机场自助服务终端市场规模、份额、按组件、部署模式、类型、技术和地区分類的成长分析 - 2025 年至 2032 年产业预测

2023 年全球机场自助服务终端市场规模为 27 亿美元，预计将从 2024 年的 29.1 亿美元成长到 2032 年的 52.2 亿美元，预测期内（2025-2032 年）的复合年增长率为 7.6%。

全球航空业正在经历一场显着的变革，推动其变革的动力来自于旨在改善乘客体验和业务效率的先进技术的采用。亚太地区等地区航空旅行需求的激增促使机场采用生物识别和人工智慧驱动系统等自动化解决方案，以简化登机手续、行李处理和安全管理。加拿大机场关键基础设施计划等政府倡议透过提供资金来加强机场运营，从而支持这一进展。然而，挑战依然存在，包括高昂的部署成本、对生物特征资料的隐私担忧以及对可靠网路连线的需求。然而，由于新冠疫情的爆发，对非接触式解决方案的需求不断增加，这促使机场部署自助服务技术，重点关注个性化和卫生的旅行体验，为行业的持续创新铺平了道路。

目录

介绍

• 调查目的
• 研究范围
• 定义

调查方法

• 资讯采购
• 二次资料和一次资料方法
• 市场规模预测
• 市场假设与限制

执行摘要

• 全球市场展望
• 供需趋势分析
• 细分机会分析

市场动态与展望

• 市场概览
• 市场规模
• 市场动态
  • 驱动因素和机会
  • 限制与挑战
• 波特的分析

关键市场考察

• 关键成功因素
• 竞争程度
• 主要投资机会
• 市场生态系统
• 市场吸引力指数（2024年）
• PESTEL分析
• 总体经济指标
• 价值链分析
• 定价分析
• 案例研究

机场自助服务终端市场规模（依组件划分）及复合年增长率（2025-2032）

• 市场概览
• 硬体
  • 自助服务机壳
  • 显示器/萤幕
  • 自助服务终端机印表机
  • 其他的
• 软体
• 服务

机场自助服务终端市场规模（按部署模式和复合年增长率） (2025-2032)

• 市场概览
• 本地
• 云端基础

机场自助服务终端市场规模（按类型及复合年增长率）（2025-2032）

• 市场概览
• 自助报到亭
• 自动护照检查亭
• 共享自助服务亭
• 行李寄存亭
• 零售亭
• 其他的

机场自助服务终端市场规模（依技术及复合年增长率） (2025-2032)

• 市场概览
• 触控萤幕终端
• 条码扫描器
• RFID读取器
• 生物识别

机场自助服务终端市场规模（按地区）及复合年增长率（2025-2032）

• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 德国
  • 西班牙
  • 法国
  • 英国
  • 义大利
  • 其他欧洲国家地区
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 其他亚太地区
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲
• 中东和非洲
  • 海湾合作委员会国家
  • 南非
  • 其他中东和非洲地区

竞争资讯

• 前五大公司对比
• 主要企业市场定位（2024年）
• 主要市场参与者所采取的策略
• 近期市场趋势
• 公司市场占有率分析（2024年）
• 主要企业简介
  • 公司详情
  • 产品系列分析
  • 公司分部份额分析
  • 收益与前一年同期比较对比（2022-2024 年）

主要企业简介

• SITA
• Amadeus IT Group SA
• NCR Corporation
• Fujitsu Ltd
• Diebold Nixdorf
• Embross
• Materna IPS GmbH
• Collins Aerospace
• Toshiba Tec Corporation
• Advantech Co. Ltd.
• Elenium Automation Pty Ltd
• Innovative Travel Solutions
• KIOSK Information Systems
• Olea Kiosks Inc.
• Phoenix Kiosk, Inc.

结论和建议

Global Airport Kiosk Market size was valued at USD 2.7 Billion in 2023 and is poised to grow from USD 2.91 Billion in 2024 to USD 5.22 Billion by 2032, growing at a CAGR of 7.6% in the forecast period (2025-2032).

The global aviation sector is experiencing a notable transformation, propelled by the adoption of advanced technologies aimed at enhancing passenger experiences and operational efficiency. Regions like Asia-Pacific are witnessing a surge in air travel demand, prompting airports to implement automated solutions such as biometric verification and AI-driven systems for streamlined check-ins, baggage handling, and security. Government initiatives, like Canada's Airport Critical Infrastructure Program, support these advancements by funding enhancements in airport operations. However, challenges remain, including high implementation costs, privacy concerns regarding biometric data, and the need for reliable internet connectivity. Nevertheless, the demand for contactless solutions intensified by the COVID-19 pandemic is driving airports to embrace self-service technologies, with a focus on personalized, hygienic travel experiences, paving the way for continued innovation in the industry.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Airport Kiosk market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Airport Kiosk Market Segments Analysis

The global airport kiosk market is segmented into component, deployment model, type, technology, and region. By component, the market is classified into hardware (kiosk enclosure, display/screen, kiosk printer, others), software, and services. Depending on deployment model, it is divided into on-premise, and cloud-based. According to type, the market is categorized into check-in kiosks, automated passport control kiosks, common-use self-kiosk, bag drop kiosks, retail kiosks, and others. Based on technology, the market is segmented into touchscreen terminals, barcode scanners, RFID readers, and biometric recognition. Regionally, the market is analyzed across North America, Europe, Asia-Pacific, Middle East & Africa, and Latin America.

Driver of the Global Airport Kiosk Market

The global airport kiosk market is being significantly driven by the evolving landscape of international air travel. According to the International Civil Aviation Organization (ICAO), there was a remarkable 47% surge in passenger numbers, reaching 3.6 billion in 2022, which has prompted substantial investments in kiosks to enhance operational efficiency. Notably, in 2023, Dubai Airports introduced 120 biometric kiosks, effectively expediting the check-in process and improving customer experiences. As governments across the globe seek to incorporate automation solutions to meet evolving traveler expectations, the demand for advanced kiosk technologies continues to grow, shaping the future of airport operations.

Restraints in the Global Airport Kiosk Market

The Global Airport Kiosk market faces significant restraints primarily due to the high initial investment and ongoing maintenance costs associated with implementing these systems. Many airports, particularly smaller or those located in underdeveloped regions, find it challenging to afford the substantial expenses involved in such large-scale purchases. The costs of installation, integrating kiosks into existing infrastructure, and customizing these systems to comply with local regulations exacerbate the financial burden, making it difficult to achieve a favorable return on investment. Furthermore, the continuous need for maintenance and occasional overhauls to ensure optimal functionality and security can deter airports from adopting kiosk systems, ultimately hindering innovation and affecting overall operational efficiency.

Market Trends of the Global Airport Kiosk Market

The Global Airport Kiosk market is experiencing a robust upward trend as airports globally enhance their IT budgets, with 93% anticipating increases in 2023. This significant investment reflects a broader commitment to digital transformation and improved passenger experiences. By integrating advanced technologies into self-service kiosks, airports are streamlining passenger processing and enhancing operational efficiency. This trend towards self-service solutions not only expedites check-in and boarding but also caters to the growing demand for contactless services post-pandemic. As airports prioritize modernization, the demand for innovative kiosk solutions is expected to surge, driving substantial growth in the market.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive Rivalry
  • Threat Of Substitute
  • Bargaining Power Of Buyers
  • Threat Of New Entrants
  • Bargaining Power Of Suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Case Studies

Global Airport Kiosk Market Size by Component & CAGR (2025-2032)

• Market Overview
• Hardware
  • Kiosk Enclosure
  • Display/Screen
  • Kiosk Printer
  • Others
• Software
• Services

Global Airport Kiosk Market Size by Deployment Model & CAGR (2025-2032)

• Market Overview
• On-Premise
• Cloud-Based

Global Airport Kiosk Market Size by Type & CAGR (2025-2032)

• Market Overview
• Check-in Kiosks
• Automated Passport Control Kiosks
• Common-use Self-kiosk
• Bag Drop Kiosks
• Retail Kiosks
• Others

Global Airport Kiosk Market Size by Technology & CAGR (2025-2032)

• Market Overview
• Touchscreen Terminals
• Barcode Scanners
• RFID Readers
• Biometric Recognition

Global Airport Kiosk Market Size & CAGR (2025-2032)

• North America (Component, Deployment Model, Type, Technology)
  • US
  • Canada
• Europe (Component, Deployment Model, Type, Technology)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Deployment Model, Type, Technology)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Deployment Model, Type, Technology)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Deployment Model, Type, Technology)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• SITA
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Amadeus IT Group SA
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NCR Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fujitsu Ltd
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Diebold Nixdorf
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Embross
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Materna IPS GmbH
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Collins Aerospace
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Toshiba Tec Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Advantech Co. Ltd.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Elenium Automation Pty Ltd
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Innovative Travel Solutions
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• KIOSK Information Systems
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Olea Kiosks Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Phoenix Kiosk, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations