全球託管专用小交换机市场规模、份额、成长分析，按组成部分（解决方案、服务）、组织规模（大型企业、中小企业）、垂直行业（BFSI、医疗保健）- 2024-2031 年行业预测

2022 年全球託管专用小型交换器市场规模为 892 亿美元，预计将从 2023 年的 999 亿美元成长到 2031 年的 2,473.6 亿美元，预测期（2024-2031 年）复合CAGR为 12%。

由于云端技术的广泛采用，託管 PBX 系统的广泛采用经历了显着的激增。改善合规性措施的吸引力，加上云端基础架构提供的固有可扩展性，显着提高了使用者对 PBX 解决方案的使用率。这种技术进步的整合不仅保证了灵活性的提高，而且还满足了不断变化的合规性需求，从而推动了託管 PBX 系统采用的显着增长。

目录

执行摘要

• 市场概况
• 命运之轮

研究方法论

• 资讯采购
• 二手和主要资料来源
• 市场规模估计
• 市场假设与限制

母公司市场分析

• 市场概况
• 市场规模
• 市场动态
  • 司机
  • 机会
  • 限制
  • 挑战

主要市场洞察

• 技术分析
• 定价分析
• 供应链分析
• 价值链分析
• 市场生态系统
• 智慧财产权分析
• 贸易分析
• 启动分析
• 原料分析
• 创新矩阵
• 管道产品分析
• 总体经济指标
• 顶级投资分析
• 成功的关键因素
• 竞争程度

市场动态与展望

• 市场动态
  • 司机
  • 机会
  • 限制
  • 挑战
• 监管环境
• 波特分析
• 对未来颠覆的特别见解

全球託管专用小交换机市场（按组成部分）

• 市场概况
• 解决方案
• 服务
• 网路服务
• 安保服务
• 託管服务

按组织规模分類的全球託管专用小交换市场

• 市场概况
• 大型企业
• 中小企业

按垂直行业分類的全球託管专用分支交换市场

• 市场概况
• BFSI
• 卫生保健
• 政府
• 零售
• 製造业
• 其他的

按地区分類的全球託管专用小交换机市场规模

• 市场概况
• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 德国
  • 西班牙
  • 法国
  • 英国
  • 欧洲其他地区
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 亚太其他地区
• 拉丁美洲
  • 巴西
  • 拉丁美洲其他地区
• 中东和非洲 (MEA)
  • 海湾合作委员会国家
  • 南非
  • MEA 的其余部分

竞争格局

• 前 5 名玩家比较
• 2021 年关键参与者的市场定位
• 主要市场参与者所采取的策略
• 最佳制胜策略
• 近期市集活动
• 主要公司市占率（%），2021年

主要公司简介

• 3CX
• 8x8, Inc.
• AT&T, Inc.
• Avaya, Inc.
• BT Group
• BullsEye Telecom
• CenturyLink, Inc.
• Cisco Systems, Inc.
• Comcast Corporation
• Datavo
• Megapath (Fusion Connect, Inc.)
• Mitel Networks Corporation
• NEC Corporation
• NexGen Technology Group
• NovoLink Communications, Inc.
• OneConnect Services, Inc.
• Ozonetel, Plantronics, Inc.
• RingCentral, Inc.
• TPx Communications, Inc.

Global Hosted Private Branch Exchange Market size was valued at USD 89.2 billion in 2022 and is poised to grow from USD 99.90 billion in 2023 to USD 247.36 billion by 2031, growing at a CAGR of 12% in the forecast period (2024-2031).

The widespread adoption of hosted PBX systems has experienced a remarkable surge thanks to the widespread embrace of cloud technology. The appeal of improved compliance measures, combined with the inherent scalability provided by cloud infrastructure, has significantly boosted the utilization of PBX solutions among users. This integration of technological advancements not only guarantees increased flexibility but also addresses evolving compliance needs, thereby driving significant growth in the adoption of hosted PBX systems.

Top-down and bottom-up approaches were used to estimate and validate the size of the Hosted Private Branch Exchange Market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Hosted Private Branch Exchange Market Segmental Analysis

The global hosted private branch exchange market is segmented on the basis of component, organization size, industry verticals and region. Based on component the market is segmented as, solution, service, network service, security service, managed service. Based on organization size the market is segmented as, large enterprises, SMEs. Based on industry verticals the market is segmented as, BFSI, healthcare, government, retail, manufacturing, others. Based on region the market is segmented as, North America, Europe, Asia Pacific, Latin America.

Drivers of the Hosted Private Branch Exchange Market

Amidst the evolving landscape of global banking post the financial crisis, there has been a notable shift in dynamics. Regulatory reforms, tightening frameworks, and heightened scrutiny worldwide have underscored the need for stricter compliance across markets. Concurrently, there has been a discernible pivot towards prioritizing customer experience as the foremost distinguishing factor in banking services. Moreover, global capital flows have demonstrated a clear redirection, favoring emerging markets.

Restraints in the Hosted Private Branch Exchange Market

The certain challenges hinder the seamless operation of hosted private branch exchange (PBX) systems, particularly in regions grappling with unreliable internet access or limited bandwidth. The stability and reliability of these systems are fundamentally contingent upon a stable internet connection, making irregular or restricted access a significant obstacle.

Market Trends of the Hosted Private Branch Exchange Market

One prominent market trend is the increasing demand for enhanced mobility solutions within enterprises, driving a significant uptick in the adoption of hosted PBX systems. These platforms effectively address mobility challenges by providing businesses with intuitive control panels for managing their phone systems. This accessibility empowers organizations to efficiently configure, monitor, and adjust their communication networks as needed.

Table of Contents

Executive Summary

• Market Overview
• Wheel of Fortune

Research Methodology

• Information Procurement
• Secondary & Primary Data Sources
• Market Size Estimation
• Market Assumptions & Limitations

Parent Market Analysis

• Market Overview
• Market Size
• Market Dynamics
  • Drivers
  • Opportunities
  • Restraints
  • Challenges

Key Market Insights

• Technology Analysis
• Pricing Analysis
• Supply Chain Analysis
• Value Chain Analysis
• Ecosystem of the Market
• IP Analysis
• Trade Analysis
• Startup Analysis
• Raw Material Analysis
• Innovation Matrix
• Pipeline Product Analysis
• Macroeconomic Indicators
• Top Investment Analysis
• Key Success Factor
• Degree of Competition

Market Dynamics & Outlook

• Market Dynamics
  • Drivers
  • Opportunities
  • Restraints
  • Challenges
• Regulatory Landscape
• Porters Analysis
  • Competitive rivalry
  • Threat of Substitute Products
  • Bargaining Power of Buyers
  • Threat of New Entrants
  • Bargaining Power of Suppliers
• Skyquest Special Insights on Future Disruptions
  • Political Impact
  • Economic Impact
  • Social Impact
  • Technical Impact
  • Environmental Impact
  • Legal Impact

Global Hosted Private Branch Exchange Market by Component

• Market Overview
• Solution
• Service
• Network Service
• Security Service
• Managed Service

Global Hosted Private Branch Exchange Market by Organization Size

• Market Overview
• Large Enterprises
• SMEs

Global Hosted Private Branch Exchange Market by Industry Verticals

• Market Overview
• BFSI
• Healthcare
• Government
• Retail
• Manufacturing
• Others

Global Hosted Private Branch Exchange Market Size by Region

• Market Overview
• North America
  • USA
  • Canada
• Europe
  • Germany
  • Spain
  • France
  • UK
  • Rest of Europe
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America
  • Brazil
  • Rest of Latin America
• Middle East & Africa (MEA)
  • GCC Countries
  • South Africa
  • Rest of MEA

Competitive Landscape

• Top 5 Player Comparison
• Market Positioning of Key Players, 2021
• Strategies Adopted by Key Market Players
• Top Winning Strategies
  • By Development
  • By Company
  • By Year
• Recent Activities in the Market
• Key Companies Market Share (%), 2021

Key Company Profiles

• 3CX
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• 8x8, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• AT&T, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Avaya, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• BT Group
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• BullsEye Telecom
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CenturyLink, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco Systems, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Comcast Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Datavo
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Megapath (Fusion Connect, Inc.)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Mitel Networks Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NEC Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NexGen Technology Group
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NovoLink Communications, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• OneConnect Services, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Ozonetel, Plantronics, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• RingCentral, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• TPx Communications, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments