设施管理软件市场——增长、趋势、COVID-19 影响和预测 (2023-2028)

设施管理软件市场预计在预测期内以 11.2% 的复合年增长率增长。

企业越来越希望降低与设施管理相关的日常运营成本，这对设施管理软件行业产生了重大影响。

主要亮点

• 公司可以使用设施管理软件来管理完整的维护计划。 该软件的目的是帮助组织更有效地管理其资产、设施和居民，从而节省金钱和时间。 该软件使设施经理能够执行工作订单履行、提案管理、数据分析、结算和付款处理、预防性维护计划、承包商采购和管理、零件和供应管理、资产管理以及维修和维护管理等任务。协助执行各种任务。
• 计算机辅助设施管理 (CAFM) 软件可帮助公司规划和优化资产和基础设施的使用，并降低维护成本。 大型企业使用计算机辅助设施管理服务和软件来跟踪资产、管理空间、运营建筑物、管理财产等。
• 计算机化维护管理系统 (CMMS) 软件通过防止机器和设备发生故障和损坏来协助工业设施。 然而，研究表明，许多 CMMS 实施工作因数据插入不当而失败。 因此，为了让系统生成高质量的数据，必须将高质量的数据输入到系统中。
• 北美预计在未来几年将占据全球设施管理软件市场的头把交椅，因为加拿大和美国等国家/地区拥有大量知名公司。 亚太地区有望位居第二，仅次于北美。 尤其是印度和中国预计在未来几年内会显着增长，我们可能会考虑在那里设立办事处以增加我们在市场上的影响力。
• COVID-19 大流行对设施管理软件市场产生了有益影响。 由于大流行，许多公司已转向居住或混合，并实施了设施管理软件。 因此，预计在预测期内，对设施管理服务的需求也将保持在较高水平。

主要市场趋势

对CAFM的强烈需求

• 设施经理使用 CAFM 软件来组织、执行和记录所有维护活动，包括预防性维护、空间管理、移动管理、资产管理、设施运营服务、房间预订和其他客户服务可以进行的活动。
• CAFM 主导着设施管理软件市场。 随着大公司定期部署 CAFM 服务和软件来管理其资产、空间、建筑物和财产，预计在预测期内对 CAFM 的需求也会增加。
• 改善铁路、港口和机场等基础设施已成为世界各国政府的首要任务。 与此同时，对 CAFM 软件的需求也在增加。 因为政府正在与服务提供商更紧密地合作，以保持基础设施清洁和绿色。
• 如今，由于云计算技术将软件和服务的可配置性与计算的移动性相结合，最终用户拥有多种选择。 这使得公司之间的数据共享更加成功，因为公司中的每个人都可以使用应用程序和服务。
• 市场上的主要参与者会根据业务需求定期投资开发定制的 CAFM 解决方案。 因此，软件公司大量投资于研发，以通过使用尖端技术来扩展他们提供的服务。

CAFM 系统与房地产行业运营完全兼容。 大多数这些任务必须在组织的 ERP 系统（企业资源规划）中同时执行。 SAP 是 ERP 行业中使用最多的系统。 根据 WGR，云 ERP 软件市场在 2019 年至 2025 年间将以 13.6% 的复合年增长率增长，到 2025 年全球将达到 405 亿美元。

北美占有较大份额

• 最大的市场份额属于北美。 该地区的市场增长得益于快速扩张的医疗保健和电信行业，以及美国和加拿大大量的设施管理软件开发商。
• 随着物联网、人工智能、大数据和机器人自动化等创新技术的使用越来越多，预计该地区在预测期内将实现增长。 该地区拥有许多积极参与尖端技术研发的 IT 服务提供商，预计这将推动对设施管理软件的需求。
• 此外，该地区市场扩张的因素之一是外包设施管理解决方案越来越受欢迎。 外包提供诸如节省时间和成本、丰富知识和员工灵活性等好处，许多美国公司正在朝这个方向发展。
• 在北美，CAFM 和 IWMS（集成工作场所管理系统）占据了最大的市场份额。 IBM Corporation 和 Broadcom Inc. 等领先公司专注于开发新产品和解决方案，以扩大客户群和产品组合。
• 该地区在预测期内仍将是北美最赚钱的市场之一，因为该地区拥有知名的计算机化维护管理系统 (CMMS) 提供商。

根据 Flexera Software 的数据，北美公司对技术的投资高于欧洲公司，IT 支出约占公司总收入的 10%。 在调查期间，全球公司的平均 IT 支出占总营业额的 8%，而欧洲公司的 IT 支出低于平均水平。

竞争格局

设施管理软件市场是分散的，拥有数十年行业经验的国内外参与者众多。 利用他们的专业知识，设施供应商采取了强有力的竞争战略。 设施软件公司正在将技术整合到他们的服务中，以增强他们的服务组合。 主要参与者包括 IBM、Broadcom、Oracle、SAP、Trimble Inc。

2022 年 11 月，IBM 宣布它创建了独特的软件来打破数据孤岛和分析孤岛，以便企业可以更快地做出数据驱动的选择并处理意外情况。做到了。 IBM Organization Analytics Enterprise 通过商业智能规划、预算编制、报告、预测和仪表板功能，为用户提供其业务中所有数据源的完整视图。

2022 年 11 月，创建、开发和提供基础架构软件和半导体解决方案的全球技术领导者 Broadcom Inc. 宣布完成对 CA Technologies 的收购。 此次收购继续扩大 Broadcom 的总潜在市场。

其他好处

• Excel 格式的市场预测 (ME) 表
• 三个月的分析师支持

内容

第1章介绍

• 研究假设和市场定义
• 调查范围

第2章研究方法论

第 3 章执行摘要

第 4 章市场洞察

• 市场概览
• 产业吸引力 - 波特五力分析
  • 供应商的议价能力
  • 消费者的议价能力
  • 新进入者的威胁
  • 替代品的威胁
  • 竞争公司之间的敌对关係
• COVID-19 对设施管理软件行业的影响

第 5 章市场动态

• 市场驱动因素
  • 对 CAFM 解决方案的高需求
  • 在设施管理软件中越来越多地使用人工智能和物联网
• 市场製约因素
  • 缺乏与工作流程的适当整合

第 6 章市场细分

• 按类型
  • 计算机辅助设施管理 (CAFM)
  • 综合工作场所管理系统 (IWMS)
  • 计算机化维护管理系统 (CMMS)
• 最终用户
  • 商业设施
  • 机构投资者
  • 公共设施
  • 工业
  • 其他最终用户
• 区域信息
  • 北美
  • 欧洲
  • 亚太地区
  • 拉丁美洲
  • 中东和非洲

第7章竞争格局

• 公司简介
  • The International Business Machines Corporation（IBM）
  • Broadcom（CA Technologies）
  • Oracle Corporation
  • SAP SE
  • Trimble Inc.
  • Upkeep Maintenance Management
  • Accruent, LLC.
  • Planon Software Services Private Limited
  • ServiceChannel.com, Inc.
  • FTMaintenance
  • Hippo CMMS
  • Archibus, Inc.

第8章 投资分析

第9章 今后动向

The Facility Management Software market is expected to register a CAGR of 11.2% for the forecast period. The growing desire of businesses to reduce the daily operating expenses associated with facility management may have a significant impact on the facility management software industry.

Key Highlights

• Organizations may manage the complete maintenance program using facility management software. The purpose of this software is to assist organizations in managing their assets, facilities, and inhabitants more effectively, saving them money and time. The software assists facility managers in carrying out various tasks, such as work order fulfilment, proposal management, data analytics, settlement and payment processing, preventive maintenance scheduling, contractor sourcing and management, parts and supply management, asset management, and repair and maintenance management.
• Software for computer-aided facilities management (CAFM) assists in planning and optimizing the use of a company's assets and infrastructure, lowering maintenance costs, etc. Large businesses use computer-aided facility management services and software to keep track of their assets, manage their space, run their buildings, and keep track of their property.
• Computerized maintenance management systems (CMMS) software helps industrial facilities by preventing machines and equipment from failing and breaking down. However, according to research, poor data insertion causes many CMMS implementation initiatives to fail. So, to ensure the system generates quality data, one must put quality data in the system.
• Due to the presence of numerous well-established companies in nations like Canada and the U.S., North America is predicted to hold the top spot in the global facility management software market in the coming years. The Asia-Pacific region is anticipated to come in second to North America. India and China, in particular, are expected to see significant growth in the coming years, and they may even open offices there to increase their market presence.
• The COVID-19 pandemic had a beneficial impact on the facility management software market. As an effect of the pandemic, many companies shifted to a permanent work-from-home or hybrid model and are adopting facility management software. Therefore, the demand for facility management services was also expected to remain high in the forecast period.

Key Market Trends

Robust Demand For CAFM

• Facility managers can use CAFM software to organize, carry out, and keep track of all maintenance tasks, such as reactive and planned preventative maintenance, space and move management, asset management, operational facility services, room reservations, and other client services.
• CAFM holds a significant portion of the facility management software market. Also, the demand for CAFM is expected to grow in the forecast period as large enterprises regularly implement CAFM services and software to manage assets, spaces, buildings, and properties.
• Infrastructure development, including building railways, ports, and airports, is a priority for governments in several different nations. With this, the need for CAFM software has grown because the government is working more closely with service providers that help keep infrastructure clean and green.
• Currently, end-users are getting various options owing to cloud computing technology, which is combined with software and service configurability and computing mobility. Because of this, sharing data between businesses is now more successful because it makes sure that applications and services can be used by everyone in the company.
• The key players in the market are investing regularly to develop customized CAFM solutions according to business demand. As a result, software companies are investing heavily in research and development in order to broaden their offerings through the use of cutting-edge technology.

A CAFM system fully addresses the operations of the real estate industry. Most of these business operations must be carried out simultaneously in the organization's ERP system (Enterprise Resource Planning). SAP is the most used system in the ERP industry. According to WGR, the market for cloud ERP software will reach 40.5 billion dollars worldwide by 2025, expanding at a CAGR of 13.6% between 2019 and 2025.

North America holds a Significant Share

• The largest market share belongs to North America. The region's market growth is backed by the quickly expanding healthcare and telecom sectors and the substantial presence of facility management software development companies in United States and Canada.
• The region is expected to witness growth in the forecast period as innovative technologies like IoT, AI, big data, robotic automation, etc. are increasingly used. The region has a sizable presence of IT service providers that engage heavily in the R&D of cutting-edge technology, which is anticipated to boost demand for facility management software.
• One of the key factors fueling market expansion in the area is the rising popularity of outsourcing facility management solutions. With the advantages that outsourcing offers, including time and money savings, greater knowledge, and workforce flexibility, most United States-based companies are moving in this direction.
• Also, both CAFM and Integrated Workplace Management Systems (IWMS) hold the largest market share in North America. Major firms like IBM Corporation, Broadcom Inc., and others are concentrating on creating new products and solutions to grow their client base and broaden their product offerings.
• Also, owing to the presence of well-known computerized maintenance management system (CMMS) providers in the area, it continues to be one of the most profitable marketplaces in North America during the projected period.

According to Flexera Software, compared to European businesses, those in North America invest more in technology, with IT spending making up about 10% of total business sales. The average worldwide company's IT spending was 8% of total sales at the time of the study, but European enterprises' IT spending is below the average.

Competitive Landscape

The Facility Management Software market is fragmented, with local and international players having decades of industry experience. The facility vendors are incorporating a powerful competitive strategy by leveraging their expertise. Facility software companies are incorporating technologies into their services, strengthening their service portfolio. The major players are IBM, Broadcom, Oracle, SAP, Trimble Inc., and many others.

In November 2022, IBM unveiled that it had created unique software to assist businesses in destroying data silos and analytics silos so they could swiftly make data-driven choices and handle unforeseen disruptions. Through business intelligence planning, budgeting, reporting, forecasting, and dashboard features, IBM Organization Analytics Enterprise gives users a full view of all the data sources in their business.

In November 2022, Broadcom Inc., a leader in global technology that creates, develops, and provides infrastructure software and semiconductor solutions, announced the completion of its buyout of CA Technologies. By way of this acquisition, Broadcom's total addressable market continues to grow.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

• 4.1 Market Overview
• 4.2 Industry Attractiveness-Porter's Five Forces Analysis
  • 4.2.1 Bargaining Power of Suppliers
  • 4.2.2 Bargaining Power of Consumers
  • 4.2.3 Threat of New Entrants
  • 4.2.4 Threat of Substitute Products
  • 4.2.5 Intensity of Competitive Rivalry
• 4.3 Impact of COVID-19 on the Facility Management Software Industry

5 MARKET DYNAMICS

• 5.1 Market Drivers
  • 5.1.1 High Demand For CAFM Solutions
  • 5.1.2 Rising Use of AI and IoT in Facility Management Software
• 5.2 Market Restraints
  • 5.2.1 Lack of Proper Integration With the Workflow

6 MARKET SEGMENTATION

• 6.1 By Type
  • 6.1.1 Computer Aided Facility Management (CAFM)
  • 6.1.2 Integrated Workplace Management Systems (IWMS)
  • 6.1.3 Computerized maintenance management systems (CMMS)
• 6.2 By End-User
  • 6.2.1 Commercial
  • 6.2.2 Institutional
  • 6.2.3 Public/Institutional
  • 6.2.4 Industrial
  • 6.2.5 Other End Users
• 6.3 By Geography
  • 6.3.1 North America
  • 6.3.2 Europe
  • 6.3.3 Asia Pacific
  • 6.3.4 Latin America
  • 6.3.5 Middle East and Africa

7 COMPETITIVE LANDSCAPE

• 7.1 Company Profiles
  • 7.1.1 The International Business Machines Corporation (IBM)
  • 7.1.2 Broadcom (CA Technologies)
  • 7.1.3 Oracle Corporation
  • 7.1.4 SAP SE
  • 7.1.5 Trimble Inc.
  • 7.1.6 Upkeep Maintenance Management
  • 7.1.7 Accruent, LLC.
  • 7.1.8 Planon Software Services Private Limited
  • 7.1.9 ServiceChannel.com, Inc.
  • 7.1.10 FTMaintenance
  • 7.1.11 Hippo CMMS
  • 7.1.12 Archibus, Inc.

8 INVESTMENT ANALYSIS

9 FUTURE TRENDS