音讯会议服务市场规模、份额、成长分析，按部署模式、按交付类型、按公司规模、按行业垂直和按地区 - 行业预测，2025 年至 2032 年

预计到2023 年，全球音讯会议服务市场价值将达到213 亿美元，从2024 年的223.2 亿美元成长到2032 年的324.8 亿美元，预测期内（2025-2032 年）的复合年增长率为4.8% 。

自 2023 年 10 月起，音讯会议对于高效管理企业和员工变得至关重要，它允许多个参与者仅透过音讯进行富有成效的讨论。这些解决方案的需求日益增长，因为组织希望改善与合作伙伴的沟通并更有效地合作。现代音讯会议工具通常会整合多种线上协作功能，例如萤幕共用、团队讯息和会议记录，从而使音讯会议更有价值。随着企业继续优先考虑高效的沟通管道，音讯会议解决方案市场预计将扩大，以满足不同团队的需求并推动改善业务成果。

目录

介绍

• 调查目的
• 研究范围
• 定义

调查方法

• 资讯采购
• 次要和资料资料
• 市场规模预测
• 市场假设与限制

执行摘要

• 全球市场展望
• 供需趋势分析
• 细分市场机会分析

市场动态及展望

• 市场概况
• 市场规模
• 市场动态
  • 驱动因素和机会
  • 限制与挑战
• 波特的分析

主要市场考察

• 关键成功因素
• 竞争程度
• 主要投资机会
• 市场生态系统
• 市场吸引力指数（2024 年）
• PESTEL 分析
• 总体经济指标
• 价值链分析
• 定价分析
• 技术分析
• 监管分析
• 专利分析
• 案例研究分析

按部署模式分類的音讯会议服务市场规模

• 市场概况
• 主持人
• 基于网路
• 智慧型手机

音频会议服务市场规模（按分销类型）

• 市场概况
• 本地
• 软体即服务

音讯会议服务市场规模（依公司规模）

• 市场概况
• 中小型企业
• 大型企业

音讯会议服务市场规模（按行业）

• 市场概况
• 资讯科技和通讯
• BFSI
• 教育
• 卫生保健
• 政府
• 零售
• 旅游与饭店
• 其他的

音讯会议服务市场规模

• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 德国
  • 西班牙
  • 法国
  • 英国
  • 义大利
  • 其他欧洲国家
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 其他亚太地区
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲国家
• 中东和非洲
  • 海湾合作委员会国家
  • 南非
  • 其他中东和非洲地区

竞争资讯

• 前 5 家公司对比
• 主要企业市场定位（2024年）
• 主要市场参与者所采用的策略
• 近期市场趋势
• 公司市场占有率分析（2024 年）
• 主要企业简介
  • 公司简介
  • 产品系列分析
  • 按细分市场分析市场份额
  • 收益与前一年同期比较（2022-2024 年）

主要企业简介

• Microsoft Corporation（US）
• Zoom Video Communications, Inc.（US）
• Cisco Systems, Inc.（US）
• Huawei Technologies Co., Ltd.（China）
• Avaya Inc.（US）
• Google LLC（US）
• Logitech International SA（Switzerland）
• RingCentral, Inc.（US）
• StarLeaf（UK）
• Fuze, Inc.（US）
• 8x8, Inc.（US）
• BlueJeans（US）
• InterCall（US）
• Teleconference Services（US）
• Pexip（Norway）
• Vidyo, Inc.（US）
• Lifesize, Inc.（US）
• Alcatel-Lucent Enterprise（France）
• LogMeIn, Inc.（US）
• GoToMeeting（US）

结论和建议

Global Audio Conferencing Services Market size was valued at USD 21.3 billion in 2023 and is poised to grow from USD 22.32 billion in 2024 to USD 32.48 billion by 2032, growing at a CAGR of 4.8% during the forecast period (2025-2032).

As of October 2023, audio conferencing is increasingly essential for effective corporate and staff management, enabling productive discussions among multiple participants solely through audio. The growing demand for these solutions stems from organizations seeking to enhance communication with partners and streamline collaborative efforts. Modern audio conferencing tools often integrate various online collaboration features, including screen sharing, team messaging, and conference recording, thereby amplifying the value of audio meetings. As businesses continue to prioritize efficient communication channels, the market for audio conferencing solutions is expected to expand, catering to the needs of diverse teams and driving improved operational outcomes.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Audio Conferencing Services market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Audio Conferencing Services Market Segmental Analysis

Global Audio Conferencing Services Market is segmented by Deployment Mode, Delivery Type, Enterprise Size, Industry and region. Based on Deployment Mode, the market is segmented into Hosted, Web-Based and Mobile. Based on Delivery Type, the market is segmented into On-premises and Software as a Service. Based on Enterprise Size, the market is segmented into Small and Medium Enterprises (SMEs) and Large Enterprises. Based on Industry, the market is segmented into IT & Telecom, BFSI, Education, Healthcare, Government, Retail, Travel & Hospitality and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Audio Conferencing Services Market

One of the key drivers for the Global Audio Conferencing Services market is the increasing trend among organizations to provide dedicated lines for individual employees, enhancing communication options alongside email and instant messaging. This facilitates efficient collaboration, exemplified by scenarios where testing teams can easily conference with development teams within the same building. Such arrangements allow developers to remain at their workstations, accessing necessary programs while testers conduct live evaluations in the lab. This streamlined communication saves valuable time and is anticipated to significantly contribute to the expansion of the audio conferencing services market as businesses seek more effective ways to foster teamwork and productivity.

Restraints in the Global Audio Conferencing Services Market

The Global Audio Conferencing Services market faces significant constraints, particularly concerning the high expenses associated with implementing hardware solutions, which can hinder adoption among small and medium-sized enterprises (SMEs). The notable deployment costs are largely attributed to the necessity for advanced data protection software and hardware to ensure secure data transmission. Additionally, concerns surrounding data privacy, identity protection, and information security further challenge market expansion. To compound the issue, the limited functionality of existing solutions, combined with a lack of expertise among software engineers and developers, can lead to inefficiencies and stifled innovation within the industry.

Market Trends of the Global Audio Conferencing Services Market

The Global Audio Conferencing Services market is witnessing significant growth driven by the increasing need for secure communication and data protection during virtual meetings. Organizations are prioritizing confidentiality, leading to a surge in demand for audio conferencing solutions that offer robust security features and the ability to record discussions for future reference. This trend is further fueled by the rise of remote work and global collaboration, as businesses seek efficient tools to enhance productivity while ensuring compliance with data protection regulations. As a result, the market is poised to expand, with innovative service offerings focused on reliability, security, and user experience becoming paramount.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Technology Analysis
• Regulatory Analysis
• Patent Analysis
• Case Study Analysis

Global Audio Conferencing Services Market Size by Deployment Mode & CAGR (2025-2032)

• Market Overview
• Hosted
• Web-Based
• Mobile

Global Audio Conferencing Services Market Size by Delivery Type & CAGR (2025-2032)

• Market Overview
• On-premises
• Software as a Service

Global Audio Conferencing Services Market Size by Enterprise Size & CAGR (2025-2032)

• Market Overview
• Small and Medium Enterprises (SMEs)
• Large Enterprises

Global Audio Conferencing Services Market Size by Industry & CAGR (2025-2032)

• Market Overview
• IT & Telecom
• BFSI
• Education
• Healthcare
• Government
• Retail
• Travel & Hospitality
• Others

Global Audio Conferencing Services Market Size & CAGR (2025-2032)

• North America (Deployment Mode, Delivery Type, Enterprise Size, Industry)
  • US
  • Canada
• Europe (Deployment Mode, Delivery Type, Enterprise Size, Industry)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Deployment Mode, Delivery Type, Enterprise Size, Industry)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Deployment Mode, Delivery Type, Enterprise Size, Industry)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Deployment Mode, Delivery Type, Enterprise Size, Industry)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Microsoft Corporation (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Zoom Video Communications, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco Systems, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Huawei Technologies Co., Ltd. (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Avaya Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Google LLC (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Logitech International S.A. (Switzerland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• RingCentral, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• StarLeaf (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fuze, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• 8x8, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• BlueJeans (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• InterCall (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Teleconference Services (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Pexip (Norway)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Vidyo, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Lifesize, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Alcatel-Lucent Enterprise (France)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• LogMeIn, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• GoToMeeting (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations