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市场调查报告书
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1640343

管理资讯服务：市场占有率分析、产业趋势与统计、成长预测（2025-2030 年）

Managed Information Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

託管资讯服务市场规模预计在 2025 年为 3,534.2 亿美元，预计到 2030 年将达到 7,314.9 亿美元，预测期内（2025-2030 年）的复合年增长率为 15.66%。

管理资讯服务-市场-IMG1

服务企业需求的MSP正在推动成本降低和效率提高。随着越来越多的企业将业务的更大一部分转移到线上，他们要求其网路快速、安全、连接且可靠。企业采用云端运算对市场来说是个福音。

主要亮点

  • 世界各国政府正在推出各种以人性化法规。 2022年6月，加拿大将提案《人工智慧和资料法案》（AIDA），要求对高影响的人工智慧系统进行风险管理和揭露。这些努力将为託管服务提供者创造新的机会，从而进一步促进业务成长。
  • 日本政府将向日本卫生和儿童保育省 (MoHCC) 与世界卫生组织 (WHO) 之间的联合计划投资 63 万美元。该计划将在马尼卡兰省和北马塔贝莱兰省提供安全、及时且价格合理的外科、产科和麻醉 (SOA) 护理服务。此外，它还将加强该国的健康管理资讯系统（HMIS），以实现有效的决策。
  • 资讯管理对于任何组织的成功都至关重要，并且必须对这些流程进行适当的投资。公司内部生产的系统会有内部成本估算，而市场上可用的系统会有不同的定价和功能。当客户不愿意适当花钱时，为这些託管服务软体製定预算可能会很困难。

管理资讯服务市场趋势

资料备份与復原风靡市场

  • 内部储存资料可能很昂贵，并且需要伺服器和数据机等新硬体。透过与 MSP 合作，公司可以将其 IT业务委託给专业团队，从而专注于核心业务。透过託管备份，您的 MSP 将主动监控您的设施、资料中心和云端存储，以确保一切顺利运作。
  • 根据Accenture的一项调查，68%的企业领导者认为网路安全风险正在增加。託管备份可保护资料免受常见的网路威胁，因此如果您的系统遭到入侵，您无需暂停业务即可忙着恢復遗失或被盗的檔案。例如，如果某个组织的文件在勒索软体攻击中被盗并被锁定，他们可以使用 MSP 的备份资料快速恢復业务，而不必支付赎金或尝试在没有资料的情况下继续照常开展业务。
  • 医疗保健和金融业是骇客的主要目标。 84% 的医院和医疗中心正在使用云端服务进行备份、分析和灾害復原功能，76% 的医疗服务供应商正在将其现有的IT基础设施迁移到云端。
  • 2023 年 3 月 - 医疗保健解决方案公司 Advantus 与 GE Healthcare (GEHC) 合作，为医疗系统和供应商带来利益。 GEHC 将管理医疗机构内的医疗设备，包括持续维护、召回监控和回应、消毒和分发。这降低了成本并提高了生产力。该计划还提供 GE Healthcare 的即时定位系统技术，帮助提供者定位设备，帮助他们减少寻找医疗设备的时间，将更多的时间花在患者身上。

亚太地区将经历最高成长

  • 中国企业正用数位平台取代官僚主义，让前端员工可以直接获得所需的工具和资源。该平台集中标准服务、资讯和能力，以支援分散决策。以韩都集团为例，其数位平台利用云端基础的供应链管理软体将自主团队与内部和外部工厂连接起来。该平台将使外部合作伙伴能够根据要求为 HStyle 生产商品，从而使 HStyle 能够为其他客户提供服务。
  • 2023 年 3 月 - Menzies Aviation 将利用 Wipro 开发的新产品改造其航空货运管理服务。该产品透过增强自动化帮助提高业务效率、员工体验和客户服务。该产品将在澳门等中国五个地区推出。
  • 2023 年 3 月 - 印度 Dr. Lal PathLabs委託Kyndryl 管理其IT基础设施堆迭，包括跨多个超大规模云端服务供应商的内部部署 IT 环境和云端基础设施。采用这项服务后，Dr. Lal PathLabs 能够专注于提高客户满意度，同时将客服中心的工作量峰值降低两位数的百分比。
  • 2022 年 3 月-日本瑞穗金融集团与Google合作，加速其零售银行服务的数位化。这将为瑞穗金融集团提供洞察力，以分析在银行应用程式和分店进行的客户交易资料。

管理资讯服务业概况

託管资讯服务市场高度整合，并由知名的託管资讯服务提供者主导。这些 MSP 与各种公司签订合同，为他们提供资讯技术软体和服务。随着业务向数位技术转变，MSP 拥有更大的成长空间。在此领域提供服务的一些主要 MSP 包括Accenture、戴尔科技、富士通、Cisco和微软。

2023 年 3 月，总部位于印尼的 Indosat Ooredoo Hutchison 与 Tech Mahindra 签署了一份 IT 服务合约。 Indosat 的现有功能将转变为新时代的数位优先平台，该平台可透过单一观点提供整个 IT 堆迭的无缝可视性并支援託管服务。 Indosat 目前为 1.022 亿行动电话用户提供服务。此次合作将为 Indosat 提供透过 IT 管理服务拓展企业业务的机会。

2023 年 3 月，管理平台 Vanta 宣布其託管服务提供者计划，为託管服务提供者提供安全监控和自动合规服务。该计划具有多租户管理主机、世界一流的合作伙伴支援和灵活的收费整合功能。为了确保我们合作伙伴的成功，我们拥有一支专门的专家团队，并为他们提供精选资源、培训计画等。

2022 年 11 月，Entech MSP 从 Prospect Partners 筹集了私募股权资金，以帮助进一步扩展其服务。利用这笔资金筹措，Entech 将收购多家位于佛罗里达州的 MSP，以扩展其全州范围的託管服务产品。

其他福利：

  • Excel 格式的市场预测 (ME) 表
  • 3 个月的分析师支持

目录

第 1 章 简介

  • 调查前提条件
  • 研究范围

第二章调查方法

第三章执行摘要

第四章 市场动态

  • 市场概况
  • 市场驱动因素
    • 中小企业 IT 预算有限，导致IT基础设施外包
  • 市场限制
    • 专业技能人才短缺
  • 产业吸引力-波特五力分析
    • 新进入者的威胁
    • 购买者/消费者的议价能力
    • 供应商的议价能力
    • 替代品的威胁
    • 竞争对手之间的竞争强度

第五章 市场区隔

  • 按功能
    • 资料备份与復原
    • 网路监控与安全
    • 人力资源
    • 系统管理
  • 按部署形式
    • 本地
    • 云
  • 按行业
    • 通讯和 IT
    • BFSI
    • 零售
  • 按地区
    • 北美洲
      • 美国
      • 加拿大
    • 欧洲
      • 英国
      • 德国
      • 法国
    • 亚洲
      • 中国
      • 日本
      • 澳洲和纽西兰
    • 拉丁美洲
      • 墨西哥
      • 巴西
    • 中东和非洲
      • 阿拉伯聯合大公国
      • 南非
      • 其他中东和非洲地区

第六章 竞争格局

  • 公司简介
    • Fujitsu Ltd
    • Cisco Systems Inc.
    • IBM Corporation
    • Hewlett-Packard Enterprise
    • Microsoft Corporation
    • Dell Technologies Inc.
    • Nokia Solutions and Networks
    • Accenture PLC
    • Rackspace Inc.
    • Tata Consultancy Services Limited
    • Wipro Ltd
    • Deutsche Telekom AG

第七章投资分析

第八章 市场机会与未来趋势

简介目录
Product Code: 51713

The Managed Information Services Market size is estimated at USD 353.42 billion in 2025, and is expected to reach USD 731.49 billion by 2030, at a CAGR of 15.66% during the forecast period (2025-2030).

Managed Information Services - Market - IMG1

Servicing the needs of companies, MSPs are cutting costs and increasing efficiency. As more and more companies move the bulk of their operations online, businesses are looking for their networks to be fast, secure, connected, and reliable. The adoption of cloud by businesses has been a boon to the market.

Key Highlights

  • Governments around the world are introducing various regulations for human-centric AI. In June 2022, Canada proposed the Artificial Intelligence and Data Act (AIDA), in which risk management and information disclosure regarding high-impact AI systems will be mandatory. These initiatives will generate new opportunities for managed service providers and help them further flourish their businesses.
  • The Government of Japan plans to invest 0.63 million USD towards a joint project between the Ministry of Health and Child Care (MoHCC) and WHO (World Health Organisation). This project will provide safe, timely, affordable Surgical, Obstetric, and Anaesthesia (SOA) care services in Manicaland and Matabeleland North Provinces. Further, it will strengthen the national Health Management Information Systems (HMIS) to allow effective decision-making.
  • Information management is critical to every organization's success and requires proper investment in these processes. Systems produced internally by the company will have their internal cost estimation, and systems available on the market will have different pricing and capabilities. Budgeting decisions for these managed services software can be challenging if clients are unwilling to spend appropriately.

Information Managed Services Market Trends

Data Backup and Recovery to Dominate the Market

  • On-premises data storage can become expensive, requiring new hardware like servers, modems, etc. By partnering with an MSP, the companies can focus on core business needs as they outsource their IT tasks to this dedicated team. With managed backup, an MSP proactively monitors facilities, data centers, and cloud storage to ensure everything runs smoothly.
  • According to a study by Accenture, 68% of business leaders feel their cybersecurity risks are increasing. Managed backup protects data from common cyber threats so that companies don't have to pause operations while scrambling to recover lost or stolen files if systems are infiltrated. For instance, if an organization's files are stolen and locked in a ransomware attack, they can quickly resume business operations using MSP's backup data instead of paying the ransom or trying to continue business as usual without data.
  • The healthcare and finance industries are the primary targets of hackers. 84% of hospitals and healthcare centers use cloud service for backup, analytics, and disaster recovery functions, and 76% of healthcare service providers are moving their existing IT infrastructure to the cloud.
  • March 2023 - Healthcare solutions company Advantus partnered with GE Health Care (GEHC) to deliver benefits to health systems and suppliers. GEHC will manage complete medical equipment in a healthcare facility - including ongoing maintenance, monitoring for and addressing recalls, disinfection, and distribution. This will help reduce costs and improve productivity. The program will also offer GE HealthCare's real-time location system technology that tracks and locates a provider's equipment so caregivers can spend less time searching for equipment and more time with patients.

Asia-Pacific to Witness the Highest Growth

  • Chinese businesses are adopting digital platforms to replace bureaucracy and give front-end staff direct access to the required tools and resources. That platform centralizes standard services, information, and capabilities to support decentralized decision-making. For instance, at Handu Group, a digital platform connects autonomous teams to internal and external factories using cloud-based supply-chain-management software. The platform allows external partners to produce goods on a requirement basis for HStyle but frees them up to serve other customers.
  • March 2023 - Menzies Aviation will use a new product developed by Wipro to transform its air cargo management services. This will help the aviation leader to improve business efficiencies, employee experience, and customer service through increased automation. The product will be rolled out in 5 locations, including Macau in China.
  • March 2023 - In India, Dr. Lal PathLabs appointed Kyndryl to manage its IT infrastructure stack, including the on-premises IT environment and cloud infrastructure across multiple hyper-scale cloud service providers. After adopting this service, Dr. Lal PathLabs concentrated on raising customer satisfaction while lowering call center workload spikes by a double-digit percentage.
  • March 2022 - Mizuho Financial Group, a Japanese firm, partnered up with Google to expedite the digitization of its retail banking services, thereby leaving behind the computer system difficulties that plagued it for months. This will provide insights to the finance company to analyze data about customer transactions conducted on its banking apps and at retail branches.

Information Managed Services Industry Overview

The managed information services market is highly consolidated and dominated by prominent managed information service providers. These MSPs sign contracts with various companies to help them with information technology software and services. As businesses shift to digital technologies, these MSPs have a wider scope of expansion. Some significant MSPs offering their services in this sector include Accenture, DELL Technologies Fujitsu, Cisco Systems Inc, Microsoft, and so on.

In March 2023, Indonesia-based Indosat Ooredoo Hutchison signed a contract with Tech Mahindra for IT services. Indosat current functionalities will be transformed into a new-age digital-first platform that enables seamless visibility and managed services across its entire IT stack from a single viewpoint. Indosat presently serves 102.2 million mobile subscribers. Through this partnership, Indosat will get the chance to grow its enterprise business along with IT-managed services.

In March 2023, Vanta, the management platform, introduced the Managed Service Provider Program, which offers security monitoring and automated compliance for managed service providers. The program features a multi-tenant management console, world-class partner support, and flexible billing integration. A dedicated team of experts has been formed to ensure partner success, including curated resources and training programs.

In November 2022, to help expand its services further, Entech MSP took private equity funding from Prospect Partners. The funding will allow Entech to acquire several Florida-based MSPs to build a state-wide managed services practice.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Limited IT Budget of SMEs Leads to Outsourcing of IT Infrastructure
  • 4.3 Market Restraints
    • 4.3.1 Lack of Skilled Professionals
  • 4.4 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.4.1 Threat of New Entrants
    • 4.4.2 Bargaining Power of Buyers/Consumers
    • 4.4.3 Bargaining Power of Suppliers
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry

5 MARKET SEGMENTATION

  • 5.1 By Function
    • 5.1.1 Data Backup and Recovery
    • 5.1.2 Network Monitoring and Security
    • 5.1.3 Human Resource
    • 5.1.4 System Management
  • 5.2 By Deployment Mode
    • 5.2.1 On-premise
    • 5.2.2 Cloud
  • 5.3 By End-user Vertical
    • 5.3.1 Telecommunication and IT
    • 5.3.2 BFSI
    • 5.3.3 Retail
  • 5.4 Geography
    • 5.4.1 North America
      • 5.4.1.1 United States
      • 5.4.1.2 Canada
    • 5.4.2 Europe
      • 5.4.2.1 United Kingdom
      • 5.4.2.2 Germany
      • 5.4.2.3 France
    • 5.4.3 Asia
      • 5.4.3.1 China
      • 5.4.3.2 Japan
      • 5.4.3.3 Australia and New Zealand
    • 5.4.4 Latin America
      • 5.4.4.1 Mexico
      • 5.4.4.2 Brazil
    • 5.4.5 Middle East and Africa
      • 5.4.5.1 United Arab Emirates
      • 5.4.5.2 South Africa
      • 5.4.5.3 Rest of Middle East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Fujitsu Ltd
    • 6.1.2 Cisco Systems Inc.
    • 6.1.3 IBM Corporation
    • 6.1.4 Hewlett-Packard Enterprise
    • 6.1.5 Microsoft Corporation
    • 6.1.6 Dell Technologies Inc.
    • 6.1.7 Nokia Solutions and Networks
    • 6.1.8 Accenture PLC
    • 6.1.9 Rackspace Inc.
    • 6.1.10 Tata Consultancy Services Limited
    • 6.1.11 Wipro Ltd
    • 6.1.12 Deutsche Telekom AG

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS