电信业者OPEX分析（2016-23）：网路OPEX居高不下，电信业者希望透过AI和自动化取得未来利润

本报告深入研究了2016年至2013年期间依类别的电信业者的OPEX趋势，分析主要地区32家业者的资料。

视觉

OPEX 的智慧管理对于电信公司的发展和提高获利能力非常重要。2023年全球电信业者收入预计将年减0.5%至17,781亿美元。这是十年来的最低水准，原因在于货币波动和 5G 收益化机会有限（尤其是在日本）。除了收入停滞不前之外，电信业者还面临高额的资本支出需求和激烈的竞争，凸显了除了资产出售和外包等传统方法之外，战略成本最佳化的必要性。因此，管理 OPEX 非常重要。

主要调查结果：

2023年 OPEX 下降了 1.0%，不包括折旧和摊销（D&A）的OPEX 下降了 0.5%，下降率与收入大致相同。差异在于 D&A，到2023年将急剧下降至 3%。

• 网路相关的OPEX（包括营运、租赁、公用事业和 D&A）占总 OPEX 的50.8%，但不同公司之间存在很大差异。
• 网路营运成本将从2016年 OPEX 的16.5%增加到2023年的18.4%。由于新的会计规则（IFRS 16），网路租赁 OPEX 几年前有所下降，目前稳定在 3.0-3.5％ 的范围内
• D&A 是最大的OPEX 类别，到2023年将成长到 OPEX 的23.4%
• 随着电信公司争夺数位人才并拥抱自动化，占 OPEX 16%以上的劳动成本上升。劳动成本占总OPEX的比例将从2016年的16.2%上升至2023年的17.4%。

接受调查的操作员：

目录

• 1.报告重点
• 2.概述
• 3.调查结果：32个电信集团
• 4.调查结果：依公司
• 5.分类
• 6.关于我们

This report provides a deep dive into telco opex trends by category from 2016 to 2013, analyzing data from 32 companies across key regions.

VISUALS

Managing opex wisely is essential for telcos to thrive and grow profitability: in 2023, global telco revenues fell 0.5% YoY to $1,778.1B. That marks a decade-low, due to currency fluctuations, particularly in Japan, and limited 5G monetization opportunities. In addition to stagnant revenues, telcos face high capex demands and fierce competition, emphasizing the need for strategic cost optimization beyond traditional methods like asset sell-offs and outsourcing. Getting opex under control is key.

Key findings of our telco opex study include:

Total opex fell by 1.0% in 2023, but opex excluding depreciation and amortization (D&A) declined by 0.5%, or about the same rate of decline as revenues. The difference is D&A, which fell at the much steeper clip of 3% in 2023.

• Network-related opex, encompassing operations, leasing, utilities, and D&A, constitutes 50.8% of total opex, with significant company-specific variations.
• Network operations costs rose from 16.5% of opex in 2016 to 18.4% in 2023. Network leasing opex declined several years ago due to new accounting rules (IFRS 16) and are now steadily in the 3.0 to 3.5% range.
• Depreciation and amortization, the largest opex category, grew to 23.4% of opex in 2023.
• Labor costs, accounting for over 16% of opex, are rising as telcos compete for digital talent and embrace automation. As a percentage of total opex, labor costs increased from 16.2% in 2016 to 17.4% in 2023.

The report underscores the need for telcos to standardize opex tracking and implement transformative measures to enhance profitability. By benchmarking costs and uncovering inefficiencies, telcos and vendors can better navigate industry challenges and opportunities.

*Companies included: Advanced Info Service (AIS), Airtel, Batelco, BT, Charter Communications, China Mobile, Chunghwa Telecom, Du, Etisalat, Globe Telecom, KDDI, KPN, LG Uplus, Megafon, MTN Group, Oi, Ooredoo, Orange, PLDT, Proximus, Saudi Telecom (STC), Singtel, SK Telecom, Starhub, Swisscom, Tata Communications, Telecom Argentina, Telecom Italia, Telkom Indonesia, Telus, Turk Telekom, and Veon.

Operator coverage:

Table of Contents

• 1. Report Highlights
• 2. Abstract
• 3. Results for Group of 32 Telcos
• 4. Results by Company
• 5. Taxonomy
• 6. About

List of Figures and Charts:

• 1. Capex and Opex as % of Revenues - Group of 32
• 2. Network-related capex and opex in 2016-23: Group of 32 (% revenues)
• 3. Opex by category, 2016-23 average
• 4. Network-related opex categories as % of total opex, 2016-23
• 5. All network-related opex, % total
• 6. Profit margins for group of 32 telcos, 2016-23 average
• 7. Labor costs as a % of total opex
• 8. Labor costs per employee (US$K)
• 9. Opex items by company, % total opex: 2023
• 10. Profitability margins by company, 2023
• 11. Company-level revenue (US$M) and capital intensity
• 12. Company-level network-related capex and opex in 2016-23
• 13. Company-level opex by category, 2016-23 average
• 14. Company-level network-related opex categories, as % of total opex, 2016-23
• 15. Company-level all network-related opex as % of total opex
• 16. Labor costs per employee (US$K): company vs. global telco average
• 17. Labor costs as a % of total opex: company vs. global telco average
• 18. Average profit margins, 2016-23: company vs. global telco average
• 19. Company-level profitability trends, 2016-23