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市场调查报告书
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1904668

城市共用服务市场预测至2032年：按服务、经营模式、组织规模、技术、最终用户和地区分類的全球分析

Urban Shared Services Market Forecasts to 2032 - Global Analysis By Service (Shared Mobility, Shared Workspaces & Co-Living, Shared Utilities & Infrastructure and Other Services), Business Model, Organization Size, Technology, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 | 商品交期: 2-3个工作天内

价格

根据 Stratistics MRC 的一项研究，预计到 2025 年，全球城市共用服务市场价值将达到 6,009.7 亿美元，到 2032 年将达到 2,4175 亿美元，预测期内复合年增长率为 22%。

城市共用服务是指集中式或共同管理的各项服务，旨在优化资源、基础设施和运营，从而支援都会区内的多个使用者、组织和社区。这些服务使城市能够更有效率、更经济地提供关键功能，例如交通出行、能源管理、废弃物收集、供水、数位平台、公共和政府支援。透过在公共机构、私人企业和市民之间共用资产、数据和服务平台，城市共用服务可以减少重复建造、降低营运成本并提高服务可近性。它们通常依赖于数位技术、智慧城市平台和公私合营，从而支持永续城市发展并提升生活品质。

快速的都市化和人口密度增加

城市正日益采用共用基础设施模式，以优化资源配置并降低成本。对共用公共产业、交通和住宅解决方案的需求不断增长，推动了大都会圈共享模式的普及。政府和市政当局正投资建造智慧城市生态系统，以缓解交通拥堵并实现永续性。私人企业正与公共机构合作，加速共用服务的部署。快速的都市化和不断增长的人口密度正在推动城市共用服务市场的扩张。

资料隐私和安全问题

资料隐私和安全问题仍然是城市共用服务平台发展的主要限制。互联繫统会产生大量敏感数据，这些数据必须安全管理。资料外洩和未授权存取会破坏人们对共用系统的信任。企业必须在加密、监控和合规系统方面投入大量资金以降低风险。小规模的市政当局往往因为资源有限而难以实施强有力的安全措施。资料隐私和安全问题阻碍了人们对城市共用服务的信任，并减缓了其普及速度。

实现服务整合的数位化平台

整合使市民能够透过单一介面存取多种服务，包括公用事业收费、交通和住宅。平台利用物联网和分析技术实现服务个人化并提高效率。与数位支付和即时监控的整合将推动其在大都市地区的普及。小型企业和本地营运商将受益于聚合模式带来的更高的可见度和可扩展性。支援服务整合的数位平台正在为市场创造巨大的成长机会。

与私人服务提供者的激烈竞争

来自私人服务供应商的激烈竞争正在减缓城市共用服务的普及。大型公司提供标准化的品质、品牌知名度和全国覆盖范围，对市政平台构成挑战。竞争性定价和配套服务挤压了小规模业者的利润空间。消费者往往更倾向于选择信誉良好的私人服务提供者，因为它们可靠且稳定。地方政府在竞争激烈的市场中难以实现服务差异化。来自私人服务供应商的激烈竞争正在抑制市场盈利，并威胁到永续成长。

新冠疫情的感染疾病

新冠疫情加速了对城市共用服务的需求，城市韧性和数位生态系统成为优先事项。一方面，预算限制延缓了一些大规模应用；另一方面，对共用公用设施、医疗整合和数位平台的需求激增推动了其应用。在封锁期间，市政当局利用互联繫统管理公共和基本服务。疫情也凸显了数位生态系统在确保城市功能连续性的重要性。总而言之，新冠疫情提高了人们对城市共用服务作为实现永续城市策略基础的认识。

预计在预测期内，共用公用设施基础设施领域将占据最大的市场份额。

在预测期内，共用公用设施基础设施领域预计将占据最大的市场份额，这主要得益于都市区对资源最佳化、永续性和成本效益的需求。共用公用设施能够优化能源、水和废弃物管理系统。企业正在利用这些系统来提升永续性并满足监管要求。全球城市人口的成长正在推动对可扩展共用基础设施的需求。与物联网和云端平台的整合进一步促进了其应用。

预计在预测期内，云端运算和边缘运算领域将呈现最高的复合年增长率。

由于对即时分析、自动化和个人化城市服务的需求不断增长，预计云端运算和边缘运算领域在预测期内将实现最高成长率。云端运算和边缘运算使智慧区域能够优化交通、能源和医疗保健系统。企业正在利用云端洞察来提升公民参与度和营运效率。市政当局正在加速采用边缘运算平台，以增强韧性和永续性。对数位化优先策略的日益依赖正在推动该领域的需求。随着云端运算和边缘运算的日益普及，城市共用服务正在推动市场成长。

比最大的地区

由于先进的数位基础设施、健全的法规结构以及对共用服务计划的早期投资，预计北美地区将在预测期内占据最大的市场份额。主要技术提供者的存在和成熟的生态系统为大规模应用提供了支援。强调永续性和创新的法规正在推动共用服务平台的普及。

复合年均成长率最高的地区

预计亚太地区在预测期内将实现最高的复合年增长率，这主要得益于新兴经济体快速的都市化、智慧城市项目的拓展以及政府主导的数位化倡议。中国、印度和东南亚等国家正大力投资共用基础设施，以支持城市发展。对节能係统和云端平台的需求不断增长，推动了共用服务的普及。当地企业正在部署可扩展的解决方案，以满足日益增长的数位化需求。不断扩展的城市生态系统正在强化共用服务在现代化过程中的作用。

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目录

第一章执行摘要

第二章 前言

  • 摘要
  • 相关利益者
  • 调查范围
  • 调查方法
  • 研究材料

第三章 市场趋势分析

  • 司机
  • 抑制因素
  • 机会
  • 威胁
  • 技术分析
  • 终端用户分析
  • 新兴市场
  • 新冠疫情的感染疾病

第四章 波特五力分析

  • 供应商的议价能力
  • 买方的议价能力
  • 替代品的威胁
  • 新进入者的威胁
  • 竞争对手之间的竞争

5. 全球城市共用服务市场（依服务类型划分）

  • 共用出行
  • 共用办公空间与集体生活
  • 共用公用设施基础设施
  • 共用医疗健康
  • 共用零售和物流
  • 共用教学与学习
  • 共用社区和生活方式服务
  • 其他的

6. 全球城市共用服务市场（依经营模式划分）

  • 订阅类型
  • 按需计量收费
  • 佣金制
  • 公私合营（PPP）
  • 其他的

7. 全球城市共用服务市场（依组织规模划分）

  • 中小企业
  • 大公司

8. 全球城市共用服务市场（依技术划分）

  • 物联网 (IoT)
  • 人工智慧（AI）和机器学习
  • 云端运算和边缘运算
  • 区块链
  • 行动和数位平台
  • 其他的

9. 全球城市共用服务市场（依最终用户划分）

  • 个人消费者
  • 公司
  • 政府/市政当局
  • 其他的

第十章：全球城市共用服务市场区域概览

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 义大利
    • 法国
    • 西班牙
    • 其他欧洲
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳洲
    • 纽西兰
    • 韩国
    • 亚太其他地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 其他南美国家
  • 中东和非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 卡达
    • 南非
    • 其他中东和非洲地区

第十一章 重大进展

  • 协议、伙伴关係、合作和合资企业
  • 併购
  • 新产品发布
  • 业务拓展
  • 其他关键策略

第十二章 企业概况

  • Accenture Plc
  • Capgemini SE
  • Deloitte Touche Tohmatsu Limited
  • Ernst & Young（EY）
  • KPMG International Limited
  • PricewaterhouseCoopers（PwC）
  • IBM Corporation
  • Infosys Limited
  • Tata Consultancy Services（TCS）
  • Wipro Limited
  • Cognizant Technology Solutions
  • HCL Technologies Limited
  • Genpact Limited
  • CGI Inc.
  • DXC Technology Company
Product Code: SMRC33005

According to Stratistics MRC, the Global Urban Shared Services Market is accounted for $600.97 billion in 2025 and is expected to reach $2417.5 billion by 2032 growing at a CAGR of 22% during the forecast period. Urban Shared Services refer to centralized or collaboratively managed services designed to support multiple users, organizations, or communities within an urban area by optimizing resources, infrastructure, and operations. These services enable cities to deliver essential functions such as mobility, energy management, waste collection, water services, digital platforms, public safety, and administrative support more efficiently and cost-effectively. By sharing assets, data, and service platforms across public agencies, private providers, and citizens, urban shared services reduce duplication, lower operational costs, and enhance service accessibility. They are often enabled by digital technologies, smart city platforms, and public-private partnerships, supporting sustainable urban development and improved quality of life.

Market Dynamics:

Driver:

Rapid urbanization and population density growth

Cities are increasingly adopting shared infrastructure models to optimize resources and reduce costs. Rising demand for shared utilities, transport, and housing solutions is strengthening adoption across metropolitan regions. Governments and municipalities are investing in smart urban ecosystems to manage congestion and sustainability. Private enterprises are collaborating with public authorities to accelerate shared service deployments. Rapid urbanization and population density growth are propelling expansion in the urban shared services market.

Restraint:

Data privacy and security concerns

Data privacy and security concerns remain a significant restraint for urban shared services platforms. Connected systems generate vast amounts of sensitive data that require secure management. Breaches and unauthorized access can undermine trust in shared ecosystems. Enterprises must invest heavily in encryption, monitoring, and compliance frameworks to mitigate risks. Smaller municipalities often struggle with limited resources to implement robust security measures. Data privacy and security concerns are restraining confidence and slowing widespread adoption of urban shared services.

Opportunity:

Digital platforms enabling service integration

Integration allows citizens to access multiple services-such as utilities, transport, and housing-through a single interface. Platforms leverage IoT and analytics to personalize offerings and improve efficiency. Integration with digital payments and real-time monitoring strengthens adoption across urban regions. SMEs and local providers benefit from improved visibility and scalability through aggregator models. Digital platforms enabling service integration are fostering significant growth opportunities in the market.

Threat:

Intense competition from private service providers

Intense competition from private service providers is slowing adoption of urban shared services. Larger players offer standardized quality, brand recognition, and nationwide reach that challenge municipal platforms. Competitive pricing and bundled offerings reduce margins for smaller operators. Consumers often prefer established private providers for reliability and trust. Local municipalities struggle to differentiate services in crowded markets. Intense competition from private service providers is restraining profitability and threatening consistent growth in the market.

Covid-19 Impact:

The Covid-19 pandemic accelerated demand for urban shared services as cities prioritized resilience and digital ecosystems. On one hand, budget constraints delayed some large-scale deployments. On the other hand, surging demand for shared utilities, healthcare integration, and digital platforms boosted adoption. Municipalities leveraged connected systems to manage public safety and essential services during lockdowns. The pandemic reinforced the importance of digital ecosystems in ensuring continuity of urban operations. Overall, Covid-19 boosted awareness of urban shared services as a strategic enabler of sustainable cities.

The shared utilities & infrastructure segment is expected to be the largest during the forecast period

The shared utilities & infrastructure segment is expected to account for the largest market share during the forecast period driven by demand for resource optimization, sustainability, and cost efficiency in urban neighbourhoods. Shared utilities enable cities to optimize energy, water, and waste management systems. Enterprises rely on these systems to strengthen sustainability and compliance with regulatory mandates. Demand for scalable shared infrastructure is rising as urban populations expand globally. Integration with IoT and cloud platforms further strengthens adoption.

The cloud & edge computing segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the cloud & edge computing segment is predicted to witness the highest growth rate by rising demand for real-time analytics, automation, and personalized urban services. Cloud and edge computing enable smart neighborhoods to optimize traffic, energy, and healthcare systems. Enterprises leverage cloud-driven insights to improve citizen engagement and operational efficiency. Municipalities are increasingly adopting edge-powered platforms to strengthen resilience and sustainability. Growing reliance on digital-first strategies is reinforcing demand in this segment. As cloud and edge computing adoption expands urban shared services are propelling growth in the market.

Region with largest share:

During the forecast period, the North America region is expected to hold the largest market share driven by advanced digital infrastructure strong regulatory frameworks and early investment in shared service initiatives. The presence of leading technology providers and mature ecosystems supports large-scale deployments. Regulatory emphasis on sustainability and innovation drives adoption of shared service platforms. Enterprises in North America prioritize resilience and citizen engagement through connected systems. High demand for smart utilities and mobility solutions further strengthens adoption.

Region with highest CAGR:

Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR fueled by rapid urbanization expanding smart city programs and government-led digital initiatives across emerging economies. Countries such as China, India, and Southeast Asia are investing heavily in shared infrastructure to support urban growth. Rising demand for energy-efficient systems and cloud-driven platforms strengthens adoption of shared services. Local enterprises are deploying scalable solutions to meet growing digital needs. Expanding urban ecosystems are reinforcing the role of shared services in modernization.

Key players in the market

Some of the key players in Urban Shared Services Market include Accenture Plc, Capgemini SE, Deloitte Touche Tohmatsu Limited, Ernst & Young (EY), KPMG International Limited, PricewaterhouseCoopers (PwC), IBM Corporation, Infosys Limited, Tata Consultancy Services (TCS), Wipro Limited, Cognizant Technology Solutions, HCL Technologies Limited, Genpact Limited, CGI Inc. and DXC Technology Company.

Key Developments:

In March 2024, Deloitte partnered with the City of Dublin to launch a "Smart City Hub" pilot, utilizing Deloitte's AI and IoT platforms to optimize shared public service usage, including bike-sharing stations and public EV charging networks.

In February 2024, Capgemini and Amazon Web Services (AWS) expanded their collaboration to launch a Generative AI Center of Excellence, aimed at accelerating the development of industry-specific solutions, including those for smart cities and urban mobility services. This initiative is designed to help public sector and urban service providers leverage AI for efficient, data-driven citizen services.

Services Covered:

  • Shared Mobility
  • Shared Workspaces & Co-Living
  • Shared Utilities & Infrastructure
  • Shared Healthcare & Wellness
  • Shared Retail & Logistics
  • Shared Education & Learning
  • Shared Community & Lifestyle Services
  • Other Services

Business Models Covered:

  • Subscription-Based
  • Pay-Per-Use
  • Commission-Based
  • Public-Private Partnership (PPP)
  • Other Business Models

Organization Sizes Covered:

  • Small & Medium Enterprises (SMEs)
  • Large Enterprises

Technologies Covered:

  • Internet of Things (IoT)
  • Artificial Intelligence & Machine Learning
  • Cloud & Edge Computing
  • Blockchain
  • Mobile & Digital Platforms
  • Other Technologies

End Users Covered:

  • Individual Consumers
  • Businesses
  • Government & Municipal Bodies
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2024, 2025, 2026, 2028, and 2032
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 Technology Analysis
  • 3.7 End User Analysis
  • 3.8 Emerging Markets
  • 3.9 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Urban Shared Services Market, By Service

  • 5.1 Introduction
  • 5.2 Shared Mobility
  • 5.3 Shared Workspaces & Co-Living
  • 5.4 Shared Utilities & Infrastructure
  • 5.5 Shared Healthcare & Wellness
  • 5.6 Shared Retail & Logistics
  • 5.7 Shared Education & Learning
  • 5.8 Shared Community & Lifestyle Services
  • 5.9 Other Services

6 Global Urban Shared Services Market, By Business Model

  • 6.1 Introduction
  • 6.2 Subscription-Based
  • 6.3 Pay-Per-Use
  • 6.4 Commission-Based
  • 6.5 Public-Private Partnership (PPP)
  • 6.6 Other Business Models

7 Global Urban Shared Services Market, By Organization Size

  • 7.1 Introduction
  • 7.2 Small & Medium Enterprises (SMEs)
  • 7.3 Large Enterprises

8 Global Urban Shared Services Market, By Technology

  • 8.1 Introduction
  • 8.2 Internet of Things (IoT)
  • 8.3 Artificial Intelligence & Machine Learning
  • 8.4 Cloud & Edge Computing
  • 8.5 Blockchain
  • 8.6 Mobile & Digital Platforms
  • 8.7 Other Technologies

9 Global Urban Shared Services Market, By End User

  • 9.1 Introduction
  • 9.2 Individual Consumers
  • 9.3 Businesses
  • 9.4 Government & Municipal Bodies
  • 9.5 Other End Users

10 Global Urban Shared Services Market, By Geography

  • 10.1 Introduction
  • 10.2 North America
    • 10.2.1 US
    • 10.2.2 Canada
    • 10.2.3 Mexico
  • 10.3 Europe
    • 10.3.1 Germany
    • 10.3.2 UK
    • 10.3.3 Italy
    • 10.3.4 France
    • 10.3.5 Spain
    • 10.3.6 Rest of Europe
  • 10.4 Asia Pacific
    • 10.4.1 Japan
    • 10.4.2 China
    • 10.4.3 India
    • 10.4.4 Australia
    • 10.4.5 New Zealand
    • 10.4.6 South Korea
    • 10.4.7 Rest of Asia Pacific
  • 10.5 South America
    • 10.5.1 Argentina
    • 10.5.2 Brazil
    • 10.5.3 Chile
    • 10.5.4 Rest of South America
  • 10.6 Middle East & Africa
    • 10.6.1 Saudi Arabia
    • 10.6.2 UAE
    • 10.6.3 Qatar
    • 10.6.4 South Africa
    • 10.6.5 Rest of Middle East & Africa

11 Key Developments

  • 11.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 11.2 Acquisitions & Mergers
  • 11.3 New Product Launch
  • 11.4 Expansions
  • 11.5 Other Key Strategies

12 Company Profiling

  • 12.1 Accenture Plc
  • 12.2 Capgemini SE
  • 12.3 Deloitte Touche Tohmatsu Limited
  • 12.4 Ernst & Young (EY)
  • 12.5 KPMG International Limited
  • 12.6 PricewaterhouseCoopers (PwC)
  • 12.7 IBM Corporation
  • 12.8 Infosys Limited
  • 12.9 Tata Consultancy Services (TCS)
  • 12.10 Wipro Limited
  • 12.11 Cognizant Technology Solutions
  • 12.12 HCL Technologies Limited
  • 12.13 Genpact Limited
  • 12.14 CGI Inc.
  • 12.15 DXC Technology Company

List of Tables

  • Table 1 Global Urban Shared Services Market Outlook, By Region (2024-2032) ($MN)
  • Table 2 Global Urban Shared Services Market Outlook, By Service (2024-2032) ($MN)
  • Table 3 Global Urban Shared Services Market Outlook, By Shared Mobility (2024-2032) ($MN)
  • Table 4 Global Urban Shared Services Market Outlook, By Shared Workspaces & Co-Living (2024-2032) ($MN)
  • Table 5 Global Urban Shared Services Market Outlook, By Shared Utilities & Infrastructure (2024-2032) ($MN)
  • Table 6 Global Urban Shared Services Market Outlook, By Shared Healthcare & Wellness (2024-2032) ($MN)
  • Table 7 Global Urban Shared Services Market Outlook, By Shared Retail & Logistics (2024-2032) ($MN)
  • Table 8 Global Urban Shared Services Market Outlook, By Shared Education & Learning (2024-2032) ($MN)
  • Table 9 Global Urban Shared Services Market Outlook, By Shared Community & Lifestyle Services (2024-2032) ($MN)
  • Table 10 Global Urban Shared Services Market Outlook, By Other Services (2024-2032) ($MN)
  • Table 11 Global Urban Shared Services Market Outlook, By Business Model (2024-2032) ($MN)
  • Table 12 Global Urban Shared Services Market Outlook, By Subscription-Based (2024-2032) ($MN)
  • Table 13 Global Urban Shared Services Market Outlook, By Pay-Per-Use (2024-2032) ($MN)
  • Table 14 Global Urban Shared Services Market Outlook, By Commission-Based (2024-2032) ($MN)
  • Table 15 Global Urban Shared Services Market Outlook, By Public-Private Partnership (PPP) (2024-2032) ($MN)
  • Table 16 Global Urban Shared Services Market Outlook, By Other Business Models (2024-2032) ($MN)
  • Table 17 Global Urban Shared Services Market Outlook, By Organization Size (2024-2032) ($MN)
  • Table 18 Global Urban Shared Services Market Outlook, By Small & Medium Enterprises (SMEs) (2024-2032) ($MN)
  • Table 19 Global Urban Shared Services Market Outlook, By Large Enterprises (2024-2032) ($MN)
  • Table 20 Global Urban Shared Services Market Outlook, By Technology (2024-2032) ($MN)
  • Table 21 Global Urban Shared Services Market Outlook, By Internet of Things (IoT) (2024-2032) ($MN)
  • Table 22 Global Urban Shared Services Market Outlook, By Artificial Intelligence & Machine Learning (2024-2032) ($MN)
  • Table 23 Global Urban Shared Services Market Outlook, By Cloud & Edge Computing (2024-2032) ($MN)
  • Table 24 Global Urban Shared Services Market Outlook, By Blockchain (2024-2032) ($MN)
  • Table 25 Global Urban Shared Services Market Outlook, By Mobile & Digital Platforms (2024-2032) ($MN)
  • Table 26 Global Urban Shared Services Market Outlook, By Other Technologies (2024-2032) ($MN)
  • Table 27 Global Urban Shared Services Market Outlook, By End User (2024-2032) ($MN)
  • Table 28 Global Urban Shared Services Market Outlook, By Individual Consumers (2024-2032) ($MN)
  • Table 29 Global Urban Shared Services Market Outlook, By Businesses (2024-2032) ($MN)
  • Table 30 Global Urban Shared Services Market Outlook, By Government & Municipal Bodies (2024-2032) ($MN)
  • Table 31 Global Urban Shared Services Market Outlook, By Other End Users (2024-2032) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.