封面
市场调查报告书
商品编码
1392890

2024 年自动化服务交付全球市场报告

Service Delivery Automation Global Market Report 2024

出版日期: 按订单生产 | 出版商: The Business Research Company | 英文 200 Pages | 商品交期: 2-10个工作天内

价格
简介目录

近年来,自动化服务交付的市场规模迅速扩大。将从2023年的73.3亿美元扩大到2024年的94.5亿美元,复合年增长率为28.9%。从历史上看,成长的配合措施降低成本和提高业务效率、IT 环境复杂性的增加、对更快服务交付的需求、业务流程外包 (BPO) 的扩展以及机器人流程自动化 (RPA) 的采用。

2023 年自动化服务交付市场最大的地区是北美。预计亚太地区将成为预测期内成长最快的地区。自动化服务交付市场报告涵盖的地区包括亚太地区、西欧、东欧、北美、南美以及中东和非洲。

目录

第一章执行摘要

第二章 自动服务交付市场特点

第三章自动化服务交付市场趋势与策略

第四章自动化服务交付市场-宏观经济情景

  • 高通膨对市场的影响
  • 乌克兰与俄罗斯战争对市场的影响
  • COVID-19 对市场的影响

第五章 全球自动化服务交付市场规模与成长

  • 市场促进因素/市场抑制因素
    • 市场驱动因素
    • 市场抑制因素
  • 2018-2023年市场规模与成长实绩
  • 市场规模与成长预测,2023-2028,2033F

第六章自动化服务交付市场区隔

  • 全球自动化服务交付市场,按类型细分、实绩和预测,2018-2023、2023-2028F、2033F
  • IT流程自动化
  • 业务流程自动化
  • 全球自动化服务交付市场,按组件细分、实绩和预测,2018-2023、2023-2028F、2033F
  • 软体
  • 服务
  • 全球自动化服务交付市场,按使用者类型细分、实绩和预测,2018-2023、2023-2028F、2033F
  • 大公司
  • 中小企业
  • 全球自动化服务交付市场,按行业细分、实绩和预测,2018-2023、2023-2028F、2033F
  • BFSI
  • 卫生保健
  • 旅游
  • 饭店/休閒
  • 资讯科技/通讯
  • 製造业
  • 运输/物流
  • 零售
  • 其他的

第 7 章自动化服务交付市场区域与国家分析

  • 全球自动化服务交付市场,按地区、实绩和预测,2018-2023、2023-2028F、2033F
  • 全球自动化服务交付市场,按国家、实绩和预测,2018-2023、2023-2028F、2033F

第八章亚太自动化服务交付市场

  • 概述
  • 区域资讯、COVID-19疾病的影响、市场资讯、背景资讯、政府配合措施、法规、监管机构、主要组织、课税、企业税务结构、投资、主要企业
  • 按类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 按使用者类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 产业细分、实绩与预测,2018-2023、2023-2028F、2033F

第九章中国自动化服务交付市场

第十章 印度自动化服务交付市场

第11章:日本的自动服务交付市场

第十二章澳洲自动化服务交付市场

第十三章印尼自动化服务交付市场

第十四章韩国自动化服务交付市场

第十五章西欧自动化服务交付市场

  • 概述
  • 按类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 按使用者类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 产业细分、实绩与预测,2018-2023、2023-2028F、2033F

第十六章英国自动化服务交付市场

第十七章 德国自动化服务交付市场

第十八章法国自动化服务交付市场

第十九章义大利自动化服务交付市场

第二十章西班牙自动化服务交付市场

第21章东欧自动化服务交付市场

  • 概述
  • 按类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 按使用者类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 产业细分、实绩与预测,2018-2023、2023-2028F、2033F

第22章 俄罗斯自动化服务交付市场

第23章北美自动化服务交付市场

  • 概述
  • 按类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 按使用者类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 产业细分、实绩与预测,2018-2023、2023-2028F、2033F

第24章美国自动化服务交付市场

第25章:加拿大自动化服务交付市场

第26章南美洲自动化服务交付市场

  • 概述
  • 按类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 按使用者类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 产业细分、实绩与预测,2018-2023、2023-2028F、2033F

第27章巴西自动化服务交付市场

第28章中东自动化服务交付市场

  • 概述
  • 按类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 按使用者类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 产业细分、实绩与预测,2018-2023、2023-2028F、2033F

第29章非洲自动化服务交付市场

  • 概述
  • 按类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 按使用者类型、实绩和预测细分,2018-2023、2023-2028F、2033F
  • 产业细分、实绩与预测,2018-2023、2023-2028F、2033F

第30章 自动服务交付市场竞争形势及公司概况

  • 自动化服务交付市场竞争形势
  • 自动化服务交付市场公司概况
    • International Business Machines Corporation
    • Xerox Corporation
    • Blue Prism Group PLC
    • Automation Anywhere Inc.
    • CA Technologies

第31章全球自动化服务交付市场的竞争基准化分析

第 32 章:全球自动化服务交付市场竞争仪表板

第33章 自动化服务交付市场的重大併购

第34章自动化服务交付市场未来展望与潜力分析

第35章附录

简介目录
Product Code: r10578

“Service Delivery Automation Global Market Report 2024 ” from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on service delivery automation market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for service delivery automation? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? “The service delivery automation market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

Scope

Markets Covered:

  • 1) By Type: IT Process Automation; Business Process Automation
  • 2) By Component: Software; Services
  • 3) By User Type: Large Enterprises; Small And Medium Enterprises
  • 4) By Industry Vertical: Bfsi; Healthcare; Travel; Hospitality And Leisure; It And Telecom; Manufacturing; Transport And Logistics; Retail; Others Vertical Industry
  • Companies Mentioned: International Business Machines Corporation; Xerox Corporation; Blue Prism Group PLC; Automation Anywhere Inc.; CA Technologies
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Executive Summary

Service delivery automation encompasses a wide range of technologically assisted human tasks integrated into business or IT processes. It is employed to achieve multi-dimensional visibility into businesses and streamline service processes.

The main types of service delivery automation are IT process automation and business process automation. IT Process Automation is utilized to replace repetitive manual tasks, processes, and workflows with automated solutions. It involves automating IT services, support, and administration into workflows to eliminate the time and cost associated with manual management. The components of service delivery automation include software and services, catering to various user types such as large enterprises and small to medium enterprises. The application of service delivery automation spans across multiple industry verticals, including BFSI, healthcare, travel, hospitality and leisure, IT and telecom, manufacturing, transport and logistics, retail, and others.

The service delivery automation market research report is one of a series of new reports from The Business Research Company that provides service delivery automation market statistics, including service delivery automation industry global market size, regional shares, competitors with a service delivery automation market share, detailed service delivery automation market segments, market trends and opportunities, and any further data you may need to thrive in the service delivery automation industry. This anomaly detection market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The service delivery automation market size has grown exponentially in recent years. It will grow from $7. 33 billion in 2023 to $9. 45 billion in 2024 at a compound annual growth rate (CAGR) of 28. 9%. The growth observed in the historical period can be attributed to cost reduction and operational efficiency initiatives, the increasing complexity of IT environments, the need for faster service delivery, the expansion of business process outsourcing (BPO), and the adoption of robotic process automation (RPA).

The service delivery automation market size is expected to see exponential growth in the next few years. It will grow to $25. 11 billion in 2028 at a compound annual growth rate (CAGR) of 27. 7%. The anticipated growth in the forecast period can be attributed to the emphasis on end-to-end process automation, the growth in cloud-based service delivery models, increased adoption of intelligent virtual agents, and a focus on customer experience and personalization. Key trends expected in the forecast period include hyperautomation for comprehensive automation solutions, the integration of machine learning for predictive service delivery, the adoption of chatbots and virtual assistants, a shift towards self-service and autonomous operations, and collaboration between humans and automated systems in service delivery.

The anticipated increase in the utilization of automation solutions is poised to drive the growth of the service delivery automation market in the coming years. Automation empowers digitally enabled organizations to transform their service delivery and operations, leading to enhanced cost savings, accuracy, and scalability of productivity. The growing functional advantages of automation solutions for business process automation across diverse end-user industries, including technology and finance, are expected to fuel the expansion of the service delivery automation market. According to Imaginovation, a premium custom application development company in the United States, 67% of global companies adopted business process automation solutions in 2022, improving end-to-end visibility across different systems. Additionally, 24% of companies have initiated the implementation of low-code process automation systems, and 29% plan to adopt such software shortly. Consequently, the escalating use of automation solutions is a key driver for the growth of the service delivery automation market.

The increasing adoption of a digital workforce is anticipated to be a driving force behind the growth of the service delivery automation market. The digital workforce involves the collaboration of software robots with human workers to perform repetitive tasks using systematic processes, freeing up human workers for more valuable projects. A technology-powered workforce can adapt to new tasks and procedures, boosting accuracy and productivity while operating continuously. This approach enhances customer satisfaction, increases employee productivity, and expands business operations. According to The Future of Jobs Report 2023 by the World Economic Forum, 86% of firms plan to integrate digital platforms and applications into their operations within the next five years. Hence, the growing adoption of a digital workforce is poised to be a significant contributor to the growth of the service delivery automation market.

A notable trend in the service delivery automation market is the emphasis on product innovations. Major companies within the market are concentrating on the development of new and innovative solutions to fortify their market positions. For example, in April 2022, UiPath, a US-based software company, introduced a new Automation as a Service available on the Finastra cloud, a UK-based software company. This service, accessible to thousands of banks, credit unions, and financial institutions, enables rapid digitization, expansion of core services, and focused resource allocation toward customer-oriented services. By integrating the power of automation with the security and compliance of Finastra's cloud-based infrastructure, UiPath aims to offer an efficient solution for the banking industry.

Incorporating chatbots and virtual assistants to enhance capacity and service quality is a key focus for major companies operating in the service delivery automation market. Chatbots handle customer service interactions, while virtual assistants play a supportive role when strategically implemented in daily operations. For instance, in February 2023, Kore. ai, a US-based software company, announced the integration of its Experience Optimization (XO) Platform for conversational AI with the automation capabilities of Intelligent Virtual Assistant for Sunshine Conversations, a messaging platform from Zendesk Inc., a US-based software as a service company. This integration accelerates customer service processes by leveraging virtual assistants that automate up to 90% of front-line inquiries.

In March 2021, ServiceNow, a US-based software company, acquired Intellibot for an undisclosed amount. This strategic move aims to enhance ServiceNow's fundamental workflow capabilities by enabling clients to automate repetitive processes through intelligent, end-to-end automation. The integration of Intellibot's capabilities into the Now Platform is expected to facilitate seamless integration with both modern and legacy systems, further supporting existing artificial intelligence (AI) and machine learning (ML) initiatives. Intellibot, an India-based robotic process and service automation (RPA) company, contributes to ServiceNow's efforts to increase customer productivity through advanced automation solutions.

Major companies operating in the in the service delivery automation market report are International Business Machines Corporation, Xerox Corporation, Blue Prism Group PLC, Automation Anywhere Inc., CA Technologies, Celaton Ltd, Exilant Technologies Pvt. Ltd, IPsoft Inc, Openspan Pvt. Ltd, Sutherland Global Services Inc, Arago Technology Ltd, Accenture Inc., UiPath SRL, Softomotive Solutions Ltd., Thoughtonomy Ltd., Kofax Inc., Neptune Intelligence Computer Engineering, Pegasystems Inc., Redwood Software Inc., WorkFusion Inc., EdgeVerve Systems Limited, HCL Technologies Limited, Kryon Systems Ltd., AutomationEdge, HelpSystems LLC, KPMG International Cooperative, Wipro Limited, Infosys Limited, Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, Capgemini SE

North America was the largest region in the service delivery automation market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the service delivery automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the service delivery automation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The service delivery automation market includes revenues earned by entities by macro or scripted automation, robotic automation, artificial intelligence, and business process management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified)).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Table of Contents

1. Executive Summary

2. Service Delivery Automation Market Characteristics

3. Service Delivery Automation Market Trends And Strategies

4. Service Delivery Automation Market - Macro Economic Scenario

  • 4.1. Impact Of High Inflation On The Market
  • 4.2. Ukraine-Russia War Impact On The Market
  • 4.3. COVID-19 Impact On The Market

5. Global Service Delivery Automation Market Size and Growth

  • 5.1. Global Service Delivery Automation Market Drivers and Restraints
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints Of The Market
  • 5.2. Global Service Delivery Automation Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
  • 5.3. Global Service Delivery Automation Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Service Delivery Automation Market Segmentation

  • 6.1. Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • IT Process Automation
  • Business Process Automation
  • 6.2. Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Software
  • Services
  • 6.3. Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Large Enterprises
  • Small And Medium Enterprises
  • 6. 4. Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • BFSI
  • Healthcare
  • Travel
  • Hospitality And Leisure
  • It And Telecom
  • Manufacturing
  • Transport And Logistics
  • Retail
  • Others Vertical Industry

7. Service Delivery Automation Market Regional And Country Analysis

  • 7.1. Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 7.2. Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Service Delivery Automation Market

  • 8.1. Asia-Pacific Service Delivery Automation Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.3. Asia-Pacific Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8. 4. Asia-Pacific Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Service Delivery Automation Market

  • 9.1. China Service Delivery Automation Market Overview
  • 9.2. China Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.3. China Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9. 4. China Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Service Delivery Automation Market

  • 10.1. India Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.2. India Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.3. India Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Service Delivery Automation Market

  • 11.1. Japan Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.2. Japan Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.3. Japan Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Service Delivery Automation Market

  • 12.1. Australia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.2. Australia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.3. Australia Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Service Delivery Automation Market

  • 13.1. Indonesia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.2. Indonesia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.3. Indonesia Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Service Delivery Automation Market

  • 14.1. South Korea Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.2. South Korea Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.3. South Korea Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Service Delivery Automation Market

  • 15.1. Western Europe Service Delivery Automation Market Overview
  • 15.2. Western Europe Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.3. Western Europe Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15. 4. Western Europe Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Service Delivery Automation Market

  • 16.1. UK Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.2. UK Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.3. UK Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Service Delivery Automation Market

  • 17.1. Germany Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.2. Germany Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.3. Germany Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Service Delivery Automation Market

  • 18. 5. France Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18. 6. France Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18. 7. France Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Service Delivery Automation Market

  • 19. 9. Italy Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.10. Italy Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.11. Italy Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Service Delivery Automation Market

  • 20.13. Spain Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.14. Spain Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.15. Spain Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Service Delivery Automation Market

  • 21.1. Eastern Europe Service Delivery Automation Market Overview
  • 21.2. Eastern Europe Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.3. Eastern Europe Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21. 4. Eastern Europe Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Service Delivery Automation Market

  • 22.1. Russia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.2. Russia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.3. Russia Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Service Delivery Automation Market

  • 23.1. North America Service Delivery Automation Market Overview
  • 23.2. North America Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.3. North America Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23. 4. North America Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Service Delivery Automation Market

  • 24.1. USA Service Delivery Automation Market Overview
  • 24.2. USA Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.3. USA Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24. 4. USA Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Service Delivery Automation Market

  • 25.1. Canada Service Delivery Automation Market Overview
  • 25.2. Canada Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.3. Canada Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25. 4. Canada Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Service Delivery Automation Market

  • 26.1. South America Service Delivery Automation Market Overview
  • 26.2. South America Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.3. South America Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26. 4. South America Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Service Delivery Automation Market

  • 27.1. Brazil Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.2. Brazil Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.3. Brazil Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Service Delivery Automation Market

  • 28.1. Middle East Service Delivery Automation Market Overview
  • 28.2. Middle East Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.3. Middle East Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28. 4. Middle East Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Service Delivery Automation Market

  • 29.1. Africa Service Delivery Automation Market Overview
  • 29.2. Africa Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.3. Africa Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29. 4. Africa Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Service Delivery Automation Market Competitive Landscape And Company Profiles

  • 30.1. Service Delivery Automation Market Competitive Landscape
  • 30.2. Service Delivery Automation Market Company Profiles
    • 30.2.1. International Business Machines Corporation
      • 30.2.1.1. Overview
      • 30.2.1.2. Products and Services
      • 30.2.1.3. Strategy
      • 30.2.1. 4. Financial Performance
    • 30.2.2. Xerox Corporation
      • 30.2.2.1. Overview
      • 30.2.2.2. Products and Services
      • 30.2.2.3. Strategy
      • 30.2.2. 4. Financial Performance
    • 30.2.3. Blue Prism Group PLC
      • 30.2.3.1. Overview
      • 30.2.3.2. Products and Services
      • 30.2.3.3. Strategy
      • 30.2.3. 4. Financial Performance
    • 30.2. 4. Automation Anywhere Inc.
      • 30.2. 4.1. Overview
      • 30.2. 4.2. Products and Services
      • 30.2. 4.3. Strategy
      • 30.2. 4. 4. Financial Performance
    • 30.2. 5. CA Technologies
      • 30.2. 5.1. Overview
      • 30.2. 5.2. Products and Services
      • 30.2. 5.3. Strategy
      • 30.2. 5. 4. Financial Performance

31. Global Service Delivery Automation Market Competitive Benchmarking

32. Global Service Delivery Automation Market Competitive Dashboard

33. Key Mergers And Acquisitions In The Service Delivery Automation Market

34. Service Delivery Automation Market Future Outlook and Potential Analysis

  • 34.1 Service Delivery Automation Market In 2028 - Countries Offering Most New Opportunities
  • 34.2 Service Delivery Automation Market In 2028 - Segments Offering Most New Opportunities
  • 34. 3 Service Delivery Automation Market In 2028 - Growth Strategies
    • 34.3.1 Market Trend Based Strategies
    • 34.3.2 Competitor Strategies

35. Appendix

  • 35.1. Abbreviations
  • 35.2. Currencies
  • 35.3. Historic And Forecast Inflation Rates
  • 35. 4. Research Inquiries
  • 35. 5. The Business Research Company
  • 35. 6. Copyright And Disclaimer