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全球服务交付自动化市场：到 2028 年的预测——按类型、组织规模、最终用户和地区分析
市场调查报告书
商品编码
1218888

全球服务交付自动化市场：到 2028 年的预测——按类型、组织规模、最终用户和地区分析

Service Delivery Automation Market Forecasts to 2028 - Global Analysis By Type, Organization Size, End User, and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 175+ Pages | 商品交期: 2-3个工作天内

价格

根据 Stratistics MRC 的数据，全球服务交付自动化市场将在 2022 年创下 82.1 亿美元的记录，并预计在 2028 年达到 400.2 亿美元，预测期内的复合年增长率为 30.2%，并且在不断增长。

流程自动化，称为“服务交付自动化”，处理面向客户的任务，例如创建和跟踪票证、响应查询和解决请求。通过利用人工智能技术，服务交付自动化使人类的手工工作自动化。必须协调企业的许多职能才能达到预期的结果。这些任务由为客户服务的各个部门处理。通过这种方式，数据流增强了我们对消费者旅程的了解。了解服务交付自动化的好处和基本原理对于推动市场增长至关重要。

根据国家发改委（NDRC）的数据，2019 年前 8 个月，中国高技术製造业投资有所增长。2019年1-8月投资同比增长12%，1-7月增长0.9%。

市场动态

促进者

各公司对服务交付自动化的采用情况

随着行业的扩张，自动化变得越来越必要，以提高流程敏捷性和在紧迫的时间限制下提供高质量的服务。随着新的和改进的技术被集成到各种服务交付自动化类型中，人工智能的进步预计市场将会增长。然而，由于对自动化通用和行业特定流程的需求不断增长，这推动了市场增长，因此对业务流程自动化的需求也在增加。

阻碍因素

缺乏供应商意识和理解

供应商需要了解贵公司的自动化需求，以便为您的业务需求提供最佳解决方案。供应商和组织之间的沟通不畅也会导致交付正确解决方案的不一致。高昂的初始成本不仅发生在发达国家，也发生在发展中国家。维护和自动化软件和脚本的成本是阻碍增长的增量投资。此外，服务交付的自动化导致全职员工 (FTE) 数量的减少和服务交付中心的整合，进一步抑制了服务交付自动化市场的增长。

机会

生活方式的改变

许多最终用户行业正在拥抱数字化劳动力，并通过自动化业务流程的自动化解决方案带来越来越多的功能优势。此外，市场供应商正在通过包括自动化生命週期管理、工作负载管理、凭证管理、Citrix 自动化和新数据 API 等领域的新功能来改进他们的产品。这些改进正在吸引需要更多操作和安全功能的行业新部门，从而推动市场增长。

威胁

培训成本高

培训电算化不仅有利于员工培训流程的高效化和自动化，同时也需要企业投入大量的时间和金钱。这表明以前由人类手动执行的一些任务将由程序处理。通常，它以一种非常足智多谋的方式使繁琐和重复的过程自动化。因此，培训团队可以将更多时间花在製定学习目标、设计课程和製作高质量内容等重要职责上。这个过程通常使用学习管理系统在线完成，学习管理系统充当主要的自动化平台并阻碍市场的增长。

COVID-19 的影响

COVID-19 疫情对从超市到奢侈品製造商的大多数企业产生了重大影响。由于冠状病毒检疫和自我隔离，零售商正在关闭实体店并将服务转移到网上。此外，随着越来越多的人呆在家里，对在线订购和送货服务的需求也越来越大。许多企业抱怨他们目前的送货服务有限，一些客户几天后才收到他们的货物。为了应对这种订单和交付量的激增，一些大公司已经宣布大规模招聘以加速市场。

IT 流程自动化部分将是预测期内最大的部分

IT 流程自动化领域预计将显着增长，因为模仿重复人类动作的软件机器人可以减少处理时间并执行数倍的任务。更快的处理速度还可以通过减少响应请求所需的时间来提高客户满意度。此外，过程自动化软件机器人全天 24 小时运行，使它们能够随时执行一些业务活动和职责。此外，由于机器人是忠实于经批准的来源製造的，因此可以在很大程度上消除人为错误。因此，上述所有优势都在推动市场的增长。

BFSI 行业预计在预测期内将见证最高的复合年增长率。

通过与各种系统合作自动执行任务并实现速度和准确性，机器人有望显着减少人为错误、运营成本和处理时间，从而提高运营效率。，因为提高的数据准确性使软件机器人能够执行数据提取和输入任务在数小时内处理数百条记录，无需人工干预即可实现出色的准确性。客户自助服务选项的快速推出将使代理商能够专注于改善客户互动，进一步推动服务交付自动化市场的增长。

市场占有率最高的地区

由于大中型企业对自动化的接受度越来越高，亚太地区预计在预测期内将占据最大的市场份额，亚太市场正在健康发展。。向工业 4.0 的过渡和数字技术的日益应用目前正威胁着亚洲的製造业。为了鼓励中小企业采用机器人，一些机器人製造商正在生产租赁模式以推动市场增长。

复合年增长率最高的地区

预计欧洲将在预测期内实现最高的复合年增长率。这是由于该地区各个行业都采用了服务交付自动化解决方案，极大地改变了企业间的 IT 部门和业务流程，并采用了各种先进技术。

重大发展

2023 年 1 月，Xerox收购了 Advanced UK，后者是英国硬件和託管打印服务提供商，也是Xerox的长期白金合作伙伴。通过此次收购，施乐将进一步加强垂直整合，继续加强其在英国的业务，并为 Advanced UK 的客户群提供连续性。

2023 年 1 月，Xerox宣布进入 PEAC Solutions 和 Forward Funding Solutions，以促进其 FITTLE 金融业务的持续增长。远期融资协议主要针对美国直接来源，初始期限为一年，此后自动延期一年，除非任何一方终止。

本报告内容

  • 区域和国家细分市场份额评估
  • 给新进入者的战略建议
  • 涵盖 2020、2021、2022、2025 和 2028 年的市场数据
  • 涵盖市场趋势（市场驱动因素、驱动因素、机遇、威胁、挑战、投资机会、建议）
  • 基于市场估计的关键业务领域的战略建议
  • 竞争格局映射关键共同趋势
  • 公司概况，包括详细战略、财务状况和近期发展
  • 映射最新技术进步的供应链趋势

免费定制服务

订阅此报告的客户将免费获得以下自定义选项之一。

  • 公司简介
    • 其他市场参与者的综合概况（最多 3 家公司）
    • 主要参与者的 SWOT 分析（最多 3 家公司）
  • 区域细分
    • 根据客户要求对主要国家的市场估计、预测和復合年增长率（注：基于可行性检查。）
  • 竞争标桿
    • 根据产品组合、地域分布和战略联盟对主要参与者进行基准测试

目录

第一章内容提要

第二章前言

  • 概述
  • 利益相关者
  • 调查范围
  • 调查方法
    • 数据挖掘
    • 数据分析
    • 数据验证
    • 研究方法
  • 研究来源
    • 主要研究来源
    • 二手研究资源
    • 假设

第三章市场趋势分析

  • 促进者
  • 抑製剂
  • 机会
  • 威胁
  • 最终用户分析
  • 新兴市场
  • COVID-19 的影响

第4章波特五力分析

  • 供应商的议价能力
  • 买方议价能力
  • 替代品的威胁
  • 新进入者的威胁
  • 竞争对手之间的竞争

5 全球服务交付自动化市场，按类型

  • IT流程自动化
  • 业务流程自动化

6 全球服务交付自动化市场，按组织规模

  • 中小企业
  • 中型公司
  • 大公司

7. 全球服务交付自动化市场，按最终用户分类

  • 资讯科技、通讯、媒体
  • BFSI更多
  • 酒店和交通
  • 零售和消费品
  • 製造/物流
  • 医疗保健和製药
  • 其他最终用户

8.按地区分列的全球服务交付自动化市场

  • 北美
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 意大利
    • 法国
    • 西班牙
    • 欧洲其他地区
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳大利亚
    • 新西兰
    • 韩国
    • 亚太其他地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 其他南美洲
  • 中东和非洲
    • 沙特阿拉伯
    • 阿拉伯联合酋长国
    • 卡塔尔
    • 南非
    • 其他中东

第九章主要进展

  • 协议、伙伴关係、合作和合资企业
  • 收购与合併
  • 新产品发布
  • 业务拓展
  • 其他关键策略

第十章公司简介

  • Automation Anywhere Inc.
  • IPsoft Inc.
  • Xerox Corporation
  • NICE Systems Ltd
  • Uipath SRL
  • Blue Prism
  • Celaton Limited
  • Accenture Inc.
  • AutomationEdge Technologies Inc.
  • Arago GmbH
  • Exilant Technologies Pvt Ltd
  • Openspan Pvt Ltd
  • CA Technologies
  • International Business Machine Corporation
  • Sutherland Global Services
Product Code: SMRC22424

According to Stratistics MRC, the Global Service Delivery Automation Market is accounted for $8.21 billion in 2022 and is expected to reach $40.02 billion by 2028 growing at a CAGR of 30.2% during the forecast period. Process automation known as "Service Delivery Automation" deals with customer-facing tasks including creating and tracking tickets, responding to inquiries, resolving requests, etc. By leveraging artificial intelligence technology, service delivery automation automates manual human actions. To obtain the intended results, it is necessary to coordinate a number of corporate functions. Different customer-facing departments are responsible for these business operations. A data flow thus enhances knowledge about the consumer journey. Understanding the advantages and rationale for service delivery automation is so important which are driving the market growth.

According to the National Development and Reform Commission (NDRC), China's investment in the high-tech manufacturing industry grew in the first eight months of 2019. From January 2019 to August 2019, the investment increased by 12% Year-on-Year, quickening 0.9% indicates from that in the January-July period.

Market Dynamics:

Driver:

Adoption of various companies to the service delivery automation

As industries have expanding, automation has become increasingly necessary in order to increase process agility and deliver high-quality services within strict time constraints. As new and improved technologies are integrated into various service delivery automation types, the market will grow as a result of advancements in artificial intelligence. However the demand for business process automation has been increasing due to the growing need to automate generic and industrial specific processes which thereby are propelling the market growth.

Restraint:

Lack of awareness and understanding among the vendors

Vendors need to understand the automation need of organisations to deliver a solution that best fits and meets their business needs. Moreover, the lack of communication between the vendor and the organisation can also lead to consistency in delivering the adequate solution. The high monetary expenses for the initial implementation in developed as well as developing countries. The cost of maintaining and automating the software and scripts are incremental investments that are hindering growth. Furthermore, service delivery automation leads to a reduction in full-time equivalents (FTE) numbers which lead to the consolidation of delivery centers which is further restraining the growth of the service delivery automation market.

Opportunity:

Change in lifestyle patterns

The increased functional benefits of automation solutions for business process automation across many end-user industries, along with the increasing acceptance of a digital workforce. Moreover, by including new capabilities in areas like automation lifecycle management, workload management, credential management, and Citrix automation as well as by including new data APIs, market suppliers improve their services. These improvements are drawing in new sectors of industry that demand more operational and security capabilities are driving the market growth.

Threat:

High training cost

Computerised training increases the efficiency and automation of the employee training process as well as requires lots of time and money for the company to invest. It suggests that some of the duties that were previously carried out manually by a human are now handled by a programme. Usually, it automates tedious and repetitive processes in a very resourceful manner. As a result, the training team has more time to devote to important responsibilities like developing learning objectives, designing courses, and producing high-quality content. This procedure is frequently completed online using a learning management system, which serves as the main automation platform which hampers the market growth.

COVID-19 Impact

The COVID-19 outbreak has had a significant impact on the majority of enterprises, from supermarkets to luxury goods companies. Retailers are closing their physical locations and shifting their service online as a result of the corona virus quarantine and self-isolation. Additionally, since more individuals stay at home, there is a growing need for online ordering and delivery services. Numerous businesses have been complaining that their current delivery services are constrained, and some customers may experience a few day delays in receiving their products. To keep up with the enormous rise in orders and deliveries, some prominent corporations have announced widespread hiring's which have accelerated the market.

The IT Process Automation segment is expected to be the largest during the forecast period

The IT Process Automation segment is estimated to have a lucrative growth, due to faster processing, which employs software robots to mimic repetitive human movements, can finish several times as many tasks. Additionally, a quicker processing time improves customer satisfaction by reducing the amount of time it takes to react to requests. Additionally, process automation software robots operate around-the-clock, ensuring that some business activities and duties are carried out at all times. They also have the option to defer work until the next day if something requires human intervention, which helps to eliminate the great bulk of human error from processes because they are created to adhere to approved sources. Thus all the above benefits are propelling the market growth.

The BFSI segment is expected to have the highest CAGR during the forecast period

The BFSI segment is anticipated to witness the fastest CAGR growth during the forecast period, due to its higher operational efficiencies which significantly reduce human errors, operational costs, and processing time using bots that work alongside different systems to automate tasks delivering speed and accuracy and enhanced data accuracy which let software bots execute data extraction and entry tasks for hundreds of records in a couple of hours, delivering exceptional accuracy without human intervention. Improved customer experiences in which fast-track deployment of customer self-service options allows free reps to focus on improved customer interactions through which the growth of the service delivery automation market is further grown.

Region with highest share:

Asia Pacific is projected to hold the largest market share during the forecast period owing to the growing acceptance of automation among large- and medium-sized businesses; the Asia-Pacific market is expanding healthily. The industry 4.0 transformation and the expansion of digital technology adaptation are currently threatening the Asian manufacturing sector. In order to hasten the adoption of robots by small- to medium-sized firms, some robot manufacturers are producing leasing models thereby enhancing the market growth.

Region with highest CAGR:

Europe is projected to have the highest CAGR over the forecast period, owing to the implementation of the service delivery automation solutions across varied industries in this region, the It departments as well as the business processing across the enterprises are dramatically changing and adopting various advanced technologies in which the service delivery automation has been gaining popularity in the market in this region which has been boosting the market growth in this region.

Key players in the market

Some of the key players profiled in the Service Delivery Automation Market include Automation Anywhere Inc., IPsoft Inc., Xerox Corporation, NICE Systems Ltd, Uipath SRL, Blue Prism, Celaton Limited, Accenture Inc., AutomationEdge Technologies Inc., Arago GmbH, Exilant Technologies Pvt Ltd, Openspan Pvt Ltd, CA Technologies, International Business Machine Corporation and Sutherland Global Services

Key Developments:

In Jan 2023, Xerox Acquires Advanced UK, UK-based hardware and managed print services provider, and long-standing Xerox Platinum partner. This acquisition allows Xerox to further vertically integrate, continue to strengthen its presence in the UK, and provide continuity to Advanced UK's customer base.

In Jan 2023, Xerox Announces Entry into Forward Funding Solution with PEAC Solutions to Drive Continued Growth of FITTLE Financing Business, The Forward Funding Agreement primarily covers U.S. direct originations and has an initial term of one-year, with automatic one-year extensions thereafter, unless terminated by either party.

Types Covered:

  • IT Process Automation
  • Business Process Automation

Organization Sizes Covered:

  • Small Enterprises
  • Medium Enterprises
  • Large Enterprises

End Users Covered:

  • IT, Telecommunication & Media
  • BFSI
  • Hospitality & Transportation
  • Retail & Consumer Goods
  • Manufacturing & Logistics
  • Healthcare & Pharmaceuticals
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2020, 2021, 2022, 2025, and 2028
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 End User Analysis
  • 3.7 Emerging Markets
  • 3.8 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Service Delivery Automation Market, By Type

  • 5.1 Introduction
  • 5.2 IT Process Automation
  • 5.3 Business Process Automation

6 Global Service Delivery Automation Market, By Organization Size

  • 6.1 Introduction
  • 6.2 Small Enterprises
  • 6.3 Medium Enterprises
  • 6.4 Large Enterprises

7 Global Service Delivery Automation Market, By End User

  • 7.1 Introduction
  • 7.2 IT, Telecommunication & Media
  • 7.3 BFSI
  • 7.4 Hospitality & Transportation
  • 7.5 Retail & Consumer Goods
  • 7.6 Manufacturing & Logistics
  • 7.7 Healthcare & Pharmaceuticals
  • 7.8 Other End Users

8 Global Service Delivery Automation Market, By Geography

  • 8.1 Introduction
  • 8.2 North America
    • 8.2.1 US
    • 8.2.2 Canada
    • 8.2.3 Mexico
  • 8.3 Europe
    • 8.3.1 Germany
    • 8.3.2 UK
    • 8.3.3 Italy
    • 8.3.4 France
    • 8.3.5 Spain
    • 8.3.6 Rest of Europe
  • 8.4 Asia Pacific
    • 8.4.1 Japan
    • 8.4.2 China
    • 8.4.3 India
    • 8.4.4 Australia
    • 8.4.5 New Zealand
    • 8.4.6 South Korea
    • 8.4.7 Rest of Asia Pacific
  • 8.5 South America
    • 8.5.1 Argentina
    • 8.5.2 Brazil
    • 8.5.3 Chile
    • 8.5.4 Rest of South America
  • 8.6 Middle East & Africa
    • 8.6.1 Saudi Arabia
    • 8.6.2 UAE
    • 8.6.3 Qatar
    • 8.6.4 South Africa
    • 8.6.5 Rest of Middle East & Africa

9 Key Developments

  • 9.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 9.2 Acquisitions & Mergers
  • 9.3 New Product Launch
  • 9.4 Expansions
  • 9.5 Other Key Strategies

10 Company Profiling

  • 10.1 Automation Anywhere Inc.
  • 10.2 IPsoft Inc.
  • 10.3 Xerox Corporation
  • 10.4 NICE Systems Ltd
  • 10.5 Uipath SRL
  • 10.6 Blue Prism
  • 10.7 Celaton Limited
  • 10.8 Accenture Inc.
  • 10.9 AutomationEdge Technologies Inc.
  • 10.10 Arago GmbH
  • 10.11 Exilant Technologies Pvt Ltd
  • 10.12 Openspan Pvt Ltd
  • 10.13 CA Technologies
  • 10.14 International Business Machine Corporation
  • 10.15 Sutherland Global Services

List of Tables

  • 1 Global Service Delivery Automation Market Outlook, By Region (2020-2028) ($MN)
  • 2 Global Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 3 Global Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 4 Global Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 5 Global Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 6 Global Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 7 Global Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 8 Global Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 9 Global Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 10 Global Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 11 Global Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 12 Global Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 13 Global Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 14 Global Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 15 Global Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 16 Global Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)
  • 17 North America Service Delivery Automation Market Outlook, By Country (2020-2028) ($MN)
  • 18 North America Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 19 North America Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 20 North America Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 21 North America Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 22 North America Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 23 North America Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 24 North America Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 25 North America Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 26 North America Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 27 North America Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 28 North America Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 29 North America Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 30 North America Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 31 North America Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 32 North America Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)
  • 33 Europe Service Delivery Automation Market Outlook, By Country (2020-2028) ($MN)
  • 34 Europe Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 35 Europe Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 36 Europe Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 37 Europe Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 38 Europe Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 39 Europe Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 40 Europe Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 41 Europe Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 42 Europe Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 43 Europe Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 44 Europe Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 45 Europe Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 46 Europe Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 47 Europe Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 48 Europe Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)
  • 49 Asia Pacific Service Delivery Automation Market Outlook, By Country (2020-2028) ($MN)
  • 50 Asia Pacific Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 51 Asia Pacific Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 52 Asia Pacific Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 53 Asia Pacific Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 54 Asia Pacific Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 55 Asia Pacific Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 56 Asia Pacific Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 57 Asia Pacific Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 58 Asia Pacific Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 59 Asia Pacific Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 60 Asia Pacific Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 61 Asia Pacific Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 62 Asia Pacific Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 63 Asia Pacific Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 64 Asia Pacific Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)
  • 65 South America Service Delivery Automation Market Outlook, By Country (2020-2028) ($MN)
  • 66 South America Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 67 South America Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 68 South America Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 69 South America Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 70 South America Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 71 South America Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 72 South America Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 73 South America Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 74 South America Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 75 South America Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 76 South America Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 77 South America Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 78 South America Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 79 South America Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 80 South America Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)
  • 81 Middle East & Africa Service Delivery Automation Market Outlook, By Country (2020-2028) ($MN)
  • 82 Middle East & Africa Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 83 Middle East & Africa Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 84 Middle East & Africa Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 85 Middle East & Africa Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 86 Middle East & Africa Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 87 Middle East & Africa Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 88 Middle East & Africa Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 89 Middle East & Africa Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 90 Middle East & Africa Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 91 Middle East & Africa Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 92 Middle East & Africa Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 93 Middle East & Africa Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 94 Middle East & Africa Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 95 Middle East & Africa Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 96 Middle East & Africa Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)