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市场调查报告书
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1564046

现场服务管理的全球市场

Field Service Management
出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 204 Pages | 商品交期: 最快1-2个工作天内

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简介目录

到 2030 年，全球现场服务管理市场将达到 115 亿美元

全球现场服务管理市场预计到 2023 年将达到 55 亿美元，预计到 2030 年将达到 115 亿美元，2023 年至 2030 年复合年增长率为 11.2%。製造业是本报告分析的细分市场之一，预计复合年增长率为 11.1%，到分析期结束时将达到 34 亿美元。在分析期间，BFSI 产业的复合年增长率预计为 12.2%。

美国市场预计15亿美元，中国预计复合年增长率10.7%

到 2023 年，美国现场服务管理市场预计将达到 15 亿美元。中国作为世界第二大经济体，预计2030年市场规模将达18亿美元，2023-2030年分析期间复合年增长率为10.7%。其他值得注意的区域市场包括日本和加拿大，在分析期间预计复合年增长率分别为 9.7% 和 9.4%。在欧洲，德国的复合年增长率预计约为 8.1%。

全球现场服务管理市场－主要趋势与驱动因素总结

现场服务管理 (FSM) 如何彻底改变各行业的营运和客户服务？

现场服务管理 (FSM) 透过提供即时追踪、调度和通讯工具，正在改变公司管理远端工作、简化营运和增强客户服务的方式。 FSM解决方案旨在优化现场技术人员、工程师和服务人员的部署和管理，为企业提供全面的劳动力监控。凭藉 GPS 追踪、自动调度和即时通讯等先进功能，FSM 平台能够及时提供服务、降低营运成本并提高客户满意度。

通讯、公共产业、製造、医疗保健和建筑等行业从 FSM 系统中受益匪浅。因为 FSM 系统可以更好地协调现场团队、更有效地利用资源并更快解决问题。即时监控和追踪现场服务活动的能力使您能够快速有效地回应服务请求，提高客户满意度并减少停机时间。随着我们越来越依赖现场业务来维持服务水准并满足客户期望，FSM 平台已成为管理复杂物流、确保合规性和推动卓越业务的重要工具。

为什么现场服务管理对于优化营运和提高客户满意度至关重要？

现场服务管理对于优化营运和提高客户满意度至关重要，因为现场营运的即时可见性和控制可以实现更有效率的调度、调度和通讯。拥有现场劳动力的公司面临的主要挑战之一是协调多个地点的技术人员和服务团队，并确保他们准时到达并配备必要的工具和资讯。 FSM 系统会自动执行排程流程，同时考虑技术人员的可用性、技能组合以及与作业现场的距离等因素。这减少了手工工作，并将正确的技术人员派往正确的位置，最大限度地减少延迟并提高整体效率。

从客户满意度的角度来看，FSM 解决方案对于确保及时提供服务、准确的预约窗口和快速解决问题也至关重要。即时追踪和通讯功能使客户能够及时了解技术人员到达时间、服务进展和延误情况，从而提高透明度和可靠性。此外，FSM 平台允许现场技术人员透过行动装置存取工作详细资讯、客户历史记录和故障排除指南，使他们能够更快、更有效地解决问题。其结果是减少重复访问、更快地完成服务并提高客户满意度。透过简化业务和改善沟通，FSM 不仅提高了员工的工作效率，还透过确保一致满足服务标准来提高客户忠诚度。

哪些现场服务管理应用和创新正在跨产业传播？

在提高效率、可视性和自动化的创新的推动下，现场服务管理应用程式正在各个行业中快速扩展。在通讯和公共领域，FSM 平台用于管理大型、地理位置分散的现场团队，负责安装、维护和维修工作。这些产业依靠 FSM 系统来优化资源分配、安排工单并即时监控服务活动。物联网 (IoT) 技术与 FSM 平台的整合使公共事业和电讯公司能够利用设备远端监控和服务需求自动警报等先进功能，使现场技术人员能够快速识别问题并进行处理。

在製造业中，FSM 用于设备维护和维修服务，以确保生产机械和系统保持运作并最大限度地减少代价高昂的停机时间。透过整合由资料分析和机器学习支援的预测维护功能，FSM 平台可以主动识别潜在故障并安排预防性维护，从而降低设备故障的风险。这种预测方法不仅可以提高业务效率，还可以延长机器寿命并有助于显着节省成本。

医疗保健产业也采用 FSM 解决方案来管理居家医疗服务、医疗设备安装和维护。随着家庭医疗保健服务需求的增加，FSM 平台正在帮助医疗保健提供者协调灵活的劳动力，以确保及时就诊和高效的护理服务。这些系统使医疗保健提供者能够追踪现场工作人员的即时位置、管理患者预约以及有效地安装和维护医疗设备。此外，具有行动应用程式的 FSM 平台允许医护人员存取病患病历、记录就诊并与医疗团队沟通，从而提高所提供护理的品质。

建设产业是另一个受益于 FSM 技术的领域。建设公司依靠 FSM 平台来管理现场人员部署、追踪设备和材料，并确保计划按计划进行。 FSM 系统可协助计划经理协调在多个地点工作的各个团队、简化沟通并改善对进度和生产力的追踪。行动技术创新使建筑工地工作人员能够直接从现场存取即时专案资料、报告问题并更新计划时间表，从而提高计划管理效率并及时完成施工作业。

FSM 的关键创新之一是越来越多地使用人工智慧 (AI) 和机器学习演算法来改善决策和资源分配。在人工智慧的支援下，FSM 系统根据历史资料、客户行为和天气等外部因素预测服务需求，使公司能够优化技术人员调度和资源分配。此外，人工智慧支援的分析可以识别现场服务业务的模式，例如频繁的设备故障或高维护区域，从而实现更主动和更具策略性的维护计划。这些进步正在将 FSM 解决方案从基本的调度和调度转变为可预测的、资料驱动的工具，从而提高整体业务绩效。

推动现场服务管理市场成长的因素有哪些？

推动现场服务管理市场成长的关键因素包括对现场业务即时可见性的需求不断增加、人力资源管理自动化的需求不断增加以及客户经验的重要性日益增加。关键驱动因素之一是向数位转型的转变，各行业的公司都寻求透过采用云端基础的行动技术来实现业务现代化。 FSM 平台为公司提供了现场服务流程数位化和自动化的工具，减少对体力劳动的依赖并提高整体效率。这种数位转型使公司能够更快地回应服务请求、优化技术人员的生产力并降低营运成本，使 FSM 系统成为希望保持竞争力的公司的关键投资。

另一个重要的驱动因素是越来越注重改善客户体验。客户要求更快、更可靠的服务，迫使公司提高现场服务业务的透明度和及时性。 FSM 系统可让您为客户提供即时更新，例如技术人员到达时间和服务状态，从而加强沟通并建立信任。快速有效解决问题的能力还可以提高客户满意度和忠诚度，这对于客户服务是关键差异化因素的行业至关重要。随着公司更加重视提供卓越的客户体验，对先进 FSM 解决方案的需求预计将会增加。

行动工作人员的兴起也是促进 FSM 市场成长的一个主要因素。随着越来越多的行业采用远端和现场工作模式，公司意识到需要有效管理和监控行动员工的工具。 FSM 平台配备行动应用程序，可让现场工作人员存取工作详细资讯、更新工作订单以及与调度员和客户即时沟通。存取这些即时资讯使现场工作人员能够提高效率和回应能力，减少执行管理业务的时间，并将更多时间专注于服务交付。随着远端和现场业务的趋势，FSM 解决方案已成为企业维持业务控制和员工生产力的关键。

物联网 (IoT)、人工智慧 (AI) 和预测分析等先进技术的整合进一步推动 FSM 市场的成长。物联网设备越来越多地应用于公共事业、製造和医疗保健等行业，以监控设备效能、侦测问题并自动触发服务请求。透过将物联网技术与 FSM 平台相集成，公司可以从被动维护转向主动维护，从而使技术人员能够在潜在问题导致代价高昂的故障和停机之前识别它们。人工智慧和预测分析还可以帮助企业在资源分配、服务调度和维护策略方面做出更明智的决策，从而提高效率并降低营运成本。

此外，由于对合规性和监管合规性的需求不断增加，医疗保健、公共产业和製造等行业越来越多地采用 FSM 系统。这些行业通常在服务交付、安全通讯协定和设备维护方面有严格的监管要求。 FSM 平台透过提供即时监控、自动报告和审核跟踪，帮助确保您公司的现场业务符合行业标准和法规。这种能力对于违规可能导致巨额罚款和声誉受损的行业尤其重要。

受访企业范例（共61家）

  • Accruent LLC
  • Acumatica, Inc.
  • Astea International Inc.
  • ClickSoftware
  • Comarch SA
  • ConnectMyWorld Technologies Pvt. Ltd.
  • Coresystems FSM AG
  • FieldAware Inc.
  • Geoconcept SAS
  • IBM Corporation
  • IFS AB
  • Infor
  • Kickserv Inc.
  • Microsoft Corporation
  • Octopusapp, Inc.-dba Jobber
  • Oracle Corporation
  • OverIT
  • Praxedo
  • Salesforce.com, Inc.
  • SAP SE
  • Servicemax, Inc.
  • ServiceNow, Inc.
  • ServicePower
  • ServiceTitan, Inc.
  • Servicetrade

目录

第一章调查方法

第 2 章执行摘要

  • 市场概况
  • 主要企业
  • 市场趋势和驱动因素
  • 全球市场展望

第三章市场分析

  • 美国
  • 加拿大
  • 日本
  • 中国
  • 欧洲
  • 法国
  • 德国
  • 义大利
  • 英国
  • 其他欧洲国家
  • 亚太地区
  • 其他领域

第四章 比赛

简介目录
Product Code: MCP11946

Global Field Service Management Market to Reach US$11.5 Billion by 2030

The global market for Field Service Management estimated at US$5.5 Billion in the year 2023, is expected to reach US$11.5 Billion by 2030, growing at a CAGR of 11.2% over the analysis period 2023-2030. Manufacturing Vertical, one of the segments analyzed in the report, is expected to record a 11.1% CAGR and reach US$3.4 Billion by the end of the analysis period. Growth in the BFSI Vertical segment is estimated at 12.2% CAGR over the analysis period.

The U.S. Market is Estimated at US$1.5 Billion While China is Forecast to Grow at 10.7% CAGR

The Field Service Management market in the U.S. is estimated at US$1.5 Billion in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$1.8 Billion by the year 2030 trailing a CAGR of 10.7% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 9.7% and 9.4% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 8.1% CAGR.

Global Field Service Management Market - Key Trends and Drivers Summarized

How Is Field Service Management (FSM) Revolutionizing Operations and Customer Service Across Industries?

Field Service Management (FSM) is transforming the way businesses manage their remote workforces, streamline operations, and enhance customer service by offering real-time tracking, scheduling, and communication tools. FSM solutions are designed to optimize the deployment and management of technicians, engineers, and service personnel who operate in the field, providing businesses with comprehensive oversight of their workforce. Through advanced features such as GPS tracking, automated scheduling, and real-time communication, FSM platforms enable organizations to ensure timely service delivery, reduce operational costs, and improve customer satisfaction.

Industries like telecommunications, utilities, manufacturing, healthcare, and construction are benefiting significantly from FSM systems, as they allow for better coordination of field teams, more efficient use of resources, and faster problem resolution. The ability to monitor and track field service activities in real-time ensures that service requests are addressed promptly and efficiently, leading to increased customer satisfaction and reduced downtime. As businesses increasingly rely on field operations to maintain service levels and meet customer expectations, FSM platforms are becoming indispensable tools that help manage complex logistics, ensure compliance, and drive operational excellence.

Why Is Field Service Management Critical for Optimizing Operations and Enhancing Customer Satisfaction?

Field Service Management is critical for optimizing operations and enhancing customer satisfaction because it provides businesses with real-time visibility and control over their field operations, enabling more efficient scheduling, dispatching, and communication. One of the main challenges faced by companies with a field-based workforce is coordinating technicians or service teams across multiple locations, ensuring they arrive on time and are equipped with the necessary tools and information. FSM systems automate the scheduling process, taking into account factors such as technician availability, skill sets, and proximity to the job site. This reduces manual intervention and ensures that the right technician is dispatched to the right location, minimizing delays and improving the overall efficiency of the operation.

From a customer satisfaction perspective, FSM solutions are indispensable in ensuring timely service delivery, accurate appointment windows, and faster issue resolution. Real-time tracking and communication features allow customers to be updated on technician arrival times, service progress, and any delays, enhancing transparency and trust. Additionally, FSM platforms empower field technicians with access to job details, customer history, and troubleshooting guides through mobile devices, enabling them to resolve issues more quickly and effectively. This results in fewer repeat visits, faster service completion, and improved customer satisfaction. By streamlining operations and improving communication, FSM not only increases workforce productivity but also drives customer loyalty by ensuring that service standards are consistently met.

What Are the Expanding Applications and Innovations in Field Service Management Across Industries?

The applications of Field Service Management are rapidly expanding across a variety of industries, driven by innovations that enhance efficiency, visibility, and automation. In the telecommunications and utilities sectors, FSM platforms are used to manage large, geographically dispersed field teams responsible for installation, maintenance, and repair work. These industries rely on FSM systems to optimize resource allocation, schedule work orders, and monitor service activities in real-time. The integration of IoT (Internet of Things) technology with FSM platforms is providing utilities and telecom companies with advanced capabilities, such as remote monitoring of equipment and automated alerts for service needs, allowing field technicians to address issues before they escalate.

In the manufacturing sector, FSM is used for equipment maintenance and repair services, ensuring that production machinery and systems remain operational and minimizing costly downtime. By incorporating predictive maintenance capabilities through data analytics and machine learning, FSM platforms can proactively identify potential failures and schedule preventive maintenance, reducing the risk of equipment breakdowns. This predictive approach not only enhances operational efficiency but also extends the lifespan of machinery, contributing to significant cost savings.

The healthcare industry is also embracing FSM solutions to manage home healthcare services, medical equipment installation, and maintenance. With the growing demand for in-home healthcare services, FSM platforms are helping healthcare providers coordinate their mobile workforce, ensuring timely visits and efficient delivery of care. These systems allow healthcare providers to track the real-time location of field staff, manage patient appointments, and ensure that medical equipment is installed and maintained effectively. Moreover, FSM platforms equipped with mobile applications enable healthcare workers to access patient records, document visits, and communicate with healthcare teams, improving the quality of care provided.

The construction industry is another sector benefiting from FSM technology. Construction companies use FSM platforms to manage the deployment of field workers, track equipment and materials, and ensure that projects stay on schedule. FSM systems help project managers coordinate various teams working across multiple job sites, streamline communication, and improve the tracking of progress and productivity. Innovations in mobile technology have made it possible for construction field workers to access real-time project data, report issues, and update project timelines directly from the job site, resulting in more efficient project management and timely completion of construction tasks.

One of the key innovations in FSM is the increasing use of artificial intelligence (AI) and machine learning algorithms to improve decision-making and resource allocation. AI-powered FSM systems can predict service demand based on historical data, customer behavior, and external factors such as weather conditions, enabling companies to optimize technician scheduling and resource deployment. Additionally, AI-driven analytics can help businesses identify patterns in field service operations, such as frequent equipment failures or high-maintenance regions, allowing them to implement more proactive and strategic maintenance programs. These advancements are pushing FSM solutions beyond basic scheduling and dispatching, turning them into predictive, data-driven tools that enhance overall business performance.

What Factors Are Driving the Growth of the Field Service Management Market?

Several key factors are driving the growth of the Field Service Management market, including the increasing need for real-time visibility into field operations, the growing demand for automation in workforce management, and the rising importance of customer experience. One of the primary drivers is the shift toward digital transformation, as businesses across various industries seek to modernize their operations through the adoption of cloud-based and mobile technologies. FSM platforms provide organizations with the tools to digitize and automate their field service processes, reducing reliance on manual methods and improving overall efficiency. This digital transformation enables companies to respond more quickly to service requests, optimize technician productivity, and reduce operational costs, making FSM systems a critical investment for companies looking to stay competitive.

Another significant driver is the growing focus on enhancing the customer experience. As customers increasingly expect faster, more reliable service, businesses are under pressure to improve the transparency and timeliness of their field service operations. FSM systems allow companies to provide real-time updates to customers, such as technician arrival times and service status, which enhances communication and builds trust. The ability to resolve issues quickly and efficiently also leads to higher customer satisfaction and loyalty, which is crucial in industries where customer service is a key differentiator. As companies place greater emphasis on delivering superior customer experiences, the demand for advanced FSM solutions is expected to rise.

The rise of the mobile workforce is another major factor contributing to the growth of the FSM market. As more industries adopt remote and field-based work models, businesses are recognizing the need for tools that allow them to effectively manage and monitor their mobile employees. FSM platforms equipped with mobile applications enable field workers to access job details, update work orders, and communicate with dispatchers and customers in real time. This real-time access to information empowers field workers to be more efficient and responsive, reducing the time spent on administrative tasks and allowing them to focus on service delivery. As the trend toward remote and field-based work continues to grow, FSM solutions are becoming essential for businesses to maintain operational control and workforce productivity.

The integration of advanced technologies such as the Internet of Things (IoT), artificial intelligence (AI), and predictive analytics is further fueling the growth of the FSM market. IoT devices are increasingly being used in industries like utilities, manufacturing, and healthcare to monitor equipment performance, detect issues, and trigger service requests automatically. When integrated with FSM platforms, IoT technology enables businesses to transition from reactive to proactive maintenance, allowing technicians to address potential problems before they result in costly failures or downtime. AI and predictive analytics are also helping businesses make smarter decisions about resource allocation, service scheduling, and maintenance strategies, leading to greater efficiency and reduced operational costs.

Furthermore, the growing demand for compliance and regulatory adherence in industries such as healthcare, utilities, and manufacturing is driving the adoption of FSM systems. These industries often have stringent regulatory requirements regarding service delivery, safety protocols, and equipment maintenance. FSM platforms help companies ensure that their field operations comply with industry standards and regulations by providing real-time monitoring, automated reporting, and audit trails. This capability is particularly important in industries where non-compliance can result in significant financial penalties or reputational damage.

Select Competitors (Total 61 Featured) -

  • Accruent LLC
  • Acumatica, Inc.
  • Astea International Inc.
  • ClickSoftware
  • Comarch SA
  • ConnectMyWorld Technologies Pvt. Ltd.
  • Coresystems FSM AG
  • FieldAware Inc.
  • Geoconcept SAS
  • IBM Corporation
  • IFS AB
  • Infor
  • Kickserv Inc.
  • Microsoft Corporation
  • Octopusapp, Inc.-dba Jobber
  • Oracle Corporation
  • OverIT
  • Praxedo
  • Salesforce.com, Inc.
  • SAP SE
  • Servicemax, Inc.
  • ServiceNow, Inc.
  • ServicePower
  • ServiceTitan, Inc.
  • Servicetrade

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Field Service Management - Global Key Competitors Percentage Market Share in 2024 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Rising Need for Efficient Workforce Management Driving Adoption of Field Service Management Solutions
    • Technological Advancements in Mobile Computing Enhancing Service Delivery
    • Increasing Integration of IoT and AI in Field Services for Real-time Operations Management
    • Future Directions: Adoption of Augmented Reality for On-site Service Enhancement
    • Technological Innovations in Scheduling and Route Optimization
    • Global Expansion of Service Industries Requiring Mobile Management
    • Growing Gig Economy and Contract Work Bodes Well for Growth
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Field Service Management Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Field Service Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 3: World Historic Review for Field Service Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 4: World 16-Year Perspective for Field Service Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2014, 2024 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for Manufacturing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 6: World Historic Review for Manufacturing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 7: World 16-Year Perspective for Manufacturing by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 9: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 10: World 16-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 11: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 12: World Historic Review for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 13: World 16-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Healthcare & Life Sciences by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 15: World Historic Review for Healthcare & Life Sciences by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 16: World 16-Year Perspective for Healthcare & Life Sciences by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 17: World Recent Past, Current & Future Analysis for Consumer Goods & Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 18: World Historic Review for Consumer Goods & Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 19: World 16-Year Perspective for Consumer Goods & Retail by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Transportation & Logistics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 21: World Historic Review for Transportation & Logistics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 22: World 16-Year Perspective for Transportation & Logistics by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 23: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 24: World Historic Review for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 25: World 16-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 26: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 27: World Historic Review for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 28: World 16-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 29: World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 30: World Historic Review for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 31: World 16-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
    • TABLE 32: USA Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 33: USA Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 34: USA 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 35: USA Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 36: USA Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 37: USA 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • CANADA
    • TABLE 38: Canada Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 39: Canada Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 40: Canada 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 41: Canada Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 42: Canada Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 43: Canada 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • JAPAN
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
    • TABLE 44: Japan Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 45: Japan Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 46: Japan 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 47: Japan Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 48: Japan Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 49: Japan 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • CHINA
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
    • TABLE 50: China Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 51: China Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 52: China 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 53: China Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 54: China Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 55: China 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • EUROPE
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
    • TABLE 56: Europe Recent Past, Current & Future Analysis for Field Service Management by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 57: Europe Historic Review for Field Service Management by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 58: Europe 16-Year Perspective for Field Service Management by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2014, 2024 & 2030
    • TABLE 59: Europe Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 60: Europe Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 61: Europe 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 62: Europe Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 63: Europe Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 64: Europe 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • FRANCE
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
    • TABLE 65: France Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 66: France Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 67: France 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 68: France Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 69: France Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 70: France 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • GERMANY
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
    • TABLE 71: Germany Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 72: Germany Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 73: Germany 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 74: Germany Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 75: Germany Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 76: Germany 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • ITALY
    • TABLE 77: Italy Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 78: Italy Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 79: Italy 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 80: Italy Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 81: Italy Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 82: Italy 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • UNITED KINGDOM
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
    • TABLE 83: UK Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 84: UK Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 85: UK 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 86: UK Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 87: UK Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 88: UK 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • REST OF EUROPE
    • TABLE 89: Rest of Europe Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 90: Rest of Europe Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 91: Rest of Europe 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 92: Rest of Europe Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 93: Rest of Europe Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 94: Rest of Europe 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • ASIA-PACIFIC
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
    • TABLE 95: Asia-Pacific Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 96: Asia-Pacific Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 97: Asia-Pacific 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 98: Asia-Pacific Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 99: Asia-Pacific Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 100: Asia-Pacific 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • REST OF WORLD
    • TABLE 101: Rest of World Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 102: Rest of World Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 103: Rest of World 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 104: Rest of World Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 105: Rest of World Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 106: Rest of World 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030

IV. COMPETITION