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市场调查报告书
商品编码
1693703
邮政服务:市场占有率分析、行业趋势和统计数据、成长预测(2025-2030 年)Postal Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030) |
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预测期内邮政服务市场预计复合年增长率将超过 1%
随着消费者越来越习惯从新兴电子商务平台在线订购商品,而传统的实体店也正在向数位环境迁移,电子商务为邮政服务带来了巨大的机会。随着网路销售量的增加,电子商务商家正在寻找具有成本效益的管道来运送和收集购买的商品。在这方面,邮政服务凭藉其全国性的网络和最后一英里投递的经验,正在成为一个有效的合作伙伴。例如,在肯亚,线上市场 Jumia 与肯亚邮政服务之间的合作允许网路购物购物者在最近的邮局领取他们在 Jumia 购买的商品。
然而,世界上许多邮政服务机构尚未做好充分利用电子商务成长机会的准备。儘管全球 B2C 电子商务的成长率达到 17%,但邮政公司的小包裹量成长率却不到 5%。问题之一是,业绩不佳的邮政公司很少采用数位技术作为核心业务和创新动力。数位技术的广泛采用必然会带来创新。例如,肯亚邮政推出了mPost,使每部行动电话都成为官方邮政地址,让人们可以从该国的任何地方收发信件和小包裹。
COVID-19 疫情正在重新定义邮政和小包裹产业对自动递送系统的需求程度。
作为增加无人机送货量措施的一部分,英国邮政将在未来三年内推出 50 条新的「邮政无人机路线」。此举需获得民航局的批准,该公司将与物流无人机企业 Windracers 合作,为农村地区提供更快捷、更实用的服务。新航线的首批目的地包括锡利群岛、设得兰群岛、奥克尼群岛和赫布里底群岛。英国皇家邮政表示,计划在未来三年内运营一支由多达 200 架无人机组成的机队,最终数量将超过 500 架,为整个英国提供服务。过去 18 个月,皇家邮政进行了四次无人机试验,试验地点包括苏格兰马尔岛、Cornwall以及奥克尼群岛的柯克沃尔和北罗纳德赛岛。这项新服务的试飞在勒威克的廷沃尔机场和安斯特岛之间进行,单程距离为 50 英里。然后,当地邮差将使用本研究中使用的无人机递送信件和小包裹。该无人机每天将在岛屿之间飞行两次,可携带重达 100 公斤的邮件。
该行业中等程度分散。大公司拥有广泛的基础设施和多样化的服务优势。小型企业透过专业化进行竞争。在大多数国家,国有邮政服务占了大部分市场。这些政府邮局通常垄断邮件投递,但面临来自私人包裹投递公司的激烈竞争。竞争营业单位结盟以发挥彼此的优势。例如,大型快捷邮件公司联邦快递(FedEx)和联合包裹服务公司(UPS)将某些住宅递送业务委託给美国邮政服务(USPS),而USPS委託空运业务外包给FedEx和UPS。
The Postal Services Market is expected to register a CAGR of greater than 1% during the forecast period.
E-commerce represents a tremendous opportunity for postal services as consumers become increasingly comfortable ordering items online from emerging e-commerce platforms, and traditional brick-and-mortar outlets are also transitioning to digital environments. As the volume of online sales increases, e-commerce providers are seeking cost-effective channels for the delivery and collection of purchased items. Postal services, with their long-established national networks and experience in last-mile delivery, are emerging as effective partners in this regard. In Kenya, for example, a partnership between online marketplace Jumia and the Postal Corporation of Kenya enables online shoppers to collect items they purchase on Jumia from their nearest post office.
However, many global postal services organizations are not equipped to take advantage of this growth in e-commerce. While B2C eCommerce is growing at a global rate of 17%, parcel volumes among postal services organizations have been growing at less than 5%. Part of the issue is the low adoption of digital technologies as core business and innovation drivers among low-performing postal services organizations. Where digital adoption is high, innovations inevitably emerge. The launch of mPost by Kenya's postal services, for example, has turned every mobile phone into a formal postal address, enabling people to access letters and parcels from anywhere in the country.
The COVID-19 epidemic is redefining how much the post and parcel sector needs autonomous delivery systems.
United Kindom: In the coming three years, Royal Mail will establish 50 new "postal drone routes" as part of its increased usage of drones for delivery. The move, which is subject to Civil Aviation Authority permission, would give rural communities speedier and more practical services thanks to cooperation with the logistics drone business Windracers. The Isles of Scilly, Shetland Islands, Orkney Islands, and the Hebrides are among the initial destinations for the new service. For the next three years, Royal Mail said it plans to utilize up to 200 drones, and eventually more than 500, to service every part of the UK. Four drone tests have been carried out by Royal Mail over the past 18 months, including flights over the Scottish Isle of Mull, the Isles of Scilly off the coast of Cornwall, and the Orkney Islands' Kirkwall and North Ronaldsay. Between Tingwall Airport in Lerwick and Unst, a 50-mile journey each way, test flights for the new service have been conducted. Letters and packages are subsequently carried by the neighborhood postman or lady using the drones employed in the study, which can carry up to 100kg of mail for two daily return trips between the islands.
The industry is moderately fragmented. Large companies have advantages in widespread infrastructure and diversity of services. Small companies compete by specializing. Most nations have a government-owned postal service that controls a major portion of the market there. These Government-owned postal agencies typically have a monopoly on mail delivery but face heavy competition from private package delivery companies. The competing entities form partnerships to capitalize on each other's strengths. For instance, major express delivery companies Federal Express (FedEx) and United Parcel Service (UPS) contract certain residential deliveries to the US Postal Service (USPS), while the USPS contracts air transportation out to FedEx and UPS.