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2031年非洲IT营运与服务管理市场预测－区域分析－按类型、应用、部署、企业规模和产业
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1764871

2031年非洲IT营运与服务管理市场预测－区域分析－按类型、应用、部署、企业规模和产业

Africa IT Operations and Service Management Market Forecast to 2031 - Regional Analysis - by Type, Application, Deployment, Enterprise Size, and Industry
出版日期: | 出版商: The Insight Partners | 英文 171 Pages | 订单完成后即时交付

价格

2023 年非洲 IT 营运与服务管理市场价值为 6.1323 亿美元，预计到 2031 年将达到 10.7173 亿美元；预计 2023 年至 2031 年的复合年增长率为 7.2%。

人工智慧与ITOSM的结合推动了非洲IT营运和服务管理市场的发展

人工智慧正在彻底改变企业管理IT服务的方式。透过利用人工智慧技术，企业可以自动执行重复性任务，从资料中获得宝贵的洞察，并增强安全性。将人工智慧融入IT营运和服务管理是一个相对较新的发展方向；由于IT服务管理（ITOSM）解决方案能够自动执行许多日常任务、简化网路营运并预测设备故障，预计人工智慧将继续受到广泛关注。人工智慧使IT专业人员能够专注于实施策略计划，以优化营运效率。这可以节省成本、延长正常运作时间并采取积极主动的IT管理方法。此外，将人工智慧融入IT服务管理（ITSM）也能为企业带来许多好处，例如提供更有效率的支援服务、更快的问题解决速度和更佳的使用者体验。 IT服务管理中的人工智慧能够更有效率、更有针对性地管理IT服务，从而开发出一种更主动、更具预测性和个人化的IT服务管理方法，最终改善使用者体验、降低成本并提高营运敏捷性。此外，人工智慧还能够自动执行常规故障排除任务并分析IT服务台问题。例如，数位助理可以自动执行重复性任务，例如工单分类、对客户查询的初始回应以及工作负载最佳化。 ITOSM 中的人工智慧利用数位助理来增强使用者体验、减少人工工作量并提高营运效率。将人工智慧整合到 ITOSM 流程中涉及各种元件，以简化事件分析、洞察服务效能、支援决策，并透过聊天机器人回答查询来改善客户服务，从而实现最佳服务交付。因此，在预测期内，人工智慧与 ITOSM 的结合预计将为企业创造巨大的机会，使其在 IT 营运和服务管理 (ITOSM) 市场中从根本上改善其流程。

非洲IT营运与服务管理市场概览

近年来，非洲已成为数位转型的活力中心，彻底改变了该地区企业的运作方式。这种快速的数位转型为IT营运和服务管理 (ITOSM) 市场的成长和发展创造了众多机会。在技​​术进步、互联网普及率提高以及行动互联兴起的推动下，非洲的数位转型进程获得了显着发展势头。这场转型正在重塑产业格局，赋能企业家，并促进经济成长。各行各业的组织都在利用数位技术来提高效率、敏捷性和竞争力。此外，随着企业数位化足迹的扩大，可扩展性和灵活性变得至关重要。 ITOSM 解决方案具备处理不断增长的资料量的可扩展性，以及适应不断变化的业务需求的灵活性，从而确保无缝运​​作。 「智慧非洲」是由30位非洲国家和政府领导人组成的联盟，致力于透过利用经济实惠的宽频存取和资讯通讯技术 (ICT) 在非洲建立知识经济。该联盟的目标是到2030年在非洲建立数位单一市场。

非洲 IT 营运与服务管理市场收入及预测（2031 年）（百万美元）

非洲IT营运与服务管理市场细分

非洲 IT 营运和服务管理市场按类型、应用、部署、企业规模、产业和国家分类。

根据类型，非洲IT营运和服务管理市场分为解决方案和服务。 2023年，解决方案领域在非洲IT营运和服务管理市场中占有较大份额。

从应用角度来看，非洲IT营运和服务管理市场细分为营运和绩效管理、仪表板报告和分析、配置自动化和发现以及其他领域。营运和绩效管理领域在2023年占据了非洲IT营运和服务管理市场的最大份额。

根据部署方式，非洲IT营运和服务管理市场分为云端部署和本地部署。 2023年，云端部署占据了非洲IT营运和服务管理市场更大的份额。

根据企业规模，非洲IT营运和服务管理市场分为大型企业和中小企业。 2023年，大型企业占据了非洲IT营运和服务管理市场更大的份额。

按产业划分，非洲IT营运和服务管理市场分为IT和电信、BFSI、医疗保健、製造业、政府和其他产业。 2023年，IT和电信业占据了非洲IT营运和服务管理市场的最大份额。

按国家/地区划分，非洲IT营运和服务管理市场分为肯亚、衣索比亚、乌干达、尚比亚、辛巴威、卢安达和非洲其他地区。 2023年，非洲其他地区占据了非洲IT营运和服务管理市场份额的主导地位。

富士通有限公司、甲骨文公司、BMC 软体公司、ServiceNow 公司、NTT 数据公司和国际商业机器公司是一些在非洲 IT 营运和服务管理市场运营的领先公司。

目录

第一章：简介

第二章：执行摘要

  • 关键见解

第三章：研究方法

  • 二次研究
  • 初步研究
    • 假设表述：
    • 宏观经济因素分析：
    • 显影基数：
    • 数据三角测量：
    • 国家级资料：

第四章：非洲IT营运与服务管理市场格局

  • 概述
  • 生态系分析
    • 服务提供者
    • 监管机构
    • 最终用户：
    • 价值链中的供应商列表

第五章：非洲IT营运与服务管理市场-关键市场动态

  • 市场驱动因素
    • 远距办公文化日益普及
    • BYOD 趋势日益兴起
    • IT基础架构日益复杂
  • 市场限制
    • 初始成本和相关成本高
  • 市场机会
    • 将AI纳入ITOSM
  • 未来趋势
    • 转向基于云端的解决方案
  • 驱动因素和限制因素的影响：

第六章：IT营运与服务管理市场-非洲市场分析

  • 2021-2031年非洲IT营运与服务管理市场收入
  • 非洲IT营运与服务管理市场预测分析

第七章：非洲IT营运与服务管理市场分析-依类型

  • 解决方案
  • 服务

第 8 章：非洲 IT 营运与服务管理市场分析 - 按应用

  • 营运与绩效管理
  • 仪表板报告和分析
  • 配置自动化和发现
  • 其他的

第九章：非洲IT营运与服务管理市场分析-按部署

  • 云
  • 本地

第十章：非洲IT营运与服务管理市场分析-依企业规模

  • 大型企业
  • 中小企业

第 11 章：非洲 IT 营运与服务管理市场分析 - 按产业

  • 资讯科技和电信
  • 金融服务业
  • 卫生保健
  • 製造业
  • 政府
  • 其他的

第 12 章：非洲 IT 营运与服务管理市场 - 国家分析

  • 非洲
    • 肯亚
    • 衣索比亚
    • 乌干达
    • 尚比亚
    • 辛巴威
    • 盧安达
    • 非洲其他地区

第 13 章：竞争格局

  • 关键参与者的热图分析
  • 公司定位与集中度
  • 公司股票分析

第 14 章：产业格局

  • 概述
  • 市场倡议
  • 合併与收购
  • 产品开发

第十五章：公司简介

  • Fujitsu Ltd
  • Oracle Corp
  • BMC Software, Inc.
  • Happiest Minds
  • ServiceNow Inc
  • NTT Data Corp
  • Alnafitha IT
  • International Business Machines Corp

第 16 章：附录

Product Code: BMIRE00031467

The Africa IT operations and service management market was valued at US$ 613.23 million in 2023 and is expected to reach US$ 1,071.73 million by 2031; it is estimated to register a CAGR of 7.2% from 2023 to 2031.

Incorporation of AI in ITOSM Fuels Africa IT Operations and Service Management Market

AI is revolutionizing the way companies manage IT services. By leveraging AI technology, organizations can automate repetitive tasks, gain valuable insights from data, and bolster security. The incorporation of AI in IT operations and service management is a relatively new development; it is expected to continue gaining traction due to the ITOSM solution's ability to automate many mundane tasks, streamline network operations, and predict equipment failures. AI empowers IT professionals to focus on implementing strategic initiatives to optimize operational efficiency. This results in cost savings, improved uptime, and a proactive approach to IT management. Furthermore, the integration of AI into ITSM offers many benefits for companies by enabling more efficient support services, faster problem-solving, and a better user experience. AI in ITSM enables more effective and targeted management of IT services, developing a more proactive, predictive, and personalized approach to ITOSM, ultimately leading to improved user experience, reduced costs, and increased operational agility. Moreover, AI is also capable of automating routine troubleshooting tasks and analyzing IT service desk issues. For example, digital assistants automate repetitive tasks, such as ticket classification, initial response to customer queries, and workload optimization. AI in ITOSM leverages digital assistants to enhance user experience, reduce manual effort, and increase operational efficiency. Integrating AI into ITOSM processes involves various components to streamline incident analysis, generate insights into service performance, support decision-making, and improve customer service by answering queries through chatbots for optimal service delivery. Thus, the incorporation of AI in ITOSM is expected to create immense opportunities for companies to fundamentally improve their processes in the IT operations and service management (ITOSM) market during the forecast period.

Africa IT Operations and Service Management Market Overview

In recent years, Africa has emerged as a dynamic hub for digital transformation, revolutionizing the way businesses operate across the region. This rapid shift toward digitalization has created numerous opportunities for the growth and development of the IT operations and service management (ITOSM) market. Africa's digital transformation journey has gained significant momentum, driven by technological advancements, increased internet penetration, and the rise of mobile connectivity. This transformation is reshaping industries, empowering entrepreneurs, and fostering economic growth. Organizations across various sectors are leveraging digital technologies to improve efficiency, agility, and competitiveness. Furthermore, as businesses expand their digital footprint, scalability and flexibility become crucial. ITOSM solutions offer the scalability to handle growing data volumes and the flexibility to adapt to changing business requirements, ensuring seamless operations. Smart Africa is an association of 30 African leaders of state and government committed to establishing a knowledge economy in Africa by leveraging affordable broadband access and the use of information and communication technology (ICT). The coalition aims to create a digital single market in Africa by 2030.

Africa IT Operations and Service Management Market Revenue and Forecast to 2031 (US$ Million)

Africa IT Operations and Service Management Market Segmentation

The Africa IT operations and service management market is categorized into type, application, deployment, enterprise size, industry, and country.

Based on type, the Africa IT operations and service management market is bifurcated into solution and services. The solution segment held a larger Africa IT operations and service management market share in 2023.

In terms of application, the Africa IT operations and service management market is segmented into operation and performance management, dashboard reporting and analytics, configuration automation and discovery and others. The operation and performance management segment held the largest Africa IT operations and service management market share in 2023.

By deployment, the Africa IT operations and service management market is divided into cloud and on premises. The cloud segment held a larger Africa IT operations and service management market share in 2023.

Based on enterprise size, the Africa IT operations and service management market is bifurcated into large enterprises and SMEs. The large enterprises segment held a larger Africa IT operations and service management market share in 2023.

By industry, the Africa IT operations and service management market is segmented into IT and telecom, BFSI, healthcare, manufacturing, government and others. The IT and telecom segment held the largest Africa IT operations and service management market share in 2023.

By country, the Africa IT operations and service management market is segmented into Kenya, Ethiopia, Uganda, Zambia, Zimbabwe, Rwanda, and the Rest of Africa. The Rest of Africa dominated the Africa IT operations and service management market share in 2023.

Fujitsu Ltd, Oracle Corp, BMC Software, Inc., ServiceNow Inc, NTT Data Corp, and International Business Machines Corp. are some of the leading companies operating in the Africa IT operations and service management market.

Table Of Contents

1. Introduction

  • 1.1 The Insight Partners Research Report Guidance
  • 1.2 Market Segmentation

2. Executive Summary

  • 2.1 Key Insights

3. Research Methodology

  • 3.1 Secondary Research
  • 3.2 Primary Research
    • 3.2.1 Hypothesis formulation:
    • 3.2.2 Macro-economic factor analysis:
    • 3.2.3 Developing base number:
    • 3.2.4 Data Triangulation:
    • 3.2.5 Country level data:

4. Africa IT Operations and Service Management Market Landscape

  • 4.1 Overview
  • 4.2 Ecosystem Analysis
    • 4.2.1 Service Providers
    • 4.2.2 Regulatory Bodies
    • 4.2.3 End Users:
    • 4.2.4 List of Vendors in the Value Chain

5. Africa IT Operations and Service Management Market - Key Market Dynamics

  • 5.1 Market Drivers
    • 5.1.1 Growing Adoption of Remote Work Culture
    • 5.1.2 Rising BYOD Trend
    • 5.1.3 Increasing Complexity of IT Infrastructure
  • 5.2 Market Restraints
    • 5.2.1 High Initial and Associated Cost
  • 5.3 Market Opportunities
    • 5.3.1 Incorporation of AI in ITOSM
  • 5.4 Future Trends
    • 5.4.1 Shift Toward Cloud-Based Solutions
  • 5.5 Impact of Drivers and Restraints:

6. IT Operations and Service Management Market - Africa Market Analysis

  • 6.1 Africa IT Operations and Service Management Market Revenue (US$ Million), 2021-2031
  • 6.2 Africa IT Operations and Service Management Market Forecast Analysis

7. Africa IT Operations and Service Management Market Analysis - by Type

  • 7.1 Solution
    • 7.1.1 Overview
    • 7.1.2 Solution: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 7.2 Services
    • 7.2.1 Overview
    • 7.2.2 Services: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)

8. Africa IT Operations and Service Management Market Analysis - by Application

  • 8.1 Operation and Performance Management
    • 8.1.1 Overview
    • 8.1.2 Operation and Performance Management: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 8.2 Dashboard Reporting and Analytics
    • 8.2.1 Overview
    • 8.2.2 Dashboard Reporting and Analytics: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 8.3 Configuration Automation and Discovery
    • 8.3.1 Overview
    • 8.3.2 Configuration Automation and Discovery: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 8.4 Others
    • 8.4.1 Overview
    • 8.4.2 Others: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)

9. Africa IT Operations and Service Management Market Analysis - by Deployment

  • 9.1 Cloud
    • 9.1.1 Overview
    • 9.1.2 Cloud: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 9.2 On Premises
    • 9.2.1 Overview
    • 9.2.2 On Premises: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)

10. Africa IT Operations and Service Management Market Analysis - by Enterprise Size

  • 10.1 Large Enterprises
    • 10.1.1 Overview
    • 10.1.2 Large Enterprises: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 10.2 SMEs
    • 10.2.1 Overview
    • 10.2.2 SMEs: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)

11. Africa IT Operations and Service Management Market Analysis - by Industry

  • 11.1 IT and Telecom
    • 11.1.1 Overview
    • 11.1.2 IT and Telecom: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 11.2 BFSI
    • 11.2.1 Overview
    • 11.2.2 BFSI: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 11.3 Healthcare
    • 11.3.1 Overview
    • 11.3.2 Healthcare: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 11.4 Manufacturing
    • 11.4.1 Overview
    • 11.4.2 Manufacturing: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 11.5 Government
    • 11.5.1 Overview
    • 11.5.2 Government: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • 11.6 Others
    • 11.6.1 Overview
    • 11.6.2 Others: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)

12. Africa IT Operations and Service Management Market - Country Analysis

  • 12.1 Africa
    • 12.1.1 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
      • 12.1.1.1 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
      • 12.1.1.2 Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
        • 12.1.1.2.1 Kenya: IT Operations and Service Management Market Breakdown, by Type
        • 12.1.1.2.2 Kenya: IT Operations and Service Management Market Breakdown, by Application
        • 12.1.1.2.3 Kenya: IT Operations and Service Management Market Breakdown, by Deployment
        • 12.1.1.2.4 Kenya: IT Operations and Service Management Market Breakdown, by Enterprise Size
        • 12.1.1.2.5 Kenya: IT Operations and Service Management Market Breakdown, by Industry
      • 12.1.1.3 Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
        • 12.1.1.3.1 Ethiopia: IT Operations and Service Management Market Breakdown, by Type
        • 12.1.1.3.2 Ethiopia: IT Operations and Service Management Market Breakdown, by Application
        • 12.1.1.3.3 Ethiopia: IT Operations and Service Management Market Breakdown, by Deployment
        • 12.1.1.3.4 Ethiopia: IT Operations and Service Management Market Breakdown, by Enterprise Size
        • 12.1.1.3.5 Ethiopia: IT Operations and Service Management Market Breakdown, by Industry
      • 12.1.1.4 Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
        • 12.1.1.4.1 Uganda: IT Operations and Service Management Market Breakdown, by Type
        • 12.1.1.4.2 Uganda: IT Operations and Service Management Market Breakdown, by Application
        • 12.1.1.4.3 Uganda: IT Operations and Service Management Market Breakdown, by Deployment
        • 12.1.1.4.4 Uganda: IT Operations and Service Management Market Breakdown, by Enterprise Size
        • 12.1.1.4.5 Uganda: IT Operations and Service Management Market Breakdown, by Industry
      • 12.1.1.5 Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
        • 12.1.1.5.1 Zambia: IT Operations and Service Management Market Breakdown, by Type
        • 12.1.1.5.2 Zambia: IT Operations and Service Management Market Breakdown, by Application
        • 12.1.1.5.3 Zambia: IT Operations and Service Management Market Breakdown, by Deployment
        • 12.1.1.5.4 Zambia: IT Operations and Service Management Market Breakdown, by Enterprise Size
        • 12.1.1.5.5 Zambia: IT Operations and Service Management Market Breakdown, by Industry
      • 12.1.1.6 Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
        • 12.1.1.6.1 Zimbabwe: IT Operations and Service Management Market Breakdown, by Type
        • 12.1.1.6.2 Zimbabwe: IT Operations and Service Management Market Breakdown, by Application
        • 12.1.1.6.3 Zimbabwe: IT Operations and Service Management Market Breakdown, by Deployment
        • 12.1.1.6.4 Zimbabwe: IT Operations and Service Management Market Breakdown, by Enterprise Size
        • 12.1.1.6.5 Zimbabwe: IT Operations and Service Management Market Breakdown, by Industry
      • 12.1.1.7 Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
        • 12.1.1.7.1 Rwanda: IT Operations and Service Management Market Breakdown, by Type
        • 12.1.1.7.2 Rwanda: IT Operations and Service Management Market Breakdown, by Application
        • 12.1.1.7.3 Rwanda: IT Operations and Service Management Market Breakdown, by Deployment
        • 12.1.1.7.4 Rwanda: IT Operations and Service Management Market Breakdown, by Enterprise Size
        • 12.1.1.7.5 Rwanda: IT Operations and Service Management Market Breakdown, by Industry
      • 12.1.1.8 Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
        • 12.1.1.8.1 Rest of Africa: IT Operations and Service Management Market Breakdown, by Type
        • 12.1.1.8.2 Rest of Africa: IT Operations and Service Management Market Breakdown, by Application
        • 12.1.1.8.3 Rest of Africa: IT Operations and Service Management Market Breakdown, by Deployment
        • 12.1.1.8.4 Rest of Africa: IT Operations and Service Management Market Breakdown, by Enterprise Size
        • 12.1.1.8.5 Rest of Africa: IT Operations and Service Management Market Breakdown, by Industry

13. Competitive Landscape

  • 13.1 Heat Map Analysis by Key Players
  • 13.2 Company Positioning & Concentration
  • 13.3 Company Share Analysis

14. Industry Landscape

  • 14.1 Overview
  • 14.2 Market Initiative
  • 14.3 Merger and Acquisition
  • 14.4 Product Development

15. Company Profiles

  • 15.1 Fujitsu Ltd
    • 15.1.1 Key Facts
    • 15.1.2 Business Description
    • 15.1.3 Products and Services
    • 15.1.4 Financial Overview
    • 15.1.5 SWOT Analysis
    • 15.1.6 Key Developments
  • 15.2 Oracle Corp
    • 15.2.1 Key Facts
    • 15.2.2 Business Description
    • 15.2.3 Products and Services
    • 15.2.4 Financial Overview
    • 15.2.5 SWOT Analysis
    • 15.2.6 Key Developments
  • 15.3 BMC Software, Inc.
    • 15.3.1 Key Facts
    • 15.3.2 Business Description
    • 15.3.3 Products and Services
    • 15.3.4 Financial Overview
    • 15.3.5 SWOT Analysis
    • 15.3.6 Key Developments
  • 15.4 Happiest Minds
    • 15.4.1 Key Facts
    • 15.4.2 Business Description
    • 15.4.3 Products and Services
    • 15.4.4 Financial Overview
    • 15.4.5 SWOT Analysis
    • 15.4.6 Key Developments
  • 15.5 ServiceNow Inc
    • 15.5.1 Key Facts
    • 15.5.2 Business Description
    • 15.5.3 Products and Services
    • 15.5.4 Financial Overview
    • 15.5.5 SWOT Analysis
    • 15.5.6 Key Developments
  • 15.6 NTT Data Corp
    • 15.6.1 Key Facts
    • 15.6.2 Business Description
    • 15.6.3 Products and Services
    • 15.6.4 Financial Overview
    • 15.6.5 SWOT Analysis
    • 15.6.6 Key Developments
  • 15.7 Alnafitha IT
    • 15.7.1 Key Facts
    • 15.7.2 Business Description
    • 15.7.3 Products and Services
    • 15.7.4 Financial Overview
    • 15.7.5 SWOT Analysis
    • 15.7.6 Key Developments
  • 15.8 International Business Machines Corp
    • 15.8.1 Key Facts
    • 15.8.2 Business Description
    • 15.8.3 Products and Services
    • 15.8.4 Financial Overview
    • 15.8.5 SWOT Analysis
    • 15.8.6 Key Developments

16. Appendix

  • 16.1 Word Index
  • 16.2 About The Insight Partners

List Of Tables

  • Table 1. Africa IT Operations and Service Management Market Segmentation
  • Table 2. List of Vendors
  • Table 3. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Table 4. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million) - by Type
  • Table 5. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million) - by Application
  • Table 6. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million) - by Deployment
  • Table 7. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
  • Table 8. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million) - by Industry
  • Table 9. Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Country
  • Table 10. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
  • Table 11. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
  • Table 12. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
  • Table 13. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
  • Table 14. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
  • Table 15. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
  • Table 16. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
  • Table 17. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
  • Table 18. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
  • Table 19. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
  • Table 20. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
  • Table 21. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
  • Table 22. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
  • Table 23. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
  • Table 24. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
  • Table 25. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
  • Table 26. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
  • Table 27. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
  • Table 28. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
  • Table 29. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
  • Table 30. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
  • Table 31. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
  • Table 32. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
  • Table 33. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
  • Table 34. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
  • Table 35. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
  • Table 36. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
  • Table 37. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
  • Table 38. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
  • Table 39. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
  • Table 40. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
  • Table 41. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
  • Table 42. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
  • Table 43. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
  • Table 44. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
  • Table 45. Company Positioning & Concentration
  • Table 46. List of Abbreviation

List Of Figures

  • Figure 1. Africa IT Operations and Service Management Market Segmentation, by Country
  • Figure 2. Ecosystem: Africa IT Operations and Service Management (ITOSM) Market
  • Figure 3. Africa IT Operations and Service Management Market - Key Market Dynamics
  • Figure 4. Impact Analysis of Drivers and Restraints
  • Figure 5. Africa IT Operations and Service Management Market Revenue (US$ Million), 2021-2031
  • Figure 6. Africa IT Operations and Service Management Market Share (%) - by Type (2023 and 2031)
  • Figure 7. Solution: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 8. Services: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 9. Africa IT Operations and Service Management Market Share (%) - by Application (2023 and 2031)
  • Figure 10. Operation and Performance Management: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 11. Dashboard Reporting and Analytics: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 12. Configuration Automation and Discovery: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 13. Others: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 14. Africa IT Operations and Service Management Market Share (%) - by Deployment (2023 and 2031)
  • Figure 15. Cloud: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 16. On Premises: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 17. Africa IT Operations and Service Management Market Share (%) - by Enterprise Size (2023 and 2031)
  • Figure 18. Large Enterprises: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 19. SMEs: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 20. Africa IT Operations and Service Management Market Share (%) - by Industry (2023 and 2031)
  • Figure 21. IT and Telecom: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 22. BFSI: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 23. Healthcare: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 24. Manufacturing: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 25. Government: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 26. Others: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 27. Africa: IT Operations and Service Management Market Breakdown, by Key Countries, 2023 and 2031 (%)
  • Figure 28. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
  • Figure 29. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
  • Figure 30. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
  • Figure 31. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
  • Figure 32. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
  • Figure 33. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
  • Figure 34. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
  • Figure 35. Heat Map Analysis by Key Players
  • Figure 36. Company Share Analysis, Global, 2023