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市场调查报告书
商品编码
1880637
机上餐饮服务市场规模、占有率、成长及全球产业分析:依类型、应用和地区划分的洞察与预测(2024-2032 年)In-Flight Catering Services Market Size, Share, Growth and Global Industry Analysis By Type & Application, Regional Insights and Forecast to 2024-2032 |
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随着航空公司大力投资改善乘客的机上体验,全球机上餐饮服务市场持续扩张。根据最新的行业评估,受全球航空旅行成长、航空公司之间激烈竞争以及乘客对精心挑选的机上餐食日益重视的推动,该市场在 2024 年的价值将达到 174.5 亿美元。预计到 2025 年,该市场将达到 182.4 亿美元,主要得益于个人化程度的提高、数位化订餐系统的普及以及健康餐饮创新。预计到 2032 年,该市场将显着成长,达到 290.1 亿美元,预测期内的复合年增长率 (CAGR) 为 6.9%。
世界各地的航空公司正在推出更丰富的机上餐饮选择、高端饮品、具有文化特色的餐食以及创新的预订系统,以增强客户忠诚度。随着多元文化旅行的兴起,对多样化菜单的需求日益增长,以满足包括纯素食、无麸质、糖尿病患者和高蛋白餐食在内的各种饮食偏好。 GateGroup、阿联酋航空餐饮公司、SATS 和 Dnata 等全球领导者正持续投资于技术赋能的服务模式和永续包装,以实现机上餐饮的现代化。
数位转型正在改变机上餐饮服务
数位化在简化餐饮营运、提高菜单客製化程度和优化营运效率方面发挥关键作用。航空公司正在推出数位化订餐平台,让乘客在登机前选择餐食,从而减少浪费并确保服务的准确性。整合的数位化系统还有助于平衡采购、优化烹饪流程并即时更新菜单。
近期产业趋势印证了数位化订餐的影响力。 Checkmate 引用的一项案例研究发现,在引入数位化订餐后,销售额增加了 43%,这表明技术如何提升客户满意度和营运效率。目前,部分航空公司餐厅约 70% 的新餐点订单都是透过数位化管道完成的,这为机上数位化订餐的规模化发展树立了先例。
市场趋势
2024 年至 2032 年的一个关键趋势是,消费者对更健康、更适合素食主义者且营养丰富的代餐产品的需求不断增长。后疫情时代的消费者行为正在转向安全、植物性且新鲜的餐点选择。 2024 年 1 月,阿联酋航空在其所有航班和贵宾休息室扩展了素食菜单;2023 年,阿联酋航空为约 45 万名乘客提供了超过 300 种植物性食谱。素食消费的急剧增长(同比增长约 40%)标誌着全球正在转向更清洁的食品选择。
包装的可持续性也在改变机上餐饮。航空公司正在逐步淘汰一次性塑胶製品,采用可生物降解的餐具,并引入可堆肥包装。例如,LSKY 将于 2024 年 11 月全面过渡到竹製餐具和可堆肥包装,以符合全球永续发展目标。
市场推动因素与机会
市场扩张的最大推动因素是透过数位化订餐实现的个人化餐饮服务。航空公司现在允许所有舱位的乘客(尤其是商务舱和高端舱位)在登机前几天预选餐点。例如,阿联酋航空于 2024 年 8 月推出了预选服务,允许乘客提前最多 14 天选择餐食,从而提高营运效率并提升乘客体验。
产业中涌现的一个显着机会是向环保包装和永续食品采购的转变。随着环保意识的增强,提供可生物降解包装、有机食材和减少浪费的机上餐点的航空公司正在赢得更强的客户忠诚度并提升品牌形象。
区隔市场概览
商务舱仍将是主导区隔市场,并将在2024年之前保持最高的复合年增长率。商务旅客对优质餐点、个人化菜单和特殊用餐体验的需求正在增强该区隔市场的收入贡献。
由于长途航班对热餐的高需求以及多次送餐服务,长途航线将占最大的市场占有率。
北美将引领全球市场,到2024年市场规模将达到63.3亿美元,约占全球市场占有率的36%。该地区受益于大量的国内和国际航班、航空公司之间激烈的竞争以及消费者对购买机上餐食的强烈偏好。
由于中国、印度、日本和东南亚的航空客运量不断增长,亚太地区预计将实现最高的复合年增长率。
在高端航空旅行和旅游业的推动下,欧洲继续保持其作为高价值市场的强劲势头。
在阿联酋航空、卡达航空和阿提哈德航空等航空公司的引领下,中东和非洲地区在高端长途航线的推动下持续扩张。
由于可支配所得的增加和国内航空旅行需求的扩大,南美洲呈现稳定成长的态势。
The global in-flight catering services market continues to expand as airlines invest heavily in enhancing onboard passenger experience. According to the latest industry assessment, the market was valued at USD 17.45 billion in 2024, driven by rising global air travel, strong competition among airlines, and the growing emphasis on curated onboard dining. In 2025, the market is projected to reach USD 18.24 billion, supported by increased personalization, digital ordering, and health-focused meal innovations. By 2032, the market is expected to grow significantly to USD 29.01 billion, reflecting a CAGR of 6.9% during the forecast period.
Airlines across the world are incorporating enhanced meal offerings, premium beverages, cultural food options, and innovative pre-ordering systems to strengthen customer loyalty. The rise in multicultural travel has created demand for diverse menus suited to various dietary preferences, including vegan, gluten-free, diabetic-friendly, and high-protein options. Leading global players such as Gategroup, Emirates Flight Catering, SATS Ltd., and Dnata continue to invest in technology-enabled service models and sustainable packaging to modernize onboard catering.
Digital Transformation Reshaping In-Flight Catering
Digitization is playing a pivotal role in streamlining catering workflows, improving menu customization, and optimizing operational efficiency. Airlines are deploying digital meal ordering platforms that allow passengers to select meals before boarding, reducing waste and ensuring service accuracy. Integrated digital systems also help airlines balance procurement, streamline cooking schedules, and update menus in real time.
Recent industry evidence underscores the impact of digital ordering. A case study cited by Checkmate observed a 43% sales increase when digital ordering was introduced, demonstrating how technology enhances customer satisfaction and operational speed. Today, nearly 70% of new food orders are digital across select aviation-linked restaurants, setting a precedent for in-flight digital ordering scalability.
Market Trends
A major trend shaping the 2024-2032 period is the rising demand for healthier, vegan, and nutritious meal alternatives. Post-pandemic consumer behavior has shifted toward safe, plant-based, and fresh meal options. In January 2024, Emirates announced expanded vegan menus across flights and lounges, serving more than 300 plant-based recipes to nearly 450,000 passengers in 2023. The surge in vegan consumption-growing by nearly 40% year-over-year-illustrates the global shift toward cleaner food choices.
Sustainability in packaging is also transforming in-flight catering. Airlines are phasing out single-use plastics, adopting biodegradable cutlery, and integrating compostable packaging. For instance, in November 2024, LSKY transitioned completely to bamboo-based utensils and compostable packaging, aligning with global sustainability goals.
Market Drivers & Opportunities
The biggest driver for market expansion is the rise of personalized catering, supported by digital ordering. Airlines now allow passengers in all classes-especially business and premium classes-to pre-select meals days before boarding. Emirates, for example, introduced pre-flight meal selection in August 2024, allowing passengers to choose meals up to 14 days in advance, improving operational accuracy while elevating the passenger experience.
A significant opportunity emerging in the industry is the shift toward eco-friendly packaging and sustainable food sourcing. As environmental awareness grows, airlines offering biodegradable packaging, organic ingredients, and low-waste meals are experiencing stronger customer loyalty and improved brand perception.
Segmentation Overview
Business class remains the dominant segment in 2024 and is projected to maintain the highest CAGR. Business travelers demand premium meals, personalized menus, and exclusive dining experiences, strengthening the segment's revenue contribution.
Long-haul flights capture the largest market share due to high demand for hot meals and multiple meal cycles during extended journeys.
North America leads the global market, valued at USD 6.33 billion in 2024, accounting for approximately 36% of global share. The region benefits from a high volume of domestic and international flights, strong airline competition, and significant consumer preference for onboard meal purchases.
Asia Pacific is forecast to record the fastest CAGR due to the rising number of air passengers in China, India, Japan, and Southeast Asia.
Europe remains a strong high-value market driven by premium air travel and tourism.
Middle East & Africa, led by Emirates, Qatar Airways, and Etihad, continues to expand due to premium long-haul operations.
South America shows steady growth driven by rising disposable incomes and increasing domestic aviation demand.
Conclusion
Growing from USD 17.45 billion in 2024 to an expected USD 29.01 billion by 2032, the in-flight catering services market is evolving rapidly with digital innovations, personalized menus, and sustainability initiatives. As airlines redefine passenger experience through culinary excellence, the sector is positioned for strong growth across all major regions in the coming decade.
Segmentation By Flight Type
By Flight Duration
By Region
Companies Profiled in the Report Gategroup (Switzerland), Emirates Flight Catering (Dubai), Newrest (France), LSG Group (Germany), SATS Ltd. (Singapore), Do & CO Ag (Austria), TajSATS (India), Flying Food Group (U.S.), GCC Group (U.S.), Cathay Pacific Catering Services (H.K.) Ltd. (Hong Kong)