市场调查报告书
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1096565
现场服务管理的全球市场:现状分析与预测(2021年~2027年)Field Service Management Market: Current Analysis and Forecast (2021-2027) |
全球现场服务管理的市场规模在预测期间(2021年~2027年)中预计将以约18%的年复合成长率成长。
现场服务管理市场的增长可能是由于对具有成本效益的解决方案的需求增加以及对跟踪现场活动的需求增加。此外,越来越多的现场技术人员也在影响市场增长。
本报告提供全球现场服务管理市场的相关调查,提供市场洞察,市场趋势,竞争模式,企业概要等全面性资讯。
The global field service management market is expected to register a CAGR of around 18% over the period of 2021-2027. Field service management means the management of the resources of enterprises employed at the property of clients, rather than on the property of enterprises. The field service management market is uplifting on account of the increasing demand for tracking activities in the field along with the increasing demand for time and cost-effective solutions. Moreover, the integration of artificial intelligence, AR, and VR in the field services sector followed by increasing adoption of IoT driving the adoption of cloud-based field service management solutions will positively stimulate the industry landscape. The aim of field service management is to improve the deliverability and productivity of the teams working outside the enterprise premises. Efficient field service management solutions integrate data from enterprise asset management systems with the data from the field. Some of the key advantages of field service management include access to the information of customers from any location, a decrease in operational overheads and fuel expenses, mobile workforce management, increased productivity, and improved customer satisfaction. The rising number of field technicians operating all around the globe is further influencing the growth of the field service management market growth. Furthermore, it allows enterprises to achieve optimum efficiency of business processes and improved productivity among field service providers by implementing an appropriate field service management solution, that can be unified with ERP, CRM, and other relevant systems used in the enterprises.
Oracle Corporation, Microsoft Corporation, Salesforce Inc., Trimble Inc., FieldAware Inc., SAP SE, Coresystems AG, Industrial and Financial Systems, Infor Inc., and GeoConcept SAS are some of the key players in the market. Several M&As along with partnerships have been undertaken by these players to facilitate customers with hi-tech and innovative products/technologies.
Based on deployment, the field service management market is bifurcated into cloud and on-premises. Among these categories, the on-premises segment held a prominent share of the market in 2020 and is expected to witness a robust CAGR during the forecast period because it provides total control over information about customers and the company to the enterprise. On-premises solutions are installed and hosted in the enterprise's infrastructure and are managed by its own IT staff. They require high initial investment by enterprises; however, they do not require incremental costs during the ownership, unlike cloud deployment.
Based on industry, the field service management market is divided into information and communication technology, banking and financial services, healthcare, manufacturing, and others. Among the categories, the manufacturing industry captured a prominent share in the market and is anticipated to grow at a robust CAGR during the forecast period. Rapid industrialization is positively influencing the manufacturing industry to automate field operations and processes, field service management allows enterprises to achieve this goal.
The Asia-Pacific field service management market is expected to witness a prominent CAGR during the forecast period. The growth of this market can be attributed to the growing industrialization, urbanization, and population in the region. Furthermore, several field service management solution providers have their businesses in the region due to the region's low-cost benefits and high availability of the workforce, due to which the adoption of field service management solutions is expected to increase rapidly in the future across the region. The region has experienced rising support from the government for the growth of SMEs and has a large and growing retail and e-commerce market, which further drives the demand for field service management solutions. Furthermore, the increasing adoption of cloud-based solutions and services is further boosting the market growth in the region.
Global field service management market can further be customized as per the requirement or any other market segment. Besides this, UMI understands that you may have your own business needs, hence feel free to connect with us to get a report that completely suits your requirements.