视讯服务:不断变化的需求
市场调查报告书
商品编码
1332730

视讯服务:不断变化的需求

Video Services: Shifting Demand

出版日期: | 出版商: Parks Associates | 英文 | 商品交期: 最快1-2个工作天内

价格
简介目录

本报告调查了传统付费电视、串流电视和OTT 服务的市场,并提供了市场定义和概述、按服务类型和商业模式划分的使用状况、每种服务的订阅趋势以及订阅者数量。我们总结了趋势、註销用户数趋势、新服务功能及持续激励分析等。

目录

调查方法/定义

付费电视的定义与分类

视讯服务生态系

重要术语和定义

执行摘要

  • 付费电视和 OTT 服务订阅趋势
  • 付费电视实施状况:依服务类型分类
  • OTT 服务合约数量
  • 视讯服务支出:传统付费电视与 SVOD 服务
  • OTT 服务使用状况:依业务模式划分
  • OTT 用户流失
  • OTT 流失触发器
  • OTT 服务的保留选项

大局:付费电视和串流媒体

  • 传统视讯服务和OTT视讯服务的普及
  • 付费电视和 OTT 服务订阅趋势
  • 付费电视和 OTT 服务的订阅组合
  • 视讯服务支出:传统付费电视与 SVOD 服务

付费电视:从传统电视到串流电视

  • 付费电视实施状况:依服务类型分类
  • 细分市场:付费电视订户、有线电视用户、有线电视用户
  • 最后订阅付费电视服务
  • 传统付费电视服务供应商的市占率与去年相比
  • 整体 vMVPD 服务实施
  • 串流电视服务采用率:与去年同期相比比较
  • 付费电视订户透过机上盒存取串流服务
  • 有意改变付费广播服务
  • 为何从传统电视服务切换到串流电视服务?
  • 为何从串流媒体转向传统付费电视服务?
  • 选择新家庭网路供应商时的关键因素

付费电视:新功能的价值

  • 您的电视服务供应商提供与接收的功能
  • 付费电视服务功能和平台可近性的重要性
  • 新兴付费电视服务的吸引力:家庭控制与互动功能

串流影片:商业模式与订阅通行证

  • 过去 30 天内 OTT 服务的使用状态:依业务模式划分
  • 使用 OTT 商业模式:按付费电视集团
  • 过去 30 天内曾使用广告为基础的 OTT 服务
  • 过去 30 天内使用 OTT 交易服务的情况
  • OTT 服务订阅数量
  • OTT 服务的平均订阅数量
  • OTT 服务的平均订阅数量:以付费电视群组划分
  • 订阅方式(2022 年第 3 季):依服务类型
  • 如何订阅 OTT 服务
  • 订阅方式:依服务类型
  • 十大 OTT 服务订阅方式

SVOD 市场领导者:采用率与用□□户群

  • OTT 服务订阅:3 家主要 OTT 公司与其他 OTT 公司
  • OTT 视讯服务的使用:依母公司划分
  • 主要 OTT 订阅服务介绍
  • 高级网路 OTT 订阅
  • 订阅其他串流服务
  • 整个体育 OTT 服务订阅
  • 体育 OTT 服务人群
  • 健身 OTT 服务人群
  • 主要 OTT 订阅:按年龄组细分
  • 主要 OTT 订阅:性别细分
  • 主要 OTT 订阅:依家庭儿童细分
  • 主要 OTT 订阅:依家庭收入细分

OTT订阅期

  • 主要和优质 OTT 服务的平均订阅时长
  • 其他 OTT 服务的平均订阅时长
  • 体育 OTT 服务的平均订阅週期
  • 健身 OTT 服务的平均订阅时长

NPS 基准测试:依部门/服务

  • NPS(净推荐值):按行业划分的趋势
  • 传统付费电视服务供应商的 NPS
  • vMVPD 服务的 NPS
  • OTT 服务的 NPS
  • 对付费电视服务的看法:传统付费电视与串流付费电视
  • 对目前付费电视服务的高度满意度:传统付费电视与串流媒体付费电视
  • 付费电视内容偏好:传统付费电视与串流付费电视

OTT 取消

  • OTT 用户取消
  • vMVPD 服务:OTT 服务取消订阅者占目前订阅者基数的百分比
  • 取消订阅者占目前订阅者基数的百分比
  • OTT 和串流电视订阅行为
  • 串流电视订阅者的 OTT 和串流电视订阅行为
  • 与通讯服务捆绑在一起的串流服务的价值
  • OTT 取消触发
  • OTT 取消触发器:vMVPD 和所有 OTT 服务
  • OTT 服务维护激励
  • OTT 服务保留诱因:vMVPD 与所有 OTT 服务的比较

附录

简介目录

This research provides a comprehensive view of the traditional pay-TV, streaming TV, and OTT services market across subscription, ad-based, and transactional business models. It details shifting consumer preferences, with historical trending data on adoption, satisfaction, and churn for pay-TV and OTT services. It details top causes of service churn and consumer receptivity to new service features and retention incentives.

ANALYST INSIGHT:

"Services must improve the consumer experience and content options in order to retain customers. Without writers creating high-quality scripted content, an increase in customer attrition is expected in the near term." - Sarah Lee, Research Analyst, Parks Associates.

Table of Contents

Survey Methodology and Definitions

Pay-TV Definitions and Categorization

Video Services Ecosystem

Key Terms and Definitions

Executive Summary

  • Pay-TV & OTT Service Subscription Trend
  • Pay-TV Adoption by Service Type
  • Number of OTT Service Subscriptions
  • Spending on Video Services: Traditional Pay TV vs. SVOD Services
  • OTT Service Use by Business Model
  • OTT Subscriber Churn
  • OTT Churn Triggers
  • OTT Service Retention Options

The Big Picture: Pay-TV vs. Streaming

  • Penetration of Traditional vs. OTT Video Services
  • Pay-TV & OTT Service Subscription Trend
  • Pay-TV and OTT Service Subscription Mix
  • Spending on Video Services: Traditional Pay TV vs. SVOD Services

Pay-TV: From Traditional to Streaming TV

  • Pay-TV Adoption by Service Type
  • Market Segments: Pay-TV Subscribers, Cord Cutters, and Cord Nevers
  • Last Subscription to Pay-TV Service
  • Traditional Pay-TV Service Provider Market Share, YoY
  • Overall vMVPD Service Adoption
  • Streaming TV Service Adoption, YoY
  • Pay TV Subscriber Access to Streaming Services via Set-top Box
  • Intention to Make Changes to Pay-TV Service
  • Reasons for Switching from a Traditional to Streaming TV Service
  • Reasons for Switching from a Streaming to a Traditional Pay-TV Service
  • Important Factors of Selecting New Home Internet Provider

Pay TV: Value of New Features

  • Features Offered and Received From TV Service Provider
  • Importance of Pay-TV Service Features & Platform Accessibility
  • Appeal of Emerging Pay-TV Service Features: Home Control & Interactivity

Streaming Video: Business Models and Subscription Path

  • OTT Service Use in Prior 30 Days, by Business Model
  • OTT Business Model Use by Pay-TV Groups
  • Use of Ad-Based OTT Services in Prior 30 Days
  • Use of Transactional OTT Services in Prior 30 Days
  • Number of OTT Service Subscriptions
  • Average Number of OTT Service Subscriptions
  • Average Number of OTT Service Subscriptions by Pay-TV Groups
  • Method of Subscribing by Service Type Q3 2022
  • Method of Subscribing to OTT Services
  • Method of Subscribing by Service Type
  • Method of Subscribing to Top 10 OTT Services

SVOD Market Leaders: Adoption & User Base

  • OTT Service Subscription: Big 3 OTT vs. Non Big 3 OTT
  • OTT Video Service Use by Parent Companies
  • Major OTT Subscription Service Adoption
  • Premium Network OTT Subscriptions
  • Additional Streaming Service Subscriptions
  • Additional Streaming Service Subscriptions, Cont'd
  • Sports OTT Service Subscriptions Overall
  • Sports OTT Service Penetration
  • Fitness OTT Service Penetration
  • Age Breakdown by Major OTT Subscription
  • Gender Breakdown by Major OTT Subscription
  • Children at Home Breakdown by Major OTT Subscription
  • Household Income Breakdown by Major OTT Subscription

OTT Subscription Duration

  • Average Subscription Duration of Major and Premium OTT Services
  • Average Subscription Duration of Other OTT Services
  • Average Subscription Duration of Sports OTT Services
  • Average Subscription Duration of Fitness OTT Services

NPS Benchmarking by Sector and Services

  • Net Promoter Scores by Sector - Trending (2019-2023)
  • Traditional Pay-TV Service Provider NPS
  • vMVPD Service NPS
  • Net Promoter Score of OTT Services
  • Pay-TV Service Sentiment: Legacy vs. Streaming Pay TV
  • High Satisfaction with Current Pay-TV Service: Legacy vs. Streaming Pay TV
  • Pay-TV Content Preferences: Legacy vs. Streaming Pay TV

OTT Churn

  • OTT Subscriber Churn
  • vMVPD Services: Subscribers Cancelling OTT Service as a % of Current Subscriber Base
  • Subscribers Cancelling Service as a % of Current Subscriber Base
  • OTT and Streaming TV Subscription Behaviors
  • OTT and Streaming TV Subscription Behaviors, by Streaming TV Subscribers
  • Value of Streaming Services Bundled with Communication Services
  • OTT Churn Triggers
  • OTT Churn Triggers: vMVPDs vs. all OTT Services
  • OTT Service Retention Incentives
  • OTT Service Retention Incentives: vMVPD vs All OTT Services

Appendix