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市场调查报告书
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2025年全球软体即服务（SaaS）市场报告

Software as a service (SaaS) Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 250 Pages | 商品交期: 2-10个工作天内

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简介目录

近年来，软体即服务（SaaS）市场呈现强劲成长势头，预计将从2024年的2,422.7亿美元成长到2025年的2,548.4亿美元，复合年增长率（CAGR）为5.2%。这段时期的成长归功于网路普及率的提高、技术的发展、对降低IT基础设施成本的重视、政府措施以及电子商务的日益普及。

预计未来几年软体即服务 (SaaS) 市场将保持强劲成长，到 2029 年市场规模将达到 3,122.6 亿美元，年复合成长率（CAGR）为 5.2%。预测期内的成长可归因于物联网技术的应用、新冠疫情的爆发以及智慧城市的兴起。预测期内的关键趋势包括：采用人工智慧 (AI) 来提升个人化、速度和安全性；采用白牌SaaS 并提供客製化解决方案以促进客户获取；采用集中式分析来增强和加速流程；以及采用行动优化技术。

软体即服务 (SaaS) 是一种软体分发模式，它允许使用者透过任何具备网路连线和网路浏览器的装置存取资料。在这种基于网路的模式下，软体供应商负责託管和维护构成应用程式的伺服器、资料库和程式码。

软体即服务 (SaaS) 的主要部署类型包括公共云端和私有云端。公共云端是一种 IT 模型，其中按需运算服务和基础设施由第三方管理，并透过公共互联网在多个组织之间共用。大型企业以及中小企业都使用该软体，其用途广泛，包括客户关係管理 (CRM)、企业资源规划 (ERP)、人力资源管理 (HRM)、製造和营运以及供应链管理 (SCM)。该软体的最终用户遍布各个行业，包括製造业、零售业、教育业、医疗保健业、IT 和通讯以及银行、金融服务和保险业 (BFSI)。

美国2025年关税上调及其引发的贸易紧张局势正对资讯科技产业产生重大影响，尤其是硬体製造、资料基础设施和软体部署领域。进口半导体、电路基板和网路设备的关税提高，并推高了高科技公司、云端服务供应商和资料中心的生产和营运成本。在全球范围内采购笔记型电脑、伺服器和消费电子产品零件的公司面临更长的前置作业时间和价格压力。同时，对专用软体征收的关税以及主要国际市场的报復性措施扰乱了全球IT供应链，并降低了海外对美国製造技术的需求。为了应对这些挑战，该行业正在加大对国内晶片生产的投资，扩大供应商网络，并利用人工智慧驱动的自动化技术来增强韧性并更有效地控製成本。

这份软体即服务 (SaaS) 市场研究报告是商业研究公司最新报告系列的一部分，提供软体即服务 (SaaS) 市场统计数据，例如全球市场规模、区域份额、竞争对手及其市场份额、详细的软体即服务 (SaaS) 市场细分、市场趋势以及软体即服务 (SaaS) 行业的商机。本市场研究报告对该行业的现状和未来发展趋势进行了详细分析，为您提供所需的一切全面观点。

未来五年5.2%的成长率预测较我们先前的预测略微下调了0.2%。这一下调主要归因于美国与其他国家之间的关税影响。对伺服器和储存单元等关键云端基础设施组件征收关税，可能间接增加依赖全球资料中心生态系统的SaaS供应商的成本。此外，相互关税以及日益加剧的贸易紧张局势和限制措施对全球经济和贸易造成的负面影响，可能会产生更广泛的影响。

预计在预测期内，商业环境的变化将对市场产生积极影响，而云端基础解决方案将在不断变化的市场环境中发挥关键作用，为企业营运提供支援。这种动态的市场环境包括经济不确定性、日益激烈的竞争、行动技术的普及、监管政策的变化、网路使用量的成长以及应用的多样化。面对这些挑战，并为了适应不断扩展的基础设施和既有网络，企业正在转向扩充性且灵活的解决方案，例如 SaaS 和其他云端服务。这种策略转变旨在以经济高效的方式管理营运。不断变化的市场环境促使企业透过外包应用程式和利用云端运算服务（例如 SaaS）来减轻与基础设施相关的财务负担。选择第三方供应商有助于企业在降低成本的同时，提高绩效、合规性和客户满意度。索尼通讯利用自动化和 Infosys 的 SaaS 解决方案来提供创新产品和增强客户体验。 Infosys 的贡献使索尼赢得了客户忠诚度，增强了其竞争地位，并取得了市场成功。

预计未来几年，对云端基础解决方案日益增长的需求将推动软体即服务 (SaaS) 市场的发展。云端基础方案包括应用程式、储存、按需服务以及其他可透过供应商共用云端基础架构经由网际网路存取的资源。由于 SaaS 解决方案在线上交付且通常采用订阅模式，企业只需支付月费或年费，这比购买和维护本地部署软体更具成本效益，尤其对于中小企业而言。例如，总部位于卢森堡的政府间组织欧盟统计局 (Eurostat) 报告称，截至 2023 年 12 月，约 45.2% 的欧盟企业使用云端运算服务，主要用于电子邮件託管、文件储存和各种营运功能，比 2021 年增长了 4.2 个百分点。因此，对云端基础解决方案日益增长的需求预计将显着推动 SaaS 市场的发展。

人工智慧在SaaS市场正迅速普及。人工智慧（AI）是电脑科学领域的一门学科，专注于透过机器模拟人类智慧过程。在SaaS领域，人工智慧发挥着至关重要的作用，它帮助企业获取最新数据、透过预测分析改善用户体验、自动化以往需要人工操作的流程，并实现用户介面功能的个人化。作为SaaS市场的Oracle利用人工智慧和机器学习技术超越了销售团队，在SaaS领域占据领先地位。这凸显了人工智慧和机器学习作为差异化因素的重要性，它们对SaaS市场的成长起到了关键作用。

软体即服务 (SaaS) 市场的关键参与者正加紧推出专为 5G 量身定制的创新解决方案，旨在扩展 SaaS 服务并获得竞争优势。 5G SaaS 解决方案旨在支援 5G 网路的基础设施。总部位于芬兰的电信业者Nokia Corporation 于 2022 年 11 月推出了诺基亚 5G 核心软体即服务 (Nokia Core Software-as-a-Service, SaaS)，充分体现了这一趋势。这项开创性解决方案是市场上首个透过 SaaS 交付模式提供完整核心解决方案的产品。企业可以利用这种适应性强、完全自动化且可扩展的软体方法灵活地管理其网路核心，从而提高业务敏捷性，并加快网路服务的交付和获利速度。

2024年9月，总部位于印度的HCL Tech旗下软体部门HCL Software收购了Zeena，具体金额未揭露。此次收购旨在透过提供整合的资料智慧和管治解决方案，增强HCL Software旗下另一部门Actian的实力。此解决方案旨在帮助客户有效率地管理、发现并提升其资料资产的价值。 Zeena总部位于法国，以其云端原生资料发现平台而闻名，该平台提供元资料管理、资料编目、管治和合规等功能。

进入软体即服务 (SaaS) 市场的主要企业包括：微软公司、Salesforce.com 公司、甲骨文公司、Automatic Data Processing 公司、Alphabet 公司、Adobe 公司、亚马逊公司、思科系统公司、ServiceNow 公司、Shopify 公司、阿里巴巴、东芝、金日软体公司、英国科技公司、金融新闻公司公司、塔塔顾问服务公司、Zenith Infotech 有限公司、DigitalOcean 公司、Wipro 公司、NetApp India Pvt 公司、SAVVIS Australia Pty Ltd 公司、Computacenter 公司、Sage 公司、Commerce Decisions 公司、Mimecast 公司、Wise 公司、GoCulless 公司、Sequedless 公司、Mimecast 公司、Wise 公司、GoCardless 公司、Hquelal 公司、Dwail？公司、Softline 公司、Tensor 公司、Mango Telecom 公司、Rostelecom 公司、Neuron Soundware 公司、Manta 公司、IP 公司。这些公司包括 Fabric 公司、1C BItrix 公司、TOTVS S. A 公司、Beedoo Edtech 公司。 TOTVS SA、Beedoo Edtech、Tiendanube、Vates、Glamit、GOintegro、CodeLab、Kitopi、LMKR、Dimension Data、T-Systems South Africa (TSSA)、Kobo360、Teraco Data Environments、Main Data Nigeria Limited、Accenture PLC 等公司。

预计到2024年，北美将成为软体即服务（SaaS）市场最大的区域。西欧是全球软体即服务（SaaS）市场份额第二大的区域。该软体即服务（SaaS）市场报告涵盖以下地区：亚太地区、西欧、东欧、北美、南美以及中东和非洲。

软体即服务 (SaaS) 市场报告涵盖的国家包括澳洲、巴西、中国、法国、德国、印度、印尼、日本、俄罗斯、韩国、英国、美国、义大利、加拿大和西班牙。

软体即服务 (SaaS) 市场也包括提供云端基础软体服务的营业单位所获得的收入。 SaaS 是一种软体解决方案，可按订阅或按需付费的方式购买，供组织使用应用程式。客户主要透过网页浏览器存取此应用程式。所有软体和应用程式资料都储存在服务供应商的资料中心。 SaaS 使组织能够以极低的预付成本运行应用程序，从而提升组织的整体功能。市场价值包括服务供应商销售的或包含在服务产品中的相关商品的价值。它仅包括企业之间交易或销售给最终消费者的商品和服务。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场：宏观经济情景，包括利率、通货膨胀、地缘政治、贸易战和关税，以及新冠疫情及其復苏对市场的影响

第五章 全球成长分析与策略分析框架

  • 全球软体即服务 (SaaS)：PESTEL 分析（政治、社会、技术、环境、法律因素、驱动因素和限制因素）
  • 终端用户产业分析
  • 全球软体即服务 (SaaS) 市场：成长率分析
  • 全球软体即服务 (SaaS) 市场表现：规模与成长，2019-2024 年
  • 全球软体即服务 (SaaS) 市场预测：规模与成长，2024-2029 年，2034 年
  • 全球软体即服务 (SaaS)：潜在市场规模 (TAM)

第六章 市场细分

  • 全球软体即服务 (SaaS) 市场按部署模式、效能和预测划分，2019-2024 年、2024-2029 年、2034 年
  • 公共云端
  • 私有云端
  • 混合云端
  • 全球软体即服务 (SaaS) 市场：依公司规模、绩效及预测划分，2019-2024 年、2024-2029 年、2034 年
  • 小型企业
  • 大公司
  • 全球软体即服务 (SaaS) 市场按应用、效能和预测划分，2019-2024 年、2024-2029 年、2034 年
  • 客户关係管理（CRM）
  • 企业资源规划（ERP）
  • 人力资源管理（HRM）
  • 製造与营运
  • 供应链管理（SCM）
  • 全球软体即服务 (SaaS) 市场按最终用户、效能和预测划分，2019-2024 年、2024-2029 年、2034 年
  • 製造业
  • 零售
  • 教育
  • 卫生保健
  • 资讯科技/通讯
  • BFSI
  • 其他的
  • 全球软体即服务 (SaaS) 市场：客户关係管理 (CRM) 细分市场，按类型划分，实际数据和预测数据，2019-2024 年、2024-2029 年、2034 年
  • 销售自动化工具
  • 客户支援与服务管理
  • 行销自动化和分析
  • 全球软体即服务 (SaaS) 市场：企业资源规划 (ERP) 细分市场，按类型划分，实际数据和预测数据，2019-2024 年、2024-2029 年、2034 年
  • 财务管理解决方案
  • 采购与寻源
  • 计划管理
  • 全球软体即服务 (SaaS) 市场：人力资源管理 (HRM) 细分市场，按类型划分，实际数据和预测数据，2019-2024 年、2024-2029 年、2034 年
  • 招募和人才获取系统
  • 员工入职和培训解决方案
  • 薪资社会福利管理
  • 全球软体即服务 (SaaS) 市场：按类型分類的製造和营运细分市场，实际数据和预测数据，2019-2024 年、2024-2029 年、2034 年
  • 製造执行系统（MES）
  • 生产计画和排程软体
  • 品管系统（QMS）
  • 全球软体即服务 (SaaS) 市场：供应链管理 (SCM) 细分市场，按类型划分，实际结果和预测，2019-2024 年、2024-2029 年、2034 年
  • 库存管理和订单履行
  • 供应商关係管理
  • 需求预测与规划工具

第七章 区域和国家分析

  • 全球软体即服务 (SaaS) 市场按地区、绩效和预测划分，2019-2024 年、2024-2029 年、2034 年
  • 全球软体即服务 (SaaS) 市场按国家/地区划分、表现及预测（2019-2024 年、2024-2029 年、2034 年）

第八章 亚太市场

第九章：中国市场

第十章 印度市场

第十一章 日本市场

第十二章：澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章 西欧市场

第十六章英国市场

第十七章：德国市场

第十八章：法国市场

第十九章：义大利市场

第二十章：西班牙市场

第21章 东欧市场

第22章 俄罗斯市场

第23章 北美市场

第24章美国市场

第25章：加拿大市场

第26章 南美洲市场

第27章：巴西市场

第28章 中东市场

第29章：非洲市场

第三十章：竞争格局与公司概况

  • 软体即服务 (SaaS) 市场：竞争格局
  • 软体即服务 (SaaS) 市场：公司概况
    • 微软公司概况、产品和服务、策略和财务分析
    • Salesforce.com 公司概况、产品与服务、策略与财务分析
    • Oracle公司概况、产品与服务、策略与财务分析
    • 自动数据处理公司概况、产品和服务、策略和财务分析
    • Alphabet公司概况、产品和服务、策略和财务分析

第31章：其他领先和创新企业

  • Adobe Inc.
  • Amazon.com Inc.
  • Cisco Systems Inc.
  • ServiceNow Inc.
  • Shopify Inc.
  • Alibaba
  • Tencent
  • Kingsoft Corporation
  • UCloud Information Technology
  • Fujitsu Ltd.
  • Toshiba Corporation
  • Hitachi Ltd.
  • KDDI Corporation
  • Nippon Telegraph and Telephone Corporation
  • Infosys Technologies Ltd.

第32章 全球市场竞争基准化分析与仪錶板

第33章 重大併购

第34章 近期市场趋势

第35章：高潜力市场国家、细分市场与策略

  • 2029年软体即服务（SaaS）市场：提供新机会的国家
  • 软体即服务 (SaaS) 市场 2029：提供新机会的市场
  • 软体即服务 (SaaS) 市场 2029 年：成长策略
    • 基于市场趋势的策略
    • 竞争对手策略

第36章附录

简介目录
Product Code: r25959u

Software as a Service (SaaS) is a model for distributing software that enables data accessibility from any device with an internet connection and a web browser. In this web-based approach, the software provider takes responsibility for hosting and maintaining the servers, databases, and code that constitute the application.

The primary deployment types of Software as a Service (SaaS) include public cloud and private cloud. The public cloud is an IT model wherein on-demand computing services and infrastructure are overseen by a third party and shared by multiple organizations through the public Internet. This software is utilized by small and medium enterprises (SMEs) as well as large enterprises for various purposes such as customer relationship management (CRM), enterprise resource planning (ERP), human resource management (HRM), manufacturing and operations, and supply chain management (SCM). End-users of the software span across different sectors, including manufacturing, retail, education, healthcare, IT and telecom, BFSI, and others.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The software as a service (SaaS) market research report is one of a series of new reports from The Business Research Company that provides software as a service (SaaS) market statistics, including software as a service (SaaS) industry global market size, regional shares, competitors with a software as a service (SaaS) market share, detailed software as a service (SaaS) market segments, market trends and opportunities, and any further data you may need to thrive in the software as a service (SaaS) industry. This software as a service (SaaS) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The software as a service (saas) market size has grown strongly in recent years. It will grow from $242.27 billion in 2024 to $254.84 billion in 2025 at a compound annual growth rate (CAGR) of 5.2%. The growth in the historic period can be attributed to increased internet penetration, technology development, emphasis on reducing IT infrastructure costs, government initiatives and rising penetration of e-commerce.

The software as a service (saas) market size is expected to see strong growth in the next few years. It will grow to $312.26 billion in 2029 at a compound annual growth rate (CAGR) of 5.2%. The growth in the forecast period can be attributed to adoption of iot technology, outbreak of COVID-19 disease (COVID-19) and increasing smart cities. Major trends in the forecast period include implementing artificial intelligence (AI) to provide improved personalization, speed and security, adopting white label SaaS and providing customized solutions to gain clients, implementing centralized analytics to enhance and speed up the process, and adopting mobile optimization.

The forecast of 5.2% growth over the next five years reflects a slight reduction of 0.2% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariffs on critical cloud infrastructure components such as servers and storage units may indirectly inflate the cost base of SaaS providers reliant on global data center ecosystems. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

Anticipated changes in the business landscape are poised to favor the Software as a Service (SaaS) market in the forecast period, with cloud-based solutions playing a crucial role in supporting business operations amid evolving conditions. These dynamic market conditions encompass economic uncertainty, intensified competition, the growing prevalence of mobile adoption, shifting regulations, increased internet usage, and diversified applications. Organizations, grappling with these challenges and navigating through expanded infrastructures and established networks, are turning to scalable and flexible solutions such as SaaS and other cloud-enabled services. This strategic shift aims to manage operations in a cost-effective and efficient manner. The changing landscape has prompted companies to outsource applications and favor cloud computing services, such as SaaS, to alleviate the financial burden associated with infrastructure. Opting for third-party vendors provides companies with the potential for enhanced performance, compliance, and customer satisfaction at a reduced cost. A case in point is Sony Communications, which leverages automation and Infosys SaaS solutions to deliver innovative products and improved customer experiences. Infosys' contributions have enabled Sony to achieve customer loyalty, gain a competitive edge, and thrive in the Software as a Service (SaaS) market.

The increasing demand for cloud-based solutions is expected to drive the growth of the software as a service (SaaS) market in the coming years. Cloud-based solutions include applications, storage, on-demand services, and other resources accessed over the internet through a provider's shared cloud infrastructure. SaaS solutions are delivered online and are typically subscription-based, enabling businesses to pay a monthly or annual fee, which can be more cost-effective than buying and maintaining on-premises software, especially for small businesses. For example, in December 2023, Eurostat, a Luxembourg-based intergovernmental organization, reported that around 45.2% of EU enterprises utilized cloud computing services, mainly for email hosting, file storage, and various operational tasks, marking a 4.2 percentage point increase from 2021. Therefore, the growing demand for cloud-based solutions is projected to significantly boost the SaaS market.

The integration of artificial intelligence is rapidly gaining traction in the SaaS market. Artificial Intelligence (AI) within the realm of computer science focuses on simulating human intelligence processes through machines. Within SaaS, AI plays a pivotal role in enabling companies to stay current with the latest data, enhance user experiences through predictive analytics, automate processes that were previously manual, and personalize user interface features. A case in point is Oracle, a prominent player in the SaaS market, utilizing AI and machine learning to surpass Salesforce in the SaaS domain. This underscores the significance of AI and machine learning as differentiating factors contributing to the growth of the SaaS market.

Key players in the software as a service (SaaS) market are intensifying their efforts to introduce innovative solutions tailored for 5G, aiming to expand their SaaS offerings and gain a competitive advantage. SaaS solutions for 5G are designed to support the infrastructure of 5G networks. Nokia Corporation, a Finland-based telecommunications company, exemplifies this trend by launching the Nokia Core Software-as-a-Service (SaaS) for 5G in November 2022. This pioneering solution is the first in the market to offer a complete core solution delivered through a SaaS delivery model. Businesses are provided with the flexibility to manage their network core using a highly adaptable, fully automated, and scalable software approach, enhancing business agility and expediting the time to value for offering and monetizing network services.

In September 2024, HCLSoftware, the software division of HCLTech based in India, acquired Zeenea for an undisclosed amount. This acquisition is intended to strengthen Actian, another division within HCLSoftware, by providing a unified solution for data intelligence and governance. This solution aims to help customers efficiently manage, discover, and enhance the value of their data assets. Zeenea, a France-based company, is recognized for its cloud-native Data Discovery Platform, which offers features such as metadata management, data cataloging, governance, and compliance.

Major companies operating in the software as a service (SaaS) market include Microsoft Corporation, Salesforce.com Inc., Oracle Corporation, Automatic Data Processing Inc., Alphabet Inc., Adobe Inc., Amazon.com Inc., Cisco Systems Inc., ServiceNow Inc., Shopify Inc., Alibaba, Tencent, Kingsoft Corporation, UCloud Information Technology, Fujitsu Ltd., Toshiba Corporation, Hitachi Ltd., KDDI Corporation, Nippon Telegraph and Telephone Corporation, Infosys Technologies Ltd., Tata Consultancy Services, Zenith Infotech Limited, DigitalOcean Inc., Wipro Ltd., NetApp India Pvt. Ltd., SAVVIS Australia Pty Ltd, Computacenter, Sage, Commerce Decisions, Mimecast, Wise, GoCardless, Sequel, Triptease, Duffel, MeTail, SKB Kontur, Softline, Tensor, Mango Telecom, Rostelecom, Neuron Soundware, Manta, IP Fabric, 1C BItrix, TOTVS S.A, Beedoo Edtech, Tiendanube, Vates, Glamit, GOintegro, CodeLab, Kitopi, LMKR, Dimension Data, T-Systems South Africa (TSSA), Kobo360, Teraco Data Environments, Main Data Nigeria Limited, Accenture PLC

North America was the largest region in the Software as a Service (SaaS) market in 2024. Western Europe was the second largest region in the global Software as a Service (SaaS) market share. The regions covered in the software as a service (SaaS) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the software as a service (SaaS) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain

The software as a service (SaaS) market includes revenues earned by entities by providing cloud based software services. SaaS is a software solution that can be purchased on a subscription or pay per use basis to use an application for organizational purposes. Customers can access this application over the internet, mainly through a web browser. All software and application data is located in the service provider's data center. SaaS allows an organization to run an application with minimal upfront costs and accelerates the overall functionality of the organization. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Software as a service (SaaS) Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on software as a service (saas) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for software as a service (saas) ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The software as a service (saas) market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Application: Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resource Management (HRM), Manufacturing and Operations, Supply Chain Management (SCM)
  • 2) By Deployment Model: Public Cloud, Private Cloud, Hybrid Cloud
  • 3) By Enterprise Size: Small & Medium Enterprises (SMEs), Large Enterprises
  • 4) By End User: Manufacturing, Retail, Education, Healthcare, IT & Telecom, BFSI, Other End-Users
  • Subsegments:
  • 1) By Customer Relationship Management (Crm): Sales Automation Tools; Customer Support And Service Management; Marketing Automation And Analytics
  • 2) By Enterprise Resource Planning (Erp): Financial Management Solutions; Procurement And Sourcing; Project Management
  • 3) By Human Resource Management (Hrm): Recruitment And Talent Acquisition Systems; Employee Onboarding And Training Solutions; Payroll And Benefits Administration
  • 4) By Manufacturing And Operations: Manufacturing Execution Systems (Mes); Production Planning And Scheduling Software; Quality Management Systems (Qms)
  • 5) By Supply Chain Management (Scm): Inventory Management And Order Fulfillment; Supplier Relationship Management; Demand Forecasting And Planning Tools
  • Companies Mentioned: Microsoft Corporation; Salesforce.com Inc.; Oracle Corporation; Automatic Data Processing Inc.; Alphabet Inc.; Adobe Inc.; Amazon.com Inc.; Cisco Systems Inc.; ServiceNow Inc.; Shopify Inc.; Alibaba; Tencent; Kingsoft Corporation; UCloud Information Technology; Fujitsu Ltd.; Toshiba Corporation; Hitachi Ltd.; KDDI Corporation; Nippon Telegraph and Telephone Corporation; Infosys Technologies Ltd.; Tata Consultancy Services; Zenith Infotech Limited; DigitalOcean Inc.; Wipro Ltd.; NetApp India Pvt. Ltd.; SAVVIS Australia Pty Ltd; Computacenter; Sage; Commerce Decisions; Mimecast; Wise; GoCardless; Sequel; Triptease; Duffel; MeTail; SKB Kontur; Softline; Tensor; Mango Telecom; Rostelecom; Neuron Soundware; Manta; IP Fabric; 1C BItrix; TOTVS S.A; Beedoo Edtech; Tiendanube; Vates; Glamit; GOintegro; CodeLab; Kitopi; LMKR; Dimension Data; T-Systems South Africa (TSSA); Kobo360; Teraco Data Environments; Main Data Nigeria Limited; Accenture PLC
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time Series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery Format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Software as a service (SaaS) Market Characteristics

3. Software as a service (SaaS) Market Trends And Strategies

4. Software as a service (SaaS) Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

  • 4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Software as a service (SaaS) Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Software as a service (SaaS) PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Software as a service (SaaS) Market Growth Rate Analysis
  • 5.4. Global Software as a service (SaaS) Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Software as a service (SaaS) Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Software as a service (SaaS) Total Addressable Market (TAM)

6. Software as a service (SaaS) Market Segmentation

  • 6.1. Global Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Public Cloud
  • Private Cloud
  • Hybrid Cloud
  • 6.2. Global Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Small & Medium Enterprises (SMEs)
  • Large Enterprises
  • 6.3. Global Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Customer Relationship Management (CRM)
  • Enterprise Resource Planning (ERP)
  • Human Resource Management (HRM)
  • Manufacturing and Operations
  • Supply Chain Management (SCM)
  • 6.4. Global Software as a service (SaaS) Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Manufacturing
  • Retail
  • Education
  • Healthcare
  • IT & Telecom
  • BFSI
  • Other End-Users
  • 6.5. Global Software as a service (SaaS) Market, Sub-Segmentation Of Customer Relationship Management (Crm), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Sales Automation Tools
  • Customer Support And Service Management
  • Marketing Automation And Analytics
  • 6.6. Global Software as a service (SaaS) Market, Sub-Segmentation Of Enterprise Resource Planning (Erp), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Financial Management Solutions
  • Procurement And Sourcing
  • Project Management
  • 6.7. Global Software as a service (SaaS) Market, Sub-Segmentation Of Human Resource Management (Hrm), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Recruitment And Talent Acquisition Systems
  • Employee Onboarding And Training Solutions
  • Payroll And Benefits Administration
  • 6.8. Global Software as a service (SaaS) Market, Sub-Segmentation Of Manufacturing And Operations, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Manufacturing Execution Systems (Mes)
  • Production Planning And Scheduling Software
  • Quality Management Systems (Qms)
  • 6.9. Global Software as a service (SaaS) Market, Sub-Segmentation Of Supply Chain Management (Scm), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Inventory Management And Order Fulfillment
  • Supplier Relationship Management
  • Demand Forecasting And Planning Tools

7. Software as a service (SaaS) Market Regional And Country Analysis

  • 7.1. Global Software as a service (SaaS) Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Software as a service (SaaS) Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Software as a service (SaaS) Market

  • 8.1. Asia-Pacific Software as a service (SaaS) Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Software as a service (SaaS) Market

  • 9.1. China Software as a service (SaaS) Market Overview
  • 9.2. China Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Software as a service (SaaS) Market

  • 10.1. India Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Software as a service (SaaS) Market

  • 11.1. Japan Software as a service (SaaS) Market Overview
  • 11.2. Japan Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Software as a service (SaaS) Market

  • 12.1. Australia Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Software as a service (SaaS) Market

  • 13.1. Indonesia Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Software as a service (SaaS) Market

  • 14.1. South Korea Software as a service (SaaS) Market Overview
  • 14.2. South Korea Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Software as a service (SaaS) Market

  • 15.1. Western Europe Software as a service (SaaS) Market Overview
  • 15.2. Western Europe Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Software as a service (SaaS) Market

  • 16.1. UK Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Software as a service (SaaS) Market

  • 17.1. Germany Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Software as a service (SaaS) Market

  • 18.1. France Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Software as a service (SaaS) Market

  • 19.1. Italy Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Software as a service (SaaS) Market

  • 20.1. Spain Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Software as a service (SaaS) Market

  • 21.1. Eastern Europe Software as a service (SaaS) Market Overview
  • 21.2. Eastern Europe Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Software as a service (SaaS) Market

  • 22.1. Russia Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Software as a service (SaaS) Market

  • 23.1. North America Software as a service (SaaS) Market Overview
  • 23.2. North America Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Software as a service (SaaS) Market

  • 24.1. USA Software as a service (SaaS) Market Overview
  • 24.2. USA Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Software as a service (SaaS) Market

  • 25.1. Canada Software as a service (SaaS) Market Overview
  • 25.2. Canada Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Software as a service (SaaS) Market

  • 26.1. South America Software as a service (SaaS) Market Overview
  • 26.2. South America Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Software as a service (SaaS) Market

  • 27.1. Brazil Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Software as a service (SaaS) Market

  • 28.1. Middle East Software as a service (SaaS) Market Overview
  • 28.2. Middle East Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Software as a service (SaaS) Market

  • 29.1. Africa Software as a service (SaaS) Market Overview
  • 29.2. Africa Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Software as a service (SaaS) Market Competitive Landscape And Company Profiles

  • 30.1. Software as a service (SaaS) Market Competitive Landscape
  • 30.2. Software as a service (SaaS) Market Company Profiles
    • 30.2.1. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Salesforce.com Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Oracle Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. Automatic Data Processing Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Alphabet Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Software as a service (SaaS) Market Other Major And Innovative Companies

  • 31.1. Adobe Inc.
  • 31.2. Amazon.com Inc.
  • 31.3. Cisco Systems Inc.
  • 31.4. ServiceNow Inc.
  • 31.5. Shopify Inc.
  • 31.6. Alibaba
  • 31.7. Tencent
  • 31.8. Kingsoft Corporation
  • 31.9. UCloud Information Technology
  • 31.10. Fujitsu Ltd.
  • 31.11. Toshiba Corporation
  • 31.12. Hitachi Ltd.
  • 31.13. KDDI Corporation
  • 31.14. Nippon Telegraph and Telephone Corporation
  • 31.15. Infosys Technologies Ltd.

32. Global Software as a service (SaaS) Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Software as a service (SaaS) Market

34. Recent Developments In The Software as a service (SaaS) Market

35. Software as a service (SaaS) Market High Potential Countries, Segments and Strategies

  • 35.1 Software as a service (SaaS) Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Software as a service (SaaS) Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Software as a service (SaaS) Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer