US)
        • 5.10.2.1.3 Personal Information Protection and Electronic Documents Act (PIPEDA) (Canada)
        • 5.10.2.1.4 Canada's Anti-Spam Legislation (CASL) (Canada)
      • 5.10.2.2 Europe
        • 5.10.2.2.1 General Data Protection Regulation (GDPR) (European Union)
        • 5.10.2.2.2 Network and Information Security (NIS2) Directive (European Union)
        • 5.10.2.2.3 Federal Data Protection Act (BDSG) (Germany)
        • 5.10.2.2.4 French Data Protection Act (Loi Informatique et Libertes) (France)
      • 5.10.2.3 Asia Pacific
        • 5.10.2.3.1 Personal Information Protection Law (PIPL) (China)
        • 5.10.2.3.2 Digital Personal Data Protection Act (DPDP) (India)
        • 5.10.2.3.3 Act on the Protection of Personal Information (APPI) (Japan)
        • 5.10.2.3.4 Telecommunications and Other Legislation Amendment (Assistance and Access) Act (Australia)
        • 5.10.2.3.5 Personal Information Protection Act (PIPA) (South Korea)
      • 5.10.2.4 Middle East & Africa
        • 5.10.2.4.1 Federal Personal Data Protection Law (PDPL) (UAE)
        • 5.10.2.4.2 Personal Data Protection Law (PDPL) (Saudi Arabia)
        • 5.10.2.4.3 Personal Data Privacy Protection Law (Law No. 13) (Qatar)
      • 5.10.2.5 Latin America
        • 5.10.2.5.1 General Data Protection Law (Lei Geral de Protecao de Dados - LGPD) (Brazil)
        • 5.10.2.5.2 Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) (Mexico)
  • 5.11 PATENT ANALYSIS
    • 5.11.1 METHODOLOGY
    • 5.11.2 PATENTS FILED, BY DOCUMENT TYPE
    • 5.11.3 INNOVATION AND PATENT APPLICATIONS
  • 5.12 PRICING ANALYSIS
    • 5.12.1 AVERAGE SELLING PRICE OF OFFERINGS, BY KEY PLAYER, 2024
    • 5.12.2 AVERAGE SELLING PRICE OF APPLICATIONS, BY KEY PLAYER, 2024
  • 5.13 KEY CONFERENCES AND EVENTS, 2025-2026
  • 5.14 PORTER'S FIVE FORCES ANALYSIS
    • 5.14.1 THREAT OF NEW ENTRANTS
    • 5.14.2 THREAT OF SUBSTITUTES
    • 5.14.3 BARGAINING POWER OF SUPPLIERS
    • 5.14.4 BARGAINING POWER OF BUYERS
    • 5.14.5 INTENSITY OF COMPETITIVE RIVALRY
  • 5.15 KEY STAKEHOLDERS AND BUYING CRITERIA
    • 5.15.1 KEY STAKEHOLDERS IN BUYING PROCESS
    • 5.15.2 BUYING CRITERIA
  • 5.16 TRENDS/DISRUPTIONS IMPACTING CUSTOMER BUSINESS

6 CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING

  • 6.1 INTRODUCTION
    • 6.1.1 OFFERING: CUSTOMER INFORMATION SYSTEM MARKET DRIVERS
  • 6.2 SOFTWARE
    • 6.2.1 CUSTOMER DATA MANAGEMENT PLATFORMS
      • 6.2.1.1 Transforming utility data management with AI-driven customer data platforms
    • 6.2.2 BILLING & REVENUE MANAGEMENT SOFTWARE
      • 6.2.2.1 Revolutionizing financial efficiency with automated billing & revenue management software
    • 6.2.3 CUSTOMER ANALYTICS PLATFORMS
      • 6.2.3.1 Harnessing AI-powered analytics to unlock customer insights and drive business growth
    • 6.2.4 WORKFLOW AUTOMATION TOOLS
      • 6.2.4.1 Streamlining utility business operations with AI-driven workflow automation
    • 6.2.5 METER DATA MANAGEMENT SYSTEMS
      • 6.2.5.1 Optimizing utility efficiency with smart meter data management and analytics
    • 6.2.6 CUSTOMER SELF-SERVICE PORTALS
      • 6.2.6.1 Transforming customer engagement with AI-powered self-service platforms for instant access and support
    • 6.2.7 CRM INTEGRATION SOFTWARE
      • 6.2.7.1 Enhancing utility customer engagement through seamless CIS-CRM integration
    • 6.2.8 OTHER SOFTWARE
  • 6.3 SERVICES
    • 6.3.1 IMPLEMENTATION & INTEGRATION SERVICES
      • 6.3.1.1 Enabling seamless CIS deployment and system interoperability for utilities
    • 6.3.2 CONSULTING SERVICES
      • 6.3.2.1 Helping utilities navigate compliance, aligning CIS functionalities with industry regulations and security standards
    • 6.3.3 MAINTENANCE & SUPPORT SERVICES
      • 6.3.3.1 Maximizing CIS reliability and security through proactive maintenance & support
    • 6.3.4 MANAGED SERVICES
      • 6.3.4.1 Enhancing efficiency and ensuring regulatory compliance to focus on innovation and long-term growth

7 CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE

  • 7.1 INTRODUCTION
    • 7.1.1 DEPLOYMENT MODE: CUSTOMER INFORMATION SYSTEM MARKET DRIVERS
  • 7.2 ON-PREMISES
    • 7.2.1 ENSURING DATA SECURITY AND COMPLIANCE WITH ON-PREMISES CIS DEPLOYMENT IN UTILITIES
  • 7.3 CLOUD
    • 7.3.1 PUBLIC CLOUD
      • 7.3.1.1 Enhancing utility operations with scalable and cost-efficient public cloud CIS deployment
    • 7.3.2 PRIVATE CLOUD
      • 7.3.2.1 Ensuring secure and scalable CIS operations with private cloud deployment in utilities
    • 7.3.3 HYBRID CLOUD
      • 7.3.3.1 Optimizing utility CIS with flexible, secure, and scalable hybrid cloud deployment

8 CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION

  • 8.1 INTRODUCTION
    • 8.1.1 APPLICATION: CUSTOMER INFORMATION SYSTEM MARKET DRIVERS
  • 8.2 CUSTOMER DATA STORAGE & RETRIEVAL
    • 8.2.1 ENHANCING UTILITY OPERATIONS WITH SECURE, SCALABLE, AND AI-DRIVEN CUSTOMER DATA MANAGEMENT
  • 8.3 BILLING & PAYMENT AUTOMATION
    • 8.3.1 OPTIMIZING REVENUE COLLECTION WITH INTELLIGENT AND AUTOMATED BILLING SOLUTIONS
  • 8.4 METERING DATA INTEGRATION
    • 8.4.1 ENABLING REAL-TIME CONSUMPTION TRACKING, GRID OPTIMIZATION, AND ACCURATE BILLING THROUGH SMART METER INTEGRATION
  • 8.5 SERVICE ORDER MANAGEMENT
    • 8.5.1 ENHANCING UTILITY EFFICIENCY AND CUSTOMER SATISFACTION WITH AUTOMATED SERVICE ORDER MANAGEMENT
  • 8.6 USAGE ANALYTICS & REPORTING
    • 8.6.1 TRANSFORMING UTILITIES BY ENABLING DATA-DRIVEN DECISION-MAKING AND IMPROVED CUSTOMER ENGAGEMENT
  • 8.7 DEMAND RESPONSE ANALYTICS
    • 8.7.1 OPTIMIZING GRID STABILITY AND ENERGY EFFICIENCY WITH AI-DRIVEN DEMAND RESPONSE ANALYTICS
  • 8.8 COMMUNICATION TOOLS
    • 8.8.1 DELIVERING EFFICIENT AND CUSTOMER-CENTRIC INTERACTIONS WITH CIS-POWERED COMMUNICATION TOOLS
  • 8.9 OTHER APPLICATIONS

9 CUSTOMER INFORMATION SYSTEM MARKET, BY END USER

  • 9.1 INTRODUCTION
    • 9.1.1 END USER: CUSTOMER INFORMATION SYSTEM MARKET DRIVERS
  • 9.2 ELECTRICITY & POWER DISTRIBUTION UTILITIES
    • 9.2.1 ELECTRICITY DISTRIBUTION UTILITIES
      • 9.2.1.1 Empowering utilities with predictive maintenance to anticipate equipment failures and minimize disruptions
    • 9.2.2 RETAIL ELECTRICITY PROVIDERS
      • 9.2.2.1 Enabling retail electricity providers to implement personalized energy plans for diverse customer needs
  • 9.3 WATER & WASTEWATER MANAGEMENT UTILITIES
    • 9.3.1 POTABLE WATER UTILITIES
      • 9.3.1.1 Enabling real-time water consumption tracking to help utilities detect leaks and reduce non-revenue water losses
    • 9.3.2 WASTEWATER TREATMENT UTILITIES
      • 9.3.2.1 Facilitating automated reporting of wastewater discharge levels, ensuring adherence to pollution control regulations
  • 9.4 GAS UTILITIES
    • 9.4.1 RISING ADOPTION OF SMART GAS METERS, REAL-TIME CONSUMPTION TRACKING, AND DECARBONIZATION POLICIES TO DRIVE DEMAND FOR CIS
  • 9.5 RENEWABLE ENERGY UTILITIES
    • 9.5.1 SOLAR ENERGY UTILITIES
      • 9.5.1.1 Enabling solar utilities to balance supply and demand
    • 9.5.2 WIND ENERGY UTILITIES
      • 9.5.2.1 Enhancing customer satisfaction and supporting large-scale integration of wind power into modern electricity grids
    • 9.5.3 HYDROELECTRIC ENERGY UTILITIES
      • 9.5.3.1 Need for pumped storage hydro integration, grid balancing capabilities, and enhanced wholesale power transactions flexibility to drive CIS adoption
    • 9.5.4 BIOMASS ENERGY UTILITIES
      • 9.5.4.1 Increasing complexity of biomass fuel procurement, variable generation costs, and multi-tiered billing structures to drive demand for CIS solutions
    • 9.5.5 OTHER RENEWABLE ENERGY UTILITIES

10 CUSTOMER INFORMATION SYSTEM MARKET, BY REGION

  • 10.1 INTRODUCTION
  • 10.2 NORTH AMERICA
    • 10.2.1 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET DRIVERS
    • 10.2.2 NORTH AMERICA: MACROECONOMIC OUTLOOK
    • 10.2.3 US
      • 10.2.3.1 Digital transformation, regulatory compliance, and demand for real-time data access to drive market
    • 10.2.4 CANADA
      • 10.2.4.1 Increasing cloud adoption, AI integration, and regulatory compliance to drive market
  • 10.3 EUROPE
    • 10.3.1 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET DRIVERS
    • 10.3.2 EUROPE: MACROECONOMIC OUTLOOK
    • 10.3.3 UK
      • 10.3.3.1 Regulatory shifts, digitalization, and growing need for enhanced customer engagement to drive market
    • 10.3.4 GERMANY
      • 10.3.4.1 Replacement of legacy systems with cloud-based CIS platforms for improved operational efficiency and customer service to drive market
    • 10.3.5 FRANCE
      • 10.3.5.1 Regulatory changes and stricter consumer protection laws to compel utilities to invest in more agile CIS platforms
    • 10.3.6 ITALY
      • 10.3.6.1 Regulatory pressures, digitalization, and increasing focus on decentralized energy management to drive the market
    • 10.3.7 SPAIN
      • 10.3.7.1 Increasing focus on interoperability, cybersecurity, and AI-driven automation to drive market
    • 10.3.8 REST OF EUROPE
  • 10.4 ASIA PACIFIC
    • 10.4.1 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET DRIVERS
    • 10.4.2 ASIA PACIFIC: MACROECONOMIC OUTLOOK
    • 10.4.3 CHINA
      • 10.4.3.1 Need to streamline billing processes and manage customer interactions to drive market
    • 10.4.4 INDIA
      • 10.4.4.1 Technological advancements, strategic government initiatives, and rising digital economy to drive market
    • 10.4.5 JAPAN
      • 10.4.5.1 Growing need to optimize power distribution and reduce wastage in utilities to drive market
    • 10.4.6 SOUTH KOREA
      • 10.4.6.1 Need for utilities to comply with environmental standards while enhancing customer trust to drive market
    • 10.4.7 AUSTRALIA & NEW ZEALAND
      • 10.4.7.1 Technological innovations and government initiatives for enhanced service delivery across sectors to drive market
    • 10.4.8 PAKISTAN
      • 10.4.8.1 Technological advancements and government initiatives to drive market
    • 10.4.9 ASEAN
      • 10.4.9.1 Philippines
        • 10.4.9.1.1 Technological advancements and supportive government initiatives for enhanced service delivery across sectors to drive market
      • 10.4.9.2 Malaysia
        • 10.4.9.2.1 Strategic government initiatives and substantial investments from global technology firms to drive market
      • 10.4.9.3 Singapore
        • 10.4.9.3.1 Increasing focus on digital transformation and sustainability to drive market
      • 10.4.9.4 Rest of ASEAN
    • 10.4.10 REST OF ASIA PACIFIC
  • 10.5 MIDDLE EAST & AFRICA
    • 10.5.1 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET DRIVERS
    • 10.5.2 MIDDLE EAST & AFRICA: MACROECONOMIC OUTLOOK
    • 10.5.3 UAE
      • 10.5.3.1 Rising demand for advanced customer engagement tools, blockchain-based energy transactions, and AI-powered customer service solutions to drive market
    • 10.5.4 SAUDI ARABIA
      • 10.5.4.1 Growing focus on customer service efficiency, billing accuracy, and energy consumption analytics to drive market
    • 10.5.5 SOUTH AFRICA
      • 10.5.5.1 Digital transformation and utility digitalization initiatives to drive market
    • 10.5.6 REST OF MIDDLE EAST & AFRICA
  • 10.6 LATIN AMERICA
    • 10.6.1 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET DRIVERS
    • 10.6.2 LATIN AMERICA: MACROECONOMIC OUTLOOK
    • 10.6.3 BRAZIL
      • 10.6.3.1 Regulatory changes and infrastructure upgrades to drive market
    • 10.6.4 MEXICO
      • 10.6.4.1 Growing demand for smart meters and connected assets for enhanced customer data collection and real-time energy usage tracking to drive market
    • 10.6.5 ARGENTINA
      • 10.6.5.1 Increasing investments in smart grid technologies and government-backed digital initiatives to drive market
    • 10.6.6 PERU
      • 10.6.6.1 Evolving regulatory frameworks and infrastructure investments to drive demand for advanced CIS solutions
    • 10.6.7 COLOMBIA
      • 10.6.7.1 Smart grid expansion and digital utility reforms to drive market
    • 10.6.8 REST OF LATIN AMERICA

11 COMPETITIVE LANDSCAPE

  • 11.1 OVERVIEW
  • 11.2 KEY PLAYERS STRATEGIES/RIGHT TO WIN, 2022-2024
  • 11.3 REVENUE ANALYSIS, 2020-2024
  • 11.4 MARKET SHARE ANALYSIS, 2024
    • 11.4.1 MARKET SHARE OF KEY PLAYERS OFFERING CUSTOMER INFORMATION SYSTEMS, 2024
      • 11.4.1.1 Market ranking analysis
  • 11.5 PRODUCT COMPARISON
    • 11.5.1 PRODUCT COMPARATIVE ANALYSIS, BY BILLING & REVENUE MANAGEMENT SOFTWARE
    • 11.5.2 PRODUCT COMPARATIVE ANALYSIS, BY METER DATA MANAGEMENT SOLUTIONS
  • 11.6 COMPANY VALUATION AND FINANCIAL METRICS
  • 11.7 COMPANY EVALUATION MATRIX: KEY PLAYERS, 2024
    • 11.7.1 STARS
    • 11.7.2 EMERGING LEADERS
    • 11.7.3 PERVASIVE PLAYERS
    • 11.7.4 PARTICIPANTS
    • 11.7.5 COMPANY FOOTPRINT: KEY PLAYERS, 2024
      • 11.7.5.1 Company footprint
      • 11.7.5.2 Regional footprint
      • 11.7.5.3 Offering footprint
      • 11.7.5.4 Application footprint
      • 11.7.5.5 End user footprint
  • 11.8 COMPANY EVALUATION MATRIX: STARTUPS/SMES, 2024
    • 11.8.1 PROGRESSIVE COMPANIES
    • 11.8.2 RESPONSIVE COMPANIES
    • 11.8.3 DYNAMIC COMPANIES
    • 11.8.4 STARTING BLOCKS
    • 11.8.5 COMPETITIVE BENCHMARKING: STARTUPS/SMES, 2024
      • 11.8.5.1 Detailed list of key startups/SMEs
      • 11.8.5.2 Competitive benchmarking of key startups/SMEs
  • 11.9 COMPETITIVE SCENARIO
    • 11.9.1 PRODUCT LAUNCHES AND ENHANCEMENTS
    • 11.9.2 DEALS

12 COMPANY PROFILES

  • 12.1 INTRODUCTION
  • 12.2 KEY PLAYERS
    • 12.2.1 GENTRACK
      • 12.2.1.1 Business overview
      • 12.2.1.2 Products/Solutions/Services offered
      • 12.2.1.3 Recent developments
        • 12.2.1.3.1 Product launches and enhancements
        • 12.2.1.3.2 Deals
      • 12.2.1.4 MnM view
        • 12.2.1.4.1 Key strengths
        • 12.2.1.4.2 Strategic choices
        • 12.2.1.4.3 Weaknesses and competitive threats
    • 12.2.2 ORACLE
      • 12.2.2.1 Business overview
      • 12.2.2.2 Products/Solutions/Services offered
      • 12.2.2.3 Recent developments
        • 12.2.2.3.1 Product launches and enhancements
        • 12.2.2.3.2 Deals
      • 12.2.2.4 MnM view
        • 12.2.2.4.1 Key strengths
        • 12.2.2.4.2 Strategic choices
        • 12.2.2.4.3 Weaknesses and competitive threats
    • 12.2.3 SAP
      • 12.2.3.1 Business overview
      • 12.2.3.2 Products/Solutions/Services offered
      • 12.2.3.3 Recent developments
        • 12.2.3.3.1 Product launches and enhancements
        • 12.2.3.3.2 Deals
      • 12.2.3.4 MnM view
        • 12.2.3.4.1 Key strengths
        • 12.2.3.4.2 Strategic choices
        • 12.2.3.4.3 Weaknesses and competitive threats
    • 12.2.4 HANSEN TECHNOLOGIES
      • 12.2.4.1 Business overview
      • 12.2.4.2 Products/Solutions/Services offered
      • 12.2.4.3 Recent developments
        • 12.2.4.3.1 Product launches and enhancements
        • 12.2.4.3.2 Deals
      • 12.2.4.4 MnM view
        • 12.2.4.4.1 Key strengths
        • 12.2.4.4.2 Strategic choices
        • 12.2.4.4.3 Weaknesses and competitive threats
    • 12.2.5 I3 VERTICALS
      • 12.2.5.1 Business overview
      • 12.2.5.2 Products/Solutions/Services offered
      • 12.2.5.3 Recent developments
        • 12.2.5.3.1 Product launches and enhancements
      • 12.2.5.4 MnM view
        • 12.2.5.4.1 Key strengths
        • 12.2.5.4.2 Strategic choices
        • 12.2.5.4.3 Weaknesses and competitive threats
    • 12.2.6 MINSAIT
      • 12.2.6.1 Business overview
      • 12.2.6.2 Products/Solutions/Services offered
      • 12.2.6.3 Recent developments
        • 12.2.6.3.1 Product launches and enhancements
        • 12.2.6.3.2 Deals
    • 12.2.7 CSG INTERNATIONAL
      • 12.2.7.1 Business overview
      • 12.2.7.2 Products/Solutions/Services offered
    • 12.2.8 SOLTEQ
      • 12.2.8.1 Business overview
      • 12.2.8.2 Products/Solutions/Services offered
      • 12.2.8.3 Recent developments
        • 12.2.8.3.1 Deals
    • 12.2.9 WIPRO
      • 12.2.9.1 Business overview
      • 12.2.9.2 Products/Solutions/Services offered
    • 12.2.10 IBM
      • 12.2.10.1 Business overview
      • 12.2.10.2 Products/Solutions/Services offered
      • 12.2.10.3 Recent developments
        • 12.2.10.3.1 Product launches and enhancements
    • 12.2.11 ASSECO UTILITY MANAGEMENT SOLUTIONS
    • 12.2.12 EG
    • 12.2.13 INHEMETER
    • 12.2.14 ENGINEERING GROUP
    • 12.2.15 ITINERIS
    • 12.2.16 FLUENTGRID
    • 12.2.17 MERIDIAN COOPERATIVE
    • 12.2.18 KRAKEN TECHNOLOGIES
    • 12.2.19 SMART ENERGY WATER
  • 12.3 STARTUPS/SMES
    • 12.3.1 OPEN INTELLIGENCE
    • 12.3.2 CAYENTA
    • 12.3.3 ADVANCED UTILITY SYSTEMS
    • 12.3.4 FERRANTI COMPUTER SYSTEMS
    • 12.3.5 NORTHSTAR UTILITIES SOLUTIONS
    • 12.3.6 VERTEXONE
    • 12.3.7 TALLY GROUP
    • 12.3.8 AVERTRA
    • 12.3.9 COGSDALE
    • 12.3.10 INHANCE UTILITIES SOLUTIONS
    • 12.3.11 EFLUID
    • 12.3.12 MILSOFT UTILITY SOLUTIONS
    • 12.3.13 BYNRY
    • 12.3.14 STARNIK
    • 12.3.15 SPRYPOINT
    • 12.3.16 CONTINENTAL UTILITY SOLUTIONS, INC.
    • 12.3.17 MAXBILL
    • 12.3.18 SKYBILL
    • 12.3.19 KALUZA

13 ADJACENT AND RELATED MARKETS

  • 13.1 INTRODUCTION
  • 13.2 CUSTOMER DATA PLATFORM MARKET - GLOBAL FORECAST TO 2028
    • 13.2.1 MARKET DEFINITION
    • 13.2.2 MARKET OVERVIEW
      • 13.2.2.1 Customer data platform market, by offering
      • 13.2.2.2 Customer data platform market, by data channel
      • 13.2.2.3 Customer data platform market, by type
      • 13.2.2.4 Customer data platform market, by application
      • 13.2.2.5 Customer data platform market, by vertical
      • 13.2.2.6 Customer data platform market, by region
  • 13.3 SMART GRID ANALYTICS MARKET - GLOBAL FORECAST TO 2029
    • 13.3.1 MARKET DEFINITION
    • 13.3.2 MARKET OVERVIEW
      • 13.3.2.1 Smart grid analytics market, by offering
      • 13.3.2.2 Smart grid analytics market, by organization size
      • 13.3.2.3 Smart grid analytics market, by application
      • 13.3.2.4 Smart grid analytics market, by analytics type
      • 13.3.2.5 Smart grid analytics market, by region

14 APPENDIX

  • 14.1 DISCUSSION GUIDE
  • 14.2 KNOWLEDGESTORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 14.3 CUSTOMIZATION OPTIONS
  • 14.4 RELATED REPORTS
  • 14.5 AUTHOR DETAILS

List of Tables

  • TABLE 1 USD EXCHANGE RATE, 2020-2024
  • TABLE 2 PRIMARY INTERVIEWS
  • TABLE 3 FACTOR ANALYSIS
  • TABLE 4 CUSTOMER INFORMATION SYSTEM MARKET SIZE AND GROWTH RATE, 2020-2024 (USD MILLION, Y-O-Y %)
  • TABLE 5 CUSTOMER INFORMATION SYSTEM MARKET SIZE AND GROWTH RATE, 2025-2030 (USD MILLION, Y-O-Y %)
  • TABLE 6 ROLE OF COMPANIES IN ECOSYSTEM
  • TABLE 7 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 8 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 9 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 10 MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 11 LATIN AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
  • TABLE 12 PATENTS FILED, 2015-2024
  • TABLE 13 LIST OF FEW PATENTS IN CUSTOMER INFORMATION SYSTEM MARKET, 2023-2025
  • TABLE 14 AVERAGE SELLING PRICE OF OFFERINGS, BY KEY PLAYER, 2024
  • TABLE 15 AVERAGE SELLING PRICE OF APPLICATIONS, BY KEY PLAYER, 2024
  • TABLE 16 CUSTOMER INFORMATION SYSTEM MARKET: LIST OF KEY CONFERENCES AND EVENTS, 2025-2026
  • TABLE 17 IMPACT OF PORTER'S FIVE FORCES ON CUSTOMER INFORMATION SYSTEM MARKET
  • TABLE 18 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS
  • TABLE 19 KEY BUYING CRITERIA FOR TOP THREE END USERS
  • TABLE 20 CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 21 CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 22 CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2020-2024 (USD MILLION)
  • TABLE 23 CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2025-2030 (USD MILLION)
  • TABLE 24 SOFTWARE: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 25 SOFTWARE: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 26 CUSTOMER DATA MANAGEMENT PLATFORMS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 27 CUSTOMER DATA MANAGEMENT PLATFORMS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 28 BILLING & REVENUE MANAGEMENT SOFTWARE: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 29 BILLING & REVENUE MANAGEMENT SOFTWARE: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 30 CUSTOMER ANALYTICS PLATFORMS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 31 CUSTOMER ANALYTICS PLATFORMS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 32 WORKFLOW AUTOMATION TOOLS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 33 WORKFLOW AUTOMATION TOOLS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 34 METER DATA MANAGEMENT SYSTEMS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 35 METER DATA MANAGEMENT SYSTEMS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 36 CUSTOMER SELF-SERVICE PORTALS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 37 CUSTOMER SELF-SERVICE PORTALS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 38 CRM INTEGRATION SOFTWARE: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 39 CRM INTEGRATION SOFTWARE: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 40 OTHER SOFTWARE: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 41 OTHER SOFTWARE: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 42 CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2020-2024 (USD MILLION)
  • TABLE 43 CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2025-2030 (USD MILLION)
  • TABLE 44 SERVICES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 45 SERVICES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 46 IMPLEMENTATION & INTEGRATION SERVICES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 47 IMPLEMENTATION & INTEGRATION SERVICES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 48 CONSULTING SERVICES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 49 CONSULTING SERVICES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 50 MAINTENANCE & SUPPORT SERVICES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 51 MAINTENANCE & SUPPORT SERVICES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 52 MANAGED SERVICES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 53 MANAGED SERVICES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 54 CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 55 CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 56 ON-PREMISES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 57 ON-PREMISES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 58 CLOUD: CUSTOMER INFORMATION SYSTEM MARKET, BY TYPE, 2020-2024 (USD MILLION)
  • TABLE 59 CLOUD: CUSTOMER INFORMATION SYSTEM MARKET, BY TYPE, 2025-2030 (USD MILLION)
  • TABLE 60 CLOUD: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 61 CLOUD: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 62 PUBLIC CLOUD: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 63 PUBLIC CLOUD: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 64 PRIVATE CLOUD: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 65 PRIVATE CLOUD: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 66 HYBRID CLOUD: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 67 HYBRID CLOUD: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 68 CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2020-2024 (USD MILLION)
  • TABLE 69 CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2025-2030 (USD MILLION)
  • TABLE 70 CUSTOMER DATA STORAGE & RETRIEVAL: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 71 CUSTOMER DATA STORAGE & RETRIEVAL: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 72 BILLING & PAYMENT AUTOMATION: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 73 BILLING & PAYMENT AUTOMATION: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 74 METERING DATA INTEGRATION: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 75 METERING DATA INTEGRATION: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 76 SERVICE ORDER MANAGEMENT: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 77 SERVICE ORDER MANAGEMENT: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 78 USAGE ANALYTICS & REPORTING: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 79 USAGE ANALYTICS & REPORTING: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 80 DEMAND RESPONSE ANALYTICS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 81 DEMAND RESPONSE ANALYTICS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 82 COMMUNICATION TOOLS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 83 COMMUNICATION TOOLS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 84 OTHER APPLICATIONS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 85 OTHER APPLICATIONS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 86 CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2020-2024 (USD MILLION)
  • TABLE 87 CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2025-2030 (USD MILLION)
  • TABLE 88 ELECTRICITY & POWER DISTRIBUTION UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY TYPE, 2020-2024 (USD MILLION)
  • TABLE 89 ELECTRICITY & POWER DISTRIBUTION UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY TYPE, 2025-2030 (USD MILLION)
  • TABLE 90 ELECTRICITY & POWER DISTRIBUTION UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 91 ELECTRICITY & POWER DISTRIBUTION UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 92 ELECTRICITY DISTRIBUTION UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 93 ELECTRICITY DISTRIBUTION UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 94 RETAIL ELECTRICITY PROVIDERS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 95 RETAIL ELECTRICITY PROVIDERS: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 96 WATER & WASTEWATER MANAGEMENT UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY TYPE, 2020-2024 (USD MILLION)
  • TABLE 97 WATER & WASTEWATER MANAGEMENT UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY TYPE, 2025-2030 (USD MILLION)
  • TABLE 98 WATER & WASTEWATER MANAGEMENT UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 99 WATER & WASTEWATER MANAGEMENT UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 100 POTABLE WATER UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 101 POTABLE WATER UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 102 WASTEWATER TREATMENT UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 103 WASTEWATER TREATMENT UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 104 GAS UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 105 GAS UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 106 RENEWABLE ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY TYPE, 2020-2024 (USD MILLION)
  • TABLE 107 RENEWABLE ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY TYPE, 2025-2030 (USD MILLION)
  • TABLE 108 RENEWABLE ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 109 RENEWABLE ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 110 SOLAR ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 111 SOLAR ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 112 WIND ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 113 WIND ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 114 HYDROELECTRIC ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 115 HYDROELECTRIC ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 116 BIOMASS ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 117 BIOMASS ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 118 OTHER RENEWABLE ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 119 OTHER RENEWABLE ENERGY UTILITIES: CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 120 CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2020-2024 (USD MILLION)
  • TABLE 121 CUSTOMER INFORMATION SYSTEM MARKET, BY REGION, 2025-2030 (USD MILLION)
  • TABLE 122 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 123 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 124 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2020-2024 (USD MILLION)
  • TABLE 125 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2025-2030 (USD MILLION)
  • TABLE 126 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2020-2024 (USD MILLION)
  • TABLE 127 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2025-2030 (USD MILLION)
  • TABLE 128 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 129 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 130 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY CLOUD DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 131 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY CLOUD DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 132 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2020-2024 (USD MILLION)
  • TABLE 133 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2025-2030 (USD MILLION)
  • TABLE 134 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2020-2024 (USD MILLION)
  • TABLE 135 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2025-2030 (USD MILLION)
  • TABLE 136 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY ELECTRICITY & POWER DISTRIBUTION, 2020-2024 (USD MILLION)
  • TABLE 137 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY ELECTRICITY & POWER DISTRIBUTION, 2025-2030 (USD MILLION)
  • TABLE 138 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY WATER & WASTEWATER MANAGEMENT, 2020-2024 (USD MILLION)
  • TABLE 139 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY WATER & WASTEWATER MANAGEMENT, 2025-2030 (USD MILLION)
  • TABLE 140 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY RENEWABLE ENERGY UTILITY, 2020-2024 (USD MILLION)
  • TABLE 141 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY RENEWABLE ENERGY UTILITY, 2025-2030 (USD MILLION)
  • TABLE 142 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2020-2024 (USD MILLION)
  • TABLE 143 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2025-2030 (USD MILLION)
  • TABLE 144 US: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 145 US: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 146 CANADA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 147 CANADA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 148 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 149 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 150 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2020-2024 (USD MILLION)
  • TABLE 151 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2025-2030 (USD MILLION)
  • TABLE 152 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2020-2024 (USD MILLION)
  • TABLE 153 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2025-2030 (USD MILLION)
  • TABLE 154 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 155 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 156 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY CLOUD DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 157 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY CLOUD DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 158 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2020-2024 (USD MILLION)
  • TABLE 159 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2025-2030 (USD MILLION)
  • TABLE 160 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2020-2024 (USD MILLION)
  • TABLE 161 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2025-2030 (USD MILLION)
  • TABLE 162 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY ELECTRICITY & POWER DISTRIBUTION, 2020-2024 (USD MILLION)
  • TABLE 163 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY ELECTRICITY & POWER DISTRIBUTION, 2025-2030 (USD MILLION)
  • TABLE 164 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY WATER & WASTEWATER MANAGEMENT, 2020-2024 (USD MILLION)
  • TABLE 165 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY WATER & WASTEWATER MANAGEMENT, 2025-2030 (USD MILLION)
  • TABLE 166 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY RENEWABLE ENERGY UTILITY, 2020-2024 (USD MILLION)
  • TABLE 167 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY RENEWABLE ENERGY UTILITY, 2025-2030 (USD MILLION)
  • TABLE 168 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2020-2024 (USD MILLION)
  • TABLE 169 EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2025-2030 (USD MILLION)
  • TABLE 170 UK: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 171 UK: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 172 GERMANY: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 173 GERMANY: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 174 FRANCE: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 175 FRANCE: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 176 ITALY: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 177 ITALY: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 178 SPAIN: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 179 SPAIN: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 180 REST OF EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 181 REST OF EUROPE: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 182 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 183 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 184 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2020-2024 (USD MILLION)
  • TABLE 185 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2025-2030 (USD MILLION)
  • TABLE 186 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2020-2024 (USD MILLION)
  • TABLE 187 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2025-2030 (USD MILLION)
  • TABLE 188 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 189 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 190 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY CLOUD DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 191 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY CLOUD DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 192 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2020-2024 (USD MILLION)
  • TABLE 193 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2025-2030 (USD MILLION)
  • TABLE 194 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2020-2024 (USD MILLION)
  • TABLE 195 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2025-2030 (USD MILLION)
  • TABLE 196 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY ELECTRICITY & POWER DISTRIBUTION, 2020-2024 (USD MILLION)
  • TABLE 197 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY ELECTRICITY & POWER DISTRIBUTION, 2025-2030 (USD MILLION)
  • TABLE 198 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY WATER & WASTEWATER MANAGEMENT, 2020-2024 (USD MILLION)
  • TABLE 199 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY WATER & WASTEWATER MANAGEMENT, 2025-2030 (USD MILLION)
  • TABLE 200 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY RENEWABLE ENERGY UTILITY, 2020-2024 (USD MILLION)
  • TABLE 201 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY RENEWABLE ENERGY UTILITY, 2025-2030 (USD MILLION)
  • TABLE 202 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2020-2024 (USD MILLION)
  • TABLE 203 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2025-2030 (USD MILLION)
  • TABLE 204 CHINA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 205 CHINA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 206 INDIA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 207 INDIA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 208 JAPAN: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 209 JAPAN: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 210 SOUTH KOREA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 211 SOUTH KOREA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 212 AUSTRALIA & NEW ZEALAND: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 213 AUSTRALIA & NEW ZEALAND: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 214 PAKISTAN: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 215 PAKISTAN: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 216 ASEAN: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 217 ASEAN: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 218 ASEAN: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2020-2024 (USD MILLION)
  • TABLE 219 ASEAN: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2025-2030 (USD MILLION)
  • TABLE 220 PHILIPPINES: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 221 PHILIPPINES: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 222 MALAYSIA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 223 MALAYSIA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 224 SINGAPORE: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 225 SINGAPORE: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 226 REST OF ASEAN: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 227 REST OF ASEAN: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 228 REST OF ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 229 REST OF ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 230 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 231 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 232 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2020-2024 (USD MILLION)
  • TABLE 233 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2025-2030 (USD MILLION)
  • TABLE 234 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2020-2024 (USD MILLION)
  • TABLE 235 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2025-2030 (USD MILLION)
  • TABLE 236 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 237 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 238 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY CLOUD DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 239 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY CLOUD DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 240 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2020-2024 (USD MILLION)
  • TABLE 241 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2025-2030 (USD MILLION)
  • TABLE 242 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2020-2024 (USD MILLION)
  • TABLE 243 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2025-2030 (USD MILLION)
  • TABLE 244 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY ELECTRICITY & POWER DISTRIBUTION, 2020-2024 (USD MILLION)
  • TABLE 245 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY ELECTRICITY & POWER DISTRIBUTION, 2025-2030 (USD MILLION)
  • TABLE 246 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY WATER & WASTEWATER MANAGEMENT, 2020-2024 (USD MILLION)
  • TABLE 247 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY WATER & WASTEWATER MANAGEMENT, 2025-2030 (USD MILLION)
  • TABLE 248 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY RENEWABLE ENERGY UTILITY, 2020-2024 (USD MILLION)
  • TABLE 249 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY RENEWABLE ENERGY UTILITY, 2025-2030 (USD MILLION)
  • TABLE 250 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2020-2024 (USD MILLION)
  • TABLE 251 MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2025-2030 (USD MILLION)
  • TABLE 252 UAE: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 253 UAE: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 254 SAUDI ARABIA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 255 SAUDI ARABIA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 256 SOUTH AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 257 SOUTH AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 258 REST OF MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 259 REST OF MIDDLE EAST & AFRICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 260 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 261 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 262 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2020-2024 (USD MILLION)
  • TABLE 263 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SOFTWARE, 2025-2030 (USD MILLION)
  • TABLE 264 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2020-2024 (USD MILLION)
  • TABLE 265 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY SERVICE, 2025-2030 (USD MILLION)
  • TABLE 266 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 267 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 268 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY CLOUD DEPLOYMENT MODE, 2020-2024 (USD MILLION)
  • TABLE 269 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY CLOUD DEPLOYMENT MODE, 2025-2030 (USD MILLION)
  • TABLE 270 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2020-2024 (USD MILLION)
  • TABLE 271 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY APPLICATION, 2025-2030 (USD MILLION)
  • TABLE 272 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2020-2024 (USD MILLION)
  • TABLE 273 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY END USER, 2025-2030 (USD MILLION)
  • TABLE 274 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY ELECTRICITY & POWER DISTRIBUTION, 2020-2024 (USD MILLION)
  • TABLE 275 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY ELECTRICITY & POWER DISTRIBUTION, 2025-2030 (USD MILLION)
  • TABLE 276 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY WATER & WASTEWATER MANAGEMENT, 2020-2024 (USD MILLION)
  • TABLE 277 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY WATER & WASTEWATER MANAGEMENT, 2025-2030 (USD MILLION)
  • TABLE 278 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY RENEWABLE ENERGY UTILITY, 2020-2024 (USD MILLION)
  • TABLE 279 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY RENEWABLE ENERGY UTILITY, 2025-2030 (USD MILLION)
  • TABLE 280 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2020-2024 (USD MILLION)
  • TABLE 281 LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY COUNTRY, 2025-2030 (USD MILLION)
  • TABLE 282 BRAZIL: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 283 BRAZIL: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 284 MEXICO: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 285 MEXICO: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 286 ARGENTINA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 287 ARGENTINA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 288 PERU: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 289 PERU: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 290 COLOMBIA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 291 COLOMBIA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 292 REST OF LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2020-2024 (USD MILLION)
  • TABLE 293 REST OF LATIN AMERICA: CUSTOMER INFORMATION SYSTEM MARKET, BY OFFERING, 2025-2030 (USD MILLION)
  • TABLE 294 CUSTOMER INFORMATION SYSTEM MARKET: OVERVIEW OF STRATEGIES ADOPTED BY KEY VENDORS, 2022-2024
  • TABLE 295 CUSTOMER INFORMATION SYSTEM MARKET: DEGREE OF COMPETITION
  • TABLE 296 CUSTOMER INFORMATION SYSTEM MARKET: REGIONAL FOOTPRINT (19 COMPANIES)
  • TABLE 297 CUSTOMER INFORMATION SYSTEM MARKET: OFFERING FOOTPRINT (19 COMPANIES)
  • TABLE 298 CUSTOMER INFORMATION SYSTEM MARKET: APPLICATION FOOTPRINT (19 COMPANIES)
  • TABLE 299 CUSTOMER INFORMATION SYSTEM MARKET: END USER FOOTPRINT (19 COMPANIES)
  • TABLE 300 CUSTOMER INFORMATION SYSTEM MARKET: KEY STARTUPS/SMES
  • TABLE 301 CUSTOMER INFORMATION SYSTEM MARKET: COMPETITIVE BENCHMARKING OF KEY STARTUPS/SMES
  • TABLE 302 CUSTOMER INFORMATION SYSTEM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS, JANUARY 2022-MARCH 2025
  • TABLE 303 CUSTOMER INFORMATION SYSTEM MARKET: DEALS, JANUARY 2022-MARCH 2025
  • TABLE 304 GENTRACK: COMPANY OVERVIEW
  • TABLE 305 GENTRACK: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 306 GENTRACK: PRODUCT LAUNCHES AND ENHANCEMENTS
  • TABLE 307 GENTRACK: DEALS
  • TABLE 308 ORACLE: COMPANY OVERVIEW
  • TABLE 309 ORACLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 310 ORACLE: PRODUCT LAUNCHES AND ENHANCEMENTS
  • TABLE 311 ORACLE: DEALS
  • TABLE 312 SAP: COMPANY OVERVIEW
  • TABLE 313 SAP: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 314 SAP: PRODUCT LAUNCHES AND ENHANCEMENTS
  • TABLE 315 SAP: DEALS
  • TABLE 316 HANSEN TECHNOLOGIES: COMPANY OVERVIEW
  • TABLE 317 HANSEN TECHNOLOGIES: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 318 HANSEN TECHNOLOGIES: PRODUCT LAUNCHES AND ENHANCEMENTS
  • TABLE 319 HANSEN TECHNOLOGIES: DEALS
  • TABLE 320 I3 VERTICALS: COMPANY OVERVIEW
  • TABLE 321 I3 VERTICALS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 322 I3 VERTICALS: PRODUCT LAUNCHES AND ENHANCEMENTS
  • TABLE 323 MINSAIT: COMPANY OVERVIEW
  • TABLE 324 MINSAIT: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 325 MINSAIT: PRODUCT LAUNCHES AND ENHANCEMENTS
  • TABLE 326 MINSAIT: DEALS
  • TABLE 327 CSG INTERNATIONAL: COMPANY OVERVIEW
  • TABLE 328 CSG INTERNATIONAL: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 329 SOLTEQ: COMPANY OVERVIEW
  • TABLE 330 SOLTEQ: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 331 SOLTEQ: DEALS
  • TABLE 332 WIPRO: COMPANY OVERVIEW
  • TABLE 333 WIPRO: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 334 IBM: COMPANY OVERVIEW
  • TABLE 335 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED
  • TABLE 336 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS
  • TABLE 337 CUSTOMER DATA PLATFORM MARKET, BY OFFERING, 2018-2023 (USD MILLION)
  • TABLE 338 CUSTOMER DATA PLATFORM MARKET, BY OFFERING, 2024-2028 (USD MILLION)
  • TABLE 339 CUSTOMER DATA PLATFORM MARKET, BY DATA CHANNEL, 2018-2023 (USD MILLION)
  • TABLE 340 CUSTOMER DATA PLATFORM MARKET, BY DATA CHANNEL, 2024-2028 (USD MILLION)
  • TABLE 341 CUSTOMER DATA PLATFORM MARKET, BY TYPE, 2018-2023 (USD MILLION)
  • TABLE 342 CUSTOMER DATA PLATFORM MARKET, BY TYPE, 2024-2028 (USD MILLION)
  • TABLE 343 CUSTOMER DATA PLATFORM MARKET, BY APPLICATION, 2018-2023 (USD MILLION)
  • TABLE 344 CUSTOMER DATA PLATFORM MARKET, BY APPLICATION, 2024-2028 (USD MILLION)
  • TABLE 345 CUSTOMER DATA PLATFORM MARKET, BY VERTICAL, 2018-2023 (USD MILLION)
  • TABLE 346 CUSTOMER DATA PLATFORM MARKET, BY VERTICAL, 2024-2028 (USD MILLION)
  • TABLE 347 CUSTOMER DATA PLATFORM MARKET, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 348 CUSTOMER DATA PLATFORM MARKET, BY REGION, 2024-2028 (USD MILLION)
  • TABLE 349 SMART GRID ANALYTICS MARKET, BY OFFERING, 2019-2023 (USD MILLION)
  • TABLE 350 SMART GRID ANALYTICS MARKET, BY OFFERING, 2024-2029 (USD MILLION)
  • TABLE 351 SMART GRID ANALYTICS MARKET, BY ORGANIZATION SIZE, 2019-2023 (USD MILLION)
  • TABLE 352 SMART GRID ANALYTICS MARKET, BY ORGANIZATION SIZE, 2024-2029 (USD MILLION)
  • TABLE 353 SMART GRID ANALYTICS MARKET, BY APPLICATION, 2019-2023 (USD MILLION)
  • TABLE 354 SMART GRID ANALYTICS MARKET, BY APPLICATION, 2024-2029 (USD MILLION)
  • TABLE 355 SMART GRID ANALYTICS MARKET, BY ANALYTICS TYPE, 2019-2023 (USD MILLION)
  • TABLE 356 SMART GRID ANALYTICS MARKET, BY ANALYTICS TYPE, 2024-2029 (USD MILLION)
  • TABLE 357 SMART GRID ANALYTICS MARKET, BY REGION, 2019-2023 (USD MILLION)
  • TABLE 358 SMART GRID ANALYTICS MARKET, BY REGION, 2024-2029 (USD MILLION)

List of Figures

  • FIGURE 1 CUSTOMER INFORMATION SYSTEM MARKET: RESEARCH DESIGN
  • FIGURE 2 DATA TRIANGULATION
  • FIGURE 3 CUSTOMER INFORMATION SYSTEM MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
  • FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 1, BOTTOM-UP (SUPPLY-SIDE): REVENUE FROM OFFERINGS OF CUSTOMER INFORMATION SYSTEM MARKET
  • FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 2, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE & SERVICES OF CUSTOMER INFORMATION SYSTEM MARKET
  • FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 3, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE & SERVICES OF CUSTOMER INFORMATION SYSTEM MARKET
  • FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF CUSTOMER INFORMATION SYSTEM MARKET THROUGH OVERALL IT SPENDING OF UTILITIES
  • FIGURE 8 SOFTWARE SEGMENT TO DOMINATE MARKET IN 2025
  • FIGURE 9 BILLING & REVENUE MANAGEMENT SOFTWARE SEGMENT TO HOLD LARGEST MARKET SHARE IN 2025
  • FIGURE 10 MAINTENANCE & SUPPORT SERVICES SEGMENT TO LEAD MARKET IN 2025
  • FIGURE 11 CLOUD SEGMENT TO ACCOUNT FOR MAJORITY MARKET SHARE IN 2025
  • FIGURE 12 PUBLIC CLOUD SEGMENT TO LEAD MARKET IN 2025
  • FIGURE 13 BILLING & PAYMENT AUTOMATION SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE IN 2025
  • FIGURE 14 WASTE & WASTEWATER MANAGEMENT UTILITIES SEGMENT TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD
  • FIGURE 15 ASIA PACIFIC TO REGISTER FASTEST GROWTH RATE DURING FORECAST PERIOD
  • FIGURE 16 SMART GRIDS, AI-POWERED ANALYTICS, AND CLOUD PLATFORMS BOOST CIS ADOPTION, DRIVING OPERATIONAL EFFICIENCY AND SEAMLESS INTEGRATION
  • FIGURE 17 DEMAND RESPONSE ANALYTICS SEGMENT TO WITNESS HIGHEST GROWTH RATE DURING FORECAST PERIOD
  • FIGURE 18 BILLING & REVENUE MANAGEMENT SOFTWARE AND ELECTRICITY & POWER DISTRIBUTION UTILITIES SEGMENTS TO ACCOUNT FOR LARGEST MARKET SHARES IN NORTH AMERICA IN 2025
  • FIGURE 19 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SHARE IN 2025
  • FIGURE 20 CUSTOMER INFORMATION SYSTEM MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
  • FIGURE 21 EVOLUTION OF CUSTOMER INFORMATION SYSTEM MARKET
  • FIGURE 22 CUSTOMER INFORMATION SYSTEM MARKET: SUPPLY CHAIN ANALYSIS
  • FIGURE 23 CUSTOMER INFORMATION SYSTEM MARKET: ECOSYSTEM ANALYSIS
  • FIGURE 24 CUSTOMER INFORMATION SYSTEM MARKET: INVESTMENT AND FUNDING SCENARIO
  • FIGURE 25 MARKET POTENTIAL OF GENERATIVE AI IN VARIOUS CUSTOMER INFORMATION SYSTEM USE CASES
  • FIGURE 26 PATENTS APPLIED AND GRANTED, 2015-2025
  • FIGURE 27 REGIONAL ANALYSIS OF PATENTS GRANTED, 2015-2024
  • FIGURE 28 CUSTOMER INFORMATION SYSTEM MARKET: PORTER'S FIVE FORCES ANALYSIS
  • FIGURE 29 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS
  • FIGURE 30 KEY BUYING CRITERIA FOR TOP THREE END USERS
  • FIGURE 31 TRENDS/DISRUPTIONS IMPACTING CUSTOMER BUSINESS
  • FIGURE 32 SERVICES SEGMENT TO REGISTER HIGHER CAGR THAN SOFTWARE SEGMENT DURING FORECAST PERIOD
  • FIGURE 33 CUSTOMER ANALYTICS PLATFORMS SEGMENT TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD
  • FIGURE 34 MANAGED SERVICES SEGMENT TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD
  • FIGURE 35 CLOUD SEGMENT TO REGISTER HIGHER CAGR THAN ON-PREMISES SEGMENT DURING FORECAST PERIOD
  • FIGURE 36 HYBRID CLOUD SEGMENT TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD
  • FIGURE 37 DEMAND RESPONSE ANALYTICS SEGMENT TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD
  • FIGURE 38 WATER & WASTEWATER MANAGEMENT UTILITIES SEGMENT TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD
  • FIGURE 39 ELECTRICITY DISTRIBUTION UTILITIES SEGMENT TO ACCOUNT FOR LARGER MARKET SIZE THAN RETAIL ELECTRICITY PROVIDERS SEGMENT FROM 2025 TO 2030
  • FIGURE 40 WASTEWATER TREATMENT UTILITIES SEGMENT TO REGISTER HIGHER CAGR THAN POTABLE WATER UTILITIES SEGMENT BETWEEN 2025 AND 2030
  • FIGURE 41 SOLAR ENERGY UTILITIES SEGMENT TO LEAD MARKET FROM 2025 TO 2030
  • FIGURE 42 NORTH AMERICA TO BE LARGEST REGIONAL MARKET DURING FORECAST PERIOD
  • FIGURE 43 SOUTH KOREA TO WITNESS FASTEST GROWTH DURING FORECAST PERIOD
  • FIGURE 44 NORTH AMERICA: CUSTOMER INFORMATION SYSTEM MARKET SNAPSHOT
  • FIGURE 45 ASIA PACIFIC: CUSTOMER INFORMATION SYSTEM MARKET SNAPSHOT
  • FIGURE 46 CUSTOMER INFORMATION SYSTEM MARKET: REVENUE ANALYSIS OF TOP FIVE PUBLIC PLAYERS, 2022-2024
  • FIGURE 47 SHARE OF LEADING COMPANIES IN CUSTOMER INFORMATION SYSTEM MARKET, 2024
  • FIGURE 48 PRODUCT COMPARATIVE ANALYSIS, BY BILLING & REVENUE MANAGEMENT SOFTWARE
  • FIGURE 49 PRODUCT COMPARATIVE ANALYSIS, BY METER DATA MANAGEMENT SOLUTIONS
  • FIGURE 50 COMPANY VALUATION AND FINANCIAL METRICS OF KEY VENDORS
  • FIGURE 51 YEAR-TO-DATE (YTD) PRICE TOTAL RETURN AND 5-YEAR STOCK BETA OF KEY VENDORS
  • FIGURE 52 CUSTOMER INFORMATION SYSTEM MARKET: COMPANY EVALUATION MATRIX (KEY PLAYERS), 2024
  • FIGURE 53 CUSTOMER INFORMATION SYSTEM MARKET: COMPANY FOOTPRINT (19 COMPANIES)
  • FIGURE 54 CUSTOMER INFORMATION SYSTEM MARKET: COMPANY EVALUATION MATRIX (STARTUPS/SMES), 2024
  • FIGURE 55 GENTRACK: COMPANY SNAPSHOT
  • FIGURE 56 ORACLE: COMPANY SNAPSHOT
  • FIGURE 57 SAP: COMPANY SNAPSHOT
  • FIGURE 58 HANSEN TECHNOLOGIES: COMPANY SNAPSHOT
  • FIGURE 59 I3 VERTICALS: COMPANY SNAPSHOT
  • FIGURE 60 CSG INTERNATIONAL: COMPANY SNAPSHOT
  • FIGURE 61 SOLTEQ: COMPANY SNAPSHOT
  • FIGURE 62 WIPRO: COMPANY SNAPSHOT
  • FIGURE 63 IBM: COMPANY SNAPSHOT