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市场调查报告书
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1619972

现场服务管理市场 - 全球产业规模、份额、趋势、机会和预测，按组件、部署模型、企业规模、垂直行业、地区和竞争细分，2019-2029F

Field Service Management Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Component, By Deployment Model, By Enterprise Size, By Industry Vertical, By Region & Competition, 2019-2029F
出版日期: | 出版商: TechSci Research | 英文 185 Pages | 商品交期: 2-3个工作天内

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简介目录

2023年全球现场服务管理市场价值为42亿美元，预计2029年将达到98.1亿美元，预测期内复合年增长率为15.02%。在技​​术进步和不断发展的业务模式的推动下，全球现场服务管理 (FSM) 市场正在经历一场变革。 FSM 解决方案使组织能够有效管理其现场运营，从安排和派遣技术人员到优化资源分配和增强客户服务。由于几个关键因素，该市场有望大幅成长。首先，越来越多地采用基于云端的 FSM 解决方案正在为产业带来革命性的变化。这些解决方案提供现场营运的即时可见性，使组织能够做出数据驱动的决策、提高服务品质并提高客户满意度。此外，基于云端的 FSM 平台具有成本效益、可扩展且可从任何地方访问，这使得它们对中小型企业 (SME) 特别有吸引力。其次，对预测性维护的日益重视正在推动对具有预测分析功能的 FSM 工具的需求。透过利用物联网感测器和资料分析，FSM 系统可以预测设备故障并主动安排维护，从而减少停机时间并降低维护成本。第三，行动劳动力的兴起正在改变现场服务的提供方式。行动 FSM 应用程式使现场技术人员能够在智慧型手机或平板电脑上存取关键资讯、工作订单和客户资料，从而提高效率并更快地解决问题。此外，FSM 市场与其他企业软体的整合不断增加，例如客户关係管理 (CRM) 和企业资源规划 (ERP) 系统。这种整合简化了业务流程并促进了部门之间的无缝资料流。最后，各产业对 FSM 解决方案的需求不断扩大，包括製造业、医疗保健、公用事业和电信。这些行业的组织认识到需要优化现场营运以保持竞争力并满足客户期望。

市场概况
预测期 2025-2029
2023 年市场规模 42亿美元
2029 年市场规模 98.1亿美元
2024-2029 年复合年增长率 15.02%
成长最快的细分市场 服务
最大的市场 北美洲

主要市场驱动因素

物联网和互联设备的采用不断增加

客户对优质服务的期望不断提高

预测性维护的需求

远距劳动力管理

法规遵从性和安全要求

主要市场挑战

技术复杂性和集成

资料安全和隐私问题

劳动力管理和技能差距

不断变化的客户期望

经济不确定性和成本压力

主要市场趋势

物联网整合彻底改变了现场服务管理

行动现场服务应用程式不断增加

人工智慧 (AI) 和机器学习改变 FSM

服务化和基于结果的服务

更加重视客户体验

细分市场洞察

部署模型见解

区域洞察

目录

第 1 章：服务概述

  • 市场定义
  • 市场范围
    • 涵盖的市场
    • 考虑学习的年份
    • 主要市场区隔

第 2 章：研究方法

第 3 章：执行摘要

第 4 章：COVID-19 对全球现场服务管理市场的影响

第 5 章：客户之声

第 6 章：全球现场服务管理市场概述

第 7 章：全球现场服务管理市场展望

  • 市场规模及预测
    • 按价值
  • 市占率及预测
    • 按组件（解决方案、服务）
    • 按部署模式（本地、云端）
    • 依企业规模（大型企业、中小企业）
    • 按垂直行业（IT 和电信、医疗保健、製造、BFSI、运输和物流、能源和公用事业、建筑、其他）
    • 按地区（北美、欧洲、南美、中东和非洲、亚太地区）
  • 按公司划分 (2023)
  • 市场地图

第 8 章：北美现场服务管理市场展望

  • 市场规模及预测
    • 按价值
  • 市占率及预测
    • 按组件
    • 按部署模型
    • 按企业规模
    • 按行业分类
    • 按国家/地区
  • 北美：国家分析
    • 美国
    • 加拿大
    • 墨西哥

第 9 章：欧洲现场服务管理市场展望

  • 市场规模及预测
    • 按价值
  • 市占率及预测
    • 按组件
    • 按部署模型
    • 按企业规模
    • 按行业分类
    • 按国家/地区
  • 欧洲：国家分析
    • 德国
    • 法国
    • 英国
    • 义大利
    • 西班牙

第 10 章：南美洲现场服务管理市场展望

  • 市场规模及预测
    • 按价值
  • 市占率及预测
    • 按组件
    • 按部署模型
    • 按企业规模
    • 按行业分类
    • 按国家/地区
  • 南美洲：国家分析
    • 巴西
    • 哥伦比亚
    • 阿根廷

第 11 章：中东和非洲现场服务管理市场展望

  • 市场规模及预测
    • 按价值
  • 市占率及预测
    • 按组件
    • 按部署模型
    • 按企业规模
    • 按行业分类
    • 按国家/地区
  • 中东和非洲：国家分析
    • 沙乌地阿拉伯
    • 阿联酋
    • 南非

第 12 章：亚太地区现场服务管理市场展望

  • 市场规模及预测
    • 按价值
  • 市占率及预测
    • 按组件
    • 按部署模型
    • 按企业规模
    • 按行业分类
    • 按国家/地区
  • 亚太地区：国家分析
    • 中国
    • 印度
    • 日本
    • 韩国
    • 澳洲

第 13 章：市场动态

  • 司机
  • 挑战

第 14 章：市场趋势与发展

第 15 章：公司简介

  • Oracle Corporation
  • IFS Group
  • ServiceMax, Inc.
  • SAP SE
  • Microsoft Corporation
  • GPS Insight, LLC
  • Verizon Communications Inc.
  • Accruent, LLC
  • WorkWave LLC
  • Trimble Inc.

第 16 章：策略建议

第17章调查会社について・免责事项

简介目录
Product Code: 19427

The Global Field Service Management Market was valued at USD 4.2 Billion in 2023 and is predicted to reach USD 9.81 Billion by 2029 with a CAGR of 15.02% during the forecast period. The Global Field Service Management (FSM) market is undergoing a transformative shift, driven by technological advancements and evolving business models. FSM solutions enable organizations to efficiently manage their field operations, from scheduling and dispatching technicians to optimizing resource allocation and enhancing customer service. This market is poised for substantial growth due to several key factors. Firstly, the increasing adoption of cloud-based FSM solutions is revolutionizing the industry. These solutions offer real-time visibility into field operations, enabling organizations to make data-driven decisions, improve service quality, and enhance customer satisfaction. Moreover, cloud-based FSM platforms are cost-effective, scalable, and accessible from anywhere, making them especially appealing to small and medium-sized enterprises (SMEs). Secondly, the growing emphasis on predictive maintenance is driving demand for FSM tools with predictive analytics capabilities. By leveraging IoT sensors and data analytics, FSM systems can predict equipment failures and proactively schedule maintenance, reducing downtime and lowering maintenance costs. Thirdly, the rise of the mobile workforce is transforming how field service is delivered. Mobile FSM apps empower field technicians with access to critical information, work orders, and customer data on their smartphones or tablets, improving efficiency and enabling quicker issue resolution. Additionally, the FSM market is witnessing increased integration with other enterprise software, such as customer relationship management (CRM) and enterprise resource planning (ERP) systems. This integration streamlines business processes and facilitates seamless data flow between departments. Lastly, the demand for FSM solutions is expanding across various industries, including manufacturing, healthcare, utilities, and telecommunications. Organizations across these sectors recognize the need to optimize field operations to remain competitive and meet customer expectations.

Market Overview
Forecast Period2025-2029
Market Size 2023USD 4.2 Billion
Market Size 2029USD 9.81 Billion
CAGR 2024-202915.02%
Fastest Growing SegmentServices
Largest MarketNorth America

Key Market Drivers

Increasing Adoption of IoT and Connected Devices

One of the major drivers fueling the growth of the global Field Service Management (FSM) market is the increasing adoption of Internet of Things (IoT) and connected devices in various industries. IoT sensors and devices enable real-time monitoring of equipment and assets, allowing organizations to proactively detect issues, schedule preventive maintenance, and optimize field service operations. For example, in the manufacturing sector, sensors embedded in machinery can transmit data on equipment health, helping field technicians diagnose and resolve problems more efficiently. This trend is driving the demand for FSM solutions that can seamlessly integrate with IoT ecosystems. The number of connected IoT devices is projected to reach 75.44 billion by 2025, up from 8.74 billion in 2020. This massive growth in IoT device adoption supports the increasing need for FSM solutions to manage these devices, collect data, and streamline field service operations. This growth is driven by the widespread use of connected devices, predictive maintenance, and real-time monitoring of field service activities .

Rising Customer Expectations for Quality Service

Customer expectations for quality service have risen significantly in recent years. Today's customers expect quick response times, personalized interactions, and first-time issue resolution. FSM solutions play a crucial role in meeting these expectations by enabling real-time communication between field technicians, dispatchers, and customers. Mobile apps and self-service portals empower customers to schedule service appointments, track technician arrivals, and provide feedback, enhancing the overall customer experience. Field service organizations are investing in FSM technologies to deliver superior service and gain a competitive edge.

Demand for Predictive Maintenance

Predictive maintenance is gaining traction across various industries, driving the adoption of FSM solutions. Organizations are leveraging data analytics, machine learning, and predictive algorithms to anticipate equipment failures and schedule maintenance activities before breakdowns occur. This approach minimizes downtime, reduces repair costs, and extends the lifespan of assets. FSM systems with predictive maintenance capabilities enable field technicians to receive automated alerts and work orders based on predictive insights, streamlining maintenance operations. As a result, companies are increasingly investing in FSM platforms that support predictive maintenance strategies.

Remote Workforce Management

The global shift toward remote work, accelerated by the COVID-19 pandemic, has highlighted the need for effective remote workforce management tools within FSM solutions. Field service organizations are relying on FSM software to manage and optimize remote workforces, ensuring that field technicians have access to the information and resources they need to perform their tasks efficiently. FSM platforms with mobile capabilities enable technicians to access work orders, documentation, and customer information remotely, reducing the need for physical paperwork and enhancing productivity. This trend is expected to continue driving the adoption of FSM solutions that support remote workforce management.

Regulatory Compliance and Safety Requirements

Stringent regulatory compliance and safety requirements in industries such as healthcare, utilities, and aerospace are propelling the adoption of FSM solutions. These industries must adhere to specific standards and regulations related to equipment maintenance, safety inspections, and reporting. FSM software helps organizations maintain compliance by automating documentation, ensuring that technicians follow prescribed procedures, and generating audit trails. This not only reduces the risk of regulatory violations but also enhances safety protocols. As a result, organizations subject to strict compliance requirements are increasingly turning to FSM platforms to streamline their operations and remain compliant.

Key Market Challenges

Technological Complexity and Integration

One of the primary challenges facing the global field service management (FSM) market is the complexity of technology and the integration of various software and hardware components. Many organizations have multiple systems in place, including FSM software, customer relationship management (CRM) tools, IoT sensors, and more. Ensuring seamless integration between these systems can be a daunting task. The challenge lies in making sure data flows smoothly across these platforms, enabling real-time communication between field technicians, back-office staff, and customers. Companies must invest in robust integration solutions and skilled IT personnel to address this challenge effectively.

Data Security and Privacy Concerns

With the increasing amount of data collected and shared in FSM processes, data security and privacy have become critical concerns. Field service organizations handle sensitive customer information, equipment data, and business operations data. Protecting this data from cyber threats and ensuring compliance with data privacy regulations (such as GDPR and CCPA) is a significant challenge. Any data breach can result in reputational damage, legal consequences, and financial losses. FSM providers need to invest in robust cybersecurity measures, encryption, access controls, and employee training to mitigate these risks and build trust with customers.

Workforce Management and Skills Gap

Effective workforce management is essential for the success of field service organizations. However, many companies face challenges in recruiting, training, and retaining skilled field technicians. As experienced technicians retire, there is a growing skills gap in the industry. Organizations must invest in training and development programs to upskill their workforce and attract new talent. Additionally, managing field technician schedules, workloads, and assignments efficiently is a complex task. FSM solutions can help address these challenges, but they require proper configuration and optimization to ensure maximum productivity and resource utilization.

Evolving Customer Expectations

Customers' expectations for field service have evolved significantly. They demand faster response times, transparency, and proactive service. Meeting these expectations can be challenging, as it requires real-time communication, predictive maintenance capabilities, and a customer-centric approach. FSM providers need to continuously adapt their services and technologies to align with evolving customer preferences. Failure to do so can result in customer dissatisfaction and potential loss of business.

Economic Uncertainty and Cost Pressures

Economic uncertainty, market fluctuations, and cost pressures can impact the FSM market significantly. Field service organizations often face budget constraints and are expected to deliver more with fewer resources. Balancing cost-effective operations while maintaining service quality can be challenging. Investments in FSM technology can be seen as expensive, and organizations may hesitate to adopt new solutions. However, failing to modernize FSM processes can result in higher operational costs and missed revenue opportunities. FSM providers must demonstrate the value and return on investment of their solutions to address this challenge effectively.

Key Market Trends

IoT Integration Revolutionizing Field Service Management

The integration of Internet of Things (IoT) technology is revolutionizing the field service management (FSM) landscape. IoT sensors and devices are being deployed in machinery and equipment, enabling real-time monitoring of their performance. This data is then fed into FSM software, allowing for predictive maintenance and reducing downtime. Field technicians can be dispatched proactively based on IoT data, improving efficiency and customer satisfaction. As IoT adoption continues to grow, FSM solutions that can seamlessly integrate with these technologies will dominate the market.

Mobile Field Service Applications on the Rise

The proliferation of smartphones and tablets has led to the widespread adoption of mobile field service applications. Field technicians now have access to real-time information, work orders, and customer data while on the go. These mobile apps enable technicians to complete tasks more efficiently, reducing paperwork and streamlining communication with the back office. Additionally, features like GPS navigation and barcode scanning enhance productivity. As mobile devices become increasingly powerful and accessible, the demand for feature-rich field service management apps will continue to grow.

Artificial Intelligence (AI) and Machine Learning Transforming FSM

AI and machine learning are transforming FSM by providing advanced analytics and automation capabilities. These technologies can predict equipment failures, optimize technician schedules, and recommend the most cost-effective spare parts. AI-driven chatbots and virtual assistants also improve customer service by handling routine inquiries and scheduling appointments. Machine learning algorithms can analyze historical data to identify trends and patterns, aiding in better decision-making. As AI and machine learning solutions become more sophisticated, they will play a pivotal role in the evolution of FSM.

Servitization and Outcome-Based Services

Many companies are shifting from selling products to offering services, a concept known as servitization. This trend is driving the adoption of FSM solutions as companies seek to optimize service delivery. Outcome-based service models, where customers pay based on the performance and results of equipment, are becoming increasingly common. FSM software helps companies track and measure these outcomes, ensuring that service agreements are met. This shift toward servitization is reshaping the FSM market, with an emphasis on delivering value and customer satisfaction.

Enhanced Focus on Customer Experience

Customer experience is at the forefront of FSM trends. As competition intensifies, companies are recognizing the importance of providing exceptional service to retain and attract customers. FSM solutions now offer tools for gathering customer feedback, tracking satisfaction levels, and monitoring response times. Field technicians are being equipped with tools to enhance their communication and relationship-building skills. A seamless and positive customer experience is a key differentiator in the FSM market, driving companies to invest in solutions that prioritize customer satisfaction.

Segmental Insights

Deployment Model Insights

Cloud segment dominated in the global field service management market in 2023. Cloud-based FSM solutions offer unmatched scalability and flexibility, allowing organizations to adapt to changing business needs. Whether a business is expanding, downsizing, or experiencing seasonal variations in workload, cloud deployments can easily accommodate these changes without the need for significant infrastructure investments or complex migrations.

Cloud FSM solutions eliminate the need for large upfront capital expenditures on hardware and software. Instead, they operate on a subscription-based model, allowing businesses to pay only for the services and resources they use. This cost-efficiency is particularly appealing to small and medium-sized enterprises (SMEs) and organizations looking to reduce IT overhead.

Cloud-based FSM solutions offer anytime, anywhere accessibility via the internet. This means that field technicians, dispatchers, and managers can access critical FSM tools and data from various devices, including smartphones and tablets. This mobility enhances productivity and ensures that technicians have the information they need while in the field.

Regional Insights

North America dominated the Global Field Service Management Market in 2023. North America has been at the forefront of technological innovation, including the development and deployment of FSM solutions. The region's robust technological infrastructure and early adoption of emerging technologies such as the Internet of Things (IoT), artificial intelligence (AI), and cloud computing have paved the way for the growth of FSM systems. These technologies enable real-time monitoring, predictive maintenance, and efficient communication between field technicians and dispatchers, making FSM solutions highly effective.

North America is home to several prominent FSM software providers and technology companies that have played a pivotal role in shaping the industry. These companies have invested heavily in research and development, resulting in the creation of cutting-edge FSM solutions. Their strong market presence, along with a wide customer base, has further bolstered the region's dominance in the FSM market.

North American organizations have long recognized the significance of delivering exceptional customer service. FSM solutions help them achieve this goal by optimizing field service operations, reducing response times, and enhancing the overall customer experience. With a strong emphasis on customer satisfaction, North American companies are more inclined to invest in advanced FSM technologies to stay competitive and retain loyal customers.

North America boasts a diverse economy with a multitude of sectors, including manufacturing, healthcare, utilities, telecommunications, and more. Many of these industries heavily rely on field service operations, creating a substantial demand for FSM solutions. For example, the manufacturing sector requires efficient maintenance and repair services, while the healthcare industry relies on FSM for medical equipment maintenance and patient care. This wide-reaching adoption across various sectors has contributed to the region's dominance.

Key Market Players

  • Oracle Corporation
  • IFS Group
  • ServiceMax, Inc.
  • SAP SE
  • Microsoft Corporation
  • GPS Insight, LLC
  • Verizon Communications Inc.
  • Accruent, LLC
  • WorkWave LLC
  • Trimble Inc.

Report Scope:

In this report, the Global Field Service Management Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Field Service Management Market, By Component:

  • Solution
  • Services

Field Service Management Market, By Deployment Model:

  • On Premise
  • Cloud

Field Service Management Market, By Enterprise Size:

  • Large Enterprise
  • SMEs

Field Service Management Market, By Industry Vertical:

  • IT and Telecom
  • Healthcare
  • Manufacturing
  • BFSI
  • Transportation & Logistics
  • Energy & Utilities
  • Construction
  • Others

Field Service Management Market, By Region:

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Asia-Pacific
    • China
    • India
    • Japan
    • South Korea
    • Australia
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • South Africa

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Field Service Management Market.

Available Customizations:

Global Field Service Management Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Service Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Baseline Methodology
  • 2.2. Key Industry Partners
  • 2.3. Major Association and Secondary Sources
  • 2.4. Forecasting Methodology
  • 2.5. Data Triangulation & Validation
  • 2.6. Assumptions and Limitations

3. Executive Summary

4. Impact of COVID-19 on Global Field Service Management Market

5. Voice of Customer

6. Global Field Service Management Market Overview

7. Global Field Service Management Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Component (Solution, Services)
    • 7.2.2. By Deployment Model (On Premise, Cloud)
    • 7.2.3. By Enterprise Size (Large Enterprise, SMEs)
    • 7.2.4. By Industry Vertical (IT and Telecom, Healthcare, Manufacturing, BFSI, Transportation & Logistics, Energy & Utilities, Construction, Others)
    • 7.2.5. By Region (North America, Europe, South America, Middle East & Africa, Asia Pacific)
  • 7.3. By Company (2023)
  • 7.4. Market Map

8. North America Field Service Management Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Component
    • 8.2.2. By Deployment Model
    • 8.2.3. By Enterprise Size
    • 8.2.4. By Industry Vertical
    • 8.2.5. By Country
  • 8.3. North America: Country Analysis
    • 8.3.1. United States Field Service Management Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Component
        • 8.3.1.2.2. By Deployment Model
        • 8.3.1.2.3. By Enterprise Size
        • 8.3.1.2.4. By Industry Vertical
    • 8.3.2. Canada Field Service Management Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Component
        • 8.3.2.2.2. By Deployment Model
        • 8.3.2.2.3. By Enterprise Size
        • 8.3.2.2.4. By Industry Vertical
    • 8.3.3. Mexico Field Service Management Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Component
        • 8.3.3.2.2. By Deployment Model
        • 8.3.3.2.3. By Enterprise Size
        • 8.3.3.2.4. By Industry Vertical

9. Europe Field Service Management Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Component
    • 9.2.2. By Deployment Model
    • 9.2.3. By Enterprise Size
    • 9.2.4. By Industry Vertical
    • 9.2.5. By Country
  • 9.3. Europe: Country Analysis
    • 9.3.1. Germany Field Service Management Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Component
        • 9.3.1.2.2. By Deployment Model
        • 9.3.1.2.3. By Enterprise Size
        • 9.3.1.2.4. By Industry Vertical
    • 9.3.2. France Field Service Management Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Component
        • 9.3.2.2.2. By Deployment Model
        • 9.3.2.2.3. By Enterprise Size
        • 9.3.2.2.4. By Industry Vertical
    • 9.3.3. United Kingdom Field Service Management Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Component
        • 9.3.3.2.2. By Deployment Model
        • 9.3.3.2.3. By Enterprise Size
        • 9.3.3.2.4. By Industry Vertical
    • 9.3.4. Italy Field Service Management Market Outlook
      • 9.3.4.1. Market Size & Forecast
        • 9.3.4.1.1. By Value
      • 9.3.4.2. Market Share & Forecast
        • 9.3.4.2.1. By Component
        • 9.3.4.2.2. By Deployment Model
        • 9.3.4.2.3. By Enterprise Size
        • 9.3.4.2.4. By Industry Vertical
    • 9.3.5. Spain Field Service Management Market Outlook
      • 9.3.5.1. Market Size & Forecast
        • 9.3.5.1.1. By Value
      • 9.3.5.2. Market Share & Forecast
        • 9.3.5.2.1. By Component
        • 9.3.5.2.2. By Deployment Model
        • 9.3.5.2.3. By Enterprise Size
        • 9.3.5.2.4. By Industry Vertical

10. South America Field Service Management Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Component
    • 10.2.2. By Deployment Model
    • 10.2.3. By Enterprise Size
    • 10.2.4. By Industry Vertical
    • 10.2.5. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Field Service Management Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Component
        • 10.3.1.2.2. By Deployment Model
        • 10.3.1.2.3. By Enterprise Size
        • 10.3.1.2.4. By Industry Vertical
    • 10.3.2. Colombia Field Service Management Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Component
        • 10.3.2.2.2. By Deployment Model
        • 10.3.2.2.3. By Enterprise Size
        • 10.3.2.2.4. By Industry Vertical
    • 10.3.3. Argentina Field Service Management Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Component
        • 10.3.3.2.2. By Deployment Model
        • 10.3.3.2.3. By Enterprise Size
        • 10.3.3.2.4. By Industry Vertical

11. Middle East & Africa Field Service Management Market Outlook

  • 11.1. Market Size & Forecast
    • 11.1.1. By Value
  • 11.2. Market Share & Forecast
    • 11.2.1. By Component
    • 11.2.2. By Deployment Model
    • 11.2.3. By Enterprise Size
    • 11.2.4. By Industry Vertical
    • 11.2.5. By Country
  • 11.3. Middle East & Africa: Country Analysis
    • 11.3.1. Saudi Arabia Field Service Management Market Outlook
      • 11.3.1.1. Market Size & Forecast
        • 11.3.1.1.1. By Value
      • 11.3.1.2. Market Share & Forecast
        • 11.3.1.2.1. By Component
        • 11.3.1.2.2. By Deployment Model
        • 11.3.1.2.3. By Enterprise Size
        • 11.3.1.2.4. By Industry Vertical
    • 11.3.2. UAE Field Service Management Market Outlook
      • 11.3.2.1. Market Size & Forecast
        • 11.3.2.1.1. By Value
      • 11.3.2.2. Market Share & Forecast
        • 11.3.2.2.1. By Component
        • 11.3.2.2.2. By Deployment Model
        • 11.3.2.2.3. By Enterprise Size
        • 11.3.2.2.4. By Industry Vertical
    • 11.3.3. South Africa Field Service Management Market Outlook
      • 11.3.3.1. Market Size & Forecast
        • 11.3.3.1.1. By Value
      • 11.3.3.2. Market Share & Forecast
        • 11.3.3.2.1. By Component
        • 11.3.3.2.2. By Deployment Model
        • 11.3.3.2.3. By Enterprise Size
        • 11.3.3.2.4. By Industry Vertical

12. Asia Pacific Field Service Management Market Outlook

  • 12.1. Market Size & Forecast
    • 12.1.1. By Value
  • 12.2. Market Share & Forecast
    • 12.2.1. By Component
    • 12.2.2. By Deployment Model
    • 12.2.3. By Enterprise Size
    • 12.2.4. By Industry Vertical
    • 12.2.5. By Country
  • 12.3. Asia Pacific: Country Analysis
    • 12.3.1. China Field Service Management Market Outlook
      • 12.3.1.1. Market Size & Forecast
        • 12.3.1.1.1. By Value
      • 12.3.1.2. Market Share & Forecast
        • 12.3.1.2.1. By Component
        • 12.3.1.2.2. By Deployment Model
        • 12.3.1.2.3. By Enterprise Size
        • 12.3.1.2.4. By Industry Vertical
    • 12.3.2. India Field Service Management Market Outlook
      • 12.3.2.1. Market Size & Forecast
        • 12.3.2.1.1. By Value
      • 12.3.2.2. Market Share & Forecast
        • 12.3.2.2.1. By Component
        • 12.3.2.2.2. By Deployment Model
        • 12.3.2.2.3. By Enterprise Size
        • 12.3.2.2.4. By Industry Vertical
    • 12.3.3. Japan Field Service Management Market Outlook
      • 12.3.3.1. Market Size & Forecast
        • 12.3.3.1.1. By Value
      • 12.3.3.2. Market Share & Forecast
        • 12.3.3.2.1. By Component
        • 12.3.3.2.2. By Deployment Model
        • 12.3.3.2.3. By Enterprise Size
        • 12.3.3.2.4. By Industry Vertical
    • 12.3.4. South Korea Field Service Management Market Outlook
      • 12.3.4.1. Market Size & Forecast
        • 12.3.4.1.1. By Value
      • 12.3.4.2. Market Share & Forecast
        • 12.3.4.2.1. By Component
        • 12.3.4.2.2. By Deployment Model
        • 12.3.4.2.3. By Enterprise Size
        • 12.3.4.2.4. By Industry Vertical
    • 12.3.5. Australia Field Service Management Market Outlook
      • 12.3.5.1. Market Size & Forecast
        • 12.3.5.1.1. By Value
      • 12.3.5.2. Market Share & Forecast
        • 12.3.5.2.1. By Component
        • 12.3.5.2.2. By Deployment Model
        • 12.3.5.2.3. By Enterprise Size
        • 12.3.5.2.4. By Industry Vertical

13. Market Dynamics

  • 13.1. Drivers
  • 13.2. Challenges

14. Market Trends and Developments

15. Company Profiles

  • 15.1. Oracle Corporation
    • 15.1.1. Business Overview
    • 15.1.2. Key Revenue and Financials
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. Key Product/Services Offered
  • 15.2. IFS Group
    • 15.2.1. Business Overview
    • 15.2.2. Key Revenue and Financials
    • 15.2.3. Recent Developments
    • 15.2.4. Key Personnel
    • 15.2.5. Key Product/Services Offered
  • 15.3. ServiceMax, Inc.
    • 15.3.1. Business Overview
    • 15.3.2. Key Revenue and Financials
    • 15.3.3. Recent Developments
    • 15.3.4. Key Personnel
    • 15.3.5. Key Product/Services Offered
  • 15.4. SAP SE
    • 15.4.1. Business Overview
    • 15.4.2. Key Revenue and Financials
    • 15.4.3. Recent Developments
    • 15.4.4. Key Personnel
    • 15.4.5. Key Product/Services Offered
  • 15.5. Microsoft Corporation
    • 15.5.1. Business Overview
    • 15.5.2. Key Revenue and Financials
    • 15.5.3. Recent Developments
    • 15.5.4. Key Personnel
    • 15.5.5. Key Product/Services Offered
  • 15.6. GPS Insight, LLC
    • 15.6.1. Business Overview
    • 15.6.2. Key Revenue and Financials
    • 15.6.3. Recent Developments
    • 15.6.4. Key Personnel
    • 15.6.5. Key Product/Services Offered
  • 15.7. Verizon Communications Inc.
    • 15.7.1. Business Overview
    • 15.7.2. Key Revenue and Financials
    • 15.7.3. Recent Developments
    • 15.7.4. Key Personnel
    • 15.7.5. Key Product/Services Offered
  • 15.8. Accruent, LLC
    • 15.8.1. Business Overview
    • 15.8.2. Key Revenue and Financials
    • 15.8.3. Recent Developments
    • 15.8.4. Key Personnel
    • 15.8.5. Key Product/Services Offered
  • 15.9. WorkWave LLC
    • 15.9.1. Business Overview
    • 15.9.2. Key Revenue and Financials
    • 15.9.3. Recent Developments
    • 15.9.4. Key Personnel
    • 15.9.5. Key Product/Services Offered
  • 15.10.Trimble Inc.
    • 15.10.1. Business Overview
    • 15.10.2. Key Revenue and Financials
    • 15.10.3. Recent Developments
    • 15.10.4. Key Personnel
    • 15.10.5. Key Product/Services Offered

16. Strategic Recommendations

17. About Us & Disclaimer