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企业对话式产生人工智慧市场规模、占有率、成长及全球产业分析：按类型、应用和地区划分的洞察与预测（2024-2032 年）

Enterprise Conversational GenAI Market Size, Share, Growth and Global Industry Analysis By Type & Application, Regional Insights and Forecast to 2024-2032
出版日期: | 出版商: Fortune Business Insights Pvt. Ltd. | 英文 162 Pages | 商品交期: 请询问到货日

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企业对话式产生人工智慧市场成长驱动因素

随着各组织加速采用人工智慧驱动的通讯工具来改善客户体验、提高营运效率并实现工作流程自动化，全球企业对话式生成人工智慧市场正以惊人的速度扩张。产业分析师预计，该市场规模将在 2024 年达到 150.3 亿美元，2025 年将成长至 193.1 亿美元，并在 2032 年达到 1,249.5 亿美元，复合年增长率高达 30.60%。北美地区在全球市场中占领先地位，预计到 2024 年将占 41.45% 的市场占有率，这主要得益于该地区较高的人工智慧采用率、强大的云端基础设施以及对生成式人工智慧能力的持续投资。

自然语言处理 (NLP) 和大规模语言模型 (LLM) 的快速发展显着提升了机器生成类人对话的能力。 OpenAI 的 ChatGPT、Microsoft Copilot 和 Google Gemini 等工具使企业能够部署对话式介面，这些介面能够准确地回应、理解上下文并实现个人化互动。此外，政府主导的人工智慧计画和全球投资正在加速其应用。预计到 2025 年，全球 10% 的数据将由生成式人工智慧生成，凸显了其颠覆性潜力。

投资趋势

资金的激增在加速企业对话式生成式人工智慧的创新方面发挥核心作用。根据 PitchBook 预测，2023 年生成式人工智慧领域的投资将飙升至 291 亿美元，涵盖约 700 笔交易，较去年同期成长 260%。 这些投资支援大规模模型、云端基础设施的开发以及企业对话系统的扩展。

2024 年的多轮大型融资进一步巩固了该生态系统。 2024 年 1 月，Kore.ai 在 FTV Capital 和 NVIDIA 的支持下筹集了 1.5 亿美元。同年 2 月，Rasa 筹集了 3,000 万美元，用于加强其企业对话平台，充分发挥 LLM 的潜力。这些资金使 AI 供应商能够扩大全球影响力，整合多语言功能，并满足各行各业更深入的企业应用场景。

市场驱动因素

市场成长的关键驱动因素是全通路通讯的兴起。企业的目标是在所有管道（包括网站、行动应用程式、社群媒体、电子邮件和语音助理）上提供一致且个人化的体验。对话式产生 AI (GenAI) 使企业能够透过自然、情境感知的对话与客户即时互动。 美国银行的人工智慧助理 Erica 自 2018 年以来已处理了 20 亿次交互，这充分展现了生成式人工智慧 (GenAI) 的规模和效率。

不断成长的客户期望也在推动需求。 Salesforce 的一项调查显示，72% 的客户希望企业能够理解他们的需求，而生成式对话人工智慧 (GenAI) 的资料驱动型个人化正日益有效地应对这项挑战。

市场限制因子

儘管成长强劲，但操纵提示和对抗性攻击等安全风险仍为企业带来挑战。例如，2023 年雪佛兰聊天机器人事件中，一名用户操纵人工智慧，使其以 1 美元的价格出售一辆价值 76,000 美元的 SUV，凸显了可能损害信任和品牌声誉的漏洞。随着人工智慧的不断普及，确保其可靠性并防止滥用至关重要。

市场机会

多语言对话式人工智慧为企业提供了支援多元化全球客户群的巨大机会。能够理解方言和语言的对话式产生人工智慧系统有助于提升服务的可及性和客户满意度。 CoRover.ai 与 Persistent Systems 于 2024 年达成的合作表明，市场对全球人工智慧驱动的通讯平台的需求日益增长。

市场趋势

影响市场发展的关键趋势是低程式码/无程式码平台的兴起，这些平台无需高级技术专长即可快速部署对话式生成人工智慧。预计到 2025 年，70% 的新业务应用程式将使用低程式码/无程式码工具构建，这将使企业更容易进行人工智慧开发，并缩短对话式系统的上市时间。

区域概览

北美

北美将在2024年以62.3亿美元的市场规模引领市场，主要得益于企业积极的采用和联邦政府对人工智慧的投资。预计到2025年，美国市场规模将达到51.1亿美元，反映出银行、金融和保险（BFSI）、医疗保健、零售和电信等行业的采用率不断提高。

欧洲

预计到2025年，欧洲市场规模将达到48.3亿美元，主要得益于生成式人工智慧新创企业的快速成长以及英国、德国和法国企业支出的增加。

亚太地区

预计亚太地区的采用率成长速度最快，到2025年将达到41.9亿美元。强劲的需求主要来自印度、中国和日本加速的数位转型以及不断增长的人工智慧投资。

目录

第一章：引言

第二章：摘要整理

第三章：市场动态

  • 宏观与微观经济指标
  • 驱动因素、限制因素、机会与趋势
  • 投资环境与融资状况

第四章：竞争格局

  • 主要公司采用的商业策略
  • 主要公司的综合SWOT分析
  • 全球前3-5家企业对话式产生人工智慧公司的市场占有率/排名（2024年）
  • 主要公司的价格分析

第五章：全球企业对话式产生人工智慧市场规模按细分市场划分的估算与预测（2019-2032 年）

  • 主要发现
  • 依类型划分
    • 生成式人工智慧聊天机器人
    • 智慧虚拟助理 (IVA)
  • 依技术划分
    • 自然语言处理
    • 机器学习与深度学习
    • 自动语音辨识 (ASR)
    • 其他（例如，资料探勘）
  • 依部署方式划分
    • 云端部署
    • 本地部署
  • 依业务职能划分
    • 销售与行销
    • 供应链运营
    • 财务和会计
    • 人力资源 (HR)
    • IT 服务管理 (ITSM)
  • 按行业
    • 银行、金融和保险 (BFSI)
    • IT 和电信
    • 零售与电子商务
    • 医疗保健
    • 政府与公部门
    • 媒体与娱乐
    • 教育
    • 其他（饭店等）
  • 按地区划分
    • 北美
    • 南美
    • 欧洲
    • 中东和非洲
    • 亚太地区

第六章 北美企业对话式产生人工智慧市场规模估算与预测（按细分市场划分，2019-2032 年）

  • 依国家划分
    • 美国
    • 加拿大
    • 墨西哥

章节7：南美企业对话式产生人工智慧市场规模估算与预测（按细分市场划分，2019-2032 年）

  • 依国家划分
    • 巴西
    • 阿根廷
    • 其他南美国家/地区

第 8 章：欧洲企业对话式产生人工智慧市场规模估算与预测（按细分市场划分，2019-2032 年）

  • 依国家划分
    • 英国
    • 德国
    • 法国
    • 义大利
    • 西班牙
    • 俄罗斯
    • 比荷卢经济联盟
    • 北欧
    • 欧洲其他地区

第 9 章：中东与非洲企业对话式产生人工智慧市场人工智慧市场规模估算与预测（按细分市场划分，2019-2032 年）

  • 依国家划分
    • 土耳其
    • 以色列
    • 海湾合作委员会
    • 北非
    • 南非
    • 中东和非洲其他地区

第十章：亚太地区企业对话式产生人工智慧市场规模估算与预测（按细分市场划分，2019-2032 年）

  • 依国家划分
    • 中国
    • 印度
    • 日本
    • 韩国
    • 东协
    • 大洋洲
    • 亚太其他地区

第十一章：前十强企业简介公司

  • 认知
  • 韩国.ai
  • 阿瓦莫
  • Salesforce, Inc.
  • Five9 公司
  • 微软公司
  • Google有限责任公司
  • 亚马逊公司
  • Jio Haptik 技术
  • OpenAI
Product Code: FBI112658

Growth Factors of enterprise conversational GenAI Market

The global enterprise conversational GenAI market is expanding at an exceptional pace as organizations increasingly adopt AI-driven communication tools to transform customer experience, improve operational efficiency, and automate workflows. As per industry analysis, the market was valued at USD 15.03 billion in 2024, is projected to rise to USD 19.31 billion in 2025, and is expected to reach USD 124.95 billion by 2032, growing at a powerful CAGR of 30.60%. North America dominated the global landscape with a 41.45% share in 2024, driven by high AI adoption rates, strong cloud infrastructure, and ongoing investments in generative AI capabilities.

Rapid advancements in natural language processing (NLP) and large language models (LLMs) have significantly enhanced the ability of machines to generate human-like interactions. Tools such as OpenAI's ChatGPT, Microsoft Copilot, and Google Gemini are enabling enterprises to deploy conversational interfaces that respond accurately, understand context, and personalize interactions. Additionally, government-led AI initiatives and global investments are accelerating adoption. By 2025, 10% of the world's data is expected to be produced by generative AI, underscoring its disruptive potential.

Investment Landscape

The surge in funding has played a central role in accelerating innovation in enterprise conversational GenAI. According to Pitchbook, investment in generative AI skyrocketed to USD 29.1 billion across nearly 700 deals in 2023, marking a 260% year-over-year increase. These investments support large-scale model development, cloud infrastructure, and expansion of enterprise-ready conversational systems.

Several large funding rounds in 2024 further strengthened the ecosystem. In January 2024, Kore.ai secured USD 150 million, supported by FTV Capital and NVIDIA. In February 2024, Rasa raised USD 30 million to enhance enterprise conversational platforms that leverage the full potential of LLMs. Such funding is enabling AI vendors to expand global deployments, integrate multilingual capabilities, and address deeper enterprise use cases across sectors.

Market Drivers

A key driver of market growth is the rise of omnichannel communication, as enterprises aim to deliver consistent and personalized experiences across websites, mobile apps, social media, email, and voice assistants. Conversational GenAI enables organizations to engage customers in real time with natural, context-aware interactions. Bank of America's AI assistant, Erica-having processed 2 billion interactions since 2018-demonstrates the scale and efficiency GenAI can achieve.

Increasing customer expectations also propel demand. According to Salesforce, 72% of customers expect companies to understand their needs, a challenge increasingly addressed through conversational GenAI's data-driven personalization.

Market Restraints

Despite strong growth, security risks such as prompt manipulation and adversarial attacks pose challenges for enterprises. Cases like the 2023 Chevrolet chatbot incident, where a user manipulated the AI into offering a USD 76,000 SUV for USD 1, illustrate vulnerabilities that can undermine trust and brand reputation. As adoption rises, ensuring AI reliability and safeguarding against misuse will be critical.

Market Opportunities

A major opportunity lies in multilingual conversational AI, enabling enterprises to support diverse global audiences. Conversational GenAI systems capable of understanding local dialects and languages enhance accessibility and customer satisfaction. Partnerships such as the 2024 collaboration between CoRover.ai and Persistent Systems demonstrate rising demand for globalized AI-driven communication platforms.

Market Trends

A significant trend shaping the market is the rise of low-code/no-code platforms, which enable quick deployment of conversational GenAI without deep technical expertise. By 2025, 70% of new business applications are expected to be built using low-code/no-code tools, making AI development more accessible for enterprises and accelerating time-to-market for conversational systems.

Regional Overview

North America

North America led the market in 2024 with USD 6.23 billion, driven by strong enterprise adoption and federal AI investments. The U.S. market is expected to reach USD 5.11 billion in 2025, reflecting expanding implementations across BFSI, healthcare, retail, and telecom.

Europe

Europe is forecast to reach USD 4.83 billion by 2025, supported by rapid growth in generative AI startups and increased enterprise spending across the U.K., Germany, and France.

Asia Pacific

Asia Pacific shows the fastest adoption trajectory, with the market projected to hit USD 4.19 billion in 2025. Rising digital transformation initiatives and AI investments fuel strong demand across India, China, and Japan.

Conclusion

The enterprise conversational GenAI market is poised for exponential expansion, rising from USD 15.03 billion in 2024 to USD 19.31 billion in 2025, and surging to USD 124.95 billion by 2032. As enterprises prioritize automation, personalization, and multilingual engagement, conversational GenAI will become a foundational element of digital transformation strategies worldwide.

Segmentation By Type

  • Intelligent Virtual Assistant (IVA)
  • Generative AI Chatbots

By Technology

  • Natural Language Processing
  • Machine Learning and Deep Learning
  • Automatic Speech Recognition
  • Others (Data Mining)

By Deployment

  • On-premise
  • Cloud

By Business Function

  • Sales & Marketing
  • Supply Chain & Operations
  • Finance & Accounting
  • Human Resource
  • IT Service Management

By Industry

  • BFSI
  • IT & Telecom
  • Retail & e-Commerce
  • Healthcare
  • Government & Public Sector
  • Media & Entertainment
  • Education
  • Others (Hospitality)

By Region

  • North America (By Type, By Technology, By Deployment, By Business Function, By Industry, and By Country)
    • U.S.
    • Canada
    • Mexico
  • South America (By Type, By Technology, By Deployment, By Business Function, By Industry, and By Country)
    • Brazil
    • Argentina
    • Rest of South America
  • Europe (By Type, By Technology, By Deployment, By Business Function, By Industry, and By Country)
    • U.K.
    • Germany
    • Italy
    • France
    • Spain
    • Russia
    • Benelux
    • Nordics
    • Rest of Europe
  • Middle East & Africa (By Type, By Technology, By Deployment, By Business Function, By Industry, and By Country)
    • Turkey
    • Israel
    • GCC
    • South Africa
    • North Africa
    • Rest of Middle East & Africa
  • Asia Pacific (By Type, By Technology, By Deployment, By Business Function, By Industry, and By Country)
    • China
    • Japan
    • India
    • South Korea
    • ASEAN
    • Oceania
    • Rest of Asia Pacific

Companies Profiled in the Report Cognigy (Germany), Kore.ai (U.S.), Avaamo (U.S.), Salesforce, Inc. (U.S.), Five9, Inc.(U.S.), Microsoft Corporation (U.S.), Google LLC (U.S.), Amazon.com, Inc.,(U.S), Jio Haptik Technologies Ltd (India), Open AI (U.S.), and Others.

Table of Content

1. Introduction

  • 1.1. Definition, By Segment
  • 1.2. Research Methodology/Approach
  • 1.3. Data Sources

2. Executive Summary

3. Market Dynamics

  • 3.1. Macro and Micro Economic Indicators
  • 3.2. Drivers, Restraints, Opportunities and Trends
  • 3.3. Investments Landscape & Funding Scenario

4. Competition Landscape

  • 4.1. Business Strategies Adopted by Key Players
  • 4.2. Consolidated SWOT Analysis of Key Players
  • 4.3. Global Enterprise Conversational GenAI Key Players (Top 3 - 5) Market Share/Ranking, 2024
  • 4.4. Pricing Analysis, By Key Players

5. Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 5.1. Key Findings
  • 5.2. By Type (USD)
    • 5.2.1. GenAI Chatbots
    • 5.2.2. Intelligent Virtual Assistant (IVA)
  • 5.3. By Technology (USD)
    • 5.3.1. Natural Language Processing
    • 5.3.2. Machine Learning and Deep Learning
    • 5.3.3. Automatic Speech Recognition (ASR)
    • 5.3.4. Others (Data Mining, etc.)
  • 5.4. By Deployment (USD)
    • 5.4.1. Cloud
    • 5.4.2. On-premise
  • 5.5. By Business Function (USD)
    • 5.5.1. Sales & Marketing
    • 5.5.2. Supply Chain & Operations
    • 5.5.3. Finance & Accounting
    • 5.5.4. Human Resources (HR)
    • 5.5.5. IT Service Management (ITSM)
  • 5.6. By Industry (USD)
    • 5.6.1. BFSI
    • 5.6.2. IT & Telecom
    • 5.6.3. Retail & eCommerce
    • 5.6.4. Healthcare
    • 5.6.5. Government & Public Sector
    • 5.6.6. Media & Entertainment
    • 5.6.7. Education
    • 5.6.8. Others (Hospitality, etc.)
  • 5.7. By Region (USD)
    • 5.7.1. North America
    • 5.7.2. South America
    • 5.7.3. Europe
    • 5.7.4. Middle East & Africa
    • 5.7.5. Asia Pacific

6. North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 6.1. Key Findings
  • 6.2. By Type (USD)
    • 6.2.1. GenAI Chatbots
    • 6.2.2. Intelligent Virtual Assistant (IVA)
  • 6.3. By Technology (USD)
    • 6.3.1. Natural Language Processing
    • 6.3.2. Machine Learning and Deep Learning
    • 6.3.3. Automatic Speech Recognition (ASR)
    • 6.3.4. Others (Data Mining, etc.)
  • 6.4. By Deployment (USD)
    • 6.4.1. Cloud
    • 6.4.2. On-premise
  • 6.5. By Business Function (USD)
    • 6.5.1. Sales & Marketing
    • 6.5.2. Supply Chain & Operations
    • 6.5.3. Finance & Accounting
    • 6.5.4. Human Resources (HR)
    • 6.5.5. IT Service Management (ITSM)
  • 6.6. By Industry (USD)
    • 6.6.1. BFSI
    • 6.6.2. IT & Telecom
    • 6.6.3. Retail & eCommerce
    • 6.6.4. Healthcare
    • 6.6.5. Government & Public Sector
    • 6.6.6. Media & Entertainment
    • 6.6.7. Education
    • 6.6.8. Others (Hospitality, etc.)
  • 6.7. By Country (USD)
    • 6.7.1. United States
    • 6.7.2. Canada
    • 6.7.3. Mexico

7. South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 7.1. Key Findings
  • 7.2. By Type (USD)
    • 7.2.1. GenAI Chatbots
    • 7.2.2. Intelligent Virtual Assistant (IVA)
  • 7.3. By Technology (USD)
    • 7.3.1. Natural Language Processing
    • 7.3.2. Machine Learning and Deep Learning
    • 7.3.3. Automatic Speech Recognition (ASR)
    • 7.3.4. Others (Data Mining, etc.)
  • 7.4. By Deployment (USD)
    • 7.4.1. Cloud
    • 7.4.2. On-premise
  • 7.5. By Business Function (USD)
    • 7.5.1. Sales & Marketing
    • 7.5.2. Supply Chain & Operations
    • 7.5.3. Finance & Accounting
    • 7.5.4. Human Resources (HR)
    • 7.5.5. IT Service Management (ITSM)
  • 7.6. By Industry (USD)
    • 7.6.1. BFSI
    • 7.6.2. IT & Telecom
    • 7.6.3. Retail & eCommerce
    • 7.6.4. Healthcare
    • 7.6.5. Government & Public Sector
    • 7.6.6. Media & Entertainment
    • 7.6.7. Education
    • 7.6.8. Others (Hospitality, etc.)
  • 7.7. By Country (USD)
    • 7.7.1. Brazil
    • 7.7.2. Argentina
    • 7.7.3. Rest of South America

8. Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 8.1. Key Findings
  • 8.2. By Type (USD)
    • 8.2.1. GenAI Chatbots
    • 8.2.2. Intelligent Virtual Assistant (IVA)
  • 8.3. By Technology (USD)
    • 8.3.1. Natural Language Processing
    • 8.3.2. Machine Learning and Deep Learning
    • 8.3.3. Automatic Speech Recognition (ASR)
    • 8.3.4. Others (Data Mining, etc.)
  • 8.4. By Deployment (USD)
    • 8.4.1. Cloud
    • 8.4.2. On-premise
  • 8.5. By Business Function (USD)
    • 8.5.1. Sales & Marketing
    • 8.5.2. Supply Chain & Operations
    • 8.5.3. Finance & Accounting
    • 8.5.4. Human Resources (HR)
    • 8.5.5. IT Service Management (ITSM)
  • 8.6. By Industry (USD)
    • 8.6.1. BFSI
    • 8.6.2. IT & Telecom
    • 8.6.3. Retail & eCommerce
    • 8.6.4. Healthcare
    • 8.6.5. Government & Public Sector
    • 8.6.6. Media & Entertainment
    • 8.6.7. Education
    • 8.6.8. Others (Hospitality, etc.)
  • 8.7. By Country (USD)
    • 8.7.1. United Kingdom
    • 8.7.2. Germany
    • 8.7.3. France
    • 8.7.4. Italy
    • 8.7.5. Spain
    • 8.7.6. Russia
    • 8.7.7. Benelux
    • 8.7.8. Nordics
    • 8.7.9. Rest of Europe

9. Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 9.1. Key Findings
  • 9.2. By Type (USD)
    • 9.2.1. GenAI Chatbots
    • 9.2.2. Intelligent Virtual Assistant (IVA)
  • 9.3. By Technology (USD)
    • 9.3.1. Natural Language Processing
    • 9.3.2. Machine Learning and Deep Learning
    • 9.3.3. Automatic Speech Recognition (ASR)
    • 9.3.4. Others (Data Mining, etc.)
  • 9.4. By Deployment (USD)
    • 9.4.1. Cloud
    • 9.4.2. On-premise
  • 9.5. By Business Function (USD)
    • 9.5.1. Sales & Marketing
    • 9.5.2. Supply Chain & Operations
    • 9.5.3. Finance & Accounting
    • 9.5.4. Human Resources (HR)
    • 9.5.5. IT Service Management (ITSM)
  • 9.6. By Industry (USD)
    • 9.6.1. BFSI
    • 9.6.2. IT & Telecom
    • 9.6.3. Retail & eCommerce
    • 9.6.4. Healthcare
    • 9.6.5. Government & Public Sector
    • 9.6.6. Media & Entertainment
    • 9.6.7. Education
    • 9.6.8. Others (Hospitality, etc.)
  • 9.7. By Country (USD)
    • 9.7.1. Turkey
    • 9.7.2. Israel
    • 9.7.3. GCC
    • 9.7.4. North Africa
    • 9.7.5. South Africa
    • 9.7.6. Rest of MEA

10. Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Segments, 2019-2032

  • 10.1. Key Findings
  • 10.2. By Type (USD)
    • 10.2.1. GenAI Chatbots
    • 10.2.2. Intelligent Virtual Assistant (IVA)
  • 10.3. By Technology (USD)
    • 10.3.1. Natural Language Processing
    • 10.3.2. Machine Learning and Deep Learning
    • 10.3.3. Automatic Speech Recognition (ASR)
    • 10.3.4. Others (Data Mining, etc.)
  • 10.4. By Deployment (USD)
    • 10.4.1. Cloud
    • 10.4.2. On-premise
  • 10.5. By Business Function (USD)
    • 10.5.1. Sales & Marketing
    • 10.5.2. Supply Chain & Operations
    • 10.5.3. Finance & Accounting
    • 10.5.4. Human Resources (HR)
    • 10.5.5. IT Service Management (ITSM)
  • 10.6. By Industry (USD)
    • 10.6.1. BFSI
    • 10.6.2. IT & Telecom
    • 10.6.3. Retail & eCommerce
    • 10.6.4. Healthcare
    • 10.6.5. Government & Public Sector
    • 10.6.6. Media & Entertainment
    • 10.6.7. Education
    • 10.6.8. Others (Hospitality, etc.)
  • 10.7. By Country (USD)
    • 10.7.1. China
    • 10.7.2. India
    • 10.7.3. Japan
    • 10.7.4. South Korea
    • 10.7.5. ASEAN
    • 10.7.6. Oceania
    • 10.7.7. Rest of Asia Pacific

11. Company Profiles for Top 10 Players (Based on data availability in public domain and/or on paid databases)

  • 11.1. Cognigy
    • 11.1.1. Overview
      • 11.1.1.1. Key Management
      • 11.1.1.2. Headquarters
      • 11.1.1.3. Offerings/Business Segments
    • 11.1.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.1.2.1. Employee Size
      • 11.1.2.2. Past and Current Revenue
      • 11.1.2.3. Geographical Share
      • 11.1.2.4. Business Segment Share
      • 11.1.2.5. Recent Developments
  • 11.2. Kore.ai
    • 11.2.1. Overview
      • 11.2.1.1. Key Management
      • 11.2.1.2. Headquarters
      • 11.2.1.3. Offerings/Business Segments
    • 11.2.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.2.2.1. Employee Size
      • 11.2.2.2. Past and Current Revenue
      • 11.2.2.3. Geographical Share
      • 11.2.2.4. Business Segment Share
      • 11.2.2.5. Recent Developments
  • 11.3. Avaamo
    • 11.3.1. Overview
      • 11.3.1.1. Key Management
      • 11.3.1.2. Headquarters
      • 11.3.1.3. Offerings/Business Segments
    • 11.3.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.3.2.1. Employee Size
      • 11.3.2.2. Past and Current Revenue
      • 11.3.2.3. Geographical Share
      • 11.3.2.4. Business Segment Share
      • 11.3.2.5. Recent Developments
  • 11.4. Salesforce, Inc.
    • 11.4.1. Overview
      • 11.4.1.1. Key Management
      • 11.4.1.2. Headquarters
      • 11.4.1.3. Offerings/Business Segments
    • 11.4.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.4.2.1. Employee Size
      • 11.4.2.2. Past and Current Revenue
      • 11.4.2.3. Geographical Share
      • 11.4.2.4. Business Segment Share
      • 11.4.2.5. Recent Developments
  • 11.5. Five9, Inc.
    • 11.5.1. Overview
      • 11.5.1.1. Key Management
      • 11.5.1.2. Headquarters
      • 11.5.1.3. Offerings/Business Segments
    • 11.5.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.5.2.1. Employee Size
      • 11.5.2.2. Past and Current Revenue
      • 11.5.2.3. Geographical Share
      • 11.5.2.4. Business Segment Share
      • 11.5.2.5. Recent Developments
  • 11.6. Microsoft Corporation
    • 11.6.1. Overview
      • 11.6.1.1. Key Management
      • 11.6.1.2. Headquarters
      • 11.6.1.3. Offerings/Business Segments
    • 11.6.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.6.2.1. Employee Size
      • 11.6.2.2. Past and Current Revenue
      • 11.6.2.3. Geographical Share
      • 11.6.2.4. Business Segment Share
      • 11.6.2.5. Recent Developments
  • 11.7. Google LLC
    • 11.7.1. Overview
      • 11.7.1.1. Key Management
      • 11.7.1.2. Headquarters
      • 11.7.1.3. Offerings/Business Segments
    • 11.7.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.7.2.1. Employee Size
      • 11.7.2.2. Past and Current Revenue
      • 11.7.2.3. Geographical Share
      • 11.7.2.4. Business Segment Share
      • 11.7.2.5. Recent Developments
  • 11.8. Amazon.com, Inc.,
    • 11.8.1. Overview
      • 11.8.1.1. Key Management
      • 11.8.1.2. Headquarters
      • 11.8.1.3. Offerings/Business Segments
    • 11.8.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.8.2.1. Employee Size
      • 11.8.2.2. Past and Current Revenue
      • 11.8.2.3. Geographical Share
      • 11.8.2.4. Business Segment Share
      • 11.8.2.5. Recent Developments
  • 11.9. Jio Haptik Technologies
    • 11.9.1. Overview
      • 11.9.1.1. Key Management
      • 11.9.1.2. Headquarters
      • 11.9.1.3. Offerings/Business Segments
    • 11.9.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.9.2.1. Employee Size
      • 11.9.2.2. Past and Current Revenue
      • 11.9.2.3. Geographical Share
      • 11.9.2.4. Business Segment Share
      • 11.9.2.5. Recent Developments
  • 11.10. OpenAI
    • 11.10.1. Overview
      • 11.10.1.1. Key Management
      • 11.10.1.2. Headquarters
      • 11.10.1.3. Offerings/Business Segments
    • 11.10.2. Key Details (Key details are consolidated data and not product/service specific)
      • 11.10.2.1. Employee Size
      • 11.10.2.2. Past and Current Revenue
      • 11.10.2.3. Geographical Share
      • 11.10.2.4. Business Segment Share
      • 11.10.2.5. Recent Developments

List of Tables

  • Table 1: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 2: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 3: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 4: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 5: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 6: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 7: Global Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Region, 2019 - 2032
  • Table 8: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 9: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 10: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 11: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 12: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 13: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 14: North America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Country, 2019 - 2032
  • Table 15: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 16: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 17: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 18: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 19: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 20: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 21: South America Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Country, 2019 - 2032
  • Table 22: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 23: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 24: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 25: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 26: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 27: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 28: Europe Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Country, 2019 - 2032
  • Table 29: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 30: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 31: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 32: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 33: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 34: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 35: Middle East & Africa Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Country, 2019 - 2032
  • Table 36: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, 2019 - 2032
  • Table 37: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Type, 2019 - 2032
  • Table 38: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Technology, 2019 - 2032
  • Table 39: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Deployment, 2019 - 2032
  • Table 40: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Business Function, 2019 - 2032
  • Table 41: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Industry, 2019 - 2032
  • Table 42: Asia Pacific Enterprise Conversational GenAI Market Size Estimates and Forecasts, By Country, 2019 - 2032

List of Figures

  • Figure 1: Global Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 2: Global Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 3: Global Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 4: Global Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 5: Global Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 6: Global Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 7: Global Enterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 8: North America Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 9: North America Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 10: North America Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 11: North America Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 12: North America Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 13: North America Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 14: North America Enterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 15: South America Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 16: South America Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 17: South America Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 18: South America Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 19: South America Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 20: South America Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 21: South America Enterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 22: Europe Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 23: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 24: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 25: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 26: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 27: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 28: Europe Enterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 29: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 30: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 31: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 32: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 33: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 34: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 35: Middle East & Africa Enterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 36: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), 2024 and 2032
  • Figure 37: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), By Type, 2024 and 2032
  • Figure 38: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), By Technology, 2024 and 2032
  • Figure 39: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), By Deployment, 2024 and 2032
  • Figure 40: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), By Business Function, 2024 and 2032
  • Figure 41: Asia Pacific Enterprise Conversational GenAI Market Revenue Share (%), By Industry, 2024 and 2032
  • Figure 42: Asia PacificEnterprise Conversational GenAI Market Revenue Share (%), By Region, 2024 and 2032
  • Figure 43: Global Enterprise Conversational GenAI Key Players' Market Share/Ranking (%), 2024